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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Travel Related Services Company, Inc. seeks AI Research and Development Leads to drive IT project management involving the research and implementation of AI algorithms, models, and technologies, ensuring alignment with project objectives, timelines, and stakeholder expectations. Coordinate with data scientists and engineers to integrate AI solutions into digital products, overseeing project milestones, deliverables, and quality standards. Plan and monitor the development, testing, and delivery of capabilities, ensuring projects stay within scope, budget, and schedule, working with the relevant technology teams. Define and document project requirements, creating features, user stories, and acceptance criteria to guide development efforts. Establish tracking and reporting mechanisms to measure project performance, identify risks, and drive continuous improvements. Oversee the use of database management and Big Data techniques to identify risks and enhance risk management methodologies within project workflows. Drive competitive assessments and analyze business decisions using predictive analytics, translating data insights into actionable recommendations. Develop and maintain the product roadmap, defining timelines, prioritizing the feature backlog, and managing end-to-end user flows to align with business objectives.Position requires a Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related STEM field, followed by 5 years of progressively responsible experience with automation, AI-driven analytics, cloud-based environments, SaaS, PaaS, and IaaS. Experience must also include 1 year of experience with each of the following: performance tracking, executive reporting, and data visualization for strategic decision-making; process optimization and automation to improve operational efficiency and scalability; leading cross-functional projects and supporting organizational development initiatives; applying Agile and Scrum methodologies across digital product lifecycles; implementing machine learning solutions, Big Data analytics, and modernizing legacy Mainframe systems; and Rally, Jira, Confluence, Mural, Smartsheet, IntelliJ, GitHub, Postman, PostgreSQL, Tableau, Power BI RESTful APIs, R-studio, Cornerstone DB, Splunk, and SAFe Studio. Telecommuting is available up to 2 days per week.Job Location: Phoenix, AZ&nbsp;Salary Range: $125,986.00 to $131,000.00 annuallyWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI&nbsp;

American Express

AI Research and Development Leads

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Executive&nbsp;AssistantGlobal Financial Crimes Compliance (GFCC) is an organization within Global Risk &amp; Compliance (GRC) and&nbsp;is responsible for&nbsp;leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for&nbsp;identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide GFCC control framework.&nbsp;The Executive Assistant will&nbsp;provide&nbsp;administrative support to&nbsp;VPs&nbsp;in&nbsp;GFCC. This&nbsp;position plays a critical role in supporting leaders managing various administrative tasks and ensuring the efficient operation of the department.&nbsp;GFCC&nbsp;is a dynamic, high-paced environment and therefore the day-to-day responsibilities require seamless collaboration across a wide range of business partners both inside and outside of American Express. The ideal candidate must be seasoned and experienced in handling a wide range of administrative-related tasks and be able to work independently and confidently under pressure. Building strong relationships, being&nbsp;resourceful&nbsp;and knowing how to navigate large organizations fluidly will also be critical to success in this position. This position requires exceptional organizational skills, a high degree of professionalism, and the ability to handle sensitive information with discretion.&nbsp;This role will be posted as a hybrid&nbsp;work arrangement, with an expectation&nbsp;of being&nbsp;in the office at least three days a week.&nbsp;&nbsp;Key Responsibilities<ul><li>Scheduling meetings with senior executives internally and externally, reserving conference rooms, coordinating meeting&nbsp;logistics.&nbsp;&nbsp;</li><li>Managing domestic and foreign travel arrangements including air, hotel, car&nbsp;transfers&nbsp;and meeting agendas.&nbsp;</li><li>Preparing, reviewing, and processing expense reports, in line with company T&amp;E policy.