field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.&nbsp; We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Job Summary:The Sales Engineer is the technical subject matter expert (SME) supporting an Enterprise Account team with a focus on Ethernet Services, Dedicated Internet Access (DIA), and Private Networking Solutions. This role will also support Voice solutions, including Digital Trunking, Hosted Voice, Unified Communications (UC), and SD-WAN. The Sales Engineer will provide consultative pre-sales technical support, working on account teams to develop proposals and recommend solutions to meet customer business requirements.The Sales Engineer position is a hybrid position, able to report to the Arlington, MA office as needed.Essential Job Functions:Responsible for working with an Account Team (Account Executives, Sales Directors, etc.) to engage with customers and provide cost-effective solutions. The Sales Engineer will provide technical sales support for Astound’s Enterprise product suite of services. Act as a technical expert in the presales process and provide experienced support to the customer’s technical team to bridge the need of Astound’s products and services. Works as part of the presales account team to market and sell Astound’s line of services including BCI, DIA, Voice, SD-WAN, Ethernet, and other Enterprise services.Duties and Responsibilities:<ul><li>Attend customer meetings in person and via the phone/web.</li><li>Assists representatives and customers with selecting the best Astound products and services to meet their needs</li><li>Prepare technical proposals and presentations in conjunction with Sales Executives, which may include preparation of network topologies, network drawings, technical specifications, and assisting with the development of pricing requests.</li><li>Builds relationships with customers serving as the technical liaison from pre-sales to post-sales.</li><li>Required to follow the Company’s and industry technology trends through self-study, formal training, and certifications</li><li>Provides technical training and development to support the Enterprise Account teams.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends variable schedule(s) and overtime as necessary.</li><li>Consistent exercise of independent judgment and discretion in matters of significance</li><li>Other duties as assigned</li></ul>Requirements/Qualifications:Education:Bachelor's degree (B.A. or B.S.) from four-year College or University; or equivalent training, education and experience certification supporting Astound’s product and/or services (Cisco, Ciena, AWS, Microsoft, Adva, etc.) is desiredExperience:<ul><li>Minimum 3-5 years’ experience supporting telecommunications services to Enterprise accounts or a combination with Enterprise IT experience</li><li>Must have a proven track record of building, executing technical solutions and sales strategies to penetrate, close, and manage Enterprise accounts</li></ul>Knowledge, Skills, &amp; Abilities:<ul><li>Strong Computer Skills – including working knowledge of MS Office products, Google GSuite, Visio, databases and mapping software such as NI2, ArcGIS and Google Earth</li><li>Experience with CRM tools (Sugar, SalesForce)</li><li>Attention to detail with good organizational capabilities</li><li>Ability to prioritize with good time management skills</li><li>Travel up to 50%. Astound offers a hybrid work environment. Applicants should reside in the indicated territory with the expectation to attend customer and account team meetings as required.</li><li>Requires a professional demeanor and appearance with strong verbal and written communication skills</li><li>Proven analytical and problem solving skills with demonstrated ability to multi-task and work in a team environment</li><li>Background in networking, IP routing protocols (MPLS, BGP, VPN, protocol stack and switching</li><li>Experience with Cable industry technologies (DOCSIS, PON, CMDW, video)</li><li>SD-WAN knowledge and the role it plays</li><li>Voice and Unified Communications technologies and products.</li><li>Optical knowledge with Time Division Multiplexing (TDM), Course Wave Division Multiplexing (CWDM), Dense Wave Division Multiplexing (DWDM), and dark fiber</li><li>Ability to travel within assigned territory</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services</li><li>Know your stuff - be enthusiastic learners, users and advocates of our technology, products and services</li><li>Win as a team - make big things happen by working together and being open to new ideas</li><li>Drive results and growth</li><li>Respect and promote inclusion &amp; diversity</li><li>Do what's right for each other, our customers, and our communities</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionThe base salary range in&nbsp; Massachusetts for this position is $95,000-$105,000, opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Massachusetts and may not be applicable to other locations.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of&nbsp;race, color, religion, sex,&nbsp;gender,&nbsp;pregnancy,&nbsp;childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation,&nbsp;genetic information, military or veteran status,&nbsp;citizenship,&nbsp;or other status or characteristic protected by applicable law.&nbsp;We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Sales Engineer

