field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the TeamThe&nbsp;Enterprise Design &amp; Research Team&nbsp;is a global team of highly talented multi-disciplinary designers, researchers, writers, and operations managers. We are embedded within the Enterprise Technology Services organization and work in close partnership with our digital product management organization.We lead design efforts from concept through to production for the largest servicing channels for American Express, across web, mobile and push, and offer a vibrant and collaborative work environment where partnership and innovation thrive.Our Design Operations colleagues play a critical role in building the best colleague experience for Design, so that they can play a critical role in building the world’s best user experience. We equip teams with the people, processes, tools, systems, methodologies, and partnerships needed to consistently deliver exceptional design at scale.About the RoleThis role is pivotal in scaling our design practice, optimizing cross-functional collaboration, and enabling our designers to do their best work in a fast-paced, high-impact environment. As a&nbsp;Senior Design Operations Manager you report directly to Director, Design Operations and provide strategic support to ensure designers work collaboratively and deliver against quality standards during the different phases of design and product development. As the operational backbone of the design org, you’ll partner closely with design, product, engineering, and business leaders to drive clarity, efficiency, and alignment across critical Card Product initiatives that shape the future of Core Membership Experience Design.What You’ll Do<ul><li>Builds new strategic partnerships and cultivates existing partnerships with stakeholder and/or third parties</li></ul><ul><li>Establishes and nurtures cross-functional relationships to capture insights, align on business needs and deliver value, ultimately ensuring success across projects and programs</li><li>Leads the management of complex or high-profile projects and programs with diverse stakeholders and/or third parties</li><li>Applies expertise to routinely inform leadership/peer decision making and operational priority</li><li>Tracks key deliverables for each delivery cycle and ensures larger products and design roadmaps are aligned and on time</li><li>Makes informed recommendations that shape organizational strategy, programs, measurement, ways of working, and partnerships</li><li>Elevates our practices by defining and implementing scalable frameworks and metrics that support and inform business goals</li><li>Evolves tools and training methods to enable adoption of processes and adherence to standard methodologies across the team</li><li>Establishes and monitors necessary feedback channels to regularly identify opportunities, pain points, and gaps</li><li>Leads/Mentors/Coaches junior members of the [Design/Research] operations team</li></ul>What You’ll Bring<ul><li>You have 5+ years of experience in design operations, digital program management, or related roles—preferably in enterprise or agency environments.</li><li>You are an experienced facilitator of collaboration among partners and teams leveraging design thinking and workshop methodologies</li><li>You are experienced managing multiple projects and complex initiatives involving cross-functional teams</li><li>You have worked with and helped mature design, product, or engineering organizations, or partnered directly with design, product, or engineering in such an organization</li><li>You have defined and scaled new processes that have measurable impact to team health and maturity</li><li>You have strong written and verbal communication and are able to document and share processes and activities in an engaging and contextual way</li><li>You have matured your skillsets and help others learn how to develop theirs</li><li>You are proficient in using tools such as Airtable, Jira, Confluence, Slack, Mural, and Figma</li></ul>Why Join UsYou’ll be joining a mission-driven team that’s shaping the future of enterprise experiences. We value curiosity, collaboration, and craft—and we’re building a culture where design is a strategic advantage.You’ll be joining a mission-driven team that’s shaping the future of enterprise experiences. We value curiosity, collaboration, and craft—and we’re building a culture where design is a strategic advantage.Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Senior Design Operations Manager - Digital Program Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.We are seeking a talented and passionate Product Director to lead our Hospitality Product team and lead the Resy OS suite of products that serve our restaurant partners. The product suite, comprised of a native iOS app and web dashboard, includes a wide range of features and functionality that keep us competitive with other table management software providers and support our partners in running their day-to-day operations. With Resy OS, restaurant operators can set up user permissions and service settings, manage reservations and tables, track guests, and view real-time data to help them deliver the best hospitality to diners.The Director of Hospitality Product leads a team of three Product Managers and drives a cohesive product strategy across multiple squads and roadmaps. In this role, you will partner closely with two fellow Directors of Hospitality Product, as well as Engineering and Design leadership, to translate business requirements into actionable plans, identify dependencies, and align priorities to deliver