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Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior UX Designer to work in Fidelity’s Charitable group in Westlake, TX! Fidelity Charitable is looking for a Senior User Experience Designer who is passionate about making charitable giving simple and effective. We are crafting digital experiences that inspire Fidelity Charitable donors to make more of a difference with their philanthropic dollars. It’s a fast-paced environment where decisions are customer-centric, data-focused, collaborative, and iterative. <h3>The Team</h3> This role is part of the UXD &amp; Digital Experience team creating experiences for donors, advisors, and internal associates. This role supports 2 agile teams and will work with their squads daily while reporting to the Director of Design. You’ll partner with analysts, business strategists, and developers to bring the work to life. <h3>The Expertise You Have</h3> <ul> <li>7-10+ years of UX experience preferred </li><li>5+ years on agile teams delivering value in digital products preferred </li><li>Experience organizing, conducting, and/or using research to support evidence-focused design decisions a must </li><li>A digital portfolio we can review online is required </li></ul> <h3>The Skills You Bring</h3> <ul> <li>Ability to understand and empathize with customer needs, motivations and behaviors, and translate them into compelling design </li><li>A drive to design the overall end-to-end user experience – from the big picture (the overall user experience and consistency across an entire product) down to specifics of UI layout for a feature or flow </li><li>Ability to create sketches, wireframes, user flows, mockups, prototypes, and other product artifacts to effectively communicate the why behind your designs while aligning with product requirements </li><li>An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing </li><li>Must have experience with and be comfortable working in a rapid, iterative software development process </li><li>Effective communication as a writer, presenter, and facilitator with the ability to give and receive feedback as a collaborator within various teams and design skill levels </li><li>Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better </li><li>Creativity, imagination, and curiosity </li><li>Meticulous and highly developed organizational skills including the ability to prioritize tasks and meet deadlines </li><li>Operational understanding of digital tools like Figma, Jira, and Confluence preferred </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Collaboration with other UX designers and stakeholders </li><li>Improving our digital experience to help deliver value to donors, advisors and, in turn reduce issues for our service delivery teams. </li><li>Connecting people across the organization to align on a common opportunity space and facilitate idea generation. </li><li>Identifying or conducting user research to understand the customer problems to address </li><li>Demonstrating to others ‘how’ and ‘why’ design decisions are made. </li></ul>

Fidelity TalentSource

Senior UX Designer

<h3>12 Month Contract Senior Investor Center Technology Enablement Analyst</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Technology Enablement Analyst to work in Westlake, TX! <h3>The Role</h3> We lead all aspects of technology operations in more than 200 local Investor Centers across the United States. We are pivotal partners, translating associate and business needs into actionable solutions that deliver tangible value across all technology capabilities and platforms. <h3>The Value you Deliver</h3> <ul> <li>Provide visibility of overall health of the Investor Center IT environment (infrastructure, end user compute, business applications) and visualize the impact to business services</li> <li>Predict issues, minimize user impact and speed remediation of IT break/fix</li> <li>Identify and guide continual IT service improvement needs. Analyze these needs to ensure they align with business objectives and are feasible within a given technology’s products scope</li> <li>Build detailed user stories that outline specific IT functionalities from the associate’s perspective</li> <li>Define acceptance criteria that determine when a user story is considered complete and ready for release</li> <li>Engage with IT Product Teams, Legal, Risk, and Compliance to ensure requirements and solutions meet operations standards, legal/regulatory requirements and minimize potential risks to the firm</li> <li>Participate in business acceptance testing to ensure that the IT solutions meet the defined requirements</li> <li>Develop and implement strategies for introducing new IT products or features to associates</li> <li>Analyze associate data and feedback to gauge the efficiency of solutions and identify areas for improvement</li> <li>Report findings to partners to advise future project decisions and strategies.</li> <li>Provide a deep understanding of how the IT products work</li> <li>Document and explain these IT concepts clearly, bridging the gap between associates and development teams</li> </ul> <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelor's degree required</li> <li>A passion for bringing together people, process, and technology needs to serve associates</li> <li>3+ years of IT support and system/business analysis experience</li> <li>Experience with successful development, delivery and production support of IT solutions</li> <li>Excel at forming relationships and networks; influencing others to achieving outcomes</li> <li>Ability to navigate within a highly complicated, matrixed environment</li> <li>Curiosity regarding digital user experience, associate technology and industry trends</li> <li>Ability to break down sophisticated problems into manageable components, synthesizing data-driven insights into clear takeaways to drive informed decision-making and solutions</li> <li>Excels in ambiguity and change, and able to quickly adapt and adjust approach to accommodate shifting priorities or new information</li> <li>IT experience in one of more of the following disciplines: IT Infrastructure; End User Computing; Software Development; IT Operations; Observability and Monitoring</li> </ul> <h3>The Team</h3> Our purpose is to improve the associates experience and boost efficiency, so they can help more people. We simplify the navigation of a sophisticated IT organization across Fidelity, increase transparency to business needs, improve operational efficiency and ensure a phenomenal IT experience. Team members share a set of core product management and analytical skills, along with differentiating skills that are suited to the squad to which they are aligned. <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

