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Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Director - Upward Bound Grant
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Southwest Tennessee Community College
Department: Upward Bound
Campus Location: SWTCC - Multiple Campus Locations
Job Summary
This is a full-time grant funded position reporting to the Vice President of Strategic Enrollment Management. The Upward Bound Program Director is responsible for the development and administration of the Upward Bound Program, including hiring, training, supervising and evaluating project staff, fiscal management, project development and management, and liaison to the target area communities. The Upward Bound Director will also provide direct services to Upward Bound participants. 
Job Duties
<ul>
<li>Manages and conducts all participant assessments to determine the extent of academic, personal, and academic or career counseling needs.</li>
<li>Develops grant proposals and budget.</li>
<li>Develops and maintain a receptive network with local TRIO programs, other youth-serving agencies and target schools, community agencies and postsecondary institutions in the target area.</li>
<li>Directs participant recruitment and selection of students; meets individually and in groups with participants on a regular basis to provide information and assistance supporting successful school completion and post-secondary entry.</li>
<li>Performs personnel duties, such as hiring staff and evaluating work performance.</li>
<li>Plans and executes orientation and in-service training for project staff.</li>
<li>Supervises the maintenance of accurate Upward Bound data to generate monthly/quarterly/annual reports and to evaluate the performance of participants and the attainment of project objectives.</li>
<li>Develops and implements strategies for determining participant eligibility, methods of recruitment, documentation and follow-up, systems of confidentiality and handling of special referrals.</li>
<li>Serves as a liaison to departments, target school administrators and community agencies.</li>
<li>Conducts staff meetings on a regular basis.</li>
<li>Participates in the process of early, regular and late registration and New Student Advising.</li>
<li>Attends local, state regional and national meeting as a visible professional liaison with associations and organizations related to project activities.</li>
<li>Directs a coordinated approach among processes to assess participant's needs, delivers services, and monitors participants' progress.</li>
<li>May perform other duties as directed by the supervisor.</li>
</ul>
Minimum Qualifications
<ul>
<li>Five(5) years' experience dispersing, managing and implementing educational programs for at-risk students, preferably working with low-income, first generation, and/or disabled students and/or low-income families or comparable experience (statement describing comparability of substituted experience required for comparable experience). 
</li>
<li>One (1) year experience in designing, managing, or implementing programs for low-income, first generation, and/or disabled students and/or low-income families. 
</li>
<li>Experience selecting, hiring, training, and supervising employees. 
</li>
<li>Experience in academic or career counseling. 
</li>
<li>A background check will be required for the successful candidate.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources. 
</li>
<li>Working knowledge of TRIO, Upward Bound, and No Child Left Behind Programs. 
</li>
<li>Knowledge of principles and procedures for personnel recruitment, selection, and training. 
</li>
<li>Knowledge of issues affecting the academic potential of low income, at-risk, first generation college-bound youth (bilingual preferred). 
</li>
<li>Knowledge of the Admissions, Financial Aid, Records/Transcripts and transferability of College Courses. 
</li>
<li>Skill in grant writing. 
</li>
<li>Skill in good communicate both verbal and written business skills. 
</li>
<li>Ability to work with youths and parents from various backgrounds including low-income and at-risk. 
</li>
<li>Ability to develop, write, prepare, and review grant proposals and revisions. 
</li>
<li>Ability to communicate information and ideas in writing so others will understand. 
</li>
<li>Ability to understand and be able to interpret TRIO, Upward Bound Policy as it relates to the institution. 
</li>
<li>Ability to develop and maintain cooperative relationships with staff, other agencies and organizations to initiate and foster staff development and implementation for both efficiency and effectiveness.</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp; 
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp; LeVetta Hudson, Vice President of People &amp; Culture, <a href="mailto:myhr@southwest.tn.edu" target="_blank">myhr@southwest.tn.edu</a>, 737 Union Ave, Memphis, TN 38103, 901-333-5000. <a href="https://tbr.navexone.com/content/dotNet/documents/?app=pt&amp;source=unspecified&amp;docid=272&amp;public=true" target="_blank">See the full non-discrimination policy</a>.

