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<h3>Job Description:</h3>Fidelity’s Workplace Investing (WI) business units help employers offer successful benefit programs to improve their employees’ overall well-being. WI offers a broad range of integrated financial, health, and benefits solutions and provides innovative technology, strategic collaboration, outstanding service, and an engaging employee experience. WI is the market leader with ~30% market share serving 26K employer clients &amp; 34M employees and administrating $3.0T in assets.The NQDC &amp; New Market Offering Domain exists to focus and deliver upon the needs of our Stock Plan Services and NQDC Clients and their Participants across NQDC as well newer markets we serve such as the Private Market as well the Global market. The domain focuses on four major tenets in operating principles and design decisions:<ul><li>Delivering Customer Value: Listening and adapting to our customers’ (Sponsors and Participants) needs to deliver the best SPS and NQ experience.</li><li>Enabling Growth: Developing new capabilities to attract prospects and enable us to enter new markets</li><li>Driving Scale and Efficiency: The opportunity to bring value in our market starts with reducing unit costs.</li><li>Diversity and Inclusion: Celebrating differing voices and perspectives in our products and our people.</li></ul> As the NQDC &amp; New Market Offering Portfolio Delivery Lead, you will own the successful delivery of the NQDC &amp; New Market Offering portfolio in partnership with the delivery teams and business partners. The NQDC &amp; New Market domain is a combination of product lines within the Fidelity Stock Plan Services business, some of which are matrixed across the broader Workplace Investing business unit. This will require you as a leader to thrive in an environment of leading large complex programs in a matrixed organization with a commitment to delivering high impact. To succeed, you will blend broad product and delivery expertise with an obsession for delivering business partner and/or customer value. You will help set the Domain vision, strategy and roadmap for the portfolio priorities and drive planning and alignment across the Product Areas and respective partners. You will own oversight of project engagements across the domain and provide strategic inputs into organizational alignment and initiative definition associated with the work to ensure successful delivery. You will ensure continued alignment and prioritization in the work being delivered across Product Areas throughout the quarter and aligned to the 5-year plan and own key portfolio views and routines. As a leader, you will empower these teams, and associates to maximize value delivered through prioritization, creativity, innovation, collaboration, and decision making while also playing a supportive role in identifying structural questions that hinder success. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture. You will focus on looking at “what’s next” and formulating a strategic point of view as we develop our multi-year roadmap, while also assisting with the intake of new initiative requests and driving the most important initiatives with execution discipline. You will also lead a small team of Program/Initiative Leaders executing across the three product lines. In an agile structure, you will partner with and enable a group of Product Areas, Chapter Leaders, and COEs around strategic goals, business partner or customer experiences, products or product sets, or platforms.The Expertise You Have <ul><li>Bachelor’s Degree required; MBA preferred</li><li>15+ years of work experience</li><li>Agile Leadership Experience</li><li>Proven track record executing complex programs across multiple, cross-functional teams across various products, customer segments, and technology platforms</li><li>Experience engaging with executive and senior (C-suite) internal and external customers and partners</li><li>Fluency partnering with technology on program execution and defining and leading sophisticated products and programs within the domain and across the business</li><li>Financial services experience, with brokerage experience a plus</li></ul>The Skills You Bring <ul><li>Experienced and inspirational people leader, skilled at setting objectives and critical success metrics that align with and enable delivery of strategic priorities and measure performance against agreed upon business, technology, financial, and people results.</li><li>Evaluate and respond to capacity needs and ensure access to and the best utilization of resources through alignment of ongoing prioritization, structure of forums and planning routines that enable our portfolio discipline.</li><li>Innovative, forward-thinker who quickly understands the context, comfortable challenging the status quo and making tough decisions.</li><li>Dynamic and inspiring Agile leader with a proven record of developing a strong culture and focusing on the development of a tenured team of professionals.</li><li>Proactively collaborating with and influencing the SPSNQ Leadership Team, other Domain, Product Area and Chapter Area leaders, WI Strategy &amp; Planning, COE, and Team leaders to understand and align to the needs of customers and business partners.</li><li>Contribute strategic updates for high-priority deliverables, such as executive presentations, regulatory updates, and client communications.</li><li>Ability to create a psychologically safe culture that drives debate and encourages all levels to challenge each other for the betterment of our business and our clients.</li><li>Executive level experience leading the development of broad, complex, innovative solutions and product offerings aligned with and in support of the strategic direction of the organization</li><li>Strong communication, interpersonal and relationship building skills with which you influence and engage externally with customers and internally, across Fidelity and at all levels of the firm</li><li>Passion for developing associates and an ability to attract and retain hard-working individuals and teams, and a proven commitment to diversity and inclusion</li><li>You have strong resource and financial management competence and successfully establish and maintain alignment with budget commitments.</li></ul>The Value You Deliver <ul><li>Advancing and enabling a portfolio oversight and integration organization by having a deep SME of the NQDC &amp; New Market Offering product lines and strong execution experience to support teams in oversight of our portfolio against goals.</li><li>Proactively partnering with the SPSNQ Leadership Team, other Domain, Product Area, Chapter Area, COE, and Team leaders to:<ul><li>Understand the needs of customers and business partners</li><li>Establish objectives and critical metrics that align with and enable delivery of strategic priorities and measure performance against agreed upon business, technology, financial, and people results</li><li>Evaluate capacity needs and ensure access to and the best utilization of resources through alignment of ongoing prioritization, evolution of the domain mission and customer sentiment and feedback</li><li>Remove impediments to delivering on strategic priorities and value</li><li>Responding to the needs of our customers, and the market, industry, and regulatory changes by continuously evolving and aligning strategic priorities</li><li>Sharing relevant insights, knowledge, and developments across the Domain</li></ul></li><li>Encouraging continuous learning and development, a growth attitude and increased skill proficiency</li><li>Leading innovative growth strategies as part of Fidelity’s highest critical initiatives (e.g., Fidelity Neighborhoods), and attracting new customers, growing revenue, driving efficiency, and enhancing technology platforms</li><li>Working with chapter and product area leaders to develop technology roadmaps, to drive consistency in use of platforms and APIs to minimize duplication and manage IT costs</li></ul><h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