meaningful outcomes that move the business forward. You will bring together the individual workstreams of your Product Managers to define what success looks like, set clear priorities, and guide day to day execution in support of broader company objectives. This position reports directly to Resy’s VP of Product Management.Key responsibilities for this role include:<ul><li>Developing and refining the Hospitality B2B strategic approach and prioritization framework alongside the Product, Engineering and Business teams</li><li>Being the source of truth for our Hospitality Product audience, prioritization process and product experience</li><li>Establishing and maintaining standards for product quality, and ensuring that issues are escalated and resolved in a timely manner</li><li>Managing all Product Management team members on the Hospitality Product team</li><li>Partnering with members of the Product Leadership team to define success metrics and goals tied to your team’s performance and growth</li><li>Monitoring and escalating capacity issues and blockers that could prevent the team from achieving their objectives or meeting timelines</li><li>Supporting the integration strategy with American Express’ recent acquisitions of Tock and Rooam</li><li>Serving as a key counterpart to Operational Excellence stakeholders to ensure all product enhancements are meeting compliance and privacy standards</li><li>Creating connective tissue and highlighting gaps between different strategies and projects across the team</li><li>Refining the process and working model for the Hospitality Product Management team to support end-to-end delivery across the software development lifecycle</li><li>This role is ideal for someone with a passion for B2B or marketplace products and a strong interest in people leadership. It is highly collaborative and strategic, requiring close partnership with Product, Engineering, and Business teams, as well as stakeholders across the Resy and Amex ecosystem. You’ll join a dynamic Product team that values iteration, collaboration, and data-driven thinking, all in pursuit of our mission to connect the best diners with the world’s best restaurants and deliver exceptional hospitality.</li><li>This posting is for a hybrid role based out of the New York, NY or Chicago, IL offices.</li></ul>WHO YOU ARE?<ul><li>7+ years in a Product role</li><li>Analytical and methodical thinker with the ability to leverage qualitative and quantitative data to inform the roadmap, converting it into concrete product requirements</li><li>Passionate about technology, product, user insights and data</li><li>Strong time management and organizational skills and attention to detail</li><li>Grasp of technical concepts and comfort working closely with engineers and product managers</li><li>Grasp of user experience and user research concepts and comfort working closely with designers and UX researchers</li><li>Collaborative and inclusive approach that values diverse perspectives and helps uncover and address questions and assumptions</li><li>Team player with strong communication skills who evangelizes product knowledge and thinking across the team and broader business</li><li>A self-starter who thrives in a fast-paced environment</li><li>Able to navigate ambiguity and manage high degrees of change</li><li>Creative problem solver who appreciates thinking in the “white space” and designing complex, new-to-market solutions</li><li>Takes an ethical approach to product strategy and understands how to assess and navigate risk</li><li>Proven track record of mentoring Product Managers and desire to nurture and upskill talent</li><li>Shares our love of restaurants and dining out, and wants to play a role in helping the dining industry continue to thrive also a plus</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Director - Hospitality Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Function Description:&nbsp;The American Express Enterprise Digital Member Experiences teams centralize web, mobile and push digital product management activities to support our businesses across the enterprise. The focus of this collaborative team is to drive growth via digital user experiences, marketing, strategy, and analytics. The team specializes in using data around digital product usage to drive improvements in the customer experience to deliver higher satisfaction and business value.&nbsp;We are seeking a motivated, strategic Product Analyst who is ready to put the customer first and demonstrate mastery of end-to-end customer journeys and how to design experiences and products that people love and that also deliver clear business outcomes.&nbsp;&nbsp;As part of the Global Comms Servicing Delivery team within Digital Servicing, this person will collaborate across business stakeholders to identify the roadmap for servicing capability for a particular business unit. The person in this role is expected to maintain &amp; groom the backlog with the help of business stakeholders. The Product Analyst has to act as a link between stakeholders, and Teams (like scrum, Kanban, testing) to support the business.