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Strategic Advisors Technology (SAT) is looking for a full stack Software Engineer who not only interested in what you produce but how you produce it. We are looking for individuals who continually strive to advance engineering excellence and technology innovation. The Expertise We’re Looking For <ul> <li>10+ years of relative experience</li> <li>Curious about writing clean, testable, readable, and easily maintainable code!</li> <li>Experience with middleware Java stack, messaging technologies and web containers such as Spring Boot</li> <li>Experience with client-side tech stack: HTML, CSS/SCSS, JavaScript, Angular and NGRX</li> <li>Experience working in an Agile software delivery environment, with exposure to continuous integration and continuous delivery tools.</li> <li>Understanding of fundamental design principles for building a scalable application</li> <li>Passionate about engineering excellence with a strong understanding of object-orientated programming</li> </ul> <ul> <li>Ability to write performance test scripts with: </li> <li>JMeter. </li> <li>Groovy scripting required.</li> </ul> <ul> <li>Shell scripting. </li> <li>Strong bash needed.</li> <li>Sound understanding of the Linux OS.</li> <li>Sql scripts. </li> <li>pl/sql needed as well as strong Oracle sql.</li> <li>Java. </li> <li>Strong Java needed.</li> <li>Springboot.</li> <li>Ability to work with Kafka. </li> <li>Sound understanding of the Kafka topics, consumer groups and partitions.</li> <li>Experience of using scripts to control and setup kafka data. </li> <li>Consume, produce or change offsets.</li> <li>Strog bash scripting needed.</li> <li>Ability to work with AWS. </li> <li>Very good understanding of all of the components used within AWS. </li> <li>EC2, EKS, ASG, ALB, EBS, S3 etc</li> <li>Understand how to write to and use CloudWatch. </li> <li>Experience of cloud formation - deploying to AWS via a cloudformation script.</li> <li>In depth Wiremock knowledge. </li> <li>Able to write mappings and templates using handlebars.</li> <li>Able to deploy to AWS.</li> <li>Deep understanding of Datadog. </li> <li>Send data to datadog using the datadog agent.</li> <li>Parse logs using the ingress pipeline and create metrics.</li> <li>Create and maintain dashboards and notebooks that display metrics.</li> <li>Understand the datadog API and able to post metrics to datadog.</li> <li>Database tuning: </li> <li>SQL query optimization</li> <li>Contention/Locking Analysis</li> <li>Bottleneck analysis</li> <li>Understand where to find database metrics using sql.</li> <li>SQL Developer, TOAD, Intellij, OEM, AWR reports, </li> <li>Tools Proficiency: </li> <li>DB tools: SQL Developer, TOAD, Intellij, OEM, AWR reports, </li> <li>Profiling tools: JProfiler , Dynatrace </li> <li>Network/etc: Wireshark</li> <li>Perf loading tools: JMeter, LoadRunner</li> <li>JVM Tuning </li> <li>GC and Heap Analysis</li> <li>Good understanding of the different garbage collection methods.</li> <li>Able to investigate via JConsole or Jcmd.</li> <li>GIT </li> <li>Fully familiar with the GIT workflow. </li> <li>How to use branches and merge.</li> <li>Familiar with GIT bash CLI,</li> <li>Java debugging </li> <li>Able to look at and understand the developers code.</li> <li>Able to spot bugs and fix them.</li> <li>Intellij IDE experience.</li> <li>Jenkins </li> <li>Able to create and maintain CI/CD pipelines in Jenkins.</li> <li>Miscellaneous skills: </li> <li>iConfig.</li> <li>REST API's (Postman, Swagger etc).</li> <li>Autosys.</li> <li>Network analysis (Wiremock, tcpdump).</li> <li>Problem solving with very little support, learn on the fly.</li> <li>Strong with dos batch files.</li> <li>Python experience.</li> <li>Handlebars for wiremock.</li> <li>Able to follow unfamiliar language and learn on the go.</li> <li>Strong Linux.</li> <li>Strong Kubernetes.</li> <li>Know how to use ssh and scp.</li> <li>Network protocols (tcp, ip udp etc). The Purpose of Your Role You will actively contribute to the code base while actively collaborating with the team members and customers. You’ll use your critical thinking skills to translate storyboards and use cases into applications that give Fidelity a strategic edge. The Skills You Bring <ul> <li>Write thin client and service layer code with equal proficiency, quality and passion.</li> <li>Deliver maintainable, extensible, reusable and performant solutions</li> <li>Understand how to deliver using an Acceptance Test Driven development (ATDD) approach</li> <li>Identify bottlenecks and bugs, and work to address them</li> <li>You are committed to problem solving and communication</li> <li>You know legacy monolithic architecture and how to convert to a microservice based architecture.</li> </ul> The Value You Deliver <ul> <li>You will lead design and implementation of software solutions that meet functional and non-functional requirements and that are aligned to the program’s strategic direction</li> <li>You will lead application design efforts, participate in design reviews and code reviews.</li> <li>Fully engaging in product quality plan efforts, including test case development and testing.</li> <li>Collaborate to improving engineering practice in the areas of ATDD and CI/CD.</li> <li>Engaging in working with distributed team of developers in leading methodologies for software engineering.</li> </ul> How Your Work Impacts the Organization Fidelity Asset Management Technology (AMT) provides worldwide technology and support to all the Portfolio Management, Research, Trading and Investment Operations functions. AMT is an integral partner for Asset Management to deliver innovative, scalable, industry-leading investment tools that enables the business to achieve competitive advantage globally.</li> </ul>