VP, Portfolio Delivery Lead - NQDC & New Market Offering

The Quality Assurance Coordinator is a cross-functional support role within the Compliance &amp; Quality Department, reporting to the Senior Health Information Management Supervisor. This position is responsible for ensuring the accuracy, completeness, and integrity of documentation in our electronic and paper medical records systems and providing direct support to credentialing operations. This role plays a key part in maintaining high-quality standards and supporting compliance with documentation, data access, and regulatory requirements.JOB FUNCTIONS:Health Information Management Support:· Supports daily Health Information Management (HIM) operations.· Responds to release of information requests, audits, and investigations in a timely and professional manner.· Manages and processes paper medical records stored both on- and off-site.· Coordinates with the off-site storage vendor to retrieve or manage records.EHR Oversight and Reporting:· Runs scheduled and ad hoc reports from the Electronic Health Record (EHR) system to monitor documentation completion and accuracy.· Assists staff in understanding and using report data to improve documentation.· Leads EHR error correction efforts and tracks resolution timelines.· Conducts access audits and monitors usage patterns of the EHR.Training and Collaboration:· Assists in training new and existing staff on EHR functionality and documentation expectations.· Helps develop and update training materials related to EHR and HIM procedures.· Collaborates with IT, Billing, and Program Managers to troubleshoot and resolve documentation-related issues.Credentialing Support:· Performs administrative support duties for credentialing processes.· Assists in onboarding new staff by gathering and submitting required credentialing documentation.· Serves as a liaison to the primary source verification vendor and tracks the progress of submitted credentials.· Responds to internal and external inquiries from managers, staff, and regulatory bodies regarding credentialing.Quality and Compliance Support:· Contributes to department quality improvement and compliance initiatives.· Participates in internal audits and special projects.· Supports data validation and reporting related to quality measures and compliance indicators.MINIMUM KNOWLEDGE AND SKILLS REQUIRED:· Demonstrated ability to learn and master basic concepts of medical record-keeping requirements.· Excellent communications skills, written and verbal.· Excellent customer service skills.· Able to follow directions and work independently and as a member of a team.· Concurrently handle multiple tasks and carry out multiple short- and long-term projects.· Perform detailed work accurately and take initiative to learn new tasks.· Strong analytic, critical thinking, interpersonal, and organizational skills.· Ability to maintain confidentiality and handle highly sensitive information with discretion.· Intermediate proficiency with Office 365 applications.· Occasional travel to programsEducation:· Associate degree in human service, health care administration, business administration, or related field preferred.Experience:· 1 years’ experience in a health care or human service system preferred.Aspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. &nbsp;We celebrate,&nbsp;support&nbsp;and promote diversity of thought, culture, and backgrounds. &nbsp;As an employer committed to equal opportunity, we base all employment decisions on&nbsp;each individual’s&nbsp;capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic. &nbsp;Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.&nbsp;

