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The Expertise We’re Looking For <ul> <li>8-10+ plus years performing Oracle 12c and 19c administration </li><li>3-5 years actively involved in enterprise level cloud database initiatives </li><li>Expertise in data migration and replication using GoldenGate and/or Cloud Database Migration Service/Assistant </li><li>Significant background in solving complex technology challenges </li><li>Expertise in two or more AWS cloud-based database technologies </li></ul> The Skills You Bring <ul> <li>Expertise in DBMS systems (Oracle, Postgres, MySql) &amp; NoSQL databases (Cassandra) </li><li>Expertise in Distributed replication technologies ( Oracle Goldengate, DataGuard etc) </li><li>Expertise in cloud data platforms viz., RDS, Aurora, DynamoDB and Snowflake </li><li>Leadership in a functional team setting with a flexible attitude </li><li>Ability to quickly synthesize ideas, options, and thoughts into solutions </li><li>Expertise performing requirement reviews and contributing to architecture decisions </li><li>Database CI/CD delivery expertise using common tools and framework </li><li>Performing design evaluations for migration strategies for on-premise physical databases to cloud </li><li>Advanced communication skills both verbal and written </li></ul>

Fidelity TalentSource

Cloud Database Engineer

<h3>12 Month Contract Senior Investor Center Technology Enablement Analyst</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Technology Enablement Analyst to work in Westlake, TX! <h3>The Role</h3> We lead all aspects of technology operations in more than 200 local Investor Centers across the United States. We are pivotal partners, translating associate and business needs into actionable solutions that deliver tangible value across all technology capabilities and platforms. <h3>The Value you Deliver</h3> <ul> <li>Provide visibility of overall health of the Investor Center IT environment (infrastructure, end user compute, business applications) and visualize the impact to business services</li> <li>Predict issues, minimize user impact and speed remediation of IT break/fix</li> <li>Identify and guide continual IT service improvement needs. Analyze these needs to ensure they align with business objectives and are feasible within a given technology’s products scope</li> <li>Build detailed user stories that outline specific IT functionalities from the associate’s perspective</li> <li>Define acceptance criteria that determine when a user story is considered complete and ready for release</li> <li>Engage with IT Product Teams, Legal, Risk, and Compliance to ensure requirements and solutions meet operations standards, legal/regulatory requirements and minimize potential risks to the firm</li> <li>Participate in business acceptance testing to ensure that the IT solutions meet the defined requirements</li> <li>Develop and implement strategies for introducing new IT products or features to associates</li> <li>Analyze associate data and feedback to gauge the efficiency of solutions and identify areas for improvement</li> <li>Report findings to partners to advise future project decisions and strategies.</li> <li>Provide a deep understanding of how the IT products work</li> <li>Document and explain these IT concepts clearly, bridging the gap between associates and development teams</li> </ul> <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelor's degree required</li> <li>A passion for bringing together people, process, and technology needs to serve associates</li> <li>3+ years of IT support and system/business analysis experience</li> <li>Experience with successful development, delivery and production support of IT solutions</li> <li>Excel at forming relationships and networks; influencing others to achieving outcomes</li> <li>Ability to navigate within a highly complicated, matrixed environment</li> <li>Curiosity regarding digital user experience, associate technology and industry trends</li> <li>Ability to break down sophisticated problems into manageable components, synthesizing data-driven insights into clear takeaways to drive informed decision-making and solutions</li> <li>Excels in ambiguity and change, and able to quickly adapt and adjust approach to accommodate shifting priorities or new information</li> <li>IT experience in one of more of the following disciplines: IT Infrastructure; End User Computing; Software Development; IT Operations; Observability and Monitoring</li> </ul> <h3>The Team</h3> Our purpose is to improve the associates experience and boost efficiency, so they can help more people. We simplify the navigation of a sophisticated IT organization across Fidelity, increase transparency to business needs, improve operational efficiency and ensure a phenomenal IT experience. Team members share a set of core product management and analytical skills, along with differentiating skills that are suited to the squad to which they are aligned. <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