Motlow State Community College


      Director - Upward Bound Grant
    

Title: Director - Engaged Learning
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Southwest Tennessee Community College
Department: Academic Support and Operations
Campus Location: SWTCC - Multiple Campus Locations
Job Summary
The Director of Engaged Learning is a full-time appointment reporting directly to the Associate Dean of Academic Innovation and Faculty Support within the division of Academic Affairs and Workforce Development at Southwest Tennessee Community College. This role provides strategic leadership for college-wide initiatives that enhance instructional excellence and student success. The Director designs, implements, and assesses faculty development programming focused on evidence-based pedagogy, high-impact practices (HIPs), and instructional technology integration. The role supports all faculty, with targeted outreach to adjunct and dual enrollment instructors, and collaborates across academic and student affairs divisions to embed innovative teaching practices. The Director also manages the college’s honors and international education programs and represents the institution in external networks focused on teaching and learning.
Job Duties
<ul>
<li>Design and deliver faculty development programs aligned with institutional priorities.</li>
<li>Embed and scale high-impact practices (HIPs) across disciplines.</li>
<li>Lead onboarding and support for adjunct and dual enrollment faculty.</li>
<li>Develop instructional resources and digital learning assets.</li>
<li>Assess programming effectiveness using data.</li>
<li>Represent the college externally in teaching and learning networks.</li>
<li>Coordinate mentorships, fellowships, and learning communities.</li>
</ul>
Minimum Qualifications
<ul>
<li>Master’s degree from an accredited institution. 
</li>
<li>3+ years of experience in higher education, including teaching or faculty development. 
</li>
<li>Demonstrated ability to design and deliver strategic faculty programming. 
</li>
<li>Strong knowledge of instructional technology and HIPs.</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience in community college or access-oriented environments. 
</li>
<li>Experience supporting adjunct and dual enrollment faculty. 
</li>
<li>Experience with grant-funded initiatives and budget tracking. 
</li>
<li>Experience presenting at regional or national conferences.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Required: 
<ul>
<li>Expertise in instructional design, HIPs, and faculty engagement. 
</li>
<li>Proficiency with LMS platforms, Microsoft Office, and instructional tools. 
</li>
<li>Strong facilitation, project management, and collaboration skills. 
</li>
<li>Data-informed decision-making and assessment planning. 
</li>
</ul>
</li>
<li>Preferred: 
<ul>
<li>Knowledge of accreditation and strategic planning. 
</li>
<li>Experience with grant writing and implementation. 
</li>
<li>Awareness of AI and emerging educational technologies.</li>
</ul>
</li>
</ul>
Physical Demands / Working Conditions 
<ul>
<li>Standard office environment with minimal noise levels. 
</li>
<li>A collaborative academic setting with cross-functional engagement. 
</li>
<li>Occasional evening/weekend programming. 
</li>
<li>Ability to travel for conferences and events. 
</li>
<li>Sitting, bending, moving, lifting, and carrying materials that weigh up to 20 pounds.</li>
</ul>


