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<h3>FCO - Risk Analyst</h3> The Role The duties of the Risk Analyst are to support Enterprise Compliance Management’s Anti Money Laundering programs and maintain full compliance with USA PATRIOT Act regulations as stipulated specifically within section 326 of the Customer Identification Program. The purpose of your role is to support the companies Anti Money Laundering program and maintain compliance with USA PATRIOT Act regulations. A majority of our communications are with internal employees which includes all lines of business including retail, family office, Institutional Wealth Services, stock plan services, health savings as well as Correspondent firms directly. <h3>The Expertise We’re Looking For</h3> <ul> <li>Bachelor's degree required</li> <li>Excellent interpersonal skills, both written and oral, as communicating with internal business units, customers, and correspondents will be required</li> <li>Ability to meet time-sensitive requests along with strong research and information gathering techniques</li> <li>Ability to balance multiple cases and prioritize accordingly.</li> <li>Ability to work as a great teammate as well as work independently.</li> <li>Ability to learn Fidelity systems including FBSI, FDOT, IRF, XTRAC</li> </ul> <h3>The Skills You Bring</h3> <ul> <li>Highly motivated, flexible, quality focused, teammate.</li> <li>Interested in quickly mastering Fidelity systems including FBSI, CACTUS, IRF, XTRAC, FDOT</li> <li>Have the ability to balance multiple cases and prioritize accordingly.</li> <li>Broad knowledge of the financial services industry strongly preferred</li> </ul> <h3>The Value You Deliver</h3> <ul> <li>Understanding the USA PATRIOT Act, Section 326 as well as any subsequent updates or guidance as put forth by the regulatory bodies or agencies including but not limited to the SEC, FINRA and FinCEN.</li> <li>Communicate directly with appropriate business liaisons and advance issues as appropriate to management in a timely and concise manner.</li> <li>Review incoming Customer Identification Program (“CIP”) incidents and perform research to ensure compliance and also minimize risk to the firm.</li> <li>Communicate compliance requirements to clients as necessary, restrict accounts as appropriate and bring up issues in a timely manner to senior team members or management.</li> <li>In addition to research, review and escalation responsibilities, adherence to a strict timeline and compliance schedule is paramount. This is all done in an effort to mitigate risk to the firm while also minimizing any negative impact to the client experience either real or perceived.</li> <li>Develop and participate in ongoing systems and process improvements. Participate in testing of any new system functionality and adapt to changes in policies or practices as required</li> </ul> The hourly pay rate range for this position is $25.00-30.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Fidelity TalentSource

Risk Analyst

Compliance Analyst - Legal Operations Fidelity TalentSource is hiring a Compliance Analyst - Legal Operations to work at Fidelity in Smithfield, RI! The Role You will be involved with the general administrative support of the team. This includes reviewing incoming legal documents, completing data capture, identifying any deadlines associated with all requests, telephone communication with internal associates or external requestors, attorneys or customers regarding time extensions or status updates. The candidate is expected to be able to identify and prioritize risk exposures surrounding subpoena inquiries and promptly call out to management. This function provides enterprise wide support to all retail businesses. <ul> <li>Provide mail review of subpoena documents received and analyze subpoena requests. </li><li>Review and respond to LAWS requests received from the litigation department regarding court order and subpoena productions. </li><li>Track incoming non-class action checks and work with accounting to ensure timely deposits </li><li>Interact with attorneys, and customers as necessary, often requesting additional time to respond to subpoenas. </li><li>Support manager in creating workflows for team trainings and maintain the Legal Operations Group SharePoint site. </li><li>Make edits to P&amp;P as guided by manager. </li><li>Maintain a daily volume report for Levy, Court Order, Subpoena workflows. </li><li>Respond to negative subpoenas, negative sheriff levies, negative chapter 7 bankruptcy requests. </li><li>Provide support to analysts regarding redaction of information from subpoena productions. </li><li>Be familiar with Fidelity's Privacy requirements </li></ul> The Expertise and Skills You Bring <ul> <li>Bachelor's degree and/or equivalent (1-3) years of legal, compliance and/or regulatory experience </li><li>Experience in the financial services industry or legal setting </li><li>Paralegal certificate a plus </li><li>Excellent interpersonal skills </li><li>Strong command of the written language </li><li>Excellent organizational and time-management skills </li><li>Proficient PC skills including the ability to effectively use Microsoft Office Suite programs </li><li>Working knowledge of Fidelity systems including FBSI, XTRAC, IRF, Brio, One View and View Direct is a plus </li></ul> The Team Legal Operations is part of the Fidelity Enterprise Compliance Operations. We support Fidelity Brokerage Services, LLC, Fidelity Management Trust Company and National Financial Services, LLC. We provide legal support to these entities by responding to legal process such as subpoenas, garnishments, and other orders from the court. We interact with in-house counsel, Fidelity’s Financial Intelligence Unit team, AML, Fraud and PI Risk. The hourly pay rate range for this position is $27-$32 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Compliance Analyst

