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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The Global Commercial Services team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.&nbsp;The objective of the Global Commercial Services Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk&nbsp;(OR)&nbsp;within&nbsp;Business Unit&nbsp;(BU) processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.&nbsp;Global Commercial Services is looking for a Director of Control Management - Risk Assessment to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Director Control Management - Risk Assessment will:<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Lead and develop a team of Control/Risk Management professionals across various markets/office locations&nbsp;&nbsp;</li><li>Facilitate Business Units in their risk assessments performance (e.g., Risk Control Self-Assessment (RCSA)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)</li><li>Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key Operational Risk (OR) trends, activities, and events to senior management, to facilitate informed decision-making</li><li>Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Champion risk management practices within the business</li><li>Be a key thought leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:<ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Management, or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;</li><ul><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies</li><li>Leading independent control monitoring, including identification of control improvements</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li><li>Experience leading teams in a fast-paced environment&nbsp;</li></ul></ul>ORMCMSalary Range: $130,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Director - Control Management - Risk Assessment

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.&nbsp;Join #TeamAmex and let’s lead the way together.&nbsp;How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.&nbsp;The Platforms and Capabilities team within Global Risk and Compliance (GRC) is responsible for building and implementing leading-edge platforms and solutions for risk management. Our vision is to “provide best-in-class Platforms and Capabilities that enable the risk management framework in GRC and across the Company and empower colleagues to excel at risk management activities.”&nbsp;We are seeking a Product Manager to be a part of this important evolution of the next-generation Risk Management and analytics products. This person will work on the ‘Integrated Risk Management’ suite of products. The Product Manager will provide day-to-day strategic support and function as the primary point of contact leading the vision and strategy of technology products and platforms for the GRC organization. Focus would be on new product development, risk management initiatives, process control and improvement and end user experience. This is a highly visible and strategic position within the company.&nbsp;As Product Manager, you will define the user experience, direct one or more scrum teams and other delivery stakeholders to develop solutions. You will prioritize your backlog, gather and define user requirements, and interface with business partners to help Amex achieve aggressive business goals while providing innovative, best-in-class solution enhancements for our business stakeholders. You understand agile development processes and lean startup methods. You are someone with a good mix of product and tech skills, a deep appreciation for user-centered design and development, and a fascination for technological innovation. You have an aptitude for risk management techniques and an affinity for data and analytics. You are not afraid of pushing boundaries to achieve the best outcomes for Amex.&nbsp;Key Responsibilities:<ul><li>Develop and drive product roadmap and define timelines for future features and capabilities while applying new trends and competitive best practices.&nbsp;</li><li>Build, prioritize, and sequence the feature backlog according to defined metrics including business value, return on investment, and job size.&nbsp;</li><li>Actively collaborate with risk managers, product managers, engineers and other relevant partners in delivery execution.&nbsp;</li><li>Identify use cases, define business processes, and craft end-to-end user flows.&nbsp;</li><li>Break down sophisticated business requirements into actionable product features and technology user stories.&nbsp;</li><li>Develop and implement Test and Learn plans to support ongoing iteration of customer experience and product feature sets.&nbsp;</li><li>Conduct driven assessments and develop product recommendations based on analysis.&nbsp;</li><li>Support development of appropriate tracking and reporting to resolve product performance.&nbsp;</li></ul>Minimum Qualifications:<ul><li>Master’s/bachelor's degree in computer science, Computer Engineering, Information Systems Technology, or equivalent.&nbsp;</li><li>4+ years of digital product experience within a large financial institution.&nbsp;</li><li>Demonstrate proficiency in user experience, design, and architecture – You easily recognize aesthetic and functional details and can make pragmatic decisions about what details are important.&nbsp;</li><li>Proven ability to build collaborative, trusting cross-functional relationships across diverse set of stakeholders including software developers and engineers.&nbsp;</li><li>Possess Agile/Scrum methodology and rally/Jira/ Confluence proficiency.&nbsp;</li><li>Good balance of technical knowledge and an eye for business with a proven track record of driving digital innovation and business metrics with a customer-first mentality.&nbsp;</li><li>Digital product development experience preferred.