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Astound Broadband, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.&nbsp;Job Summary Astound Broadband is searching for a Fiber Splicing Technician in our Bellingham, Washington area. This position plays a vital role in ensuring quality and timely deliveries of our fiber services to customers. This candidate will perform prep and fusion of single-mode or multi-mode fiber optic cables for both inside and outside plant construction. They will be performing fiber panel audits and splice case audits, as well as properly placing mid-sheath splices.Duties and Responsibilities <ul><li>Perform prep and fusion of single-mode or multi-mode fiber optic cables for both inside and outside plant construction.</li><li>Perform fiber panel audits and splice case audits.</li><li>Properly place mid-sheath splices.</li><li>Test and troubleshoot fiber using an OTDR, optical power meter, fiber identifier and scope.</li><li>Perform installation and testing of fiber cross connects</li><li>Work with Construction Project Managers and Fiber Design to perform splicing as directed.</li><li>Provide Fiber Design team with detailed reports of field splicing activity.</li><li>Perform all work as necessary to conform to quality control guidelines (includes compliance with requirements outlined in applicable regulations such as: OSHA, FCC, NESC and NEC, etc.; as well as following procedures as outlined in the Installation, Technical, Operations, and Safety Manuals, and Employee Handbook).</li><li>Clean, maintain, stock and secure equipment.</li><li>Maintain a positive attitude and strong work ethic that can provide high productivity with minimal supervision.</li><li>Participate in engineering, permit and construction processes.</li><li>Construct proper splice cases pressurized and non-pressurized, using all types and sizes of cable, including, but not limited to: grounding, bonding, isolation, slack storage and sealing.&nbsp; </li><li>Make precise recommendations for changes in running fiber optic cables and provide input into construction methodologies.</li><li>Assist in scheduling splicing jobs with Construction Managers and/or Fiber Design.</li><li>Assist in training and support for Fiber Splicer I-II.</li><li>In coordination with Construction Manager, prepare required Wimps needed with the NOC for all maintenance splicing required.</li><li>Work with Fiber Design on required parts and equipment.</li><li>Work flexible hours as needed and on-call rotation which may include nights and weekends.</li><li>Other duties as assigned.</li><li>Must possess a valid driver's license and maintain a clean driving record.&nbsp;</li></ul>Requirements/Qualifications Education:<ul><li>High school diploma or equivalent</li></ul>Experience:<ul><li>5+ year of splicing experience with the ability to properly place a mid-sheath splice.</li></ul>Knowledge, Skills and Abilities: <ul><li>Proficient with construction equipment, hand tools, fusion splicer, OTDR, fiber identifiers and scope.</li><li>Strong written and verbal communication skills are required.</li><li>Ability to adhere to Local and Federal regulations and company policies.</li><li>Strong organizational skills are required with the ability to prioritize and organize effectively.</li><li>Basic computer skills and understanding of Outlook, Excel, Word and Google Suite (Docs, Drive and Mail) and Smartsheets.</li><li>Perform prep and fusion of Ribbon fiber and single mode.&nbsp;</li><li>Intermediate understanding of proper safety construction practices.</li><li>Ability to work flexible hours including nights and weekends, as well as on call rotation.</li><li>Ability to communicate and interact effectively with team members.&nbsp; </li><li>Ability to work in a fast-paced, dynamic environment without supervision.</li><li>Ability to drive company vehicles in a safe and responsible manner.</li><li>Valid driver’s license and auto insurance with a satisfactory driving record.</li><li>Ability to live within 30 miles, or maximum of 1-hour commute during regular commuting hours from the assigned territory.&nbsp; Territories are defined by management and can be altered at any time.</li></ul>Physical Requirements:<ul><li>Ability to carry, climb and operate an extension ladder (approx. 28 ft high and 75 pounds).</li><li>Ability to lift and move up to 100 pounds.</li><li>Vision abilities include: close vision, distance vision, color vision, peripheral vision, depth perceptions and the ability to adjust focus.</li><li>Ability to work while standing 50 - 70% of the time.</li><li>Ability to perform job from high places (i.e. towers and roofs).</li><li>Ability to be exposed to dust, dirt, noise, insects and cleaning solutions.</li><li>Ability to work in poorly ventilated during extreme heat.</li><li>Ability to work outdoors in all kinds of weather and all times of the day or night.</li><li>Ability to work near power lines and electricity.</li><li>Ability to work and travel in inclement weather.</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>The base salary range in Washington for this position is $27.50 - $45.00/hr, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Washington and may not be applicable to other locations.<ul><li>Fiber Splicing Technician I: $27.50-$38.00/hr</li><li>Fiber Splicing Technician II: $32.50-$42.00/hr</li><li>Fiber Splicing Technician III: $ 33.00-$45.00/hr</li></ul>Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of&nbsp;race, color, religion, sex,&nbsp;gender,&nbsp;pregnancy,&nbsp;childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation,&nbsp;genetic information, military or veteran status,&nbsp;citizenship,&nbsp;or other status or characteristic protected by applicable law.&nbsp;We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Fiber Splicing Technician I, II or III