<h3>Job Description:</h3>Note: Fidelity will not provide immigration sponsorship for this positionThe successful candidate will be accountable for managing a team to define, prioritize, and deliver on strategic program deliverables. Objective is to enhance the organization's cybersecurity posture by mitigating known vulnerabilities, preventing lateral movement, and improving our Identity and Access security posture.The ideal candidate will have expertise in Active Directory, Entra ID, Identity governance, Authentication controls, and product management experience. You will collaborate with other Identity and Access Management (IAM) leaders to ensure alignment on overall strategy and program deliverables.In this role you will:<ul><li>Own accountability for the team’s approach, planning, and engagement model to ensure continued alignment and prioritization of the product roadmap</li><li>Demonstrate strong acumen to translate IAM control enhancements into deliverables/milestones at the sub-initiative and epic level</li><li>Leverage agile routines to coordinate planning and prioritization, including technology strategy, capability design, objectives and KPIs, ensuring that the development sequence is aligned</li><li>Provide day-to-day leadership for a delivery team comprised of engineering, quality, and analyst resources, and indirect leadership of supporting teams such as architecture, program management, and other COEs</li><li>Build a high-performing engineering team, identifying and supporting on-going learning opportunities, and ensuring that the talent composition aligns with strategic business priorities and workforce planning</li><li>Contribute to proactive research, vendor evaluations, and recommendation of new &amp; existing capabilities that align to product and/or IAM strategies</li><li>Oversee control &amp; service observability, stability &amp; resiliency, operations, and monitoring aligned to the policies, standards, and technical guidelines of the broader technology organization</li></ul>The Expertise You Have and The Skills You Bring <ul><li>7+ years of experience in a technology and leadership role, preferably managing risk utilizing the NIST cybersecurity framework</li><li>Deep understanding of Identification and Authentication controls, IAM principles such as SAML and OpenID Connect, and Authentication Assurance Levels (AALs)</li><li>Demonstrated experience in agile team practices, planning ceremonies, and delivery</li><li>You are a committed people leader, capable of setting strategic direction and coaching others to deliver results and impact to achieve that strategy</li><li>You have strong communication, interpersonal and relationship building skills with which you influence and engage across Fidelity and at all levels of the organization</li><li>You have senior level experience leading the development of solutions and offerings aligned with and in support of the strategic direction of the business</li><li>You leverage critical thinking and a product mindset, taking a data-focused approach to objective decision making</li></ul>The Team Fidelity’s Directory and Authentication group manages the identity and authentication security controls that help protect our workforce associates. Our teams are aligned to a set of enterprise services for managing our workforce identities, providing organizational scale of digital resources, and enhancing our access security controls.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Team Leader - Directory Services Hardening