&nbsp;</li><li>Experience in risk management in subject areas.&nbsp;</li><li>Strong strategic problem solver with the ability to prioritize tasks and drive results across various initiatives.&nbsp;</li><li>Excellent interpersonal, time management, and communication skills.&nbsp;</li></ul>Preferred Qualifications:<ul><li>Familiarity with ServiceNow IRM modules or workflows.&nbsp;</li><li>Experience supporting enterprise GRC technology programs.&nbsp;</li><li>Background in audit, compliance, or operational risk domains.&nbsp;</li><li>Agile or product development certifications (Scrum, SAFe, CSPO, etc.).&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Credit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit &amp; fraud risk and maintaining our customers’ confidence in the security of the products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide world class customer experience. The Digital Risk Products &amp; Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and helps in building digital software products for risk management across customer lifecycle i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card &amp; non card business globally.As a part of this team, you’ll work with the industry’s best talent to create thoughtful and innovative risk products that advance our market share and the way we do business. If you are interested in building innovative digital risk products, can translate our business needs into remarkable solutions and if this energizes you, you should consider career in Risk Products team.Job responsibilities:<ul><li>Develop next generation software products and solutions to solve risk management needs using latest tools and technologies.</li><li>Collaborate with multiple risk strategy partners, technology teams and other product teams to build &amp; iterate on products.</li><li>Drive global, reusable &amp; configurable design, rule authoring, testing, integration, and product launch using low-code tools.</li><li>Work in a scrum team environment with Scrum Master, Product Owner and peers to design, develop and implement business logic.</li><li>Identify &amp; implement Product &amp; Process simplification opportunities.</li><li>Deliver prioritized functional and non-functional roadmap as per aligned timelines &amp; good quality.</li></ul>Qualification &amp; skill set required:<ul><li>Ability to drive project deliverables to achieve business results.</li><li>Ability to work effectively in a team environment.</li><li>Strong communication &amp; interpersonal skills.</li><li>Ability to learn quickly and work independently with sophisticated, unstructured initiatives.</li><li>Customer-centered design approach and experience developing software products or services in partnership with different business partners globally.</li><li>Experience in prototyping, iterative development, Scaled Agile Framework, and principles is a plus.</li><li>Knowledge of SQL, Java, MS Office – PowerPoint, Excel.</li><li>Knowledge of SAS, Hive, Yellow Brick, or Python is a plus.</li><li>Bachelors in a relevant field. Master’s is a plus.</li><li>1-2 years of experience in product development, or a related field.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Associate - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network-related businesses to enable a sharp focus on using the power of our network to provide unique value to all of our mutual customers. The organization manages the relationships with the millions of merchants around the world that accept American Express and runs the company’s payment network and manages bank partnerships globally. The Global Strategy &amp; Operations (GSOP) group sits within GMNS. GSOP’s mission is to become essential to merchants and partners globally by delivering an easy, frictionless, value-added experience that enables them to meet their goals and serve their customers.&nbsp; GSOP consists of a diverse set of teams that support the GMNS business. GSOP operates in a dynamic, fast-evolving space, and candidates should thrive in environments with high levels of ambiguity and change. Merchant Onboarding &amp; Account Maintenance team sits within GSOP and supports the GMNS business in delivering smooth &amp; compliant account management experience for our merchants.The team is focused on uplifting the onboarding experience, enhancing the data that impacts merchant accounts and driving compliant process for merchant account maintenance.Merchant Onboarding &amp; Account Maintenance team is looking for an&nbsp;Analyst, Data Enrichment &amp; Hierarchy Management, focused on ensuring efficient and compliant merchant account management programs around the world. This role will focus on supporting issue resolution by performing reporting and analytical tasks as well as stakeholder management, across onboarding, refresh and maintenance. The role will also execute tracking of the merchant onboarding &amp; maintenance processes, in support of an efficient and compliant program.&nbsp;&nbsp;&nbsp;Specific responsibilities will include:<ul><li>Diagnose data findings and work towards uplifting and enriching merchant account information</li><li>Collaborate with various teams and stakeholders to improve merchant account processes and procedures</li><li>Deliver on reporting needs for merchant onboarding &amp; maintenance programs, ensuring compliance with evolving regulations and industry standards</li><li>Verify merchant account set up data accuracy and oversight </li><li>Provision of analytical &amp; reporting activities to support forums updating leaders</li></ul>Minimum Qualifications:<ul><li>Strong analytical and problem-solving skills, with an ability to diagnose data, identify trends, and evaluate risk scenarios effectively</li><li>Knowledge of writing SQL queries and executing them using HIVE, LUMI</li><li>Strong knowledge of MS Office tools such as Excel, PowerPoint etc.