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Take your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. Ideal candidates should be located within a 50-mile radius of Jacksonville, FL. This position is responsible for achieving a sales budget in an existing account assignment, making decisions that effect company profitability and expense control, working with divisions to finalize decisions that impact division operations while maintaining a sound relationship with assigned accounts and exhibiting excellent communication skills with assigned customers, division management teams that service the assigned accounts, and with senior management of McLane Company. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance </li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Regional Account Manager: <ul><li>Develop and achieve sales budgets and forecasts for assigned accounts and gains mutual agreement with Market Director.</li><li>Develop and prepare presentations for assigned accounts gaining approval from the Market Director, the Director of Sales and the Corporate Vice President of Military and Convenience.</li><li>Meet with key executives of assigned accounts noting issues and actions necessary to resolve issues to the satisfaction of the customer.</li><li>Work with the customer's field organization to develop open lines of communication between the store level management and the servicing McLane division(s).</li><li>Communicate division concerns with assigned accounts to resolve the issues with the customer. This would include A/R, SKU management, reroutes, delivery windows, overstock inventory disposition, distribution communications, and other items that affect division operations and profitability.</li><li>Monitor compliance with specific service agreements of assigned accounts to include rebate payments, advertising, concentration of purchases and buying patterns, and overstocks.</li><li>Hold regular communications with division servicing assigned accounts to discuss account activity and solicit feedback on follow-up. Interface with corporate and division purchasing departments to protect service levels of assigned accounts and division on product mix, promotional items, distributions and new category additions or deletions.</li><li>Review account profitability to ensure company targets and individual division targeted profitability targets are met.</li><li>Work with vendors and manufacturers to coordinate or initiate new programs or plan-o-grams to maximize profits for McLane Company, its vendors and customers.</li><li>Maintain open line of communication with Division Customer Service Rep and Account Representative and provide timely, clear and concise feedback on account activity.</li><li>Attend trade shows with assigned accounts with specific objectives to achieve at the shows and analyzes manufacturer opportunities that fit the customer strategy and meet our profit expectations.</li><li>Present the full range of McLane products, services and capabilities either independently or in tandem with the Area Sales Manager.</li><li>Able to understand the information and reports available to assist in managing their assigned accounts.</li><li>Achieve results through clear, concise and timely communications with assigned customers, division and corporate management and sales team members and manufacturers.</li><li>Able to understand and compute the profitability of both customers and product lines, as well as produce accurate and informative business reviews and new customer presentations.</li><li>Lead and motivate an Account Representative who is responsible for maintaining the day-to-day relationship with each of the accounts.</li><li>Provide necessary materials and resources in order for direct report to achieve customer satisfaction.</li><li>Recruit, recommend, train, write performance appraisals, give feedback, hold accountable and provide corrective action as necessary to create a skilled and high performing team.</li><li>Understand the information and reports available to assist in managing their assigned account and train their direct report to properly and effectively utilize these tools.</li><li>Ensure the Account Representative is loading and monitoring all distributions.</li><li>Monitor the periodic distributions that correspond with customer promotions when there is not an Account Representative on an account.</li><li>Share the following account responsibilities with Area Sales Managers and be accountable for communications with division and corporate staff:<ul><li>Establish, monitor, and achieve sales objectives.</li><li>Ensure account profitability is at division operating income levels or higher.</li><li>Service account with minimal impact on divisional expenses.</li><li>Maintain visibility with customers in stores, meetings and at their office, per assigned call frequency.</li><li>Joint presentations of annual/semi-annual business reviews and new programs, concentration of purchases, seasonal promotions, trade shows, cause marketing, SKU management, future deletions, plan-o-grams, overstock reduction, order guide integrity, McLane technology solutions, and any other new programs developed for future sales growth.</li></ul></li></ul> Qualifications you'll bring as a Regional Account Manager: <ul><li>Have a Bachelor's Degree with 3 years experience in management in the grocery, sales, retail, or similar job fields.</li><li>Internal candidates should have a minimum 2-year experience at a McLane division operation.</li><li>Possess leadership abilities to include both verbal and written communication skills, a professional attitude and appearance, organization skills, strong self confidence, multi-task oriented decision making skills and the ability to plan for success.</li><li>Be able to understand and compute the profitability of customers and product lines as well as produce accurate and informative business reviews and new customer presentations.