&nbsp;</li><li>Supporting team administration including on-boarding for new hires, updating distribution lists, setting&nbsp;up group-wide team meetings.&nbsp;</li><li>Managing e-mails and&nbsp;correspondence&nbsp;in a timely manner.&nbsp;</li><li>Assisting&nbsp;with timekeeping and payroll duties.&nbsp;</li><li>Ordering&nbsp;workstations,&nbsp;devices&nbsp;and accessories as needed by the team.&nbsp;</li><li>Processing invoices and requisitions.&nbsp;</li><li>Assisting&nbsp;in the management and coordination of compliance-related projects and initiatives.&nbsp;</li><li>Proactively&nbsp;identify&nbsp;and resolve administrative issues and challenges.&nbsp;</li></ul>Minimum Qualifications&nbsp;<ul><li>Proven experience in supporting senior executives with exceptional organizational, administrative, and interpersonal skills.&nbsp;</li><li>A keen attention to detail and a sense of urgency in execution and follow-up.&nbsp;</li><li>Ability to work independently and collaboratively in a dynamic and fast-paced organization and manage multiple tasks and&nbsp;conflicting&nbsp;and changing priorities with little direction.&nbsp;</li><li>A strong sense&nbsp;of integrity with&nbsp;ability&nbsp;to handle sensitive issues and&nbsp;maintain&nbsp;complete confidentiality.&nbsp;</li><li>Positive attitude, solutions-oriented, proactive, able to prioritize, and reliable.&nbsp;</li><li>Intermediate to advanced computer skills&nbsp;required, including&nbsp;proficiency&nbsp;with Microsoft Office including PowerPoint, Excel,&nbsp;Word&nbsp;and Outlook.&nbsp;</li><li>Knowledge of&nbsp;MyInfo, Concur Expense &amp; Travel, Ariba Buyer, SharePoint,&nbsp;WebEx, Slack.&nbsp;</li><li>Excellent written and verbal communication skills.&nbsp;</li><li>Flexibility, ability to work effectively in a team,&nbsp;anticipate&nbsp;needs and&nbsp;seeks&nbsp;ways for&nbsp;leader’s&nbsp;organization to run efficiently.&nbsp;</li><li>Exudes professional maturity.&nbsp;</li><li>Bachelor’s degree preferred.&nbsp;</li></ul>Salary Range: $31.49 to $49.28 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Executive/Administrative Assistant

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Who We AreResy&nbsp;is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. We serve 19,000 restaurants globally.Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table.We’re&nbsp;hiring, too. Interested in joining our team of restaurant-obsessed explorers? Right this way.About the RoleWe are seeking a Product Manager, Partner Integrations to help build and scale our integrations ecosystem, focused on third-party partner capabilities that extend our core consumer experiences. You will own integrations that connect external systems to our platform, ensuring they are reliable, scalable, and aligned with our broader product strategy.In this role, you will work closely with Engineering, Strategy, and BD partners to define requirements, ship high-quality integrations, and continuously improve how partners connect to and enhance our consumer experiences. You’ll balance hands-on execution with an understanding of platform and architectural needs, helping ensure our APIs and integration frameworks deliver meaningful user and business value.&nbsp;Key Responsibilities<ul><li>Own Integrations Product Areas: Drive the roadmap and execution for a set of partner integrations, from discovery through launch and iteration, ensuring high-quality delivery and measurable impact.</li></ul><ul><li>Translate Strategy into Execution: Partner with Product leadership to turn integrations strategy into clear product requirements, technical specifications, and prioritized backlogs.</li></ul><ul><li>Collaborate Cross-Functionally: Work closely with Engineering, Design, Consumer and Restaurant Product, Research, Data, and BD teams to perform research, define integration requirements, manage dependencies, and deliver cohesive solutions.</li></ul><ul><li>Apply System-Level Thinking: Develop a strong understanding of system architecture, data flows, and REST API design to make informed product decisions and trade-offs.</li></ul><ul><li>Evaluate Integration Opportunities: Support the assessment of new partner integration opportunities based on user needs, business impact, and technical feasibility.</li></ul><ul><li>Ensure Operational Excellence: Support smooth launches and ongoing operations of integrations by defining success metrics, monitoring performance, and improving reliability and consistency of partner experiences.</li></ul>Required Skills &amp; Background<ul><li>2-3 years of experience in a Product Management role, with&nbsp;demonstrated&nbsp;success in API or system integrations.