&nbsp;Core Responsibilities:<ul><li>Manage projects to meet Line of business/Enterprise priorities while adhering to the Lean Portfolio Management model</li><li>Partner with stakeholders to understand the business requirements and timeline</li><li>Maintain Product roadmap/backlog</li><li>Identify/raise risks, challenges and opportunities</li><li>Enable cross-functional collaboration with relevant teams within the product scope&nbsp;</li><li>Collect and document product requirements as features &amp; user stories</li><li>Manage scope of work and participate in all stages of SDLC</li></ul>Minimum Qualifications:<ul><li>3-4 years of experience in Product Management and/or Product Development</li><li>Highly motivated and passionate for creating best-in-class products and customer experiences&nbsp;&nbsp;</li><li>A proven ability to define clear customer needs and features and gain buy-in and confidence at multiple levels of the organization&nbsp;&nbsp;</li><li>Experience delivering new experiences and business metrics with a customer-first mindset&nbsp;&nbsp;</li><li>Experience working with Engineering and process teams&nbsp;</li><li>Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive decision making, collaboration and alignment&nbsp;</li><li>Ability to build strong relationships with key business partners and stakeholders and take a proactive approach to collaboration&nbsp;</li></ul>Preferred Qualifications:<ul><li>Agile SAFe experience</li><li>Experience with Servicing or Digital Experiences</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Associate, Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the global leader in providing payments solutions for Small, Medium and Large businesses. The mission of the Business Checking team within GCS is to create checking products &amp; features that are the best choice for our business customers. We achieve this by being customer and competitor obsessed, delivering market leading value, and creating great experiences for our customers. This Senior Product Manager of Banking/Payments will help drive the roadmap for money movement through customer research, identifying customer need, data, competitive analysis, and customer feedback.Key Responsibilities:<ul><li>Define, communicate and execute on the strategy &amp; roadmap of money movement features and products to support Business Checking product goals</li><li>Define the customer experience and create a compelling value proposition for money movement to drive loyalty and engagement</li><li>Define customer needs, metrics, controls &amp; monitoring, key risk indicators and key performance indicators to track the success of the features launched</li><li>Partner with Design, Product Development, &amp; Engineering teams to drive the evolution of the payment &amp; banking capabilities to address small and mid-sized business needs</li><li>Partner with regulatory teams to ensure adherence to product controls &amp; monitoring</li><li>Collaborate with key stakeholders and cross-functional partners across the organization including Product Development, Technology, Financial Partners, Marketing, Risk, Operations, Compliance, Legal, Finance and other regulatory partners to deliver the product to market</li><li>Occasional domestic travel</li></ul>Minimum Qualifications:<ul><li>Relevant product management experience in a fintech or consumer/small business/commercial bank, preferably managing payment and transfers features (incl. but not limited to ACH, Wires, Bill Pay, Checks, as applicable)</li><li>Experience executing strategies to maximize user engagement and acting as a liaison between business and tech teams to define, prioritize, and deliver projects</li><li>Strategic thought leadership and strong critical thinking and analytical skills</li><li>Ability to provide insight and accurate judgment in addressing and resolving complex business issues and project issues that lead to escalation</li><li>Excellent project management, organization, and prioritization skills and a proven ability to manage cross-functional, large/complex initiatives</li><li>Bachelor's or Master's degree or equivalent work experience in product</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Sr Manager - Payments/Banking Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About The Director, Stress Test Data Strategy &amp; Platform ManagementThe Director of the Stress Test Data Strategy &amp; Platform Management will lead the development of the data roadmap for use in CCAR and will be responsible for defining and owning the strategy for managing all CCAR delivery platforms (TM1 and AiDA), while driving strategic insights and innovation by leveraging Generative AI for use across the team and driving a strong governance and control culture. Along with the other VP leads, Director will evaluate ongoing methodologies, assess results, and drive ongoing enhancements through data, technology, people and Gen AI, ensuring robust tech capabilities and system resilience.This role is a critical member of the CFR Finance &amp; AXP Stress Testing organizations and will work with key stakeholders to deliver stress testing results in regulatory and management forecasting exercises. This role not only ensures the resilience and reliability of our systems but also plays a crucial part in strategic decision-making. The Director will be adept at leveraging data to drive insights and strategies, positioning themselves as a key data strategist for the team. Additionally, the Director will be at the forefront of promoting the use of Generative AI (Gen AI) within the team, fostering innovation and enhancing our capabilities.How will you make an impact in this role?