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It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!The Hospice RN is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.Qualifications: • Current license as RN in the state where the employee will be working • Minimum one (1) year of nursing, preferable to have experience with home health, skilled nursing, and/or case management • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Ability to visit Participant in their homes to assessments • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross.Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Team (IDT).</li><li>Completes initial and semi-annual assessment for all Company services including, but not limited to:<ul><li>Explains services to patients/families and addresses questions regarding patient needs, fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Provides information to Physicians and other IDT members and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to enhance prevention, prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with other members of the IDT.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Team (IDT), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, prevention, palliative interventions, care giving, dying process and safety practices.- Participant visit frequency dependent on risk score/needs to be determined- Home visits to assess home safety, medication compliance, nutritional compliance, DME compliance- ability to live safely in the community. • Reports changes in the patient’s condition to appropriate members of the IDT or other health professionals. • Participates with the IDT to evaluate hospice referrals/admissions for level of care appropriateness.- Attends daily IDT collaboration meetings • Presents concise and pertinent oral and written reports to IDT; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care provided by Community Health Workers and Home Health Aides as requested. • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

RN, Care Coordinator

SUMMARYThe Administrator is responsible for the overall daily management and operation of the clinic. The Administrator reports directly to first line regional operational management which may be an Area Director, Regional Director, or Vice President of Operations, depending on the region/demographics.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be assigned.GROWTH · Develop and implement processes for program growth in accordance with Company goals. · Plan/coordinate patient scheduling to assure timely acceptance of patients and effective staffing levels. · Implement clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments. · Achieve financial targets to include budget, labor costs, supply costs and expenditures.OUTCOMES · Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting. · Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality. Leads QAPI meetings and quality improvement committees. · Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare. · Work with staff to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals. · Achieve program's target goals for patient outcomes in accordance with quality patient care and Company goals.OPERATIONAL&nbsp;READINESS· Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. · Assure that the clinic is in compliance with all applicable federal, state, and local laws and regulations and receives continuing certification from all statutory and regulatory agencies. · Develop, implement and follow up necessary Corrective Action Plans for internal and external surveys. · May assume Charge Nurse's responsibilities as needed. · Responsible for duties listed in Registered Supervising Nurse job description and nursing services policy # C-AD-0110 or must designate Registered Nurse meeting these qualifications. · May fulfill responsibility of facility CEO as delegated by Governing Body. · Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly. Assure that Quality Assessment &amp; Performance Improvement Program is current at all times. · Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center. · Plan, coordinate, and approve effective and efficient staffing to meet patient needs and regulations. · Oversee the maintenance of equipment and supplies to meet current laws and regulations.OPERATIONAL READINESS (cont.) · Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly. · Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center. · Know and understand the water treatment and mechanisms of the equipment of the facility. · Assist, when necessary, with disinfection of equipment and supplies including bicarbonate delivery systems and dialysis machines.PARTNERSHIPS · Monitor all contractual agreements; update as needed with corporate oversight. · Maintain collaborative working relationship with Medical Director and physicians. · Establish and maintain a positive relationship with area hospitals, agencies, vendors and the community. · Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. · Respond effectively to inquiries or complaints.STAFF&nbsp;DEVELOPMENT/&nbsp;RETENTION · Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations. · Recruit, train, develop, and supervise all personnel. · Maintain effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees. · Uphold management goals of corporation by leading staff in team concepts and promoting a team effort. · Effectively communicates expectations; accepts accountability and holds others accountable for performance.ADMINISTRATORState Specific RegulationsAlabamaIF DESIGNATED CEO FOR THE CLINIC, MUST: <ul><li> Hold at least a baccalaureate degree and has at least one (1) year of experience in a dialysis unit OR</li><li> Meets the qualifications for a qualified physician director or qualified registered supervising nurse.</li></ul>Georgia <ul><li> Hold at least a baccalaureate degree and has at least one (1) year experience in an end stage renal disease facility OR</li><li> Meets the qualifications for a physician director or a nurse responsible for nursing services for an end stage renal disease facility OR</li><li> Has been acting for at least two (2) years as a facility administrator for an end stage renal disease facility which has been certified for the federal Medicare program.</li></ul>Maryland IF NOT THE DESIGNATED CEO FOR THE CLINIC, MUST: <ul><li> Be 21 years old or older.</li><li> Possess a high school diploma or a high school equivalency diploma.</li><li> Have at least one (1) year of dialysis experience.</li><li> Have no criminal conviction or other criminal history that indicates behavior that is potentially harmful to patients, documented through either a criminal history records check or criminal background check completed within one (1) month before employment.</li></ul>New Jersey <ul><li> A baccalaureate degree from an accredited college or university and the equivalent of at least one (1) year experience in supervising renal dialysis services OR</li><li> Five (5) years full-time experience in the provision of renal dialysis services and documentation of supervisory experience for at least one (1) year.</li></ul>South Carolina <ul><li> Hold at least a baccalaureate degree or have a minimum of an associate degree in a health-related field with at least two (2) years experience in ESRD within the past five (5) years.</li></ul>Wyoming PERSON IN CHARGE OF THE OPERATION OF THE FACILITY TWENTY-FOUR (24) HOURS PER DAY AND IS:<ul><li> A physician OR</li><li> A Registered Nurse who has at least six (6) months of experience working in a renal dialysis center OR</li><li> An individual with a bachelors degree and one (1) year experience in health service administration, preferably in a renal dialysis center.</li></ul>REGISTERED SUPERVISING NURSEState Specific RegulationsGeorgia <ul><li> RN with twelve (12) months of experience in clinical nursing, and an additional six (6) months of experience in nursing care of the patient with permanent kidney failure or undergoing kidney transplantation, including training in and experience with the dialysis process OR</li><li> RN with eighteen (18) months of experience in nursing care of the patient with on maintenance dialysis, or the nursing care of the patient with a kidney transplant, including training in and experience with the dialysis process.</li><li> Where the RN responsible for nursing services is also in charge of self-care dialysis training, at least three (3) months of the total required dialysis experience is in training patients in self-care.</li></ul>New Jersey THIS POSITION IS CONSIDERED DIRECTOR OF NURSING SERVICES IN THE STATE OF NJ AND MUST:<ul><li> Have twelve (12) months full time experience in nursing supervision and/or nursing administration obtained in a hemodialysis setting within the last twenty-four (24) months.</li></ul>South Carolina THIS POSITION IS CONSIDERED DIRECTOR OF NURSING SERVICES IN THE STATE OF SC AND MUST: <ul><li> Be a registered nurse with at least eighteen (18) months of experience in clinical nursing, with at least six (6) months experience in care of patients with ESRD.</li></ul>Texas THIS POSITION ALSO MAY BE KNOWN AS THE DIRECTOR OF NURSING IN THE STATE OF TX AND MUST:<ul><li> Have at least eighteen (18) months experience as an RN, which includes at least twelve (12) months experience in dialysis within the last twenty-four (24) months; OR </li><li> Have at least eighteen (18) months experience as an RN, and holds a current certification from a nationally recognized board in nephrology nursing or hemodialysis.</li></ul>

