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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Amex’s Risk Management capabilities are at the core of delivering the superior customer experience while managing credit and fraud losses at lowest levels in the industry. With our mix of assets like closed-loop data, machine learning models, underwriting techniques on a modern technology stack we are re-imagining how payment experiences &amp; risk management converge in a more modern, digital and connected world.&nbsp;In order to deliver on the vision, the Risk Products &amp; Data Strategy (RPDS) team is driving the roadmap for modernizing risk platforms while enabling new business capabilities. Modernizing the Authorizations platform is a key strategic imperative to uplift an aging infrastructure and provide new capabilities to enable rapid innovation and growth.&nbsp;&nbsp;This role combines the responsibilities of a Product Manager and a Product Owner.The Product Manager leads transformation of risk systems, plays a central role in detailing the blueprint, and works in close partnership with stakeholders in RPDS, as well as external experts, to arrive at the best design/solution and oversee its execution. This is a stakeholder facing role that is responsible for process vision and roadmap, customer experience, business architecture, capturing and grooming requirements, prioritization, status tracking and reporting, defining process SLAs and controls.The RPDS Product Owner team is responsible for owning the fraud and risk aspects of new product launches and updates to current offerings. To accomplish this, the RPDS Product Owner team partners with Global Risk Technologies as well as the Product teams, Strategy partners, and Enterprise Architects (Data/Enterprise/Technical), and works with managers and directors to design solutions and strategies using predictive models and strategies for Amex Card and Non-Card products. They collaborate with partners on other Risk teams, Marketing, Finance, Global Servicing Network, Legal/Compliance, Banking, and Technology to create world-class analytical capabilities and solutions to minimize credit and fraud risk and improve customer experience.Qualifications<ul><li>Deep and broad expertise in consumer or commercial risk management encompassing knowledge of processes and systems</li><li>Ability to build strong relationships, operate effectively within large cross-functional teams, and influence business partners to drive transformational change</li><li>Ability to communicate and interact effectively with internal and external stakeholders at all levels</li><li>Demonstrated ability to think outside the box and design industry leading solutions</li><li>Understanding of Scaled Agile (SAFe) principles and experience effectively managing a backlog of competing initiatives desirable</li><li>Knowledge of fraud authorization, credit bureau, decision science models or experience in another core fraud risk management function and/or knowledge of Amex data and risk technology platforms preferred</li><li>High degree of organization, individual initiative and personal accountability</li><li>An ability to solve complex problems and a highly analytical approach</li><li>Risk Capabilities experience is highly desired</li><li>Bachelor’s degree in computer science/technology/engineering/business management or related field is mandatory</li></ul>Preferred Qualifications<ul><li>4+ years of product management/ownership or product development experience developing fraud management products&nbsp;</li><li>A strong product mindset, proactive communication and a collaborative spirit.</li><li>Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment</li><li>Master’s Degree (or comparable experience) in management, computer science, engineering or a related discipline is ideal</li><li>Experience working on Banking Product Management is a plus.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Senior Manager-Digital Product Management

Job Title Patient Access Services Rep/UKHC Requisition Number RE51554 Working Title Emergency Department Registration – Patient Access Services Representative Department Name H6555:Admitting Work Location Lexington, KY Grade Level 07 Salary Range $17.50-27.31/hour Type of Position Staff Position Time Status Full-Time Required Education AA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 1 yr Required License/Registration/Certification None Physical Requirements This position requires regularly utilizing a computer workstation for extended periods of time, and performing tasks with repetitive motions (such as typing); and occasionally standing or walking with objects weighing up to 10 pounds; and lifting, pushing, and/or pulling objects weighing up to 50 pounds. Also involves some exposure to loud noises, cuts/punctures, blood-borne or airborne pathogens, and combative/violent people. Shift Thurs, Fri, Sat 6:45p-7:15a (3 × 12.5 hr) and holiday rotations Job Summary Who is UK Healthcare? We are a Health Care system that puts our people first: We treat you as the individual you are, that’s what makes us who we are. We work in a team environment, where there is a sense of community pride within the team. We are proud of our people who make an impact on our community Our working environment in our Health System is unique: The UK Albert B Chandler Hospital is the #1 ranked hospital in Kentucky for the last seven years. Our work is meaningful, crossing every aspect of health care. We offer competitive pay and rich benefits. We offer highly valued professional development opportunities such as our Employee