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Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Coordinator - Center for Access 
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Southwest Tennessee Community College
Department: Center for Access
Campus Location: STCC - Multiple Campus Locations
Job Summary
Reporting to the Director of Student Advocacy &amp; Support, the Coordinator assists in supporting day-to-day operations of the Center for Access, serving students with disabilities. The Coordinator will support the center’s student organization (L.E.A.D.), manage the ambassador mentoring program, and ensure students with disabilities receive the supports they need to be successful at Southwest. Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 
Job Duties
<ul>
<li>Determine reasonable accommodations for students with documented disabilities.</li>
<li>Serve as an advocate for students with disabilities by providing appropriate resources and referrals in meeting their academic, developmental, physical, and social needs.</li>
<li>Provide layered support to students with disabilities in collaboration with Student Affairs and Academic Affairs to ensure equitable access to a quality higher education at SWTCC.</li>
<li>Coordinate with the Testing Center to ensure student testing accommodations, as outlined by ADA guidelines, are provided.</li>
<li>Consult with faculty about the instructional needs of students; arrange assistive technology, individualized accommodations and/or appropriate academic adjustments (e.g. testing accommodations) for students.</li>
<li>Collaborate with student service offices such as admissions, orientation, and advising to develop intervention strategies to improve retention of students.</li>
<li>Prepare and conduct faculty/staff training regarding accommodations and other issues related to providing support for students with disabilities.</li>
<li>Assess individual needs of students based on analysis of IEP 504 plans, medical documentation, psychological assessments and/or other relevant information to determine eligibility for reasonable accommodations.</li>
<li>Network with service providers and help to identify appropriate supports for students.</li>
<li>Remain updated on legal issues, i.e., ADA, and adaptive / assistive equipment and technology.</li>
<li>Serve on the Accessibility Task Force; champion accessibility efforts at SWTCC.</li>
<li>Perform other duties as assigned.</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor’s Degree in education, special education, counseling, psychology, human services, rehabilitation counseling, social work, or related area. 
</li>
<li>Knowledge of ADA (Americans with Disabilities Act) and Section 504 and 508 of the Rehabilitation Act regulations and guidelines. 
</li>
<li>A minimum of one-year experience working with students with emotional, physical, and/or learning disabilities.</li>
</ul>
Preferred Qualifications
<ul>
<li>Knowledge of practices of disability services in the context of education 
</li>
<li>Knowledge of adaptive technology, and computer software for managing accessibility information 
</li>
<li>Banner or similar student information system experience</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Skills in oral and written communication 
</li>
<li>Creative problem solving, time management, patience, and organization skills 
</li>
<li>Interpersonal skills for establishing and maintaining effective working relationships 
</li>
<li>Computer skills (Microsoft Word, Excel), and strong administrative skills 
</li>
<li>Critical thinker who’s willing to learn and take initiative in utilizing available resources 
</li>
<li>Ability to work independently and as part of a team</li>
</ul>
Salary: Up to $45,000.00
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp; 
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp; LeVetta Hudson, Vice President of People &amp; Culture, <a href="mailto:myhr@southwest.tn.edu" target="_blank">myhr@southwest.tn.edu</a>, 737 Union Ave, Memphis, TN 38103, 901-333-5000. <a href="https://tbr.navexone.com/content/dotNet/documents/?app=pt&amp;source=unspecified&amp;docid=272&amp;public=true" target="_blank">See the full non-discrimination policy</a>.