System Support Analyst

The Project Manager will lead cross-functional coordination of two squads (24 team members) focused on decommissioning applications and migrating data jobs from an analytics platform. With 5–10 years of experience, the role emphasizes strategic planning, stakeholder alignment, and program governance using tools like Jira Align. Responsibilities include advising on program charter updates, managing communication and change strategies, and ensuring work structures support program goals. The PM will monitor execution through established routines and reporting, ensuring transparency and timely escalation of risks. This role is more advisory than hands-on, requiring strong leadership and organizational acumen. <ul> <li> Review and Recommend Program Charter updates: Clear definition of program vs. run the product/BAU </li><li> Stakeholder Analysis, Establishment &amp; Management of Routines: Coordinate efforts between the squads that are developing (strategic) solutions with the right rigor and cadence at all levels </li><li> Define Communication and Change Management strategy </li><li> Review &amp; Recommend Adjustments for Work Structure: Ensure guidance on setting up tools data (JIRA Align) and coordination of the work according to the program eg. Client Reporting support should be aligned to CR Init </li><li> Monitor Ongoing Execution: Establish transparency. Compare the progress to the plan and raise any caution areas in regular routines (Metascrum, Executive Action Team). Regular (bi-weekly) reporting to include program health across all project dimensions (scope, budget, resources, schedule) </li><li> Coordinate Monthly Scaled Review Demo for active stakeholders </li><li> Coordinate Quarterly L2 Sponsor Review </li></ul>

Project Manager

<h3>Job Description:</h3>About the Role:We are seeking a highly skilled and innovative AI Solutions Engineer to join our team and lead the development of intelligent, scalable, and cloud-native AI solutions. This role is ideal for someone passionate about open-source AI, LLMs, and modernizing legacy systems using cutting-edge technologies. You will work on advanced search, NLP, and autonomous AI agents, while also driving proof-of-concepts (POCs) and demos that showcase the power of AI in real-world enterprise applications.Key Responsibilities:<ul><li>Design and implement semantic search and retrieval systems to enhance chatbot, virtual assistant and Q&amp;A capabilities.</li><li>Build and optimize NLP pipelines for document extraction, entity recognition, and contextual understanding.</li><li>Develop POCs and demo applications using open-source AI/ML libraries to:<ul><li>Analyze and modernize legacy code (e.g., COBOL to Python/Java).</li><li>Demonstrate autonomous AI agents capable of handling bug fixes and feature development.</li></ul></li><li>Leverage AWS (SageMaker, Bedrock, OpenSearch) and Azure (OpenAI, Cognitive Services) to deploy scalable, production-grade AI solutions.</li><li>Drive end-to-end AI development, including:<ul><li>Model training and fine-tuning</li><li>Evaluation and benchmarking</li><li>Deployment and monitoring</li><li>Observability, feedback loops, and retraining</li></ul></li><li>Stay current with the latest in open-source AI ecosystems, and evaluate tools for integration into internal platforms.</li></ul>Must-Have Skills:<ul><li>Strong programming skills in Python and familiarity with Java or other modern languages.</li><li>Hands-on experience with LLMs (e.g., OpenAI, Hugging Face Transformers, Mistral, LLaMA).</li><li>Deep understanding of NLP techniques including named entity recognition, text classification, and semantic search.</li><li>Proficiency in open-source AI tools (e.g., LangChain, Haystack, RAG frameworks, vector DBs like FAISS, Weaviate, or Pinecone).</li><li>Proven experience deploying AI applications using AWS (SageMaker, Bedrock, OpenSearch, Textract) and Azure (OpenAI, Cognitive Services).</li><li>Solid understanding of end-to-end AI lifecycle, including monitoring, observability, evaluation, and retraining.</li><li>Experience with at least 1–2 real-world AI deployments in production environments.</li></ul>Nice-to-Have Skills:<ul><li>Experience with agentic AI systems (e.g., Langgraph, SWE-agent, AutoGPT, Code Interpreter agents).</li><li>Familiarity with legacy code analysis and automated code transformation tools.</li><li>Background in document AI, OCR, and intelligent document processing.</li><li>Experience with MLOps, CI/CD pipelines, and model versioning.</li><li>Contributions to open-source AI projects or research publications.</li></ul>Why Join Us?<ul><li>Work on high-impact AI initiatives that shape the future of enterprise automation.</li><li>Collaborate with a visionary team at the forefront of AI innovation.</li><li>Opportunity to experiment with the latest in open-source and cloud-native AI technologies.</li><li>Flexible work environment and strong support for professional growth.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