Salesforce Administrator Position Overview The Salesforce Administrator will be responsible for helping enhance our Salesforce org by providing customer service, implementing best practices, and developing new solutions to unique business problems as well as providing premier technical support to select group of client-facing associates. This individual will work directly with our internal customers, business partners, cross company technologists and analysts to assist with Salesforce support, problem solving, and building processes to drive user adoption and increase productivity. In this role, we place a high value on serving our customers, who are client-facing associates and in direct support of accomplishing our business objectives. In addition to technical expertise, we expect a high attention to detail, outstanding customer service, and the ability to build a rapport with the customer. Associates are expected to be contributors to a positive workplace environment and demonstrate a strong commitment to teamwork and shared success. They are expected to own their professional development plan and acquire additional skills that ensure continued growth in and effective contribution to the organization. Responsibilities Contribute to the team by: <ul> <li>Helping to manage, prioritize, and escalate internal support requests</li> <li>Resolving issues and supporting new or enhanced functionality requests brought by end-users</li> <li>Performing User Acceptance Testing for both new and ongoing development projects</li> <li>Participating in change management efforts to improve our Salesforce implementation</li> <li>Contributing to keeping our Salesforce instance aligned with best practices</li> <li>Experience supporting Microsoft Windows 10 &amp; Office O365</li> <li>Outstanding customer service and interpersonal skills</li> <li>Excellent written and verbal communication skills</li> <li>Experience supporting remote workers in a corporate environment</li> </ul> Qualifications of Salesforce Administrator <ul> <li>Salesforce Administrator Certification</li> <li>3+ year experience as a Salesforce Administrator</li> <li>Bachelor’s Degree or equivalent related experience in business or technology</li> <li>Ability to work with stakeholders to understand business needs, document requirements, and design logical, scalable solutions</li> <li>Strong desire to learn and implement Salesforce best practices</li> <li>Excellent organizational skills, time and project management</li> </ul> The hourly pay rate range for this position is between $55-$65 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Salesforce Administrator

Associate Systems Analyst Do you want to work for a fast paced, production support environment where people make the difference? Do you thrive on providing exceptional client service? Join us as an Associate Systems Analyst where you will provide premier technical support for client facing Outside Sales force. The Expertise We’re Looking For <ul> <li>Associate degree, technical certification, or equivalent work experience is preferred</li> <li>1+ Years’ experience in a Help Desk Support role is a plus</li> <li>Experience supporting Microsoft Windows 10 &amp; Office O365</li> <li>Experience in Salesforce is a plus</li> <li>Outstanding customer service and interpersonal skills</li> <li>Excellent written and verbal communication skills</li> <li>Experience supporting remote workers in a corporate environment</li> <li>Salesforce experience is a plus</li> </ul> The hourly pay rate range for this position is between $45-$55 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. The Value You Deliver The Associate Systems Analyst will work directly with our internal customers, business partners, cross company technologists and analysts. In this role, we place a high value on serving our customers, who are client facing associates and in direct support of accomplishing our business objectives. In addition to technical expertise, we expect a high attention to detail, outstanding customer service, and the ability to build a rapport with the customer. Analysts are expected to be contributors to a positive workplace environment and demonstrate a strong commitment to teamwork and shared success. They are expected to own their professional development plan and acquire additional skills that ensure continued growth in and effective contribution to the organization. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com(opens in a new tab)</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Associate Systems Analyst