Motlow State Community College


      Coordinator - Center for Access
    

Title: Field Coordinator - Bradley, Loudon, Polk, Monroe, &amp; Hamilton Counties
Employee Classification:&nbsp;Executive/Admin &amp; Managerial
Institution:&nbsp;System Office
Department: Academic Affairs
Campus Location: Tennessee Board of Regents System Office
Job Summary
The Field Coordinator for Seamless Alignment &amp; Integrated Learning Support (SAILS) will work to ensure successful implementation of the SAILS Program in the participating high schools in their assigned region. The Field Coordinator will work directly with students, secondary and post-secondary faculty and administrators, and the SAILS Leadership Team. This position requires travel approximately 3 days per week and requires someone to live in the vicinity of the schools they will be supporting. Must reside in or be willing to relocate to Bradley, Loudon, Polk, Monroe, or Hamilton Counties. The salary range for the position is $63,446.00 - $78,668.00 per year, depending on experience.
Job Duties
<ul>
<li>45% - 1. PROGRAM IMPLEMENTION – Ensures successful implementation of the SAILS project in the participating high schools in their assigned region by working directly with teachers and students to ensure mastery of skills for college readiness, while maintaining program fidelity and academic integrity. • Works with HS faculty and school system/building level administrators to ensure academic integrity protocols are followed and that the program is delivered as designed. • When school is in session, provides on-campus support to assigned high school SAILS classes to include individual assistance to students and curriculum/instructional support to teachers. • When outside the classroom, monitors student progress and gradebooks to maximize student success. • Identifies and solves software/technology problems to optimize students’ time on task and teachers’ productivity. • Utilize technology to enroll students in software and register students in the system. - (Essential)</li>
<li>40% - 2. COMMUNICATION – Provides frequent and effective communication between all participants at the regional, district, and school levels in their assigned region. • Instruct students, teachers, parents, and staff on the SAILS mission and college opportunities. • Provide resource information, both online and on-ground, to high school students, facilitators, LEAs, and community colleges. • Communicate dual enrollment opportunities to the high school students. • Facilitate and maintain ongoing communication between college and high school faculty. • Assist high school facilitators and counselors in coordinating community college campus visits for students. • Provide assistance to the SAILS Project Leadership Team to plan and coordinate SAILS training sessions and other meetings, if requested. - (Essential)</li>
<li>10% - 3. INFORMATION AND ADMINISTRATIVE REPORTING – Gathers and disseminates information about the SAILS program and about student results to the SAILS Project Leadership Team, community colleges, and high schools in their assigned region. Follows established procedures when completing administrative assignments. • Working with the administrative offices at the partner colleges and local high schools, maintains appropriate records for all SAILS students. • Creates, compiles, and submits reports to the Director of Operations in a timely manner. • Provides assistance in the preparation of program results for articles, publications, and presentations. • Completes travel forms and leave reports on time and with attention to detail and accuracy. - (Essential)</li>
<li>5% - 4. Other Duties as Assigned - (Marginal)</li>
</ul>
Minimum Qualifications
Bachelor’s degree Experience working with diverse student body and/or young adults. Must reside in or be willing to relocate to Bradley, Loudon, Polk, Monroe, and/or Hamilton Counties county. 
Preferred Qualifications
Master’s Degree in education or closely related discipline 5+ years teaching experience in the K-12 system. 
Knowledge, Skills, and Abilities
Knowledge of: assigned subject area’s basic concepts and online learning software; secondary and higher educational structures. Skills: Strong oral and written communication; Proficient with Apple/PC platforms; Proficient with office software/technology such as Microsoft Office Suite, Google Drive and Adobe Professional; computer skills (word processing, spreadsheets, data entry); interpersonal skills consistent with establishing and maintaining effective working relationships. Ability to: present information clearly and concisely; maintain confidentiality; work effectively on a team; work independently, take initiative, identify and solve problems; work with a diverse population; manage time wisely. 
Physical Demands / Working Conditions


      Field Coordinator - Bradley, Loudon, Polk, Monroe, & Hamilton Counties
    

Minimum Qualifications:&nbsp;
<ul>
<li>Minimum of Associate Degree, Bachelor’s Degree preferred.</li>
<li>At least three (3) years of professional experience.</li>
<li>Must possess organizational and communication skills.</li>
<li>Evidence of good character, mature attitude, and stable personality.</li>
<li>Must possess computer skills and/or relevant computer certifications.</li>
<li>Prior teaching or evidence of ability to teach students is a plus.</li>
</ul>
General Duties:&nbsp;
<ul>
<li>Manage all grant reporting and compliance requirements.</li>
<li>Manage program budget to ensure all deliverables are being completed on time and within budget.</li>
<li>Manage the purchase of identified supplies and equipment for programs at correctional facilities.</li>
<li>Manage technology and equipment associated with correctional programs.</li>
<li>Perform student services tasks for correctional students: admissions, exits, transcripts, certificates, attendance, etc.</li>
<li>Serve as a liaison and point of contact between correctional facilities and TCAT Newbern administration.</li>
<li>Support lead instructors of correctional education programs in providing technical training to correctional students, as needed.</li>
<li>Assist lead instructors of correctional education programs in maintaining student academic records related to the programs.</li>
</ul>

Salary: Commensurate with education and experience and according to salary guidelines established by the Tennessee Board of Regents.
Application Process: Applications can be downloaded from <a href="http://www.tcatnorthwest.edu" target="_blank">www.tcatnorthwest.edu</a>. Send completed application, resume, three professional letters of recommendation, and transcripts to:
Latia Smith, TCAT Northwest, 340 Washington Street, Newbern, TN&nbsp; 38059, or email <a href="mailto:latia.smith@tcatnorthwest.edu" target="_blank">latia.smith@tcatnorthwest.edu</a>. Review of applications will begin immediately and will continue until the position is filled.