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.&nbsp; We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Position Overview: Astound Business Solutions is currently searching for an Enterprise Account Executive for our Greater Portland, OR territory.&nbsp; The Enterprise Account Executive is responsible for sales to enterprise level commercial customers, including large business customers of both internet &amp; telephone services. This includes proactively identifying new customer sales opportunities, defining customer needs, preparing proposals, and closing deals.A Day in the Life of the Enterprise Account Executive:<ul><li>Conduct proactive sales activities, including cold-calling and knocking on doors, proactive needs assessment, applications development, proposal presentation, order negotiation and post-sales service requirements</li><li>Negotiate to secure contracts with telecommunications decision makers in order to achieve revenue growth and retention.</li><li>Manage installation projects with various teams to ensure on-time delivery, successful turn-up and customer satisfaction</li><li>Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc.</li><li>Respond to demand sales requests</li><li>Supports others within the sales/service team to achieve customer satisfaction</li></ul>What You Bring to the Table:<ul><li>Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government accounts using relationship management and system sales concepts</li><li>Ability to sell to C level executives within an organization</li><li>Experience in systems selling, consultative sales techniques, customer needs analysis, sales opportunity development, and service improvement planning.</li><li>Technical skills related to network and transmission design and local access services</li><li>Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications</li><li>Operational understanding of telecommunications ordering, provisioning, and billing processes</li><li>Working knowledge of general marketing principle tools and processes</li><li>Skills necessary for decision making and maintaining customer retention</li><li>Strong interpersonal skills</li><li>Minimum 5 years’ experience selling B2B in technology environment</li><li>Exceptional presentation, negotiation and closing skills</li><li>Seasoned experience building a base of business</li><li>Must possess a valid driver's license and maintain a clean driving record</li></ul>Education:&nbsp;<ul><li>High school diploma or equivalent</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positions&nbsp;&nbsp;The base salary range in Oregon for this position is $75,000, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Oregon and may not be applicable to other locations.Commissions at plan: &nbsp;On an annual basis, targeted commission is thirty-two thousand, four hundred dollars. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have funDiverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of&nbsp;race, color, religion, sex,&nbsp;gender,&nbsp;pregnancy,&nbsp;childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation,&nbsp;genetic information, military or veteran status,&nbsp;citizenship,&nbsp;or other status or characteristic protected by applicable law.&nbsp;We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only):&nbsp;<a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Enterprise Account Executive - $5,000 Sign on Bonus