</li><li>Be skilled on Excel, Microsoft Word and PowerPoint PC programs.</li><li>Be willing to travel as requested.</li><li>Be able to work with and communicate with many different reporting level groups, to include store managers, district managers, peers, and subordinates.</li><li>Be experienced in managing staffs with a background in hiring, training, motivating and resolving employee relations issues.</li><li>Have the ability to write reports, business correspondence, procedure manuals, intra-company memos and outside correspondence.</li><li>Have the ability to effectively present information and respond to questions from groups of managers, customers, vendors and teammates.</li><li>Be able to define problems, collect data, establish facts and draw valid conclusions.</li><li>Possess strong analytical and communication skills with a proven ability to work effectively in a team environment.</li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed</li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Regional Account Manager (Jacksonville, FL)

Brand: Trail Blazers Category: Commercial Partnerships Department: Partnership Strategy Job Type: Full-Time Date Posted: Oct 21, 2025DescriptionBecome a part of the team behind the team. As employees of the Portland Trail Blazers at the Rose Quarter,&nbsp;we do more than basketball. We are blazing trails toward winning championships on and off the court.&nbsp;We are pioneers and innovators. We look for people who push boundaries, who dream, who&nbsp;are committed to&nbsp;inclusivity – who&nbsp;want to&nbsp;contribute to&nbsp;Rip City!As our Partnership Strategy Manager,you’ll shape how the Portland Trail Blazers connect with partners and fans by developing strategies that deliver measurable impact. You’ll leverage creative problem-solving, data, and cross-functional collaboration to design and implement fan-centric and revenue-driving initiatives that create value for both the organization and our commercial partners. You’ll also lead ideation, storytelling, and insight-driven initiatives that fuel new business and renewals, serving as a strategic architect and trusted internal consultant.Our ideal candidate is a strategic and creative thinker with a strong marketing background and working knowledge of sports partnerships. We’re looking for someone who thrives on building strong relationships, collaborating across teams, and turning insights into actionable, results-driven strategies. If you’re passionate about creating impactful, measurable partnerships that combine creativity and data to drive revenue, we want to hear from you! Apply by October 31, 2025. Note to Applicants:This role will involve developing presentations for internal and external stakeholders. To showcase your skills in this space, we encourage you to include a sample of relevant work (e.g., portfolio, pitchbook, or other projects) in your application.DAY-TO-DAY:<ul><li>Lead partnership ideation and platform development from concept through internal review and proposal.</li><li>Guide partnership development conversations internally, aligning partnership strategy with department and organizational goals.</li><li>Craft compelling partnership storytelling and presentation materials that highlight data-driven impact and creative value propositions.</li><li>Build and maintain internal resources, including a case study library showcasing best-in-class activations and measurable outcomes. </li><li>Collaborate with the Partnership Analyst and BI team to develop and interpret partnership dashboards, ROI/ROO frameworks, and success metrics.</li><li>Translate data and insights into actionable recommendations that inform revenue planning and enhance partner engagement.</li><li>Develop and execute a Revenue Growth Action Plan, identifying key renewal, upselling, and new business opportunities.</li><li>Conduct category landscape analyses to identify whitespace and market trends that inform new partner targeting.</li><li>Lead assigned high-priority renewals, upsells, or new business pursuits, managing everything from ideation to packagingand storytelling in collaboration with Sales and Activation.</li><li>Contribute to department-wide planning efforts, aligning partnership strategy with organizational goals. &nbsp;</li></ul>WE’D LIKE TO HEAR FROM YOU IF YOU:<ul><li>Have proven experience in brand, sponsorship, or partnership marketing.&nbsp; </li><li>Are skilled in data-driven storytelling, crafting compelling narratives that balance creative vision with measurable business outcomes.</li><li>Demonstrate a strong understanding of media, digital, and omnichannel marketing.</li><li>Are proficient in leveraging research, analytics, and cultural insights to inform strategy.</li><li>Are experienced in managing complex projects and solving problems creatively, with the ability to balance the priorities of both the Trail Blazers and partners.</li><li>Have excellent interpersonal and collaboration skills, working effectively with internal teams and external stakeholders to align partnership initiatives with organizational goals.</li><li>Are comfortable working game nights, networking events, and sales meetings as needed.</li></ul>WE’D BE THRILLED IF YOU ALSO HAVE:<ul><li>Experience working in sports partnerships, with advanced knowledge of the sports industry or other brand collaboration partnerships and taking partnerships from concept to execution.</li><li>Relationship management expertise, cultivating strong, mutually beneficial connections with partners.</li><li>Proven success in developing and driving strategic commercial partnership plans.</li></ul>Offers of employment are conditional upon the successful results of an individual background check. We consider qualified applicants with criminal histories and review results on an individual basis. The Portland Trail Blazers at the Rose Quarter&nbsp;embraces&nbsp;diversity and&nbsp;inclusion. We celebrate individual expression&nbsp;and uniqueness&nbsp;on our campus. We do not tolerate&nbsp;harassment or discrimination.