AI Solutions Engineer

<h3>Job Description:</h3>Director, Business Analyst FIA OCI/FIN Record Keeping Platform TeamThe RoleAs a Business Analyst on the FIA OCI/FIN Record Keeping Platform Team within the Core Wealth Platform Product Area, you will support multiple squad initiatives aimed at growing our core business and scaling our technology. You are a digitally savvy strategic thinker with a passion for delivering amazing customer experiences and building latest technology solutions. You value pace over perfection, enjoy both big picture strategic thinking and hands-on work, and are a collaborative partner who values commitment to team and Owning the Outcome. In this role, you will focus on the platform health and modernization efforts of the applications and systems supporting the Fidelity Insurance Agency (FIA). Specifically, you will drive initiatives supporting carrier product launches, advisor compensation management and tool integration and maintenance of FIN data.The Expertise and Skills You Bring<ul><li>Bachelor’s degree with 10+ years of experience</li><li>Experience in managing large scale technical programs and projects with multiple streams of deliverables, resolving challenges, mitigating risks, and working through dependencies while collaborating with internal partners to ensure milestones are met.</li><li>Proficiency in business acceptance testing, validation exercises, and release management. </li><li>Outstanding analytical skills, with the ability to analyze current business and technical processes, triage issues, find opportunities for efficiency and enhance applications and tools based on insights, solutions, and requirements.</li><li>Ability to translates strategic goals and ideas into action quickly, conceptualizing, developing, and delivering strategies that meet customer needs as well as regulatory and compliance need.</li><li>Experience identifying and working with data to analyze, find opportunities, drive fact-based decision making, and measuring results.</li><li>Conducting business acceptance and validation testing and to leading the team through various stages of the release cycle.</li><li>Consistent track record of strategic planning, defining, and writing requirements, testing/learning, iterating on, and delivering best in class technical solutions. </li><li>Proficiency in SQL and ability to write and interpret SQL queries for data analysis and validation.</li><li>Experience with AWS services: Familiarity with S3, Lambda, and Glue, especially in the context of data pipelines and serverless architecture.</li><li>Understanding of SOC 1 and HIPAA compliance with experience working in environments with sensitive financial and healthcare data a plus</li><li>Understanding of API documentation, payloads, and integration workflows.</li><li>Familiarity with data ingestion processes especially loading large, structured text files from external carriers into relational databases a plus.</li><li>Experience designing or refining screen layouts in partnership with developers and collaboration on angular-based web applications.</li><li>Foundational exposure to Snowflake or similar data platforms</li><li>Ability to lead initiatives and take accountability for overall program success.</li><li>Effectively translate business needs into technical requirements for developers and designers.</li><li>Ability to think strategically about the end-to-end process and how platform updates may impact the Team and the business.</li><li>Ability to identify application and system issues, enhancements, and requests by researching platform specifications, conferring with subject matter experts across the Enterprise.</li><li>Proficiency evaluating, and making updates to, procedures and processes with an eye towards operational efficiency.</li><li>Experience working with a full stack technical infrastructure with the ability to map dependencies and integrations. </li><li>Ability to build credibility and trust with diverse partners across retail and workplace and understands how to influence without authority.</li></ul>The TeamYou will be a member of the Core Wealth Platform Area. Your primary focus will be supporting the platform health, growth, scale and modernization efforts of the platform, application and systems supporting the Fidelity Insurance Agency (FIA). In this role you will partner with a variety of key stakeholders including other squads withing the Platform Area, Wealth Digital Experience, FIA, and Brokerage partners.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Business Analyst FIA OCI/FIN Record Keeping Platform Team

<h3>Job Description:</h3><h3>Senior Full Stack Engineer</h3>The Role<ul><li>Collaborate with business and technology partners to develop solutions and overall strategies that address complex business needs and opportunities</li><li>Gather business/system requirements, analyze, and document the same.</li><li>Accountable for successful delivery of robust and high performing software solution features and functions, including design, development, quality assurance and production release</li><li>You will serve as a leader and mentor to other technologists within the organization.</li></ul>The Expertise and Skills You Bring <ul><li>8+ years of experience in software delivery, with at least 3 years in complex IT projects/initiatives.</li><li>Bachelor's degree in Information Systems, Computer Science or Business-related field.</li><li>This position requires strong Dot Net with Java, Spring Boot and Cloud experience.</li><li>Ability to perform technical analysis of sophisticated applications with expertise of debugging complex Dot Net monolithic applications and able to make enhancements.</li><li>Experience in Jenkins and CICD pipeline</li><li>A quick learner and willing to take initiative.</li><li>Experience in communicating technical needs and capabilities to non-technical team members, product owners, and partners</li><li>Proven hands on experience running technology initiatives, including planning, execution, and delivery.</li></ul><ul><li>Ability to successfully deliver mid to large-scale initiatives by empowering and supporting your team and by helping to identify and remove impediments.</li><li>Collaborative approach to problem solving and your ability to adapt plans based on organizational dynamics and constraints.</li><li>Can organize and present ideas and information logically and concisely to a variety of audiences, including both technical and non-technical individuals.</li></ul>The TeamIt’s a 8 member squad working on the Financial Operations area for both legacy and Java based applications on Cloud. <h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Full Stack Engineer (.Net/Java)