      Director - Engaged Learning
    

Title: WIOA Data and Performance Specialist/Assistant to the Director
Employee Classification:&nbsp;Administrative/Professional
Institution:&nbsp;Northeast State Community College
Department: Economic &amp; Workforce Development
Salary: $42,591- $48,282 annual salary, dependent on education and experience
Job Summary
Reporting to the WIOA Career Services Program Director, the WIOA Data and Performance Specialist will assist with the administration of both the WIOA Title I Youth Career Services and WIOA Title I Adult and Dislocated Worker Career Services programs for all counties in the designated service area (Carter, Greene, Hancock, Hawkins, Johnson, Sullivan, Unicoi and Washington). The Data and Performance Specialist will maintain a specific focus on performance monitoring, data collection/verification, and reporting.
Job Duties
<ul>
<li>Assist in the administration of WIOA Adult/Dislocated Worker and Youth Career Services program activities in accordance with federal, state and local regulations</li>
<li>Support the Program Director in ensuring the efficient operation of a career service delivery system that assists individuals with barriers to employment by increasing access to employment, education, training, and support so they may succeed in the labor market.</li>
<li>Manage client tracking system, implement data verification procedures, compile caseload reports and other required reports for designated counties for submission to the Director of WIOA Career Services, who will report to the Fiscal Agent and to the Tennessee Department of Labor and Workforce Development.</li>
<li>Monitor staff documentation to ensure that effective and efficient record-keeping procedures are maintained.</li>
<li>Participate in regular professional development, which may include professional conferences and/or review of industry publications, to stay current with emerging trends and best practices in the field, with a particular focus on data collection and reporting.</li>
<li>Assist the Program Director in the development of strategies to ensure that annual performance benchmarks are met.</li>
<li>Assist in the coordination of service delivery with American Job Center partners.</li>
<li>Assist in the preparation of annual budgets for the WIOA Title I Youth and Adult/Dislocated Career Services programs in Northeast Tennessee.</li>
<li>Manage inventory for the WIOA Adult/Dislocated Worker and Youth Career Services programs.</li>
<li>Assist the Program Director and Finance to prepare monthly reimbursement invoices.</li>
<li>Collaborate with Grant Development to maintain monthly time and effort reports for program staff.</li>
<li>Assist in the development and implementation of an outreach plan to ensure broad awareness of program services among target populations.</li>
<li>Complete other assignments as directed by supervision.</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor’s degree in Education, Human Services, or a related field from an accredited institution</li>
<li>Two years of relevant work experience in human services or a related field</li>
<li>Familiarity with the Tennessee Department of Labor VOS Client Tracking System, Jobs4TN, or similar system</li>
<li>Demonstrated experience with collecting, analyzing, and presenting data</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience working in career and workforce development services</li>
<li>Conversational ability or fluency in a second language</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Technology Skills: MS Office suite; videoconferencing software; digital records management systems; general operating systems and data information systems</li>
<li>Strong communication and interpersonal skills</li>
</ul>
Additional Notes
<ul>
<li>This is a grant-funded position. Continued employment contingent on grant funding.</li>
</ul>
For assistance regarding the job ad, application process, or application status, please contact the Office of Human Resources at 423-354-5183 or <a href="mailto:HRstaffing@northeaststate.edu" target="_blank">HRstaffing@northeaststate.edu</a>.
Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. A resume and unofficial transcripts are required; a cover letter is optional. You will also be required to provide the contact information for a minimum of three (3) professional references. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note that attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience.


      WIOA Data and Performance Specialist/Assistant to the Director
    

“After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. It’s home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents’ quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work.”-Arrow Team Member Position-Wellness Director Position Type:Full TimeLocation: Olathe, KansasSalary Range: $80,000-$103,000 Shift Schedule-Monday-Friday 8am-5pmManager on Duty Weekend Rotation 10am-2pmCome join our team at The Crestone Senior Living located at 21810 W 119thSt. Olathe, Kansas 66061!We are looking for someone (like you):Direct and maintain exceptional quality of care for all residents.Provide oversight, training, motivation, and team building to Wellness staff.Provide exceptional service to residents, families, and visitors.Oversee department compliance and budget and ensure Wellness operates according to state guidelines and Arrow policies.Present a professional demeanor that communicates a corporate philosophy of service, goodwill, and genuine interest, dignity, and respect, celebration, and choice in each resident’s needs.Oversee care companions and medication technicians.Coordinate medication management.Ensure outstanding and appropriate care is delivered while adhering to community policy, regulation, and law.Chart resident notes appropriately.Review end of shift notes.Record new/changed physician orders.Maintain healthcare provider relations.Perform resident assessments according to established protocol.Conduct appraisals of resident needs.Perform other duties as assigned.Respond to medical emergencies.Monitor and record physical, mental, and emotional changes observed in residents.Maintain current and accurate resident charts.Assist in scheduling medical appointments and maintain a current medical appointment calendar.Work with the Resident Services Director to implement appropriate activities.Report regularly to the Executive Director to provide status reports and engage in strategic planning.Develop and maintain positive working relationships with physicians.Implement a general staff training program.In conjunction with the Memory Care Director, implement a dementia specific staff orientation and training program for all employees.Implement a medication training program.Train staff using appropriate training materials.Participate in community surveys.Meet with families/residents during the admissions process.Ensure rooms are ready for new residents.Report any suspicion or evidence of elder abuse, mistreatment or neglect as outlined in Policies and Procedures.What are we looking for?You must have currentRegistered Nurse (RN) license in good standing within state of employment.Have at least two years’ experience in resident care in assisted living.Thorough working knowledge of current care standards and regulations.Experience in hands-on care of memory-impaired residents.Ability to maintain and update effective service plans.Ability to supervise care staff.Comprehensive working knowledge of current medication regulation and law.Knowledge of requirements for providing care and supervision appropriate to residents.Ability to communicate with physicians, pharmacies, families, and community staff.Be in good health, and physically mental and capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than (6) months prior to or (7) days after employment.Demonstrate freedom from pulmonary tuberculosis within (7) days of employment.Must be criminally cleared by DOJ and FBI prior to the initial presence in the facility.Must have a clean driving record as per the insurance carrier’s policy.Employment Benefits (We value our benefits):Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment.Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time)Disability insurance (Full Time)Employee assistance programWeekly Employee Recognition ProgramLife insurance (Full Time)Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year)Tuition Reimbursement (after 90 days for FT AND PT employees)Employee Referral Program (FT, PT, and PRN)Complimentary meal each shift (FT, PT, and PRN)Daily Pay OptionDirect DepositDid we mention that we PROMOTE FROM WITHIN?Do you want to see how much fun we are atThe Crestone Senior Living? Please visit us via Facebook:<a><a href="https://www.facebook.com/crestoneseniorliving" target="_blank">https://www.facebook.com/crestoneseniorliving</a></a>Or, take a look at our website: <a><a href="https://crestoneseniorliving.com" target="_blank">https://crestoneseniorliving.com</a></a>Have questions? Want to speak to someone directly? Reach out by calling/texting your own recruiter,Kim Piaggio: 816-714-6885. <a>Click here to hear about Arrow's Core Values!</a>About the companyArrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 34properties currently in 6 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly2,200 employees!<a>Arrow Senior Living YouTube-Click Here</a> Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age,or handicap, except as limited by state and federal law.Keywords:hiring immediately, assisted living, nursing home, LPN, Licensed Practical Nurse, wellness, RN, registered nurse, wellness nurse, Manager, Director, ADON, Care Coordinator, Director of Wellness PI278107049