&nbsp;We are committed&nbsp;to hiring&nbsp;individuals&nbsp;that reflect the community we serve&nbsp;without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, genetic information, or other legally protected characteristics.&nbsp;We are an equal opportunity employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.PERKS:&nbsp;We invest in our employees inside and outside of work. Our benefits package for full-time teammates includes:<ul><li>Salary Range: $93,000 - $100,000 annually</li><li>Competitive&nbsp;Healthcare Coverage</li><li>Retirement Plan</li><li>Paid&nbsp;Maternal &amp;&nbsp;Parental Leave</li><li>Flexible Time Off&nbsp;(3 weeks + 11 holidays)</li><li>Wellness Perks</li><li>Tuition Reimbursement</li><li>Free Parking + Discounted Mass Transit Passes</li><li>Discounted &amp; Complimentary Tickets</li><li>Ongoing Learning &amp; Development</li><li>Daily Free Lunch </li></ul>

Portland Trail Blazers

Partnership Strategy Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Merchant and Network Services&nbsp;(GMNS) is the merchant network of American Express that acquires and maintains relationships with merchants that welcome American Express branded cards. Our goal is to be an indispensable payments partner to our merchant clients while simultaneously delivering differentiated products and services that meet or exceed their needs and drive revenue growth and premium economics for both the merchants and American Express.B2B is a critical priority for the Global Merchant Services business, and American Express, and this role offers a prime opportunity to be part of a strategic growth industry for the Enterprise. The B2B Product, Partner, and Client Management Group (BPPC) within Merchant Services – U.S. is responsible for overseeing a portfolio that contains approximately 20 Merchants in the Technology &amp; Computer vertical of varying size from $200M to $1B.&nbsp;These accounts include some of the most strategic B2B partners across American Express. The Merchant accounts must be prioritized and organized both for business expansion and customer satisfaction.&nbsp; The portfolio represents a significant upward growth opportunity.&nbsp; Our mission is to be warmly welcomed by Merchants and support their growth through American Express forms of payment including credit cards, virtual cards, Accounts Payable Automation, Buyer Initiated Payments (BIP), and innovative product offerings as they become available.How will you make an impact in this role?The Technology vertical offers an opportunity to deliver innovation and efficiency to provide incremental value to our merchant partners.&nbsp; The vertical presents a high level of interaction and engagement across the Blue Box including the Global Commercial Services, Marketing, and Product. Managing this portfolio provides the opportunity to leverage strategic thinking, strong relationship management, and consultative selling skills to drive incremental revenue for American Express.Candidates considered for this position will demonstrate a robust account management and business development background, an ability to think innovatively, possess strong financial and analytical skills and the ability to lead in a fast-paced and highly complex/matrixed environment while contributing to a fun and positive team dynamic as an informal leader. Core expectations are:<ul><li>Business Development: Drive profitable charge volume, revenue growth by using in-depth knowledge of Merchant’s business/industry, FinTech, B2B Automation space and Merchant Services US. Identify and build a pipeline of incremental and innovative B2B growth opportunities to increase profitability/contribution margin.</li><li>Relationship Management: Cultivate and leverage relationships across American Express and the Merchant to identify and implement solutions to grow and expand share while ensuring premium level of servicing to dedicated account contacts.</li><li>Strategy: Devise strategic account plans to drive Merchant engagement, expand relationship contact maps, improve client satisfaction with the goal to grow profitable American Express share.</li><li>Strong Performer: Deliver against goals by leveraging American Express assets to drive AXP revenue, deepen relationships, and deliver value against merchant needs.</li><li>Consultative Selling: Consult with merchants on how to capitalize on the fast-paced evolving payments space.</li><li>Project Management:&nbsp; Work with internal partners and seamlessly multi-task, prioritize and act with a sense of urgency.</li></ul>Minimum Qualifications:<ul><li>Experienced relationship manager with proven ability to learn quickly, develop strong client relationships, sell-in initiatives and uncover new opportunities to grow revenue and share.</li><li>Demonstrate executive presence internally and externally, with the ability to confidently lead Senior/C-level discussions with clients to influence client decision- making and drive timely results.</li><li>Strong negotiation skills and project management skills, with an excellent ability to prioritize effectively and drive results.</li><li>Excellent influence management skills and the ability to work collaboratively across a wide variety of external and internal partners.</li><li>Highly developed communication skills with ability to tailor messages to different audience types internally and externally.</li><li>Demonstrated analytical and creative problem-solving skills and proven financial acumen.</li><li>Self-starter with the ability to lead a business in autonomy.</li><li>Collaborative and enthusiastic team player with a will to win.</li><li>Solid foundation in Microsoft Office: PowerPoint and Excel.</li><li>Bachelor’s degree required, MBA a plus.