EOE/Title IX/Title VI/ADA Employer
A Tennessee Board of Regents Institution


      Corrections Program Coordinator
    

<h3>Job Description:</h3><h3>Financial Representative</h3>We believe that as a Financial Representative, you make a key impact on the branch atmosphere, as the official face of Fidelity. Through integrity and honesty, we know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity.<h3>The Expertise We’re Looking For</h3><ul><li>Customer service, phone, or financial services experience will prepare you for this role</li><li>Banking, insurance, or financial experience is an excellent addition to your experience</li><li>We will support you while you learn the FINRA licensing material and work to obtain the Series 7 and 63 licenses</li><li>Degree and/or other professional certifications are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>It is our mission for the Financial Representative to have rewarding interactions with clients. As a subject matter specialist in compliance and all front lobby transactions, you will partner and contribute to branch success by identifying opportunities to deepen relationships.<h3>The Skills You Bring</h3><ul><li>Superb interpersonal skills and passion to engage with clients</li><li>An aptitude to assess client needs and identify opportunities</li><li>Remarkable attention to detail and ability to prioritize</li><li>Organizational skills to manage multiple tasks</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li></ul><h3>Our Investments in You</h3><h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!</h3><h3>The Value You Deliver</h3><ul><li>A key member of the team, you are offering support to Fidelity’s most valuable clients daily</li><li>By identifying leads and making effective introductions, you are directly impacting the success of the branch</li><li>Your efforts will be valued by clients and you will find working with those clients a rewarding experience</li><li>As a technology champion for the branch, you will be an early adopter of technology and share what you have learned with the team</li></ul><h3>Certifications:</h3>Series 07 - FINRA<h3>Category:</h3>Customer ServiceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Financial Representative - Johnson City, TN

Job Title: Coordinator of Middle College and Home School Programs
Job Grade:&nbsp;215
Campus Location: Walters State Community College - Morristown Campus (Employees are assigned to a “home” location but may occasionally or regularly be required to work at other WSCC locations.)
Job Purpose:&nbsp;The purpose of this position is to oversee and support Walters State’s Middle College and related dual enrollment initiatives by ensuring students meet both high school and college graduation requirements. This role includes coordinating with area high schools and homeschool agencies, guiding students through applications, funding, advising, and registration, and providing ongoing communication and mentoring to promote academic success. Additionally, the position develops marketing and recruitment strategies, manages program documentation, and serves as the primary liaison for Middle College, Local Dual Credit, and homeschool partnerships across the college’s ten-county service area.
Essential Job Functions:
<ul>
<li>Oversight and coordination of the Middle College Program at Walters State, including but not limited to recruitment, registration, certification (of Middle College Grant), tuition/fee reporting, liaison with all service area high schools.</li>
<li>Chief advisor for all Middle College students for all college curricula and programs to ensure completion and graduation for all Middle College students.</li>
<li>Responsible for the coordination of the high school curricula with each high school counselor(s) from all 25 service area high schools and all homeschool umbrella schools to ensure all graduation requirements are fulfilled for high school graduation.&nbsp;</li>
<li>Serve as the primary point of contact for registration and Middle College Grant completion (and certification/verification) for all Middle College classes/grants for each Middle College student at the college.</li>
<li>Advise/meet with each Middle College student at the college monthly during the semester to ensure success and progression for each student through the program. Coordinate and serve as liaison between the faculty/ department heads/deans at the college and high school administration (counselors/principals).</li>
<li>Provide and administer frequent recruitment efforts for the college's Middle College Program at area chamber events, high schools, civic clubs, and other community engagements. Serve as the point of contact for all Middle College Program communications.</li>
<li>Complete and prepare detailed reports used for the college's decision-making efforts and to ensure the college's Middle College Program complies with all Federal, State, and SACSCOC requirements.</li>
<li>Facilitate and coordinate all efforts related to and associated with the college's Local Dual Credit Program, including recruitment, compliance, outreach, registration, oversight, communications, etc., to ensure full compliance with all Federal, State, and SACSCOC regulations. Liaison with all academic divisions participating in the Local Dual Credit Program.</li>
<li>Coordinate and serve as the college's lead and primary contact for all homeschool students participating in the dual enrollment program at the college; this includes all actions required for successful completion of the program for area homeschool students.</li>
<li>Assists in the High School Programs Division as needed and requested for all other programs and functions.</li>
<li>May perform other duties as assigned.</li>
</ul>
Required Qualifications:
<ul>
<li>Bachelor’s degree in related field such as Education, Business, or other related fields. 
</li>
<li>1-2 years of related experience 
</li>
<li>Working knowledge of standard office equipment (PC, phone, fax, email, copier, etc.), Banner or similar software, and Microsoft Office Suite. 
</li>
<li>Proficient communication skills for developing relationships and resolving conflicts 
</li>
</ul>
Preferred Qualifications:
<ul>
<li>Master’s degree in related field such as Education, Business, or other related fields. 
</li>
<li>3-4 years of related experience 
</li>
<li>Previous work experience with K12 school system 
</li>
</ul>
Behavioral Core Competencies:
<ul>
<li>Works effectively as team member to achieve goals and objectives. 
</li>
<li>Shares information readily with others and listens effectively, showing openness to new ideas 
</li>
<li>Treats team members with dignity and trust and shows respect for others’ race, nationality, gender, age, background, perspectives, experience and style. 
</li>
<li>Displays a high degree of personal effectiveness; pursues objectives with consistent determination. Willing and prepared to accept personal responsibility for actions, both positive and negative. 
</li>
<li>Treats team members with respect. Willingly responds to requests for assistance from team members. 
</li>
<li>Respects the College’s rich heritage and historical achievements by embracing important changes that advance the College’s mission while honoring the past. 
</li>
<li>Exercises discretion and forethought in the efficient utilization of organizational resources, showing respect for the organization’s generous benefactors and supporters. 
</li>
</ul>
Leadership &amp; Supervisory:&nbsp;
<ul>
<li>Tasks are guided by broad policies and procedures with general direction from the direct supervisor.</li>
<li>Employee often participates in setting objectives.</li>
<li>Supervises student workers.</li>
<li>Formulate and foster relationships with K12 partners</li>
<li>Responsible for planning courses, scheduling dates with area high schools to conduct registrations and information sessions.</li>
<li>Make decisions about expenditures/investments.</li>
</ul>
Environment &amp; Working Conditions:&nbsp;The office environment is primarily temperature-controlled, with occasional fluctuations. Travel to various work locations may involve exposure to varying environmental conditions. Offsite meetings may also occur in settings with higher noise levels.
Physical Demands&nbsp;(including requirements for travel or working nights/weekends/holidays):
<ul>
<li>Extensive travel by motor vehicle.</li>
<li>Possible evening and weekend work related to the dual enrollment program and division.</li>
<li>Standing and walking for long periods.</li>
<li>Sitting at a computer for long periods.</li>
</ul>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this job.
REQ#501541
Posting Closes: Sunday, September 28, 2025 - Pending Budget Approval