U.S. Renal Care

Dialysis Facility Administrator

<h4>Service (Maintenance) Supervisor - $2500 Sign-On Bonus</h4>Woodhaven - Minneapolis, MN Work Schedule: Monday - Friday 8:00AM - 5:00PMWhat's in it for you?The base hourly rate for this position is expected to start at $30.00 - $35.00/hour, with the actual base amount dependent on a number of factors, including but not limited to a candidate's credentials, relevant experience, and primary job location, with consideration given to internal equity. This position is also eligible for a $1,500 sign-on bonus.This position is eligible for:<ul><li>On call pay and Quarterly Renewal Bonuses - Double commissions for the season</li><li>Competitive PTO</li><li>Generous time off - 10 paid holidays, plus diversity day and your birthday</li><li>Paid Caregiver and Paid Parental Leave</li><li>20% Rent, Parking, and Storage Discount for Centerspace rents</li><li>32 Paid Hours of Volunteer Time Off</li><li>Medical/Dental/Vision Benefits – 1st of Month Following Start Date</li><li>Centerspace Stock Purchase Plan</li><li>401(k) match up to 5% per paycheck</li><li>Tuition Reimbursement &amp; Scholarship Program</li></ul>About Centerspace:&nbsp;Centerspace&nbsp;was founded in Minot, North Dakota, in 1970. You can find our corporate support offices located in Minneapolis, Minnesota and in Minot, North Dakota, along with onsite operations in six states. From Denver, CO to Minneapolis, MN, our company continues to grow throughout the Midwest, proudly providing apartment homes to thousands of residents, extending our vision to be the premier provider of apartment homes in vibrant communities by focusing on integrity and serving others.&nbsp; Centerspace&nbsp;is built around our employees.&nbsp; Our Mission and Vision unites our employees as one team.SummaryResponsible for the efficient administration of maintenance services and positive customer services for the Centerspace portfolio within the assigned region by performing the following duties personally or through maintenance staff&nbsp;&nbsp;Expectations Requires no supervision, able to self-direct and self-motivate completely.&nbsp; Prioritizes and sets deadlines.&nbsp; Assists others in prioritizing, setting deadlines, etc.&nbsp; Requires a high level of initiative, innovation and understanding of the big picture.&nbsp; Directs the work of others.&nbsp;&nbsp; Expected to be a mentor and resource to other maintenance staff.Essential Duties &amp; Responsibilities&nbsp;include the following. &nbsp;Other duties may be assigned. To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.&nbsp; The requirements listed below are representative of the knowledge, skill, and/or ability required.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Maintenance:<ul><li>Conducts property inspections and determines preventative maintenance requirements based on equipment and structural needs.</li><li>Complete minor and major repairs of mechanical or aesthetic issues to ensure the property is optimally functional, presentable, and safe.</li><li>Perform minor and major HVAC maintenance, such as replacing motors and bearings.</li><li>Change light bulbs, service flush valves, clean mechanical rooms, and plunge toilets.</li><li>Paint assigned areas and perform minor repairs to applicable areas.</li><li>Perform carpet repairs.</li><li>Demonstrate proficiency and respond appropriately to the building automation and security (including card access if applicable), fire, life, and safety systems.</li><li>Perform general building preventative maintenance to ensure equipment is safe and effective for use, and down time with equipment meets or exceeds established specifications.</li><li>Service and monitor the HVAC equipment.</li><li>Maintain the environmental conditions of spaces to ensure the tenant and common space environments are acceptable for optimum use.</li><li>Perform preventative maintenance on:<ul><li>HVAC</li><li>Electrical</li><li>Plumbing</li><li>Lighting</li><li>Doors, locks, and hardware</li><li>Wall treatments</li></ul></li><li>Provide assistance to the Community Manager and/or Regional Manager to ensure that tenant improvements are accurate and address concerns with appropriate contact, such as construction or tenant.</li><li>Monitor and maintain tools.</li><li>Perform assigned duties as prescribed in safety manuals.</li><li>Respond to test situations accurately.</li><li>Maintain sufficient technical and industry contacts and knowledge.</li><li>Participate in after hours on-call programs.</li><li>Assist outside contractors with major inspections.</li><li>Serve as a key contact between the Regional Manager, Community Managers, and tenants.</li><li>Apply current knowledge or devise creative solutions to proactively resolve issues.</li><li>Utilize any tools and/or processes implemented by the organization to assure adherence to quality standards.</li><li>Participate in capital improvements.</li><li>Completes pre-moveout and moveout inspections.</li><li>Responsible for scheduling apartment turnovers in advance to achieve completion within five days of moveout (average).</li></ul>Administrative:<ul><li>Maintain operating logs and record temperatures, pressures, and chemical level of heavy equipment such as chillers and boilers.</li><li>Complete reports and perform various administrative duties to positively support completion of activities and projects.</li><li>Maintain accurate levels of inventory related to the building’s mechanical systems to ensure optimum levels of inventory are on hand and readily accessible when needed.</li><li>Purchase parts and supplies from vendors; review pricing for competitive rates for parts, services, and supplies.</li><li>Stock items when received.</li></ul>Cleaning:<ul><li>Clean up vacant areas.</li><li>Remove debris from the building and grounds.</li><li>Provide backup for Community Porter.</li></ul>Emergency Situations:<ul><li>Know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual and the safety manual to ensure that actions promote the safety and security of the employees, occupants, and structures, and correct actions are demonstrated in test situations and actual emergencies.</li><li>Promptly respond to all emergency situations, fire alarms, and natural catastrophes.</li><li>Study and know the site-specific emergency manual(s).</li><li>Assist tenant and emergency personnel in swift and careful evacuations when appropriate.</li></ul>Other:<ul><li>Communicate and interact with property management and engineering staff for day-to-day operational issues.