RN Director of Wellness (Full Time)

<h3>Job Description:</h3>As a Director in Consumer Strategy &amp; Segment Marketing (CSSM) you blend business analysis and marketing expertise with a passion for uncovering consumer insights. Working collaboratively within a cross-functional team, you will use your expertise to lead the development of actionable consumer marketing strategies that differentiate Fidelity offerings in the market and drive meaningful consumer value and business outcomes. One key deliverable of this role is the strategic marketing brief that guides channel, messaging and activation activities.You will report to a Vice President Group or Team leader who oversees a team of 5-10 other CSSM Associates.The Expertise and Skills You Bring<ul><li>BA/BS required; MBA preferred </li><li>12+ years of relevant marketing/management/strategy experience</li><li>Financial services experience preferred </li><li>Extensive experience leading the development of marketing strategies across customer acquisition and client development; segmentation development, design target development; digital experience and customer journey mapping </li><li>Experience initiating consumer research and deriving actionable consumer insights research and data analysis to inform the development of new hypotheses, opportunity exploration, business case development, differentiated marketing strategies, and program execution </li><li>Able to proactively influence decision-making through written and verbal communications</li><li>Effective story-telling using qualitative and quantitative data, market trends, business insights and other inputs in a cohesive narrative to inform marketing strategy development </li><li>Ability to successfully collaborate with and influence multiple business and marketing stakeholders at different levels to develop marketing strategies and align on implementation plans</li><li>Intellectually curious and appreciate learning new skills and capabilities </li><li>Proactive: able to navigate ambiguity and take action in a self-directed manner to drive results across teams and lines of business. Initiates new opportunities and ideas with data-driven insights and recommendations </li></ul>Note: Fidelity will not provide immigration sponsorship for this position.The TeamThe Consumer Strategy &amp; Segment Marketing Team (CSSM) is part of the Marketing &amp; Social Platforms domain. The team works across business and marketing and partners closely with other commercialization functions and teams at all stages of the product lifecycle (new offerings scaled solutions) and in service of customer acquisition and client development objectives. At our core, we represent the voice of the customer and are focused on helping Fidelity offer the right products to the right customers with differentiated value propositions and positioning to drive commercial success.<h3>Certifications:</h3><h3>Category:</h3>MarketingMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director, Consumer Strategy & Segment Marketing (CSSM)

