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Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Site Reliability Engineer to work in Fidelity’s Enterprise Infrastructure Group in Westlake TX or Merrimack NH. <h3><strong>The Role</strong></h3> Our Site Reliability Engineering group within Enterprise Infrastructure combines Operations Excellence with the Development Experience to deliver services at high scale, high availability with resilience by using automation and Infrastructure Code. We build reliability into our ecosystem by applying standard methodologies in Resiliency Engineering, Automation, Observability &amp; Chaos Testing.<br> The team comes from diverse technical backgrounds, and the responsibilities provide the opportunity for a variety of challenges. Ideal candidates will have a background in either software engineering or systems engineering with a desire to learn the other or previous experience as an SRE. We are looking for a Systems Thinking, SRE Engineer who has helped teams scale through production insights, operational automation, developer guidance, real-time metrics, automation, automation, automation...! <h3><strong>Team</strong></h3> We at the Production Services (EI&amp;O-PS) in Fidelity are a centralized support services organization in the Enterprise Infrastructure &amp; Operations group of Fidelity. EI&amp;O-PS supports 3000+ applications across Fidelity business units providing roster based on call rotation (follow the sun model). Services provided by EI&amp;O-PS include Platform, Application and Batch Support via Incident management, Change management, Environment management, Cloud, UI, Middle Tier &amp; Database Services, Mainframe operations, Release Services &amp; Performance Engineering services. <h3><strong>The Expertise You Have</strong></h3> <ul> <li>Bachelor’s degree or equivalent experience or higher in a technology related field (e.g. Engineering, Computer Science, etc.) required, Master’s degree a plus </li><li>8+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale. </li><li>2 years of experience in Cloud development (AWS) and migration skills; Experience with building and operating highly resilient platforms in AWS cloud environments </li><li>2-4 years of experience in software development with Python, NodeJS, or Java with a focus on SDLC and automation </li><li>Hands-on experience with container orchestration, preferably with Kubernetes </li><li>Experience operating and implementing distributed &amp; highly concurrent service-based </li></ul> <h3>T<strong>he Skills You Bring</strong></h3> <ul> <li>Ability to automate with various scripting languages (Python, Shell scripting, etc…) </li><li>Experience managing systems using infrastructure as code tools (IAM, ARM, Terraform, Chef, …) </li><li>Solid understanding of Cloud Computing and DevOps concepts including CI/CD pipelines </li><li>Hands-on Kubernetes skills and knowledge. </li><li>Hands on experience with one or more observability tools (Prometheus, Grafana, ELK/OpenSearch, OpenTelemetry, Datadog, etc…) </li><li>Experienced in Instrumentation with systems skills on building and operating, monitoring, logging, alerting services of distributed systems at scale </li><li>Proven experience in maintaining scalability and resiliency of complex environment. </li><li>Proven experience in implementing advanced observability practices and techniques at scale. </li><li>Demonstrated ability to apply modern monitoring tools (Datadog, Prometheus, Splunk, …) </li><li>Ability to triage, complete root cause analysis, and be decisive under pressure </li><li>Experience managing and interpreting large datasets using query languages and visualization tools </li><li>Proficient communication skills with an ability to reach both technical and non-technical audience </li><li>Ability to learn new software, method and practices and bringing them to our developers </li><li>Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner and build and maintain effective relationships </li></ul> <h3><strong>Dynamic Working</strong></h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. <strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.</strong> <h3><strong>Company Overview</strong></h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource.<br> For information about working at Fidelity TalentSource, visit FTSJobs.com.<br> Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3><strong>Information about Fidelity Investments</strong></h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.<br> Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Site Reliability Manager