Aspire Health Alliance

Quality Assurance Coordinator

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: RegistrationAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines.Essential Duties and Responsibilities:<ul><li>Check-out appointments and create follow up visits or recalls.</li><li>Book, cancel and/or reschedule appointments as needed for patients walking in.</li><li>Answer Phones.</li><li>Document clear and concise telephone encounters or RX refill request and route appropriately.</li><li>Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED.</li><li>Minimum of 1 year customer service and/or administrative experience.</li><li>Excellent written and verbal communication, judgement and problem solving skills.</li><li>Bilingual fluency Spanish/English required.</li><li>Knowledge of medical terminology and experience working with electronic medical record technology a plus.</li><li>Proficient in Microsoft Office Suite.</li></ul>EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Coordinator, Patient Access

<h3>Job Description:</h3><h3>Phone Financial Consultant</h3>“Fidelity believes in, and is committed to, fair and consistent treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect.” Abby Johnson | Chairman &amp; CEO Fidelity Investments<h3>Is it time to explore new challenges in your career?</h3><h3>With your extraordinary knowledge and incomparable integrity, we know that clients invest their trust in you. Join a team that also invests in you with key product and service offerings, sophisticated technology, and an elite investment platform. Here, you will build long-term, dedicated relationships with customers by bringing them peace of mind as you guide them through wealth management and retirement planning strategies.</h3><h3>The Expertise We’re Looking For</h3><ul><li><h3>FINRA Series 7 &amp; 63 required prior to hire</h3></li><li><h3>Series 66 (63/65) and Insurance Licenses preferred or to be obtained upon hire</h3></li><li><h3>Five years financial services experience, with 3-5 years of sales experience</h3></li><li><h3>A CFP is helpful; if you don’t already have your CFP, our Tuition Reimbursement program can help you with classes to obtain it!</h3></li></ul><h3>The Purpose of Your Role</h3><h3>We work collaboratively with multiple business specialists within a phone center and across a field network, we are building the best possible customer experience to meet the clients' broad range of investment needs. We fully support you with an open architecture product platform and top resources in the financial industry, while you nurture relationships with an existing client base. Your sharp focus, motivational skills and leadership qualities are prime attributes as you provide the appropriate investment solutions to existing clients and help expand the acquisition of new customers.</h3><h3>The Skills You Bring</h3><ul><li><h3>You demonstrate a deep understanding of financial markets, and can effectively simplify complex financial concepts while building rapport and credibility with High Net Worth clientele</h3></li><li><h3>Excellent knowledge of investment products</h3></li><li><h3>Entrepreneurial spirit: experience working independently, within the infrastructure of a large organization</h3></li><li><h3>Strong technological acumen and comfort with learning how to use new tools</h3></li><li><h3>Excels in paperless work environment by leveraging technology</h3></li><li><h3>Ability to thoughtfully introduce your clients to different investment strategies and bring together additional client assets while engaging in positive, client-centered discussions by using guidance tools and presenting target solutions that motivate customers to take action</h3></li><li><h3>Extraordinary listening and communication skills, confident public speaking, and group dynamics</h3></li><li><h3>Collaborating with multiple business partners allows you to craft an unsurpassed customer experience and meet the client’s broad range of investment needs</h3></li></ul><h3>Our Investments in You</h3><h3>We believe that a holistic approach to life is important. Our <a href="https://go.fidelity.com/ggbzd" target="_blank">benefit programs</a> are designed to help you and your loved ones strike the perfect balance. Sound too good to be true? See for yourself and learn more about our benefits offerings:</h3><ul><li><h3>Click to hear from a few of our associates about the outstanding benefits Fidelity offers: <a href="https://www.bing.com/videos/search?q=Fidelity+Investments+YouTube&amp;&amp;view=detail&amp;mid=E5CC2F036E6425D7933FE5CC2F036E6425D7933F&amp;&amp;FORM=VRDGAR&amp;ru=%2Fvideos%2Fsearch%3Fq%3DFidelity%2BInvestments%2BYouTube%26FORM%3DVRIBQP" target="_blank">Benefits at Fidelity Investments</a></h3></li></ul><h3>The Value You Deliver</h3><ul><li><h3>No longer spending time on cold calls and sourcing new clients, you can make an impact in the lives of your clients through deepening relationships and complex financial planning</h3></li><li><h3>Your integrity, insights, communication skills and meticulous planning will allow you to deliver the very best service and help customers to reach their retirement goals</h3></li><li><h3>Educating customers on the technology and channels available to them to better monitor, maintain, and handle their investments</h3></li><li><h3>You are developing existing relationships to retain and increase total assets and profitability</h3></li></ul><h3>How Your Work Impacts the Organization</h3><h3>As the lead for the client management team, you will offer mentorship and personalized financial planning to customers over the phone and help to extend the reach of Fidelity’s brand. Fidelity has an open architecture, allowing you to provide comprehensive and complex investment solutions. At Fidelity, you’ll have the support of a well-rounded team of professionals, full access to some of the best resources and tools in the industry, and a top compensation package with extraordinary benefits.</h3><h3>While you build relationships here, you will also be building your career!</h3><h3>We believe in being #DifferentTogether. Fidelity’s nine affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences who come together to create a positive and inclusive workplace for all employees.</h3><h3>We continuously strive for a diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.</h3><h3>Certifications:</h3>Certified Financial Planner ® / CFP-® - Issuing Authority, Series 07 - FINRA, Series 63 - FINRA, Series 66 - FINRA<h3>Category:</h3>SalesFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Financial Consultant - Smithfield, RI

