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<h4><i>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.</i><i>We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</i></h4><p>The Community Manager drives financial performance, operational and leasing excellence, and delivers outstanding customer service at one or more communities. Provides leadership and management for the community operations and maintenance teams. This position is responsible for setting performance standards and coaching, developing, and empowering associates towards achievement of desired business outcome.</p><h4>Essential Functions/Responsibilities</h4><p><b>Financial Performance</b></p><ul><li>Manage financial aspects of operations for the assigned community (or communities) that contribute to the business goals.</li><li>Develop, implement, and monitor programs to maximize revenue, maintain expense control, and increase value</li><li>Oversee pricing and occupancy strategies</li><li>Assist in preparation of community budget</li><li>Provide thorough and strategic monthly reforecast, monthly operating report, and executive summary of operations</li><li>Review and approve, or submit for approval, all contracts within the limits defined by MCR budget authority levels</li><li>Anticipate and communicate significant departures from the budget immediately and in accordance with the company policy and standards</li><li>Partner with community Service Manager to review and recommend capital improvements and capital programs for expense reduction</li><li>Address and complete all other duties as assigned</li></ul><p><b>Sales and Marketing</b></p><ul><li>Oversee sales, lease renewals, move-in and move-out process</li><li>Oversee administration and completion of the resident renewal program, move-in and move out process</li><li>Maintain accurate and in-depth knowledge of community inventory, pricing and availability as well as general knowledge of competitors</li><li>Foster a thorough understanding of the community’s competitive environment in a submarket and adjust operating strategy accordingly</li><li>Participate in Revenue Management calls when applicable</li><li>Address and complete all other duties as assigned</li></ul><p><b>Operating Standards</b></p><ul><li>Ensure community (communities) maintain brand standards including property presentation, marketing, office and model appearance and associate appearance.&nbsp; Inspect what you expect.</li><li>Review and analyze operations reports to track community performance and understand the impact of local economic conditions on community operations</li><li>Ensure community is compliant with all applicable MCR and Partner (where applicable) procedures and all federal, state and local laws, specifically Fair Housing regulations at the community level</li><li>Partnering with Service Manager, recommend capital improvements for community</li><li>Manage contracts with 3rd party service providers</li><li>Address and complete all other duties as assigned</li></ul><p><b>Associate Management and Development</b></p><ul><li>Responsible for recruiting, hiring, associate scheduling, work assignments, training and performance evaluations</li><li>Empower, engage and develop associates to achieve great performance and desired business outcomes.</li><li>Establish goals and accountability for team. Provide feedback, coaching and support to drive achievement of established goals, reward success: hold one on one meetings with staff members</li><li>Manage performance of subordinates.&nbsp; Conduct performance appraisals; provide development support (i.e. coaching, counseling and training); make decisions regarding hiring or termination of community associates</li><li>Support associate development.&nbsp; Provide targeted training and growth opportunities</li><li>Champion and enforce the Mill Creek Brand Promise, Service Standards and Manifesto</li><li>Address and complete all other duties as assigned</li></ul><h4>Education and/or Experience</h4><ul><li>High School diploma or equivalent (GED), Bachelor’s degree or related experience preferred</li><li>3-5 years of multi-family or related property management experience or equivalent experience</li><li>2 years supervisory experience</li></ul><ul><li>Commitment to, and passion for, providing outstanding customer service</li><li>Strong communication skills (written and verbal)</li></ul><h4>Skills/Specialized Knowledge</h4><ul><li>Manage community performance including financial performance, customer service, sales, communications, marketing, negotiation, crisis management and staffing</li><li>Analyze data/reports to develop solutions to sustain high standards of customer service, optimal revenue generation and effective expense management</li><li>Ability to set clear objectives and define success for individuals and the team. Establish team accountability and lead team to achieve desired business outcomes</li><li>Supervise subordinates and provide feedback and coaching resulting in improved performance</li><li>Exercise professional judgment to take ownership of and resolve issues and problems with residents and associates diplomatically and without becoming adversarial and losing your temper</li><li>Ability to clearly communicate, speak, read and write in English as demonstrated by clear and concise written and verbal communication</li><li>Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software</li><li>Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li><li>Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li><li>Capable of travelling between two or more communities, if necessary</li><li>Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked</li></ul><p><i>Mill Creek is an Equal Opportunity Employer</i></p><h4><b>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</b></h4>