</li><li>Communicates regularly with vendors, equipment repair, maintenance, and tenants for day-to-day operational issues.</li><li>Analyze strengths and weaknesses of current products and services.</li><li>Brainstorm and research improvements and/or new products and services.</li><li>Participate in continuous improvement/quality initiatives and identify improvements to, and/or develop new, products, services, or processes to result in the discovery of more efficient and effective methods and/or new offerings.</li><li>Participate in cross-functional and interdepartmental meetings/teams.</li><li>Serve as a resource and collaborate with both internal and external customers by obtaining and sharing knowledge and information and coordinating actions and decisions with other departments in order to enhance individual and customer abilities to achieve quality results.</li><li>May be responsible for snow removal such as driving the plow or bobcat or shoveling snow and de-icing walkways, etc, depending on the property and need.</li><li>Assist and/or back up coworkers.</li></ul>Administrative: <ul><li>Complete reports and perform various administrative duties to positively support completion of activities and projects.</li><li>Maintain accurate levels of inventory related to the building’s mechanical systems to ensure optimum levels of inventory are on hand and readily accessible when needed.</li><li>Purchase parts and supplies from vendors; review pricing for competitive rates for parts, services, and supplies.</li><li>Stock items when received.</li><li>May participate in the budgetary process as requested by the Regional Manager.</li><li>May participate in employee discipline as requested by the Regional Manager.</li></ul>Leadership: This job has no direct supervisory responsibilities.&nbsp; Employee may delegate duties, train new employees, and serve as a mentor and resource for other maintenance staff, but will work in conjunction with the Community Manager or Regional Property Manager when appraising performance, disciplining employees, making hiring or firing decisions, or approving time worked.<ul><li>Oversees and directs the daily activities of maintenance staff, supportive services and vendors.&nbsp;</li><li>Together with Community Manager and/or Regional Manager,&nbsp;provides input regarding hiring, terminating, and supervising&nbsp;maintenance and custodial personnel.</li><li>Coordinates with Training Manager&nbsp;to formulate training policies, programs, and schedules, based on knowledge of identified training needs, company production processes, business systems, or changes in products, procedures, or services.</li><li>Recommends&nbsp;employees for participation in internal or external education and training programs.</li><li>Maintains records&nbsp;and prepares statistical reports to evaluate performance of maintenance personnel’s time and spending. Assist Training Manager in maintaining mandatory training records and licensing for maintenance and custodial staff.</li><li>Trains&nbsp;new maintenance and custodial staff of quality requirements and company policies and procedures.</li></ul>Equipment Issued If expected to carry a mobile phone, eligible for a monthly reimbursement or Centerspace issued phone, according to company policy.&nbsp; May have access to a shared company vehicle.&nbsp; Eligible for mileage reimbursement, according to company policy, when no Centerspace owned vehicle is available.Travel Required Some local travel may be required.Education &amp; ExperienceRequired:<ul><li>5+ years’ maintenance experience.</li><li>Demonstrated leadership capabilities.</li><li>Ability to prioritize tasks to ensure goals and time frames are met.</li><li>Exceptional customer-service skills; demonstrated ability to maintain strong working relations with both internal and external clients.</li><li>Demonstrated ability to manage multiple and complex operational matters on a daily basis.&nbsp;</li></ul>Preferred:<ul><li>Trade school education.</li><li>EPA, CPO and/or boilers operator’s license.</li><li>HVAC, electrical and plumbing certifications or licenses.</li></ul>Certifications and/or Licenses:&nbsp; Have or willing to attain EPA, CPO, and/or boiler operator’s license as required.Knowledge, Skills, &amp; Abilities<ul><li>Language Skills –&nbsp;Ability to read and interpret documents such as safety rules, operating and maintenance instructions, MSDS sheets, and procedural manuals. Ability to communicate effectively with supervisor, tenants and vendors.</li><li>Mathematical Skills –&nbsp;Ability to add, subtract, multiply and divide. Calculate figures and amounts such as proportions, percentages, area, ratios, circumference, and volume.</li><li>Reasoning Ability –&nbsp;Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.</li><li>Computer Skills –&nbsp;To perform this job successfully, an individual must be able to efficiently use and navigate on the internet and use web based timekeeping software. Experience with work order systems beneficial.</li></ul>Physical RequirementsWhile performing the duties of this job, the employee is required:<ul><li>Constantly (66-100% of the time)&nbsp;- to be on feet, stand, walk; bend, stoop, squat, kneel; use hands and fingers to grasp, grip, turn and feel; reach above shoulders, push, pull, lift and carry; operate equipment and tools; climb stairs and ladders; balance; and talk and hear or effectively and safely communicate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Lift or move up to 25 pounds.</li><li>Frequently (33-66% of the time) -&nbsp;lift and/or move up to 75 pounds, write reports and drive vehicles.</li><li>Occasionally (1-33% of the time) -&nbsp;sit; lift and/or move more than 75 pounds, although usually with the assistance of another employee and/or equipment.</li></ul>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.&nbsp; Additional details regarding competencies and other duties are available upon request.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position.“Centerspace is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind:&nbsp;Centerspace is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.&nbsp;All employment decisions at Centerspace are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.&nbsp;Centerspace will not tolerate discrimination or harassment based on any of these characteristics.&nbsp;Centerspace encourages applicants of all ages.”