<h3>Job Description:</h3>The Role As Engagement Lead – Fidelity Human Capital, you lead the day-to-day management of human capital consulting projects across Fidelity’s Business units. Our projects aim to solve Fidelity’s most critical human capital focused business issues, and your role is highly valued by Fidelity business leaders to drive critical thinking forward. The project management and business partner relationship support that you provide to the team and our internal clients helps craft the future of Fidelity’s businesses. Your role is to help scope the project, lead and manage workstreams, develop your team, and partner with senior Fidelity business leaders to drive successful outcomes. The Team Fidelity Consulting (“FC”) consists of ~100 top talent strategy and human capital consultants who with leadership across the Fidelity to shape Fidelity’s future by way of critical thinking and independent insights​. Fidelity Consulting addresses strategic challenges and opportunities with thoughtful, rigorous, and provocative points of view by attracting diverse top talent and developing them into Fidelity’s future leaders. We deliver value in a variety of ways, from leading projects focused on growth and innovation, to human capital consulting to leading enterprise-wide initiatives. As a part of the FC team, you will gain exposure to a wide variety of strategic business challenges – preparing you for increasing leadership roles and advancing your career. The Expertise and Skills you Bring <ul><li>You must demonstrate practical subject matter expertise in Human Resources with direct experience in the financial services industry (e.g., workplace, brokerage, wealth management, investments). </li></ul><ul><li>You have 7-10 years of work experience. </li></ul><ul><li>The position requires consulting experience with multiple years in the project manager role and experience counseling clients/partners, preferably with a top tier consulting firm. </li></ul><ul><li>You must have outstanding analytical, communication, conceptual thinking, project management and problem-solving capabilities. </li></ul><ul><li>You have both the flexibility and the skill to lead and contribute to teams. </li></ul><ul><li>Experience with project and team management, specifically including organization strategy and design, role design, workforce planning, resource optimization </li></ul><ul><li>Ability to synthesize analysis and research into strategic insights and practical recommendations, including organization diagnostic and design, resource optimization, financial impact analysis, operational analysis and primary/secondary research </li></ul><ul><li>Capable of influencing middle to senior management through both personal interactions as well as the creation and delivery of presentations </li></ul><ul><li>Ability to assess risk and operationalize findings - turning research into actions </li></ul><ul><li>Proficient in quantifying challenges and requirements related to execution </li></ul><ul><li>Driver of decisions in complex environments with multiple partners </li></ul><ul><li>Skilled in building relationships with peers and executives in a variety of capacities </li></ul><ul><li>A desire to develop and mentor people </li></ul>Note: Fidelity is not providing immigration sponsorship for this position<h3>Certifications:</h3><h3>Category:</h3>ConsultingFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Engagement Lead - Human Capital