Education program. Join the team at UK Healthcare today and make a generational impact in making a healthier Kentucky! The Patient Access Services Representative is responsible for providing pre-visit activities for UK HealthCare patients including appointment coordination and scheduling; resolution of patient complaints; collection and verification of demographic information and insurance/payer source information and correction of registration errors; as well as maintain HIPAA compliant and comply with all UKHC polices regarding patient privacy and confidentiality. This position will also participate in unit and Enterprise activities to improve efficiency, quality, safety and patient satisfaction. The ideal Candidate: Has the ability to perform their work in a fast-paced environment. Work independently and complete tasks efficiently, with an attention to detail. Loves helping others in sometimes stressful situations. Ability to keep a professional demeanor when working with patients and families. If you are interested in this growth opportunity, apply today! Skills / Knowledge / Abilities The ideal candidate will be customer service oriented; possess patient registration and health insurance knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; be proficient in Microsoft Office, to include Outlook, PowerPoint, Word, and Excel; have excellent communication skills (both written and verbal); have solid time management, critical thinking, follow-through, and planning and organizational skills; and have a high level of respect for confidentiality. Does this position have supervisory responsibilities? No Preferred Education/Experience Associate degree and at least four years of healthcare customer service experience preferred; previous experience working with patient registration highly preferred. Deadline to Apply 10/12/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Patient Access Services Rep/UKHC

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Risk &amp; Compliance Organization is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. Global Risk &amp; Compliance creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.&nbsp;&nbsp;Colleagues at Global Risk &amp; Compliance are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.&nbsp; &nbsp;The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and oversees risk ownership throughout business units, products, and processes.&nbsp;The objective of the ORM Governance team is to develop, oversee and strengthen the organization’s ORM framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.&nbsp;The ORM Governance organization is looking for a SeniorManager, Corporate Functions Operational Risk Management to join a diverse team of high-performing individuals focused on the effective oversight of risk identification, assessment, and mitigation across the Business Unit, while maintaining alignment with the organization’s enterprise risk management framework.&nbsp;&nbsp;Reporting directly to the Director, Corporate Functions Operational Risk Management, this role plays a critical part in assessing, monitoring, and challenging the first line’s risk management practices. The ideal candidate will partner closely with first-line stakeholders and enterprise risk functions to provide independent oversight and challenge, ensuring that risks are managed effectively and in compliance with regulatory expectations.&nbsp;&nbsp;The Senior Manager, Corporate Functions Operational Risk Management will:<ul><li>Support the independent oversight and challenge of first-line risk identification, assessment, and mitigation efforts (i.e., Risk &amp; Control Self-Assessment) within Corporate Functions to ensure alignment with enterprise risk standards</li><li>Analyze business processes and activities to identify potential risks, control gaps, and emerging risks</li><li>Support the development and refinement of risk policies, standards, and procedures</li><li>Assist in applying the enterprise risk management framework across Corporate Functions</li><li>Support Corporate Functions in embedding risk management practices into daily operations and decision-making</li><li>Support the tracking and analysis of key risk indicators (KRIs), providing insights into risk trends and areas requiring attention</li><li>Contribute to risk reporting efforts, preparing materials for senior management, risk committees, and regulatory engagements</li><li>Maintain an understanding of relevant regulations and industry expectations to help the business navigate compliance requirements</li><li>Conduct risk assessments, scenario analyses, and deep dives to evaluate the effectiveness of existing controls</li><li>Act as a key risk partner to the first line, providing guidance on risk identification, control enhancements, and remediation efforts</li><li>Monitor risk-related issues, ensuring they are appropriately addressed</li><li>Escalate significant risk concerns and control deficiencies to senior risk colleagues and relevant stakeholders&nbsp;</li></ul>Qualifications:<ul><li>Experience in risk management, preferably within a second-line function in financial services, and understands critical risk management lifecycle activities</li><li>Knowledge of risk management frameworks, regulatory environments, and industry best practices</li><li>Proven ability to assess and challenge first-line risk practices independently</li><li>Excellent communication and relationship-building skills, with the ability to translate complex risk concepts into actionable insights</li><li>Ability to build productive partnerships and influence stakeholders across the organization</li><li>Strong understanding of operational and regulatory risks</li><li>Proficiency in risk management tools, data analysis, and reporting systems</li><li>Advanced analytical and problem-solving capabilities, with a focus on actionable insights</li><li>Detail-oriented and proactive, with strong prioritization skills in a dynamic environment</li><li>High ethical standards and a commitment to integrity and accountability</li><li>Knowledge of Corporate Functions at large banking institutions (e.g., Risk &amp; Compliance, Finance, Legal, etc.)