</li><li>Excellent qualitative analytical skills</li><li>Strong communication and interpersonal skills</li><li>Knowledge of programming tools like SQL/Python and Data visualization technique like Tableau will be an added advantage</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst, Data Enrichment & Hierarchy Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the GCS and Enterprise Solutions team leads product development on a portfolio of products including consumer and commercial banking, commercial card, marketing capabilities, partner integrations, and the virtual payments platform. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale.The Manager, Growth Marketing and Analytics Capabilities, is a product development role. You will be instrumental in spearheading development of marketing capabilities initiatives to drive growth in the Small Business segment, collaborating across the enterprise to grow contextual, cross-selling opportunities for Small Business products, and partner with Marketing to evolve our strategies to meet the needs of our customers. This exciting role requires a motivated individual with passion, coupled with attention to detail, to define and unlock new capabilities to accelerate marketing enablement.Responsibilities include:<ul><li>Lead the implementation of contextual, cross-sell opportunities across the digital ecosystem</li><li>Manage the development and delivery of Agile stories and epics, ensuring alignment with our strategic objectives for this initiative</li><li>Clearly articulate impact of any changes to team members and ensure testing and acceptance processes are completed successfully</li><li>Lead projects independently from end-to-end. Build consensus while also identifying risks and communicating with leadership to remove roadblocks</li><li>Partner with Analytics and Marketing to prioritize and deliver initiatives to integrate platform and enterprise data with the goal of delivering multi-touch attribution to enable spend optimization</li><li>Partner with Analytics and other Product teams to deliver a comprehensive Small Business Analytics tooling strategy and a plan to execution upon the strategy</li><li>Own third-party vendor relationships to innovate on capabilities and drive efficiencies</li><li>Collaborate with key stakeholders including Marketing, Engineering, and UX Design to develop solutions that meet business and regulatory requirements and timelines</li><li>Create and update management reports to track progress of development and quantify impact post-launch</li></ul>Minimum Qualifications:<ul><li>Experience in digital product and development with proven ability to effectively drive consensus amongst cross-functional teams, seamlessly deliver customer-focused experiences, and thrive dealing with fast paced and changing needs in a matrixed environment</li><li>Balance of technical and business knowledge with experience working with engineers and designers on complex products in an agile way</li><li>Excellent communication and stakeholder management skills including change management conversations. Able to build positive relationships, and influence decisions with a variety of cross-functional stakeholders</li><li>Structured, analytical thinking: Ability to dive deep on data to monitor results and quantify impact</li><li>Curiosity &amp; grit: Ability to conduct independent discovery and research, driving outstanding questions to resolution</li><li>Organization and planning: Excellent project management, organization, and prioritization skills and a proven ability to manage cross-functional, large/complex</li><li>Background in or demonstrated ability to use data analytics tools to derive insights including A/B testing, funnel analysis, session replay, user surveys, cohort analysis, etc.&nbsp;</li><li>Interest in marketing attribution methodologies and implications for investment</li><li>Bachelor's degree</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Manager - Digital Product Management (Growth Marketing & Analytics)

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The AIM (Analytics, Investment &amp; Marketing Enablement) team – a part of GCS Marketing– is the analytical engine that enables Global Commercial business portfolio of American Express. Accelerating growth momentum, increasing profitability, and powering up our value proposition are key objectives for this organization. It is the analytical engine that powers profitable business growth through consultative and innovative solutions across. The team enables GCS Marketing business by providing actionable insights to drive business strategy and growth. Incumbent in this role would work very closely with Marketing organization in Marketing space to provide meaningful analytics and actionable insights that help in creating growth strategies.This is a unique and exciting opportunity to be at the intersection of business strategy and product discipline, offering well-rounded experience and development in bringing business and technology together to drive immense business value.&nbsp;The individual in this role will be responsible for overlaying sales and marketing strategic needs with analytics and machine learning workstreams; and leverage his/her product experience to convert ideas into reality. This is a team of product managers, data scientists and engineers who are passionate about enabling products which support our prospect targeting strategy. The team partners closely with marketing &amp; technology to develop APIs, data platforms and tools for American Express to more deeply understand commercial prospects, anticipate their needs and deliver personalized products and services.Responsibilities:<ul><li>Support ongoing management and optimization of the product backlogs</li><li>Translate product roadmap features into well-defined product requirements/user stories and acceptance test criteria.