      Coordinator of Middle College and Home School Programs
    

Job Title: Coordinator of High School Programs
Job Grade:&nbsp;215
Campus Location: Walters State Community College - Morristown Campus (Employees are assigned to a “home” location but may occasionally or regularly be required to work at other WSCC locations.)
Job Purpose:&nbsp;This position plays a key role in implementing dual enrollment and other high school programs for the college. Responsibilities include developing marketing materials, facilitating recruitment opportunities, and assisting students through the application, course selection, and registration processes. The position provides guidance to support student success, manages documentation required by both the college and high schools, assists with the Local Dual Credit program, and coordinates daily with high schools across the college’s ten-county service area.
Essential Job Functions:
<ul>
<li>Assist with scheduling dual enrollment classes, including planning, marketing, registration, fee collection, and evaluation visits with participating high schools. Collaborate with internal and external stakeholders such as principals, counselors, parents, and WSCC deans and department heads.</li>
<li>Assist with the procurement of required student documents for the application process; oversee and execute recruiting strategies; incorporate student success/mentoring activities/practices.</li>
<li>Prepare and analyze various complex reports within the division for use with strategies to move the college's dual enrollment program forward; prepare and build courses in the college data system; communicate top-level information to area stakeholders in the ten-county service area.</li>
<li>Monitor SACSCOC Substantive Change regulations pertaining to dual enrollment and other high school programs areas.&nbsp;</li>
<li>Coordinate the Dual Enrollment Program with area high schools and help develop and process dual enrollment applications for high school students; advise students, parents, and high school counselors and principals of all Faculty Feedback alerts (early alert system) to increase student success and retention.</li>
<li>Provide oversight and management for other high school programs available through the college, such as the college's local dual credit and/or other early post-secondary opportunities.&nbsp;</li>
<li>Collaborate with the Marketing Department by providing program-specific content and information for the creation of recruitment materials. Coordinate the distribution and promotion of these materials to high schools, students, and parents through targeted outreach and engagement efforts to support student recruitment and enrollment initiatives.</li>
<li>Complete registration of dual enrollment students, to include registering students in Slate and Banner, utilizing mass registration, and providing business office services by creating and disseminating individualized fee documents and ensuring receipt of payment of tuition for dual enrollment students.&nbsp;</li>
<li>Process and oversee all verification processes for all high school students in the ten-county service area with THEC/TSAC through the FAST system to ensure accuracy and timely processing.</li>
<li>May perform other duties as assigned.</li>
</ul>
Required Qualifications:
<ul>
<li>Bachelor’s degree in related field such as Education, Business, or other related fields. 
</li>
<li>1-2 years of related experience 
</li>
<li>Working knowledge of standard office equipment (PC, phone, fax, email, copier, etc.), Banner software, and Microsoft Office Suite. 
</li>
<li>Proficient communication skills for developing relationships and resolving conflicts 
</li>
</ul>
Preferred Qualifications:
<ul>
<li>Master’s degree in related field such as Education, Business, or other related fields. 
</li>
<li>3-4 years of related experience 
</li>
<li>Previous work experience with K12 school system 
</li>
</ul>
Behavioral Core Competencies:
<ul>
<li>Works effectively as team member to achieve goals and objectives. 
</li>
<li>Shares information readily with others and listens effectively, showing openness to new ideas 
</li>
<li>Treats team members with dignity and trust and shows respect for others’ race, nationality, gender, age, background, perspectives, experience and style. 
</li>
<li>Displays a high degree of personal effectiveness; pursues objectives with consistent determination. Willing and prepared to accept personal responsibility for actions, both positive and negative. 
</li>
<li>Treats team members with respect. Willingly responds to requests for assistance from team members. 
</li>
<li>Respects the College’s rich heritage and historical achievements by embracing important changes that advance the College’s mission while honoring the past. 
</li>
<li>Exercises discretion and forethought in the efficient utilization of organizational resources, showing respect for the organization’s generous benefactors and supporters. 
</li>
</ul>
Leadership &amp; Supervisory:&nbsp;
<ul>
<li>Tasks are guided by broad policies and procedures with general direction from the direct supervisor.</li>
<li>Employee often participates in setting objectives.</li>
<li>Supervises student workers.</li>
<li>Formulate and foster relationships with K12 partners</li>
<li>Responsible for planning courses, scheduling dates with area high schools to conduct registrations and information sessions.</li>
<li>Make decisions about expenditures/investments.</li>
</ul>
Environment &amp; Working Conditions:&nbsp;The office environment is primarily temperature-controlled, with occasional fluctuations. Travel to various work locations may involve exposure to varying environmental conditions. Offsite meetings may also occur in settings with higher noise levels.
Physical Demands&nbsp;(including requirements for travel or working nights/weekends/holidays):
<ul>
<li>Extensive travel by motor vehicle.</li>
<li>Possible evening and weekend work related to the dual enrollment program and division.</li>
<li>Standing and walking for long periods.</li>
<li>Sitting at a computer for long periods.</li>
</ul>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this job.
REQ#501539
Posting Closes: Sunday, September 28, 2025