<h3>Job Description:</h3>The User Experience Content (UXC) team contributes to Fidelity.com, NetBenefits.com, and our mobile apps that help people manage their investments, take advantage of their benefits, and plan for tomorrow. These are among the most heavily trafficked financial services websites and mobile applications in the world. This team’s strength is its ability to view the experience holistically and connect customers’ unique needs with the right Fidelity products, services, and resources to meet them.As a Principal in UX Content Strategy in Wealth, you’ll play a key role in shaping the type of help, guidance, and advice people receive at different service levels—whether they are self-directed or advised or a little of both—at all the touchpoints of their journey. You’ll translate sometimes sophisticated financial topics and strategies into clear, effective digital content that our customers can understand and that can help guide their conversations with advisors.You’ll work with marketing and product teams in a variety of ways: <ul><li>Craft marketing copy for product experiences and campaign landing zones.</li><li>Integrate thought leadership and education for contextual learning across primary journeys as well as develop tools that educate by doing.</li><li>Develop messaging based on audience segmentation and personalized data that drives new relationships and deepens existing ones.</li><li>Create sales tools with and for advisors that can be used to explain our products and services and the value they provide. </li><li>Propose UX solutions that make it clear what information we need from people and how we’d manage their money. </li><li>Drive content strategies that focus on business-critical objectives while ensuring the customer is at the center of everything we do.</li></ul>You’re passionate about language, a natural collaborator, and thrive in partnership with multi-faceted teams—marketing, experience designers, developers, legal and compliance officers, advisors, and investment management teams. You’re generally comfortable with advanced financial themes and can explain things like tax-loss harvesting, asset allocation, estate planning, and income protection, in ways that enhance comprehension and decision making. And you’ll help guide projects from concept to completion, using data and analytics to test, iterate, and continuously improve content.<h3>The expertise and skills you bring</h3><ul><li>5–7+ years of professional writing experience in UX writing, copywriting, or technical writing. Experience in financial services is essential, as is a strong portfolio that demonstrates your familiarity with the subject matter.</li><li>A versatile writer who can tailor messaging for diverse audiences with varying levels of understanding.</li><li>A dynamic individual contributor with experience driving projects with teams of 5 or more creatives.</li><li>A clear communicator who can confidently articulate and advocate for a point of view, while finding common ground with product leadership and legal partners when necessary.</li><li>A strategic problem solver who can zoom out to see the big picture, then translate it into cohesive content blocks that can fit all the details.</li><li>A curious collaborator who asks the right questions and works effectively with many different players and points of view.</li><li>Experience crafting personalized content and applying best-in-class UX across mobile and web platforms, not just articles.</li><li>A track record of delivering successful business results, balancing multiple priorities, and building trust with partners who rely on our expertise, fast.</li></ul>Note: Fidelity will not provide immigration sponsorship for this position <h3>Certifications:</h3><h3>Category:</h3>MarketingMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal, User Experience Content Strategist

<h3>Job Description:</h3>The RoleDo you thrive on keeping things organized and making processes run like clockwork? Are you passionate about the power of phenomenal content in building brand credibility and engaging clients and prospects? In this role, you’ll be the backbone of our editorial operations, ensuring that our content libraries stay fresh, relevant, and impactful. You’ll partner not only within our editorial team but also across the broader marketing organization -- including digital, compliance, creative, and segment marketing teams -- to build and refine processes for content maintenance, performance tracking, and content updates. This collaboration will give you a direct hand in informing our editorial strategy and ensuring alignment across channels. If you’re passionate about working at the intersection of content excellence and data-driven insights, we’d love to hear from you! The Expertise and Skills You Bring We’re looking for a creative and analytical Editorial Operations and Marketing Manager to build and formalize how our content is managed throughout its lifecycle. This role is ideal for someone who enjoys putting structure around creative processes and is eager to learn and grow within a collaborative team of content creators and marketers. We’re excited to bring someone on who has:<ul><li>Minimum of 5 years working in publishing, content marketing, or general marketing and communications (internships included).</li><li>Strong analytical skills and experience developing dashboards and monitoring performance metrics, turning data into actionable insights that influence content strategy.</li><li>Familiarity with content management systems and performance tracking tools</li><li>Excellent written and verbal communication skills, including comfort collaborating with peers and senior team members.</li><li>Strong project management skills and ability to manage multiple projects with varied complexities simultaneously.</li><li>A passion for process improvement and proactively asking questions to provide the best solution.</li><li>Curiosity and an interest in learning about the Wealth Management industry. Financial services industry experience a plus, but not required.</li><li>Bachelor’s or Master’s degree in Marketing, Communications, Journalism, or related field (or equivalent experience)</li></ul> The TeamThe Wealth Management Editorial team is part of the Fidelity Institutional and Asset Management Marketing organization. Our dynamic and collaborative team is passionate about raising the voice of Fidelity in the marketplace and helping wealth management firms grow. We develop and deliver compelling points of view that provoke conversation, drive action, and ultimately help wealth management leaders and their teams navigate industry change. We partner with various groups across Fidelity Institutional and the larger Fidelity enterprise to ensure we bring the best to our customers every single day.<h3>Note: Fidelity will not provide immigration sponsorship for this position.</h3>The base salary range for this position is $74,000-141,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Marketing