Fidelity TalentSource

Full Stack Engineer

Scrum Master The Role As a Scrum Master, you’ll be a part of highly collaborative, cross-functional Scrum teams within the Fidelity Brokerage division of Fidelity. You will advise and lead Squads on Agile values, practices, and processes to ensure they are fully functional, productive, and focused on Sprint goals. Everyone craves a way of working that empowers them to unleash their best work and inspire better futures for more people. Our way of working will enable you to deliver what matters most to our business, our clients, and our Associates. By being wired for speed and innovation with support, coaching, and a regular dose of inspiration, your skill sets will be applied to our initiatives, providing you the opportunity to quickly make a difference in our customers’ lives! The Expertise and Skills You Bring <ul> <li>Strong proficiency and experience with encouraging Agile behaviors, reinforcing practices, norms and routines, and supporting overall Squad performance and efficiency </li><li>Excellent understanding and previous application of Agile/Scrum Fundamentals – WHY and HOW </li><li>Proficient with Agile enabling tools like Jira/Jira Align </li><li>Ability to identify team improvement opportunities and look externally for best practices to support continuous improvement </li><li>Strong proficiency in facilitiating and coordinating logistics for Agile routines and practices, e.g., Backlog Refinement, Planning, Daily Scrum, and Retrospectives </li><li>Proficient in ensuring healthy backlogs are maintained and accurately balanced across team members </li><li>Proficient in producing, maintaining, updating, and explaining process metrics and artifacts to ensure understanding of how efficiently and effectively Squads are operating, and accurate and clear communications to Squads and their partners </li><li>Excellent experience partnering with other Scrum Masters and working across multiple Squads contributing to the same initiatives </li><li>Demonstrated experience working in a technology delivery environment </li><li>Bachelor’s degree/undergraduate degree/equivalent experience required </li><li>Scrum certification required (CSM or PSM) </li></ul> The Team Fidelity Brokerage Delivery Enablement is a team of Scrum Masters, Delivery Program Managers, and Agile Coaches who partner with leaders &amp; teams to inspect, adapt &amp; mature high-impact delivery solutions, cultivate an empowered delivery culture with insights, coaching &amp; enablement, and champion continuous improvements that guide us toward business agility. We are focused on building a highly integrated organization, aimed at maximizing value delivery for Fidelity Brokerage. Our core capabilities include delivery insights, delivery planning &amp; alignment and delivery coaching