<h3>Job Description:</h3>Director, Chapter Lead/ Database PlatformsThe RoleDo you enjoy working on cloud technologies and creating innovative solutions? As a Data Platforms Chapter Leader, you will blend deep Software Engineering knowledge with a passion of coaching, mentoring and developing associates. You are committed to improving the value delivered to our customers by collaborating with other leaders to drive adoption of engineering standards, influencing strategic decisions and build high quality data platforms. You will directly manage a team of engineers who work with the Database Platforms product area.We are a diverse, multi-functional team comprised of highly upbeat and motivated technologists who believe in the power of innovation and constant teamwork. The team blends technology &amp; business expertise with a passion for exploring new technologies while working in an open and transparent way. We believe that small, empowered, self-motivated teams can achieve extraordinary things.The Expertise and Skills You Bring<ul><li>Experience leading, coaching, mentoring, and developing teams of 10+ people in an agile organization</li><li>Demonstrated strong leadership and interpersonal skills with an ability to create a psychologically safe space for associates</li><li>Proven knowledge and experience of engineering principles, patterns and practices and a commitment to continuous learning and improvement</li><li>Strong technical proficiency with data and cloud technologies, including relational and non-relational databases, platform engineering, and devops principles</li><li>Builds strong partnerships with squad leaders and platform leaders to enable open discussion on how to improve our engineering maturity of our platforms.</li><li>Drives change across our platforms , advocating for the right outcomes for our customers while actively influencing how we build, operate and do things within their squad and Chapter.</li><li>Actively sharing insights, knowledge, industry practices and developments across the organization</li><li>Excellent interpersonal and communication skills with which you build and maintain strong cross-functional partnerships and relationships at all levels of the organization.</li><li>Experience identifying and acquiring talent needs, resource planning and talent allocation across large organizations.</li></ul>Bonus Skills<ul><li>Certification in public cloud (AWS or Azure)</li></ul>The Team This is an opportunity for a highly motivated Chapter Leader to join Data Platforms. We are a diverse, open, and transparent community where you will contribute to powering the next generation of Fidelity’s digital services through innovative solutions using the latest cloud native technologies and innovative engineering practices.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Chapter Lead/ Database Platforms

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>Pay is $24 with advancement potential</h2><h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Skilled Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Skilled Technician-AutoNation Ford South Fort Worth-$24

<h3>Job Description:</h3>Director, Quality and Operational ControlThe RoleThe Director of Quality and Operational Control is responsible for supporting the strategic development, implementation, and management of the Quality Program for Fidelity Charitable. Your contributions will enable greater operational and service consistency across Fidelity Charitable while enhancing transparency to risks and opportunities to improve the effectiveness of our end-to-end control environment. You will also evolve the tools and standards we apply to optimize our team's value proposition.Note: Fidelity is not providing immigration sponsorship for this positionThe Expertise and Skills You Bring<ul><li>Bachelor’s degree required, 8+ years of work experience in Quality Management, Process Improvement, Risk, or Operations</li><li>Demonstrated knowledge of one or more operational improvement frameworks, methodologies or toolkits such as Lean, Six Sigma or Business Process Reengineering</li><li>Experience with designing processes/controls for automation</li><li>Ability to effectively handle and prioritize multiple concurrent objectives or activities while meeting deadlines</li><li>Strategic end-to-end business thinking, planning and decision making</li><li>Strong relationship building, interpersonal and influencing skills to achieve alignment with key business partners</li><li>Proven ability to develop concise, clear and insightful executive-level presentations</li><li>Outcome orientation, commitment to continuous improvement with a growth mindset</li></ul>The Competencies You Bring<ul><li>Leadership: You are a self-starter and are willing to challenge the status quo, take risks, envision the future, as well as enable, empower, and motivate others to act and model Fidelity’s Leadership Principles</li><li>Problem Solving: You are comfortable with ambiguity and can understand complex problems. You can identify, analyze, synthesize and resolve critical business issues. You can offer creative insights that result in practical solutions and significant value-add</li><li>Communication: You communicate effectively to foster transparency, collaboration, and trust </li><li>Change Management: You have demonstrated the ability to influence others using a variety of tactics; can develop and maintain relationships; are comfortable facing adversity and addressing conflict; can empower associates to turn ideas into business results</li><li>Development: You are passionate about coaching, mentoring, and developing others. You have experience with program, project and team management and have created/led high performing teams</li><li>Technical Proficiency: You have a strong ability to learn new tools, applications, and systems quickly</li></ul>The Value You Deliver<ul><li>Independently lead and oversee complex projects, and own critical governance and oversight routines</li><li>Design and implement controls, with a focus on digitization/automation, to improve process health and reduce risk</li><li>Use standard methodologies to conduct root cause analysis, formulate cogent problem statements, and quantify opportunities</li><li>Provide visibility to control results and root causes of issues; oversee the matrixed delivery of response actions across functions, that reduce risk and eliminate repeat issues</li><li>Drive improvement to the end-to-end customer experience, by looking at processes through customer lens, challenging assumptions, and delivering improvements that scale</li></ul><ul><li>Champion a culture of quality throughout Fidelity Charitable through communications, education/training and associate engagement</li><li>Track and present overall quality picture to senior leaders</li><li>Participate in various cross-functional governance forums to represent the quality / control perspective</li></ul>The TeamFidelity Charitable is a public charity that sponsors the largest national donor-advised fund program. Since 1991, Fidelity Charitable has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity. Fidelity Investments provides all the charitable organization’s employees and supports all its functions: Program Development, Marketing, Service Delivery, Relationship Management, Finance, Technology, Risk and Compliance, and Fundraising<h3>Certifications:</h3><h3>Category:</h3>QualityFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Quality and Operational Control