System Support Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience, new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.You will be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we will win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we will do it with the utmost integrity, and in an environment where everyone is seen, heard, and feels like they belong.How will you make an impact in this role?Enterprise Data Management &amp; Products (EDMP), a key part of our Enterprise Technology Services organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. The Enterprise Data Office (EDO) is part of Enterprise Data Management &amp; Products (EDMP). Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.American Express continues to invest in enterprise data management, and as part of the journey, the Enterprise Data Office is seeking a Senior Manager to drive training and program integration.Primary Responsibilities:<ul><li>Support build and management of the data training strategy and plan for the Enterprise Data Office, designing a scalable and cohesive learning and development function that addresses skills gaps across Enterprise business and technology teams.</li><li>Partner with business and technology leaders to ensure the right audiences are identified and enrolled in the data training program aligned to their roles and responsibilities and learning needs.</li><li>Establish and own key training metrics and evaluation processes to measure effectiveness, track adoption, and ensure learners meet enterprise data standards and proficiency goals per regulatory requirements.</li><li>Design and operationalize a long-term sustainment model for learning, enabling reinforcement, evolution, and preservation of foundational training while ensuring relevance for future audiences and enterprise priorities.</li><li>Collaborate across EDO teams, Enterprise teams, and senior leadership to generate buy-in, align with broader organizational change management efforts, and integrate training efforts with enterprise initiatives, including communications, policy, and governance.</li><li>Provide ongoing support to key data management forums (e.g., Enterprise Data Council), cascading key messages regarding the training program, ensuring accuracy of messages pertaining to training, and promoting the benefits of the EDO program and training as an enabler.</li></ul>Minimum Requirements:<ul><li>4+ years of experience focused on learning and development and / or training strategy and planning.</li><li>2+ years in program management for cross-functional initiatives .</li><li>Bachelor’s degree.</li></ul>Preferred Qualifications:<ul><li>Detail oriented with a high degree of personal accountability; strong self-starter with an ability to autonomously multi-task and meet competing deadlines.</li><li>Experience at large US and / or global financial institutions.</li><li>Experience managing critical and time-sensitive deliverables.</li><li>Proven ability to lead, influence and motivate stakeholders within and outside of your direct authority to achieve aggressive goals.</li><li>Excellent communication skills with a demonstrated ability to articulate complex concepts in a manner consumable by a broad stakeholder base, including a senior executive audience.</li><li>Experience in an environment with ambiguity, using structure, influence, and prioritization to keep the work and team on track.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Senior Manager – Training Design and Program Integration

