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Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeThis position is responsible for increasing call activity and relationship building in line with equipment decision-making for designated National Account customers. This position is also responsible for helping achieve sales target in assigned APR based on the Five-Year Plan. This position is responsible for covering the assigned territory- Territory consists of&nbsp;Wisconsin, Illinois, Michigan, Indiana, and Ohio.Position Type: Exempt Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Generate retail sales from national rental branches in assigned area of primary responsibility</li><li>Conduct training and demonstrations as required</li><li>“Cold call” canvas new/potential rental house customers as appropriate</li><li>Guide/direct with Regional Sales Manager’s call strategy on ARA rental houses through JCB dealers</li><li>Provide JCB North America headquarters with competitive intelligence from assigned area of primary responsibility</li><li>Forecast, track and report rental activities to management</li><li>Continually identify area of opportunity and develop strategies to improve revenue and overall profitability</li><li>Understand the key performance indicators that leverage our rental customer’s business</li><li>Field based with travel as required in support of team projects, KPI’s and/or development of assigned accounts</li><li>Maintain and up-to-date understanding of JCB products to facilitate sales efforts that affect target markets</li></ul>Minimum Qualifications <ul><li>Bachelor’s degree in business or related field</li><li>Five plus years of relevant sales experience in the industry</li><li>Demonstrated success with meeting sales targets and goals</li><li>Must pass any drug screens, background checks and any pre-employments tests as applicable.</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Proficient in Microsoft Office software </li><li>Comfortable in an in-person office environment</li><li>Technical competence is a plus</li><li>Must be customer service oriented, flexible, and have a high energy level</li><li>Must have excellent follow-through skills </li><li>Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings</li><li>Must be open to domestic and international travel</li><li>Desire and proven ability to learn and grow </li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilySalesPayTypeSalary

Regional Sales Manager - Mid Central 

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeThis position is responsible for increasing call activity and relationship building in line with equipment decision-making for designated National Account customers. This position is also responsible for helping achieve sales target in assigned APR based on the Five-Year Plan. This position is responsible for covering the assigned territory - Texas.&nbsp;Position Type: Exempt Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Generate retail sales from national rental branches in assigned area of primary responsibility</li><li>Conduct training and demonstrations as required</li><li>“Cold call” canvas new/potential rental house customers as appropriate</li><li>Guide/direct with Regional Sales Manager’s call strategy on ARA rental houses through JCB dealers</li><li>Provide JCB North America headquarters with competitive intelligence from assigned area of primary responsibility</li><li>Forecast, track and report rental activities to management</li><li>Continually identify area of opportunity and develop strategies to improve revenue and overall profitability</li><li>Understand the key performance indicators that leverage our rental customer’s business</li><li>Field based with travel as required in support of team projects, KPI’s and/or development of assigned accounts</li><li>Maintain and up-to-date understanding of JCB products to facilitate sales efforts that affect target markets</li></ul>&nbsp;Minimum Qualifications <ul><li>Bachelor’s degree in business or related field</li><li>Five plus years of relevant sales experience in the industry</li><li>Demonstrated success with meeting sales targets and goals</li><li>Must pass any drug screens, background checks and any pre-employments tests as applicable.</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Proficient in Microsoft Office software </li><li>Comfortable in an in-person office environment</li><li>Technical competence is a plus</li><li>Must be customer service oriented, flexible, and have a high energy level</li><li>Must have excellent follow-through skills </li><li>Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings</li><li>Must be open to domestic and international travel</li><li>Desire and proven ability to learn and grow </li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilySalesPayTypeSalary

Regional Sales Manager - South Central 

<h4>Company Profile</h4>Gold Coast JCB is the JCB dealer for southeast FL with a strong commitment to provide the best products and customer support in the market. We are investing in our workforce and offering a highly competitive compensation and benefit program, to ambitious candidates with the correct mindset to excel at their personal and professional level.&nbsp; Gold Coast JCB is an authorized dealer for JCB construction equipment including compact track loaders, skid steer loaders, rough terrain forklifts, backhoes, wheel loaders, excavators, telehandlers, aerial equipment, among others.Position SummaryGold Coast JCB currently has an opening for a Territory Sales Representative to support our machine sales coverage.&nbsp; This position is responsible for providing exemplary customer satisfaction to assigned accounts through the sale and promotion of products and services offered by Gold Coast JCB. From the field, the Territory Sales Representative will serve as the primary liaison between Gold Coast JCB and the customer.Position Type: Full Time, Exempt Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Develop sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and explanations and preparing quotes.</li><li>Build relationships with customers quickly and in a mutually beneficial manner.</li><li>Listen to and engage every customer to obtain sufficient information to correctly determine or confirm his/her requests.</li><li>Answer customer questions regarding products, prices, availability, product uses and rental policies.</li><li>Fulfil requests promptly and accurately, in line with company procedures.</li><li>Obtain customer information such as name, address and payment method. Enter orders into database.</li><li>Create quotations and maintain records of contacts, accounts and orders.</li><li>Consult with clients after contract signings to resolve issues and provide ongoing support.</li><li>Knowledge of products to troubleshoot machine issues over the phone.</li><li>Ensure showroom, equipment, displays, counters, and signs are clean, well-stocked, orderly and attractive. </li><li>Aid in the schedule and dispatch of deliveries.</li><li>Work with team members to ensure high quality work and the best possible customer experience</li><li>Maintain CRM database, knowledge of Sales Force a plus</li></ul>Requirements<ul><li>Specific industry experienced desired or an equivalent college degree. </li><li>Qualified candidate MUST have prior service, parts or sales experience in a dealership or rental company environment to include heavy customer contact and negotiation.</li><li>Must possess a valid and active Florida driver’s license, appropriate to the position and type of vehicle required for the position</li><li>Prior territory management experience preferred. </li><li>High energy, excellent communication skills, and a strong work ethic required.</li><li>Leadership Skills a strong plus for future growth opportunities</li><li>Self-Improvement skills and set high standards for personal performance</li><li>Excellent customer service skills</li><li>Ability to perform at a high capacity in fast paced environment</li><li>Must pass any drug screens and background checks </li></ul>Gold Coast JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.JCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.JobFamilySalesPayTypeSalary

Gold Coast JCB - Territory Sales Representative 

Company Profile SoCal JCB is a highly successful, fast-growing business We pride ourselves in customer service. We invest in our workforce and offer a highly competitive compensation and benefit program. SoCal JCB is an authorized dealer for JCB construction equipment including skid steer loaders, backhoe loaders, wheel loaders, excavators and telehandlers.Position SummaryReporting to the Service Manager. This position is responsible for repairing and maintaining various types of aerial and earth moving equipment.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Complete and turn in reports that capture all time and work completed</li><li>Provide diagnostic analysis, repair, or preventative maintenance for customer machines</li><li>Complete on-site system audits and evaluations</li><li>Practice and adhere to all safety and training</li></ul>Qualifications<ul><li>Strong written and verbal communication skills</li><li>1-3 years installing and maintaining machines</li><li>Ability to travel</li><li>Ability to lift up to 75 pounds</li><li>Computer skills needed perform diagnostics, complete reports, etc</li></ul>Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Ability to stand and walk, with frequent lifting, guiding and/or carrying of light-weight materials or equipment for up to 12 hours.</li><li>Ability to twist upper body frequently, bend at waist, kneel, crouch and negotiate uneven surfaces.</li><li>Able to lift up to 50lbs • Use hands, arms and legs fully; grasp, manipulate, and assemble small to large objects with the aid of forklifts or cranes as needed; see and hear well.</li><li>Must be able to hear with or without aid.</li><li>Good eye hand coordination.</li><li>Communicate by speech and hearing in person at a Basic English proficiency.</li></ul>JCB is an equal employment opportunity (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.JCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>. JobFamilyCustomer ServicePayTypeHourly