Centerspace

Service (Maintenance) Supervisor

Proliance Orthopaedics &amp; Sports Medicine is a premier group of orthopaedic surgeons with locations in Bellevue, Issaquah, and Redmond that specialize in the diagnosis, treatment, and rehabilitation of general orthopaedic conditions and sports injuries, in addition to conditions requiring more specialty-focused care.&nbsp;Position SummaryThe Patient Services Representative (PSR) represent the face of Proliance Surgeons and the first impression for our patients and their loved ones.&nbsp; The PSR acts as a liaison associate for patient appointments, accommodation, and access to the physician.&nbsp; This includes booking appointments including follow-ups, greeting patients, using appropriate medical terminology while verifying eligibility, processing necessary information to support that activity, and triaging with physicians and medical assistants on acute scheduling problems. Schedule: Friday - Monday 7:00am-5:30pm but can be flexible on start/end time for 10 hours shift. Clinic hours 7am - 7pm.&nbsp;Location:&nbsp;Advanced Imaging Center&nbsp;&nbsp;Key Duties and ResponsibilitiesThe key duties and responsibilities of the Patient Services Representative include, but are not limited to:<ul><li>Scheduling MRI and CT appointments </li><li>Check in/register patients, verify and update patient information </li><li>Facilitate flow of patients by coordinating with the MRI technologist </li><li>Other tasks such as filing records, faxing, taking phone calls, etc.&nbsp;</li><li>Provide exemplary customer service, both in person and on the phone.</li><li>Greet and direct patients, vendors, and visitors. </li><li>Follows established protocols to schedule patient appointments, check in/verify information for established and new patients, confirm insurance/referral, ensures consent forms and all patient information are up to date in practice management software and electronic medical record systems</li><li>Answers multiline phone system and screens calls as necessary. Answers phones in a pleasant, timely manner, takes messages, schedules patient appointments in accordance with office scheduling policies, and directs calls/messages to appropriate staff or physicians. Identify payor source, verify insurance eligibility and financial status</li><li>Enter personal health information and financial information into practice management system with a high rate of accuracy; complies with federal and local laws to ensure patient privacy</li><li>Assist patients with check-in process, completion of paperwork or forms, when necessary </li><li>Proactively communicates status of appointments, wait times, or cancelled or rescheduled appointments</li><li>Review records for completeness, print necessary updates and put records in order</li><li>Review physician clinic schedule for accuracy</li><li>Collects and posts co-pays, coinsurances, pre-payments and balances due on patient accounts</li><li>Facilitate flow of patients by coordinating with medical assistants and clinical team</li><li>Schedule appointments, conferences and meetings in person, as requested</li><li>Schedule interpreters for patient appointments as needed</li><li>Complete duties and assist others as directed</li><li>Must follow all policies as introduced during new associate On-Boarding, updated real time and outlined in Associate Handbook</li></ul>Education/Experience<ul><li>High School Diploma or the Equivalent</li><li>1-2 years relevant experience in public contact, preferably in medical office environment</li><li>Minimum 1-year front office or reception experience, medical preferred </li></ul>Knowledge, Skills and Abilities<ul><li>Superior customer service</li><li>Great interpersonal skills; demonstrating patience, composure, and cooperation; working well with all patients, physicians and staff.</li><li>Adherence to all safety, risk management and precautionary procedures (OSHA/WISHA), including the consistent respect for confidentiality (HIPAA)</li><li>Use time efficiently, with attention to quality, detail, accuracy and completion</li><li>Willing and able to be flexible with working varied hours and dependable with attendance</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Able to adapt to change, delays or unexpected events while maintaining a positive mindset</li><li>Clear oral and written communication</li><li>Ability to provide feedback to improve performance</li><li>Self-motivated; able to work independently, measure self against standard of excellence, overcome obstacles and challenges with little supervision</li><li>Ability to prepare records in accordance with detailed instructions</li><li>Must be able to type with speed and accuracy</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Proliance Surgeons