·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide strategic and innovative thought leadership with an ability to develop multi-year tech roadmaps for CCAR delivery·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner with stakeholders across Finance, Risk, Treasury, Tech Finance and the TM1 Development team to understand CCAR user needs, design and document functional requirements and deliver prioritized capabilities and features·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead and inspire an engaged team that will provide strategic and product development support·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive efficiency and innovation through Gen AI·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and present findings and transformation work to senior leaders&nbsp; &nbsp; &nbsp; Minimum Qualifications:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven experience in leading the development of data roadmaps and ensuring robust tech capabilities.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in leveraging AI technologies to drive innovation and enhance organizational capabilities.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A track record of ensuring system resilience and reliability; TM1 infrastructure knowledge a plus.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to provide thought leadership and creativity in solving challenging platform delivery issues·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong organizational and project management skills to effectively manage multiple priorities and drive results.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong relationship and collaboration skills while able to challenge the status quo·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of financial planning, P&amp;L modeling, reporting processes and CCAR a plus·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with Big Data platforms and advanced analytics a plus·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in risk and control management, including identifying, assessing, and mitigating risks.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BS. in Finance, Mathematics, Computer Science&nbsp; &nbsp; &nbsp; Preferred Qualifications:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Leadership – Act &amp; lead with courage, build relationships, influence change.&nbsp; Do you drive results?·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strategic &amp; Analytical – Ability to be a thought partner to help maximize the team’s goals.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication skills to deliver results and drive engagement with Senior Leaders and key stakeholders·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Agile Mindset – Positive, can-do attitude, adaptable to change, and highly motivated self-starter·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organized Approach – Ability to manage multiple tasks and projects simultaneously, with great follow-up and attention to detail, and work well in a fast paced and dynamic environment·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MS. in Finance, Mathematics, Computer ScienceSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director - Stress Test Data Strategy & Platform Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.<h4>How will you make an impact in this role?</h4>Reporting to Director – Resolution Planning Risk Oversight, the Manager – Resolution Planning Risk Oversight will manage and support the independent second-line oversight program for Recovery and Resolution Planning and will be responsible for developing and coordinating independent oversight of RRP across American Express and American Express National Bank (AENB). The Manager will work closely with across Treasury and GRC to teams ensure a high-quality delivery of Resolution Plan and Recovery Plan submissions with well-documented independent review and challenge.&nbsp; This is a wonderful opportunity for someone to learn American Express from a comprehensive perspective while contributing to a key regulatory requirement.Responsibilities:<ul><li>Help develop and manage the RRP oversight program for GRC and drive consistent execution across multiple risk functions.</li><li>Be the 2nd&nbsp;line of defense point-of-contact for the RRP program by managing communications with Treasury and coordinating effective challenge requirements and deliverables with risk leaders in GRC.</li><li>Ensure achievement of project objectives on time and in alignment with regulatory requirements.</li><li>Monitor and report project progress, including identification and escalation of off-track items, implications to interdependencies, other workstreams and overall project timelines.</li></ul><h4>The successful candidate will be able to and/or have:</h4><ul><li>Facility with analyzing balance sheets of large financial institutions.</li><li>Excellent communication, collaboration and writing skills. Able to coordinate and collaborate with stakeholders across Treasury and risk. &nbsp;&nbsp;</li><li>Rigorous analytical skills and meticulous attention to detail.</li><li>Self-starter, with the ability to manage and anticipate emerging problems.</li><li>Ability to work in an ambiguous environment.</li></ul><h4>Minimum Qualifications:</h4><ul><li>Undergraduate degree in Finance, Statistics, Accounting, Actuarial Science, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, or a related field.</li><li>2+ years of experience in risk management, Finance, Controllership, project management, regulatory or resolution and recovery planning;</li><li>2+ years of experience with project management while managing multiple priorities</li></ul><h4>Preferred Qualifications:</h4><ul><li>Prior experience in preparing materials for senior leadership.</li><li>Prior experience in capital management, liquidity risk, resiliency risk, or business and strategic risk.