</li></ul>Preferred Qualifications:<ul><li>Familiarity with financial statements: Income Statement, Balance Sheet and Cash Flows Statement.</li><li>Possess the ability to understand the unique challenges facing B2B merchants.</li><li>Knowledge of B2B payments, experience developing B2B marketing promotions and/or experience in B2B Issuing organizations a plus.</li><li>Virtual based position, candidates located in the West Coast preferred.&nbsp;</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manage-Client Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model across Amex Offers, Advertising, Dining and Marketing Technology.The Enterprise Comms &amp; MarTech Experiences (ECMX) team is a global organization that sits within Membership Portfolio Services (MPS). It is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech &amp; MarOps solutions.You will be joining ECMX’s MarTech organization, focused on providing frictionless, flexible, and flawless marketing and servicing experiences.Reporting to the Vice President, Digital Product Transformation &amp; Planning, this new role will be responsible for defining the scope and vision for our AI and Agentic Marketing solutions.Role OverviewThe Director, MarTech AI Product Management, will lead the definition, delivery, and scaling of AI-powered capabilities across our enterprise MarTech stack. This role is responsible for defining the product strategy and roadmap for AI and agentic marketing solutions.This role will lead a team of product managers, and work closely with cross-functional teams including engineers, data scientists, and marketers to deliver high impact, scalable AI solutions. Commitment to continuous learning and development is critical to this role - you will be known as a thought leader across the enterprise and evangelist for AI, and will need to translate complex technical topics to a broad audience.Key ResponsibilitiesProduct Strategy &amp; Leadership:-Define the vision and roadmap for marketing AI capabilities-Create framework for rapid experimentation and responsible AI deployment across marketing capabilities-Build and scale AI-powered capabilities that drive personalization, automation, and operational efficiency-Act as an AI thought-leader by identifying emerging trends and technologies, assessing how they can augment or replace existing solutions and leading their implementation and adoption-Collaborate with executive leadership to align AI-driven products with business goals and customer needs-Partner with cross-functional teams (marketing, engineering, data science, and operations) to bring innovative AI experiences to lifeProduct Development:-Lead the full product development lifecycle including: discovery, requirements definitions, prototyping, launch, and continuous improvement-Conduct user research, A/B testing, and data analysis to iterate and improve user satisfaction and product performanceAI Enablement &amp; LLM Optimization:-Lead the configuration and deployment of Large Language Models (LLMs) for marketing use cases, ensuring they meet business requirements and provide accurate, high-quality responses-Oversee prompt design, fine-tuning, model evaluation, and continuous learning systems with engineering and data science partners-Ensure responsible AI use by developing frameworks for ethical, bias-free, and compliant conversational AI models-Vendor evaluation, approval and onboardingCollaboration &amp; Stakeholder Management:-Inspire and develop a high-performing team of AI product managers-Serve as the primary point of contact between business, engineering, and data science teams to ensure seamless execution and delivery of AI solutions-Engage with stakeholders to understand needs, gather feedback, and communicate product vision and updates-Work closely with AI vendors, startups and external partners to integrate cutting-edge technologies into the product ecosystemData-Driven Decision Making:-Define and monitor success metrics including: product performance and user engagement, driving actionable insights for continuous improvement-Assess LLM performance, accuracy, and model behaviour to optimize outcomesQualifications:-Bachelor's degree in Computer Science, Engineering, Business, or a related field. Master’s degree preferred-5-7 years of product management experience in a highly regulated environment, ideally with AI-powered products-Understanding of Large Language Models (inc. familiarity with prompt engineering), Natural Language Processing techniques, Machine Learning frameworks and their application-Experience directly managing a team of product managers, with demonstrated ability to coach and develop junior colleagues-Experience working with cross-functional teams in an Agile development environment-Exceptional communication and stakeholder management skills-A passion for AI and customer-centric innovation-Understanding of MarTech platforms and how AI can be integrated to enhance them preferredSalary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director - MarTech AI Product Management

Senior Communications ManagerPosition Title: &nbsp; &nbsp;Senior Communications ManagerReports To: &nbsp; &nbsp; &nbsp; &nbsp;Director of CommunicationsDirect Reports: &nbsp;NoneDepartment: &nbsp; &nbsp; External Affairs: CommunicationsLocation: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Albany, NY or New York, NYFLSA Status: &nbsp; &nbsp; &nbsp; ExemptSalary Range: &nbsp; &nbsp; $100,000 - $110,000Date: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; October 2025<h2>About the Open Space Institute</h2>The Open Space Institute (OSI) is a national leader in land conservation and efforts to make parks and other protected land more welcoming for all. Since 1974, OSI has partnered in the protection of more than 2.5 million at-risk and environmentally sensitive acres in the eastern U.S. OSI’s land protection promotes clean air and water, improves access to recreation, provides wildlife habitat, strengthens communities, and