Patient Services Rep. (Front Desk) 

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The RN, Care Coordinator is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.Qualifications: • Current license as RN in the state where the employee will be working • Minimum one (1) year of nursing, preferable to have experience with home health, skilled nursing, and/or case management • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Ability to visit Participant in their homes to assessments • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross.Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Team (IDT).</li><li>Completes initial and semi-annual assessment for all Company services including, but not limited to:<ul><li>Explains services to patients/families and addresses questions regarding patient needs, fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Provides information to Physicians and other IDT members and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to enhance prevention, prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with other members of the IDT.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Team (IDT), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, prevention, palliative interventions, care giving, dying process and safety practices.- Participant visit frequency dependent on risk score/needs to be determined- Home visits to assess home safety, medication compliance, nutritional compliance, DME compliance- ability to live safely in the community. • Reports changes in the patient’s condition to appropriate members of the IDT or other health professionals. • Participates with the IDT to evaluate hospice referrals/admissions for level of care appropriateness.- Attends daily IDT collaboration meetings • Presents concise and pertinent oral and written reports to IDT; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care provided by Community Health Workers and Home Health Aides as requested. • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

RN Care Coordinator Sun- Wed

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The RN, Care Coordinator is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Team (IDT), and providing clinical, palliative and supportive care to the patient/family unit in order to keep the participant in their home environment as long as possible.Qualifications: • Current license as RN in the state where the employee will be working • Minimum one (1) year of nursing, preferable to have experience with home health, skilled nursing, and/or case management • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Ability to visit Participant in their homes to assessments • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross.Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Team (IDT).</li><li>Completes initial and semi-annual assessment for all Company services including, but not limited to:<ul><li>Explains services to patients/families and addresses questions regarding patient needs, fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Provides information to Physicians and other IDT members and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to enhance prevention, prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with other members of the IDT.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Team (IDT), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, prevention, palliative interventions, care giving, dying process and safety practices.- Participant visit frequency dependent on risk score/needs to be determined- Home visits to assess home safety, medication compliance, nutritional compliance, DME compliance- ability to live safely in the community. • Reports changes in the patient’s condition to appropriate members of the IDT or other health professionals. • Participates with the IDT to evaluate hospice referrals/admissions for level of care appropriateness.- Attends daily IDT collaboration meetings • Presents concise and pertinent oral and written reports to IDT; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care provided by Community Health Workers and Home Health Aides as requested. • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!SIGN ON BONUS AVAILABLE! Role: The RN, Care Coordinator is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.Qualifications: • Current license as RN in the state where the employee will be working • Minimum one (1) year of nursing, preferable to have experience with home health, skilled nursing, and/or case management • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Ability to visit Participant in their homes to assessments • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross.Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Team (IDT).</li><li>Completes initial and semi-annual assessment for all Company services including, but not limited to:<ul><li>Explains services to patients/families and addresses questions regarding patient needs, fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Provides information to Physicians and other IDT members and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to enhance prevention, prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with other members of the IDT.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Team (IDT), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, prevention, palliative interventions, care giving, dying process and safety practices.- Participant visit frequency dependent on risk score/needs to be determined- Home visits to assess home safety, medication compliance, nutritional compliance, DME compliance- ability to live safely in the community. • Reports changes in the patient’s condition to appropriate members of the IDT or other health professionals. • Participates with the IDT to evaluate hospice referrals/admissions for level of care appropriateness.- Attends daily IDT collaboration meetings • Presents concise and pertinent oral and written reports to IDT; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care provided by Community Health Workers and Home Health Aides as requested. • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

