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<h4>Introduction</h4> Are you passionate about making a meaningful impact in the lives of individuals with Intellectual &amp; Developmental Disabilities (ID/DD) and their families? Are you adept at fostering collaboration among various stakeholders to ensure tailored support services? If so, we're seeking a dynamic Developmental Services Supervisor Of Case Management with a proven track record in managing caseloads, navigating complex service systems, and providing leadership in a fast-paced agency environment. The&nbsp;State of Connecticut, Department of Developmental Services (DDS) – North Region – is accepting applications for one (1) Developmental Services Supervisor of Case Management position in IFS CM Grants and Respite Offices located in Newington, CT. Position Highlights: PCN #19376 <ul><li>Full-time | 1st Shift | 80 Hours bi-weekly</li><li>Monday – Friday | 8:00 am – 4:30 pm</li><li>However, schedule flexibility is needed in order to meet the needs of the agency.</li><li>Consistent travel between DDS locations on site and across the state that may need to be done on short notice.</li><li>Supervision:</li><ul><li>Supervise 10 Developmental Services Case Managers</li><li>Location: Newington</li></ul><li>Caseload:</li><ul><li>Over 400 Individuals</li><li>Case management include individuals who chose to self-direction for day and residential services.</li><li>This caseload is blended – consisting of supporting individuals on a master contract or individual budgets who live in their family’s home, CLA/CRS settings and/or on their own in the community.</li><li>Individuals may require enhanced staffing and support due to their behavioral and/or medical needs.</li></ul><li>Caseload Composition:</li><li>Individuals receive service on Comprehensive, EDS and IFS waiters.</li></ul> What we can offer you: <ul><li>View our State Employee Benefits Overview page!</li><li>Professional growth and paid professional development opportunities.</li><li>A healthy&nbsp;work-life balance to all employees!</li><li>The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.&nbsp; Click here for more information.</li></ul> DDS Mission Statement: The mission of the Department of Developmental Servicers is to partner with the individuals we support and their families, to support lifelong planning and to join with others to create and promote meaningful opportunities for individuals to fully participate as valued members of their communities. <h4>Selection Plan</h4> In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.&nbsp; You must specify your qualifications on your application. FOR ASSISTANCE IN APPLYING: Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.&nbsp; BEFORE YOU APPLY: <ul><li>Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. &nbsp;</li><li>Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below. </li><li>Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.&nbsp;</li><li>Preferred Shift/Location:&nbsp;Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.&nbsp;</li><li>Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. &nbsp;Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing <a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.&nbsp;</li><li>Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.&nbsp;</li><li>Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.</li></ul> AFTER YOU APPLY: <ul><li>Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).&nbsp;&nbsp;&nbsp;</li><li>Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!&nbsp;</li><li>Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.&nbsp;&nbsp;</li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.&nbsp;&nbsp;</li><li>Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at <a href="http://www.ct.gov/ethics" target="_blank">www.ct.gov/ethics</a>. </li></ul> QUESTIONS? WE’RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Rocky Young at <a href="mailto:Rocky.Young@ct.gov" target="_blank">Rocky.Young@ct.gov</a> If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Edward Magnano, EEO Manager at (860) 418 – 6148 or&nbsp;<a href="mailto:Edward.Magnano@ct.gov" target="_blank">Edward.Magnano@ct.gov</a> <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> In the Departments of Developmental Services and Social Services this class is accountable for supervising Developmental Services Case Managers or Social Workers in a region or training school. <h4>EXAMPLES OF DUTIES</h4> <ul><li>Schedules, assigns, oversees and reviews the work of staff;</li><li>Provides staff training and assistance;</li><li>Conducts performance evaluations;</li><li>Determines priorities and plans unit work;</li><li>Establishes and maintains unit procedures;</li><li>Develops or makes recommendations on development of policies and standards;</li><li>Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures;</li><li>Prepares reports and correspondence;</li><li>Secures information concerning latest developments and trends in intellectual disabilities and updates Case Managers accordingly;</li><li>Explains departmental programs, policies and procedures to workers, individuals and the public;</li><li>Consults with or advises staff to consult with psychological and multi-disciplinary personnel as appropriate;</li><li>Observes planning support team meetings to insure compliance with DDS policies and utilization of good team process skills;</li><li>Makes assessments of existing resources serving individuals;</li><li>Monitors individual centered and waiver driven quality controls and addresses concerns accordingly;</li><li>Assists in administration of individual participation in federal reimbursement programs;</li><li>May represent facility in any legal proceedings involving individuals;</li><li>Performs related duties as required.</li></ul> <h4>KNOWLEDGE, SKILL AND ABILITY</h4> <ul><li>Considerable knowledge of <ul><li>relevant agency policies and procedures;</li><li>relevant state and federal laws, statutes and regulations;</li><li>intellectual disability case management practices;</li><li>social problems resulting from an intellectual disability and methods for dealing with those problems;</li><li>inter-disciplinary approach to program planning;</li></ul></li><li>Knowledge of <ul><li>public and private resources for individuals with an intellectual disability;</li><li>relationships between facilities for individuals with an intellectual disability, community agencies, courts and health facilities;</li></ul></li><li>Considerable <ul><li>interpersonal skills;</li><li>oral and written communication skills;</li></ul></li><li>Ability to utilize computerized software;</li><li>Supervisory ability.</li></ul> <h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4> The General Experience is defined as one of the following: <ul><li>A Bachelor's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional as set forth in federal regulations and interpretive guidelines and three (3) years of professional experience providing case management or casework services to an assigned caseload of individuals.</li></ul>OR <ul><li>A Master's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional as set forth in federal regulations and interpretive guidelines and two (2) years of professional experience providing case management or casework services to an assigned caseload of individuals.