</li><li>Use analytical skills to deep dive into the data to understand and use that to provide backing to results and reasoning for a product.</li><li>Work with data scientists, technologists, and marketing business partners to develop products and features within prospect marketing capabilities to work analytically and easily translate analytical solutions into actionable information</li><li>Interacting with users &amp; stakeholders to identify needs &amp; opportunities</li><li>Partnering with use case Product Owners, and other stakeholders to ensure smooth delivery of end to end product and capability</li><li>Work collaboratively with business and product teams to support changes, develop, analyze, and deliver real-time solutions.</li></ul>Minimum Qualifications:<ul><li>Experience with product management and product lifecycle</li><li>Experience in Data Management and/or Product Development in building data capabilities</li><li>Strong analytical &amp; problem-solving skills</li><li>Experience with data analytics using advanced SQL is required</li><li>Experience in Agile Scrum methodology or the Software Delivery Life Cycle</li><li>Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders across geographies to drive collaboration and alignment</li><li>Ability to effectively interpret technical/business objectives and articulate solutions</li><li>The ability to think conceptually, change management skills and comfort with developing win-win solutions in the face of ambiguity and frequently changing landscape.</li><li>Strong presentation and communication skills, both written and verbal, with the ability to drive compelling messages to broad audiences.</li><li>Bachelor’s degree in computer science, Information Technology or a related field</li></ul>Preferred Qualifications:<ul><li>Experience in Big Data ecosystem &amp; working on large datasets</li><li>Python programming experience</li><li>Familiarity with salesforce and similar CRM platforms</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions

Analyst-Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express is proud to make available a set of on-line deposit products provided by American Express National Bank. In support of these products for both consumer and commercial customers, Enterprise Bank Servicing within the Banking Servicing Network is hiring Rep-Cash Management - CCP Servicing Roles. This role is a member of the Monetary Operations Teams within where you will deliver a world-class experience for American Express National Bank, assisting consumer and commercial customers. You'll provide personalized customer service of the highest level by supporting our Customer First framework, establishing rapport, and presenting a positive, friendly attitude. As a Monetary Operations Colleague you will be responsible for handling inbound/outbound calls on accounts while maintaining a professional working relationship between American Express, the customer and external banks. You will serve our customer's requests by gathering and analyzing pertinent data to determine the appropriate course of action while supporting a fast paced, close knit team environment. You will be part of a team that is responsible for the daily processing of: Wire Transfers, ACH transactions, Official Check requests, Internal transfers, Account closures, Check File Processing and any other required monetary or servicing requests. All Monetary Operations processes are highly regulated and scrutinized by compliance, Internal/External audit as well as Federal Regulators. We must ensure proper due diligence is performed prior to the movement of all monetary transactions.&nbsp;In this role you will be required to:<ul><li>Must be extremely detail oriented to have the ability to analyze and understand large amounts of information, financial and otherwise from numerous sources&nbsp;</li><li>Must possess intuitive and deductive reasoning skills and be comfortable making decisions and recommendations in unclear circumstances</li><li>Willingness to be involved in business initiatives that drive career development and team engagement&nbsp;</li><li>Must effectively communicate American Express concerns while ensuring customers that they are valued infusing the Customer First Focus = Easy, Recognize, Solve</li><li>Take on additional responsibilities within Operations based on overall business needs to drive business initiatives and support career development and team engagement&nbsp;</li></ul>Minimum Qualifications:<ul><li>2+ years’ experience in Operations or Banking preferred&nbsp;</li><li>Must have excellent analytical, written, and verbal communication skills&nbsp;</li><li>Must have strong time management skills and the ability to work under pressure and with limited supervision while managing multiple tasks effectively</li><li>Strong computer literacy with a solid working knowledge of current internet technology, the ability to research information for business related purposes and proficiency with Microsoft Office products&nbsp;</li><li>Proven adaptability to a quickly changing environment&nbsp;&nbsp;&nbsp;</li></ul>&nbsp;Preferred Qualifications:<ul><li>Thought Leadership&nbsp;</li><li>Resilient with the desire to continually improve personal performance, customer satisfaction, operational goals, and business brand</li></ul>Additional Requirements:<ul><li>This role is hybrid role. Candidates must be able to work in the office a minimum of 3 days a week.</li><li>Flexibility to work anytime between 6:00am-9:00pm local time</li></ul>Salary Range: $20.00 to $24.05 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Representative-Cash Management - Hybrid - Phoenix, AZ / Sandy, UT