RN, Care Coordinator LifePath Hospice

29-May-2025<h4>General Service Employee (term)</h4>Campus Services 68252BRPosition Description<ul><li>Sets-up&nbsp;and&nbsp;maintains&nbsp;assigned&nbsp;station&nbsp;before,&nbsp;during&nbsp;and after meal&nbsp;periods.</li><li>Keeps serving areas supplied with clean dishware, glasses, silverware, trays and other supplies&nbsp;needed&nbsp;during&nbsp;meals.</li><li>Monitors serving lines during meals to ensure quality and quantity is suitable to provide for customer&nbsp;demand.</li><li>Communicates in a timely manner to Supervising Manager or Person-in-Charge concerning food&nbsp;quality&nbsp;and&nbsp;issues&nbsp;of&nbsp;keeping&nbsp;food on&nbsp;the hot and&nbsp;cold&nbsp;food stations&nbsp;abundant&nbsp;during&nbsp;meal&nbsp;periods.</li><li>Notifies&nbsp;staff responsible&nbsp;for&nbsp;preparing&nbsp;food&nbsp;of needs&nbsp;prior to&nbsp;running&nbsp;out.</li><li>Monitors serving lines during meals to ensure quality and quantity are suitable to provide for&nbsp;customer demand.</li><li>Utilizing knowledge of food allergies/intolerances, directs students/guests to safe menued items and&nbsp;food storage areas such as refrigeration, freezer, and dry storage.&nbsp;Informs students/guests on foods to&nbsp;avoid by knowing the menu items and the ingredient listings or by referring them to the person in&nbsp;charge.</li><li>Maintains&nbsp;safe area&nbsp;by&nbsp;displaying&nbsp;wet&nbsp;floor&nbsp;signs&nbsp;and promptly&nbsp;responding&nbsp;to&nbsp;spills and&nbsp;breakages.</li><li>Cleans and sanitizes surface areas including but not limited to walls, cabinets, countertops, shelving,&nbsp;refrigeration&nbsp;and freezer&nbsp;units.</li><li>Keeps&nbsp;all&nbsp;storage&nbsp;areas&nbsp;organized&nbsp;and&nbsp;clean.</li><li>Leaves&nbsp;work&nbsp;stations&nbsp;clean&nbsp;and&nbsp;re-stocked.</li><li>Accurately fills out sanitation and temperature logs and food service records as required.&nbsp;Informs&nbsp;person&nbsp;in&nbsp;charge when corrective action&nbsp;is needed.</li><li>Follows sanitation standards in compliance with all regulatory agencies including Harvard&nbsp;Environmental Health and&nbsp;Safety&nbsp;regulations.</li><li>Recycles&nbsp;per policy&nbsp;and&nbsp;procedure,&nbsp;empties&nbsp;trash&nbsp;and&nbsp;cleans&nbsp;receptacles.</li><li>Reports&nbsp;malfunctioning&nbsp;equipment to&nbsp;management&nbsp;or person&nbsp;in&nbsp;charge.</li><li>Complies&nbsp;with&nbsp;State&nbsp;of&nbsp;Massachusetts&nbsp;and&nbsp;Dining&nbsp;Services’&nbsp;“Food&nbsp;Employee&nbsp;Illness&nbsp;Policy”.</li><li>Supports&nbsp;all&nbsp;events&nbsp;as assigned&nbsp;to&nbsp;include,&nbsp;but&nbsp;not limited&nbsp;to&nbsp;setup,&nbsp;execution and&nbsp;clean&nbsp;up.</li><li>Represents&nbsp;HUDS&nbsp;to&nbsp;students,&nbsp;faculty,&nbsp;staff&nbsp;and&nbsp;guests&nbsp;in&nbsp;a&nbsp;positive&nbsp;and&nbsp;professional&nbsp;manner.</li><li>Works&nbsp;to&nbsp;meet&nbsp;the&nbsp;mission&nbsp;and&nbsp;core&nbsp;values&nbsp;of Harvard&nbsp;University&nbsp;Dining&nbsp;Services&nbsp;with&nbsp;enthusiasm&nbsp;and a&nbsp;spirit of&nbsp;cooperation.</li><li>Attends&nbsp;trainings&nbsp;as&nbsp;assigned.</li><li>Maintains&nbsp;current&nbsp;certifications&nbsp;as&nbsp;required.</li><li>Performs&nbsp;other&nbsp;duties&nbsp;as&nbsp;assigned.</li></ul>NOTE:The General Service position is comprised of three main functions:Front-of-House, BusPerson, Dishroom.In addition to the responsibilities above, employees will be required to perform inanyofthefollowingareas:&nbsp;Bus&nbsp;Person<ul><li>Maintains,&nbsp;fills&nbsp;and&nbsp;restocks&nbsp;all stations&nbsp;as&nbsp;needed.</li><li>Cleans, sanitizes and maintains soft-serve machine ensuring all local regulations are adhered to.&nbsp;Records&nbsp;temperature of&nbsp;soft-serve&nbsp;machine.</li><li>Sweeps,&nbsp;mops&nbsp;or&nbsp;vacuums&nbsp;floors&nbsp;in&nbsp;serving&nbsp;and&nbsp;dining&nbsp;area.</li><li>Keeps&nbsp;all&nbsp;beverage&nbsp;machines&nbsp;and&nbsp;equipment in&nbsp;serving&nbsp;area&nbsp;clean&nbsp;and&nbsp;sanitized.</li></ul>Basic Qualifications<ul><li>High&nbsp;School&nbsp;Diploma&nbsp;or equivalent.</li><li>Must&nbsp;have&nbsp;proficiency&nbsp;with&nbsp;the&nbsp;English&nbsp;language (speaking,&nbsp;reading&nbsp;and&nbsp;writing).