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Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Mental Health EDAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: NeighborHealth is seeking a dynamic and experienced Administrative Director of Behavioral Health to lead the integration of behavioral health services into primary and specialty care. This role combines strategic leadership, clinical oversight, and operational management to ensure high-quality, evidence-based care for our diverse patient population.The Administrative Director of Behavioral Health leads the integration of behavioral health services into primary and specialty care at NeighborHealth, ensuring high-quality, evidence-based treatment across the continuum of care. As both an administrator and practicing clinician, this role blends strategic planning, program management, and clinical excellence to support the health center’s mission and transformation goals.<ul><li>Leadership &amp; Integration<ul><li>Drive adoption and scaling of integrated behavioral health models</li><li>Collaborate with CBHO, clinical teams, and external partners</li><li>Lead operational workgroups to refine clinical workflows and protocols</li><li>Model transformational leadership skills and "grace under pressure"</li><li>Use systems thinking to contribute to the innovation, development and sustainability of behavioral health services.</li></ul></li><li>Clinical Oversight<ul><li>Provide clinical supervision and expert consultation to BH clinicians</li><li>Ensure compliance with evidence-based practices and policy standards</li><li>Oversee chart review, documentation systems, and emergency on-call processes</li><li>Participate in an on-call rotation</li></ul></li><li>Performance &amp; Strategy<ul><li>Monitor KPIs and quality metrics; lead improvement initiatives</li><li>Guide strategic planning, growth projects, and educational programs</li><li>Represent BH on leadership teams and regulatory committees</li></ul></li><li>Grants &amp; Operations<ul><li>Co-manage behavioral health grants with timely deliverable execution</li><li>Support financial optimization and clinician productivity</li><li>Oversee scheduling, referral management, and on-call rotations</li></ul></li><li>Supervision &amp; Compliance<ul><li>Supervise assigned staff in alignment with performance management policies</li><li>Support compliance with health center standards, safety protocols, and legal regulations</li></ul></li></ul>EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

NeighborHealth

NeighborhoodHealth

Administrative Director, Behavioral Health

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PACE RehabilitationAll Locations: 155 Addison StreetPosition Summary: Physical Therapy Assistants are licensed clinical staff who work with the IDT at each PACE ADHC and carry out treatment plans as designed by a physical therapist. PTA’s function within the scope of practice as regulated in the state of Massachusetts PTA’s are responsible for maintaining the rehab gym, and equipment ordering. They provide direct supervision to rehabilitation aides and are required to document their findings and treatments in the EMR and to, communicate their findings to the Physical Therapist and the IDT, PTAs should be comfortable addressing team and family issues concerning rehabilitation.Essential Duties and Responsibilities<ul><li>Demonstrates good background knowledge of medical information.&nbsp; Able to identify medical concerns from the EMR (Electric Medical Record or paper chart) or from patient presentation, which would limit execution of treatment plan.</li><li>Is able to discuss and explain the results of the Physical Therapy Evaluation as documented in the EMR.</li><li>Is able to execute treatment plans as directed by PT (Registered Physical Therapist) in the initial assessment.</li><li>Performs measurement skills correctly and logical sequence and in appropriate depth (manual muscle testing, goniometry, balance, etc.)</li><li>Recognizes and discusses the need to modify skills appropriately to take into consideration the patient’s age, goals, and cultural background.</li><li>Is able to discuss and describe with the Physical Therapist the patient’s overall status and implications for PT including: Modifications of patient goals, treatment plan that reflects understanding of the total patient’s needs, discharge and equipment needs.</li><li>Performs the treatment techniques required for patient care and identifies patient response to treatment.</li></ul>Qualifications and Requirements<ul><li>HS Diploma/GED required</li><li>Graduate of an accredited school of Physical Therapy Assistant program.&nbsp; Licensed as a Physical Therapy Assistant in the state of Massachusetts.&nbsp; CPR required.</li><li>Must possess one year of working as a physical therapy assistant with a geriatric population.&nbsp; Experience with computers a must and with electronic medical records a plus and EpicCare.</li><li>Must have good communication skills.&nbsp;&nbsp; Be able to effectively contribute in a team directed approach to medical management of a frail elder population.</li><li>Must be able to carry out treatment plans as designed by Physical Therapist.&nbsp; Have good organizational and time management skill set with the ability to change direction and plans quickly to meet the needs of the participant.&nbsp;</li></ul>Schedule: Monday - Friday 8:00am - 5:00pmPay: $34.60 an hour up to $54.00 an hour based on experience.EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Physical Therapy Assistant