</li></ul> NOTE: A degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) is a degree in the field of human services, healthcare or education including but not limited to: nursing, psychology, rehabilitation counseling, special education or sociology. <h4>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</h4> One (1) year of the General Experience must have been providing case management or casework services to individuals with an intellectual disability. NOTE: For state employees this experience is interpreted at the level of a Developmental Services Case Manager. <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>Experience managing caseloads that focus in supporting individuals, families and guardians of adults with Intellectual &amp; Developmental Disabilities (ID/DD) to work collaboratively to plan and navigate services and supports tailored to the individual’s needs.</li><li>Experience working with individuals and families, as well as other community stakeholders (i.e. School districts, parent groups, private providers, etc.).</li><li>Experience working in a supervisory capacity.</li><li>Experience with interviewing, hiring and training incoming staff.</li><li>Experience training staff on current policies and procedures.</li><li>Experience with Microsoft Office Products, computer software, and handling of databases.</li><li>Experience with the DDS individual budget system, cost / funding guidelines, contracts, and individual budget authorizations</li><li>Experience running reports, reviewing, analyzing, and applying outcomes for staff performance appraisals.</li><li>Experience working in crisis situations.</li><li>Experience providing support and services available to adults with Intellectual &amp; Developmental Disabilities (ID/DD), both within and outside of the Department of Developmental Services.</li><li>Experience and the ability to effectively communicate and work cooperatively with various department such as, Department of Social services, Department of Children and Families and the Abuse Investigation Division.</li><li>Experience reading, interpreting, and applying, Abuse and Neglect reporting policies and procedures.</li><li>Experience analyzing, interpreting, and processing Medicaid Waiver requirements, DDS Home &amp; Community Based Services (HCBS) Waivers, and accessing benefits through the Department of Social Services.</li><li>Experience relaying information to public audiences and developing measurement outcomes to prove messages are understood.</li><li>Experience working in independent and collaborative environments.</li></ul> <h4>SPECIAL REQUIREMENTS</h4> <ul><li>Must be eligible for certification as a Qualified Intellectual Disabilities Professional as required by federal regulations.</li><li>Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.</li><li>Incumbents in this class may be required to travel.</li></ul> <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.&nbsp; As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

State of Connecticut

Developmental Services Supervisor Of Case Management (40 Hour)(Office/On-site)

<h4>Introduction</h4> The State of Connecticut, Office of the State Comptroller (OSC) is currently seeking a dynamic business and technology leader for the position of Core-CT Financials/Supply Chain (FSC) Agency Information Technology Manager. Join our team and embark on a rewarding career that offers growth, superlative benefits, and a culture that encourages work/life balance. WHAT WE CAN OFFER YOU <ul><li>Comprehensive health and dental insurance, providing you with peace of mind and access to quality healthcare.</li><li>Robust pension plan and supplemental retirement offerings to secure your financial future.</li><li>Generous paid time off, including vacation days, sick leave, personal days, and 13 holidays per calendar year.</li><li>We are an eligible Public Service Loan Forgiveness employer, which means you may be eligible to have qualifying student loans forgiven after 10 years of service.</li><li>A culture that recognizes the importance of work/life balance and offers alternate work schedules and telecommuting options.</li><li>Opportunities to invest in your professional growth and development with training programs, tuition reimbursement, and opportunities for advancement within the State of Connecticut.</li><li>Connecticut is a strong community with a lot to offer in entertainment, food and shopping, recreation in our beautiful state parks and forests, diverse culture, and rich history. Learn more about all Connecticut has to offer.</li></ul> POSITION HIGHLIGHTS <ul><li>Full-Time, 40 hours per week</li><li>Monday through Friday</li><li>Location: 165 Capitol Avenue, Hartford, CT 06106</li><li>Hybrid (office/telework) may be available</li></ul> THIS JOB IS FOR YOU IF <ul><li>You have a strong background in state financial policy and business practices, with deep experience in Oracle PeopleSoft and Enterprise Resource Planning (ERP) systems integration.</li><li>You’re a seasoned IT leader with both strategic vision and hands-on expertise, ready to oversee and modernize complex public-sector IT operations.</li><li>You thrive on complexity and enjoy shaping the strategy behind enterprise-level financial systems that power essential public services.</li><li>You’ve mastered Core-CT Financials and can confidently lead critical processes like year-end close, purchase order roll, and payroll accounting with precision and foresight.</li><li>You don’t just solve problems, you anticipate them, uncovering root causes and delivering resilient, long-term solutions that reduce risk and improve outcomes.</li><li>You want to do work that matters and want to build a better Connecticut with the Office of the State Comptroller, promoting economic growth, advocating for fiscal control, and championing policies that lower costs.</li></ul> DISCOVER THE OPPORTUNITY TO <ul><li>Perform management responsibilities for the business and functional support teams and Training and Help Desk support staff focused on the delivery of key Financial and Supply Chain (FSC) services within Core-CT. These services include the following modules: eProcurement, Purchasing, Supplier Contracts, Strategic Sourcing, Inventory, Accounts Payable, Asset Management, Accounts Receivable, eSupplier, Billing, Banking, Project Costing, Customer Contracts, Grants Management, General Ledger, and Commitment Control;</li><li>Work closely with OSC management, technology teams, state agencies, vendors, and other business stakeholders;</li><li>Coordinate day-to-day business activities and management of the FSC service delivery team;</li><li>Review and establish system and business priorities to address user-related FSC issues and requests;</li><li>Work directly with technical services teams to ensure system reliability, execution of key business functions, and accuracy of Enterprise Resource Planning (ERP) data and processes.</li></ul> ABOUT US The Office of the State Comptroller (OSC) is an agency whose mission is to provide accounting and financial services, administer employee and retiree benefits, develop accounting policy and exercise accounting oversight, and prepare financial reports for the state, federal and municipal governments, and the public.&nbsp; We are located in the State Office Building at 165 Capitol Avenue, Hartford, CT. This state-of-the-art building offers free garage parking, an on-site cafeteria, and ergonomic workspaces. The Information Technology division is an inter-agency team that supports and helps maintain Core-CT, used by over 10,000 state employees for financial, human resources, and payroll functions. The division maintains and upgrades Core-CT, provides analysis, maintains the comptroller’s technical infrastructure, and is responsible for web development for the comptroller’s communication sites. The Core-CT division is responsible for the State of Connecticut's PeopleSoft-based Enterprise Resource Planning system. <h4>Selection Plan</h4> Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.