Initial Posting Date: 08/25/2025Application Deadline:09/03/2025Agency:Oregon Health AuthoritySalary Range:$4409.00-$5575.00Position Type:EmployeePosition Title:Activities Coordinator SR19-Oregon State Hospital, SalemJob Description:Opportunity Awaits, Apply Today!&nbsp; - Activities Coordinator SR19 -5 Positions!Oregon State Hospital, a Joint Commission and CMS certified public psychiatric hospital, provides psychiatric hospital services and patient treatment services to persons committed by the Oregon courts as part of the state mental health system. The Oregon State Hospital is the largest division of OHA with over 2,600 positions across the hospital.This position works within the Treatment Services Department at Oregon State hospital, which provides evaluation and treatment to persons with mental illness.&nbsp;The Activities Coordinator (AC) will use recreation and leisure activity to contribute to the emotional and physical well-being of patients. &nbsp;The primary purpose of the AC is to provide patients at the Oregon State Hospital access to healthy leisure opportunities during their treatment stay that can teach the benefits of wellness and physical activity.&nbsp; This position enhances the therapeutic milieu and expands recreation services on the evenings and weekends by providing leisure, recreation and social activities.&nbsp;Activities Coordinators (AC) work independently to establish a positive leadership role that teaches the benefits of self-discipline and recreational activity, the use of physical exertion, and participation in individual or group activities as contributors toward mental, emotional and physical health.&nbsp; The AC must be able to effectively facilitate diverse groups and utilize proactive intervention techniques, while maintaining a safe environment for patients/residents and staff.The AC will encounter a variety of situations requiring research to find available answers. Conditions and elements of issues must be identified and analyzed to figure out interrelationships.&nbsp; The AC will have clearly understood work instructions and expected results.&nbsp; Choices can be made among various processes and procedures as they relate to the situation at hand.&nbsp; The AC will work in a controlled environment that may change rapidly due to variable situations.&nbsp; They utilize experience and knowledge and may take lead in a crisis situation until additional staff arrive to assist.The AC will have daily contact with physically and/or mentally ill or limited and/or criminally committed persons, while providing them with recreational experiences and monitoring their behavior, ensuring that activities are consistent with established regulations.There are currently 5Activities Coordinator vacancies being recruited for with this posting and the schedules vary. For a full review of the position description, please&nbsp; OSH Activities CoordinatorIf this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.What We Are Looking ForMinimum Qualifications: These qualifications must be visible in your application for consideration.Three years of experience working with mentally, emotionally, behaviorally, or physically impaired clients.A Bachelor’s degree in behavioral or social science (e.g. social work, human services, psychology, child development, gerontology, health, or health education) may be substituted for one year of the required experience.Desired Attributes: The following are skills and lived experiences that we have identified as key to success in this role at OHA. These are the attributes we are looking for in our top candidate. If you possess any of these, please let us know in your application.<ul><li>Experience working in a locked facility</li><li>Experience scheduling activities in a fast-paced environment</li><li>Experience monitoring and documenting patient activities in a clinical environment</li><li>Experience working in an interdisciplinary clinical setting</li></ul>Special Requirements:&nbsp;To be hired, you must have a criminal records and driving records check that meets OHA criteria at the time of hire, and throughout employment.Application GuidanceHow to Apply: Submission Requirements - At the time of application, ensure the work history in your applicant profile is up to date and attach a current copy of your resume, cover letter, and answer all supplemental questions. <ul><li>External Candidates: Visit the State of Oregon job opportunities webpage to submit your application. Be sure to follow all application submission requirements.</li><li>Internal Candidates: Current State of Oregon employees must apply through their employee Workday login. Be sure to follow all application submission requirements.</li></ul>After You Apply:<ul><li>Before the job announcement closes, log in to your Workday account to check for pending tasks under “My Applications” and complete them.</li><li>Remember to check your email (including your junk folder) and Workday inbox for updates on your application.</li><li>We value our veterans! To ensure the security of your information, kindly follow the instructions for how to submit your Veteran documents for preference found here. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.</li></ul>Reminders:<ul><li>Your candidate profile and application materials are great opportunities to showcase your interest in the position and highlight your skills and experience. Submissions will be screened for consistency and communication skills, including attention to detail, spelling, and grammar. For more tips and guidance, check out What you need to know to get the job!</li><li>This announcement is for 5 vacancies, all are full-time, perm, SEIU represented Activities Coordinator SR 19: position based in Salem, Oregon.</li><li>This is a IN-OFFICE position working daily with individuals with active symptoms of mental illness who may exhibit significant physical aggression. The Activities Coordinator (AC) needs to be able to walk, stand for periods, run, and lift 15-50 lbs.