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Scrum Master to work in Westlake, TX! <h3><strong>Scrum master</strong></h3> As a Scrum Master you blend deep scrum expertise with a passion for mentoring and coaching, and constant improvement. As part of a highly collaborative squad you will advise, mentor, coach and train on performance against agile values, practices and processes to accelerate squad value delivery. In partnership with the squad leader you will maintain a backlog, help to remove impediments and facilitate agile ceremonies such as the daily stand up, sprint planning, backlog refinement and retrospectives. You will have responsibility for release management coordination and participate in scaling ceremonies and activities as you manage interdependencies across squads and tribes. You will examine and drive team performance through metrics and find opportunities for the squad to fully realize the benefits of working in an agile structure. <h3><strong>The Team</strong></h3> You will support one to two cross-functional squads within Enterprise Technology engaging the squad leader, other scrum masters, and squad members aligned to the squad(s). You will reinforce and embed an agile approach and principles into the day-to-day work. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture. <h3><strong>The Expertise You Have</strong></h3> <ul> <li>Bachelor’s degree or undergraduate degree preferred </li><li>Certified Scrum Master (CSM) required </li><li>Jira experience </li><li>Product Management/Delivery Management experience </li><li>Release Management Experience </li><li>Three to five year’s experience as a Scrum Master. </li><li>Understanding and experience working with Scrum and Kanban teams. </li></ul> <h3><strong>The Skills You Bring</strong></h3> <ul> <li>You possess excellent communication and interpersonal skills and can rapidly build trust and positively influence others at all levels of the organization </li><li>Proven change agent capable of coaching agile practices to teams and individuals from across different functions, experiences, and geographies as they work through new and unfamiliar situations </li><li>You are an effective facilitator and can brainstorm with the team to generate solutions that address challenges and roadblocks to accelerating value delivery </li><li>An intellectual curiosity and passion for learning new skills and modeling a culture of continuous learning, mentoring and coaching </li><li>JIRA align experience preferred </li></ul> <h3><strong>The Value You Deliver </strong></h3> <ul> <li>Working with squad and chapter leaders to enable delivery of the squad's mission through well-executed sprints </li><li>Accelerating overall squad performance, efficiency and value delivered and find opportunities to improve agile maturity and metrics, and providing coaching, training, and resources </li><li>Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts to ensure accurate and clear feedback to the squad members and clarity to other partners </li><li>Managing, coordinating logistics for and participating in agile ceremonies (e.g., backlog prioritization, sprint planning, daily stand-ups, retrospectives and as appropriate, scrum of scrum masters) </li><li>Supporting adoption, and consistent use of enabling tools (e.g., Jira, Mural, MS Teams) </li></ul> <h3><strong>Dynamic Working</strong></h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. <strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.</strong> <h3><strong>Company Overview</strong></h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource.<br> For information about working at Fidelity TalentSource, visit FTSJobs.com.<br> Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3><strong>Information about Fidelity Investments</strong></h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.<br> Fidelity Investments and Fidelity TalentSource are equal opportunity employers.<br>

Scrum Master

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Scrum Master to work in Smithfield, RI! <h3><strong>Scrum master</strong></h3> As a Scrum Master you blend deep scrum expertise with a passion for mentoring and coaching, and constant improvement. As part of a highly collaborative squad you will advise, mentor, coach and train on performance against agile values, practices and processes to accelerate squad value delivery. In partnership with the squad leader you will maintain a backlog, help to remove impediments and facilitate agile ceremonies such as the daily stand up, sprint planning, backlog refinement and retrospectives. You will have responsibility for release management coordination and participate in scaling ceremonies and activities as you manage interdependencies across squads and tribes. You will examine and drive team performance through metrics and find opportunities for the squad to fully realize the benefits of working in an agile structure. <h3><strong>The Team</strong></h3> You will support one to two cross-functional squads within Enterprise Technology engaging the squad leader, other scrum masters, and squad members aligned to the squad(s). You will reinforce and embed an agile approach and principles into the day-to-day work. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture. <h3><strong>The Expertise You Have</strong></h3> <ul> <li>Bachelor’s degree or undergraduate degree preferred </li><li>Certified Scrum Master (CSM) required </li><li>Jira experience </li><li>Product Management/Delivery Management experience </li><li>Release Management Experience </li><li>Three to five year’s experience as a Scrum Master. </li><li>Understanding and experience working with Scrum and Kanban teams. </li></ul> <h3><strong>The Skills You Bring</strong></h3> <ul> <li>You possess excellent communication and interpersonal skills and can rapidly build trust and positively influence others at all levels of the organization </li><li>Proven change agent capable of coaching agile practices to teams and individuals from across different functions, experiences, and geographies as they work through new and unfamiliar situations </li><li>You are an effective facilitator and can brainstorm with the team to generate solutions that address challenges and roadblocks to accelerating value delivery </li><li>An intellectual curiosity and passion for learning new skills and modeling a culture of continuous learning, mentoring and coaching </li><li>JIRA align experience preferred </li></ul> <h3><strong>The Value You Deliver </strong></h3> <ul> <li>Working with squad and chapter leaders to enable delivery of the squad's mission through well-executed sprints </li><li>Accelerating overall squad performance, efficiency and value delivered and find opportunities to improve agile maturity and metrics, and providing coaching, training, and resources </li><li>Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts to ensure accurate and clear feedback to the squad members and clarity to other partners </li><li>Managing, coordinating logistics for and participating in agile ceremonies (e.g., backlog prioritization, sprint planning, daily stand-ups, retrospectives and as appropriate, scrum of scrum masters) </li><li>Supporting adoption, and consistent use of enabling tools (e.g., Jira, Mural, MS Teams) </li></ul> <strong>The hourly pay rate range for this position is $60 - $65 per hour. </strong><br> <strong>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</strong> <h3><strong>Dynamic Working</strong></h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. <strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.</strong> <h3><strong>Company Overview</strong></h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource.<br> For information about working at Fidelity TalentSource, visit FTSJobs.com.<br> Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3><strong>Information about Fidelity Investments</strong></h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.<br> Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