</li></ul><ul><li>Technically fluent, with a solid understanding of REST APIs, system design concepts, and data exchange patterns.</li></ul><ul><li>Ability to think strategically about data exposure, forming a clear point of view on what data to share, with whom, and under what constraints to balance user value, partner needs, and platform integrity.</li></ul><ul><li>Comfortable representing the product with external partners, navigating challenging conversations while maintaining trust and alignment.</li></ul><ul><li>Exceptional collaboration and communication skills; comfort navigating between technical, design, and business partners.</li></ul><ul><li>Adept at managing large, multi-team initiatives from discovery through launch.</li></ul><ul><li>Experience&nbsp;operating&nbsp;in a regulated and compliance-driven environment, with the ability to balance innovation, risk, and governance requirements.</li></ul><ul><li>Passionate about restaurants, dining, and hospitality, and eager to help the industry continue to thrive.</li></ul>Additional Qualifications<ul><li>Experience with&nbsp;consumer discovery, hospitality, dining, travel, or marketplace&nbsp;products.</li></ul><ul><li>Familiarity with SRE principles and a strong focus on scalability and reliability.</li></ul><ul><li>Exposure to authentication and authorization patterns (e.g., OAuth, API keys) and related security considerations.</li></ul><ul><li>Background building or managing&nbsp;partner ecosystems&nbsp;or developer platforms.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Product Manager, Partner Integrations - Resy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Global Merchant Services Technology is on an exciting journey to redefine the merchant payment experience. Our Merchant platform is a distributed near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year.If you like to challenge the status quo and desire to use best in class technology, it's time to join the GMST organization which strives for continuous innovation. Are you a change agent with a deep engineering passion to build outstanding products for merchants? If so, we are looking for an enthusiastic, driven, and forward-thinking Software Engineer to join us on our missionHow will you make an impact in this role?As an Engineer in GMST you will be building core features and functions of card transaction systems on distributed platform deployed in the cloud. Actively participating in agile teams and the latest development practices, writing code and unit tests, working with API specs and automation. GMST Engineers use Java Technologies to drive innovation while also finding opportunities for adopting new technologies.Qualifications -<ul><li>Degree in computer science, computer engineering or a related field.</li><li>Minimum 3 years of software development experience in a professional environment working with Java technologies - Vertx, Spring, Spring Boot, RESTful micro services, Ignite, In-Memory Computing, Spark, PostgreSQL, Cassandra, Kafka, Yellowbrick (Apache Ignite is a plus) and RESTful API’s.</li><li>Hands-on experience with application design, software development and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, relational or NoSQL databases.</li><li>Ability to effectively interpret technical and business objectives and challenges and eloquent solutions.</li><li>Ability to learn and investigate new technology and business domains, question status quo and think outside of the box.</li><li>Ability to debug basic software components and identify code defects for remediation.</li><li>Experience working in Agile or other rapid application development methods.</li><li>Proficient oral and written communication skills.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Software Engineer – Global Merchant Services Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Key Responsibilities: The Manager, U.S. Network Debit Pricing will: •&nbsp;&nbsp;&nbsp;&nbsp;Develop and implement pricing strategies for American Express's Global Network Services to drive profitable growth. •&nbsp;&nbsp;&nbsp;&nbsp;Develop new pricing constructs for AXP’s network Debit card products, leveraging data-driven insights to support principled and optimized network pricing strategies. •&nbsp;&nbsp;&nbsp;&nbsp;Conduct in-depth research on the external landscape and distill key insights to inform the GNS Debit and broader pricing strategy. •&nbsp;&nbsp;&nbsp;&nbsp;Support Network Partner negotiations by developing data-backed proposals, driving alignment with internal stakeholders, and