&nbsp; BEFORE YOU APPLY <ul><li>Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. In order to be considered for this job opening you must be a current State of CT employee of the Office of the State Comptroller for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.</li><li>Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.&nbsp;</li><li>Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.&nbsp;</li><li>Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.&nbsp;</li><li>Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State.&nbsp; Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing <a href="mailto:osc.hr@ct.gov" target="_blank">osc.hr@ct.gov</a>.</li><li>Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.&nbsp;</li><li>Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.&nbsp;</li></ul> AFTER YOU APPLY <ul><li>Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).&nbsp; &nbsp;</li><li>Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this Interview Preparation Guide to make the best impression!&nbsp;</li><li>Candidates who have been selected for employment with the Office of the State Comptroller are subject to a detailed background investigation, including a fingerprint supported state and federal criminal history record check along with reference checks, subject to the provisions of Section 31-51i and conducted in accordance with Section 29-17a of the Connecticut General Statutes. Selection for employment is contingent upon satisfactory completion of the background investigation.</li><li>Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.&nbsp;&nbsp;</li><li>The immediate vacancy is listed above, but your application may be considered for future vacancies in this job class.</li><li>Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at <a href="http://www.ct.gov/ethics.&amp;nbsp" target="_blank">www.ct.gov/ethics.&amp;nbsp</a>;</li></ul> CONNECT WITH US <ul><li>Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions.&nbsp;</li><li>If you have any questions about this recruitment, please contact Sara Garrett at <a href="mailto:osc.hr@ct.gov" target="_blank">osc.hr@ct.gov</a> or 860-702-3572.</li><li>Follow the State of Connecticut on LinkedIn to stay updated on our career opportunities and news.</li></ul> <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> In a Constitutional Officethis class is accountable for directing the management of all agencyinformation technology systems, applications development, systems maintenanceand related functions. <h4>EXAMPLES OF DUTIES</h4> <ul><li>Directs staff and operations of an agency information technology system;</li><li>Coordinates, plans and manages division activities;</li><li>Formulates program goals and objectives;</li><li>Develops or assists in development of related policy;</li><li>Interprets and administers pertinent laws;</li><li>Evaluates staff;</li><li>Prepares or assists in preparation of division budget;</li><li>Maintains contacts with individuals within and outside of division who might impact on program activities;</li><li>Establishes priorities for systems development and information technology projects in accordance with agency requirements;</li><li>Develops plans for future utilization information technology services in overall agency program;</li><li>Ensures development of high quality, low-cost technology solutions aligned with needs of agency;</li><li>Aligns information technology planning with business strategy;</li><li>Leads and influences development of standards and decisions regarding changes to systems/applications;</li><li>Stays abreast of local, regional and national industry trends;</li><li>Coordinates use of key people, resources, technologies, processes and capabilities to reach strategic goals;</li><li>Plans and supports information technology staff development;</li><li>Leverages technological solutions to meet business needs;</li><li>Leads the recruitment and hiring of staff, including outreach, interview and selection;</li><li>Performs related duties as required.</li></ul> <h4>KNOWLEDGE, SKILL AND ABILITY</h4> <ul><li>Considerable knowledge of <ul><li>and ability to apply management principles and practices;</li><li>relevant state and federal laws, statutes and regulations;</li><li>information technology methods, techniques and equipment;</li></ul></li><li>Considerable <ul><li>interpersonal skills;</li><li>oral and written communication skills;</li></ul></li><li>Considerable ability to analyze information technology system problems and implement effective solutions.</li></ul> <h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4> Ten (10) years of experience in computer or networkoperations, systems development, information technology analysis and planning. <h4>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</h4> Three (3) years of the General Experience must have been in a leadcapacity. NOTE: For state employees this experience isinterpreted at the level of an Information Technology Analyst 3. <h4>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</h4> <ul><li>College training in management information systems, computer science or an information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.</li><li>A Master's degree in management information systems, computer science or electrical engineering may be substituted for one (1) additional year of the General Experience. </li></ul> <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>Experience with Enterprise Resource Planning (ERP) systems, including PeopleSoft 9.2 Financials and Supply Chain applications.</li><li>Experience managing the implementation, maintenance, or support of PeopleSoft or comparable ERP systems.</li><li>Experience applying DevOps practices and tools, such as CI/CD, automated testing, or configuration management.</li><li>Experience leading multidisciplinary teams and managing complex IT projects, including setting priorities, overseeing deliverables, and supporting staff development.</li><li>Experience with public sector financial and procurement systems, including applicable state policies and procedures.</li><li>Experience analyzing business processes and requirements to design and implement effective solutions.</li><li>Experience analyzing and resolving technical system issues, including business process optimization and system-level troubleshooting.</li><li>Experience with information technology systems, including data security, reporting tools, and relational databases.</li><li>Experience communicating effectively with a diverse population.</li></ul> <h4>Conclusion</h4> INCOMPLETE APPLICATION PACKAGES AND THOSE RECEIVED AFTER THE CLOSING DATE INDICATED ABOVE WILL NOT BE CONSIDERED. AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity / affirmative action employer and strongly encourages the applications of women, minorities, veterans, and persons with disabilities.&nbsp; If you are requesting special accommodations under the provisions of the Americans with Disabilities Act (ADA) please contact <a href="mailto:osc.hr@ct.gov" target="_blank">osc.hr@ct.gov</a> or 860-702-3572. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec.5-196 of the Connecticut GeneralStatutes, a job class is a position or group of positions that share generalcharacteristics and are categorized under a single title for administrativepurposes.&nbsp; As such, a job class is notmeant to be all-inclusive of every task and/or responsibility.