<strong>Systems Engineer</strong><br> <strong>Location: Salt Lake City, UT </strong><br> <br> Advanced Process Solutions is an organization focused on process automation tools and technologies for Fidelity’s critical business processes and driving significant improvements in those processes – both local to individual businesses and cross-enterprise. This role is a key driver in matching the ideal process improvement tools and techniques to individual process optimization opportunities. <br> <br> Within Advanced Process Solutions, the Systems Engineering team is responsible for infrastructure solutions, automation, application deployments, monitoring and production support.<br> <br> We are looking for a highly motivated associate with expertise in engineering and production operations. As a Systems Engineer, you will work closely with engineering teams to deploy applications and customer support and business teams to coordinate incident response. You will also work with enterprise infrastructure teams to maintain and support on-prem non-production and production infrastructure. <br> <br> The <strong>Expertise</strong> We’re Looking For <br> <ul> <li>Bachelors’ Degree in a technical discipline or equivalent experience </li><li>6+ years of systems administration </li></ul> <br> The <strong>Skills</strong> You Bring<br> <ul> <li>Linux systems administration experience required </li><li>Experience supporting Java and Tomcat applications desirable </li><li>Application development experience desirable </li><li>Developing Internet based applications that operate in a client/server environment desirable </li><li>Application performance testing experience desirable </li><li>Pipeline automation and orchestration utilizing the following stack or like GIT, Jenkins, Maven, JUnit, Docker, JMeter, Artifactory, Sonar, Veracode, Kubernetes </li><li>Coordinate timely resolution of problem tickets, incident tickets and security findings with engineering teams </li><li>Excellent communication skills required </li><li>Strong problem resolution skills required </li><li>Ability to work in a team-oriented environment required </li></ul> <br> The <strong>Value</strong> You Deliver<br> <ul> <li>System Administration in Linux and Windows </li><li>Develop monitoring and management tools and processes </li><li>Accurately estimate work requirements and create detailed plans </li><li>Document processes and best practices </li><li>Communicate effectively in team environment </li><li>Identify departmental needs and make suggestions regarding technical direction </li><li>Participate in an on-call rotation </li></ul> <br> Fidelity will reasonably accommodate associates with disabilities who need adjustments to participate in the application or interview process, or to perform the essential functions of their job. <br> <br> Systems Engineer<br> Location: Salt Lake City, UT <br> <br> Advanced Process Solutions is an organization focused on process automation tools and technologies for Fidelity’s critical business processes and driving significant improvements in those processes – both local to individual businesses and cross-enterprise. This role is a key driver in matching the ideal process improvement tools and techniques to individual process optimization opportunities. <br> <br> Within Advanced Process Solutions, the Systems Engineering team is responsible for infrastructure solutions, automation, application deployments, monitoring and production support.<br> <br> We are looking for a highly motivated associate with expertise in engineering and production operations. As a Systems Engineer, you will work closely with engineering teams to deploy applications and customer support and business teams to coordinate incident response. You will also work with enterprise infrastructure teams to maintain and support on-prem non-production and production infrastructure. <br> <br> The Expertise We’re Looking For <br> <br> • Bachelors’ Degree in a technical discipline or equivalent experience<br> • 6+ years of systems administration<br> <br> The Skills You Bring<br> <br> • Linux systems administration experience required<br> • Experience supporting Java and Tomcat applications desirable<br> • Application development experience desirable <br> • Developing Internet based applications that operate in a client/server environment desirable<br> • Application performance testing experience desirable<br> • Pipeline automation and orchestration utilizing the following stack or like GIT, Jenkins, Maven, JUnit, Docker, JMeter, Artifactory, Sonar, Veracode, Kubernetes<br> • Coordinate timely resolution of problem tickets, incident tickets and security findings with engineering teams<br> • Excellent communication skills required<br> • Strong problem resolution skills required<br> • Ability to work in a team-oriented environment required<br> <br> The Value You Deliver<br> <br> • System Administration in Linux and Windows <br> • Develop monitoring and management tools and processes<br> • Accurately estimate work requirements and create detailed plans<br> • Document processes and best practices<br> • Communicate effectively in team environment<br> • Identify departmental needs and make suggestions regarding technical direction<br> • Participate in an on-call rotation<br> <br> Fidelity will reasonably accommodate associates with disabilities who need adjustments to participate in the application or interview process, or to perform the essential functions of their job. <br> <br> For roles based in the US: Visit myHR and search for “accommodation” to review Fidelity’s Reasonable Accommodation for Disabilities Policy. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by completing the Accommodation Request Form on myHR, or by calling 800-835-5099, prompt 2, option 2.<br> <br> <br> <br> <br>