Title: Director of Teaching &amp; Learning 
Salary Range: $4,616.00
Contract Term Length:&nbsp;
Standard Hours:&nbsp;37.5
Work Location:&nbsp;On-Site
FLSA Status: Exempt
College: Maysville Community &amp; Technical College
Campus Location: Work location can occur on any MCTC Campus. Licking Valley, Maysville, Montgomery, or Rowan.&nbsp;
Department: Academic Services
Total Rewards
Maysville Community &amp; Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
<ul>
<li>Exceptional health care, vision, dental coverage for you and your family</li>
<li>Tuition reimbursement/waiver for you, your spouse, and dependents</li>
<li>403(b) retirement plan: a 5% employee contribution receives a 10% employer match</li>
<li>Vacation/Sick Time</li>
<li>Work-Life Balance</li>
<li>9.5 Paid Holidays</li>
<li>2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions</li>
<li>Employee Assistance Program</li>
</ul>




Job Summary
The Director of Teaching and Learning leads faculty development efforts to enhance teaching effectiveness, course design, and student learning. This role collaborates with faculty to ensure courses meet quality and accessibility standards while providing ongoing support through training and instructional design guidance.




Job Duties:
-Provide faculty training and professional development opportunities on effective teaching methods, course quality, and related topics. -Review courses to ensure compliance with MCTC and KCTCS quality standards, identify areas for improvement, and provide feedback to faculty. -Provide instructional design support to develop or revise courses to meet or exceed MCTC and KCTCS course quality standards, ensuring alignment with KCTCS curriculum. -Review accessibility reports and collaborate with faculty to ensure all course materials, including documents, videos, and other multimedia, are fully accessible and meet established standards. -Support faculty in integrating relevant teaching technologies and tools into their courses, including Blackboard, publisher content, and other educational technologies. -Stay informed about teaching practices and educational technologies to share updates and effective strategies with faculty through group training and individual support. -Provide regular progress reports and updates on teaching and learning initiatives and faculty development activities. -Collaborate with faculty, staff, and administrators to ensure alignment between teaching and learning initiatives and the college’s strategic goals. -Serve on relevant MCTC and KCTCS teams and workgroups. -Partner in the planning, implementation, and evaluation of college-wide professional development events. -Other duties as assigned.




Minimum Qualifications:
Bachelor's Degree or equivalent years of relevant experience.&nbsp;




Preferred Qualifications:
-Bachelor's degree or higher. -Strong communication and interpersonal skills, with the ability to collaborate effectively with faculty, staff, and administration -Instructional design experience, including course creation, alignment, and development for various modalities -Experience in faculty development, including designing and delivering training programs -Familiarity with accessibility standards including making documents, multimedia, and digital content fully accessible -Working knowledge of Blackboard or similar Learning Management Systems (LMS)




Additional Skills Requested:
Leadership; Collaboration; Training; Microsoft Office Suite; Organization; Course evaluation; Instructional design; Strategic planning; Higher Ed experience; Project Management.




Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.

Kentucky Community and Technical College System


      Director of Teaching & Learning
    

<h3>Job Description:</h3>Director, Signature Venues &amp; Specialty Dining TitleThe RoleThe Director will play a pivotal role running our Signature Venue spaces, facility guest &amp; specialty dining experience and operations, budget management and staff coordination.This is a crucial role in ensuring a smooth transition to a new facility/office and lead both the opening and ongoing operations. They will partner closely with the Workforce Planning &amp; Real Estate team to ensure cohesion in running physical space, visitor experience and related technologies for general meetings &amp; events in the space.This Director will lead all aspects of specialty dining operations including, collaborating with the Executive Chef on menus, procurement and other food service-related operations. They manage all aspects of the dining rooms, including handling reservations and ensuring efficient and outstanding service.This person is a key figure in ensuring a memorable and positive experience for guests, while also leading the front-of-house staff and operations with efficiency and integrity.The Expertise and Skills You BringThe Director will be a self-starter who is inquisitive and creative with a lens for operational and experiential excellence, coupled with a natural curiosity about the F&amp;B industry and market trends. The successful candidate be responsible for creating and executing a strategy and leading the operating model for associate and client engagement within our signature spaces. They will proactively collaborate with several groups/stakeholders to ensure smooth coordination and efficient service and be comfortable and confident engaging with all levels of the organization.Focused on welcoming, attentive, and exacting customer service, you will showcase a strong attention to detail, flexibility and an ability to function in a fast-paced environment and adapt to changing situations, as well as quickly solve problems and anticipate situations. As a leader you are approachable and have a proven track record to work under tight deadlines on multiple, concurrent responsibilities and the capability to handle multiple tasks simultaneously and prioritize effectively.Strong leadership skills with experience in training and mentoring staff are critical, as the role will train, supervise, and lead the front-of-house staff, ensuring they provide excellent service, as well as coordinate with kitchen and service staff for a seamless, outstanding back-of-house experience.The individual will have excellent verbal and written communication skills to work well with guests (executive and C-suite level) and staff including executive chef(s). Finally, the ability to handle customer issues, through the implementation of a feedback channel (handling complaints, ensuring guest satisfaction and a positive experience) and make decisions quickly and effectively is paramount.<ul><li>7+ years’ experience in a professional/corporate setting</li><li>Experience in high-end client meeting centers, luxury hospitality or executive dining, with opening experience a plus</li></ul>The TeamThis role is part of the dynamic Meetings and Events team, which collaborates with business partners on the planning, budgeting, and design of all internal and client events. The team manages over 1000 events a year with a focus on creating seamless and memorable experiences that support business and firm-wide objectives.<h3>Certifications:</h3><h3>Category:</h3>Event ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Signature Venues & Specialty Dining