</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Corporate Functions Operational Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally. Network &amp; Acquirer Solutions (NAS) within GMNS drives the development of new payment services and products for the American Express Global Network Issuers, Acquirers and Merchants and is responsible for the operation of the payment network, safely and securely processing more than ~$1.6 trillion in transaction volume globally each year. The Acquirer Transaction Capabilities team within the NAS organization is at the tip of the spear of the proprietary transaction process. We power billions of transactions resulting in merchants being paid and continuing to welcome American Express cardmembers and their cards.&nbsp;About the roleReporting to the Director of Submissions, the Senior Manager, Digital Product Management will be responsible for delivering the modernization of the Submissions Product driving our transaction processing. This role is part of a broader team that provides the digital tools, insights and support to help merchants of all sizes manage every aspect of their American Express relationship securely and efficiently. The Senior Manager, Digital Product Management, has ultimate responsibility for delivering the product backlog working with business, markets, compliance, design and engineering to realize the product vision driving a well-managed development roadmap with set release cycles.&nbsp; You will work among high performing product, process, and engineering teams obsessed with problem solving. You will have a passion to drill down to the core problem statement for our customers and offer digital solutions. Working with our partners you will develop Capability roadmaps and prioritize features that optimize shareholder value while solving customer problems. You enjoy being challenged in a fun, collaborative, diverse, and inclusive team environment.Key Job Responsibilities:·Define product vision, strategy &amp; roadmap understanding end user needs·Continuously engage with partners and stakeholders to review growth &nbsp; &nbsp; &nbsp;opportunities for the product·Leverage quantitative and qualitative data to understand customer behavior to drive informed product decisions·Demonstrate learning agility, ability to make decisions quickly and with the highest level of integrity·Extensive experience developing new product concepts, managing a complex backlog, and working closely with scrum teams to assess development feasibility·Managing the product life cycle from strategic planning to tactical execution closely partnering with business, design and engineering teams·Define OKRs, collect and report product metrics that are clear and concise to articulate the impact of decisions and growth projections·Partner closely with Technologies to translate Business requirements into solutions that meet customers’ needs.·Work closely with your partners and colleagues to create and maintain a feature backlog·Assess value, develop use cases and prioritize features and user stories to ensure that work focuses on those with maximum value that are aligned with the product strategy·Craft high quality user stories with robust acceptance criteria·Take a leading role in the iteration planning and product release plans, creating clear sprint/increment goals·Take a leading role in delivery of features as they progress through the development lifecycle, mitigating impediments and tracking completion against sprint/increment goals·In-depth knowledge of Agile processes and principles: backlog refinement, sprint planning, writing user stories, MVP, sprint demos·Keep up to date with industry, competitor, Agile/SAFe methodologies and new trends·Create and implement go to market strategy working with all stakeholdersMinimum Qualifications:·5+ years’ experience as a product owner or manager within a user-centric, digital product development team·Ability to analyze user experience metrics to determine priorities, opportunities, and issues with product·Experience building digital products·Exceptional interpersonal, leadership and influencing skills with the ability to build positive relationships, and influence decisions with a variety of cross-functional stakeholders (business, engineering, compliance, etc.,)·Excellent written and verbal communication skills·Highly organized with a can-do attitude·Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders·Demonstrated teamwork and excellent collaboration skills·Demonstrated ability to self-start, carve opportunities out of ambiguity and operate with a high degree of independence·Experience with Agile methodologies including Scrum, Kanban and SAFe·Demonstrated ability to adapt and lead through changing and conflicting priorities - Self-starter who is highly comfortable with ambiguitySalary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:·Competitive base salaries&nbsp;·Bonus incentives&nbsp;·6% Company Match on retirement savings plan&nbsp;·Free financial coaching and financial well-being