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Job Summary:IAG is a global function with over 350 team members across nine countries within American Express. We are committed to growing our audit staff as we continue to expand and enhance the Internal Audit Group. Our professionals come from diverse backgrounds including internal controls, regulatory compliance, financial accounting, operational risk, technology, and data analytics. Most IAG team members hold at least one professional certification.Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality and standards, regulatory relations, reporting, training and professional development, and key internal capabilities and technologies.Key Responsibilities<ul><li>Lead the development and execution of the annual audit strategyfor Enterprise Risk Management (ERM), including audit coverage of the Company’s risk governance, enterprise-level risk frameworks, risk appetite, and second-line risk oversight functions in accordance with regulatory expectations and industry peer practices.</li><li>Lead the Internal Audit coverage strategy for the core functions of the Company’s U.S. Banking legal entity, ensuring comprehensive, risk-based assessment of governance, risk management, and control frameworks that support banking operations, regulatory reporting, and compliance with applicable prudential standards, including the OCC’s Heightened Standards.</li><li>Drive integrated audit coverage of the Risk Management function, including alignment with risk categories such as Credit Risk, Operational Risk, Model Risk, Technology Risk, and Strategic Risk, in coordination with audit teams responsible for first-line processes and support areas.</li><li>Oversee global audits of risk governance and oversight practices, including adherence to the Company’s Enterprise Risk Management Framework, Board Risk Committee mandates, and regulatory expectations for risk aggregation, escalation, and risk appetite reporting.</li><li>Own and execute the Risk Category Owner role for Enterprise Risk Management and Risk Governance, contributing to the CAE’s annual letter to the Board and regulatory discussions.</li><li>Provide strategic leadership during the planning, execution, and reporting phases of all audit engagements in the ERM portfolio, including special reviews and emerging risk topics</li><li>Manage a team of audit professionals and co-sourced resources to deliver high-quality, timely, and risk-focused assurance aligned with professional standards and regulatory expectations.</li><li>Serve as a key liaison to senior leaders in Risk and Compliance, including the Chief Risk Officer, Operational Risk and Compliance leadership, and risk governance councils.</li><li>Foster collaboration across audit domains (e.g., Finance, Treasury, Technology, Compliance) to ensure risk-based coverage and sharing of insights across interconnected processes.</li><li>Advance the use of audit analytics and data-driven testing for ERM audits, including risk appetite metrics, RCSA data, issue management trends, and KRI dashboards.</li><li>Monitor regulatory developments and industry best practices to ensure audit coverage remains responsive to evolving risk management expectations (e.g., OCC Heightened Standards, SR 21-3, Basel principles for risk governance).</li><li>Contribute to the continuous improvement of the audit function through thought leadership, methodology enhancements, and engagement in cross-functional initiatives.</li></ul>Required Qualifications<ul><li>12+ years of experience in internal audit, risk management, or controls, preferably in financial services</li><li>Subject Matter Expert Risk in Risk Governance Framework and related expectations per OCC Heightened Standards for large financial institutions (i.e., G-SIB, Category III/II bank)</li><li>Knowledge of the following banking regulations: Regulation W - Transactions with Affiliates, Regulation O - Insider Lending, Regulation L - Management Interlocks, and Regulation BB - Community Reinvestment Act</li><li>Complete understanding of critical Enterprise Risk Management lifecycle activities</li><li>Ability to&nbsp;clearly articulate risks to senior management stakeholders and regulators</li><li>Familiarity with OCC Handbooks and Bulletins, e.g., Appendix D to Part 30—OCC Guidelines Establishing Heightened Standards for Certain Large Insured National Banks</li><li>Coach, teach, mentor, and develop less experienced colleagues in geographically diverse locations across all aspects of their role, the audit lifecycle, audit methodology and best practices</li><li>Strong written and verbal communication skills that deliver high quality, actionable and value-added feedback to management on potential control issues and potential solutions to close gaps&nbsp;</li><li>Proven ability to lead and manage several&nbsp;competing priorities&nbsp;and collaborate to provide quality reviews across deliverables and audit teams</li><li>Ability to quickly resolve complex risk issues</li><li>Ability to adapt to evolving risk landscapes</li><li>Proven ability to analyze data, identify trends, evaluate risk scenarios effectively and make recommendations</li><li>Experience in the application of audit methodology and professional auditing standards, including end-to-end audit execution, risk assessments, issue validation, and governance reporting.</li><li>Highly organized with strong project management skills and the ability to lead multiple high-impact audits and initiatives simultaneously.</li></ul>Preferred Qualifications<ul><li>Certified Internal Auditor (CIA), Certified Risk Management Assurance (CRMA), Certified Enterprise Risk Professional (CERP), etc.&nbsp;</li><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions.