Systems Engineer

The Associate End User Support Specialist position provides end-user technology support for the Fidelity Investments Merrimack NH location. Fidelity has over 70,000 associates across multiple US locations.? This job role is 100% onsite and the support ratio is 1000 associates to 1 End User Support role. This support role provides basic technology support for laptop hardware and accessories including boxing and unboxing equipment to ship to users, replacing broken equipment, configuring laptops for deployment and other related tasks. <br> ? <br> <strong>Responsibilities</strong>:? <ul> <li>Support and maintain fleet of laptops, monitors, cameras, docking stations, printers, telephony? ? </li></ul> <ul> <li>Configure workstations for new users and upgrades existing equipment and software? </li></ul> <ul> <li>Configuration/reconfiguration of hardware, including workstations and printers? </li></ul> <ul> <li>Work closely with peers and team members to quickly resolve issues.?? </li></ul> <ul> <li>Perform routine deskside surveys to ensure all work locations are setup with the standard equipment? </li></ul> <ul> <li>Work in a change-controlled environment </li></ul> <ul> <li>Adhere to internal reporting processes, logistics processes and escalation procedures that fall under internal Audit controls? </li></ul> <ul> <li>Accommodate rapidly changing requirements and non-standard requests once approved? </li></ul> <ul> <li>Meet Service Level Targets - Timely and accurate execution of service requests &amp; incident tickets.? Minimum 8 tickets per day – Incidents ticket closure targets 75% 1st day, 90% 3rd day, 100% 10 day for all service requests </li></ul> <ul> <li>Deliver outstanding Customer Service by utilizing a high level of interpersonal skills to understand the problem, implement solutions, and provide closure to end-user's issues.? Customer Satisfaction Target is a 4.7 out of 5?based on customer surveys </li></ul> ?? <br> <strong>Skills and Knowledge</strong>:? <ul> <li>Basic support knowledge for hardware and software on Windows OS &amp; MAC IOS devices? </li></ul> <ul> <li>Properly prioritize daily activities and manage time appropriately - Maximize daily activities to gain maximum customer benefit? </li></ul> <ul> <li>Good written and verbal communication skills? </li></ul> <ul> <li>Ability to think independently, organize, prioritize, multitask and execute on assignments? </li></ul> <ul> <li>Exhibits positive attitude, works well with other team members, business partners, can do attitude? </li></ul> ? <br> <strong>Education and Experience</strong>? <ul> <li>Associate degree or trade school preferred. Some experience preferred </li></ul>