support&nbsp;·Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;·Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;·20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;·Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;·Free and confidential counseling support through our Healthy Minds program&nbsp;·Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Why American Express?Global Merchant Services Technology is on an exciting journey to redefine the merchant payment experience. Our Merchant platform is a distributed near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year.If you like to challenge the status quo and desire to use best in class technology, it's time to join the GMST organization which strives for continuous innovation. Are you a change agent with a deep engineering passion to build outstanding products for merchants? If so, we are looking for an enthusiastic, driven, and forward-thinking Software Engineer to join us on our mission.How will you make an impact in this role?As an Engineer in GMST you will be building core features and functions of card transaction systems on distributed platform deployed in the cloud. Actively participating in agile teams and the latest development practices, writing code and unit tests, working with API specs and automation. GMST Engineers use Java Technologies to drive innovation while also finding opportunities for adopting new technologies.Qualifications:<ul><li>Degree in computer science, computer engineering or a related field.</li><li>Minimum 5 years of software development experience in a professional environment working with Java technologies - Vertx, Spring, Spring Boot, RESTful micro services, Ignite, In-Memory Computing, Spark, PostgreSQL, Cassandra, Kafka, Yellowbrick (Apache Ignite is a plus) and RESTful API’s.</li><li>Hands-on experience with application design, software development and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, relational or NoSQL databases.</li><li>Ability to effectively interpret technical and business objectives and challenges and eloquent solutions.</li><li>Ability to learn and investigate new technology and business domains, question status quo and think outside of the box.</li><li>Ability to debug basic software components and identify code defects for remediation.</li><li>Experience working in Agile or other rapid application development methods.</li><li>Proficient oral and written communication skills.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Software Engineer III – Global Merchant Services Technology

This role is responsible for leading and implementing comprehensive organizational strategies that drive employee engagement and foster a positive work culture. This role will design and oversee programs that enhance the employee experience, improve performance, and cultivate team effectiveness across all levels of the organization. With a strong emphasis on employee engagement, the position will also develop initiatives to increase employee satisfaction and overall organizational effectiveness.<li>Design and execute comprehensive enterprise-wide initiatives that enhance the organizational culture. </li><li>Lead the annual employee engagement survey and manage initiatives aimed at boosting employee engagement, satisfaction, and retention. </li><li>Deploy custom approaches to team-building interventions through consultation with business leadership. </li><li>Oversee the annual performance management process, including goal setting and year-end performance reviews. </li><li>Analyze and measure the impact of organizational development initiatives across the organization. </li>The posting range for this position is: $141,980.00-$204,225.37 Qualifications Education <ul><li>Required Bachelor's Degree </li></ul>Experience <ul><li>10+ Years in organizational development, effectiveness, or communication roles Required</li></ul> Knowledge Skills and Abilities <li>Knowledge of employee and team-based assessments (e.g., StrengthsFinder).Creative mindset, capable of developing innovative solutions and strategies.Strong interpersonal skills, capable of building and maintaining meaningful relationships across all levels of the organization.Ability to assess the effectiveness of various initiatives, ensuring alignment with broader organizational objectives.</li> Extra Posting Information:Ten or more years in organizational development, effectiveness, or communication roles.Experience in designing, implementing, and analyzing employee engagement surveys.Experience designing and leading enterprise-wide performance management initiatives.Experience leading projects or programs with cross-functional teams and leading large-scale enterprise-level initiatives.The posted salary range is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Blue Cross Blue Shield Association

Talent Management Principal Consultant