SoCal JCB - Shop Service Technician 

IT Service Desk Technician – 2nd Line Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Access aerial work platforms, rough terrain forklifts, and Fastrac tractors.&nbsp;JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeTo support the JCB Group IT Service Desk in resolving 2nd Line Support tickets that have been escalated by the 1st Line Support team and the End User whilst providing world class customer service to all levels of the organization.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Evaluating, testing and deploying new hardware technologies and applications</li><li>Working well within a busy team but also use own initiative where required.</li><li>Travelling to other UK sites to provide technical support where required.</li><li>To provide VIP Support to senior members of the organisation whilst ensuring a security first mindset.</li><li>To be the technical lead in Projects that require IT Involvement and ensure wider team engagement where required.</li><li>Resolve tickets that have been escalated from the 1st Line support team.</li><li>Be a mentor and role model for the 1st Line Support team.</li><li>Take ownership of problems outside of your role and “get things done” to ensure business needs are met.</li><li>The support and troubleshooting of manufacturing machinery in regard to IT connection requirements.</li></ul>Minimum Qualifications <ul><li>3+ years of experience in a1st or 2nd line role.</li><li>Excellent written and verbal communication skills, including conversing with non-technically minded individuals.</li><li>Manufacturing or Corporate IT Experience</li><li>Ability to get things done, in the right way</li><li>You must also have a valid UK driving license and own transport.</li><li>ITIL Certified</li></ul><ul><li>Other IT Qualifications along with demonstrated experience.</li></ul>Preferred Qualifications<ul><li>Advanced Windows 11 troubleshooting</li><li>SCCM, Intune, Azure, Hardware and Software, Printers, Audio/Visual.</li><li>Apple Mac OSX Experience / JAMF</li><li>Office 365 Administration</li><li>Infrastructure and Networking exposure</li><li>Asset Management</li><li>iPad and iPhone Management</li><li>ITIL Certified (To at least foundation level)</li></ul>Knowledge, Skills, Abilities&nbsp;&amp; Competencies<ul><li>Advanced Windows 11 troubleshooting</li><li>SCCM, Intune, Azure, Hardware and Software, Printers, Audio/Visual.</li><li>Apple Mac OSX Experience / JAMF</li><li>Office 365 Administration</li><li>Infrastructure and Networking exposure</li><li>Asset Management</li><li>iPad and iPhone Management</li><li>ITIL Certified (To at least foundation level)</li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the jobJobFamilyInformation TechnologyPayTypeSalary

IT Service Desk Tech- 2nd Line

IT Service Desk Technician – 1st Line Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Access aerial work platforms, rough terrain forklifts, and Fastrac tractors.&nbsp;JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeResponsible for providing front line IT support to users who contact the IT service desk via telephone, support ticket, as well as other methods. To quickly identify the cause of the issue being reported and follow established processes and SOPs (Where applicable). Escalate any tickets that cannot be resolved to the correct resolver group and notify team if the request is of an urgent nature.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Provide troubleshooting steps in order to resolve system problems and diagnose hardware and software faults either over the phone or in person.</li><li>Processing of requests for Windows Login Accounts, VPN Accounts, IT Security requests.</li><li>Resetting of account passwords following the Identity validation process for password resets.</li><li>To be able to work in a busy team but still use own initiative to solve problems.</li><li>Take ownership of issues and see them through to resolution, even when it might be out of the core role.</li><li>To suggest improvements to any processes and challenge the status quo.</li><li>Supporting Line Management in achieving set team objectives.</li></ul>Minimum Qualifications <ul><li>Any IT related certifications</li><li>Experience of 1st line support or working in a call centre</li><li>Experience of a customer facing role either in person or over the phone.</li><li>Any non-corporate or corporate IT experience.</li></ul>Preferred Qualifications<ul><li>Proficient in the day-to-day usage of a Windows operating system.</li><li>Understanding of basic IT Support principles.</li><li>Working Knowledge of IT hardware.</li><li>Working knowledge of installing software.</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Excellent written and verbal communication skills.</li><li>Ability to follow instructions and read technical documentation.</li><li>Windows Active Directory administration such as creating groups, creating user accounts, modifying accounts and moving accounts.</li><li>Apple Mac Experience.</li><li>Windows 11 troubleshooting.</li><li>Microsoft 365 Management, (Azure, Intune, Teams, Exchange, SharePoint, OneDrive, + Office applications).</li><li>Ability to be able to multi-task and prioritise multiple tasks.</li><li>Basic SCCM knowledge.</li><li>Ability to explain technical problems in a non-technical way to end users with limited IT knowledge.</li><li>Growth mindset</li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyInformation TechnologyPayTypeSalary

36 JCB Jobs