Agency Information Technology Manager(Core-CT Financials/Supply Chain (FSC))

The NYC Mayor's Office administers all city services, public property, most public agencies, and enforces all city, state, and federal laws within New York City. New York City’s Mayor, Eric Adams is head of the executive branch of New York City's government. Mayor Adams has served the people of New York City as an NYPD officer, State Senator, and Brooklyn Borough President. The Adams’ Administration is leading the fight to make New York City’s economy stronger, reduce inequality, improve public safety, and build a stronger, healthier city that delivers for all New Yorkers. As an agency, we value fairness, helpfulness, transparency, leadership and build our teams around these values. For current job opportunities visit our careers page. The Team You’ll Work With: The Mayor’s Office of Operations works to make New York City government more effective and efficient. Were responsible for managing and coordinating multiagency initiatives and using data to help the City make informed policy decisions and strategic, targeted investments. The Project Management Team supports policy and program implementation across the City. We work with City agencies and offices to launch new initiatives, improve existing projects and develop cross-agency relationships and work plans in order to drive efficiency and deliver on the mayor’s equity agenda. We also track and monitor the progress of mayoral commitments and initiatives. The Problems You’ll Solve: The Policy Analyst will provide project management, analytical and technical support for planning and implementing projects that improve the efficiency, effectiveness, and accessibility of key City services. The job responsibilities for the Policy Analyst include, but are not limited to: -Provide project management support by: o Draft work products including project engagement agreements, governance structures, project plans, status reports and project close-out documentation o Staff meetings by drafting agendas, preparing presentation materials, compiling, and sharing summary notes and scheduling o Coordinate with team members and agency partners to make sure projects and deliverables are on track -Provide analytical assistance including basic quantitative and qualitative data analysis and research in support of project goals -Act as a liaison to City agencies to track and monitor progress on a portfolio of mayoral initiatives and commitments -Handle special projects and be expected to manage to completion. HOURS/SHIFT Day WORK LOCATION Manhattan, NY TO APPLY * Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration Please go to <a href="http://www.cityjobs.nyc.gov" target="_blank">www.cityjobs.nyc.gov</a> and search for Job ID # 712795 SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL OTI participates in eVerify COMMUNITY ASSOCIATE - 56057<h4>Minimum Qualifications</h4>Qualification Requirements 1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or 2. Education and/or experience which is equivalent to "1" above.<h4>Preferred Skills</h4> The preferred candidate should possess the following:-A Bachelor’s Degree and 2 years of professional experience-Strong written and verbal communication skills-Highly organized and detail-oriented with the ability to prioritize between conflicting demands and the flexibility to meet unpredictable demands-Ability to work independently and as part of a team has initiative, persistence and a positive attitude-Ability to promote collaboration and gain consensus across stakeholders with competing perspectives and priorities-Ability to think creatively, embrace new approaches or technologies, and pioneer solutions to improve operational efficiency-Analytical skills with experience in data collection, data analysis and performance reporting-Interest in urban issues, especially New York City government and current city affairs/policies-Advanced knowledge of Microsoft Word, Excel and PowerPoint <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

New York City Office of Technology & Innovation (OTI)

Policy Analyst, Project Management

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. Reporting to the Deputy Commissioner, Management &amp; Budget, with wide latitude to exercise independent judgement, initiative, and decision making, the Associate Commissioner of Procurement and Vendor Management will oversee procurement and vendor management in a complex, government IT environment. Responsibilities include establishing, in consultation with the Agency Chief Contracting Officers, agency IT procurement strategies, processes and procedures that are compliant with New York City rules and regulations and ensure that sound commercial, legal, and ethical practices are in place. The Associate Commissioner will manage the activities of the team of procurement professionals whose duties include the collection and execution of all contracts, evaluation, and negotiation of bids from vendors, and placement and tracking of all procurements. Importantly, the candidate will be expected to create a more cost-effective way to acquire goods and services, measure user satisfaction and improve responsiveness to user requests. The candidate will manage the full cycle of all purchases, agreements, and contracts from initiation to completion, ensuring all required processes are fulfilled and serve as a liaison between agency business clients and vendors and will oversee Strategic Sourcing to evaluate supplier base for cost savings opportunities and ensure cost effective purchasing of products and services. The Associate Commissioner will effectively manage and oversees all citywide and OTI procurements and initiatives and implement citywide IT policies. Responsibilities will include: -Oversee OTI’s ACCO Office, Citywide Strategic Sourcing, Contract Compliance; -Oversee the management of competitive sealed bids, requests for proposals, Systems Integrator contracts, Quality Control contracts, M/WBE’s as well as intergovernmental, government to government, vendor performance evaluations, establishing MWBE goals and opportunities, and State Prevailing Wage Law compliance; -Work directly with oversight agencies such as the Law Department, MOCS, OMB, City Hall and OMWBE; -Manage, oversee, and direct ACCO staff in processing citywide IT contracts for goods and professional services; -Interact closely with budget and fiscal staff to develop and maintain capital planning exercises, strategies for procurement policy and promulgation/implementation of all new policies; -Participate in establishing policy and providing leadership and direction in coordinating the activities of the directors responsible for creating and functions essential to