&nbsp; The AC needs to be able to interact with staff and patients, give, and receive instructions, and plan and organize tasks.</li><li>Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline. For questions about the announcement, or if you require an alternate format to apply, please contact the Recruiter, Melissa M. Perez, SPHR at: <a href="mailto:melissa.m.perez@oha.oregon.gov" target="_blank">melissa.m.perez@oha.oregon.gov</a> (503) 949-3078</li></ul>Benefits of Joining Our TeamWe are a psychiatric hospital that inspires hope, promotes safety, and supports recovery for all.&nbsp; Our mission is to provide therapeutic, evidence-based, patient-centered treatment focusing on recovery and community reintegration all in a safe environment.We also offer a competitive benefits package including:<ul><li>Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.</li><li>Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.</li><li>Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.</li><li>Possible eligibility for the Public Service Loan Forgiveness Program.</li><li>Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).</li><li>Training opportunities that will help grow your career with the State of Oregon.</li></ul>Additional Details<ul><li>The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Department of Administrative Services Equal Pay Analysis Webpage for more information.</li><li>The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Review the Classification and Compensation page for more details on the classification.</li><li>Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to confirm that you are authorized to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.</li></ul>Helpful Links &amp; ResourcesHow to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans ResourcesThe Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on any protected class—including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation—and we do not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position.OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.

Oregon Health Authority

Activities Coordinator SR19-Oregon State Hospital, Salem

Job Title: Coordinator of Middle College and Home School Programs
Job Grade:&nbsp;215
Campus Location: Walters State Community College - Morristown Campus (Employees are assigned to a “home” location but may occasionally or regularly be required to work at other WSCC locations.)
Job Purpose:&nbsp;The purpose of this position is to oversee and support Walters State’s Middle College and related dual enrollment initiatives by ensuring students meet both high school and college graduation requirements. This role includes coordinating with area high schools and homeschool agencies, guiding students through applications, funding, advising, and registration, and providing ongoing communication and mentoring to promote academic success. Additionally, the position develops marketing and recruitment strategies, manages program documentation, and serves as the primary liaison for Middle College, Local Dual Credit, and homeschool partnerships across the college’s ten-county service area.
Essential Job Functions:
<ul>
<li>Oversight and coordination of the Middle College Program at Walters State, including but not limited to recruitment, registration, certification (of Middle College Grant), tuition/fee reporting, liaison with all service area high schools.</li>
<li>Chief advisor for all Middle College students for all college curricula and programs to ensure completion and graduation for all Middle College students.</li>
<li>Responsible for the coordination of the high school curricula with each high school counselor(s) from all 25 service area high schools and all homeschool umbrella schools to ensure all graduation requirements are fulfilled for high school graduation.&nbsp;</li>
<li>Serve as the primary point of contact for registration and Middle College Grant completion (and certification/verification) for all Middle College classes/grants for each Middle College student at the college.</li>
<li>Advise/meet with each Middle College student at the college monthly during the semester to ensure success and progression for each student through the program. Coordinate and serve as liaison between the faculty/ department heads/deans at the college and high school administration (counselors/principals).</li>
<li>Provide and administer frequent recruitment efforts for the college's Middle College Program at area chamber events, high schools, civic clubs, and other community engagements. Serve as the point of contact for all Middle College Program communications.</li>
<li>Complete and prepare detailed reports used for the college's decision-making efforts and to ensure the college's Middle College Program complies with all Federal, State, and SACSCOC requirements.</li>
<li>Facilitate and coordinate all efforts related to and associated with the college's Local Dual Credit Program, including recruitment, compliance, outreach, registration, oversight, communications, etc., to ensure full compliance with all Federal, State, and SACSCOC regulations. Liaison with all academic divisions participating in the Local Dual Credit Program.</li>
<li>Coordinate and serve as the college's lead and primary contact for all homeschool students participating in the dual enrollment program at the college; this includes all actions required for successful completion of the program for area homeschool students.</li>
<li>Assists in the High School Programs Division as needed and requested for all other programs and functions.</li>
<li>May perform other duties as assigned.</li>
</ul>
Required Qualifications:
<ul>
<li>Bachelor’s degree in related field such as Education, Business, or other related fields. 