combats the devastating impacts of extreme weather.Position SummaryThe Senior Communications Manager is a new role and will be a key member of the Open Space Institute’s Communications team, responsible for amplifying OSI’s voice and advancing its mission. This role leads storytelling and media strategy across multiple channels - traditional, digital, and social – as well as cultivate new audiences through untapped outlets, with the goal of strengthening OSI’s visibility, elevating our work to new audiences, and increasing engagement among partners, funders, policymakers, and the public.Working closely with the Director of Communications, the Senior Communications Manager will develop and execute creative campaigns, manage press and media outreach, create content, and oversee development of a wide range of collateral pieces - from press releases and features to social media, videos, and digital assets. The position is highly collaborative and will partner with program, development, and executive teams to ensure OSI’s conservation and community impact stories are told consistently and powerfully across platforms.&nbsp;This is a fast-paced role for an experienced communicator with excellent judgment, superb writing skills, strategic instincts, and the ability to translate complex conservation work into clear, compelling narratives that inspire action.Job ResponsibilitiesStrategic Communications &amp; Storytelling<ul><li>Develop and execute comprehensive communications strategies that elevate OSI’s brand, projects, and conservation impact.</li><li>Translate complex environmental and policy issues into compelling stories for diverse audiences.</li><li>Partner with leadership, program, and development teams to create consistent, mission-aligned messaging across all channels and campaigns.</li><li>Draft high-impact materials including press releases, op-eds, feature stories, speeches, and talking points.</li></ul>Media Relations&nbsp;<ul><li>Cultivate relationships with journalists and media outlets at the local, regional, and national levels.</li><li>Proactively identify and pitch story opportunities to traditional and new media outlets that advance OSI’s visibility and thought leadership.</li><li>Coordinate interviews, media briefings, and press events with OSI staff, partners, and government agencies.</li><li>Draft and manage statements, Q&amp;As, and rapid responses as needed.</li></ul>Digital &amp; Content Strategy<ul><li>Lead social media&nbsp;strategy and execution, developing creative content and digital toolkits that expand audience engagement.</li><li>Oversee the OSI website, ensuring timely updates, strong storytelling, and alignment with campaign goals.</li><li>Manage video and multimedia production, from concept through publication.</li><li>Support targeted digital campaigns to grow awareness and fundraising outcomes.</li></ul>Organizational &amp; Partner Support<ul><li>Collaborate with program and development teams to guide storytelling for donor materials, events, and publications.</li><li>Create briefing materials, remarks, and presentations for senior leadership.</li><li>Coordinate with external vendors and consultants to advance communications goals.</li><li>Provide communications guidance and support to internal teams and partners to ensure brand consistency.</li><li>Stay current on communications trends and tools, and identify opportunities to strengthen OSI’s digital presence and reach.</li></ul>This job description is not intended to represent a complete, comprehensive list of all duties and responsibilities that may be required in this position. There may be unplanned activities and other duties as assigned.Qualifications<ul><li>Bachelor’s degree in communications, journalism, public relations, or a related field required.</li><li>Ten to twelve years of progressive professional experience in communications, public affairs or a related field; nonprofit, government, or environmental experience preferred.</li><li>Familiarity with environmental issues, land conservation, or public policy strongly preferred.</li><li>Experience with marketing, digital strategy, or campaign management a plus.</li></ul>Required Skills<ul><li>Exceptional writing and editing skills, including experience preparing op-eds, press releases, feature stories, speeches, and talking points.</li><li>Excellent interpersonal and verbal communication skills, with the ability to build relationships across teams and with external partners.</li><li>Proven ability to translate complex issues into clear, compelling narratives for a variety of audiences.</li><li>Strong grasp of adapting messages for different platforms (e.g., website, print, video, and social media).</li><li>Demonstrated success in media relations, including cultivating press contacts and organizing media events.</li><li>Strategic thinker who can connect day-to-day communications work to larger organizational goals.</li><li>Strong project management skills, attention to detail, and ability to manage multiple priorities under tight deadlines.</li><li>Comfortable working both independently and collaboratively across departments.</li><li>Sound judgment, initiative, and the ability to thrive in a dynamic, mission-driven environment.</li></ul>Physical Requirements and Working Conditions<ul><li>Work indoors in an office with occasional outdoors work</li><li>Frequently sit, speak, read, write, and use a computer keyboard&nbsp;</li><li>Requires standing, walking, lifting, stooping, bending, lifting up to 30 lbs.&nbsp;</li><li>Fast-paced working environment</li><li>Occasional travel required</li><li>Have an appropriate home workspace for remote days.</li></ul>Please note: If you do not wholly meet the above qualifications but believe you are otherwise well suited to meet the needs of this position, we encourage you to apply. &nbsp;Application&nbsp;Apply here! Please include the following materials:<ul><li>A short sample of your professional writing from the past two years that reflects your ability to communicate clearly and effectively. This could be a press release, article, op-ed, feature story, or other piece of writing that you authored.