Astound, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success.&nbsp; With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.&nbsp;&nbsp;Where you will work: Dallas, TXA Day in the Life of the Supervisor, Construction:<ul><li>Works with the Operations Manager to facilitate build plan objectives and manage expectations. Assigns and sets weekly targets for and monitors the construction activities of the Construction Coordinators, Broadband Network Fiber Technicians, Utility &amp; Permit Coordinator, and Contractors.</li><li>Reviews and approves all JCE’s and invoices. Reviews and checks all prints, BOM’s, permits, QC sheets, and forwards all JCE’s to Corporate for final processing approval.</li><li>Verifies OSP facilities through regular field inspections of work, ensuring job folders are current, processing of damage claims, and feedback from Ops.</li><li>Ensures invoices, material usage, As-Built maps and job closings are correct and processed on time. Monitors OMNIA walkouts and Cronus orders.</li><li>Ensures Construction Coordinators, Broadband Network Fiber Technicians and contractors, follow safe and approved standards of work practices and have necessary craft, skills, and tools.</li><li>Maintains strong relations with Retail, Enterprise &amp; Wholesale Departments, to ensure mutual cooperation through the project management cycle of all works in progress from beginning to completion.</li><li>Drives a company vehicle in the course and scope of performing duties.</li><li>Other duties as assigned.</li></ul>What You Bring to the Table:<ul><li>Experience: 5 years or more of management experience in telecommunications-related services</li><li>Experience in managing diverse environments, budgets &amp; preparation forecasting, supervision of capital and expense budgets</li><li>Strong PC, math, Microsoft Project, Word, Excel, and verbal and oral communication skills</li><li>Experience in broadband construction techniques and RF / Fiber design</li><li>Proven leadership ability to evaluate, train and motivate staff</li><li>Experience in dealing with internal and external (public utilities, city and local government agencies) customers</li><li>Valid driver’s license and satisfactory driving record per Fleet policy</li></ul>Physical Requirements:<ul><li>Ability to lift up to 75 lbs</li><li>Standing and walking for extended periods of time</li></ul>Education and Certifications:<ul><li>High School Diploma or equivalent</li></ul>We are Proud to Offer an Astounding Benefits Package<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionMission Statement*Take Care of the Customer *Take Care of Each Other *Do What We Say We Are Going To Do *Have Fun! Diverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>