Mill Creek Residential

Community Manager

<h4><i>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.</i><i>We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</i></h4><p>The Service Technician Level III (Sr. Service Technician), maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Sr. Service Technician works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. This leader anticipates and evaluates potential problems then proactively develops plans to counter challenges. The Sr. Service Technician consistently strives to maintain the highest level of attention to the operational needs of the community.</p><h4>Essential Functions/Responsibilities</h4><ul><li>Organize and perform general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards&nbsp;</li><li>Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems</li><li>Respond to resident requests in a timely manner, delivering excellent customer service</li><li>Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units for the highest quality of work and superior presentation</li><li>Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects</li><li>Assist in the preparation of maintenance budgets and monitor a sufficient inventory of tools and supplies</li><li>Promote safe work practices among on-site team</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul><h4>Education/Experience</h4><ul><li>High School diploma or equivalent (GED) preferred</li><li>3-5 years maintenance technician experience</li><li>Multi-family housing experience helpful</li></ul><h4>Skills/Specialized Knowledge</h4><ul><li>Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own.</li><li>Accurately take measurements and perform basic arithmetic</li><li>General computer skills in Microsoft Office and property management based software</li><li>Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices</li><li>Safely use chemicals, paint, and general cleaning supplies</li><li>Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart</li></ul><h4>About the Benefits of joining the Mill Creek Team</h4><ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul><p><i>Mill Creek is an Equal Opportunity Employer</i></p><h4><b>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</b></h4>

Service Technician

<h4><i>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.</i><i>We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</i></h4><p>The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Service Technician Level II works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. Anticipates and evaluates potential problems. This position strives to maintain the highest level of attention to the operational needs of the community.</p><h4>Essential Functions/Responsibilities</h4><ul><li>Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards&nbsp;</li><li>Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed&nbsp; units for the highest quality of work and superior presentation</li><li>Routinely perform duties to restore apartments to “make ready” status</li><li>Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems</li><li>Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects</li><li>Respond to resident requests in a timely manner, delivering excellent customer service</li><li>Promote safe work practices among on-site team</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul><h4>Education and/or Experience</h4><ul><li>High School diploma or equivalent (GED) preferred.</li><li>1-3 years’ experience performing maintenance duties</li><li>Multi-Family maintenance experience helpful</li><li>HVAC and CPO certification preferred</li></ul><h4>Skills/Specialized Knowledge</h4><ul><li>Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own.</li><li>Accurately take measurements and perform basic arithmetic</li><li>General computer skills in Microsoft Office and property management based software</li><li>Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices</li><li>Safely use chemicals, paint, and general cleaning supplies</li><li>Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart</li></ul><h4>About the Benefits of joining the Mill Creek Team</h4><ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul><p><i>Mill Creek is an Equal Opportunity Employer</i></p><h4><b>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</b></h4>