</li><li>A cover letter that includes where you learned about this job posting.</li><li>Your resume.</li></ul>We will be actively reviewing applications on a rolling basis from the time of posting in October 2025, with earlier submissions receiving priority consideration. Please apply as soon as possible if you are interested in the role. You will receive an acknowledgment once your application has been submitted, and we will contact you if we would like to schedule an interview.&nbsp;This is a full-time position requiring 37.5 hours per week within regular business hours; typically 9am-5pm. There may be the opportunity for flexibility (e.g. 8am-4pm) for the right candidate. The role involves working onsite at either our Albany, NY or NYC office a minimum of three days per week. &nbsp;Pay for this position is $100,000-$110,000, commensurate with the candidate’s skill level and experience. The recruiting team is committed to sharing details regarding compensation based on the candidate's qualifications during the interview process.&nbsp;OSI is an equal opportunity employer. We recognize that our conservation mission is best advanced by the contributions of people of diverse backgrounds, experiences, beliefs, and cultures. We are committed to cultivating and retaining a diverse and inclusive work environment that fosters belonging.&nbsp;OSI offers accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please email&nbsp;<a>resumes@osiny.org</a>&nbsp;with Request for Accommodation in the subject line. &nbsp;Consistent with New York State law, OSI does not discriminate in hiring or employment on the basis of race, color, religion, gender, gender identity or expression, marital status, sexual orientation, national origin, citizenship, age, disability, height, weight, veteran status, or any other characteristic protected by federal, state, or local law.&nbsp; PI279120367

Senior Communications Manager

Territory: Greenville, SC - Multi-SpecialtyTarget city for territory is Greenville - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Greenville,&nbsp;Spartanburg,&nbsp;Anderson,&nbsp;Simpsonville and&nbsp;Clemson.SUMMARY:Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable, and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!We are seeking a dynamic and results-driven sales professional with a proven track record of success who is looking to grow with LundbeckOur ideal candidate will have the ability to be a specialty product expert with an understanding of requisite market complexities in order to be successful promoting our products to stakeholders in the primary care and neurology settings. As an Account Manager, you lead the promotion of our psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Account Managers are adept at executing against the toughest commercialization challenges in today’s rapidly changing environment and must demonstrate strong capability in the following areas:ESSENTIAL FUNCTIONS:Business Planning &amp; Account Leadership&nbsp;- Ability to use digital tools and apply data-based insights to create opportunities, develop strategy &amp; tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance.&nbsp;Selling&nbsp;- Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior.Customer Development&nbsp;- Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management where applicable.Local Market &amp; Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities.Reimbursement&nbsp;- Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources.&nbsp;Pharmaceutical Environment/Compliance - Apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products.&nbsp;REQUIRED EDUCATION, EXPERIENCE and SKILLS:<ul><li>Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university</li><li>2-5 years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience. </li><li>Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually</li><li>Self-starter, with a strong work ethic, tenacity, and outstanding communication skills</li><li>Adaptability:&nbsp;Ability to embrace change and work collaboratively in a fast-paced team environment.</li><li>Problem-Solving:&nbsp;Proven analytical skills to identify solutions and overcome obstacles.</li><li>Data Analysis:&nbsp;Strong computer and technical skills used in analyzing data to develop both short- and long-term goals aligned with business objectives.</li><li>Must live within 40 miles of territory boundaries</li><li>Driving is an essential duty of this job; must have a valid driver’s license with a safe driving record that meets company requirements</li><li>Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck&nbsp;</li><li>Ability to lift, bend, push, pull and move items including, but not limited to equipment, pharmaceutical samples, and any other work-related materials up to 25 lbs. with or without reasonable accommodation. </li></ul>PREFERRED EDUCATION, EXPERIENCE AND SKILLS:<ul><li>Recent documented successful experience selling to general practitioners (GPs) and primary care centers.</li><li>Prior experience promoting and detailing products specific to CNS/neuroscience </li><li>Previous experience working with alliance partners (i.e., co-promotions)</li></ul>TRAVEL:<ul><li>Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner.</li></ul>The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate’s geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range $108,000 to $125,000 and eligibility for a sales incentive target of $39,000.&nbsp;Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis.Why LundbeckLundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site.Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site.Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.