Agile Scrum Master

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Full Stack Engineer to work in Jersey City, NJ! <h3>The Expertise and Skills You Bring</h3> <ul> <li>BS degree or equivalent experience in Computer Science or related software engineer field.</li> <li>6+ experience on angular js / node js / rest api using spring boot / application development</li> <li>3+ years on experience on AWS serverless / api gateway / ACM / Secrete manager</li> <li>6+ years of technology experience in the development and implementation of software solutions in highly scalable environments with focus on financial technologies particularly electronic trading.</li> <li>terraform experience will be a plus</li> <li>Experience in overall end-to-end Software Engineering in an agile environment</li> <li>Ability to work in a fast paced, highly matrix environment to achieve group goals</li> <li>Desire and interest in learning new technologies</li> <li>Ability to communicate problems and recommend solutions to project leaders</li> <li>Proven hands-on development skills with technology leadership</li> <li>Demonstrated Understanding and proven track record for cloud-based solutions, continuous integration/deployment and cloud architecture.</li> <li>Willingness to partner optimally with your technology business partners</li> </ul> <h3>The Value you Deliver</h3> <ul> <li>Participate in problem solving, troubleshooting, performance tuning, production support, and maintenance of existing applications.</li> <li>Working across cloud infrastructure components (server, storage, network, data, and applications) to deliver end to end Cloud Infrastructure architectures and designs.</li> <li>Implementing with AWS services technologies and practices, building applications using services such as AWS EC2, ECS, Lambda, EMR, Cloud Formation.</li> <li>Coordinating with the team on engineering and continuous integration &amp; delivery CI/CD practices.</li> <li>Executing with web, event driven, caching, batch architectures, designing systems for high throughput, low latency, high availability, and fault tolerance.</li> </ul> The hourly pay rate for this position is $55- $75 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location and candidate's relevant experience, and other factors.