Supervisor, Construction

Astound, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.Where you will work (if applicable): Lanham, MD A Day in the Life of the Project Manager:● Provide overall direction for all areas of engineering support for system locations regarding new and existing technologies and current operating standards. ● Consult with management regarding business operations and strategic planning of new build/rebuilds, network plant operations and new product development and deployment. ● Perform field walkout of Astound Franchise Areas for the following: Routing options for building penetrations of coax and/or fiber, routing options for riser construction, Commercial Building and MDU post wiring designs, infrastructure repairs for existing properties, and forced relocates of Astound plant. ● Verify system routing maps per design specifications in Astound’s build area. ● Ability to recognize and identify problems in the field, within the guidelines provided by Astound, that may pose concerns for the design or/or construction of Astound’s network build(s). ● Assist drafters in reading field maps and have basics knowledge of AutoCAD drafting. ● Assist other Astound field associates with various field tasks when required. ● Prepare weekly and monthly production reports on results of work order projects in progress or completed.● Schedule and manage the installation of all work order projects which may include direct coordination with municipalities, landlords, customers and internal departments. ● Provide quality assurance support and direction to construction, engineering staff and contractor crews, regarding new or existing technologies, company technical quality assurance (TQA) standards. ● Maintain a positive representation of Astound at all customer meetings. ● Manage contractor bidding, awards and process payment for projects completed. ● Project management support for other high-impact projects across SMB, Enterprise, and Residential business unit. ● Maintain documentation and database for all SMB, Enterprise and Residential Survey requests and update as needed. ● Manage all budgetary aspects of each project based on the capital &amp; operational expense targets. ● Create, manage and maintain all survey work orders to comply with local construction standards and insure construction completion dates are met. ● Provide building design drafts for wire routing in apartments, building backbone wiring and laterals in accordance with Astound infrastructure wiring standards to Astound Network Designer(s). ● Perform all work in a safe manner according to all company independent agencies municipal, state and federal safe work rules and regulations. ● Perform other duties as assigned.What You Bring to the Table:● Education: High School or GED required. Bachelor of Science/Bachelor of Engineering preferred, or relevant Work Experience: 7+ years with fiber-optic/telecom construction ● Knowledge: General knowledge of RF Fiber/Coax hybrid design philosophy, understanding of general forward and reverse RF design architecture, understanding of “loop-through” and “home run” building design architectures, basic understanding of fiber optics in relationship to RF Network Design, and basic understanding of RF Distortion Calculations. Familiar with Microsoft Excel, Microsoft Word, Smartsheets and related software. ● Skills: Self-starter with proven customer service skills, interpersonal skills, and organizational skills. Able to clearly and effectively communicate through oral and written means. Can work independently or as part of a team. Flexible to assignment changes and able to multitask. Ability to interpret design maps, schematics, engineering &amp; utility plans and architectural drawings. Ability to orient oneself between a location on a printed map and the actual physical location. ● Working Conditions: Ability to walk over rough terrain when necessary, work outdoors in a variety of temperatures and weather conditions, and work in confined spaces. Ability to be able to lift up to 50 to 75 lbs. 10 to 15 times per day/shift. i.e. manholes, climb a ladder up to 10 to 15 times per day, and kneel up to 10 to 15 times per day. Work in a fast paced environment. ● Valid driver’s license and satisfactory driving record ● Ability to maintain confidentialityWe're Proud to Offer a Comprehensive Benefits Package Including: ● 401k retirement plan, with employer match ● Insurance options including: medical, dental, vision, life and STD insurance ● Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization ● Floating Holiday: 40 hours per year ● Paid Holidays: 7 days per year ● Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws ● Tuition reimbursement program ● Employee discount program *Benefits listed above are for regular full-time position &nbsp;Base Salary: The base salary range in Maryland for this position is $62,859.89 - $105,022.01 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations.Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>

Project Manager I

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.Where you will work:<ul><li>This position is based out of the Astound Broadband's Garberville, CA office and &nbsp;would be an in office/field role.</li></ul>A Day in the Life of the Broadband Technician Lead:<ul><li>Residential and Commercial install, service/repair, and disconnects* (data, video, phone) on customer premises</li><li>Assist supervisors and technicians with escalations and specialized work orders</li><li>Ensure/record correct RF and signal levels within specifications</li><li>Communication with leadership and dispatch as needed</li><li>Customer education</li><li>Operate company vehicle in safe and responsible manner</li><li>Participation in a 24/7 on-call rotation</li><li>Other duties as assigned</li></ul>What You Bring to the Table:<ul><li>2+ years experience as a Technician in the Telecommunications industry (6+ months satisfactory metrics with Hybrid Fiber- Coaxial (HFC) network experience preferred)</li><li>Proficiency in problem-solving, time management, and basic computer skills</li><li>Experience with power tools, reading and interpreting NIMS and AutoCAD maps</li><li>Must possess a working knowledge of phone/IP networks and POS systems, and ability to effectively communicate the differentiation&nbsp;</li><li>Strong customer service skills</li><li>Strong verbal and written communication skills</li><li>Ability to work effectively, both independently and as part of a team</li><li>Must possess a valid driver's license with a satisfactory driving record compliant with the company policy</li></ul>Education &amp; Certifications:<ul><li>High school diploma or equivalent </li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program ( after 1 year of employment up to $4,000.00 per calendar year)</li><li>Employee discount program ( If in our serviceable area)</li></ul>*Benefits listed above are for regular full-time positions&nbsp;The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. The base salary range in California for this position, plus opportunities for bonus, benefits and commission, if applicable, is:&nbsp;<ul><li>Broadband Technician Lead: $26.80 - $37.52 per hour</li></ul>Perks of the position :<ul><li>Home Garaging ( If you qualify)&nbsp;</li><li>Provided tools, uniforms, and work vehicle</li><li>Paid Training&nbsp;&nbsp;</li></ul> <h4>Our Mission Statement:&nbsp;</h4>* Take care of our customers&nbsp;* Take care of each other&nbsp;* Do what we say we are going to do&nbsp;* Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Broadband Technician Lead