Service Technician II

<h4><i>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.</i><i>We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</i></h4><p>The Leasing Consultant position is the primary point of contact for residents and prospective residents. Providing outstanding customer service and demonstrating sales excellence are essential. The Leasing Consultant will guide prospects in choosing new and exciting homes. This position will support residents throughout the lifecycle of their residency.</p><h4>Essential Functions/Responsibilities</h4><p><b>Sales and Marketing</b></p><ul><li>Warmly greet prospective residents and create a personal connection while determining needs and preferences</li><li>Professionally present the community and apartments along with specific features and benefits</li><li>Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner</li><li>Manage and convert prospect leads into leases to achieve leasing goals. Follow up with all leads and prospects that did not lease</li><li>Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials and events promoted by competitors</li><li>Answer telephone calls and return voicemail (prospect calls, resident issues, service requests, etc.)</li><li>Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily</li><li>Ensure the office, clubroom, apartment models, and “market ready” units are in impeccable condition</li><li>Share promotional ideas and events for marketing timeline</li><li>Assist in Social Media advertising as directed by the Manager</li><li>Assist in the preparation of move-ins such as walking apartment, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager</li><li>Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents</li><li>Address and complete all other duties as assigned</li></ul><p><b>Customer Service</b></p><ul><li>Understand and support the customer experience vision for Mill Creek Residential</li><li>Communicate service guarantees and customer service standards to prospective and current residents</li><li>Take ownership to personally address and resolve customer concerns in a timely professional manner</li><li>Support new residents during move-in process. Assist with lease renewals, move-outs and resident transfers</li><li>Contribute ideas for improving resident satisfaction to the Community Manager</li><li>Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention</li><li>Accept service requests from residents and route to service department for prompt processing. Follow up to ensure the request has been completed and resident is satisfied</li><li>Physically inspect property when on the grounds, pick up litter, and report any service needs to the maintenance staff and Manager</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul><p><b>Operational Standards</b></p><ul><li>Complete all new lease and renewal paperwork, including related addendums</li><li>Attend any training classes/meetings as required or recommended by management</li><li>Update daily activity report, notices to vacate, leases, cancellations, transfers, renewals, etc., and provide information to the Community Manager</li><li>Enter accurate and timely data into appropriate information systems. Manage Entrata tasks and leads daily</li><li>Post Craigslist ads daily to generate traffic</li><li>Strive for a 25% conversion ratio of tours to new leases through effective selling and follow through skills</li><li>Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li></ul><h4>Education and/or Experience</h4><ul><li>High School diploma or equivalent (GED) preferred</li><li>Commitment to, and passionate for, providing outstanding customer service</li><li>Strong communication skills (written and verbal)</li><li>Multi Family or related property management experience, retails sales or hospitality experience</li></ul><h4>Skills/Specialized Knowledge</h4><ul><li>Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication</li><li>Ability to take ownership of resident issues and/or concerns and come to a resolution</li><li>In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community</li><li>Continuous research of area competitors such as pricing, amenities, features etc.</li><li>Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software</li><li>Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li><li>Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li><li>Capable of travelling between two or more communities, if necessary</li><li>Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked</li></ul><h4>About the Benefits of joining the Mill Creek Team</h4><ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul><p><i>Mill Creek is an Equal Opportunity Employer</i></p><h4><b>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</b></h4>

Leasing Consultant

<h4><i>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.</i><i>We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</i></h4><p>The Assistant Community Manager assists the Community Manager in supporting performance standards and maintaining all aspects of community operations. This individual works to develop, empower, and inspire associates toward the achievement of desired business outcomes. The Assistant Manager will be the “Manager on Duty” (MOD) in the absence of the Community Manager. The Assistant Community Manager may assist with scheduling and providing work assignments. This leader will consistently improve the sales process through guiding, coaching, and training Senior/Leasing Consultants.</p><h4>Essential Functions/Responsibilities</h4><p><b>Sales and Marketing</b></p><ul><li>Warmly greet prospective residents and create a personal connection while determining needs and preferences</li><li>Answer all incoming calls and handle accordingly, whether prospect call, resident issue, service request etc.</li><li>Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner</li><li>Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials and events promoted by competitors</li><li>Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily</li><li>Ensure the office, clubroom, apartment models, and “market ready” units are in impeccable condition</li><li>Assist in Social Media advertising as directed by the Manager</li><li>Assist in the preparation of move-ins, such as, walking apartment, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager</li><li>Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents</li><li>Address and complete all other duties as assigned</li></ul><p><b>Operational Standards</b></p><ul><li>Accept rents and make deposits</li><li>Maintain accurate records in Yardi. Update all rents, deposits and application fees received by residents on a daily basis.&nbsp; Issue appropriate notices when necessary (i.e. late payment notices , eviction notices, returned check memos)</li><li>Update reports daily regarding notices to vacate, vacancy report, activity report and provide pertinent information to Community Manager</li><li>Participate in Revenue Management calls when applicable</li><li>Oversee normal duties of Concierge and Leasing Consultants (based on Manager’s request and staffing structure)</li><li>Complete all new lease and renewal paperwork, including related addendums</li><li>Complete resident communications when applicable</li><li>Attend training classes/meetings as required or recommended by management</li><li>Enter accurate and timely data into appropriate information systems. Manage Entrata tasks and leads daily</li><li>Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li></ul><p><b>Customer Service</b></p><ul><li>Understand and support the customer experience vision for Mill Creek Residential</li><li>Communicate service guarantees and customer service standards to prospective and current residents</li><li>Take ownership to personally address and resolve customer concerns in a timely professional manner</li><li>Support new residents during move-in process. Assist with lease renewals, move-outs, and resident transfers</li><li>Contribute ideas for improving resident satisfaction to the Community Manager</li><li>Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention</li><li>Accept service requests from residents and route to service department for prompt processing Follow up to ensure the request has been completed and resident is satisfied</li><li>Physically inspect property when on the grounds, pick up litter, and report any service needs to the maintenance staff and Manager</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li><li>Champion and enforce the Mill Creek Brand Promise, Service Standards, and Manifesto</li><li>Address and complete all other duties as assigned</li></ul><h4>Education and/or Experience</h4><ul><li>High School diploma or equivalent (GED), Bachelor’s degree preferred</li><li>2 years multi-family leasing or related property management experience or equivalent experience</li><li>Commitment to, and passionate for, providing outstanding customer service</li><li>Strong communication skills (written and verbal)</li><li>Multi Family or related property management experience, retails sales or hospitality experience</li></ul><h4>Skills/Specialized Knowledge</h4><ul><li>Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication</li><li>Exercise professional judgement to take ownership of and resolve issues and problems with residents</li><li>In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community</li><li>Continuous research of area competitors such as pricing, amenities, features etc.</li><li>Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software</li><li>Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li><li>Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li><li>Capable of travelling between two or more communities, if necessary</li><li>Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked</li></ul><h4>About the Benefits of joining the Mill Creek Team</h4><ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul><p><i>Mill Creek is an Equal Opportunity Employer</i></p><h4><b>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</b></h4>