</li><li>Must have basic math skills and ability to analyze digital and analog thermometers and other&nbsp;measuring&nbsp;devices.</li><li>Must&nbsp;be&nbsp;able&nbsp;to&nbsp;follow&nbsp;directions.</li><li>Must&nbsp;be&nbsp;neat in&nbsp;appearance&nbsp;and&nbsp;comply&nbsp;with proper&nbsp;dress&nbsp;code&nbsp;as&nbsp;designated by&nbsp;HUDS.</li><li>Must&nbsp;be&nbsp;able&nbsp;to work independently&nbsp;and&nbsp;as part&nbsp;of&nbsp;a&nbsp;team.</li><li>Must&nbsp;have&nbsp;strong&nbsp;multi-tasking&nbsp;skills.</li><li>Communicates&nbsp;effectively&nbsp;and works&nbsp;cooperatively&nbsp;and respectfully&nbsp;with&nbsp;a diverse&nbsp;set&nbsp;of&nbsp;staff,&nbsp;management team&nbsp;and guests.</li><li>Must&nbsp;be&nbsp;able&nbsp;to&nbsp;work in&nbsp;a fast-paced&nbsp;diverse&nbsp;environment.</li><li>Must&nbsp;be&nbsp;customer&nbsp;service&nbsp;oriented,&nbsp;able&nbsp;and&nbsp;willing&nbsp;to&nbsp;provide customers with&nbsp;the&nbsp;best&nbsp;possible&nbsp;dining&nbsp;experience.</li><li>Must&nbsp;have&nbsp;excellent&nbsp;communication&nbsp;skills.</li><li>Must&nbsp;be&nbsp;able&nbsp;to work&nbsp;cooperatively&nbsp;and&nbsp;respectfully&nbsp;with&nbsp;a&nbsp;diverse&nbsp;set&nbsp;of&nbsp;staff,&nbsp;management&nbsp;and&nbsp;guests.</li><li>Must&nbsp;be&nbsp;customer&nbsp;service&nbsp;oriented.</li></ul>Additional Qualifications and Skills<ul><li>ServSafe&nbsp;certification&nbsp;within&nbsp;one&nbsp;year&nbsp;of&nbsp;employment.</li><li>At&nbsp;least&nbsp;one&nbsp;year&nbsp;of&nbsp;related&nbsp;food&nbsp;industry&nbsp;experience.</li><li>Previous&nbsp;experience&nbsp;working&nbsp;in&nbsp;a&nbsp;University&nbsp;preferred.</li></ul>Physical Requirements<ul><li>Routine: must be able to lift 50 lbs. without restrictions.&nbsp;Continuous: standing, walking,&nbsp;lifting,&nbsp;manual dexterity, reaching, handling, bending</li><li>Frequent: push/pull,&nbsp;bending,&nbsp;ascending&nbsp;and&nbsp;descending&nbsp;stairs&nbsp;and&nbsp;ladders</li><li>Occasional:&nbsp;climbing,&nbsp;squatting,&nbsp;sitting,&nbsp;kneeling</li></ul>Additional InformationDishroom<ul><li>Maintains&nbsp;and&nbsp;fills all necessary&nbsp;chemicals&nbsp;and&nbsp;detergent.</li><li>Fills,&nbsp;empties,&nbsp;cleans&nbsp;and&nbsp;de-limes&nbsp;dish&nbsp;machine.</li><li>Responsible&nbsp;for all&nbsp;ware-washing&nbsp;and&nbsp;sanitation&nbsp;of all&nbsp;food&nbsp;and&nbsp;non-food&nbsp;contact&nbsp;surfaces.</li><li>During meal periods, checks temperature of dish machine tanks to ensure accuracy for wash and final&nbsp;rinse.&nbsp;Accurately record temperature in log book as required.&nbsp;Inform person in charge when&nbsp;corrective&nbsp;action is needed.</li><li>Sweeps,&nbsp;mops&nbsp;or vacuums&nbsp;floor in dishroom&nbsp;and&nbsp;tray&nbsp;drop&nbsp;off&nbsp;(conveyor belt) area</li><li>Keeps&nbsp;all&nbsp;equipment in dishroom&nbsp;clean&nbsp;and sanitized&nbsp;including&nbsp;dish&nbsp;racks,&nbsp;carts and caddies.</li><li>Cleans&nbsp;tables,&nbsp;conveyor belt&nbsp;and&nbsp;disposal units.</li></ul> Front-of-House<ul><li>Ensures&nbsp;food&nbsp;is&nbsp;properly&nbsp;labeled,&nbsp;garnished&nbsp;and&nbsp;utensils are&nbsp;in&nbsp;place.</li><li>Keeps&nbsp;serving&nbsp;and&nbsp;dining&nbsp;areas&nbsp;clean.&nbsp;Replenishes&nbsp;napkin&nbsp;holders&nbsp;and salt/pepper shakers</li></ul>EmergencyStatusDesignation:EssentialNote:&nbsp;This&nbsp;job&nbsp;description&nbsp;may vary&nbsp;or&nbsp;change based&nbsp;on the&nbsp;needs of&nbsp;the business.The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.Work Format DetailsThis position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">https://hr.harvard.edu/benefits-wellbeing</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionHospitality &amp; Dining Services Department Office LocationUSA - MA - Cambridge Job Code230001 General Service Employee Work FormatOn-Site Sub-UnitDining Services Salary Grade000DepartmentDining Services/ Eliot Swing SpaceUnion21 - Hotel, Rest Emp Int Loc 26 Hourly Rate and/or Rate Range25.92 - 27.42Time StatusPart-time Pre-Employment ScreeningCriminal, Drug Testing, Employment, IdentityScheduleWednesday - Saturday 5:45pm - 8:45pmCommitment to Equity, Inclusion, and BelongingHarvard University views equity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify this excellence while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-SP1