End User Technician

<strong>Fidelity TalentSource is currently seeking top candidates to serve Fidelity as a Security Representative. This position is a contract position and is located in Kentucky</strong><br> Are you a motivated, dedicated professional looking to make a change over to a career that promises significant growth? Working as part of a team, you will play an integral role in creating peace of mind for Fidelity and its customers by protecting company assets, minimizing risk, and ensuring overall safety at a variety of locations.<br> <br> This is not a typical “security guard” position, and no prior security or law enforcement experience is required. We will train you to actively patrol and respond to breaches and other threats against the firm, as well as acting as a first-responder in emergency situations. This contract role is also an entry point to positions throughout Fidelity, with a diverse range of advancement opportunities, not only within the division, but also to non-security careers such as a Financial Representative.<br> <br> If you are ready for a rewarding new challenge with a global financial leader, and if you meet our qualifications (including a full background check), then we want to talk with you. Contact us today!<br> <br> <strong>Job Requirements</strong><br> As a Security Representative, you must be motivated, engaged, ambitious, and looking to build a long-term career. This is not a desk job, and you must be prepared to work as part of a team, acting quickly and expertly as you respond to urgent, potentially stressful situations. You must also display excellent verbal and written communication and interpersonal skills as you will interact with a variety of department managers and staff in addition to external visitors.<br> <strong>Please note:</strong> Hire for this position is contingent upon successful completion of a thorough background check, including criminal, credit and education history, previous work experience/references, and a drug screen.<br> <br> <strong>Specific qualifications for the role include:</strong><br> · 2 years’ experience in a role requiring solid interpersonal skills<br> · Ability to spend periods of time walking or standing at a fixed post<br> · Ability to perform first-responder rescue activities involved with medical or facility emergency situations<br> · Knowledge of basic first aid and CPR, or the ability to acquire such knowledge through training<br> · Knowledge of basic physical security techniques and principles, or the ability to acquire such knowledge through training<br> · Ability to present a neat, clean, non-threatening appearance and professional demeanor<br> · Ability to demonstrate poise and self-control under stress<br> · Basic computer proficiency<br> · Dedication to excellent customer service<br> · Good analytical skills<br> · Availability to work a flexible schedule, including days, nights, or weekends<br> · Some college, preferred; bachelor’s degree or equivalent, a plus; criminal justice degree, a plus

Security Officer

<strong>Talent Acquisition Partner</strong><br> <br> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Talent Acquisition Partner to work in Smithfield, RI or Merrimack, NH.<br> <br> The hourly pay rate for this position is $50 - $55 per hour. <br> <br> Fidelity’s Technical Talent Acquisition team is a comprehensive TA function with full life cycle recruiting responsibilities with the ability to attract high quality talent to the organization. As a Technical Talent Acquisition Partner, you will be assigned to a specific technical business unit and will be responsible for all aspects of hiring from the initial stage of hiring manager engagement, all the way through offer. We provide technical subject matter expertise to hiring managers with regard to the internal and external employment market trends and maintain a deep knowledge of their business objectives and workforce plans. You may be the primary point of contact for key staffing-wide programs or service offerings.<br> <br> <strong>The Expertise and Skills You Bring </strong> <ul> <li>At least 5 years of recruiting experience, Technology recruiting experience required </li><li>Bachelor’s degree preferred </li><li>Excellent oral and written communication skills. Proficiency in MS Office, Outlook </li><li>Experience with a web-based applicant tracking tool </li><li>Demonstrates highly developed technical staffing expertise, deep organizational knowledge, and sound business discernment in order to contribute to the business and build credibility with clients </li><li>Top-tier negotiation skills to close complex offers involving many components of compensation (e.g., cash, equity, variable pay, sign ons) </li><li>Positive relationship management and influencing skills </li><li>Excellent interviewing skills and practices </li><li>Resourcefulness to identify and use the resources, information, and assistance needed to tackle client problems </li><li>Highly developed consultative skill to build strong, long-term relationships with clients and business partners </li><li>Initiative to create opportunities to meet clients in order to better understand their business priorities, needs, and plans </li><li>Mature interpersonal awareness to manage complex politics, agendas, and informalities </li></ul> <br> <strong>The Value You Deliver </strong> <ul> <li>Foster a team environment and look for opportunities to bring the local teams together for impromptu or formal meetings/discussions </li><li>Represent TA at the local regional team meetings/discussion </li><li>Provide BU leaders data and analytics meaningful to the region as well as local market trends/competitive analysis </li><li>Support local diversity partnerships </li><li>Support the onboarding / assimilation of new associates </li></ul>