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Position OverviewThe Senior Manager, Internal Fraud Detection Analytics plays a critical role in strengthening American Express’s ability to detect, analyze, and prevent internal fraud. As part of the Internal Fraud Rules Strategy team, this highly skilled individual contributor will design, develop, and optimize analytical models and detection methods that identify anomalous colleague behavior and potential internal fraud risks.Reporting to the Director, Internal Fraud Detection Analytics, this role serves as a subject matter expert and analytical thought partner, transforming large, complex data sets into actionable intelligence. The ideal candidate is an experienced fraud data scientist who thrives at the intersection of analytics, risk management, and technology.Key Responsibilities<ul><li>Develop and deploy advanced analytical models, statistical tools, and machine learning techniques to detect internal fraud activity across the enterprise.</li><li>Analyze large, complex datasets to identify patterns, anomalies, and emerging insider risk behaviors.</li><li>Translate fraud and operational intelligence into predictive features and detection algorithms.</li><li>Partner with Technology to implement models and scoring logic into production systems, ensuring scalability, reliability, and performance.</li></ul><ul><li>Continuously evaluate and refine existing fraud detection models to enhance accuracy, precision, and timeliness.</li><li>Perform model monitoring and validation to ensure adherence to enterprise model governance standards.</li><li>Collaborate with the Internal Fraud Risk Identification &amp; Rules Design team to convert analytical insights into rules and scenario logic.</li><li>Develop data-driven recommendations to reduce false positives and improve overall detection efficiency.</li></ul><ul><li>Partner closely with Fraud Investigations, Operational Risk, and Compliance to ensure analytical models align with real-world fraud patterns and enterprise controls.</li><li>Provide analytical support and insights during internal fraud investigations and incident reviews.</li><li>Work with Data Engineering and Enterprise Data Science teams to identify new data sources and enhance the fraud data environment.</li><li>Present analytical findings and recommendations to senior stakeholders in a clear, compelling, and actionable manner.</li></ul><ul><li>Stay current on emerging AI/ML techniques, fraud analytics tools, and insider threat detection methodologies.</li><li>Contribute to the advancement of analytical capabilities through automation, experimentation, and innovation.</li><li>Champion the responsible use of AI and data within fraud detection frameworks, aligning with AMEX’s data governance standards.</li></ul>Qualifications<ul><li>Bachelor’s degree in Data Science, Statistics, Computer Science, Economics, or related field required; Master’s preferred.</li><li>5–10 years of experience in fraud analytics, data science, or risk modeling, with proven expertise in designing and deploying analytical solutions.</li><li>Prior experience in internal or employee fraud detection within financial services, payments, or technology industries strongly preferred.</li></ul><ul><li>Advanced proficiency in programming languages and analytical tools such as Python, R, SQL, SAS, or equivalent.</li><li>Experience with machine learning, anomaly detection, clustering, and other advanced modeling techniques.</li><li>Familiarity with big data platforms (Hadoop, Spark, AWS, Databricks) and data visualization tools (Tableau, Power BI).</li><li>Strong understanding of fraud typologies, control environments, and enterprise risk frameworks.</li></ul><ul><li>Exceptional analytical, problem-solving, and critical thinking skills.</li><li>Ability to communicate complex analytical findings in simple, business-relevant terms.</li><li>High attention to detail, with a disciplined approach to model documentation and governance.</li><li>Collaborative mindset and the ability to work effectively across analytical, technical, and operational teams.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

Senior Manager, Internal Fraud Detection Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This Senior Manager position is a critical hands-on leadership role in the US Commercial Capacity team that will be responsible for Commercial Limits Underwriting strategies. The incumbent will play an influential role working closely with partners in Product, Sales, RPDS &amp; GSG to create and drive strategies to grow the portfolio through transformational ideas and new capabilities that outclass competitors and provide world-class customer experience.Key Responsibilities:<ul><li>You will be responsible for capacity/limit management for the US GCS portfolios – this includes the analytics, strategy and capabilities for existing customers.</li><li>Lead charge limit initiatives including proactive financial gathering, commercial underwriting, and drive capability development for commercial charge portfolio (e.g. Bank Based Underwriting)</li><li>Work with the Product, Servicing, and Sales teams within the GCS organization and broader CFR organization to design and implement strategic initiatives that enable prudent and profitable growth while controlling for through-the-cycle volatility.</li><li>Partner with Risk and Operations on underwriting strategies to improve cycle time and customer experience</li><li>Drive deep-dive analytics and partner with the Decision Science team to enhance economic logic that supports core risk management decisions.