Come care with us at West Coast University! As a Nursing Tutor (Academic Specialist) for a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their careers in healthcare. &nbsp;At West Coast University you will have the opportunity to share your success story with the next generation of nurses as a key member of our student-centered, innovative community!You will make an impact by: &nbsp;<ul><li>Supporting students learning through workshops, remediation sessions, group tutorials, and one-on-one meetings to improve course performance.</li><li>Ensuring full integration of ATI tools and resources in all student meetings to enhance remediation and concept understanding.</li><li>Creating methods of integrating strategies to increase test taking skills, study skills and note taking skills to increase course performance.</li><li>Collaborating with faculty to identify course weaknesses and develop innovative initiatives to address them.</li><li>Collaborating with faculty to identify Students at Risk for persistence issues and develops action plans to address their needs.</li><li>Identifying Students at Risk through data tracking platforms and develops interventions to address identified challenges to core course success and persistence.</li><li>Assessing the effectiveness of course specific persistence strategies and progress in meeting mutually established objectives with students.</li><li>Participating in professional development and organizations in order to maintain an understanding of current ideas, research and practices, attends meetings, workshops and seminars to enrich personal growth, knowledge and skill in student learning and persistence.</li><li>Evaluating data such as proctored assessments, time in tutorial sessions and pre/post tests on comprehensive predictors to appropriately advise the Manager of Persistence and Outcomes, Nursing.</li></ul>Your Experience Includes: &nbsp;<ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>Working with online learning management systems to further engage the student learning process.</li><li>Knowledge in technological support and delivery of program area and services.</li><li>Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as state Board of Healthcare.</li></ul>Education: Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.<ul><li>Master’s degree in nursing, education or administration required.</li><li>Professional nurse licensure required.</li><li>A minimum of two years as a Registered Nurse providing direct patient care or equivalent and/or education.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