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Retail Pharmacy - MaverickAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: The Pharmacy Technician Supervisor leads a team of pharmacy technicians that assist pharmacists and pharmacy manager. The Pharmacy Technician Supervisor oversees daily pharmacy workflow and pharmacy technician schedules to ensure the needs of the business and customer service standards are maintained and in compliance with state and federal regulations. In addition, the Pharmacy Technician Supervisor leads, supports, develops, and evaluates pharmacy technicians while upholding departmental standards. The Pharmacy Technician Supervisor is responsible for employee engagement and advocating for the pharmacy technician team while supporting the Pharmacy Manager in solving complex problems.<ul><li>Provides day-to-day supervision and coaching to ensure pharmacy technicians’ responsibilities are carried out using standard operating procedures to complete daily assignments accurately and efficiently.</li><li>Ensures all pharmacy functions are properly staffed to meet business and operational needs.</li><li>Create and manage the daily and long-term pharmacy technician schedules and daily workflow schedule.</li><li>Supports non-dispensing tasks and patient services if needed</li><li>Effectively communicates with pharmacy staff and sets clear performance expectations.</li><li>Enforce accountability standards.</li><li>Collaborate with the Pharmacy Manager and HR in sourcing, hiring, onboarding, and orientation of new pharmacy technicians.</li><li>Creates and implements training plans for pharmacy technicians</li><li>Provides coaching and feedback on performance and conduct issues</li><li>Assists Pharmacy Managers in evaluation of staff on performance competencies</li><li>Performs pharmacy technician annual performance reviews</li><li>Oversee and assist with daily tasks performed by Certified Lead Pharmacy Technicians</li><li>Helps coordinate and participates in annual pharmacy physical inventory process</li><li>Complete technician payroll approvals.</li><li>Approve time off requests according to NeighborHealth and pharmacy department policies.</li><li>Oversees technician registration, certification and ensures all technician licenses are renewed appropriately.</li><li>Complete projects as assigned by Pharmacy Managers or Pharmacy Director.</li><li>Monitoring and implementing quality controls in accordance with NeighborHealth regulations.</li><li>Knowledgeable and ability to troubleshoot and assist in workflow if needed</li><li>Provide coverage in daily pharmacy workflow if needed.</li><li>Track, execute, and meet department KPI’s and productivity levels.</li><li>Communicates health center initiatives, expectations and policies</li><li>Displays outstanding customer service skills when interacting with patients, outside providers, referral sources or others.</li><li>Promotes a sense of “teamwork” through demonstration of self-direction and self-motivation. Solves problems independently and knows when to seek consultation. Provides leadership to other support staff on the practice team. Works cooperatively and respectfully with others at all levels of the organization.</li></ul>EDUCATION: <ul><li>High School Diploma or GED.</li><li>Certified Pharmacy Technician (PTCB or ExCPT) required</li><li>State licensure with the Massachusetts Board of Registration in Pharmacy required</li><li>Advanced PTCB certification preferred</li></ul>EXPERIENCE:<ul><li>4-6 years of related experience</li><li>3 years of experience in team leadership or a supervisory role position</li><li>Experience within the Health care industry working with health center or hospital operations</li></ul>SKILLS/ABILITIES:<ul><li>Ability to use data to evaluate outcomes required</li></ul><ul><li>Working knowledge and experience with electronic medical record systems, performance dashboards, database products, and analysis tools</li><li>Proficiency in Microsoft Office Word, Excel and Outlook</li></ul><ul><li>Must have excellent attention to detail to all areas of compliance</li></ul>Hourly rate: $31.50 up to $49.00 based on experience.Schedule: Monday - Friday 8:00am - 5:00pmEEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Pharmacy Technician Supervisor