Talent Acquisition Partner

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Principal Systems Analyst in Merrimack, NH! <h3><strong>The Role</strong></h3> The IWMS group is looking for an expert and highly motivated Principal Systems Analyst to work with its diverse, globally distributed team of IT professionals responsible for the development and maintenance of Fidelity’s Institutional Client Platforms and Products.<br> A successful candidate will be a key member of an agile delivery squad working with the Product Owner and <h3><strong>Developers to:</strong></h3> <ul> <li>Help drive current and future state application analysis </li><li>Help craft functional solutions to business needs </li><li>Identify system requirements and associated epics </li><li>Write user stories that include concise and clear system requirements that will be handed off to developers </li><li>Produce use case documents and system diagrams </li><li>Develop domain expertise </li></ul> <h3><strong>The Expertise and Skills You Bring</strong></h3> <ul> <li>Bachelor’s degree in technology-related subject area </li><li>10+ years systems analysis experience working with enterprise, customer facing web applications </li><li>Experience driving systems analysis and story refinement in an Agile/Scrum environment </li><li>Good understanding of various web application components and how they interact with each other (e.g. web pages, API’s, backend systems) </li><li>JIRA expert </li><li>Strong analytical, communication, and interpersonal skills </li><li>Deep experience using a wide range of analysis techniques and technologies to deliver high quality technical analysis </li><li>Experience providing deep technical analysis of customer facing internet applications developed using modern technologies such as Angular, Java/Javascript, CSS, HTML, Spring/Spring Boot, REST, and SOAP </li><li>Demonstrable experience implementing data sourcing and mapping analysis for REST and SOAP services </li><li>Ability to analyze backend data sources by writing SQL queries </li><li>Ability to analyze application logs using Datadog, Splunk or similar for both testing and production support </li><li>Proven expertise identifying, defining and documenting clear and concise systems requirements, translating business needs into technical design solutions, identifying systems, interdependencies, and creating detailed design documents </li><li>Ability to detail end-to-end systems integrations via Process Flow diagrams and to communicate sophisticated technical concepts and designs related to cloud (AWS) and on-premise web products </li><li>Ability to translate analysis into JIRA/Agile stories that meet all acceptance criteria and can be handed off to developers for immediate execution </li><li>Able to work on own initiative, highly proactive, self-motivated, resourceful </li></ul> <h3><strong>The Value You Deliver</strong></h3> <ul> <li>Provide systems analysis support on an Agile team that includes multiple business and technology partners </li><li>Collaborate with other Agile teams to identify dependencies and define scope </li><li>Work with business and technology partners to define the scope of problems/issues and translate into system requirements </li><li>Develop user stories, acceptance criteria, and story maps </li><li>Participate in backlog refinement sessions. Translate sophisticated business needs into clear, actionable, requirements/user stories </li><li>Collaborate with Agile team members to research and evaluate alternative solutions </li></ul> <h3><strong>The Team</strong></h3> The IWMS Platforms domain is within the FI Technology division, to enable our business partners to win their respective marketplaces by crafting, building, and maintaining the technology platforms and products of Fidelity’s Institutional business units. While NF and IWS Systems currently supports billing, banking, operations, data sharing, integration solutions, trust, retirement, managed accounts and client transition platforms, we will have a focus on modernizing billing applications, which is primally focusing on clearing and custody clients. <h3><strong>Dynamic Working</strong></h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. <strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.</strong> <h3><strong>Company Overview</strong></h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource.<br> For information about working at Fidelity TalentSource, visit FTSJobs.com.<br> Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3><strong>Information about Fidelity Investments</strong></h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. <h3>Fidelity Investments and Fidelity TalentSource are equal opportunity employers</h3>