Lundbeck

Multi-Specialty Account Manager- Greenville, SC

Territory: Southern Kentucky&nbsp;Target cities for territory include London, Corbin and Hazard, KY - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Hazard, Middlesboro, Williamsburg and Cumberland.SUMMARY:Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable, and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!We are seeking a dynamic and results-driven sales professional with a proven track record of success who is looking to grow with LundbeckOur ideal candidate will have the ability to be a specialty product expert with an understanding of requisite market complexities in order to be successful promoting our products to stakeholders in the primary care and neurology settings. As an Account Manager, you lead the promotion of our psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Account Managers are adept at executing against the toughest commercialization challenges in today’s rapidly changing environment and must demonstrate strong capability in the following areas:ESSENTIAL FUNCTIONS:Business Planning &amp; Account Leadership&nbsp;- Ability to use digital tools and apply data-based insights to create opportunities, develop strategy &amp; tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance.&nbsp;Selling&nbsp;- Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior.Customer Development&nbsp;- Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management where applicable.Local Market &amp; Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities.Reimbursement&nbsp;- Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources.&nbsp;Pharmaceutical Environment/Compliance - Apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products.&nbsp;REQUIRED EDUCATION, EXPERIENCE and SKILLS:<ul><li>Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university</li><li>2-5 years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience. </li><li>Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually</li><li>Self-starter, with a strong work ethic, tenacity, and outstanding communication skills</li><li>Adaptability:&nbsp;Ability to embrace change and work collaboratively in a fast-paced team environment.</li><li>Problem-Solving:&nbsp;Proven analytical skills to identify solutions and overcome obstacles.</li><li>Data Analysis:&nbsp;Strong computer and technical skills used in analyzing data to develop both short- and long-term goals aligned with business objectives.</li><li>Must live within 40 miles of territory boundaries</li><li>Driving is an essential duty of this job; must have a valid driver’s license with a safe driving record that meets company requirements</li><li>Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck&nbsp;</li><li>Ability to lift, bend, push, pull and move items including, but not limited to equipment, pharmaceutical samples, and any other work-related materials up to 25 lbs. with or without reasonable accommodation. </li></ul>PREFERRED EDUCATION, EXPERIENCE AND SKILLS:<ul><li>Recent documented successful experience selling to general practitioners (GPs) and primary care centers.</li><li>Prior experience promoting and detailing products specific to CNS/neuroscience </li><li>Previous experience working with alliance partners (i.e., co-promotions)</li></ul>TRAVEL:<ul><li>Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner.</li></ul>The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate’s geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range $108,000 to $125,000 and eligibility for a sales incentive target of $39,000.&nbsp;Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis.Why LundbeckLundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site.Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site.Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.

Multi-Specialty Account Manager - Southern Kentucky

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Client Engagement Manager is a telephone-based position responsible for the engagement of identified customers. The manager will manage relationships by partnering closely with risk, underwriting, merchant services and Marketing to provide solutions for customers.   &nbsp;This position is responsible for treating a customer base and will be fluid based on where we see the biggest opportunities based on data analytics (part portfolio management + part monthly customer actions).   &nbsp;Job Responsibilities: Planning (20% of time)  <ul><li>Effectively manage a list of prioritized customers with an existing American Express Business/Corporate program where an engagement opportunity has been identified.  &nbsp;</li><li>Meet minimum expectations for Formula For Success (FFS), which is a set number of calls, customer meetings and other productivity metrics. &nbsp;</li></ul>Client Solution (80% of time)  <ul><li>High level of Financial Fluency and understanding of the underwriting and risk process. Must be able to drive results through creative problem solving. &nbsp;</li><li>Partner closely with risk, underwriting and GMNS to identify and develop solutions for customers based on customer needs. &nbsp;</li><li>Use consultative skills to retain customer relationship and charge volume  &nbsp;</li><li>Maintain a high level of knowledge about American Express products, processes (Underwriting, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE. Force, C360) &nbsp;</li><li>Partner with Field Dedicated Portfolio Account Development team when a telephone-managed customer requires a face-to-face visit  &nbsp;</li></ul>Compliance (100% of time)  <ul><li>Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements &nbsp;</li></ul>Knowledge, Skills, Attributes, and Experience: Knowledge and Skills  Financial Fluency  &nbsp;<ul><li>Strong knowledge of Financial Fluency and understanding of the underwriting and risk process.  &nbsp;</li></ul>Relationship management  &nbsp;<ul><li>Strong customer relationship building skills to follow through and motivate clients to act  &nbsp;</li></ul>Consultative selling  &nbsp;<ul><li>Effectively identifies client needs to configure solutions that address client requirements and deliver value  &nbsp;</li></ul>Closing <ul><li>Overcomes objections and resistance to proposed solutions with key client decision makers  &nbsp;</li></ul>Influence &amp; persuasion  &nbsp;<ul><li>Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services  &nbsp;</li></ul>Demonstrating value  &nbsp;<ul><li>Proactively and consistently demonstrates the value of partnering with American Express  &nbsp;</li></ul>Results focus  &nbsp;<ul><li>Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks  &nbsp;</li></ul>Market, industry, &amp; product knowledge  <ul><li>Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation  &nbsp;</li></ul>Attributes  <ul><li>High learning agility  &nbsp;</li><li>Intellectually curious  &nbsp;</li><li>Collaborative and growth mindset  &nbsp;</li><li>Personal accountability  &nbsp;</li><li>Compliance focused  &nbsp;</li></ul>Experience  <ul><li>High level of Financial Fluency required  &nbsp;</li><li>Bachelor's degree or equivalent experience  &nbsp;</li><li>Excellent sales experience, 2 – 3 years preferred &nbsp;</li><li>Knowledge of underwriting and risk process    &nbsp;</li><li>Experience partnering with clients across various markets / industries  &nbsp;</li><li>Experience in a highly-regulated industry&nbsp;</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Client Engagement - Phoenix