Vice President, Audit Leader, Enterprise Risk Management & US Banking

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions.The&nbsp;Enterprise Control Management team within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk &amp; Compliance (GRC) teams.How will you make an impact in this role?The&nbsp;Senior Manager of Product &amp; Systems Management&nbsp;will support the Director in managing and overseeing the 1st Line of Defense (1LoD) for Risk ecosystem technology platform needs. This role will focus on providing consolidated inputs to risk systems, platforms, and capabilities, including Archer and other GRC tools.The Senior Manager will assist in defining and enhancing processes for identifying, assessing, and collecting 1LoD capability needs for Operational Risk Management execution, and coordinate systems and infrastructure requirements assessment processes for risk and control management purposes within the 1LoD.&nbsp;&nbsp;This will be achieved through thorough user story documentation and carefully scripted user acceptance testing (UAT).Responsibilities Include:<ul><li>Assist the Director in serving as the 1LoD Product Manager for Risk ecosystem technology capabilities and needs to support execution of the operational risk management framework.&nbsp;</li><li>Provide consolidated 1LoD inputs to risk systems, platforms, and capabilities including Archer and other GRC tools.</li><li>Support the definition and enhancement of processes for identifying, assessing, and collecting 1LoD capability needs for Operational Risk management execution (e.g., PRSA, Issues Management).</li><li>Participate in Risk Management solution definition by partnering with various risk, business and technology teams. Advise on the recommended technologies, tools, frameworks, design, architecture for implementation.</li><li>Lead and execute thorough documentation of comprehensive user stories.</li><li>Create and oversee user acceptance testing design and execution.</li><li>Coordinate systems and infrastructure requirements assessment processes for 1LoD risk/control purposes, ensuring alignment with the strategic direction.</li><li>Collaborate with Application Owners to secure funding and prioritization to ensure the Applications fulfill 1LoD Operational Risk Management and execution needs.</li><li>Contribute to the development and maintenance of enterprise first-line foundational control components (e.g., process taxonomy/inventory, first-line RCSA/PRSA methodology).</li></ul>Minimum Qualifications:<ul><li>4+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function).</li><li>Significant of experience in product space executing on responsibilities as noted above with expertise in user stories, designing test cases, performing and managing user acceptance testing, and performing product review/ certifications.</li><li>Knowledge of Governance, Risk, and Compliance (GRC) tools such as Archer and other related platforms.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s Degree in Finance, Business, Risk Management, or a related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.</li><li>Experience working with or in operational risk management space (e.g., Risk, Compliance, Control Management and/or Internal Audit). Experience in Agile /Kanban methodologies advantageous.</li><li>Experience working with or leading a team, both locally and internationally.</li><li>Understanding of relevant regulations and the regulatory environment, with some experience working with external regulators.</li><li>Strong communication and collaboration skills within a matrix organization, including working with client-facing businesses, Global Risk &amp; Compliance, Technology, Legal (GCO), Finance, Global Services Group, and Internal Audit.</li><li>Knowledge of first line business operations, products, and regulatory requirements pertaining to the operations and offerings of cards, payments services, lending, and deposits across consumer, small business, commercial, and corporate customer segments.</li><li>Ability to identify mission-critical areas in an internal controls framework and prioritize work accordingly.</li><li>Experience in supporting transformation and change initiatives within an organization.</li><li>Excellent organizational and problem-solving skills with attention to detail.</li><li>Strong consultation, communication, facilitation, and presentation skills; ability to understand complex challenges and linkages and articulate them into actionable plans.</li></ul>GUARDIANSalary Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Enterprise Control Management, Systems & Product Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This position is part of a highly motivated and innovative US Credit / Debit Bureau Outbound Reporting Policy &amp; Analytics team within the Credit and Fraud Risk organization.This team owns the strategy and policies that govern how US Consumer, Small Business, and Corporate accounts are reported to the consumer, commercial, and debit bureaus, among other priorities.The incumbent will have the exciting opportunity through analytics to collaborate with colleagues across the enterprise to elevate the quality, governance, freshness, and efficiency of US outbound bureau reporting policies. Key responsibilities include:<ul><li>Generate data-driven insights into the US credit and debit bureau reporting processes, helping to identify and size potential gaps.