<h3>Job Description:</h3>Team Leader, Client Services“Fidelity believes in, and is committed to, fair and consistent treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect.” Abby Johnson | Chairman &amp; CEO Fidelity InvestmentsIs it time to explore new challenges in your career?With a focus on employee development and collaboration, as a Team Leader in our Regional Center, you'll have the resources at your disposal to succeed on each count.The Expertise We’re Looking For<ul><li>Proven Leadership Experience</li><li>Previous Management or Leadership Experience in financial services is a plus</li><li>Series 7, 63, 9/10 licenses preferred or able to obtain within 120 days</li></ul>The Purpose of Your RoleThe Team Leader is a key member of the Regional Center Client Services group providing leadership to a team of licensed associates. Their primary responsibility is to lead, coach, and develop the team to drive exceptional customer experiences and build lifetime relationships with our customers.The Skills You Bring<ul><li>Your outstanding mentoring and leadership skills, and ability to empower associates to grow and develop</li><li>Your ability to balance leadership and supervisory responsibilities</li><li>Your ability to partner with peers locally and nationally to maintain a culture of collaboration, success and reward</li><li>Your experience with regulatory and compliance practices and rules</li><li>Your relationship expertise, leading with empathy and enhancing team cohesion</li></ul>The Support You ReceiveWe want to ensure your success as you take on this new leadership role and have everything you need beginning day one. New leaders will go through an onboarding program focused on giving leaders the skills needed prior to leading their team and will also receive continued development throughout their leadership career.Our Investments in YouWe believe it is important to approach life holistically. Our <a href="https://go.fidelity.com/ggbzd" target="_blank">benefit programs</a> are designed to assist you and your loved ones strike the perfect balance. Sound too good to be true? See for yourself and learn more about our benefits offerings:<ul><li>We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements</li><li>Click to hear from a few of our associates about the outstanding benefits Fidelity offers: <a href="https://www.bing.com/videos/search?q=Fidelity+Investments+YouTube&amp;&amp;view=detail&amp;mid=E5CC2F036E6425D7933FE5CC2F036E6425D7933F&amp;&amp;FORM=VRDGAR&amp;ru=%2Fvideos%2Fsearch%3Fq%3DFidelity%2BInvestments%2BYouTube%26FORM%3DVRIBQP" target="_blank">Benefits at Fidelity Investments</a></li></ul>The Value You Deliver<ul><li>Coaching and developing a team of associates to deliver an outstanding experience to our clients</li><li>Enabling your team to drive outstanding client service interactions/ results</li><li>Helping associates realize their own personal definitions of success</li><li>Ability to inspire associates to deliver their best</li><li>Partnering with associates to build personalized plans that support their development towards career goals</li><li>Protecting the Fidelity brand through active supervision of associate interactions and transactions</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li></ul>We believe in being #Different TogetherFidelity’s nine affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences such as military service, women’s leadership or environmental sustainability, who come together to create a positive, inclusive workplace for all employees.We continuously strive for a diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.Learn More: <a href="https://jobs.fidelity.com/dynamic-working/" target="_blank">Dynamic Working</a>#PIRCLeader<h3>Certifications:</h3>Series 07 - FINRA, Series 09 - FINRA, Series 10 - FINRA, Series 63 - FINRA<h3>Category:</h3>Customer ServiceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Team Leader Client Services