      Coordinator of High School Programs
    

<h3>Job Description:</h3>To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below:Nashville, FranklinAs a Client Support Specialist, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.The Team While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.The Expertise You Have<ul><li>Series 7 required</li><li>Series 63 or ability to obtain within 90 days</li><li>2-3 years of previous financial services experience</li></ul>The Skills You Bring<ul><li>Broad based knowledge and understanding of general financial planning concepts</li><li>Proven customer service, client support and problem resolution skills</li><li>Strong verbal and written communication skills</li><li>Ability to effectively influence others</li><li>Robust time management and organizational skills</li></ul>The Value You Deliver<ul><li>Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests</li><li>Deliver efficient and responsive resolution for various client situations. Own the management of the case, research the issue and communicate the solution to the client</li><li>Uncover opportunities and identify products and services that will enhance the client’s financial success and partner with the Financial Consultant to further discuss with the client</li><li>Collaborate with internal business partners to research and resolve complex client requests</li><li>Conduct pro-active outbound calls to communicate resolution to the client or secure additional information to close out the request</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Customer ServiceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Client Support Specialist - Greater Nashville, TN Area (REMOTE)

The Disability Resource Accommodations Coordinator will provide academic accommodations and support for qualified students with disabilities from intake through graduation, transfer or incomplete process within the office of Disability Resources.
This position is based at the Williamson Campus in Franklin, TN with support to other campuses when needed.

Essential Functions:
<ol>
<li>Meet with prospective students with disabilities and their families to explain the range of services offered through the DRC, detail the process for registering for accommodation support, and provide guidance in obtaining appropriate documentation of disability</li>
<li>Review and interpret psychological, medical or educational data to determine student eligibility for accommodations and engage in an interactive process involving students, faculty and staff to identify barriers in the educational environment and appropriate accommodations to remove those barriers.&nbsp;</li>
<li>Meet with students to clarify problem situations and assist in resolving such situations through academic coaching, facilitating communication with faculty and staff, directing students to campus policies and procedures, and referring students to campus and community resources as needed.</li>
<li>Maintain relationships with other educational and governmental agencies that accept or provide referrals, specifically building relationships with area high schools to strengthen referral processes from high school graduation to college entrance.&nbsp; Coordinator also represents the DRC at area high school and transition fairs.&nbsp;</li>
<li>Maintain timely case management utilizing the DRC’s online accommodation management system.</li>
<li>Regularly engage in professional development activities to gain further knowledge and expertise in the field of disability services and higher education.&nbsp;</li>
<li>Assist in coordinating and implementing disability-awareness events across all 5 campuses each semester.</li>
<li>Assist in training faculty and staff on matters of disability and accommodation.&nbsp;</li>
<li>Collaborate and support the testing center with proctoring and assistive technological needs as needed.&nbsp;</li>
<li>Provide specialized accommodation testing not provided by the testing center.</li>
<li>Assist in securing specialized accommodation needs and technologies to ensure equal access such as braille and interpreter services.&nbsp;</li>
<li>Inventory ADA equipment, devices, software and furniture on the Williamson campus.</li>
<li>Collaborate with offices across campus to support student success, specifically financial aid and records</li>
<li>Support development, oversight of programs and services that result in enrollment, progression, retention and graduation growth for the service area.</li>
<li>Assists in academic advising for students receiving DRC services.</li>
</ol>