the needs of the agency; -Ensure all procurement rules and regulations are met as well as compliance with OTI, Federal, State, and Local Laws, rules, regulations, and initiatives regarding procurement, in order to avoid unnecessary administrative costs; -Direct the timely performance of audits of contracts and purchasing procedures to ensure optimal efficiency and compliance; -Advise executives and staff as needed on all procurement matters, Local Laws, City administrative requirements, and Procurement Policies and Procedures Board (PPB) rules regarding purchasing/contracting operation; standard operating procedures; disseminate alerts and updates in procurement-related laws; -Implement best practices and special initiatives for increasing contracting opportunities for Minority and Women-owned Business Enterprises (M/WBEs). -Develop roles and responsibilities within the unit to institute a best practice vendor management responsibility and maintain contact with vendors to manage the status and quality of orders and the progress toward contractual commitments, continually seeking optimal value in service from vendors, reviewing and monitoring performance and return-on-investment metrics; -Manage special projects and initiatives as assigned. Hours/Shift: Day - Due to the necessary management duties of this position in a 24/7 operation, candidate may be required to be on call and/or work various shifts such as weekends and/or nights/evenings TO APPLY: Please go to <a href="http://www.cityjobs/jobs/search" target="_blank">www.cityjobs/jobs/search</a> and search for Job ID# 709421 Only permanent employees in the title and those that are reachable on the current civil service list are eligible to apply. * Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL OTI participates in E-Verify ADMINISTRATIVE PROCUREMENT ANA - 82976<h4>Minimum Qualifications</h4>1. A baccalaureate degree from an accredited college and four years of full-time satisfactory professional experience in purchasing, procurement, contract administration or a related field, at least eighteen months of which must have been in an administrative, managerial or executive capacity or supervising professional personnel performing duties in one or more of the above fields; or 2. A combination of education and/or experience equivalent to "1" above. However, all candidates must have the eighteen months of administrative, managerial, executive or supervisory experience described in "1" above. Possession of an acceptable professional procurement certification may be substituted for up to one year of the experience described in "1" above. However, all candidates must have the eighteen months of administrative, managerial, executive or supervisory experience described in "1" above.<h4>Preferred Skills</h4> The preferred candidate should possess the following: A master’s degree in information systems, Business Administration, or other related field with 10 - 15 years of relevant work experience Demonstrated experience in positions which included selecting products and services, choosing suppliers managing large, multiple, cross-functional team(s) and project(s) and influencing senior management and key stakeholders Experience with vendor relationship management, contract negotiation, contract negotiations implementation of improvement systems would be a plus -or- a bachelor’s degree in one of the above areas and a minimum of 15 years equivalent work experience Previous experience in an executive role managing contractual and administrative functions for a government entity Familiarity with New York City Procurement Policy Board rules Experience negotiating and reviewing large complex contracts Proficient at dealing with compliance and legal areas throughout New York City government and keeping staff aware of new or changed requirements in these areas A strategic thinker who creates ways to maximize the productivity of staff Ability to keep abreast of current trends in procurement and technologies to deliver the level of services required in this large, complex IT environment. <h4>55a Program</h4> This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. <h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Associate Commissioner, Procurement & Vendor Management

Astound Broadband, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp; Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. &nbsp;With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. Position Overview: Astound Broadband is currently searching for a Senior Construction Manager in our Portland, OR, office. This position is responsible for the permitting and construction of fiber optic cable projects throughout the region. Responsible for staffing, capital budgets, and schedules associated with these projects along with the safety and quality of work performed.The primary position responsibilities will include, but are not limited to:<ul><li>Manage a staff responsible for the permitting and construction of fiber optic cable projects.</li><li>Evaluate, hire and maintain construction and permitting personnel; coordinate internal and external resources necessary to complete aerial and underground construction projects in order to meet customer timelines.</li><li>Manage professional services and construction contractor agreements.</li><li>Represent the interests of Wave in a professional manner with governmental, municipal, and related industry organizations.</li><li>Maintain relationships with utility companies for all construction related work in the right of way.</li><li>Manage relationships with engineers who are designing the plant; work closely with staff responsible for designing, drawing and sketching installation and location of equipment such as fiber enclosures, FTPs, switches, cables; complete material orders needed for planned construction.</li><li>Monitor staff’s performance; ensure adherence to terms and conditions of agreements and ensure all personnel and contractors are adhering to local and state construction requirements and codes.</li><li>Insure staff is communicating and providing timely updates to Project Manager or designated supervisor regarding concerns about construction progress.</li><li>Manage expenditure approvals, project costs and capital budgets.</li><li>Work closely with staff in developing capital projects and purchase requests for the construction team.