Construction CoordinatorDallas, TexasAstound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. &nbsp;With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.A Day in the Life of the Construction Coordinator:<ul><li>Performs pre-construction field inspection to ensure completion of make-ready and existing aerial facilities owned by various power, telephone and CATV companies.</li><li>Responsible for working with and managing contractors, preparing detailed work prints, writing Job Cost estimates, and creating a bill of materials (BOM) for aerial and underground projects.</li><li>Performs field review of upcoming projects to ensure accuracy and necessity of proposed field construction.</li><li>Performs field inspections against invoices to ensure accuracy, ensure Astound specifications are met, and material usage is correct.</li><li>Responsible for forecasting material needs and coordinating with Project Manager and Warehouse personnel.</li><li>Provides regular project status reports to the Project Manager and Community Liaison Manager.</li><li>Provides supervision and support to OSP Inspector.&nbsp;</li><li>Responsible for coordinating with others to ensure the completion of make-ready work of existing aerial facilities owned by various power, telephone, and CATV companies.&nbsp;</li><li>Responsible for the implementation of project contracts awarded by the Project Manager, preparing Notice to Proceed, and creating a bill of material for aerial and underground projects. Perform unit price negotiations with contractors when the scope of work is outside the standard price schedule.&nbsp;</li><li>Responsible for forecasting material needs and coordinating with a purchasing manager.</li><li>Provides weekly project status reports to the Director of Construction, Project Manager, and Community Liaison Manager.</li><li>Drives a company vehicle in the course and scope of performing duties.</li><li>Other duties as assigned.&nbsp;</li></ul>What You Bring to the Table:<ul><li>Education: High school diploma or equivalent;</li><li>Certification: &nbsp;Certification for operating a bucket truck or pole climbing is preferred;</li><li>Experience in word processing and Excel spreadsheets and Microsoft Money preferred;</li><li>Must have working knowledge and experience with aerial and underground CATV/telephone construction methods and procedures;</li><li>Must have experience with reading and interpreting construction prints;</li><li>Must have 3 -10 plus years experience building and maintaining communications networks and Familiarity with AutoCAD is a must;</li><li>Must possess project management skills, the ability to make decisions, work with a limited amount of supervision and be able to read and interpret construction prints;</li><li>Valid driver license and satisfactory driving record per Fleet policy.</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionsOur Mission Statement:<ul><li>Take care of our customers</li><li>Take care of each other</li><li>Do what we say we are going to do</li><li>Have fun</li></ul>Diverse Workforce / EEO: Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>

Construction Coordinator

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.Where you will work: This position will be based out of Astound’s Port Townsend, WA office.A Day in the Life of the Broadband Network Technician:<ul><li>Detect, troubleshoot and resolve system outages</li><li>Emergency coax restoration</li><li>Underground cable</li><li>Maintenance (power supply, actives)</li><li>Leakage</li><li>Splicing</li><li>Documentation</li><li>Participation in a 24/7 on-call rotation</li><li>Other duties as assigned</li></ul> What You Bring to the Table:<ul><li>Experience: 2+ years (telecom technician)</li><li>Competencies: Maintain satisfactory driving record and have a valid driver's license; Customer Service, Communication (verbal, written), Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone; Ability to read and interpret maps; Bucket Certified; Ohm’s; Understand the Outside Plant</li></ul>Physical Requirements:<ul><li>Ability to lift up to 75 lbs</li><li>Standing and walking for extended periods of time</li></ul>Education and Certifications:<ul><li>High School Diploma or equivalent</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program *Benefits listed above are for regular full-time positions&nbsp;</li></ul>The base salary in Washington for this position is $23.15-35.74 per hour plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Washington and may not be applicable to other locations.Broadband Network Technician I - $23.15 - $32.41 per hour Broadband Network Technician II - $24.31- $35.03 per hour Broadband Network Technician III - $25.53 - $35.74 per hour&nbsp;Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Broadband Network Technician I, II or III