Manager, Wealth Management Editorial

<h3>Job Description:</h3>Administrative Team Lead<h3>The Role</h3><h3>Manage and develop a team of executive assistants within Fidelity’s Asset Management (AM) division ensuring maximum productivity, service levels, cost effectiveness, and customer and employee satisfaction. In this role, the Team Leader also provides direct support to AM professionals.</h3><h3>The Expertise and Skills You Bring</h3><ul><li>Strong organizational, time-management, prioritization and project management skills.</li><li>Ability to successfully build relationships and interact positively and effectively across multiple levels.</li><li>Ability to multi-task, set priorities, and pivot when needed.</li><li>Effective written and verbal communication skills.</li><li>Strong influence and team building skills.</li><li>Focus on accuracy and attention to detail.</li><li>Interest and ability to train, cross-train, coach and lead.</li><li>Ability to provide positive and constructive feedback.</li><li>Excellent Microsoft Word, Excel, PowerPoint and SharePoint skills.</li><li>Experience in managing sensitive and confidential information.</li><li>Initiative and follow through to identify and resolve potential obstacles or conflicts and provide immediate resolution and/or alternatives.</li><li>Manage administrative support and workflow ensuring consistent and effective coverage, including coverage during time away from work.</li><li>Develop and maintain working relationships with AM senior leadership, managers and associates to determine administrative needs, expectations and priorities.</li><li>Serve as a resource, subject matter expert and problem solver.</li><li>Establish a learning culture focused on talent development while managing all aspects of performance.</li><li>Identify and implement areas for process improvement.</li><li>Facilitate all aspects of team management, including onboarding, communication and process and workflow consistency.</li><li>Foster a partnership with other Administrative Team Leads to develop and maintain working relationships across business units to facilitate knowledge sharing, collaboration and operational efficiencies.</li></ul><h3>Provide Administrative Support to multiple Asset Management Professionals:</h3><ul><li>Provide all aspects of support (e.g., proactive calendar management, meeting coordination, trouble shooting of conflicts and potential obstacles, complex travel and expense reporting).</li><li>Communicate 'on behalf of' at all levels both internally and externally.</li><li>Manage daily workflow of expected and unexpected requests and commitments to ensure accuracy, efficiency and timeliness.</li></ul>Note: Fidelity is not providing immigration sponsorship for this position The base salary range for this position is $58,000-$132,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Administration