<h3>Job Description:</h3>UXD Wealth Chapter Leader: Cash SolutionsThe RoleAs Director, User Experience Chapter Lead you’ll lead a team of UX designers supporting Cash Solutions team. You are passionate about our mission to reimagine how everyday Americans save and spend their money. As a Chapter Leader, you are dedicated to helping the team grow and develop in their knowledge area and ensure alignment on the 'how' of the work they perform. You are committed to developing your own expertise and knowledge to bring the latest thinking to your role to empower others with that knowledge.Some Key Responsibilities<ul><li>Partner with product and business leads to identify and develop strategic design opportunities to drive outcomes.</li><li>Ensuring experience decisions drive measurable business outcomes.</li><li>Support the team in delivering value to the business and UXD team</li><li>Coordinating and providing leadership for work across a team of designers.</li><li>Aligning work of individual teams to broader customer journeys.</li><li>Advocating for Systems Thinking and Human Centered Design.</li></ul>The Expertise and Skills You Bring<ul><li>3+ years of experience managing a team of designers, with a focus on growth and development </li><li>10+ years of UX design experience, including skills in leading and coordinating the effort of a team of designers</li><li>Experience identifying and acquiring talent needs, and resource planning across organizations; collaborating with senior level leaders toward successful business outcomes</li><li>Record of success leading UX for product design MVP launches and continuing iterations</li><li>Unwavering curiosity to ask why and dig deeper to understand the root causes of any ambiguous customer problem</li><li>A strong presenter and communicator that can help craft a measurable product vision that gets results and connects opportunities to collaborate across business partners</li><li>Familiarity with the value of design systems, understand reuse and scale, and know when to contribute to make them better; Leading the team through adoption of Fidelity Design System</li><li>You have a solid set of product, visual, interaction, and service design skills, and can communicate the bigger picture through systems thinking, design visioning and journey mapping</li><li>You may not consider yourself a data scientist or a researcher, but you don’t shy away from understanding data and customer feedback to better inform your direction and coach the team through the value they are contributing to the firm</li><li>Intellectual humility that allows you to see beyond cognitive biases and take in multiple perspectives</li><li>You have foundation of technical development (software engineering) and architecture of digital products (native and web)</li></ul>Nice to have: Experience with Financial Services and Banking ProductsNote: Fidelity is not providing immigration sponsorship for this positionYou understand at the core of a strong team is trust, adaptability and resilience.You have a powerful impulse to improve existing designs, invent new experiences, and perform better than our competition The TeamThis role supports Fidelity Wealth, a group that helps a wide array of customers with services like brokerage, financial planning, and wealth management. This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

UX Design Manager --  Wealth Chapter Leader: Cash Solutions

<h3>Job Description:</h3>Director, Asset Management Compliance Center of Excellence, Alternative InvestmentsAsset Management Compliance (AMC) works closely with Fidelity’s investment teams across all asset classes to ensure compliance with global regulations, investor requirements, and corporate policies in the interest of promoting customer trust and confidence in Fidelity. AMC is committed to driving Fidelity forward through business partnership and stewardship, platform modernization, and talent development. AMC associates are passionate about delivering sound guidance and creative solutions in a timely and adaptable manner to support Asset Management in delivering the best customer experience in the financial services industry.The RoleAs a Director in the AMC Initiatives Management Center of Excellence, Alternative Investments you will assess the impacts of new complex products, investment capabilities, and regulatory changes to the AMC operating model. You will build and lead implementation plans that ensure readiness across all functional areas within AMC while representing AMC with product and regulatory facing business partners across Fidelity. The Center of Excellence Director will design, build, and maintain robust product and regulatory intake, implementation, and metrics reporting tools to drive and support collaboration, readiness, and transparency.In this role, you will lead a variety of initiatives with a focus on alternative products. You will build and maintain strong working relationships with Fidelity senior management and initiative stakeholders, providing timely awareness of key risks, issues, and results across AMC and with key Asset Management leaders and business partners. The Expertise You Have<ul><li>Bachelor’s degree or equivalent</li><li>At least ten years financial services experience with a preference for a background in compliance, legal, investment support and/or regulatory experience.</li><li>At least three years in a role that focuses on alternative investment strategies, including private credit, long/short equity and credit, arbitrage, etc.</li><li>Working experience in non-traditional investment vehicles such as closed-end funds, REITs, private funds, etc.</li><li>Strong understanding of asset management laws and regulations, including investment companies, investment adviser businesses, and commodities rules as well as knowledge of industry practices relating to alternative investments.</li><li>Experience and technical expertise with practices that pertain to the asset management industry, including investment processes, derivatives and other instrument types, disclosure practices, trading and allocation issues, fund treasury and accounting matters, transfer agent, distribution, and custodial practices.</li><li>An understanding of global compliance programs, including compliance policies and procedures, control frameworks, and risk assessments, with an approach to evaluate and recommend improvements.</li></ul>The Skills Your Bring<ul><li>Outstanding organizational skills, including leading project teams while also contributing individual work.</li><li>Excellent communication, presentation, and relationship management skills</li><li>Ability to connect with senior leaders and decision makers and influence desired outcomes</li><li>Excellent interpersonal skills and the ability to work collaboratively across functions.</li><li>Strong analytic skills, resourcefulness, problem-solving abilities, and attention to detail</li><li>Proven ability to swiftly comprehend complex issues and regulatory requirements and provide clear and concise explanations in written and verbal communications.</li><li>Outstanding people and leadership skills</li></ul>The base salary range for this position is $100,000-$169,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Compliance