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Performance Engineer in Merrimack, NH and Westlake, TX! The Role We are seeking a skilled and analytical Performance Engineer to lead comparative performance evaluations across virtualization platforms including Docker, KVM, and VMware. The ideal candidate will design and execute Performance Engineering strategies to assess compute, IO, and system-level performance, and provide actionable insights to optimize virtualization deployments. <ul> <li>Creating scalable solutions and automation to monitor the health and establish signals to drive understanding of our performance environment. </li><li>Anticipating, discovering through ongoing interaction with, and prioritizing client/partner needs to serve as their voice and guide execution of the team. </li></ul> Key Responsibilities: <ul> <li>Design and execute performance test plans across Docker, KVM, and VMware environments. </li><li>Create performance test cases / suites / framework using performance tools like K6, JMeter or similar tools and using pipelines to trigger the tests </li><li>Analyze both system-level and application-level performance to identify bottlenecks, optimize resource utilization, and improve overall reliability and efficiency across diverse environments. </li><li>Develop automated performance monitoring dashboards using tools like Grafana, Prometheus, or ELK Stack. </li><li>Simulate user workloads and thin client interactions to validate scalability and network impact. </li><li>Collaborate with infrastructure and application teams to validate virtualization configurations. </li><li>Document performance baselines, test results, and optimization recommendations. </li><li>Stay current with virtualization trends and emerging technologies. </li></ul> Required Qualifications: <ul> <li>Bachelor’s degree in Computer Science, Engineering, or related field. </li><li>Brings 3–5 years of experience in virtualization technologies and performance testing. </li><li>Hands-on experience in designing and implementing performance test cases, suites, and frameworks using tools such as K6, JMeter, or equivalent,. </li><li>Experienced in performance analysis using Grafana, Prometheus, Splunk, VMware vRealize Operations, and Oracle Enterprise Manager to optimize reliability across hybrid environments.. </li><li>Strong analytical skills with experience in interpreting system logs, metrics, and traces. </li><li>Familiarity with Linux systems and kernel-level virtualization concepts. </li></ul> The Skills you Bring <ul> <li>Experience with container orchestration (e.g., Kubernetes). </li><li>Knowledge of VirtIO, QEMU internals, and hypervisor architectures. </li><li>Scripting skills in Python, Bash, or similar languages. </li><li>Experience with monitoring tools like Grafana, Prometheus, Splunk and PerfMon. </li><li>Experience with performance testing tools like k6,JMeter ,Loadrunner, and Locust.. </li><li>Knowledge of thin client environments and hosted virtual desktops (HVD). </li></ul> The Value You Deliver <ul> <li>Brings holistic and customer-centric perspectives during new development or re-architecture of products spanning across organizations. </li><li>Develops metrics reports such as stress test reports that improve the efficiency of development and operations teams. </li><li>Drives adoption of industry and Fidelity SRE practices across diverse applications and platforms. </li><li>Diagnoses high-severity incidents in Performance before they occur anywhere else </li></ul> Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Performance Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Squad Lead in Smithfield, RI! The Role We are seeking a Squad Leader in the OSG Client Services space to lead strategic digital initiatives that improve the client experience and accelerate our organization’s digital transformation. As the Squad Leader you are the end-to-end gatekeeper of the squads’ mission and tactical execution associated with delivering on strategic priorities. In an agile structure, you will complete specific product features and ensure respective products or services are available, stable, performant, and supported when required. You will ensure alignment on the 'what', 'why' and 'when' work is to be performed through ongoing planning and prioritization of a product backlog along with other OSG and Technology Leaders. You will enable squad members to work iteratively, innovate through testing and experimentation, and learn from failures while celebrating success. Key Responsibilities You are committed to developing your own expertise and knowledge to ensure you bring the latest thinking to your role. In addition, your responsibilities include: <ul> <li>Defining, refining, and communicating the squads' mission and roadmap to empower and build team and partner support and alignment </li><li>Anticipating, discovering through ongoing interaction with, and prioritizing client / partner needs to serve as their voice and guide execution of the team </li><li>Defining, evaluating, and communicating results against acceptance criteria </li><li>Measuring performance through established critical metrics and deliver agreed upon business, technology, and people results </li><li>Inspecting and evaluating progress, and removing impediments </li><li>Drive enhancement requirements, technical solution review, business acceptance testing, and implementation coordination </li><li>Making informed trade-off decisions to strike the right balance between quality, cost and timelines </li></ul> The Expertise and Skills You Bring <ul> <li>Bachelor’s degree (preferred) and 8+ years of related product management experience, systems development, product development, and/or project/product management </li><li>Demonstrate the ability to comprehend technical requirements and optimally communicate them to both technical and non-technical partners, ensuring clarity and alignment across all teams. </li><li>You take a data-driven approach to understanding client needs, you translate strategic goals into action, and prioritize to enhance value delivered </li><li>You are capable of leading, influencing, and motivating colleagues without formal authority, and have a track record of building high-performing teams </li><li>Demonstrate strong cross-functional leadership and collaboration experience by establishing and maintaining unquestioning relationships across Fidelity to deliver business outcomes </li><li>Exhibit strong communication and presentation abilities with business and technology partners and leaders at various levels </li><li>You are intellectually curious and model a culture of learning and coaching </li><li>Agile, Jira and Jira Align experience, and financial services experience, preferred </li></ul> The Team In Operations &amp; Services Group (OSG) Client Services, our vision is to Deliver superior service to our clients through outstanding transaction operations and delivery. As a member of OSG Client Services, you will help bridge the gap between our business and technology. You will partner with both business collaborators and technology leadership aligned to your squad. The hourly pay rate range for this position is $60.00 - $107.14 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Squad Lead