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role?The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the USCS Control Management Risk ID &amp; Assessment team is to identify risks throughout business processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag high risk themes for intervention and control enhancement.USCS is looking for a Sr. Analyst of Risk ID &amp; Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units and functional areas. The Sr. Analyst, US Consumer Services Risk ID &amp; Assessment: <ul><li>Partner across US Consumer Services and other core teams including Enterprise Digital &amp; Data Solutions and American Express Technology to enhance the control environment</li><li>Monitor, track and document daily metrics/issues in accordance with established SLAs</li><li>Accountable for completion of tasks and deliverables with a focus on detail, quality and efficiency</li><li>Integrate with and work closely with Team Members in US and India hours to manage Team workloads</li><li>Support and partner with cross functional teams to assess issues and work closely on technical issues</li><li>Assist in additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate Business Units in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events</li><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Support thematic risk reporting (levels, trends, causes)</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Support risk management practices within the business</li><li>Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Maintain risk profiles and an updated risk register(s)</li><li>Support sharing insights, better practices, themes, etc. across the enterprise </li></ul>Minimum Qualifications<ul><li>2+ years of experience managing and executing across various operational risk management lifecycle activities and frameworks</li><li>Knowledge of process excellence, risk/control assessment data analysis, compliance control frameworks</li><li>Strong problem solver with the ability to use analytical methods to affect change</li><li>Strong project management skills to drive high quality, timely deliverables across a matrixed environment and ability to influence</li><li>Ability to conceptualize complex control relationships and develop rigor in control development, design and testing practices</li><li>Excellent written and verbal communication skills to deliver quality, actionable feedback on potential control issues</li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively </li></ul>Preferred Qualifications<ul><li>Bachelor’s degree in Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or and other certifications that align with digital product/technology experience</li><li>Experience in at least one of the following:</li><li>Supporting identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Supporting independent control monitoring, including identification of control improvements</li><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Control Management, Risk ID & Assessment

<h3>Job Description:</h3>The RoleAre you passionate about using your analytical skills to derive insights and drive business strategy and success? Are you intrigued by being able to formulate the full picture by tying together seemingly disparate data points from multiple sources (e.g., customer attributes and behaviors, transactional history, digital activity, business financials) in to one cohesive story? Are you ready to drive experimentation &amp; strategic insights to optimize every aspect of the customer’s experience? If yes, we want you to join our forward-thinking team and make a real-world difference for Fidelity’s 40 million individual investors.The Expertise and Skills You Bring <ul><li>Bachelor’s degree in a quantitative / technical field such as Data or Business Analytics, Economics, Statistics, or Finance. MBA or MS degree a plus</li><li>5+ years of experience generating analytical insights to drive strategic business initiatives related to customer service, distribution analytics and opportunity activation leveraging analytical tools and programming languages such as SQL, Python, R, etc.</li><li>A cross-functional collaborator who can work across a team with diverse skills and abilities and find success for Fidelity and our customers, delivering insights from data to a broad audience in a simple, clear, and actionable way.</li><li>Bringing a data-driven approach to decision making through experimental design and practical application</li><li>Natural intellectual curiosity, initiative, and love for learning new skills and capabilities.</li><li>Experience in designing and developing dashboards &amp; reports of customer-level data using Tableau, Power BI, Qlik etc.</li><li>Experience with digital analytics, Natural Language Processing (NLP) or behavioral data a plus.</li></ul>The TeamWe are looking for analytics professional to be a creative and collaborative team member, helping develop and lead data and hypothesis driven initiatives. As an indispensable member of Advanced Analytics &amp; Customer Insights, you'll be embedded in Fidelity’s Brokerage business unit and will work with an agile inter-disciplinary team with a diverse set of skills across analytics, engineering, data science, marketing, product development etc., to optimize and personalize the Fidelity experience.The base salary range for this position is $107,000-216,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Data Analytics and Insights

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