Principal Systems Analyst

<strong>The Role</strong><br> As a Business Analyst, you blend deep experience in health care benefits and product development with a passion for analysis, harnessing technology to solve complex business problems, while focusing to deliver and implement technology solutions within a digital experience. We are deeply committed to improving the value delivered to our customers. You will work closely with a Product Owner (Squad Leader) and technology teams to create, prioritize, and maintain product backlog, as well as translate business requirements to technical resources to focus the team on delivering business solutions with the highest customer value. You are energized by the prospect of joining a dynamic, innovative team in a fast-paced, entrepreneurial, and date driven environment!<br> <br> <strong>The Team</strong><br> The Business Analyst (BA) is part of the Fidelity Health Solutions’ Business Analyst Chapter (team), which supports product development across multiple health care domains. The BA works on a multi-functional Agile scrum team (squad), partnering with technology and business customers to develop and implement digital product and service features in health care applications from inception to delivery. These squads will continue to bring new Healthcare capabilities to our digital experiences within our platforms including our Mobile App.<br> <br> <strong>The Expertise and Skills You Bring</strong> <ul> <li>Bachelor’s degree preferred </li><li>3 - 5+ years <strong>Systems Development Business Analyst</strong> experience, ideally working in an Agile Scrum environment, with proven ability to work across multiple multi-functional teams </li><li>Solid understanding of the Fidelity business with work experience in health care and/or benefits administration and/or product development </li><li>Shown expertise in various business analysis methodologies and techniques, including data analysis, use case development, story writing, user acceptance testing, and product documentation. </li><li>Solid grasp of the architecture and deployment needed to support web development </li><li>Interact closely with Subject Matter Experts and partners across Fidelity Health Benefits domain to elicit Product requirements </li></ul> <strong>The Value You Deliver</strong> <ul> <li>Working in a Scrum Agile environment to deliver software </li><li>Leading and conducting business analyses to formulate and make recommendations </li><li>Identifying and defining solutions to business problems, through creation and documentation of systems and process specifications </li><li>Creating, documenting, and leading scrum team backlog (writing user stories / acceptance criteria, supporting prioritization, running refinement sessions, etc.) </li><li>Collaborate closely with business partners, development teams, external vendors, and QA on plans, project management, requirements, design, testing, and implementation of solutions throughout the development lifecycle </li></ul> <h3><strong>Dynamic Working</strong></h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. <strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.</strong> <h3><strong>Company Overview</strong></h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource.<br> For information about working at Fidelity TalentSource, visit FTSJobs.com.<br> Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3><strong>Information about Fidelity Investments</strong></h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.<br> Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Business Analyst

<strong>Systems Analyst</strong><br> <br> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Systems Analyst in Smithfield, RI! <br> <br> The FI Data Solutions team is looking for a highly motivated Systems Analyst to join one of our agile development squads to provide analytical excellence in building and maintaining data in enterprise database platforms. The data infrastructure is going through significant growth, and this is an opportunity to take a leading role in shaping FI capability in this area. The work involves gathering requirements, data analysis, solution design and production rollout activities on data lakes.<br> <br> <strong>The Expertise and Skills You Bring </strong> <ul> <li>8+ years of experience on business critical, enterprise-wide data applications </li><li>Excellent critical thinking skills </li><li>Excellent soft skills that allow you to gather the requirements from the business partners for database / data projects </li><li>Document objectives, use cases, requirements, and specifications with respect to data </li><li>Work with the squad lead (product owner), developers and with other squads and participate in design discussions </li><li>Ability to convey the technical needs to non-technical members </li><li>Strong data analysis skills that allow you to research and document the existing and future systems </li><li>Must have strong SQL and/or Python skills </li><li>Experience working on ETL projects </li><li>You are familiar with database design concepts and worked on a various database platforms such as Oracle, Snowflake, AWS S3 etc. </li><li>Experience in Agile methodologies (Kanban and SCRUM) is a plus </li><li>Proven ability to deal with ambiguity and work in fast paced environment </li><li>Excellent interpersonal and communication skills </li><li>Excellent collaboration skills to work with multiple teams </li></ul> Please see pay rate for the work location of Rhode Island only: $55 to $86 per hour.<br> Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.<br> <br> <strong>Dynamic Working</strong><br> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. <strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.</strong><br> <br> <strong>Company Overview</strong><br> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource.<br> For information about working at Fidelity TalentSource, visit FTSJobs.com.<br> Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.<br> <br> <strong>Information about Fidelity Investments</strong><br> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.<br> Fidelity Investments and Fidelity TalentSource are equal opportunity employers.<br> <br>

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