Fidelity Enterprise Infrastructure is currently hiring a Data Center Technician III for the Data Center and Colocation Operations team The Expertise We are Looking For <ul> <li>High School Diploma/2 Years of College or equivalent experience </li><li>4+ years data center support </li></ul> The Purpose of Your Role Main focus will be on delivering implementation and support services for a range of platforms like telephony, network infrastructure (LAN/WAN/SAN), server hardware, and storage devices. As a member of the Data Center Operations Team the successful applicant will be involved in activities including the installation, support, and decommissioning activities related to above mentioned platforms. They will have the capability to cable, label, and test server &amp; network connectivity (fiber and copper) to the devices, as well as diagnose and correct issues related to the supported platforms is essential. Additional responsibilities include critical space management, asset management/inventory control and strict alignment to change and incident management policies. This role will include 4-10-hour days over a weekend while working a 2nd or 3rd shift schedule. The Skills You Bring <ul> <li>Extensive knowledge of TCP/IP networking protocols, WAN, LAN, SAN, voice technologies </li><li>Ability to use telecommunications test equipment, specifically Fluke network testers, Network analyzers, carrier circuit test gear capable of Ethernet/DWDM/SONET and cable media testers. </li><li>Basic background on enterprise data center facilities infrastructure including Power/Cooling/Fire suppression/Security-Access Control </li><li>Experience with racking and stacking &amp; cabling and labeling of servers. </li><li>Knowledge in structured cabling concepts and practices are required for the role as many projects and initiatives will entail physical layer implementation. </li><li>Good communication and writing skills. Good interpersonal skills and ability to manage several priorities in a rapidly changing environment. </li></ul> The Value You Deliver <ul> <li>Data Center infrastructure support and problem resolution of complex hardware and software issues across several communication platforms </li><li>Installation and Decommissioning of IT equipment – Includes creating project plans (network connectivity, port turn up, DNS…), asset management, physical rack/stack of equipment, initial device configuration, physical layer connectivity… </li><li>Critical space planning – Ensure proper placement of IT equipment based on environmental factors and IT dependencies. </li><li>Change and incident management coordination. </li><li>Collaboration with critical EI partners and facility engineering ensuring timely delivery of IT equipment and infrastructure. </li><li>Asset/Inventory management – Track and document all IT assets in CMDB tool throughout device lifecycle. </li><li>Manage physical layer telecom connectivity and structured cable plant design. </li><li>Assist in developing department policies and procedures. </li><li>Assist and may lead project initiatives outside of BAU activities. </li></ul> How Your Work Impacts the Organization Data Center Services is responsible for the installation, decommissioning &amp; audit lifecycle of the firm’s IT equipment. Additionally, we support the connectivity of the Local Area network (LAN) and Wide Area Network (WAN) between all Fidelity locations. Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Data Center Technician

The FFIO Fund of Funds Development Team provides core application design, development, and support services for the Fund of Funds product. The Fund of Funds product area supports applications for Portfolio Managers and Institutional Clients to maintain fund relationships, allocation rules, and rebalance targets for underlying funds. These decisions are based on holdings value, market value, pricing, accounting, shareholder activity, and portfolio manager instructions. The team is currently working on a modernization program to build the next generation of the platform and it will be hosted on cloud infrastructure. We are seeking top software technologists to join us to build the next generation of the Fund of Funds Platform. The Senior Full-Stack Engineer position will be based in Westlake, Texas. <h3>The Expertise You Have</h3> <ul> <li>Degree or equivalent in Computer Science, Engineering, or related subject area</li> <li>6+ years of working development experience in Java, SpringBoot, Spring MVC, and Web Services (SOAP/REST)</li> <li>3+ years of experience working with event streaming / messaging platforms such as Kafka or RabbitMQ</li> <li>3+ years of experience with database technologies, preferably Oracle SQL &amp; PL/SQL</li> <li>Working experience within an Agile (Scrum, Kanban, etc.) development environment</li> <li>Working experience in Behavior Driven Development (BDD)</li> <li>Working knowledge of CI/CD processes and tools (i.e., Jenkins, uDeploy, Git)</li> </ul> <h3>The Skills You Bring</h3> <ul> <li>You have proven ability to work independently with limited supervision</li> <li>You have strong analytical and problem-solving skills</li> <li>You have strong collaboration, communication and engagement skills and can articulate and document business/system requirements</li> <li>You have hands on Java and open-source skills with the ability to build complex web-based systems from ground up or interfacing with existing systems</li> <li>You have experience with web service platform and cloud architecture patterns (AWS is preferred)</li> </ul> <h3>Preferences</h3> <ul> <li>Experience with Oracle or EC2 databases is a plus</li> <li>Experience with Hibernate ORM</li> <li>Experience with Containerization (preferably Docker)</li> <li>Experience with Elastic Kubernetes Service (EKS) is a plus</li> <li>Experience working with source control systems (preferably GitHub)</li> <li>Experience with financial services domains is a plus</li> </ul> The hourly pay rate range for this position is $71.00-100.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