ensuring outcomes that are in-sync with AXP’s value proposition. •&nbsp;&nbsp;&nbsp;&nbsp;Manage project workflows with limited oversight from leadership, overseeing timelines, deliverables, and next steps. •&nbsp;&nbsp;&nbsp;&nbsp;Continuously assess and improve pricing processes, reporting and tools, leveraging technology and data to drive efficiency and effectiveness. •&nbsp;&nbsp;&nbsp;&nbsp;Act as a subject matter expert on pricing strategy, providing guidance and support to other teams within the organization. •&nbsp;&nbsp;&nbsp;&nbsp;Develop and maintain financial models to evaluate the impact of pricing decisions on business performance. Minimum Qualifications: •&nbsp;&nbsp;&nbsp;&nbsp;4+ years’ experience in Pricing, Finance, Analytics, Management Consulting or related field required. •&nbsp;&nbsp;&nbsp;&nbsp;Strong analytical aptitude; demonstrated ability to develop sophisticated financial models and draw value-added insights from data. •&nbsp;&nbsp;&nbsp;&nbsp;High proficiency in Excel and PowerPoint required; familiarity or proficiency in using SQL to extract complex data for analysis. •&nbsp;&nbsp;&nbsp;&nbsp;Strong relationship management and collaboration skills – ability to manage internal stakeholders. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent written and verbal communication skills, with experience leading discussions with Senior Leaders to drive to consensus. •&nbsp;&nbsp;&nbsp;&nbsp;Results-driven, with the ability to work under pressure, navigate ambiguity, draw linkages, and balance multiple priorities. •&nbsp;&nbsp;&nbsp;&nbsp;Experience in, or significant exposure to, the payments industry is strongly preferred Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Global Payment Network Pricing Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.Minimum Qualifications<ul><li>Computer Science, or equivalent degree, or industry experience.</li><li>Minimum 2 years software development experience in a professional work environment working with Java technologies (Vertx, Spring, Spring Boot, RESTful micro services, Spark, PostgreSQL, Kafka) on Cloud.</li><li>Hands-on work experience with application design, software development and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, relational and NoSQL databases.</li><li>Ability to effectively interpret technical and business objectives and challenges and eloquent solutions.</li><li>Ability to learn and investigate new technology and business domains, question status quo and think outside of the box.</li><li>Ability to debug basic software components and identify code defects for remediation.</li><li>Experience working in Agile or other rapid application development methods.</li><li>Proficient oral and written communication skills.</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Software Engineer

Senior Manager, Venue Retention MarketingAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Resy is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table.Resy sits within American Express Global Dining, part of the U.S. Consumer Services organization.The team is responsible for reimagining hospitality and redefining the way restaurants and diners connect through a single network.Interested in joining our team of restaurant-obsessed explorers? Right this way.About the Role:We are seeking a strategic, data-driven marketer to lead venue retention strategies across Resy and Tock within the American Express Global Dining Network. Reporting to the Director of Venue Retention and Lifecycle Marketing, this role will define and execute cross-channel marketing campaigns that engage, educate, and retain partners on our platforms.This person will own Resy’s restaurant value narrative and go-to-market strategy, shaping how we communicate our differentiated offerings to venues. The ideal candidate blends strategic thinking with operational excellence – able to set a compelling marketing vision, while seamlessly managing the day-to-day execution of integrated initiatives.&nbsp;Key Responsibilities:&nbsp;<ul><li>Support the Director of Retention Marketing in defining and owning the brand experience for venues across their lifecycle, working closely with Account Teams and Guest Marketing to implement.&nbsp;</li></ul><ul><li>Manage the B2B lifecycle marketing strategy, delivering relevant and timely value messaging that drives brand loyalty and product engagement across channels (email, social, paid media, content, website, etc.). Coordinate with customer-facing teams to identify needs and marketing teams to execute.