Assistant Community Manager

<h4><i>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.</i><i>We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</i></h4>At MCRT the Assistant Project Manager is responsible for working to ensure high density residential and mixed-use projects are completed safely, on time, within budget and in compliance with approved project documents, jurisdictional<br>and applicable code requirements. The position reports to Project Managers. The Assistant Project Manager helps manage all aspects of the project including planning, scheduling, cost control, general supervision and labor relations<br>under the direction of the Project Manager. The Assistant Project Manager provides necessary support the project staff.<h4>Essential Functions/Responsibilities</h4><ul><li>Establish and maintain project schedules using Microsoft Project or other MCRT selected scheduling software.</li><li>Review plans and specifications for coordination and value engineering.</li><li>Assist in the review, processing and tracking of all RFI’s, Submittals, Shop Drawings and related consultant reviews and responses and jurisdictional permitting.</li><li>Prepare and maintain project logs recording the</li><li>processing of such within the Company project management software reporting systems.</li><li>Work with Project Engineers and Superintendents to help resolve any constructability issues.</li><li>Assist and track all permits required by governing jurisdiction.</li><li>Assist in bidding and buy-out of materials, services and scopes of work on assigned projects.</li><li>Assist in field office set-up mobilization efforts for the project</li><li>Ensure all personnel development and training required by MCRT is completed. As directed organize and train field and office staff to properly perform their duties. Adhere to the MCRT “Organization Chart” indicating lines of responsibility and staff relationships, and monitor teamwork.</li><li>Assist in the preparation and review of for Subcontractor Scopes of Work.</li><li>From initial bid through the final payment, ensure that the project costs are properly documented, controlled and forecasted on a monthly basis. This includes the maintenance of buyout logs, change order logs, and cost reports using MCRT project management and accounting software.</li><li>All other duties as assigned</li></ul><h4>Education and/or Experience</h4><ul><li>Minimum of 3 years related experience including knowledge of construction procedures, building codes, estimating, and scheduling and safety procedures.</li><li>Bachelor’s degree in management, architecture or engineering.</li><li>Six years of applicable and related experience will be considered in lieu of Bachelor’s degree</li></ul><h4>Skills/Specialized Knowledge</h4><ul><li>Ability to communicate well in English both written and verbally.</li><li>Working knowledge of Microsoft Word, Excel, Outlook and MS project. Competency in Procore and Textura a plus</li><li>Strong organization, time-management, verbal and written communication skills</li><li>Ability to negotiate contracts, manage personnel, meet deadlines and goals, and maintain confidentiality</li></ul><p><i>Mill Creek is an Equal Opportunity Employer</i></p><h4><b>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</b></h4>