<h3>Job Description:</h3>Chapter Lead- Director, Full Stack Software Engineering- Alternative InvestmentsThe RoleFFIO (Fidelity Fund and Investment Operations) is seeking a full stack engineering leader to drive the development and enhancement of products supporting Alternative Investments. This role is responsible for delivering high-quality technology solutions through close collaboration with architects, technologists, and business partners. As a technical leader, you will play a critical role in resolving complex challenges, ensuring timely and accurate product launches, and contributing to Fidelity’s strategic expansion in the Alternative Investment space. As a key member of the technology leadership team, you will help foster a high-performing engineering culture built on innovation, collaboration, and continuous improvement. You’ll champion an inclusive and energized environment, elevate leadership across all levels, and promote alignment with enterprise standards while empowering teams to operate autonomously. Your ability to bring fresh technological perspectives will be essential in solving business challenges that demand agility and scale. Through the implementation of innovative, industry-standard solutions and optimization of end-to-end delivery, you will directly support Fidelity’s mission to deliver impactful and efficient investment solutions.The Expertise and Skills You Bring<ul><li>15+ years of technical hands-on experience including Java API, web, and cloud technologies, with strong proficiency in Core Java, Spring, Servlets/JSP, JavaScript, jQuery, and Microservices architecture.</li><li>10+ years in Asset Management Technology, with exposure to Alternative Investments including Derivatives, Liquid Alts, and Private Equity.</li><li>Proven ability to lead technical teams, drive digital transformation, and enable agile, customer-focused delivery.</li><li>Deep understanding of API design and development, multithreading, Java design patterns, and performance tuning.</li><li>Hands-on experience with AWS and modern DevOps tools (Maven, Jenkins, GitHub, Jira).</li><li>Proven ability to lead architecture and product roadmaps for large-scale, complex systems.</li><li>Skilled in strategic consulting, cross-functional collaboration, and driving engineering standards and technology direction.</li><li>Experience working with distributed teams across time zones.</li><li>Ownership of technical delivery across assigned applications, including sprint planning, feature development, and release execution.</li><li>BS degree in Computer Science or Software Engineering or equivalent experience</li></ul>The TeamFidelity Fund &amp; Investment Operations (FFIO) provides accounting and investment management support services for Fidelity mutual funds and other retail and institutional investment products. These services include calculating and distributing NAVs, distribution rates and yields for a wide variety of investment products, preparing fund financial statements, dividend estimates and tax returns, monitoring delivery of fund trades to custodian banks, processing corporate actions, collecting securities income on behalf of the funds, reconciling, reporting and moving money in support of fund shareholder transactions, and managing fund liquidity.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Chapter Lead- Director, Full Stack Software Engineering- Alternative Investments

