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The Role We are seeking a dynamic and experienced individual with a proven track record of collaborating with business partners, understanding business requirements, translating business requirements into system requirements, and making recommendations regarding system functionality. This role will work closely with development teams, stakeholders, technology leads, and agile teams to ensure successful delivery of program milestones and adherence of the deliverables to the product roadmaps. It’s a fast-paced environment where decisions are customer-centric, collaborative, and iterative. .Your problem solving and technical skills along with ability to synthesize findings, developing practical and realistic recommendations, and communicate results will help you excel at this position. It’s a fast-paced environment where decisions are customer-centric, collaborative, and iterative. The Team This is an exciting role within the Workplace Investing (WI) Managed Accounts team, partnering. The team is a global, fast-paced, Agile team, looking for a Senior Systems Analyst who brings experience in business and systems analysis, and has a passion for teamwork and a deep interest in building a world class product that make lives better. The Expertise You Have <ul> <li>6+ years relevant experience in various systems analysis methodologies, including data analysis, data mapping, flowcharts, uses case development, story writing, set-up / configuration of systems, user acceptance testing and product documentation </li><li>Outstanding conceptual thinking, and problem-solving capabilities including synthesizing findings and developing practical and realistic recommendations </li><li>Strong project management skills with ability to take ownership of a business issue, lead triage and resolution discussions with a sense of urgency, communicate client and participant impact to Legal, Risk, Compliance and appropriate business partners, and see resolution of issue through to completion </li><li>Proven capacity to lead analysis of business systems and/or business process to identify user needs, document requirements, and address operation/ process issues/ improvements to accomplish business objectives. </li><li>Proven capacity to lead clarification and ‘translation’ of less-technical documentation and/or requirements into highly technical subject-matter </li><li>Leadership ability to train key partners and other constituencies in new solutions - architecture and implementation. </li><li>Bachelor’s degree encouraged, MBA or MS preferred. </li><li>Superb communication skills – written, verbal and presentation artifacts. </li><li>Strong analytical, technical and problem-solving skills </li><li>Prior work in an Agile environment </li><li>Solid grasp of Fidelity’s unique landscape with experience in multiple product offerings, preferred </li></ul> The Skills You Bring <ul> <li>Outstanding analytical skills and ability to lead distillation and translation of sophisticated customer needs into Agile stories with clear, substantial acceptance criteria </li><li>Demonstrated good interpersonal skills; highly compassionate emotional intelligence blended with analytical rigor and passion for technology. </li><li>Ability to build reputation and influence across the firm and at all levels of management. </li><li>Customer-obsessed with validated dedication to and success with delivering measurable business value </li><li>Innovative yet pragmatic – able to lead teams toward risk-taking with the highest likely marginal return. </li></ul> The Value You Deliver <ul> <li>Understand the end-to-end associate experience and problems that require systems analysis to settle potential opportunities and problems to be solved </li><li>Confer with team and business partners to resolve problem and type of data to be processed for assigned project or work stream within a larger project. </li><li>Capture information related to customer experiences, products, and/or services and perform analysis and reporting to detect and disclose relevant patterns </li><li>Identify root causes and validate business problems in terms of business and systems requirements </li><li>Quantify the scope and impact of the opportunity that will add new value for the organization and help lead prioritization according to business value or critical metrics </li><li>Build and implement test scenarios and settings to evaluate solution efficiency and identify the right metrics and approach to measure business value </li></ul> Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Fidelity TalentSource

Systems Analyst

Senior Representative – Transaction Processing Hiring for multiple shifts. Sunday - Friday Operating hours 5:00-6:00am – 4:30pm/4x10 or 5x8 schedule Do you like problem solving and working in a fast-paced office environment? Join us at Fidelity Investments where you will be part of a business unit supporting a broad range of customer activities such as check depositing and document processing. The Inbound operations team provides transaction services to each of Fidelity’s distribution channels. We support Fidelity’s growth with high quality, cost effective and innovative service solutions through talented associates and processing expertise. The Expertise We’re Looking For <ul> <li>High school diploma </li><li>Minimum one-year experience in a data entry related role </li><li>Check experience preferred </li></ul> The Purpose of Your Role We will work with internal business partners to ensure timely entry and deposit of customer check transactions. We will operate with a high degree of integrity as to protect our customer information and maintaining Fidelity’s standards. The Skills You Bring <ul> <li>High attention to detail </li><li>Proficient on 10 Key </li><li>Able to effectively multi-task </li><li>Be flexible and highly adaptive to change </li><li>Positive attitude and ‘can do’ approach to challenges </li><li>Ability to learn and apply knowledge to make effective processing decisions </li></ul> The Value You Deliver <ul> <li>Review checks submitted by customers via the Mobile process to confirm check is in good order for deposit and ensuring each transaction is executed appropriately. </li></ul> How Your Work Impacts the Organization Inbound processing provides imaging, data entry and check deposit services for several Fidelity business units. Our knowledgeable team and comprehensive solutions focus on quality, risk mitigation and end to end operational efficiency strengthening Fidelity’s ability to provide a superior customer experience.