Supplemental Functions:
<ol>
<li>Support the Disability Resources, Department of Student Engagement, and Student Affairs Division.</li>
<li>Assist with New Student Orientation.</li>
<li>Serve on college committees such as behavioral intervention committee.</li>
<li>Provide annual reports of students served.</li>
<li>Perform other duties as assigned.</li>
</ol>
Education, Training and Experience Required:
<ol>
<li>Master’s degree in Rehabilitation Counseling, Special Education, Psychology, Social Work, Instructional Design Technology or other directly related field.</li>
<li>Familiar with ADA laws and accessibility law or policy changes applicable to the college setting.</li>
<li>Ability to interpret psychological, educational and/or medical reports.</li>
<li>Computer skills using Microsoft Office Suite.</li>
<li>Ability and willingness to learn new accessibility technology or skills.</li>
<li>Experience maintaining case files and reporting data.</li>
<li>Experience in providing disability services.</li>
</ol>
Education, Training and Experience Preferred:
<ol>
<li>Three (3) years’ experience as a direct provider for mental health and/or disability services preferably in a college or university setting.</li>
<li>Mental Health Provider or Social Work Licensure.</li>
</ol>

Knowledge, Skills, Abilities and Work Characteristics:
<ol>
<li>Assess student needs and assist in meeting academic and career goals.</li>
<li>Possess and maintain knowledge about ADA and mental health issues, policy and law changes applicable to the college setting.</li>
<li>Adhere to state and federal legal, ethical, and TBR/CS policy standards.</li>
<li>Learn new skills resulting in improved counseling services.</li>
<li>Attend professional development workshops, seminars, and conferences.</li>
<li>Relate to and work cooperatively with a diverse faculty, staff, and student population.</li>
<li>Knowledge of and ability to interpret psycho-educational assessments and medical reports.</li>
<li>Develop and promote mental health and disability awareness programs.</li>
<li>Strong organizational skills and ability to prioritize projects and tasks.</li>
<li>Computer skills for daily work flow (Word, Excel, PowerPoint, Outlook, etc.).</li>
<li>Communicate effectively with individuals and give dynamic group presentations.</li>
<li>Maintain and report accurate records of student contact.</li>
<li>Follow confidential student information guidelines and best practices.</li>
<li>Handle complex and sensitive issues effectively.</li>
<li>Adhere to FERPA guidelines for dissemination of student records and information.</li>
<li>Be a self-starter, yet willing to ask for help when needed.</li>
<li>Attend regularly scheduled supervision and peer review sessions.</li>
<li>Cooperate as a team player to achieve department, division and organizational goals.</li>
</ol>
Working Conditions:
<ol>
<li>Must be able to work a flexible schedule including evenings and weekends.</li>
<li>Requires regular travel to extended campuses.</li>
<li>Extensive use of personal computer.</li>
</ol>

Hiring Salary Range: $38,710 – $46,460
This position is based at the Franklin, TN Campus.

About Columbia State Community College:
As Tennessee’s first community college (established in 1966), Columbia State is committed to increasing access and enhancing diversity at all five of our campuses.&nbsp; Columbia State is a member of the Tennessee Board of Regents.&nbsp; Columbia State is known for excellence both inside and outside the classroom.
Columbia State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Vacation and Sick Leave</li>
<li>14 paid holidays</li>
<li>Medical, dental, vision and life insurance</li>
<li>Retirement plans</li>
<li>Optional 401K and 403B Deferred Compensation Plans</li>
<li>Educational benefits for the employee and their spouse and dependents</li>
</ul>
Columbia State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, disability, age, status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. The following person has been designated to handle inquiries regarding nondiscrimination policies: Executive Director of Human Resources <a href="mailto:humanresources@columbiastate.edu" target="_blank">humanresources@columbiastate.edu</a> 1665 Hampshire Pike, Columbia, TN 38401 931-540-2501