</li>
<li>1-2 years of related experience 
</li>
<li>Working knowledge of standard office equipment (PC, phone, fax, email, copier, etc.), Banner or similar software, and Microsoft Office Suite. 
</li>
<li>Proficient communication skills for developing relationships and resolving conflicts 
</li>
</ul>
Preferred Qualifications:
<ul>
<li>Master’s degree in related field such as Education, Business, or other related fields. 
</li>
<li>3-4 years of related experience 
</li>
<li>Previous work experience with K12 school system 
</li>
</ul>
Behavioral Core Competencies:
<ul>
<li>Works effectively as team member to achieve goals and objectives. 
</li>
<li>Shares information readily with others and listens effectively, showing openness to new ideas 
</li>
<li>Treats team members with dignity and trust and shows respect for others’ race, nationality, gender, age, background, perspectives, experience and style. 
</li>
<li>Displays a high degree of personal effectiveness; pursues objectives with consistent determination. Willing and prepared to accept personal responsibility for actions, both positive and negative. 
</li>
<li>Treats team members with respect. Willingly responds to requests for assistance from team members. 
</li>
<li>Respects the College’s rich heritage and historical achievements by embracing important changes that advance the College’s mission while honoring the past. 
</li>
<li>Exercises discretion and forethought in the efficient utilization of organizational resources, showing respect for the organization’s generous benefactors and supporters. 
</li>
</ul>
Leadership &amp; Supervisory:&nbsp;
<ul>
<li>Tasks are guided by broad policies and procedures with general direction from the direct supervisor.</li>
<li>Employee often participates in setting objectives.</li>
<li>Supervises student workers.</li>
<li>Formulate and foster relationships with K12 partners</li>
<li>Responsible for planning courses, scheduling dates with area high schools to conduct registrations and information sessions.</li>
<li>Make decisions about expenditures/investments.</li>
</ul>
Environment &amp; Working Conditions:&nbsp;The office environment is primarily temperature-controlled, with occasional fluctuations. Travel to various work locations may involve exposure to varying environmental conditions. Offsite meetings may also occur in settings with higher noise levels.
Physical Demands&nbsp;(including requirements for travel or working nights/weekends/holidays):
<ul>
<li>Extensive travel by motor vehicle.</li>
<li>Possible evening and weekend work related to the dual enrollment program and division.</li>
<li>Standing and walking for long periods.</li>
<li>Sitting at a computer for long periods.</li>
</ul>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this job.
REQ#501541
Posting Closes: Sunday, September 28, 2025 - Pending Budget Approval

Motlow State Community College


      Coordinator of Middle College and Home School Programs
    

Job Title: Coordinator of High School Programs
Job Grade:&nbsp;215
Campus Location: Walters State Community College - Morristown Campus (Employees are assigned to a “home” location but may occasionally or regularly be required to work at other WSCC locations.)
Job Purpose:&nbsp;This position plays a key role in implementing dual enrollment and other high school programs for the college. Responsibilities include developing marketing materials, facilitating recruitment opportunities, and assisting students through the application, course selection, and registration processes. The position provides guidance to support student success, manages documentation required by both the college and high schools, assists with the Local Dual Credit program, and coordinates daily with high schools across the college’s ten-county service area.