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Where you will work (if applicable): Chicago, IL A Day in the Life of the Project Manager II:● Provide overall direction for all areas of engineering support for system locations regarding new and existing technologies and current operating standards. ● Consult with management regarding business operations and strategic planning of new build/rebuilds, network plant operations and new product development and deployment. ● Perform field walkout of Astound Franchise Areas for the following: Routing options for building penetrations of coax and/or fiber, routing options for riser construction, Commercial Building and MDU post wiring designs, infrastructure repairs for existing properties, and forced relocates of Astound plant. ● Verify system routing maps per design specifications in Astound’s build area. ● Ability to recognize and identify problems in the field, within the guidelines provided by Astound, that may pose concerns for the design or/or construction of Astound’s network build(s). ● Assist drafters in reading field maps and have basics knowledge of AutoCAD drafting. ● Assist other Astound field associates with various field tasks when required. ● Prepare weekly and monthly production reports on results of work order projects in progress or completed.● Schedule and manage the installation of all work order projects which may include direct coordination with municipalities, landlords, customers and internal departments. ● Provide quality assurance support and direction to construction, engineering staff and contractor crews, regarding new or existing technologies, company technical quality assurance (TQA) standards. ● Maintain a positive representation of Astound at all customer meetings. ● Manage contractor bidding, awards and process payment for projects completed. ● Project management support for other high-impact projects across SMB, Enterprise, and Residential business unit. ● Maintain documentation and database for all SMB, Enterprise and Residential Survey requests and update as needed. ● Manage all budgetary aspects of each project based on the capital &amp; operational expense targets. ● Create, manage and maintain all survey work orders to comply with local construction standards and insure construction completion dates are met. ● Provide building design drafts for wire routing in apartments, building backbone wiring and laterals in accordance with Astound infrastructure wiring standards to Astound Network Designer(s). ● Perform all work in a safe manner according to all company independent agencies municipal, state and federal safe work rules and regulations. ● Perform other duties as assigned.What You Bring to the Table:● Education: High School or GED required. Bachelor of Science/Bachelor of Engineering preferred, or relevant Work Experience: 7+ years with fiber-optic/telecom construction ● Knowledge: General knowledge of RF Fiber/Coax hybrid design philosophy, understanding of general forward and reverse RF design architecture, understanding of “loop-through” and “home run” building design architectures, basic understanding of fiber optics in relationship to RF Network Design, and basic understanding of RF Distortion Calculations. Familiar with Microsoft Excel, Microsoft Word, Smartsheets and related software. ● Skills: Self-starter with proven customer service skills, interpersonal skills, and organizational skills. Able to clearly and effectively communicate through oral and written means. Can work independently or as part of a team. Flexible to assignment changes and able to multitask. Ability to interpret design maps, schematics, engineering &amp; utility plans and architectural drawings. Ability to orient oneself between a location on a printed map and the actual physical location. ● Working Conditions: Ability to walk over rough terrain when necessary, work outdoors in a variety of temperatures and weather conditions, and work in confined spaces. Ability to be able to lift up to 50 to 75 lbs. 10 to 15 times per day/shift. i.e. manholes, climb a ladder up to 10 to 15 times per day, and kneel up to 10 to 15 times per day. Work in a fast paced environment. ● Valid driver’s license and satisfactory driving record ● Ability to maintain confidentialityWe're Proud to Offer a Comprehensive Benefits Package Including: ● 401k retirement plan, with employer match ● Insurance options including: medical, dental, vision, life and STD insurance ● Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization ● Floating Holiday: 40 hours per year ● Paid Holidays: 7 days per year ● Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws ● Tuition reimbursement program ● Employee discount program *Benefits listed above are for regular full-time position &nbsp;Base Salary: The base salary range in Illinois for this position is $65,000-$95,000 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Illinois and may not be applicable to other locations.Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>