The Role We are looking for a Software Engineer to join us! As a Software Engineer, you will play a key role on a Scrum team and within Digital Platforms Technology. You will be encouraged to gain understanding of all the components of our web applications and will work with the members of the squad to deliver outstanding customer experience solutions. The ideal candidate should show ease at making personal connections and have a sense of humor. You will work closely with the Squad Lead, Scrum Master, Developers, Quality Assurance, and Architects to craft, build, test, and deliver the features that make up Fidelity’s Digital experiences. The Expertise and Skills You Bring <ul> <li>Full stack software engineering 5+ years of experience; with a focus in financial services applications is a plus </li><li>BS/BA Degree or equivalent experience preferred </li><li>Robust critical thinking skills coupled with a desire for growth, to learn and to engage with peers in technical and design discussions </li><li>Demonstrated experience in communicating technical needs and capabilities to non-technical team members, product owners, and partners </li><li>Ability to utilize a long-term mentality to help produce scalable, maintainable solutions </li><li>Experience collaborating in a team environment to develop, deploy, and support key applications and features </li><li>A demonstrable understanding of the Agile software development methodology </li><li>Extensive experience decomposing sophisticated business problems into creative, efficient, and scalable solutions </li><li>Knowledge of internet, mobile, and application architecture, as well as current and emerging technologies </li><li>Proficiency with server-side/mid-tier languages, frameworks, libraries, and related technologies: Java EE, Apache Tomcat, Spring MVC/Spring Boot, Logback, SLF4j, Maven </li><li>Client-side language, library, and framework proficiency: Angular, JavaScript/TypeScript, Node, NPM, HTML/CSS, RxJS </li><li>Appreciation for and alignment to standard methodologies regarding object-oriented design, coding standards, RESTful service consumption and integration, common design patterns, secure application development, and test coverage </li></ul> Your experience with the following will be a plus: <ul> <li>DevOps concepts governing SCM, continuous integration, monitoring, and deployment processes </li><li>Enterprise application architecture patterns and orchestration frameworks such as Apache Camel </li><li>Client-side unit testing frameworks and test runners like Jasmine and Karma </li><li>Docker containerization and AWS cloud deployment and application management via the AWS console </li><li>AWS certification(s) </li><li>The W3C’s Web Content Accessibility Guidelines and their implementation </li></ul> The Team Fidelity's Workplace Solutions (WS) Digital Platforms Technology team designs, develops, implements, and supports WS’s suite of Digital products and services. The Digital Platforms development team focuses on delivering innovative solutions which meet the needs of our customers. Our systems professionals thrive, with a steadfast dedication to innovation, which fosters a culture of continuous improvement and significant achievement. We see ourselves as a vital link to Fidelity's customers. This is a fast-paced group that is using ground-breaking technologies to build powerful tools and outstanding user experiences for our customers, using Java-based technologies. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ ftsjobs.com if you would like to request an accommodation.