</li></ul><ul><li>Define and evolve the core value narrative, articulating why venues should choose–and stay with–Resy and Tock. Manage the Marketing Team’s Claims Database, ensuring we maintain accurate, data-backed proof points that quantify Resy’s value to venues.&nbsp;</li></ul><ul><li>Own how Resy merchandizes American Express’s enterprise value (eg. Global Dining Access, Resy Credit, merchant resources, etc.) as a core competitive differentiator/proof point for venues.</li></ul><ul><li>Lead initiatives to personalize venue messaging based on Resy, Amex, and partner data. Coordinate with Resy and Amex teams to architect and execute marketing programs.&nbsp;</li></ul><ul><li>Partner with Restaurant Enablement and other cross-functional teams to ensure venue-facing teams are equipped with tools, value-added services, and messaging needed to achieve retention goals. Coordinate with Guest Marketing team to deliver value-added services (eg.MaaS).</li></ul><ul><li>Manage and mentor a Senior Analyst responsible for executing lifecycle marketing strategies and managing the B2B email program.</li></ul>Qualifications:<ul><li>5-7 years of experience in retention, loyalty, or lifecycle marketing, ideally within B2B, SaaS, or hospitality technology environments.</li></ul><ul><li>Demonstrated ability to develop and execute customer lifecycle strategies, with a strong understanding of partner/merchant behaviors and needs.</li></ul><ul><li>Exceptional communication skills and the ability to build strong relationships to effectively collaborate and influence across teams.</li></ul><ul><li>Highly analytical, with experience translating data and insights into clear messages and strategies.</li></ul><ul><li>Excellent project management, high attention to detail, and strong organizational skills; comfortable orchestrating multiple concurrent campaigns and stakeholders.</li></ul><ul><li>Experience leading and developing junior team members.</li></ul><ul><li>Passion for restaurants and the hospitality industry.&nbsp;</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Venue Retention Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Enterprise Shared Services (ESS)&nbsp;comprises key functions that are core to the company’s operations, including Global Real Estate &amp; Workplace Experience, Global Supply Management, Business Continuity Management, Aviation, and Global Security. ESS helps keep American Express growing and puts our colleagues at the center of everything they do by delivering best-in-class services that power safe, resilient, and efficient operations around the world.&nbsp;The Corporate Functions Governance &amp; Control (CFG&amp;C) team governs first line of defense risk management centrally for the Corporate Functions: American Express National Bank (AENB) HQ, Corporate Affairs &amp; Communications, Colleague Experience Group, Enterprise Strategy, Enterprise Shared Services, General Counsel’s Office, and Global Risk &amp; Compliance.The CFG&amp;C team is looking for a Director, Specialized Operational Risk, who will serve as the central point of contact and operational lead for the Business Continuity (BC) program across the Corporate Functions.&nbsp;Working with the Business Continuity Management Enterprise team and the Corporate Functions, as the Primary Coordinator, this individual will be a key part of the BC program and approval process to ensure plans are updated, actionable, tested, and aligned with regulatory expectations. In addition, this role will facilitate the third-party lifecycle management workflow of third-party engagements for select Corporate Functions.Key Responsibilities – Business Continuity:<ul><li>Serve as the BC Primary Coordinator for Corporate Functions, liaising with the Business Continuity Management Enterprise team and leading continuity efforts across Corporate Functions.</li><li>Develop, maintain, and govern the Corporate Functions’ BC program, ensuring regulatory compliance, audit readiness, and alignment with enterprise standards.</li><li>Facilitate the creation and refresh of Business Impact Analyses (BIAs), risk assessments and BC plans, identifying critical processes, dependencies, and recovery objectives, and maintaining mitigation strategies and dependency maps.</li><li>Coordinate BC exercises and incident response activities, coordinating communication, evaluating outcomes, and driving post-incident improvements.</li><li>Manage documentation and program infrastructure, including standards, repositories, contact rosters, escalation lists, and communication templates.