<h3>Job Description:</h3>The Role - Senior Business Analyst Do you want to lead and empower a team to create seamless technology experiences for Fidelity business partners, customers and associates and be part of a highly collaborative, cross-functional team committed to providing value and delivering exceptional brokerage platform solutions to meet the highest priority strategic projects and business driven enhancements?We are looking for a Senior Business Analyst with advanced product analyst experience to join the Brokerage Capabilities Alternative Investment &amp; Securities Processing product management team and play a critical role in transforming the legacy Alternative Investments platform into a modern, intuitive digital experience. This position is ideal for a client obsessed, strategic thinker with deep analytical skills and, who thrives at the intersection of business operations, data and product innovation. Your role will blend leadership and planning expertise with a passion for delivering results. As the Senior Business Analyst, you will ensure alignment between the business and engineering teams on the "what and why" work is to be performed through ongoing requirements gathering, analysis and planning.Key responsibilities for this role<ul><li>Act as liaison between business and Engineering teams, E2E understanding of product and business capabilities with high level technical information</li><li>Requirements analysis own and run sessions to elicit business requirements, translate business needs into clear, relevant system requirements</li><li>Anticipating, discovering through ongoing interaction with, and prioritizing client / partner needs to serve as their voice and guide the Engineering Leaders and Engineering teams</li><li>Defining, refining, and communicating requirements to the Brokerage Engineer Leaders to provide partner delivery support and alignment on prioritized deliverables</li><li>Support the creation of use cases, process flows, acceptance criteria and go to production plan to guide product development aligned to the deliverable</li><li>Tracking and maintain requirement changes, what features are in scope vs out of scope of a deliverable, existing process workflow documentation</li><li>Define and document the deliverables, business benefits, problem statement, and what are the success metrics prior to project kickoff.</li></ul>Required SkillsExperience<ul><li>Bachelor's degree with 8+ years of experience as a product analyst, business analyst, or similar role in a digital or operational transformation environment focused on customer or associate facing solutions.</li><li>Strong understanding of operations workflows and processes, preferably in financial services or other regulated industry.</li><li>Ability to translate technical requirements and operational processes into intuitive, actionable product requirements.</li><li>Demonstrated experience informing product strategy and delivery, including opportunity identification, solution design, and working with technology teams for delivery</li><li>Proficient with tools such as JIRA, JIRA Align, Confluence, Miro, or other analytics and product planning tools.</li><li>Proficient with agile development methodologies and working with cross-functional product teams, engineering teams and business stakeholders.</li><li>Strong communicator with proven stakeholder management and storytelling skills; effectively conveys in technology terms verbal and written with usage of data and visualizations.</li><li>Problem-solver that can identify issues, explore solutions and identify next course of action</li><li>Ability to have hard conversations with business stakeholders thru strong presentation skills of the data and analysis that helps influence the outcome of their decisions.</li><li>Experience with understanding of SQL, relational database and data model and fluency with API contracts preferred</li></ul>The TeamYou will work in partnership with the Brokerage Capability Product Leaders, Brokerage Recordkeeping Technology Engineering Leaders both onshore and offshore, and Enablement Team. We currently support all functions of Alternative Investments within a single application which includes asset review, trades, transfers, reconciliation and distributions. We support multiple stakeholders across Fidelity including the custodial and transfer agent functions.<h3>Certifications:</h3><h3>Category:</h3>Business AnalysisFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

688 Jobs in Watauga, TX, USA