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.Where you will work: This position will be based out of Astound’s Framingham, MA office.A Day in the Life of the Broadband Network Technician:<ul><li>Detect, troubleshoot and resolve system outages</li><li>Emergency coax restoration</li><li>Underground cable</li><li>Maintenance (power supply, actives)</li><li>Leakage</li><li>Splicing</li><li>Documentation</li><li>Participation in a 24/7 on-call rotation</li><li>Other duties as assigned</li></ul> What You Bring to the Table:<ul><li>Experience: 2+ years (telecom technician)</li><li>Competencies: Maintain satisfactory driving record and have a valid driver's license; Customer Service, Communication (verbal, written), Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone; Ability to read and interpret maps; Bucket Certified; Ohm’s; Understand the Outside Plant</li></ul>Physical Requirements:<ul><li>Ability to lift up to 75 lbs</li><li>Standing and walking for extended periods of time</li></ul>Education and Certifications:<ul><li>High School Diploma or equivalent</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program *Benefits listed above are for regular full-time positions&nbsp;</li></ul>The base salary in Massachusetts for this position is $26.44 - $28.85 per hour plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Massachusetts and may not be applicable to other locations.Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Broadband Network Technician I

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.&nbsp;Entrepreneurial yet established and growing organization where you can make a true impact!Where you will work:&nbsp;<ul><li>This position will be based in Astounds Dallas, TX office.</li></ul>A Day in the Life of the Broadband Technician:<ul><li>Residential install and disconnects* (data, video, phone) on customer premises</li><li>Ensure/record correct RF and signal levels within specifications</li><li>Communication with leadership and dispatch as needed</li><li>Customer education</li><li>Operate company vehicle in safe and responsible manner</li><li>Other duties as assigned</li></ul>What You Bring to the Table:<ul><li>Education: High school diploma or equivalent</li><li>Experience: 0 (Entry Level)</li><li>Competencies: Maintain satisfactory driving record and have a valid driver's license</li><li>Knowledge, Skills and Abilities: Ladder; Hand or Power Tools; Customer Service; Communication (verbal, written); Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone</li></ul>Education and Certifications:<ul><li>High school diploma or equivalent</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program &nbsp;</li></ul>*Benefits listed above are for regular full-time positions<h4>Our Mission Statement:</h4>* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>

Broadband Technician I

<h4>Direct Sales Representative</h4>Location: Midland to Odessa, TexasUnlimited earning potential with uncapped commissions!$5,000 Sign on Bonus!Opportunity to earn a targeted compensation up to $85,000 to $90,000 at full attrition with a $34,000 base salary!&nbsp; We offer a $34,000 base with a commission plan that allows you the freedom to exceed quota.&nbsp; (*See total compensation details below the job description). You will be representing a superior telecommunication provider and company that cares about you and our customers.&nbsp;Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.&nbsp; We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Where you will work:&nbsp;<ul><li>This is a dynamic opportunity to represent our organization in the greater Midland to Odessa, TX market</li><li>This individual will be based in the field, with the ability to travel into the nearest office as needed&nbsp;</li></ul>A Day in the Life of the Direct Sales Representative:<ul><li>Obtain new customers in a residential environment through professional, face-to-face interaction with residents, property management groups, and other referral sources</li><li>Aggressively pursue any leads provided daily</li><li>Understand every unique element of assigned properties within portfolio</li><li>Distribute marketing material, facilitate strategic marketing campaigns, build Astound brand awareness</li><li>Review and understand property contract language, service levels, restrictions, and obligations</li><li>Understand customer needs and articulate solutions</li><li>Attend mandatory sales meetings</li><li>Report sales statistics accurately and promptly to management</li><li>Stay up to date with what the competition is doing in your market</li></ul>What You Bring to the Table:<ul><li>Ability to work in a fast paced challenging environment</li><li>Enjoys working outdoors "on the hunt" since 90% of all work is in the field</li><li>Excellent communications, relationship building, organizational, presentation and influence skills</li><li>You have a positive, creative and persuasive personality</li><li>Must be a motivated, self-starter and comfortable with working autonomously</li><li>Must be detail oriented and has highly developed organizational and time management skills</li><li>You are sales-quota driven</li><li>Must have valid driver's license and reliable transportation</li><li>You’re passionate in connecting with potential customers and bringing them the joy of our products</li><li>You’re driven to succeed in every situation presented</li><li>You’re resilient and adapt to an ever-changing environment</li><li>Visit potential customers at their residences to discuss service needs, providing quotes and sign up orders</li><li>Protected Territory with excellent training/mentoring</li><li>Adjusted Quota during your ramp-up period</li><li>We provide flexible scheduling</li><li>This is a face-to-face and door-to-door position. It’s not easy for everyone, however, the base salary and uncapped commission compensation is designed for excellent earnings potential!</li><li>Other duties as assigned</li></ul>Education and Certifications:<ul><li>High school diploma or equivalent</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:&nbsp;<ul><li>Opportunity for uncapped earning potential! &nbsp;</li><li>Vehicle Allowance provided</li><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>Base Salary:&nbsp;The base salary range in Texas for this position is $34,000, plus opportunities for bonus, benefits and commission, if applicable. It is specific to Texas and may not be applicable to other locations.&nbsp;Commissions at plan:&nbsp;Uncapped commissions with targeted commissions at full attainment could be up to or over $56,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.&nbsp;Our Mission Statement<ul><li>Take Care of Our Customers</li><li>Take Care of Each Other</li><li>Do What We Say We are Going To Do</li><li>Have Fun</li></ul>Diverse Workforce / EEO:&nbsp;Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.CCPA Employee Privacy Policy (For California Candidates Only):&nbsp;<a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Direct Sales Representative- Residential - $5,000 Sign-On Bonus