</li><li>Develop and maintain dashboards and reports to enhance awareness, monitor readiness, and communicate BC metrics and compliance to leadership and other stakeholders.</li></ul>Key Responsibilities – BU Third-Party Lifecycle Management Lead:<ul><li>Enable engagement owners and third-party relationship managers in adhering to the third-party regulatory and company guidance.</li><li>Facilitate the Inherent Risk Assessment process for each third-party engagement and associated Management Plan</li><li>Facilitate ongoing monitoring activities throughout the duration of in-scope engagements.</li><li>Assist in exit and replacement planning to ensure continuity or orderly transition when services end or issues arise and ensure timely removal of third parties from the inventory when engagements conclude or are discontinued.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in business, Risk Management, Information Systems, Finance, or a related field.</li><li>5–8+ years of progressive experience in business continuity, third-party or operational risk within financial services.</li><li>Business continuity certification (e.g. Certified Business Continuity Professional – CBCP, or Associate Business Continuity Professional – ABCP) is desirable.</li><li>Strong analytical and project management skills. </li></ul>Preferred Qualifications:<ul><li>Excellent communication and stakeholder engagement abilities.</li><li>Calm and decisive under crisis conditions.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director - Control Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Role Descriptions:The Enterprise Data Office (EDO) is part of the Technology organization and sets the enterprise strategy for and delivery of critical data-related initiatives required to accelerate the ongoing digital transformation of American Express products and services, enhance the overall customer experience, strengthen our data strategy and practices, and drive our continued growth.American Express continues to invest in enterprise data management, and as part of the journey, we are seeking a Sr. Manager of Data Governance &amp; Management.This role will support the identification, design, development, implementation, and management of robust data controls across the enterprise.Reporting to the Director, Data Governance &amp; Management, this critical role will be instrumental in strengthening our data governance framework and mitigating key data risks within a complex and highly regulated financial services environment.This role will collaborate closely with business units, technology teams, and risk management functions to ensure the integrity, accuracy, and security of our valuable data assets.Primary Responsibilities:<ul><li>Support the Director in the execution of the enterprise data control strategy by leading the identification and remediation of data control gaps across critical data domains.</li><li>Support the development and refinement of embedded data risk assessments by collaborating with the Data Policy and Standards team to interpret enterprise data management requirements.</li><li>Partner with business units, technology teams, Business Unit data offices, data stewards, and compliance stakeholders to understand data flows, identify data risk, and define control implementation strategies.</li><li>Assist in maintaining the Data Risk Pillar’s integration into key governance processes by tailoring assessment tools and control requirements to business needs.</li><li>Identify and assess candidate certified systems (SOO, SOR, ADS) for CDEs based on definitions, guiding principles, and standards of care.&nbsp;</li><li>Leading the communication of requirements to product/platform teams and driving the implementation, enforcement of EDO policy and data management standards across systems.</li><li>Collaborate with Business Unit data offices and business unit teams to identify, assess, and document data risks.</li><li>Support the Director in conducting credible challenge of risk assessment results and tracking the effectiveness of implemented data controls.</li><li>Monitor industry trends, regulatory expectations, and internal risk appetite to support the continuous improvement of embedded data control practices.</li><li>Work closely with the product and tech teams to define requirements for automated control monitoring, dashboards, and reporting solutions.</li></ul>Qualifications:Minimum Qualifications:<ul><li>Bachelor's degree in information technology, Data Management, Risk, Business Administration, or related field.