Director, Asset Management Compliance

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: RegistrationAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines. Dept: ED Hours: Saturday &amp; Sunday 4pm-12amEssential Duties and Responsibilities:<ul><li>Check-out appointments and create follow up visits or recalls.</li><li>Book, cancel and/or reschedule appointments as needed for patients walking in.</li><li>Answer Phones.</li><li>Document clear and concise telephone encounters or RX refill request and route appropriately.</li><li>Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED.</li><li>Minimum of 1 year customer service and/or administrative experience.</li><li>Excellent written and verbal communication, judgement and problem solving skills.</li><li>Bilingual fluency Spanish/English required.</li><li>Knowledge of medical terminology and experience working with electronic medical record technology a plus.</li><li>Proficient in Microsoft Office Suite.</li></ul>Pay Range$19.55 up to $29.33 based on experienceEEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

<h3>Job Description:</h3>The GroupFidelity Digital Asset Management [FDAM] is building an investment platform offering digital asset products and services designed to meet the growing needs of Fidelity’s retail customers and intermediary and institutional clients. The Investment Implementation team is a collaborative group proficient in off-chain and on-chain market structure, trading, liquidity venues, reconciliation and risk management. The team will work closely with Research, Investment Operations, Data Science and Risk across topics such as portfolio construction, rebalancing, collateral management, technology infrastructure and automating processes.The RoleThe Digital Assets Trader will be an integral member of the FDAM team to manage investment strategies, develop the operating platform and communicate on market trends. The trading team is responsible for executing and maintaining the exposures necessary to express investment views, markets research, and development of quantitative trading strategies involving derivatives. This role will require an individual to assist in the day-to-day for current products while building the operating platform and research to facilitate new capabilities.The Value You Deliver<ul><li>Deep market structure knowledge across crypto spot and derivatives, and off-chain vs on-chain execution (CLOB, AMMs, mempools).</li><li>Manage the daily execution of digital asset funds and separate accounts.</li><li>Collaborate with research and technology on development and implementation of long-only, risk-managed and market neutral strategies, including operational and risk systems to support the activity.</li><li>Understand the downstream process of the trading desk (i.e. accounting, settlement, reconciliation) and communicate with the operations teams supporting those processes clearly and effectively to resolve daily issues.</li><li>Understand the legal and compliance issues that surround our trading process and the products that we trade. Have a clear grasp on how compliance matters affect trading and understand the escalation process.</li></ul>The Education &amp; Experience You Bring<ul><li>Minimum of 7 years of relevant professional experience in trading or quantitative investment functions. Direct experience trading on-chain, and interacting with smart contracts, preferred.</li><li>Strong technical aptitude with demonstrated experience and knowledge of programming languages (Python, MATLAB, R) and SQL</li><li>Experience with implementation of model-based investing strategies.</li><li>Advanced degree in Engineering, Statistics, Operations Research, or a closely related field is preferred.</li></ul>The Skills You Bring<ul><li>Ability to manage through day-to-day rigors of an operationally critical environment; obsessive attention to detail</li><li>Collaborate across teams whose skill sets span operations, research, and risk management to systematize our approach to trading and risk management</li><li>Communicate performance, risk, positioning, and rebalance metrics to ensure alignment with the Research team’s model portfolio</li><li>Build data-based tools and workflows to further systematize our approach to trading and risk management</li><li>Contribute to product development to improve client outcomes; high level of intellectual curiosity</li></ul>The base salary range for this position is $100,000 - $165,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3><h3>Category:</h3>Investment Professionals

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