West Coast University

Nurse Tutor - Full-time

02-May-2025<h4>Assistant Director of Communications</h4>Harvard Kennedy School 68136BRJob SummaryReporting to the Center’s Executive Director and drawing upon resources of the school’s Office of Communications and Public Affairs (OCPA), the Assistant Director of Communications will increase the visibility of the Carr-Ryan Center and maximize the impact of the Center’s research, initiatives, and convening activities among internal and external stakeholders, including donors, policy makers, policy-influencing constituencies, and the media. This role supervises one direct report and coordinates two external contractors. &nbsp;Position DescriptionSpecific responsibilities include (but are not limited to): Communications Strategy Develops and drives the communications priorities, strategies, and audiences for the Center in order to expand its impact, effectiveness, and reach, in consultation with Executive Director, Center Director, and relevant stakeholders. Curates and maintains database of faculty, fellow research, speaking engagements, etc. for written and digital marketing materials. Oversees Multimedia Communications Coordinator in maintenance of website and managing digital asset library. Works proactively with faculty, researchers, and students to identify engaging story ideas and crafts creative content for both internal and external audiences across all available media channels including the Center’s websites, newsletters, and social media accounts. Oversees the administration and ongoing maintenance of the Center’s website and manages and drives an editorial calendar in alignment with the Center’s strategic communications plan. In collaboration with the Director and Executive Director, the Assistant Director sets and drives content development. The Assistant Director is the project manager for large communications projects, including the annual report, which requires internal and external collaboration. Writing The Assistant Director of Communications produces extensive written material for the Center including event summaries, interviews, public announcements and letters, sections of the Annual Report, and more. Oversees and manages the production of Center publications, including working papers and discussion papers by faculty and fellows, blog pieces by our extended community, and more. Coordinates copy editing with an external editor and oversees publication design with the Multimedia Communications Coordinator. Digital Outreach/ Promotion Social Media: Develops the social media strategy and supervises its execution to expand reach to and connectivity with diverse audiences. Ensures effective online marketing of the digital content produced by the Center and optimizes engagement of the Center with online audiences. On a regular basis, maintains, monitors, and optimizes the Center’s social media channels including Instagram and LinkedIn. Develops social media messaging and campaigns that aligns with marketing initiatives to engage and increase followers. Digital Media: Supervises the Center’s Multimedia Communications Coordinator and assigns work such as specialized videos, the design of academic and research publications, and other digital products, in order to promote these assets. Podcast: Coordinates the production and promotion of the podcast and monitors metrics, in close consultation with podcast co-hosts and an external podcast editor. Advisory Board Stewardship Conducts research on advisory board prospects and vetting of prospects that occurs at the center-level. Plays a supporting role in preparing for advisory board meetings, including drafting and designing materials. Prepares stewardship materials for prospects and current donors, including stories, visual narratives, and short reports. Media Outreach/Tracking Manages the Center’s media presence, including media relations and strategies for leveraging social media. Liaises with the Harvard Kennedy School (HKS) Office of Communications and Public Affairs (OCPA) team to promote the Center and its people and refers media to the appropriate center affiliates. Serves as the Center point of contact in case of crisis communications or urgent communications, in consultation with the Executive Director and / or Center Director and OCPA. Reporting and Performance Measurement Monitors and tracks the performance of the Carr-Ryan Center’s website, emails, and social media channels. Creates and delivers performance reports and makes optimization recommendations. &nbsp;Basic QualificationsBachelor’s degree and a minimum of 5 years of professional communications experience. &nbsp;Additional Qualifications and Skills&nbsp;The following are preferred, but not required:<ul><li>Demonstrated interest in human rights strongly preferred.</li><li>Excellent written and verbal communication and presentation skills are essential, including strong editing and proofing skills, as well as the demonstrated ability to prepare and publish informational materials for diverse audiences. Interest in creative storytelling desired.</li><li>Prior experience writing promotional copy for publications, editing and proofreading, digital content development, social media experience, marketing and communications management required. </li><li>Knowledge of relevant computer, design, email marketing, and web programs essential, such as Microsoft365, Canva, InDesign, and Salesforce.</li></ul>Additional InformationThis position is a fully benefits-eligible term appointment ending June 30, 2026, with possibility of renewal. Learn more about our work culture and see yourself at Harvard Kennedy School. We regret that the Harvard Kennedy School does not provide visa sponsorship. Harvard University requires pre-employment reference and background checks. Harvard University is committed to supporting a healthy, sustainable learning and working environment. &nbsp; This is a hybrid position based on our campus in Cambridge, MA. As a campus-based institution, we place a high value on the in-person experience, cross-team collaboration, and strong community building in order to create a vibrant campus for our students, faculty, staff, and research fellows. The position is required to work in-person on campus a minimum of three days per week during the academic year. Specific days and schedule will be determined between you and your manager. The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. &nbsp; Salary Range: $76,400 - $130,000 Note: Starting salaries typically fall in the lower half of the salary range; however, they are ultimately determined by the scope of the position, the candidate's relevant experience, and internal equity. &nbsp;Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.About UsThe Carr-Ryan Center for Human Rights serves as the hub of Harvard Kennedy School's Research, teaching, and training in the human rights domain. The center embraces a dual mission: to educate students and the next generation of leaders from around the world in human rights policy and practice; and to convene and provide policy-relevant knowledge to international organizations, governments, policymakers, and businesses.&nbsp; More information on the Center’s mission, programs, and priorities can be found on its website at <a href="https://www.hks.harvard.edu/centers/carr-ryan" target="_blank">https://www.hks.harvard.edu/centers/carr-ryan</a>.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionCommunications Department Office LocationUSA - MA - Cambridge Job CodeCM1057 Communications Management II Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade057DepartmentCarr-Ryan Center for Human RightsAnnual Salary Range$76,400 - $130,000Union00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningEducation, IdentityCommitment to Equity, Inclusion, and BelongingHarvard Kennedy School’s Mission and Commitment to Diversity, Equity, and Anti-Racism &nbsp; At Harvard Kennedy School, fostering a diverse and inclusive community where everyone feels they belong is a matter of basic fairness consistent with our core values as an institution. It is also essential to our mission of improving public policy and leadership—because recruiting the best people and creating an environment where they can thrive make us better at what we do, because we learn more from people with different perspectives, and because we work in diverse groups and serve diverse societies. Learn more about Harvard Kennedy School’s commitment to Diversity Equity, and Anti-Racism.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-ES2