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: South End Washington Behavioral HealthAll Locations: 1601 Washington StreetPosition Summary: The Integrated Behavioral Health (IBH) clinician provides comprehensive behavioral health services to care for patients with medical and behavioral issues in the primary care environment. The IBH clinician is integrated directly into the clinical environment and provides direct care and coordination of services in tandem with his/her primary care and/or emergency department colleagues.Essential Duties and Responsibilities:<ul><li>The provision of direct patient care, including psychosocial assessment, brief therapeutic interventions, short term cognitive behavioral therapy, and long term psychotherapy, as appropriate to the clinical environment.</li><li>Clinical care management and oversight for special high-risk populations, as specified by the primary care department within which the BH clinician is integrated.&nbsp; This includes coordination of services with outside behavioral health providers when necessary and periodic outreach to engage patients in care.</li><li>General practice support, including emergency response to attend to patients in crisis, clinical consultation, behavioral health and SDOH screening, and in-basket management, and support for community education efforts.</li><li>Commitment to reducing social determinants of health for complex needs amongst our patient population.</li><li>Ability to effectively manage clinical practice consisting of a steady patient panel and on-demand integrated behavioral health in primary care.</li><li>Active collaboration with clinical care teams to ensure the effective management of patient needs.</li><li>Connect patients with appropriate resources and services, both within and outside of the primary care setting.</li><li>Monitor patient outcomes by tracking progress using assessment tools and adjusting treatment plans as needed.</li><li>Document patient encounters according to NeighborHealth's policies and procedures.</li><li>Participate in team meetings as requested by supervisor.</li><li>Adhere to ethical and professional standards by maintaining confidentiality, respecting patient rights, and practicing within the scope of your license or Board and according to your job description.</li><li>Clinically effective in treating patients ages 6+</li><li>Monday-Friday, onsite availability</li></ul>Qualifications and Requirements:<ul><li>Graduate from an accredited Masters in Psychology (MA), Masters in Education (Counseling-MEd.), or MSW program.</li><li>Current Massachusetts license (LMHC, LMFT, LCSW, LICSW, Licensed Psychologist) or license eligibility.</li><li>Minimum of 2 years relevant post-graduate experience, preferably in a community health, mental health or hospital setting.</li><li>Excellent working knowledge of behavioral medicine and evidence-based treatments for medical and mental health conditions.</li><li>Ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of mental and behavioral conditions.</li><li>Comfortable with the pace of primary care and emergency care, within with an interdisciplinary team.</li><li>Effective communication skills with supervisor and colleagues.</li><li>Demonstrate "grace under pressure" in a fast-paced environment.</li><li>Bilingual in Spanish, Portugues, Arabic, French, or Creole preferred</li></ul>EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

BH Clinician

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Family MedicineAll Locations: 20 Maverick Square – Cradock BuildingPosition Summary: We’re looking for Family Medicine Physicians who share in our mission, and deep belief, that exceptional care and compassion should be accessible for all patients. You’ll have an opportunity to treat patients from the heart as you provide primary care in our ambulatory setting at the health center - resident teaching and training is available on site. We’re one of the most admired and modeled after health centers in the U.S., frequently written about, award winning and inspiring doctors and nurses around the country. We were early to implement EPIC EHR and we're certified by NCQA as a level 3 Medical Home Model of Care. You’ll have a dynamic opportunity to bring about a profound change in people's lives. We treat everyone—it's our mission. Regardless of insurance or income or background, you can treat patients the right way. You can help serve the communities of East Boston, Chelsea, Winthrop and Revere where commutes are easy being on a Blue line and 5 minutes to downtown Boston. Bi-lingual Spanish or Arabic speaking is highly valuable for this opening, although we have an excellently trained professional Medical Interpreter Department that are part of the Practice Team. Boston residents preferred.Competitive compensation and excellent benefits including health, dental, pretax spending accounts, 401k with health center match, life, disability, and a generous staff development benefits. Providers will be able to obtain privileges at Boston Medical Center.&nbsp; NeighborHealth provides excellent Malpractice Coverage – as a FQHC (Federally Qualified Health Center) we offer coverage under FTCA as well as a second policy through commercial broker.&nbsp; A designated Medical Staff Office supports the professional requirements of Physician.&nbsp; Boston residents preferred. NeighborHealth Is Proudly An Equal Opportunity Employer.EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Family Physician