Project Manager II

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.&nbsp; We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Job Summary:The Sales Engineer is the technical subject matter expert (SME) supporting an Enterprise Account team with a focus on Ethernet Services, Dedicated Internet Access (DIA), and Private Networking Solutions. This role will also support Voice solutions, including Digital Trunking, Hosted Voice, Unified Communications (UC), and SD-WAN. The Sales Engineer will provide consultative pre-sales technical support, working on account teams to develop proposals and recommend solutions to meet customer business requirements.The Sales Engineer position is a hybrid position, able to report to the Dallas, TX office as needed.Essential Job Functions:Responsible for working with an Account Team (Account Executives, Sales Directors, etc.) to engage with customers and provide cost-effective solutions. The Sales Engineer will provide technical sales support for Astound’s Enterprise product suite of services. Act as a technical expert in the presales process and provide experienced support to the customer’s technical team to bridge the need of Astound’s products and services. Works as part of the presales account team to market and sell Astound’s line of services including BCI, DIA, Voice, SD-WAN, Ethernet, and other Enterprise services.Duties and Responsibilities:<ul><li>Attend customer meetings in person and via the phone/web.</li><li>Assists representatives and customers with selecting the best Astound products and services to meet their needs</li><li>Prepare technical proposals and presentations in conjunction with Sales Executives, which may include preparation of network topologies, network drawings, technical specifications, and assisting with the development of pricing requests.</li><li>Builds relationships with customers serving as the technical liaison from pre-sales to post-sales.</li><li>Required to follow the Company’s and industry technology trends through self-study, formal training, and certifications</li><li>Provides technical training and development to support the Enterprise Account teams.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends variable schedule(s) and overtime as necessary.</li><li>Consistent exercise of independent judgment and discretion in matters of significance</li><li>Other duties as assigned</li></ul>Requirements/Qualifications:Education:Bachelor's degree (B.A. or B.S.) from four-year College or University; or equivalent training, education and experience certification supporting Astound’s product and/or services (Cisco, Ciena, AWS, Microsoft, Adva, etc.) is desiredExperience:<ul><li>Minimum 3-5 years’ experience supporting telecommunications services to Enterprise accounts or a combination with Enterprise IT experience</li><li>Must have a proven track record of building, executing technical solutions and sales strategies to penetrate, close, and manage Enterprise accounts</li></ul>Knowledge, Skills, &amp; Abilities:<ul><li>Strong Computer Skills – including working knowledge of MS Office products, Google GSuite, Visio, databases and mapping software such as NI2, ArcGIS and Google Earth</li><li>Experience with CRM tools (Sugar, SalesForce)</li><li>Attention to detail with good organizational capabilities</li><li>Ability to prioritize with good time management skills</li><li>Travel up to 50%. Astound offers a hybrid work environment. Applicants should reside in the indicated territory with the expectation to attend customer and account team meetings as required.</li><li>Requires a professional demeanor and appearance with strong verbal and written communication skills</li><li>Proven analytical and problem solving skills with demonstrated ability to multi-task and work in a team environment</li><li>Background in networking, IP routing protocols (MPLS, BGP, VPN, protocol stack and switching</li><li>Experience with Cable industry technologies (DOCSIS, PON, CMDW, video)</li><li>SD-WAN knowledge and the role it plays</li><li>Voice and Unified Communications technologies and products.</li><li>Optical knowledge with Time Division Multiplexing (TDM), Course Wave Division Multiplexing (CWDM), Dense Wave Division Multiplexing (DWDM), and dark fiber</li><li>Ability to travel within assigned territory</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services</li><li>Know your stuff - be enthusiastic learners, users and advocates of our technology, products and services</li><li>Win as a team - make big things happen by working together and being open to new ideas</li><li>Drive results and growth</li><li>Respect and promote inclusion &amp; diversity</li><li>Do what's right for each other, our customers, and our communities</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionThe base salary range in&nbsp; Texas for this position is $95,000-$105,000, opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Texas and may not be applicable to other locations.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of&nbsp;race, color, religion, sex,&nbsp;gender,&nbsp;pregnancy,&nbsp;childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation,&nbsp;genetic information, military or veteran status,&nbsp;citizenship,&nbsp;or other status or characteristic protected by applicable law.&nbsp;We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Where you will work:&nbsp;<ul><li>Seattle, WA</li></ul>A Day in the Life of the Warehouse Technician I:<ul><li>Inspect, repair and test all converters and modems entering the department. Receive new, repaired and used converters from suppliers and field personnel.&nbsp; Perform all burn-in procedures for each converter to ensure quality of working status and are ready to be issued.&nbsp; Perform all provisioning procedures to insure modems are in working order.</li><li>Maintain inventory in a secure place within the warehouse; adhere to inventory control procedures to assure safe storage of inventory and accurate inventory counts.</li><li>Distribute and document supplies and equipment upon issuance of authorized requests; prepare inventory for shipments; document quantities shipped.</li><li>Perform receiving functions for all incoming inventory; compare paperwork to assure actual inventory received is consistent with packing slips.</li><li>Maintain inventory levels and order inventory and supplies as necessary.</li><li>Issue converters and modems to field personnel for installation and ship to suppliers for warranty work or repair.</li><li>Prepare converters and modems for customers by performing cosmetic repairs and cleaning as necessary.</li><li>Maintain warehouse and equipment repair area is neat and orderly at all times.</li><li>Perform periodic physical inventory counts and maintain inventory reports.</li><li>Handle retail store deliveries.</li><li>Other duties as assigned.</li></ul>What You Bring to the Table:<ul><li>Valid driver’s license, satisfactory driving record within Company required standards and auto insurance</li><li>Ability to adhere to Local, Federal regulations and Company policies</li><li>Ability to implement simple record keeping procedures</li><li>Ability to differentiate between different sizes and colors of wires</li><li>Ability to drive Company vehicle in a safe and responsible manner</li><li>Ability to accurately measure distances, using tapes or other measuring devices</li><li>Ability to work independently</li><li>Ability to demonstrate courtesy and patience in customer relations</li><li>Knowledge of cable television products and service</li><li>Ability to bend and lift materials up to 75 pounds from floor level to a height of 6 feet to place them on shelves or on and off vehicles</li><li>Ability to differentiate between different sizes and colors of wires</li><li>Ability to prioritize and organize effectively</li><li>Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers</li><li>Ability to work while standing 50 - 70% of the time</li><li>Ability to work with small components and wires to make cable connections</li><li>Ability to comply with all Company implemented safety procedures</li><li>Knowledge of and ability to use the following office equipment: computer, telephone, copier, fax, calculator, and stapler</li><li>Knowledge of basic mathematics and electronics</li><li>Vision ability: close vision, peripheral vision, and ability to adjust focus</li></ul>Qualification:&nbsp;High school diploma or equivalent&nbsp;<h4>We're Proud to Offer a Comprehensive Benefits Package Including:&nbsp;</h4><ul><li>401k with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization (**PTO/Vacation is specific to our West region and could vary within other geographical regions.)</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave based on state and local ordinance (**Sick leave is specific to our West region and could vary within other geographical regions.)</li><li>Tuition reimbursement program</li><li>Employee discount program&nbsp;</li></ul>*Benefits listed above are for regular full-time position Compensation: The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. The base hourly wage range for this position in Washington, plus opportunities for bonus and benefits, if applicable, is: <ul><li>Warehouse Technician I - $20.76 - $29.06 per hour</li></ul><h4>Our Mission Statement:</h4>* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Warehouse Technician I