Transaction Processor

Full Stack Engineer The Team At Fidelity Fund and Investment Operations Technology (FFIO), we support trade processing, trade settlements, corporate actions, income collection, cash management, cash and position reconciliations, securities lending, and transfer agent control and reconciliation. Our team specifically supports the capture and deliver of financial messages along with money movement to/from internal clients and the custodian banks/counter parties. The Role We are looking for a forward-looking self-starter who thrives in a fast-paced environment. This individual must combine their collaborative and customer focused mindset with solid analytical and development skills to provide creative and complete solutions to complex business and technical problems. We are looking for a Senior Software Engineer who will develop and improve core applications in a Java, Spring and Oracle environment using the agile methodology! The Expertise and Skills You Bring <ul> <li>Degree or equivalent in Computer Science, Engineering, Information Technology, or Management Information Systems </li><li>5+ years of development experience (currently hands on) in Java, Spring MVC / Spring Core / Web Services (SOAP/REST) and configuring web containers. </li><li>Proven experience in software engineering especially in Oracle SQL &amp; PL/SQL </li><li>Working experience in Test/Behavior Driven Development (TDD/BDD) </li><li>DevOps/CICD experience (Jenkins, uDeploy, GIT) is preferred. </li><li>Experience with IBM MQ and hands on experience in Linux is preferred. </li><li>Familiarity with Agile software development practices. </li><li>Provides technology solutions to daily issues and technical evaluation estimates on technology initiatives. </li><li>Experience with money movement systems in a Mutual Fund/Banking Industry including knowledge of policies and procedures around those functions. </li><li>Experience with supporting and securing highly critical applications. </li><li>A self-starter and excellent team member who is independent, collaborative, and can work with minimal supervision. </li><li>Strong written and verbal communication skills; Communicates clearly, concisely, and impactfully to influence others. </li><li>Approaches work with an open mind and sense of creativity by challenging current practices and recommending improvements. </li><li>Ability to navigate through ambiguous circumstances and demonstrate flexibility and adaptability. </li><li>Growth mentality with a passion for continuous learning and development. </li><li>Able to understand the technology and software architecture of an application. </li><li>Excellent planning, organizational, and time management skills. </li><li>Demonstrable ability to work in an Agile environment is preferred </li></ul> The Team We provide accounting and investment management support services for Fidelity mutual funds and other retail and institutional investment products. These services include calculating and distributing NAVs, distribution rates and yields for a wide variety of investment products; preparing fund financial statements, dividend estimates and tax returns; overseeing delivery of fund trades to custodian banks; processing corporate actions; collecting securities income on behalf of the funds; balancing, reporting, and moving money in support of fund shareholder transactions; and leading fund liquidity. The team builds and maintains shareholder reporting platforms. Dynamic Working – Post Pandemic Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit <a href="https://www.fidelitytalentsource.com/" target="_blank">FTSJobs.com</a>. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ ftsjobs.com if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit <a href="https://www.fidelitytalentsource.com/ShowJob/Id/1108133/Agile-Scrum-Master/FidelityCareers.com" target="_blank">FidelityCareers.com</a>. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Full Stack Engineer