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PACE Social ServicesAll Locations: 26 Sturgis Street - PACE WinthropPosition Summary: Join NeighborHealth's Neighborhood PACE program where the PACE Social Worker role is engaging with every day offering exciting new challenges. As part of a dynamic Interdisciplinary Team (IDT) in an innovative model of care, you will develop plans of care for participants who want to live safely in their communities. You will work with participants at the PACE Center and in their homes addressing issues ranging from high risk mental health, end of life, medical decision making, caregiver support, and more. Responsibilities include conducting psychosocial assessments, formulating treatment plans, providing counseling, with opportunities for running groups and coordinating care with interdisciplinary team members to support participants achieving their goals. You must have an MSW and be passionate about serving adults 55+. Experience working with older adults preferred. Must possess or be working toward licensure as a Licensed Certified Social Worker (LCSW) or Licensed Independent Clinical Social Worker (LICSW) in MA.Essential Duties and Responsibilities:<ul><li>Responsible for intake, including ability to administer a complete psychosocial assessment and identify factors that impact the participant’s current level of functioning.</li><li>Completes initial assessments and contributes to the plan of care by recognizing and articulating the way PACE can maintain or enhance a potential participant’s well-being and level of functioning in the community.</li><li>Provides caregiver support. Coordinates and demonstrates a leadership role in family meetings.</li><li>Participates actively as part of an Interdisciplinary team. Sharing Initial and Biannual assessments. Writes and follows up on stated treatment interventions reflected in the IDT care plan, collaborating with the participant in identifying their goals of care.</li><li>Develops and leads activities which demonstrate an area of clinical expertise. This may include but not be limited to group counseling, resource management, psychotherapy, end-of-life care, supervision of social work interns, or case presentation at the ethics committee. Furthers professional knowledge by participating in appropriate continuing education classes and applying learning to the work.</li><li>Coordinates admissions and discharges and provides care coordination for participants in need of psychiatric hospitalization.</li></ul>EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

LCSW PACE

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: QualityAll Locations: 79 Paris StreetPosition Summary: The Care Navigator works with the patient’s primary care team to address the complex non-medical needs that can negatively affect a person’s health and well being. The Care Navigator promotes patient-centered, comprehensive and coordinated care supporting the patient and their family in navigating medical, social service, and legal systems. Full time position, Monday-Friday, 8:00-5:00pm but may require flexibility depending on the needs of the department.Essential Duties and Responsibilities &nbsp;<ul><li>Connect patients with concrete community resources including but not limited to: Food Resources, subsidized childcare, housing, legal, financial assistance and immigration services.</li><li>Provide 1:1 assistance to patients with form completion to access community resources and benefits when a literacy or language is a barrier.</li><li>Assist patients with navigating services of third-party agencies such as Inspectional Services, Massachusetts Commission for the Blind and Deaf/Hard of Hearing, MassHealth, Personal Care Attendant Services, Senior Services, Transportation Services and homeless shelters.</li><li>Assist patients with complex medical needs coordinate their appointments, often placing reminder phone calls, assisting with scheduling transportation, and assessing and reducing the barriers of missed appointments.</li><li>Connect patients to and assist with accessing Social Security Disability and Department of Transitional assistance benefits. Assist with application process including interview accompaniment, application completion and process follow up.</li></ul>Qualifications and Requirements<ul><li>Bachelor Degree</li><li>1-2 years in a direct service role. Experience with and underserved population a plus</li><li>Strong second language skills.Spanish preferred.</li><li>Ability to multi task with strong organization and time management skills.</li></ul>Schedule: Monday - Friday 8:00am - 5:00pmPay Range: $22.00 - $33.00 an hour based on experience.EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Care Navigator