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. &nbsp;We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Position Overview: Astound Business Solutions is currently searching for a Business Account Executive in our Oregon territory (Portland -OR Coast). A successful candidate will be highly motivated by individual performance and achievement by incorporating their in-depth business sales experience to exceed targets in this dynamic and untapped market.You will contribute to Astound's success by creating and executing Small Business sales, selling Gig speeds and Hosted Voice services. The Business Account Executive will work with the Regional Sales Manager to drive incremental new customer accounts and achieve monthly quotas.We are also open to considering recent graduates who are interested in launching their B2B Sales career!A Day in the Life of the Business Account Executive:<ul><li>Develop positive relationships within the region’s communities and develop key territory strategies towards acquiring new business</li><li>Door to door business sales of Astound business services including Fiber Internet, Voice, Hosted Voice and other related products to business accounts in assigned geographical areas.</li><li>Meet individual performance requirements</li><li>Expected to meet and or exceed monthly quota requirements of new Small Business customers</li><li>Manage and self-track day-to -day sales activity to report to Regional Sales Manager</li><li>Excellent oral, written and motivational skills</li><li>Understanding of a sales funnel and successful management of daily, weekly, monthly customer work orders to ensure timely follow up</li><li>Ensure all required paperwork is legible, complete and submitted in a timely manner</li><li>Seek opportunities with customers to enhance the company’s image; Customer focused, and represents company image and products in a professional manner.&nbsp; Shows respect to internal/external customers</li><li>Proficiency in interacting with customers in a polite, professional manner; Maintain a thorough understanding of, and is able to effectively communicate, systems’ prices, channels, services and packages to potential customers</li><li>Frequent to continuous driving, walking, bending and reaching</li><li>Occasional exposure to inclement weather</li><li>Occasional to frequent exposure to uneven surfaces, hills, stairs, heights</li><li>Occasional use of standard office equipment such as computers, phones, copiers, etc.</li><li>Other duties as assigned&nbsp;</li></ul>What You Bring to the Table:<ul><li>1 – 2 years of practical, hands-on experience canvassing or cold-calling small and medium sized business customers strongly preferable.</li><li>A hunter mentality and comfortable with in-person, door-to-door selling of Astound services.</li><li>Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound products and the pricing and promotional offers available</li><li>Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook</li><li>Ability to work independently, with minimal supervision</li><li>Excellent detail orientation and follow through skills</li><li>Strong discretionary skills, as this position will have access to and work with information of a confidential nature</li><li>Ability to have a flexible schedule, some nights and weekends required</li><li>Strong organization skills with attention to detail and accuracy</li><li>Willingness and ability to quickly learn and understand the cable industry, regional communities, and customers</li><li>Ability to build relationships with local chambers, attending trade fairs to build brand awareness and new opportunities for Astound</li><li>Ability to work in a standard office environment; no hazardous or disagreeable work conditions</li><li>Ability to frequently use repetitive motions of the wrist, hands and/or fingers</li><li>Ability to lift and carry up to 20 pounds on a frequent basis (sales materials)</li><li>Must possess valid driver's license with a satisfactory driving record</li></ul>Education<ul><li>High school diploma or equivalent required</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:***Currently Offering a $3,000 Sign-On Bonus ***<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionsBase Salary:The base salary range for this position is $45,000, plus an uncapped commission plan, and opportunities for bonus and benefits, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.&nbsp;Commissions at plan: Targeted commissions at full attainment are twenty-one thousand, six hundred dollars annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of&nbsp;race, color, religion, sex,&nbsp;gender,&nbsp;pregnancy,&nbsp;childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation,&nbsp;genetic information, military or veteran status,&nbsp;citizenship,&nbsp;or other status or characteristic protected by applicable law.&nbsp;We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only):&nbsp;<a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Business Account Executive - $3,000 Sign-On Bonus