<h3>Job Description:</h3>The RoleWant a role that is essential in all phases of digital product management? Join the Brokerage Business Expertise &amp; Solution Team! As a Product Manager, you will integrate product knowledge, product strategy and experience in product management, providing leadership to bridge the gap between strategy and execution by aligning strategic goals with business value. Applying data-driven insights to identify strategic product enhancements, define clear requirements, deliver innovative solutions, and assess business outcomes for measurable impact. Eliciting and detailing the needs of customers, partners, LRC, and project objectives to ensure alignment and clarity throughout the development lifecycle. Crafting detailed product requirements that reflect end-user functionality, supported by cross-functional teamwork and visual artifacts. Implementing quality controls to ensure solutions meet defined requirements, function as intended, and are continuously improved. Supporting client and field readiness and providing deep expertise in digital product functionality.The Expertise and Skills You Bring<ul><li>8+ years of product manager experience delivering customer or associate focused digital solutions.</li><li>Proven ability to lead high priority initiatives from concept through execution across multiple cross-functional teams</li><li>Passionate about using data to address challenges, skilled in synthesizing insights into compelling narratives, vision statements, and data-informed decisions.</li><li>Extensive experience in root cause identification, process, journey and value stream mapping.</li><li>An affinity for technology, specifically APIs and technology platforms, and a dedication to staying current with industry innovations.</li><li>Experience in trading and/or research platforms with a focus on self-directed investors.</li><li>Experience in the specific areas of Self-Directed investing for youth / novice through advanced traders in experiences such as Trading, Monitoring, Research and Active Trader Next.</li></ul><h3>Note: Fidelity will not provide immigration sponsorship for this position.</h3>The TeamWe are passionate about bringing together process, technology, analytics, and user experience to scale our ability to serve our growing client and associate base. Our members share core product management and analytical abilities, as well as a set of differentiated skills which extends their ability to meet squad needs.We are aligned with the Brokerage Product Delivery Capability product area whose mission is to provide the easiest, simplest, and fastest digital experience to our clients and associates. We do this by focusing on the business capabilities and API-focused platforms that accelerate speed to resolution and leverage technological advances in the following areas:<ul><li>Trading &amp; Research</li><li>Money Movement</li><li>Customers and Accounts</li></ul><h3>Certifications:</h3><h3>Category:</h3>Product ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Product Management

<h3>Job Description:</h3>The Role The Lifetime Engagement (LTE) Product Area plays a critical role in driving customer centricity across Workplace, Brokerage &amp; Wealth to reduce friction and enable customer experiences that accelerate lifetime engagement with Fidelity. The Director, Lifetime Engagement Planning and Reporting is responsible for measuring, analyzing, and communicating progress toward our objectives, for helping to run the Lifetime Engagement organization’s operating routines, and for synthesizing our work for business unit quarterly and annual routines. Reporting to the VP of Lifetime Engagement Planning and Reporting, you will serve as a key enterprise source of truth for critical KPIs and a dot connector within our product area, ensuring its efficient and effective operation. The Value You Deliver Key responsibilities will include: <ul><li>Analyze performance against Product Area and Shared PW KPIs and report progress to senior executives and business partners </li></ul><ul><li>Identify trends and changes in key metrics, investigate the drivers of these, and communicate to senior leaders </li></ul><ul><li>Implement governance and business routines to effectively prioritize and manage the Lifetime Engagement Product Area, such as alignment forums, all-associates meetings, business reviews, and resource management discussions </li></ul><ul><li>Facilitate MYP planning and annual scorecard/KPI alignment in partnership with LTE Leadership and Planning and Finance partners </li></ul><ul><li>Build and maintain strong relationships with Planning and Reporting leaders across Workplace, Wealth, and Brokerage </li></ul><ul><li>Partner closely with CKSI stakeholders </li></ul><ul><li>Provide visibility into deliverables, events, plans, and strategic business initiatives to drive alignment (e.g. integrated calendar) </li></ul>The Expertise and Skills You Bring <ul><li>BA/BS required </li></ul><ul><li>Minimum 7 years working in a professional environment </li></ul><ul><li>Strong analytical skills and an ability to own the end-to-end reporting process and ultimately communicate insights </li></ul><ul><li>Demonstrated ability to engage and effectively communicate with senior leaders and team members </li></ul><ul><li>Proactive and detail-oriented with a focus on quality and accuracy </li></ul><ul><li>Ability to simplify complex topics </li></ul><ul><li>Curiosity along with the ability to bring new insights and thinking to the business </li></ul><ul><li>Ability to work in a dynamic and ambiguous environment while creating alignment and generating momentum </li></ul><ul><li>Experience in successfully navigating large organizations and getting things done within them </li></ul><ul><li>Financial Services experience and/or knowledge </li></ul>Note: Fidelity will not provide immigration sponsorship for this position <h3>Certifications:</h3><h3>Category:</h3>Business StrategyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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