</li><li>Lead, engage, and inspire a team of high performing risk management professionals</li></ul>Minimum Qualifications<ul><li>2+ years of experience in relevant credit risk management expertise</li><li>Advanced degree in statistics, econometrics, operations research, mathematics, data science, engineering, business management or a related quantitative field of study</li><li>Deep knowledge of commercial business and AXP risk capabilities</li><li>Strong analytical skills and an innovative approach to solving both practical and theoretical business problems</li><li>Intellectual curiosity, adaptability in a dynamic environment, and an ability to re-engineer long-standing processes and infrastructure</li><li>Ability to build strong relationships, operate within large cross-functional teams, and influence business partners to drive change</li><li>Ability to communicate and interact effectively with internal CFR and commercial executive leadership team/partners</li></ul>Preferred Qualifications<ul><li>Knowledge of business financials and understand the risk from business documents</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Position SummaryThe Senior Manager, Internal Fraud Reporting &amp; Insights plays a critical leadership role in shaping how American Express measures, reports, and communicates internal fraud risk across the enterprise.This role leads a small team of analysts responsible for delivering high-quality, data-driven reporting and insights that enable informed decision-making at the executive and operational levels.This leader will oversee the development of key metrics, dashboards, and executive reporting to support risk transparency, regulatory compliance, and governance excellence. The ideal candidate is a strategic thinker and hands-on data storyteller who excels at converting complex internal fraud and control data into meaningful insights and enterprise narratives.Key Responsibilities<ul><li>Lead the design, development, and delivery of standardized internal fraud reporting across the enterprise, including dashboards, scorecards, and leadership presentations.</li><li>Oversee the creation of recurring and ad-hoc reports for senior leadership, risk committees, and regulatory engagements.</li><li>Define and maintain key risk indicators (KRIs), key performance indicators (KPIs), and other fraud-related metrics that measure program effectiveness and residual risk.</li><li>Ensure data accuracy, consistency, and integrity across all internal fraud reports and management information (MI) packages.</li><li>Enhance automation and streamline data pipelines supporting internal fraud reporting.</li></ul><ul><li>Translate data into actionable insights, identifying trends, emerging risks, and opportunities for control enhancements.</li><li>Provide interpretive analytics and executive-ready commentary that informs strategic decision-making and governance discussions.</li><li>Partner with Fraud Analytics and Risk Identification teams to connect detection results, control metrics, and operational outcomes into cohesive narratives.</li><li>Deliver insightful briefings and presentations to senior leaders, including the Chief Risk Officer, Operational Risk leadership, and Internal Audit partners.</li></ul><ul><li>Lead, coach, and develop a small team of reporting analysts, ensuring analytical excellence, collaboration, and professional growth.</li><li>Promote a high-performance culture rooted in accuracy, curiosity, and continuous improvement.</li><li>Balance strategic oversight with hands-on analytical contributions where needed to meet critical deadlines.</li></ul><ul><li>Partner with the Governance team to support enterprise internal fraud reporting requirements, governance forums, and regulatory engagements.</li><li>Support the Director in preparing materials for fraud governance committees, internal forums, and external regulatory submissions.</li><li>Collaborate across lines of defense to ensure alignment of internal fraud data, definitions, and reporting practices.</li><li>Manage requests from internal partners such as Operational Risk, Compliance, and Audit, ensuring timely and accurate data delivery.</li></ul><ul><li>Identify opportunities to enhance efficiency, visualization, and storytelling through advanced analytics and business intelligence tools.</li><li>Drive adoption of modern visualization platforms (e.g., Tableau, Power BI) to evolve static reports into interactive and dynamic dashboards.</li><li>Continuously refine data governance, documentation, and quality control processes to support audit-ready and transparent reporting.</li></ul>Qualifications<ul><li>Bachelor’s degree in Data Analytics, Business, Finance, Risk Management, or related field required; Master’s preferred.</li><li>7+ years of experience in fraud risk analytics, reporting, or business intelligence, ideally within financial services.</li><li>Proven track record leading analytical or reporting teams in a highly controlled or regulated environment.</li><li>Experience supporting governance reporting, risk management, or compliance-driven reporting programs preferred.</li></ul><ul><li>Advanced proficiency in data analytics and visualization tools such as SQL, Tableau, Power BI, or SAS.</li><li>Strong understanding of data architecture and governance principles.</li><li>Ability to synthesize and simplify complex data into concise, impactful insights.</li><li>Strong Excel and PowerPoint skills for executive reporting and visualization.</li><li>Familiarity with fraud risk management frameworks, KRIs, and internal control metrics.</li></ul><ul><li>Excellent communication and presentation skills with the ability to influence at senior levels.</li><li>Strong organizational skills with an ability to manage multiple projects and stakeholders simultaneously.</li><li>Proven leadership skills, fostering team engagement, collaboration, and accountability.</li><li>Strategic thinker who can balance tactical execution with long-term vision and improvement</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

Senior Manager, Internal Fraud Reporting & Insights