</li><li>5+ years of experience in data governance, data risk, internal controls, or audit in the financial services or highly regulated industry.</li><li>Experience in Data Architecture, Master Data Management, authoritative data sourcing strategies, or major data transformation initiatives focusing on advancing curated, high quality enterprise data sets.</li><li>Solid understanding of Data Management and Data Governance concepts with the ability to be an advocate for architecture that supports Amex’s governance/management of data.</li><li>Demonstrated experience designing and implementing data controls.</li><li>Working knowledge of financial services regulations and data compliance requirements (e.g., BCBS 239, CCAR, GDPR).</li></ul>Preferred Qualifications:<ul><li>Strong analytical, problem-solving, and documentation skills.</li><li>Effective verbal and written communication with the ability to present data and control findings to non-technical stakeholders.</li><li>Familiarity with data governance tools and technologies (e.g., Collibra, Manta).</li><li>Experience working with data reporting and visualization tools (e.g., Tableau, Power BI).</li><li>Professional certifications such as CISA, CRISC, CDMP, or equivalent are a plus.</li><li>Ability to manage multiple workstreams and meet deadlines in a dynamic, matrixed environment.</li><li>Ability to work and communicate with both business and technical teams at various levels.</li><li>Proven track record of driving results in a fast-paced environment often with significant ambiguity.</li><li>High degree of organization, individual initiative and personal accountability and resiliency.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. GRC colleagues are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.The Global Financial Crimes Compliance (GFCC) Transaction Monitoring Rule Program Oversight (TMRPO) team is responsible for the oversight of the enterprise-wide anti-money laundering (AML) and counter-terrorist financing (CTF) transaction monitoring program at American Express. The program includes assessing, designing, and implementing AML and CTF detection strategies across all American Express products and services. &nbsp;These strategies ultimately generate alerts which are investigated by the Global Financial Crimes Investigation Unit (GFCSU) as part of the Suspicious Activity Reporting (SAR) process. Responsibilities •&nbsp;&nbsp;&nbsp;&nbsp;Support the Transaction Monitoring (TM) Rule Issue Reporting/Oversight process end-to end •&nbsp;&nbsp;&nbsp;&nbsp;Support Transaction Monitoring Rule Program Oversight (TMRPO) team’s Operational Risk Event (ORE) activities and collaborate with Corporate Functions Control Management (CFCM) •&nbsp;&nbsp;&nbsp;&nbsp;Ensure oversight of Subject Matter Expert issue management activities (research, fix, historical recovery) for Transaction Monitoring (TM) rule/report issues in production •&nbsp;&nbsp;&nbsp;&nbsp;Facilitate meetings with Subject Matter Experts to drive resolution, document in detail&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Create and maintain consistent tracking, documentation end-to-end •&nbsp;&nbsp;&nbsp;&nbsp;Deliver communications to Subject Matter Experts and Stakeholders (rule issue notifications, confirmed issue communications) •&nbsp;&nbsp;&nbsp;&nbsp;Provide oversight guidance to Subject Matter Experts and Stakeholders •&nbsp;&nbsp;&nbsp;&nbsp;Support activities for monthly/bi-weekly leadership reporting&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Support creation of new and updated content for program manual Skills &amp; Qualifications •&nbsp;&nbsp;&nbsp;&nbsp;3+ years of work experience in project/program management, compliance, issue/risk management •&nbsp;&nbsp;&nbsp;&nbsp;Exceptional written and verbal communication skills, attention to detail •&nbsp;&nbsp;&nbsp;&nbsp;Excellent project/program management and organizational skills •&nbsp;&nbsp;&nbsp;&nbsp;Excellent analytical skills, ability to interrogate a problem, ask the right questions •&nbsp;&nbsp;&nbsp;&nbsp;Ability to work under pressure and consistently deliver on reoccurring business needs •&nbsp;&nbsp;&nbsp;&nbsp;Ability to work independently, provide end-to-end backup coverage •&nbsp;&nbsp;&nbsp;&nbsp;Ability to lead meetings and collaborate with a diverse range of Stakeholders, Subject Matter &nbsp; &nbsp; Experts in varied time zones •&nbsp;&nbsp;&nbsp;&nbsp;Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.) and able to quickly learn new tools/technologies.Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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