Administrative Team Lead

<h3>Job Description:</h3><h3>The Role</h3>Fidelity Executive Services is looking for a Director to join the Strategy &amp; Offering Team as they embark on a multi-year expansion of the Executive Services program. This role provides a great opportunity to work across multiple initiatives and workstreams towards this expansion, including the evolution of the service model and offering, it’s positioning at Fidelity and in the marketplace, and how we go to market. The Director role is ideal for someone with a product management or strategy background, with experience across both workplace and our retail businesses. Primary duties of the position include:<ul><li>Using data and insights to find opportunities, measure performance, and iterate on features to meet Executive Services program, sponsor, and participant needs</li><li>Leading multiple priorities and initiatives in partnership with Executive Services Product Area and Distribution Teams</li><li>Establishing goals and communicating progress/status to ES leadership and key partners at various levels</li><li>Highlighting risks, dependencies, and managing progression against determined milestones</li><li>Representing Executive Services and seeking opportunities to partner with other business units and business partners to leverage and scale solutions and ensure alignment and integration of deliverables across domains</li><li>Identifying and implementing process improvements to enhance program efficiency, engagement, and overall initiative outcomes</li></ul><h3>The Experience and Skills You Bring</h3><ul><li>Bachelor’s degree required; 10-12 + years of financial services experience with a focus on strategy / product management</li><li>Deep understanding of the Workplace, Wealth and Brokerage businesses</li><li>Outstanding prioritization skills and the ability to navigate multiple highly matrixed organizations</li><li>Ability to think and operate both strategically and tactically</li><li>Superb relationship-building skills</li><li>Analytical and problem-solving skills</li><li>Possesses a startup mentality with comfort navigating ambiguity and shifting priorities. You have experience in environments where speed, adaptability, and innovation are critical to success.</li><li>Leadership skills demonstrating the ability to lead cross-functional teams and influence without authority.</li><li>Thrives in a collaborative environment and can communicate effectively with both technical and non-technical teams.</li></ul>Note: Fidelity will not provide immigration sponsorship for this position.<h3>The Team</h3>Executive Services is an incredibly successful P/W program with a track record of well over a decade of creating lifetime relationships with Workplace Executives. The Executive Services Product Area is uniquely constructed and positioned to provide Executive Services Distribution with a steady, increasing number of qualified, engaged executives through an efficient program. Our job is to define the direction and opportunity of the program, create operational maturity, increase engagement across both Plan Sponsors and Participants, and to deliver both Participants and capabilities to our Distribution partners for the program’s continued growth and successThe base salary range for this position is $110,000-222,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Product Management

Director, Executive Services Strategy & Offering Team

<h3>Job Description:</h3>Director, Debit Card Fraud RiskFraud Risk &amp; ControlJob DescriptionThe Fraud Risk and Control’s (FRC) Debit Card Team is responsible for ensuring that the Fraud Program for Fidelity’s Debit Card portfolios are effectively protecting customers and Fidelity from the risk of fraud while delivering a remarkable customer experience. As a Director in the Debit Card Fraud Team, you will be responsible to support the design and oversight of the Debit Card Fraud Management Program as well as to support Debit Card related strategic initiatives with fraud control subject matter expertise. You will deliver value to the team by providing analytical insights, fraud control and debit card subject matter expertise as well as participating in the daily operation of the team to prevent and detect fraud and mitigate its impact. Specifically, you will:<ul><li>Design dashboards, reports and Key Performance Indicators and monitor that fraud losses, customer experience and costs are within the company’s expectations.</li><li>Use data to generate insights, interpret trends and support root cause analysis.</li><li>Support strategic changes and initiatives by designing and specifying fraud controls and ensure their effective implementation.</li><li>Develop policies and procedures, conduct reviews to manage and mitigate fraud.</li><li>Liaise and collaborate with key partner teams to ensure effective fraud controls are in place for the existing Debit Card Portfolios and for new strategic initiatives.</li><li>Influence the broader strategic decisions of the Debit Card Product Team by providing fraud control insights and communicate the priorities of the FRC team.</li><li>Collaborate with partner teams to respond to fraud events, mitigate risk and customer impact.</li></ul>The Expertise We’re Looking For<ul><li>Batchelor degree in economics, finance, data or computer science or similar technical fields,</li><li>10+ years of work experience in finance and fraud or related fields</li><li>Proven experience in fraud management for payment cards in financial services industry</li><li>Familiarity with current trends and risks in the Payment Card Industry and debit cards specifically</li><li>Hands on experience in generating analytical insights from large scale data using python and SQL or similar programming languages</li><li>Experience in project management and problem solving in complex environment.</li><li>Familiarity with process mapping, control design and fraud investigations</li><li>Excellent communication skills and ability to collaborate with a diverse set of key stakeholders</li></ul>The base salary range for this position is $110,000-222,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

90 Jobs in Rhode Island