<h3>Software Engineer in Test</h3> The Role The Fidelity Health Technology Group is seeking a Senior Software Engineer in Test to help automate the testing of our Healthcare products. The ideal candidate enjoys designing, developing, and maintaining automated test suites to ensure product quality and release readiness. You will be encouraged to work closely with application owners, developers, and business sponsors to review requirements, build automation frameworks and implement solutions in an Agile environment. We seek a hardworking individual capable of bringing a software engineering approach to our testing practices by providing innovative ideas on how to design, develop and maintain our test suites and infrastructure. The Expertise You Bring <ul> <li>BS or above in Computer Science or related field </li><li>6+ years of professional Testing/Development experience involving UI and API Automation </li><li>Verifiable experience building and maintaining an automation framework in a large enterprise environment using Playwright and/or Cypress </li><li>Verifiable experience using Typescript and/or JavaScript and Cucumber/BDD </li><li>Ability to investigate, isolate, and solve technical issues across the full technology stack by using automated &amp; manual testing methodologies </li><li>Verifiable experience following standard methodologies for testing Angular/Vue based UI and RESTful webservices, experience with GraphQL is a plus </li><li>Ability to thrive in an Agile Scrum environment with a belief in the value of T-shaped squad members </li><li>Experience in a DevOps environment with CI/CD tools; experience with Git/Bitbucket Server (Stash), Jenkins, and uDeploy </li><li>Experience with Code Quality/Coverage Tools (Sonar or Sealights), is a plus </li><li>Excellent communication and collaboration skills to work with multiple teams across the organization </li><li>Ability to work in a fast paced, highly matrix environment to achieve team goals </li><li>A desire and interest in learning innovative technologies </li><li>Experience using business requirements to craft, develop and maintain test plans, test cases </li><li>Work as part of team of SDET’s focused on automation and build reusable artifacts </li><li>A learning demeanor to your work and are eager to master and adopt new technologies </li><li>Experience with Accessibility testing preferred </li></ul> The Expertise You Bring <ul> <li>Defining and developing a suite of automation tests for our Digital Healthcare products </li><li>Working closely with product owners, developers, and business </li><li>Rapid prototyping to validate good and bad ideas quickly </li><li>Writing source code, adapting existing components, and testing developed components </li><li>Ensuring designs meet performance, security, usability, and reliability and scalability requirements </li><li>Mentoring and developing more junior technical staff </li></ul> The Team This role will be on an Agile Squad working within the Digital Healthcare Teams. You will work with another automation engineer, multiple developers, a scrum master, and a squad lead to help create and test new products in this space. The Squad works on a 2-week cadence and there is lot of cross squad collaboration in our space. You will also be part of the Digital Quality Assurance Chapter and the automation community within. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging! Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Software Engineer in Test

Principal UX Designer We’re looking for a comprehensive UX designer who is focused on creating broad, usable, and elegant experiences to supply a large-scale enterprise platform. The role will cover the spectrum of design, responsible for: performing user research and synthesizing client feedback, user journey mapping, concept design, wireframing, prototyping, user testing, accessibility, working with squads and coordinating with the business to realize visions. Operating in a fast-paced and exiting environment, an ideal candidate will manage multiple workstreams, engage stakeholders, and readily convert complex problems into elegant solutions. With this role, we aim to deliver exceptional value to our clients. The team This role supports FI’s institutional and retail businesses as well as internal users through a large-scale platform focused on trading and investing solutions. You will work with the business, SME’s, other UX designers, and agile squads to contribute experiences to an ever-growing suite of tools with the potential for expansion. As a team member, your efforts can improve the workflows of Fidelity clients, generating a direct impact on the firm’s revenue. The expertise you have <ul> <li> An undergraduate or graduate degree is preferred, but we would also consider people with a certificate in user experience design. We believe excellent designers can come from many different subject areas. </li><li> Demonstrable experience in working with multi-disciplinary teams and managing stakeholders </li><li> An ability to mentor other designers and work across teams </li><li> Comprehensive design skillset: Experience at both ends of the design spectrum – high-level strategy to crafting visual design details </li><li> A demonstrated ability to design and build digital experiences </li><li> A digital portfolio we can review online is required. </li><li> Experience in financial services is preferred but not required. </li></ul> The skills you bring <ul> <li> You are obsessed! You have a powerful impulse to improve existing designs, invent new experiences, and perform better than our competition. </li><li> You exhibit a strong build sensibility and can easily transform intricate challenges into concise client solutions. </li><li> You show a competence and enthusiasm for working in / across teams and can manage stakeholders. </li><li> You have excellent communication. </li><li> You have a broad set of design skills, which might include visual and graphic design, information architecture, prototyping, front-end coding, strategic design methods (such as design thinking), user research, or writing. </li><li> You can get a little nerdy about at least one of the design skills above. </li><li> You are fluent in UX and other design software: Adobe Creative Suite, Figma, etc. </li><li> You are familiar with design systems and how to use them. </li><li> Design brings you joy, and it shows. </li></ul> The value you deliver <ul> <li> Translating complex user feedback into comprehensive visions and developing an informed, long-term view of our client's needs </li><li> Generating high level, conceptual designs </li><li> Bringing business ideas to life, through sketching, wireframing, prototyping, testing, writing, and coding </li><li> Validating design visions with our users </li></ul> The hourly pay rate range for this position is $71.43-$111.43 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Principal UX Designer