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Where you will work: This position will report to Astound’s Chicago, IL office.A Day in the Life of the Broadband Network Technician:<ul><li>Detect, troubleshoot and resolve system outages</li><li>Emergency coax restoration</li><li>Underground cable</li><li>Maintenance (power supply, actives)</li><li>Leakage</li><li>Splicing</li><li>Documentation</li><li>Participation in a 24/7 on-call rotation</li><li>Other duties as assigned</li></ul> What You Bring to the Table:<ul><li>Experience: 2+ years (telecom technician)</li><li>Competencies: Maintain satisfactory driving record and have a valid driver's license; Customer Service, Communication (verbal, written), Basic Computer</li><li>Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone; Ability to read and interpret maps; Bucket Certified; Ohm’s; Understand the Outside Plant</li><li>Knowledge, Skills and Abilities: Ladder; Hand or Power Tools; Customer Service; Communication (verbal, written); Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone</li></ul>Education and Certifications:<ul><li>High school diploma or equivalent</li><li>Valid driver’s license and satisfactory driving record</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul> *Benefits listed above are for regular full-time positionsBase Salary: The base salary range in Illinois for this position is $25.00 - $27.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Illinois and may not be applicable to other locations.Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have fun Diverse Workforce / EEO: Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>

Broadband Network Technician I

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Where you will work: This position could report to Astound's office in Chicago, ILA Day in the Life of the Commercial Network Technician:<ul><li>Assess and ascertain the condition of switches and other peripherals</li><li>Complete routine maintenance, weekly backups, daily orders and tickets in a timely manner</li><li>Troubleshoot and resolved problems</li><li>Follow established procedures and guidelines for maintenance</li><li>Follow necessary safety procedures</li><li>Other duties as assigned</li></ul>What You Bring to the Table:<ul><li>Education: High school diploma or equivalent</li><li>Experience: 2+ in customer technician (commercial)</li><li>Competencies: Maintain satisfactory driving record and have a valid driver's license</li><li>Knowledge, Skills and Abilities: Ladder; Hand or Power Tools; Customer Service; Communication (verbal, written); Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionBase Salary: The base salary range in Illinois for this position is $34.00 - $36.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Illinois and may not be applicable to other locations.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>

Commercial Network Technician

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Where you will work: This position will be based out of Astound’s Canton, MA office.A Day in the Life of the Broadband Technician II:<ul><li>Residential install, service/repair, and disconnects* (data, video, phone) on customer premises</li><li>Ensure/record correct RF and signal levels within specifications</li><li>Communication with leadership and dispatch as needed</li><li>Customer education</li><li>Operate company vehicle in safe and responsible manner</li><li>Perform all work in a safe manner according to all company policies and state rules and regulations</li><li>Operate any company vehicle in a safe and responsible manner according to all company policies and state rules and regulations</li><li>Perform residential/commercial installations, changes of service and disconnects* (high-speed data, video, phone) on customer premises</li><li>Ensure all work is completed in accordance with all applicable company procedures/policies and in compliance with all municipal, state and federal laws and guidelines</li><li>Ensure/record correct RF and Wi-Fi signal levels within specifications</li><li>Perform troubleshooting tasks to identify problems and develop and implement resolutions for video, phone, high-speed data and networking devices</li><li>Ability to troubleshoot all related RF problems from three active poles back to the customer premise (i.e. troubleshoot taps as in seizure screws and water damage; terminate open tap ports to prevent leakage)</li><li>Responsible for the operation and use of related test equipment to include, but not limited to, a signal level meter, multimeter, leakage detection equipment and laptop</li><li>Provide customer education and information on the services, equipment and products installed</li><li>Promote marketing and sales efforts during each customer contact through the upsell program</li><li>Maintain regular communication throughout the shift with management and dispatch</li><li>Take appropriate action to expedite workflow to consistently meet customer appointments and company commitments</li><li>Issue, receive, maintain and be accountable for an approved level of inventory stock and equipment</li><li>Perform stand-by duties and serve in a 24/7 on call capacity as assigned</li><li>Maintain an up-to-date timesheet and complete assigned training in a timely fashion</li><li>Other duties as assigned</li></ul>What You Bring to the Table:<ul><li>Experience: 6+ months of satisfactory metrics OR 1+ years external telecommunications technician</li><li>Competencies: Maintain satisfactory driving record and have a valid driver's license</li><li>Knowledge, Skills and Abilities: Ladder; Hand or Power Tools; Customer Service; Communication (verbal, written); Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone</li></ul>Education and Certifications:<ul><li>High School Diploma or Equivalent</li><li>Valid driver's license and satisfactory driving record per the Fleet Policy</li></ul>Physical Requirements:<ul><li>Ability to lift up to 75 lbs</li><li>Standing and walking for extended periods of time</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program *Benefits listed above are for regular full-time positions</li></ul>The base salary in Massachusetts for this position is $22-$24 per hour&nbsp;plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Massachusetts and may not be applicable to other locations.Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>