<h4>Warehouse Technician I&nbsp;</h4>Location: Chicago, IL&nbsp;Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.Where you will work:&nbsp;<ul><li>This position will be based in Astounds Chicago, IL office</li></ul>A Day in the Life of the Warehouse Technician I :<ul><li>Perform receiving functions for all incoming inventory, comparing paperwork to ensure actual inventory received matches packing slips.</li><li>Inspect, repair, and test all incoming converters and modems. Perform cosmetic repairs and cleanings to ensure they are operational and ready for use.</li><li>Verify the integrity of ICOMS accounts against work orders. Distribute and document supplies and equipment upon issuance of authorized requests.&nbsp;</li><li>Follow inventory control procedures by conducting periodic physical counts, maintaining inventory levels, ordering supplies as needed, preparing shipments, documenting quantities, and updating reports for accurate inventory tracking.&nbsp;&nbsp;</li><li>Secure inventory within designated warehouse areas.&nbsp;</li><li>Maintain a neat and orderly warehouse and equipment repair areas at all times.</li><li>Other duties as assigned.</li></ul>What You Bring to the Table:The ideal candidate will have the required knowledge, aptitude and be ability to perform the following tasks, with or without reasonable accommodations:<ul><li>Work independently.</li><li>Prioritize and organize effectively.</li><li>Implement simple record-keeping procedures.</li><li>Demonstrate courtesy and patience with internal customers.</li><li>Comply and adhere with all company implemented policies and safety procedures. </li><li>Drive a company vehicle safely and responsibly.</li><li>Have vision ability: close vision, peripheral vision, and the ability to adjust focus , as well as being able to differentiate between different sizes and colors of wires.</li><li>Work with small components and wires to make cable connections.</li><li>Bend and lift materials up to 75 pounds from floor level to a height of 6 feet, placing them on shelves or vehicles.</li><li>Use of the following hand tools: electric drills, hammers, bolt cutters, screw drivers, wrenches, and tape measures.</li><li>Work while standing 50–70% of the time.</li><li>Exhibit effective communication skills (written and verbal).</li><li>Possess basic knowledge of mathematics.</li></ul>&nbsp;Qualification:&nbsp; Education: High school diploma or equivalent.Valid driver’s license,&nbsp; and a satisfactory driving record within company required standards.We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program ( after 1 year of employment up to $4,000.00 per calendar year)</li><li>Employee discount program ( If in our serviceable area)</li></ul>*Benefits listed above are for regular full-time positions&nbsp;Base Salary: The base salary range in Illinois for this position is $17.00 -$19.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Illinois and may not be applicable to other locations.<h4>Our Mission Statement:</h4>* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>

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