Essential Job Functions:
<ul>
<li>Assist with scheduling dual enrollment classes, including planning, marketing, registration, fee collection, and evaluation visits with participating high schools. Collaborate with internal and external stakeholders such as principals, counselors, parents, and WSCC deans and department heads.</li>
<li>Assist with the procurement of required student documents for the application process; oversee and execute recruiting strategies; incorporate student success/mentoring activities/practices.</li>
<li>Prepare and analyze various complex reports within the division for use with strategies to move the college's dual enrollment program forward; prepare and build courses in the college data system; communicate top-level information to area stakeholders in the ten-county service area.</li>
<li>Monitor SACSCOC Substantive Change regulations pertaining to dual enrollment and other high school programs areas.&nbsp;</li>
<li>Coordinate the Dual Enrollment Program with area high schools and help develop and process dual enrollment applications for high school students; advise students, parents, and high school counselors and principals of all Faculty Feedback alerts (early alert system) to increase student success and retention.</li>
<li>Provide oversight and management for other high school programs available through the college, such as the college's local dual credit and/or other early post-secondary opportunities.&nbsp;</li>
<li>Collaborate with the Marketing Department by providing program-specific content and information for the creation of recruitment materials. Coordinate the distribution and promotion of these materials to high schools, students, and parents through targeted outreach and engagement efforts to support student recruitment and enrollment initiatives.</li>
<li>Complete registration of dual enrollment students, to include registering students in Slate and Banner, utilizing mass registration, and providing business office services by creating and disseminating individualized fee documents and ensuring receipt of payment of tuition for dual enrollment students.&nbsp;</li>
<li>Process and oversee all verification processes for all high school students in the ten-county service area with THEC/TSAC through the FAST system to ensure accuracy and timely processing.</li>
<li>May perform other duties as assigned.</li>
</ul>
Required Qualifications:
<ul>
<li>Bachelor’s degree in related field such as Education, Business, or other related fields. 
</li>
<li>1-2 years of related experience 
</li>
<li>Working knowledge of standard office equipment (PC, phone, fax, email, copier, etc.), Banner software, and Microsoft Office Suite. 
</li>
<li>Proficient communication skills for developing relationships and resolving conflicts 
</li>
</ul>
Preferred Qualifications:
<ul>
<li>Master’s degree in related field such as Education, Business, or other related fields. 
</li>
<li>3-4 years of related experience 
</li>
<li>Previous work experience with K12 school system 
</li>
</ul>
Behavioral Core Competencies:
<ul>
<li>Works effectively as team member to achieve goals and objectives. 
</li>
<li>Shares information readily with others and listens effectively, showing openness to new ideas 
</li>
<li>Treats team members with dignity and trust and shows respect for others’ race, nationality, gender, age, background, perspectives, experience and style. 
</li>
<li>Displays a high degree of personal effectiveness; pursues objectives with consistent determination. Willing and prepared to accept personal responsibility for actions, both positive and negative. 
</li>
<li>Treats team members with respect. Willingly responds to requests for assistance from team members. 
</li>
<li>Respects the College’s rich heritage and historical achievements by embracing important changes that advance the College’s mission while honoring the past. 
</li>
<li>Exercises discretion and forethought in the efficient utilization of organizational resources, showing respect for the organization’s generous benefactors and supporters. 
</li>
</ul>
Leadership &amp; Supervisory:&nbsp;
<ul>
<li>Tasks are guided by broad policies and procedures with general direction from the direct supervisor.</li>
<li>Employee often participates in setting objectives.</li>
<li>Supervises student workers.</li>
<li>Formulate and foster relationships with K12 partners</li>
<li>Responsible for planning courses, scheduling dates with area high schools to conduct registrations and information sessions.</li>
<li>Make decisions about expenditures/investments.</li>
</ul>
Environment &amp; Working Conditions:&nbsp;The office environment is primarily temperature-controlled, with occasional fluctuations. Travel to various work locations may involve exposure to varying environmental conditions. Offsite meetings may also occur in settings with higher noise levels.
Physical Demands&nbsp;(including requirements for travel or working nights/weekends/holidays):
<ul>
<li>Extensive travel by motor vehicle.</li>
<li>Possible evening and weekend work related to the dual enrollment program and division.</li>
<li>Standing and walking for long periods.</li>
<li>Sitting at a computer for long periods.</li>
</ul>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this job.
REQ#501539
Posting Closes: Sunday, September 28, 2025

998 Project Management / Professional Services Jobs