</li><li>Perform other duties as assigned or required</li></ul>Our ideal candidate will possess:<ul><li>College degree preferred or equivalent relevant experience</li><li>15 years Cable Television or Telecommunications technical experience</li><li>10-15 years of experience in working and/or supervising a cable TV/telecommunications construction department</li><li>Successful completion of the NCTI Service Technician course and/or SCTE Certification</li><li>Knowledge of National Electrical Codes and G.O.95 and 128</li><li>Valid driver’s license and satisfactory driving record</li><li>Ability to prioritize and organize effectively</li><li>Ability to communicate orally and in writing in a clear and straightforward manner</li><li>Ability to supervise and motivate others</li><li>Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)</li><li>Knowledge of cable television products and services</li><li>Vision ability; close vision, peripheral vision and ability to adjust focus</li></ul>Qualifications:EducationRequired:<ul><li>High School Diploma or equivalent</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionThe base salary range in Oregon for this position is $105,000.00 - $142,000.00, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Oregon and may not be applicable to other locations. Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Senior Manager, Telecom Construction

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Finance organization drives performance while upholding the Company’s commitment to regulatory compliance and financial integrity through strategic collaboration with internal business partners and external constituents including the investment community and supervisors. By leveraging its unique view that spans across the Blue Box, Finance supports innovation and transformation by helping identify and prioritize the best and most impactful growth opportunities for the Company.As the Director- Compliance, this position, within the First Line of Defense (1LOD), will provide strategic thought leadership to the Finance organization on matters relating to regulatory change management and new product / service governance. This role will be instrumental in supporting Finance leaders in the identification, assessment, and implementation of regulatory changes impacting the organization. This role is critical to ensure Finance senior leaders have the right visibility into how the organization remains compliant with evolving laws, rules, and standards across jurisdictions. The ideal candidate has strong subject matter expertise across key financial regulations applicable to Finance organizations. Key Responsibilities:<ul><li>Serve as the primary compliance partner and advisor on regulatory change management and new product / service matters, offering expert guidance to Finance teams.</li><li>Track and interpret (when necessary) regulatory changes from global, federal, and local authorities relevant to Finance’s operations.</li><li>Maintain a structured regulatory change management framework for Finance, in alignment with Second Line of Defense requirements, including documentation, tracking, and reporting of regulatory updates. </li><li>Coordinate updates to internal policies, procedures, and controls in response to regulatory changes.</li><li>Provide consultation to stakeholders through the New Product Approval (NPA) process</li><li>Assist with control design activities led by Control Management, advising on compliance risk mitigation elements</li><li>Coordinate with compliance, legal, risk, and Finance teams to ensure consistent interpretation and application of rules and policies.</li><li>Lead training and awareness programs to promote a culture of continuous learning and to ensure colleagues understand new regulatory obligations.</li><li>Act as a trusted advisor to senior leaders, supporting a culture of compliance and accountability.</li></ul>Qualifications:Required:<ul><li>7+ years of compliance, legal, or risk experience within a financial institution, preferably in a business-aligned or first line of defense role.</li><li>Deep knowledge of regulatory frameworks applicable to Finance organizations (e.g., Regulation YY, Bank Holding Company Regulatory Reporting requirements, Basel, SEC, etc.)</li><li>Experience designing and implementing compliance controls, programs, and assessments.</li><li>Strong understanding of the regulatory environment and expectations of federal and state banking regulators.</li><li>Prior credit card industry and / or support of Finance organizations is a plus.</li><li>Bachelor’s degree required; advanced degree or professional certifications (e.g., CRCM) is a plus</li></ul><ul><li>Excellent written, verbal, research, analytical, and interpersonal skills.</li><li>Ability to influence and advise stakeholders at all levels.</li><li>Strong project management skills, ability to lead multiple projects and support multiple priorities simultaneously.</li><li>Demonstrated ability to make decisions independently, work well under pressure, meet deadlines and adapt easily to frequent change. </li></ul>GuardianCurrently, the Company does not have a physical location in the Charlotte, NC metropolitan area and, therefore, if you reside in the Charlotte, NC metropolitan area the role will temporarily be deemed virtual under the Company’s applicable policy (the Amex Flex Policy). We anticipate securing a physical office location in the Charlotte, NC metropolitan area in the future. Once that occurs, you will be notified that your position will be converted to hybrid and you will be required to work in the office in accordance with the applicable Amex Flex Policy (currently under the Amex Flex Policy, hybrid colleagues are required to work from the office a minimum of 3 days per week). You understand and agree that changing your role to hybrid designation and/or requiring you work from the office in accordance with the Company’s applicable Amex Flex Policy will not deem you eligible for separation pay under the Company’s applicable severance pay plans.Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Director - Compliance (Regulatory Change Management)