      Disability Resources Accommodation Coordinator
    

Title: Academic Affairs Coordinator
Employee Classification:&nbsp;Clerical &amp; Secretarial
Institution:&nbsp;System Office
Department: Academic Affairs
Campus Location: Tennessee Board of Regents System Office
Job Summary
The Academic Affairs Coordinator is responsible for monitoring the Assistant Vice Chancellor’s departmental budgets— including carrying out and monitoring invoicing, contract oversight, facilitating travel approvals, providing support for new budget development, and completing cost estimation for new initiatives analyzing trends, flags discrepancies, and project management. In addition, the Academic Affairs Coordinator collaborates with the office of Business and Finance to coordinates the unit’s annual budget process and ensures the accuracy of all finance reporting and compliance with TBR financial policy. This Academic Affairs Coordinator functions in a cross-functional capacity and maintains a dotted-line relationship to the Executive Director of the Digital Learning Collaborative, providing direct support for workflow development, project coordination, and reporting related to DLC initiatives. The role requires regular interaction with system office staff (e.g., procurement, business and finance), personnel from TBR institutions (e.g., registrars and finance officers), and external partners to ensure the timely execution of financial and contractual activities. This position may have the opportunity to work remote within the state of Tennessee but with periodic visits to the TBR System Office (Nashville, TN) at the employee’s expense, and potential travel to Tennessee TBR colleges may be necessary.
Job Duties
<ul>
<li>30% - Budgeting: Coordinates the unit’s annual budgets, including accurate tracking of expenditures and revenues. Assist in the development of cost and revenue projections. Work closely with TBR Business and Finance staff to initiate revenue transfers and reconcile budget activity. Utilize enrollment data and other performance indicators to ensure accurate billing and cost allocations. - (Essential)</li>
<li>30% - Document Management: Coordinates the process of and administration of contracts essential to the unit’s operations, including vendor agreements, work-for-hire and dual service contracts, and interagency agreements. Track reporting requirements and expiration timelines, ensure timely renewals, and engage in RFP and RFQ processes as appropriate. Review contract-related invoices and monitor disbursements to ensure compliance and accuracy. Participate in project meetings involving contractual components and collaborate with TBR Business and Finance staff as well as campus personnel to support data collection, contract drafting, and the coordination of project workflows. - (Essential)</li>
<li>25% - Project Management: Provide project management support to the Assistant Vice Chancellor, including the implementation and maintenance of project tracking tools such as Smartsheet to ensure timely execution, coordination, and documentation of initiatives. - (Essential)</li>
<li>10% - Travel: Coordinate and process travel approvals and reimbursements in accordance with TBR and state travel policies for unit staff. - (Essential)</li>
<li>5% - Support TBR goals and initiatives by performing other duties and assignments as requested. - (Marginal)</li>
</ul>
Minimum Qualifications
• Associate’s degree and a minimum of 3 years of relevant experience OR a high school degree/GED and a minimum of 5 years of experience OR a comparable combination of education and experience • Demonstrated proficiency using Microsoft Office Suite, with specific emphasis on Microsoft Excel • Experience coordinating travel arrangements and reimbursements • Experience with records management • Experience with bookkeeping and/or budget coordination. 
Preferred Qualifications
• Master’s Degree • Experience with project management approaches, and/or with Smartsheet. • Experience working in higher education or state government 
Knowledge, Skills, and Abilities
• Requires ability to liaison with senior staff, support staff, and institutional administrators. • Must possess excellent oral and written communications skills. • Proficient in MS Word, Excel, Power Point, and Outlook. • Proficient in financial analysis, accounting, and financial modeling. • Attention to detail in record keeping and file organization. • Ability to efficiently and effectively manage multiple concurrent projects. • Ability to work independently and possess much initiative. • Adept at problem identification and problem solving. 
Physical Demands / Working Conditions