Harvard University FAS Human Resources

General Service Employee (term)

Opportunities in After Issue ServicesCompany SummaryCome join one of America’s fastest growing insurance companies with a stable history of 175 years.&nbsp; At National Life Group (“NLG”), we offer a flexible work environment with opportunity for growth.&nbsp; As a mission-driven business, our promises are as important as the products we sell.&nbsp; We encourage our associates to live our values:&nbsp;Do Good. Be Good. Make Good.Our mission extends beyond the insurance and annuities policies that we sell.&nbsp; Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer, environmentally sustainable and healthy work sites, and events that promote the work of nonprofits in our own backyard.We invite you to explore what we have to offer and to join our cause.Role SummaryThe After Issue Services team provides ongoing support to our life and annuity customers throughout the life of their policy.&nbsp; Our service goals are to ensure our customers and agents can see that we care in every interaction by providing the best service.After Issue Services is a division of eleven teams within the Customer Innovation Group. We work collaboratively to support our customers and agents and the other teams to deliver top-notch Service-as-a-Product.&nbsp; Roles are opening across our division including the following teams:<ul><li>Payments (Includes billing, disbursements, service center, and accounting. Some roles are customer-facing via phone, some are processing-oriented.)</li><li>Title</li><li>Contract Changes</li><li>Case Design and Inforce illustrations</li><li>Escalation and complex case review including research and response</li><li>Quality Assurance</li><li>Learning &amp; Development</li></ul>Essential Duties and ResponsibilitiesCandidates who have demonstrated these functional competencies will be good candidates for roles with After Issue Services:<ul><li>Customer focus</li><li>Critical thinking</li><li>Curiosity &amp; desire to learn</li><li>Flexibility and emotional awareness</li><li>Proficiency with numbers and comfort with contractual language found in our policies</li><li>Problem resolution</li><li>Detail-orientation</li><li>Research and data entry</li><li>Teamwork</li><li>Skilled communicator</li><li>Technical savvy</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree preferred</li><li>Roles in this division range from entry level with minimal experience to mid-career professionals</li><li>This position currently offers an onsite hybrid work schedule, with the expectation that you are in the office three days per week during onsite core days.&nbsp; Our current onsite core days are Tuesday, Wednesday, and Thursday.&nbsp; The work schedule type and core days are subject to change with advance notification and manager discretion.</li></ul>Benefits<ul><li>Your benefits start day one and are flexible and customizable to your and your family’s specific needs.&nbsp; Check out the&nbsp;BENEFITS of a Career at National Life!</li></ul> <h6>The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees.</h6><h6>Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment.</h6><h6>National Life is accepting applications for this role on an ongoing basis and the role remains open until filled. &nbsp;&nbsp;</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6>

National Life Group

Opportunities in After Issue Services

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Under RN supervision, the Per Diem - LPN is responsible for providing nursing interventions and teaching skills to maximize patient comfort and to enhance the quality of life to the patient/family unit.Qualifications:<ul><li>A high school diploma or G.E.D. or an equivalent combination of education and experience</li><li>Current LPN licensure in the state of employment</li><li>IV certification required at time of hire beginning November 10, 2024. Employees in this job prior to November 10, 2024 will be required to obtain certification by June 10, 2025.</li><li>Active BLS for healthcare professionals from the American Heart Association or Red Cross.</li><li>For current Hope Employees: BLS should be obtained by January 1, 2025</li><li>For current Capital Caring employees: BLS should be obtained by November 1, 2024</li><li>Mobile Driver - Valid driver’s license and automobile insurance per Company policy</li><li>Reliable transportation to meet visit schedule</li><li>If working in an inpatient unit certificate of completion of 30 hour Infusion Therapy Course and in-house 8-hour Infusion Class preferred</li><li>Ability to communicate (written and verbal) in English</li><li>Flexible schedule to meet the needs of patients</li><li>Ability to use equipment with visual and auditory mechanisms</li><li>Ability to manage the emotional stress of working with and caring for terminally ill patients and their families</li><li>Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation</li><li>Can work within their scope or practice per state regulations</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position.</li></ul>Responsibilities of all employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company’s health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Under the direction of an RN, provides nursing tasks to patients and families such as continuous care, dressing changes, catheter changes as identified in the plan of care developed by the Interdisciplinary Group (IDG).</li><li>Demonstrates clinical skills regarding application of Company policies and procedures such as:&nbsp; medication administration, symptom management, and patient/family relationships.</li><li>Observes/monitors patients for alterations in body systems, pain and symptoms and reports to RN.</li><li>Observes and reports signs of adverse reactions and responses to treatments and reports to RN.</li><li>Reports findings to physicians, APRNs and physician’s assistants following collaboration with RN.</li><li>Performs venipuncture for blood specimens.</li><li>Performs Central Venous Line (CVL) site observation/inspection;&nbsp; venous access device dressing, cap change and flushing venous access device; IV medication and fluid administration, IV pushes (per procedure) and venipuncture.&nbsp; May not make any changes to infusion pump including, but not limited to, rate changes and IV bag changes.</li><li>Documents per policy and procedure in medical record.</li><li>During times of emergencies (i.e. Hurricanes, etc.), the LPN may be required to report to work at a location designated by the company, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency</li><li>Performs other duties as assigned.</li></ul>Some locations may require:<ul><li>Cross training to Hospice House positions of equal licensure/certification and scope when census calls for flexible staffing.</li></ul>This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

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