The Role Responsible for providing client advisory, ongoing customer servicing, troubleshooting customer problems, handling certain activities for the client account and is the primary point of contact for the day-to-day customer service (e.g., call center, etc.). Incumbents work well with clients every day and assist with maintaining the relationship with several clients. Client Service Associates at this level are knowledgeable on the day-to-day activities of the Health and Welfare product and processes. This individual supports the virtual team leader for the services provided. The Expertise You Have <ul> <li>Ensure the operational services provided to a client meet their assigned clients’ outsourcing needs, meet internal and external service level agreements, and are delivered in a quality manner </li><li>Act as the knowledge professional relative to their clients’ plan level provisions and recordkeeping processes </li><li>Primary point of contact for day-to-day administration and customer service </li><li>Coordinate resolution of client and plan participant issues brought forward from plan sponsors and internal partners, and work with Client Service Manager to perform high level cost, risk, and benefit analysis without compromising quality customer service </li><li>Ensure that all plan sponsor directions documentation and other requirements documents (e.g., Plan Administration Manual, Procedures, Associate Benefits Library, Communications, Production Calendar) are updated based on client direction and requirements and the appropriate signoff has been received </li><li>Ensures communications across the Virtual Team of client changes or improvements, service issues areas or risks including Service Level Agreements (SLAs) and serve as an internal critical issue point of contact for their clients’ operational issues </li><li>Support scheduled and adhoc client reporting needs (as needed) and supports the H&amp;W billing process </li><li>Identify and recommend efficiency/productivity improvements for client book </li><li>Provide backup coverage for Client Service Manager and represent in internal meetings (as needed) </li></ul> The Skills You Bring <ul> <li>BS or BA </li><li>3 years of benefits administration, outsourcing administration (H&amp;W) or proven experience </li><li>Customer obsessed; demonstrates the ability to balance customer service and sound business judgment </li><li>Strong communication skills; written and oral </li><li>Effective organizational, time management, facilitation, and prioritization skills </li><li>Demonstrated ability to get things done </li></ul> The Value You Deliver Primary focus is on everyday execution, assisting with regulatory compliance, participating in internal and client audits, and helping to develop client-specific solutions based upon subject expertise. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Health and Wellness Client Service Associates

Sr. Systems Analyst Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Sr. Systems Analyst to work in Westlake, TX. The Role The Sr. Systems Analyst serves as the business knowledge lead and key advisor for the requirements process on complex projects within the business unit. Additionally, the BA/PM Consultant provides ongoing support for the development of technical solutions that meet business needs. Work may include Service Model documentation as well as analysis of financial data for trends, issues, etc. and the design and development of spreadsheets and databases that gather, store, and report analytical data to support a variety of delivery process and measurement initiatives. The Expertise and Skills You Bring <ul> <li>Responsible for all Business Analysis phases and may oversee all remaining phases of a project. </li><li>Provides leadership through the expert understanding of the project life cycle and business needs. </li><li>Ability to take business requirements and turn them into system requirements for development teams </li><li>Monitors and resolves or escalates project interdependencies, both internal and external to the business unit; provides insight and input on project plan management and monitors progress against plan. </li><li>Participates in and/or is responsible for the creation of all applicable Project Life Cycle </li><li>Establishes and implements project plans for Business Analysis activities across multiple large and moderately complex projects. </li><li>Works closely with project manager to determine project task estimates, deadlines, and deliverables, simultaneously working on several projects. </li><li>Technical knowledge of API creation, development, and testing </li><li>Knowledge of and ability to write SQL queries </li></ul> The Team The credit card team is a development squad that is responsible for delivering against the Family Card foundational project. This is a multi-year, complex effort working closely with one of our business partners to co-develop this new feature which will allow Fidelity to offer multi card numbers for a single household / account. By not having separate card numbers for each cardholder on the account, customers: •Cannot view spend by each cardholder •Experience disruption by receiving a new card number when another cardholder on the accounts needs card re-issuance •Are unable to have features such as spend limits by cardholder. Dynamic Working At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers

Sr. Product Owner

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Identity &amp; Access Management Analyst to work in Fidelity’s Enterprise Infrastructure Group in Westlake TX or Merrimack NH! <h3>Position Summary:</h3> We are seeking a thorough and proactive IAM/PAM Analyst to support the Workforce Access Management (WAM) project. The ideal candidate will have 2–5 years of experience identifying and addressing control gaps within Identity and Access Management and Privileged Access Management frameworks. As a valued team member, you will help ensure secure and compliant access across enterprise systems, with a solid focus on authentication, authorization, and privileged access controls. <h3>Key Responsibilities:</h3> <ul> <li>Serve as a contributor to the WAM project, supporting implementation, and ongoing governance of access controls. </li><li>Evaluate and monitor IAM and PAM controls to ensure compliance with internal policies, regulatory requirements, and industry standard processes. </li><li>Identify and report instances where access controls are not being adhered to, including excessive permissions, orphaned accounts, and unauthorized access. </li><li>Collaborate with engineering teams, Enterprise Cyber Security, and Audit teams to investigate control violations and recommend corrective actions. </li><li>Support periodic access reviews, certification campaigns, and privileged account audits. </li><li>Assist in the development and refinement of IAM/PAM policies, procedures, and standards. </li><li>Use tools such as SailPoint, CyberArk, Azure AD, or similar platforms to analyze access patterns and detect anomalies. </li><li>Document findings and create reports for leadership and compliance teams. </li><li>Assess and support authentication and authorization mechanisms across enterprise network infrastructure. </li><li>Supporting closely related areas with Data Analytics. </li></ul> <h3>Qualifications:</h3> <ul> <li>Bachelor’s degree in Information Security, Computer Science, or related field preferred. </li><li>2–5 years of hands-on experience in IAM and/or PAM, with a focus on control adherence and compliance. </li><li>Experience supporting enterprise-level authentication and authorization infrastructure. </li><li>Working knowledge of Cisco Identity Services Engine (ISE) in an enterprise environment. </li><li>Familiarity with regulatory frameworks such as SOX, HIPAA, ISO 27001, or NIST. </li><li>Experience with IAM/PAM tools (e.g., SailPoint, CyberArk, Okta, Azure AD). </li><li>Strong analytical and problem-solving skills. </li><li>Excellent communication and documentation abilities. </li></ul> <h3>Preferred Skills:</h3> <ul> <li>Experience with scripting or automation (e.g., PowerShell, Python). </li><li>Snowflake and analytics visualization experience with Tableau/PowerBI. </li><li>Understanding of Zero Trust principles and least privilege access models. </li><li>Certifications such as CISSP, CISM, or vendor-specific IAM/PAM certifications. </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Identity & Access Management Analyst

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Identity &amp; Access Management Analyst to work in Fidelity’s Enterprise Infrastructure Group in Westlake TX or Merrimack NH! <h3>Position Summary:</h3> We are seeking a thorough and proactive IAM/PAM Analyst to support the Workforce Access Management (WAM) project. The ideal candidate will have 2–5 years of experience identifying and addressing control gaps within Identity and Access Management and Privileged Access Management frameworks. As a valued team member, you will help ensure secure and compliant access across enterprise systems, with a solid focus on authentication, authorization, and privileged access controls. <h3>Key Responsibilities:</h3> <ul> <li>Serve as a contributor to the WAM project, supporting implementation, and ongoing governance of access controls. </li><li>Evaluate and monitor IAM and PAM controls to ensure compliance with internal policies, regulatory requirements, and industry standard processes. </li><li>Identify and report instances where access controls are not being adhered to, including excessive permissions, orphaned accounts, and unauthorized access. </li><li>Collaborate with engineering teams, Enterprise Cyber Security, and Audit teams to investigate control violations and recommend corrective actions. </li><li>Support periodic access reviews, certification campaigns, and privileged account audits. </li><li>Assist in the development and refinement of IAM/PAM policies, procedures, and standards. </li><li>Use tools such as SailPoint, CyberArk, Azure AD, or similar platforms to analyze access patterns and detect anomalies. </li><li>Document findings and create reports for leadership and compliance teams. </li><li>Assess and support authentication and authorization mechanisms across enterprise network infrastructure. </li><li>Supporting closely related areas with Data Analytics. </li></ul> <h3>Qualifications:</h3> <ul> <li>Bachelor’s degree in Information Security, Computer Science, or related field preferred. </li><li>2–5 years of hands-on experience in IAM and/or PAM, with a focus on control adherence and compliance. </li><li>Experience supporting enterprise-level authentication and authorization infrastructure. </li><li>Working knowledge of Cisco Identity Services Engine (ISE) in an enterprise environment. </li><li>Familiarity with regulatory frameworks such as SOX, HIPAA, ISO 27001, or NIST. </li><li>Experience with IAM/PAM tools (e.g., SailPoint, CyberArk, Okta, Azure AD). </li><li>Strong analytical and problem-solving skills. </li><li>Excellent communication and documentation abilities. </li></ul> <h3>Preferred Skills:</h3> <ul> <li>Experience with scripting or automation (e.g., PowerShell, Python). </li><li>Snowflake and analytics visualization experience with Tableau/PowerBI. </li><li>Understanding of Zero Trust principles and least privilege access models. </li><li>Certifications such as CISSP, CISM, or vendor-specific IAM/PAM certifications. </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

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