      Academic Affairs Coordinator
    

Title: Marketing and Communications Coordinator
Employee Classification:&nbsp;Other Administrative
Institution:&nbsp;TCAT-Knoxville
Department: Financial Administration
Campus Location: TCAT Knoxville
Job Summary
The Marketing and Communications Coordinator at the Tennessee College of Applied Technology Knoxville (TCAT Knoxville) is a dynamic full-time position focused on boosting the college's presence and community engagement. This role involves crafting innovative marketing strategies, managing vibrant social media channels, and creating compelling content that showcases the value of our educational programs. The Coordinator will inspire and inform the community about the benefits of technical education while ensuring brand consistency and compliance with accreditation standards. Join us in this exciting role to elevate TCAT Knoxville’s profile and champion high-quality technical training!
Job Duties
<ul>
<li>
Community Engagement and Promotion: This position is responsible for promoting TCAT Knoxville’s educational programs within the community. This includes collaborating with businesses, workforce agencies, and educational organizations to highlight the essential role of technical education in the training and employment pipeline. By assessing and refreshing the college's branding, the coordinator ensures that TCAT Knoxville is recognized as a leading training provider in its service area. - (Essential)</li>
<li>
Digital Strategy and Content Management: In this role, managing a comprehensive social media strategy is crucial. The Coordinator will create, edit, and post engaging content across various platforms, including Facebook, Twitter, and Instagram, ensuring that the college maintains a consistent and engaging voice aligned with the Tennessee Board of Regents system. The production of high-quality photos and videos of events, such as graduations and student activities, will also be a key responsibility. Additionally, the Coordinator will assist departments in updating or developing content for websites and publications, utilizing data to inform digital content strategies. This includes translating analytics into actionable recommendations for social media, content marketing, search engine optimization, and social advertising campaigns. - (Essential)</li>
<li>
Compliance and Accreditation: The Coordinator must remain informed about best practices in higher education and social media to ensure that all marketing activities comply with the Family Educational Rights and Privacy Act (FERPA) and Tennessee Board of Regents policies. Maintaining compliance with accreditation requirements from the Council on Occupational Education is also essential, as is assisting with accreditation and advisory board efforts for the college and its programs. - (Essential)</li>
<li>
Marketing Campaigns and Brand Development: The Coordinator will develop, implement, and maintain a cohesive marketing, public relations, and communications strategy to elevate TCAT Knoxville's profile. This includes executing target marketing campaigns and archiving all marketing and publicity materials. The management of the college's photo and video galleries will ensure that visual content is effectively utilized across digital channels and in print. Regular attendance at training sessions and professional development opportunities is expected to keep current with industry standards and trends. The coordinator will also assist in updating annual publications and may perform additional duties as assigned. - (Essential)</li>
<li>
Professional Development: Acquire, maintain, and apply knowledge of current methodologies; attend scheduled college and department professional development and in-service activities; support related professional organizations. - (Essential)</li>
<li>
Service to the College and Community: Assist in the recruitment and selection of college personnel as assigned; participate in accreditation, assessment, and performance funding processes; support and participate in the College’s decision-making processes; attend convocation and commencement exercises and participate in mandatory college programs; develop and maintain positive and cooperative relationships with colleagues; work to meet and exceed COE standards. Ensure that all activities are conducted within the established guidelines of the Family Educational Rights and Privacy Act (FERPA) and follow TBR policies. The Counselor/Recruiter will ensure compliance with admission, registration, and financial aid regulations and policies to uphold institutional integrity and support student success. - (Essential)</li>
<li>Perform other duties as assigned by supervisor and/or administration, on and off campus. Demonstrate a willingness to work extra hours as needed to cover College events. Travel between campuses will be required, along with some additional travel for events and training. - (Essential)</li>
</ul>
Minimum Qualifications
• A bachelor’s degree from an accredited institution in public relations, communications, marketing, or a related field, accompanied by a minimum of three (3) years of relevant experience. • Proficiency in Associated Press style guidelines to ensure high-quality content creation. • Strong technical skills, including proficiency in Microsoft Office programs and experience with audio/visual equipment and software. • A proven work ethic demonstrated through effective decision-making, punctual reporting, and the ability to oversee multiple projects while engaging collaboratively with students, faculty, industry partners, and employers. • Exceptional leadership qualities, along with strong interpersonal, written, and verbal communication skills, complemented by excellent organizational abilities. • A deep passion for education and a commitment to empowering students in achieving their academic, professional, and personal aspirations.
Preferred Qualifications
• Demonstrated experience in a marketing or public relations office, showcasing the ability to develop and implement effective communication strategies. • Professional experience in higher education, providing insight into the unique challenges and opportunities within the academic environment.
Knowledge, Skills, and Abilities
• A strong commitment to serving students and fostering their academic success. • Proven expertise in marketing research, planning, and implementation to drive effective campaigns. • Proficient in professional communication skills relevant to public relations, social media, and media relations. • Experienced in social media management and web content creation, including proficiency in HTML editing. • Capable of utilizing analytics to inform strategies and improve engagement. • Proficient in Adobe Creative Cloud tools, with experience in video production and photo editing software. • Familiar with Associated Press writing style and knowledgeable about media needs and requirements. • Ability to analyze historical, current, and emerging trends in digital content and social media. • Detail-oriented and able to perform under pressure while meeting tight deadlines. • Skilled in managing multiple projects and prioritizing competing demands. • Strong team player who thrives in a fast-paced office environment. • Capable of establishing and maintaining effective working relationships with faculty, staff, students, and community stakeholders. 
PHYSICAL DEMANDS / WORKING CONDITIONS This position often involves a combination of the following potential physical demands:
<ul>
<li>Sedentary desk work - Sitting for extended periods while performing computer-based tasks, reading, writing, etc.</li>
<li>Light physical activity - Walking around campus, standing for meetings or interactions, light lifting/carrying of files or supplies.</li>
<li>Occasional lifting/carrying - Moving boxes, equipment, or other items that may weigh up to 25 lbs.</li>
<li>Ability to navigate campus environments - Walking up/downstairs, traversing uneven surfaces, etc.</li>
</ul>
SALARY: Commensurate with education and experience according to Tennessee Board of Regents guidelines within the ranges of $51,251 - $66,632.
APPLICATION SUBMISSION &amp; REVIEW: To be considered for a position at TCAT Knoxville, you must create and submit an online application that includes your required documents. Your skills, abilities, qualifications, and years of experience will be evaluated using what is recorded on your application. Please be sure to include the complete beginning and end dates under your employment history. Scan and attach the required documents to the online application in Word or PDF format. Review of applicants will begin immediately and continue until the position is filled.
REQUIRED DOCUMENTS TO BE SUBMITTED WITH APPLICATION:
<ul>
<li>Resume</li>
<li>Educational transcripts/diploma</li>
</ul>
Applications accepted until 09/19/2025
EMPLOYMENT DOCUMENTS: Current federal law requires identification and eligibility verification prior to employment. Only U.S. citizens and aliens authorized to work in the United States may be employed. An offer of employment is contingent upon a successful background check.

44 Project Management / Professional Services Jobs in Tennessee