Broadband Technician II

The Vice President, General Manager is responsible for providing leadership for the assigned local market. This role focuses on driving market performance, strengthening community and government relationships, and overseeing technical operations to ensure service reliability and operational excellence. The VP will serve as a key representative of the company in the local market and will report directly to the President, General Manager for the Region.Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.&nbsp; We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.This position is located in Texas and any candidate would need to relocate to the Austin/San Marcos, Dallas or Houston area.A Day in the Life of a VP, General Manager:<ul><li>Provide leadership and oversight for the assigned market, ensuring operational alignment with region and corporate goals.</li><li>Support regional financial performance through targeted initiatives focused on revenue growth, cost efficiency, and customer satisfaction.</li><li>Collaborate with regional leadership and corporate strategy teams to implement business plans tailored to local market dynamics.</li><li>Monitor local market trends, customer needs, and competitive activity to inform tactical decisions.</li><li>Represent the company in local and regional government affairs, maintaining strong relationships with elected officials, regulatory bodies, and industry associations.</li><li>Serve as a visible leader in the community, fostering partnerships with local organizations and stakeholders.</li><li>Oversee operations within the market, ensuring infrastructure reliability, service quality, and operational efficiency.</li><li>Partner with engineering and network operations teams to implement upgrades, resolve issues, and maintain service standards.</li><li>Lead and monitor technical performance metrics and drive continuous improvement initiatives.</li><li>Ensure compliance with technical and safety regulations and standards.</li><li>Lead and manage local sales and service teams in achieving performance goals and delivering a superior customer service experience.</li><li>Act as a point of escalation for significant customer issues and ensure timely resolution.</li><li>Facilitate communication between local teams and corporate leadership to alignment and transparency.</li><li>Champion community engagement initiatives and represent the company at public events and forums.</li><li>Support employee development and retention through coaching, mentoring, and recognition.</li><li>Actively support, promote, and advance all aspects of Astounds Inclusion and Belonging work, recognizing it as a business priority, including creating a work environment where all employees feel valued, respected, heard and empowered</li><li>Other duties as assigned</li></ul>What you Bring to the Table:Education: <ul><li>Bachelor's degree in Business Administration, Management, or a related field required.</li></ul>Experience:&nbsp;<ul><li>Minimum 10 years of progressive leadership experience, including 5+ years in a senior operational, sales, or technical role within the telecommunications or related industry.</li><li>Experience working with government entities and community organizations preferred.</li><li>Experience overseeing technical operations or infrastructure in a service-oriented environment preferred.</li></ul>Knowledge, Skills &amp; Abilities:<ul><li>Strong understanding of local market dynamics, technical operations, and regulatory environments.</li><li>Proven ability to build and maintain relationships with government officials and community leaders.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Ability to lead cross-functional teams and drive results through influence and collaboration.</li><li>Strategic thinker with strong analytical and problem-solving capabilities.</li><li>Commitment to fostering an inclusive and engaging workplace culture.</li><li>Residency within or willingness to relocate to the assigned market.</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time position&nbsp;Base Compensation:&nbsp; The base salary range for this position is $280,000-$400,000&nbsp;annually plus opportunities for bonus and benefits. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.&nbsp;Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only):&nbsp;<a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

76 Astound Broadband Jobs