Harvard University FAS Human Resources

Assistant Director of Communications

<h3>Job Description:</h3>Principal Full Stack Engineer The Role Our teams build and contribute to Fidelity’s digital presence. As a Principal Fullstack engineer in the Branch Digital Experience team, you will be part of a diverse and collaborative team, laser-focused on delivering first-class solutions for our customers. You will work across a wide range of technologies, bringing deep technical experience across Angular, NodeJS, micro-services, and cloud. You will own entire features from concept to deployment working as part of our multi-functional teams. You'll have the opportunity to provide ideas to improve our products as well as develop your skills, learn new technologies and languages, and continue to learn. The Expertise We’re Looking For <ul><li>A passion for technology and can navigate your way across complex and rapidly changing landscapes by staying on top of the latest trends and thrive by sharing knowledge. </li></ul><ul><li>A creator, a doer, and a disruptor who will help us solve real-life problems and meet real customer needs. You’ll be helping us build things, taking an idea, and creating rapid prototypes that are shippable and learn from real-life feedback. </li></ul><ul><li>A self-starter, who actively challenges status-quo, is curious and not afraid to ask 'Why' and 'What if'? </li></ul><ul><li>Experienced with the tools of the trade including a variety of modern programming languages and frameworks </li></ul><ul><li>Up-to-date on Algorithms, Data Structures and Design Patterns and love the challenge of building highly scalable systems that can support thousands of transactions/sec. </li></ul><ul><li>Have an approach of test first development and are experienced in modern test frameworks. We believe that quality is everyone’s job. </li></ul><ul><li>Are data-driven and can measure, collect and use data to make decisions. We understand the value of intuition and the need to balance decisions accordingly. </li></ul><ul><li>Have great communication skills and technical expertise to drive and participate in meaningful discussions. </li></ul>The Skills You Bring <ul><li>Demonstrable experience with REST API Design &amp; Development using Java or NodeJS </li></ul><ul><li>Proven experience working in a Cloud environment using AWS, Azure, Google etc. </li></ul><ul><li>Demonstrable experience with any major JavaScript framework (Angular, React etc.) </li></ul><ul><li>Strong Experience with Automation Tools/Frameworks (Junit, Cucumber, Mocha, Selenium etc.) </li></ul><ul><li>Proven experience with DevOps, CI/CD using tools like Jenkins, uDeploy, Cloud Formation etc. </li></ul><ul><li>Knowledge of architecture and design patterns to build highly scalable and resilient systems using frameworks like Hystrix, RxJava, Akka, etc </li></ul><ul><li>Strong intellectual curiosity and willingness to explore new technology stacks </li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Principal Full Stack Engineer (Tech Lead, Angular, Nodejs)

<h3>Job Description:</h3>This role is a Senior Support Engineer that provides production services support to the telephony environment. The EC3-PS team provides 24x7x365 production services support to voice, chat, and email platforms as well as digital call recording. This team interacts with all the technical teams across the firm daily (Network Engineering, Development squads) as well as the firm’s business units as part of our day-to-day role to maintain environment stability.The Expertise You Have and The Skills You Bring<ul><li>Bachelors degree in computer science, engineering or a related field.</li><li>Prefer 5+ years experience in a highly technical production support role.</li><li>Genesys on Prem experienced preferred.</li><li>Experience with NICE digital call loggers.</li><li>Solid understanding of SIP, VOIP and telephony infrastructure.</li><li>Experience with all Genesys on prem components – SIP, WDE, routing</li><li>Familiarity with tools such as Wireshark and log analyzers.</li><li>Effective communication skills, ability to work across teams, strong presentation skills.</li><li>Strong troubleshooting skills for voice, chat, email and IVR flows.</li><li>Scripting or API integration a plus.</li></ul>The Value You Deliver<ul><li>Acting as an individual contributor this role will provide advanced level support to the telephony environment. </li><li>Lead troubleshooting calls with ability to understand network topology and terminology.</li><li>Respond to work items through proactive alerting and reactive ServiceNow cases.</li><li>When assigned attend project meeting status calls and report back to the wider team.</li><li>Participate in on call rotations.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Systems Services & Support