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Account OpeningSpecialist towork in Westlake, TX. The mission of the Investment Operations team is helping people, help people. We are seeking a detail-oriented and customer-focused professional to join our team as an Account Opening Specialist. This role is critical to delivering a seamless and efficient onboarding experience for new clients. The ideal candidate will bring a strong service orientation, a commitment to excellence, and the ability to thrive in a team-oriented environment. A high degree of accuracy, accountability, and a strong work ethic are essential as you will be responsible for processing account opening requests, resolving inquiries, and ensuring compliance with all regulatory and internal policies. This is a great opportunity for someone who is passionate about delivering exceptional client service and contributing to a high-performing team. Your primary responsibility is to provide high-quality, high-touch service to CIAP advisors. You will engage with advisors using both written and verbal conversational techniques to confirm the details of their request, capture relevant information, and identify a solution when necessary. It’s more than just fielding an inquiry and processing a transaction - our advisors are supporting donors who are generously giving to non- profit organizations to meet their philanthropic goals. You get to be a part of that! <ul> <li>Accurately process new account openings in accordance with internal policies, regulatory standards, and client agreements </li><li>Review client-submitted documentation for completeness and accuracy, ensuring compliance with legal and regulatory requirements </li><li>Communicate effectively with clients and internal teams to resolve account opening discrepancies or delays </li><li>Maintain high-quality data entry and account setup within core systems </li><li>Track and monitor account opening progress using workflow tools, ensuring service level agreements (SLAs) are met </li><li>Share observations of potential process improvements to the account opening process and client experience with your manager </li><li>Collaborating with internal Charitable business partners to fulfill special handling requests </li><li>Escalate risk-related concerns and documentation issues promptly </li><li>Deliver a great customer experience with each interaction to help strengthen donor/advisor relationships </li><li>Participate in team meetings, training, and cross-functional initiatives to enhance knowledge and contribute to team goals </li></ul> The Expertise and Skills We are Looking For: <ul> <li>Bachelor’s degree </li><li>2+ years of experience in account opening, client onboarding, or operations within a financial services environment (e.g., brokerage, banking, advisory, or wealth management). </li><li>Demonstrated ability to deliver high-quality client experiences with a sense of urgency, professionalism, and accuracy </li><li>Strong ability to identify errors and inconsistencies in documentation and data inputs </li><li>Excellent verbal and written communication skills to effectively interface with internal partners and clients </li><li>Experience with financial systems and tools such as Salesforce, Wealthscape, and other internal platforms; strong Excel and general MS Office skills </li><li>Ability to independently troubleshoot issues, think critically, and escalate appropriately when needed </li><li>Capable of managing multiple priorities in a deadline-driven environment while maintaining service standards </li><li>Proven ability to work collaboratively in a team setting and contribute to a positive and productive work environment </li><li>Interest in continuous improvement, with the ability to identify process inefficiencies and contribute to solutions </li><li>Flexible with overtime as requested (especially December – Giving Season) </li></ul> The Team Fidelity Charitable is a public charity that sponsors the largest national donor-advised fund program. Since 1991, Fidelity Charitable has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity. Fidelity Investments provides all the charitable organization’s employees and supports all its functions: Program Development, Marketing, Service Delivery, Relationship Management, Finance, Technology, Risk and Compliance, and Fundraising.

Account Opening Specialist

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an DDI Engineer to work in Fidelity’s Enterprise Infrastructure Group in Merrimack NH or Westlake, TX! <h3>The Role/Team</h3> As a DDI Engineer, you’ll be on a team responsible for managing and supporting infrastructure built on Infoblox appliances and Linux servers running ISC BIND. The team oversees both on-premises and cloud service provider (CSP) environments, ensuring consistent and reliable delivery of DNS, DHCP, and IPAM services across Fidelity’s hybrid infrastructure. You’ll be applying IT Service Management (ITSM) methodologies to maintain high standards of service delivery, aligning technology operations with business needs. <h3>The Expertise You Have</h3> <ul> <li>3–5 years of experience supporting network and DDI (DNS, DHCP, IPAM) infrastructure </li><li>Hands-on experience with BIND, Infoblox, or other DDI solutions </li><li>Strong ability to troubleshoot DNS and DHCP issues </li><li>Experience managing and deploying cloud-based infrastructure </li><li>Familiarity with observability tools for monitoring server environments </li><li>Proficiency in Python, Ansible, or Shell scripting </li><li>Working knowledge of Red Hat Enterprise Linux </li></ul> <h3>The Skills You Bring</h3> <ul> <li>Communicate clearly and effectively, whether you're collaborating with teammates or presenting technical concepts to non-technical audiences. </li><li>Take the initiative to identify and resolve issues before they impact service </li><li>Ability to work independently or as part of a team. </li><li>Attention to detail helps you spot anomalies in DNS configurations and logs that others might miss. </li><li>Bring a structured approach to problem-solving and can explain your thought process to others. </li><li>Adaptable and open to learning new tools and technologies to improve infrastructure reliability and performance. </li><li>Understand the importance of documentation and knowledge sharing to support team success. </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Supporting and maintaining critical DNS and DHCP infrastructure to ensure reliable name resolution and IP address management across enterprise environments </li><li>Coordinating with internal teams to implement changes, troubleshoot issues, and optimize performance of DDI systems </li><li>Monitoring and analyzing DNS metrics, traffic, and logs to proactively identify and mitigate potential service disruptions </li><li>Integrating observability tools to enhance visibility into system health and performance, enabling faster incident response and root cause analysis </li><li>Collaborating with cloud and network engineering teams to align DNS architecture with evolving hybrid and multi-cloud strategies </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

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