Assistant Project Manager

<h4><i>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.</i><i>We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</i></h4><p>The Service Technician II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Service Technician II works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely and safe manner. This position strives to maintain the highest level of attention to the operational needs of the community.</p><h4>MAJOR RESPONSIBILITIES:</h4><ul><li>Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards.</li><li>Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units for the highest quality of work and superior presentation.</li><li>Routinely perform duties to restore apartments to “make ready” status.</li><li>Respond to problems with the goal of ensuring repairs are performed successfully and to the satisfaction of residents.</li><li>Routinely inspect community grounds and buildings to ensure safety standards are met; as well as identify potential maintenance issues.</li><li>Respond to resident requests in a timely manner, delivering excellent customer service.</li><li>Promote, and follow, safe work practices among on-site team.</li><li>Ensure compliance with all Federal, State and local housing laws.</li></ul><h4>POSITION REQUIREMENTS:</h4><ul><li>Must have 1-3 years of multi-family maintenance experience; or related facilities maintenance</li><li>Champion the Mill Creek Brand Promise, Core Values, Service Standards and Manifesto.</li><li>High School diploma or equivalent (GED) preferred.</li><li>Able to effectively communication (verbal and written), as well as read container labels.</li><li>Able to use general maintenance tools, supplies and equipment.</li><li>Able to accurately perform measurements and basic math.</li><li>General computer skills in Microsoft Office and property management based software.</li><li>Be able to safely use chemicals, paint, and general cleaning supplies</li><li>Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart.</li></ul><p><b>About Alister Sherman Oaks</b></p><p>Alister Sherman Oaks is a 105 apartment-homes newly renovated apartment community managed by Mill Creek Residential. Sherman Oaks represents more of what people think of when they think of L.A. living: mellow, connected, beautiful, comfortable, organic, sunny. Alister Sherman Oaks is conveniently located across the street from Whole Foods and within walking distance to shopping and restaurants. The location on Sepulveda Blvd is considered the gateway to Bel Air, and less than 30 minutes to the Westside, Burbank, and Silicon Beach.</p><p><i>Mill Creek is an Equal Opportunity Employer</i></p><h4><b>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</b></h4>

<h4><i>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.</i><i>We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</i></h4><p>The Apartment Maintenance Technician II maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Apartment Maintenance Technician II works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely and safe manner. This position strives to maintain the highest level of attention to the operational needs of the community.</p><h4>MAJOR RESPONSIBILITIES:</h4><ul><li>Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards.</li><li>Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units for the highest quality of work and superior presentation.</li><li>Routinely perform duties to restore apartments to “make ready” status.</li><li>Respond to problems with the goal of ensuring repairs are performed successfully and to the satisfaction of residents.</li><li>Routinely inspect community grounds and buildings to ensure safety standards are met; as well as identify potential maintenance issues.</li><li>Respond to resident requests in a timely manner, delivering excellent customer service.</li><li>Promote, and follow, safe work practices among on-site team.</li><li>Ensure compliance with all Federal, State and local housing laws.</li></ul><h4>POSITION REQUIREMENTS:</h4><ul><li>Must have 1-3 years of multi-family maintenance experience; or related facilities maintenance</li><li>Champion the Mill Creek Brand Promise, Core Values, Service Standards and Manifesto.</li><li>High School diploma or equivalent (GED) preferred.</li><li>HVAC and CPO certification preferred.</li><li>Able to effectively communication (verbal and written), as well as read container labels.</li><li>Able to use general maintenance tools, supplies and equipment.</li><li>Able to accurately perform measurements and basic math.</li><li>General computer skills in Microsoft Office and property management based software.</li><li>Be able to safely use chemicals, paint, and general cleaning supplies</li><li>Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart.</li></ul><p><i>Mill Creek is an Equal Opportunity Employer</i></p><h4><b>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</b></h4>

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