Senior UX Designer The Role Fidelity Investments is looking for a Senior User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design. The Expertise and Skills You Bring · Experience o 4-6+ years of UX or related experience is preferred o A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred o Experience working on agile teams delivering value in digital products preferred o Experience running and/or using research to support evidence-focused design decisions preferred o A digital portfolio we can review online is required · Skills o An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing o Ability to design across all channels including web, native, and automated o Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives o A foundation of development knowledge, both web and mobile o Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better o Partnering with user research to understand the customer problems to tackle o Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions o An unwavering curiosity to ask why o Design brings you happiness · Senior UX Designers typically: o Lead the design strategy and execution on their product team, with some guidance and coaching o Help define the design work and deliver business outcomes on the product team o Consult with the product owner to help inform product strategy o Contribute to the culture of the UXD group The Team This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers. COVID Work Policy (exclude if role is 100% remote) Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. Dynamic Working – Post Pandemic (exclude if role is 100% remote) Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you

User Experience Designer

19-May-2025<h4>Director of Communications</h4>Harvard Kennedy School 68267BRJob SummaryThe Director of Communications for the Taubman Center for State and Local Government will work closely with the Center’s Director, Executive Director, and affiliated faculty, fellows, and staff to develop and implement a communications strategy for the center. The goal of this effort is to increase the impact of the center by spreading the ideas and solutions being developed within the center to more state and local government officials and more state and local opinion leaders. This also includes the direct engagement and support of HKS students and alumni. About the Center The Taubman Center’s mission is to support current and future public sector leaders in improving the governance of states, counties, and cities through research, teaching, programs, and convenings.The Taubman Center and its affiliates, including the Government Performance Lab (GPL) and the Rappaport Institute for Greater Boston, is generating solutions to pressing state and local government challenges through academic research, hands-on projects with governments, and convenings that bring together policy makers and thought leaders to engage with faculty, staff, and students.Position DescriptionKey responsibilities for the communications director will include:<ul><li>Engage target audiences – Working with Taubman Center faculty, fellows, staff, and alumni,develop and implement strategies to engage and disseminate information to state and localgovernment policy makers and practitioners, thought leaders, conveners, HKS students and alumni.</li><li>Create content – collaborate with others in the center to produce and package content rangingfrom long-form policy briefs to tweets. Depending on the project, this may involve drafting originalcontent (e.g., project features, technical guides, policy briefs), synthesizing and editing contentbeing created by other Taubman, GPL, and Rappaport team members, or producing derivativecontent (e.g., blog or social media post from a project feature). This may include the selection andmanagement of external contract writers and copy editors.</li><li>Develop and utilize digital platforms and tools to reach key audiences – enhance and maintain theTaubman Center, GPL, and Rappaport Institute web sites, social media channels, e-newsletters,videos, and other digital communications. Lead the development of an HKS-wide state &amp; localgovernment website and e-newsletter as a resource to policy makers and practitioners.</li><li>Implement and sustain successful PR strategy – proactively engage key media and influencers toposition our affiliated faculty, fellows, and staff as topical expert resources to them, and to promoteideas, research, and work being done at the Taubman Center, GPL, and Rappaport Institute. This willalso include securing earned media, writing and disseminating press releases, and preparing a crisismanagement plan.</li><li>Manage communications infrastructure and protocols – enhance and oversee the utilization of aCRM platform, digital asset library (e.g., photos, videos, logos), content library (e.g., publications,research pieces, cases), news coverage alerts, brand guidelines, and a portfolio of marketingmaterials (e.g., digital and print materials, email marketing templates, event promotion materials,presentation templates, current and prospective donor materials, etc.).</li></ul>Basic QualificationsBachelor’s degree and minimum of 6 years related work experience in communications, marketing, media relations, or a related field.Additional Qualifications and Skills<ul><li>The best candidates for the Director of Communications role will have both the ability to develop a holistic communications strategy and the capacity and willingness to roll up their shirtsleeves to do the necessary implementation.