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Technical Risk Management (TRM) team, within the Global Risk and Compliance organization and led by the Chief Risk Officer, manage operational risks associated with Information &amp; Cyber Security Risk, Business&nbsp;&nbsp; Disruption, Technology&nbsp;&nbsp; Risk, Data&nbsp;&nbsp; Risk, &amp; AI&nbsp;&nbsp; Risk Management. The team also ensures that risk management activities are conducted in a manner compliant with regulatory requirements and expectations. The team aggregates and reports on key risk management and oversight activities to the relevant management and Board risk committees. This individual contributor role is part of the second line technology risk management team within the GRC group, headed by the Chief Risk Officer (CRO) of the company. This is a unique opportunity to work with a team of diverse and talented professionals who are responsible for building the technology risk management program and providing independent risk oversight to the technology, cyber security and data risks.Reporting to the Director for Technology Risk oversight, this position is responsible for independently assessing, reporting, and aggregating data risks (including data security, data architecture and data storage).&nbsp; The risks identified by this team are reported to the Senior Management, Risk Management Committees, Board of Directors, and Regulators. This position will be responsible for effectively collaborating with key stakeholders across lines of business and lines of defense to ensure data risks are managed effectively and efficiently in accordance with the company policies and applicable regulatory requirements. Essential Job Functions:<ul><li>Drive cross-functional collaboration with internal stakeholders responsible for data risk management to ensure proactive identification, measurement, management, monitoring, and reporting of data security risks.</li><li>Provide effective oversight and credible challenge to the 1st line’s implementation of data-related controls within the Risk and Control Self-Assessment (RCSA) and review the design and operating effectiveness of controls linked to data security, availability, and architecture.&nbsp;</li><li>Contribute to enterprise-wide initiatives focused on enhancing the data risk management framework, information security policies, &amp; security standards. Support development of key risk indicators and key performance indicators that delivers meaningful insights into data security risks and control performance trends.</li><li>Perform data-driven reviews focused on data risk (including data security, data architecture and data storage) and prepare risk review reports for senior stakeholders and governance bodies.</li><li>Stay abreast of applicable regulations, guidelines, and industry standards, and drive continuous enhancement of oversight practices to ensure alignment with evolving regulatory expectations and leading practices.&nbsp;</li><li>Conduct exploratory data analysis on large sets of structure data using industry standard tools (Ex: SQL, Python, Power BI, and Excel data models) to develop meaningful insights on cybersecurity and technology related data.</li><li>Learn technology, cyber security, and business continuity management processes at American Express, demonstrating strong levels of curiosity and willingness, in order to present an effective credible challenge.</li><li>Support the design of independent technology risk oversight program which defines the engagement and integration with various risk management programs, including Risk and Control Self Assessments, operational risk event management, operational risk issue management.</li><li>Help embed a strong risk-aware culture, encouraging proactive risk management behaviors within the organization.</li></ul>Minimum Qualifications:<ul><li>Minimum five years of experience in data security &amp; risk management within the banking/financial services industry including policy &amp; procedure development, risk appetite, risk control self-assessment and testing, operational event &amp; issue management.</li><li>Proven ability to identify &amp; assess risks, analyze issues and derive meaningful insights about risk trends by conducting interviews and analyzing large volumes of data.</li><li>Strong verbal and written communication skills with an ability to&nbsp;explain complex problems and ideas clearly and succinctly to senior&nbsp;management.</li><li>Ability to work in a highly collaborative environment, excellent&nbsp;relationship building skills and ability to influence partners with a firm strategic view.</li><li>Excellent analytical skills with high attention to detail and accuracy.</li><li>Excellent critical thinking and problem-solving skills.</li><li>Required self-starter who can work with minimal supervision.</li><li>Willingness to challenge traditional thinking by actively engaging in constructive dialogue.</li></ul>Preferred Qualifications:<ul><li>Educational background: Bachelor’s in computer science or information systems.</li><li>Working knowledge of one or more of the data mining tools and technologies (SQL, Python, Power BI, Excel data models, pivot tables &amp; DAX queries, R)</li><li>Experience in risk management frameworks and standards across cyber security, data risk, information technology, 3rd party, business continuity management.</li><li>Industry certifications (e.g., CISSP, CISM, CISA, CRISC, CompTIA Security+)</li><li>Understanding of risk assessment methodologies, frameworks, and industry standards (e.g., COSO, COBIT, ISO 27001, FAIR or NIST RMF).</li><li>Knowledge of relevant policies &amp; regulations (e.g., OCC Heightened Standards, FFIEC IT booklets).</li><li>Experience with Governance, Risk and Compliance tools (Ex: Archer).</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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