</li><li>Leverage external data analytical sandboxes for competitor bureau-reporting analytics and benchmarking.</li><li>Investigate individual customer complaints and escalations from a bureau reporting standpoint.</li><li>Perform analytic work aimed at mitigating the volume of records being rejected by the bureaus.</li><li>Assess and identify opportunities to enhance bureau reporting policies.</li><li>Support testing and validation of bureau reporting logic changes.</li><li>Partner closely with cross-functional teams in Operational Bureau Governance, Risk Products &amp; Data Strategy, and others within Credit and Fraud Risk.</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in quantitative field (Business Analytics, MIS, Statistics).</li><li>Master's degree in quantitative field OR 1+ years of relevant analytics experience.</li><li>Self-starter with experience managing multiple tasks with tight deadlines.</li><li>Proven ability to translate a problem/question into a clear, efficient analytic approach.</li><li>Proven ability to summarize, visualize, and communicate data findings to a less technical audience.</li><li>Excellent relationship-building and collaboration skills.</li><li>Proficiency with SQL or similar analytic programming language</li></ul>Preferred Qualifications<ul><li>1+ years of relevant analytics experience in the financial services industry.</li><li>Experience with Hive or Python is a plus.</li><li>Experience with data visualization (e.g. Tableau).</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst- Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.Join #TeamAmex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Platforms and Capabilities team within Global Risk and Compliance (GRC) is responsible for building and implementing leading-edge platforms and solutions for risk management. Our vision is to “provide best-in-class Platforms and Capabilities that enable the risk management framework in GRC and across the Company and empower colleagues to excel at risk management activities.”We are seeking an Associate Digital Product Manager to support the development and delivery of data products that enable enterprise risk data aggregation and regulatory reporting. This role is part of a multi-year transformation to modernize the Integrated Risk Management (IRM) platform and deliver accurate, traceable, and timely data to meet internal and external reporting obligations. You will work closely with senior product managers, engineers, and risk and compliance partners to help shape solutions that meet regulatory expectations such as BCBS 239, CCAR, and other data lineage and aggregation requirements.You will support day-to-day product development for risk data ingestion, transformation, and reporting capabilities, while helping ensure product features meet both business needs and compliance standards. This includes writing user stories, validating data requirements, and testing features that enable aggregation across multiple risk domains. You’ll play a key role in documenting reporting logic, helping to ensure data accuracy, and assisting in the development of controls to support data quality and auditability. This role is ideal for someone interested in financial regulation, risk technology, and the intersection of product management and data governance.Key Responsibilities:<ul><li>Assist in delivering platform capabilities that support risk data aggregation, lineage, and reconciliation.&nbsp;</li><li>Translate regulatory and stakeholder reporting requirements into actionable product features.&nbsp;</li><li>Collaborate with business, compliance, and technology teams to define data sourcing, transformation, and control rules.&nbsp;</li><li>Support the development of standard reporting templates, dashboards, and automated distribution mechanisms.&nbsp;</li><li>Help manage data-related controls and metrics that support compliance with BCBS 239 and other frameworks.&nbsp;</li><li>Document data definitions, calculation logic, and lineage as part of risk data reporting workflows.&nbsp;</li><li>Coordinate UAT, data validations, and defect management in partnership with analytics and testing teams.&nbsp;</li><li>Participate in risk and regulatory reviews to support internal and external audits or examinations.&nbsp;</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in information systems, Finance, Data Analytics, or a related discipline.&nbsp;</li><li>Familiarity with regulatory reporting concepts (e.g., BCBS 239, CCAR, Basel, or FDIC reporting).&nbsp;</li><li>Understanding of risk or compliance data domains such as credit risk, operational risk, or issue management.&nbsp;</li><li>Proficiency with agile delivery processes and tools like Jira or Confluence.&nbsp;</li><li>Ability to manage multiple priorities with attention to detail and data traceability.&nbsp;</li><li>Experience documenting requirements for data transformations and validation logic.&nbsp;</li><li>Strong collaboration skills to work across risk, compliance, engineering, and audit functions.&nbsp;</li><li>Interest in product development, data quality frameworks, and data governance principles.&nbsp;</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

95 Project Management / Professional Services Jobs in New York