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Adult MedicineAll Locations: 10 Gove Street – Taylor Building, 20 Maverick Square – Cradock BuildingPosition Summary: Position Summary/Responsibilities: In collaboration with Adult Medicine leadership team, the Medical Director is responsible for •collaborating closely with Adult Medicine leadership team and assuring timely and ongoing communication amongst leadership and departmental staff •administrative and clinical development of medical staff in Adult Medicine •overseeing and optimizing patient safety and patient experience •recruiting and orienting new physicians and advanced practice •developing departmental continuing education presentations •supporting, mentoring, and overseeing primary care providers in their clinical practice •developing and updating departmental clinical policies and procedures • overseeing clinical quality management of the department •assisting the department in annual performance improvement projects • collaborating with the IT department for data reporting and validating IT reports •working closely with coding and billing departments to assure proper coding. •providing real-time clinical consultation for colleagues •providing real-time support and problem solving for acute patient situations •performing panel and access maintenance for the departmentLeadership ResponsibilitiesAttend:<ul><li>Clinical Leaders meeting weekly</li><li>CDS Workgroup monthly</li><li>Epic Workgroup monthly</li><li>Medical Standards Committee monthly</li><li>Manager’s meeting monthly</li><li>Medication Safety monthly</li><li>Risk Management monthly</li><li>Pharmacy and Therapeutics quarterly</li><li>Performance Improvement monthly&nbsp;</li><li>Research Advisory Board monthly</li><li>Departmental review monthly</li><li>Antimicrobial Stewardship Committee monthly&nbsp;&nbsp;</li></ul>Chair or Co-Chair:<ul><li>Team Leaders Meeting weekly</li><li>Business Meeting monthly</li><li>Primary Care Conferences 2-3 times a month</li></ul>Job Components<ul><li>Clinical: 12 scheduled clinical hours (15 payroll hours) as a primary care physician</li><li>Administrative: 25 hours</li></ul>MiscellaneousMaintain excellent punctuality and attendance.Promote a sense of “teamwork” through demonstration of self-direction and self-motivation. Solve problems independently or know when to seek consultation.Displays outstanding customer service skills when interacting with NeighborHealth customers according to the ACE model.Adheres to all NeighborHealth and departmental policies and procedures.Participate in required departmental activities and meetings.Perform other related duties.Other Duties &amp; Responsibilities--Organizational CompetenciesReads, understands and complies with all Standards of Conduct, Joint Commission policies, requirements set forth by the United States Department of Health and Human Services' Health Resources and Services Administration pursuant to Section 330 of the Public Health Service Act, applicable State regulations and guidelines, and all laws related to position responsibilities and employment at NeighborHealth.Upholds procedures and systems to safeguard the confidentiality of&nbsp;&nbsp; all patient and employee information.Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety, and other employee safety measures.EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Medical Director

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: TransportationAll Locations: 135 Bremen StreetPosition Summary: The Transportation Associate provides transportation services to the Neighborhood PACE Day Health program, serving the frail elderly, and providing courier services between EBNHC locations and PACE sites.Essential Duties and Responsibilities:<ul><li>Offers emotional and physical support to frail elderly patients and families.</li><li>Transports participants to/from inside their homes to/from the assigned PACE Day Health Center or appointment (via stair chair carry, wheelchair or walking assistance).</li><li>Properly secures participants, equipment and other items in the van prior to operating the vehicle.</li><li>Operates vehicle(s) in a manner that meets the EBNHC transportation requirements.</li><li>Maintains vehicles and adjunct equipment in a manner that meets the EBNHC transportation requirements.</li><li>Operates, uses and understands adjunct equipment used in the performance of the job.</li><li>Follows proper procedures for loading and unloading participants on the vehicle using the lift or stairs.</li><li>Cooperates with intake and assessment team in the evaluation and re-evaluation of program participants.</li><li>Follows Infection Control procedures.</li><li>Provides courier service between EBNHC locations and Neighborhood PACE sites.</li><li>Performs other related duties as required.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED required.</li><li>Current driver’s license</li><li>Safe driving record for three years. Must provide a True and Attested Driving Record from the Mass Department of Transportation.</li><li>A Department of Transportation Medical Certification Driver Fitness Examination will be required and conducted within weeks of the date of hire and every 2 years thereafter, unless there is need to send a driver sooner due the findings of the initial examination.</li></ul>EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Transportation Associate

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: PACE CenterAll Locations: 225 Sumner Street - Lewis MallPosition Summary: Responsible for supporting the daily operations of the PACE Center. Main responsibilities include greeting, scheduling, data entry, telephone triage maintenance of medical records, supply ordering and environmental duties in support of the PACE site.Essential Duties &amp; Responsibilities:<ul><li>Responsible for ensuring completion of scheduling and general reception tasks to ensure the smooth functioning of the PACE center.</li><li>Scheduling and rescheduling PACE center appointments in EPIC.</li><li>Notifying participants or family of appointments and arrangements.</li><li>Oversees the coordination of all transportation arrangements and changes for PACE center attendance and external appointments.</li><li>Answers phone calls and triages appropriately utilizing staff messaging and telephone encounters for all PACE Center staff.</li><li>Serves as a vital link between the team, participants and families.</li><li>Manages data entry and medical records functions for the site.</li><li>Responsible for a variety of department and environmental duties.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED required.</li><li>One to two years administrative experience in a medical setting required.</li><li>Ability to work well in a fast-paced, multi-functional environment.</li></ul>Pay Range:$18 up to $27 based on experienceEEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

153 NeighborHealth Jobs