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express’ Global Financial Crimes Compliance (GFCC) team is responsible for leading the enterprise-wide Anti-Money Laundering (AML), Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide AML function. GFCC is part of the broader Global Risk &amp; Compliance organization. The GFCC Risk Management Office within the GFCC Program Management Office is responsible for risk management and program health monitoring and facilitates alignment across GFCC and broader stakeholder teams in managing and overseeing the financial crimes compliance programs that it owns, which include the Customer Risk Rating (CRR), Money Laundering Risk Assessment, GFCC metrics and reporting, process risk self-assessments, and business ownership of the platform capabilities that support the CRR and Enhanced Due Diligence (EDD) programs.&nbsp; Additionally, GFCC is standing up a team to administer end-to-end centralized oversight and ownership of the Enhanced Due Diligence Program (including development of policies / standards / procedures), as well as 2nd line oversight of Know Your Customer Refresh (KYC-R), and implementing processes to execute centralized governance, oversight, analytics and monitoring.&nbsp; <ul><li>As GFCC embarks on a journey to uplift its risk assessment program and enhance platform capabilities, the enterprise undergoes an uplift to the Enterprise Risk and Operational Risk Management frameworks, and as the expectations of our regulators continue to grow, we need to ensure that our Financial Crimes program continues to be effective and efficient globally. The successful candidate will be responsible for working with first- and second- line teams across markets and lines of business to conduct ongoing gap assessments to standards (both in KYC data requirements and KYC-R / EDD review processes). Manage landscape assessments for US &amp; International markets and to drive plan for implementation/alignment/exceptions.</li></ul>Responsibilities<ul><li>Review and assess existing KYC policies, procedures, and workflows against internal standards and external regulatory requirements </li><li>Identify operational, procedural, and documentation gaps in customer onboarding, risk rating, EDD review processes.</li><li>Design/improve/ establish clear criteria and checklists for developing and managing assessment frameworks tailored to the organization’s needs.</li><li>Use qualitative and quantitative analysis to Identify gaps, weaknesses and inefficiencies of KYC data captured in core systems.</li><li>Engage with GFCC Reporting, GRC Product and Technology teams, as well as first and second line stakeholders to develop action plans that address identified KYC gaps.</li><li>Define timelines, owners, and success metrics for remediation activities, and track them to closure.</li><li>Audit and Regulatory Exam Preparedness by providing evidence of assessments, action plans, and remediation efforts.</li><li>Conduct periodic reassessments to verify the closure of prior gaps and to evaluate the effectiveness of implemented controls. Monitor for changes in regulatory expectations and proactively assess potential impact on KYC programs.</li><li>Lead a team of analysts to identify gaps or areas of concern and recommend corrective action plans. Prepare detailed assessment reports with findings, gap summaries, and risk implications.</li><li>Stay updated on evolving regulations and industry standards&nbsp;</li></ul>Qualifications<ul><li>Approximately three years of experience in Financial Crimes Compliance, Risk Management, and / or general Compliance, as well as expertise in reporting and data analysis, control management, and issue management.</li><li>Strong understanding of KYC, AML, and sanctions compliance regulations</li><li>Experience in risk and control assessments, audit, or compliance testing</li><li>Familiarity with KYC operations, customer lifecycle, management systems, and screening technologies</li><li>Strong time management, workload prioritization and project management skills.</li><li>Decisive self-starter with high degree of accountability, solution focused and able to successfully balance multiple priorities over both the short and long term in a deadline-intensive environment.</li><li>Ability to demonstrate strategic thinking, implement innovation and change, introduce and champion new processes</li><li>Experienced people leader, capable of driving performance by coaching and motivating people for success, identifying their strengths and opportunities</li><li>Ability to handle sensitive information in a confidential and professional manner Strong management, collaboration, organizational, and interpersonal skills, and proven ability to motivate and engage stakeholders to ensure effective delivery of initiatives. Excellent communication skills, both written and verbal, with proven ability to translate findings into impactful communications and presentations to senior leadership, regulators, etc.</li><li>Experience with Microsoft Office, including Word, Excel, and PowerPoint.</li><li>Strong decision-making skills, personal conviction, dependable, and adaptable with a proven ability to work independently or within a team environment as required.</li><li>Bachelor’s degree required.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions.The&nbsp;Enterprise Control Management team within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk &amp; Compliance (GRC) teams.How will you make an impact in this role?This role will support multiple Vice Presidents in the Enterprise Control Management team, as well as team office needs.Responsibilities Include:<ul><li>Responsible for calendar management on a daily, weekly and monthly basis</li><li>Managing general follow-ups and generating reminders to effectively meet deadlines and commitments</li><li>Management of IDs, Access, Payroll, monthly expense reports in line with policy</li><li>Manage logistics of meeting administration (in-person, telepresence and WebEx)</li><li>Procuring laptops, office supplies, office space, etc. and managing the procurement process including researching and approving invoices, and researching standard accounting errors</li><li>Time keeping and submission for the team and managing ad-hoc team requests</li><li>Work closely with the other executive assistants on office operations</li><li>Maintain headcount reporting, organizational charts, department Distribution List</li><li>Manage domestic and foreign travel arrangements including air, hotel, car transfers and meeting agendas</li><li>Ensuring timely preparation and processing of expense reports and invoices; review expenses submitted to leader for approval and highlight any out of policy spend</li><li>Communicate effectively with all team members and key partners of all levels including the ability to manage the brand of the team and meticulous attention to detail</li><li>Managing office supplies, equipment and other supply requests</li><li>Manage various accounting functions including expense management, resource reallocations, and telephonic issues</li><li>Coordinate facilities management responsibilities</li><li>Follow up with team on training, and other requirements and deadlines</li><li>Assistance with special projects and initiatives as requested</li><li>Ideal candidate should be eager to learn about the function and willing to take on new assignments related to the teams being supported</li></ul>Qualifications<ul><li>Ideal candidate should have 3+years of previous experience as an Executive Assistant to a senior leader and familiar with office management and technologies</li><li>Experience exercising discretion and confidentiality with sensitive information</li><li>Motivated, proactive team player with strong initiative, organizational, administrative and interpersonal skills</li><li>Strong attention to detail with emphasis on accuracy, quality, timeliness, follow through and sense of urgency in executing</li><li>Must work well under pressure without losing composure and professionalism</li><li>Excellent verbal and written communication skills (via phone, email and in-person)</li><li>High level of proficiency using MS Office including Word, Excel and PowerPoint, as well as internal AXP (or related) tools and systems – phone functions, MS Outlook, Ariba, Concur and Payroll</li><li>Should have knowledge of AXP policies and office procedures</li><li>Excellent time management and organizational skills with a strong focus on accuracy and attention to detail, ability to work flexibly, sometimes under pressure</li><li>Proven ability to manage multiple priorities, work independently, work within deadlines in a fast-paced, dynamic environment and execute across multiple initiatives/tasks</li><li>Ability to interact effectively and diplomatically with executives and Executive Assistants across the organization</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Executive Administrative Assistant - Enterprise Control Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision. Overview:The Leadership and Functional Learning team focuses on growing great leaders and developing the critical skills that support the business strategy. The Director, Functional Learning &amp; Change Management, will lead the design and implementation of learning and change initiatives that upskill our workforce in the most critical enterprise capabilities. This role sits at the intersection of functional learning, enterprise transformation, and change management.This position requires the ability to deliver high quality work in a fast-paced dynamic environment and in close partnership with Subject Matter Expert (SME) stakeholders. Successful candidates will be strategic thought leaders, results-driven, learning agile, highly collaborative, able to coordinate across various teams and manage through complexity with an enterprise mindset.Key Responsibilities:<ul><li>Design and deliver functional learning strategies (formal, experiential, on-the-job, etc.) that support both near and long-term capability building (i.e., risk and compliance, GEN AI, change management, etc.).</li><li>Lead end-to-end change management programs to drive culture change, embed new mindsets, tools, and behaviours across teams and functions.</li><li>Partner with functional SMEs and enterprise stakeholders to consult and co-create relevant and practical learning experiences.</li><li>Partner with external vendors to design learning strategies, experiences and curriculum as needed.</li><li>Translate business need into practical learning plans tailored to target audiences.</li><li>Use metrics and feedback loops to continuously improve programs and track impact on business outcomes and colleague learning.</li><li>Develop clear and compelling narratives through verbal communication, data and Power Point presentations.</li><li>Partner with Risk, Privacy and Compliance teams to ensure strong governance and risk controls in place.</li></ul>Minimum Qualifications:<ul><li>6+ years in functional learning, change management, talent development, or organizational effectiveness.</li><li>Proven experience designing and implementing learning and change solutions that drive behavior change.</li><li>Risk and compliance and/or agile methodology experience a plus.</li><li>Strong understanding of change approaches and how to apply them in large, regulated organizations.</li><li>Strong program and project management skills across complex projects and organizations. </li><li>Ability to distill complex capabilities into accessible, action-oriented content.</li><li>&nbsp;Strong facilitation, communication, and stakeholder management skills. </li><li>Experience working in highly matrixed environments and navigating ambiguity.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Director-Functional Learning & Change Management

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.This position reports to the Program Director of Generative AI Enterprise Enablement. The successful candidate will act as strategic partner to both technical and non-technical teams to bring strategic platforms and projects to life. The position will have responsibility for defining platform vision, product roadmaps and driving prioritization which aligns to business objectives and targeted outcomes.&nbsp; This role will also partner with their director and other CTO Leadership to provide regular written and verbal updates to Senior Management.<h4>About the Role</h4>As a Sr Associate, Delivery Management the Chief Technology Officer Organization, you will support the delivery of strategic technology initiatives on the Generative AI Enterprise Enablement Team, reporting to the Senior Manager of Platform Delivery. You’ll work closely with cross-functional teams to help coordinate tasks, track progress, and ensure smooth onboarding and execution of new platforms. This role is ideal for someone who is eager to learn and grow in a dynamic tech environment, and that works well within a collaborative and fast-paced team. <h4>Responsibilities</h4><ul><li>Assist in planning and coordinating project activities across teams.</li><li>Ensures that all project deliverables meet or exceed quality standards and stakeholder expectations.</li><li>Help prepare regular updates on project milestones, risks, and next steps.</li><li>Schedule and document meetings to support project outcomes.</li><li>Collaborate with team members to gather requirements and communicate updates.</li><li>Conducts regular quality reviews and implementing necessary improvements to maintain high standards.</li><li>Report issues or blockers to senior team members.</li><li>Participate in project discussions and contribute to documentation.</li><li>Foster a collaborative and inclusive team environment.</li></ul><h4>Qualifications</h4><ul><li>Bachelor's degree in computer science, computer engineering, or other&nbsp;technical subject area, or equivalent work experience, is preferred.</li><li>2+ years of experience in project or program management work is preferred</li><li>Experience in Agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories</li><li>Experience with Agile project management tools such as Jira or Rally a plus</li><li>Strong communication and organizational skills.</li><li>Willingness to learn, adapt, and be a thought leader</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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