</li><li>Excellent writing, synthesis, and editing skills and the ability to consistently and independently produce strong work product with only light-touch guidance.</li><li>Proven ability to manage projects, establish priorities among multiple simultaneous deadlines,and sustain timely responsiveness to inquiries and requests.</li><li>A passion for public service, supporting public servants, and being a resource for the next generation of public leaders.</li><li>Experience developing and implementing communication plans, including the ability to shape and leverage digital communications channels (including websites and social media), produce press releases, and design and produce other digital and print marketing materials;</li><li>Proven success engaging and getting coverage from media and influencers;</li><li>Exceptional written and verbal communications skills;</li><li>Keen attention to detail and critical-thinking skills.</li><li>Strong interpersonal skills and proven record of working collaboratively with a wide range of constituents. Must be able to work independently and as part of a larger team balancing the interests and needs of a variety of stakeholders in a highly decentralized environment.</li><li>Disposition and eagerness to be creative and contribute good humor to the work and team.</li></ul>Additional InformationPlease also submit relevant writing samples. Later stages of the interview process will include writing exercises. This position is a fully benefits-eligible term appointment ending one year from date of hire, with possibility of renewal. Learn more about our work culture and see yourself at Harvard Kennedy School. We regret that the Harvard Kennedy School does not provide visa sponsorship. Harvard University requires pre-employment reference and background checks. Harvard University is committed to supporting a healthy, sustainable learning and working environment. &nbsp; This is a hybrid position based on our campus in Cambridge, MA. As a campus-based institution, we place a high value on the in-person experience, cross-team collaboration, and strong community building in order to create a vibrant campus for our students, faculty, staff, and research fellows. The position is required to work in-person on campus a minimum of three days per week during the academic year. Specific days and schedule will be determined between you and your manager. The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. &nbsp; Salary Range: $87,700 - $150,900 Note: Starting salaries typically fall in the lower half of the salary range; however, they are ultimately determined by the scope of the position, the candidate's relevant experience, and internal equity. &nbsp;Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">https://hr.harvard.edu/benefits-wellbeing</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionCommunications Department Office LocationUSA - MA - Cambridge Job CodeCM0858 Communications Management III Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade058DepartmentTaubman Center for State &amp; Local GovernmentUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningEducation, IdentityCommitment to Equity, Inclusion, and BelongingHarvard Kennedy School’s Mission and Commitment to Diversity, Equity, and Anti-Racism &nbsp; At Harvard Kennedy School, fostering a diverse and inclusive community where everyone feels they belong is a matter of basic fairness consistent with our core values as an institution. It is also essential to our mission of improving public policy and leadership—because recruiting the best people and creating an environment where they can thrive make us better at what we do, because we learn more from people with different perspectives, and because we work in diverse groups and serve diverse societies. Learn more about Harvard Kennedy School’s commitment to Diversity Equity, and Anti-Racism. &nbsp;EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-ES2

Director of Communications

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Benefits Day 1 Mileage Reimbursement Role: The Account Development Liaison is responsible for all activities designated to increase referrals/admissions and enhancing relationships with referral sources. These activities may include, but are not limited to; education, marketing, public relations, customer service, and assistance in patient referral functions to ensure timely access to services.Qualifications:<ul><li>Bachelor's degree in related field preferred or an equivalent combination of education and experience</li><li>Minimum of two (2) years of professional medical sales experience preferred (other sales experience may be considered); background in healthcare considered</li><li>Ability to promote all service lines with potential referral sources in competitive areas</li><li>Technically proficient with Outlook, Word, Excel, Power Point and other job-related software</li><li>Professional presence with excellent communication skills (written and verbal), including public speaking</li><li>Bi-lingual in Spanish preferred</li><li>Mobile Driver - Valid driver’s license and automobile insurance per Company policy</li><li>Must be willing and able to travel throughout the designated service area</li><li>Able to manage time and contacts effectively to achieve desired outcomes</li><li>Ability to analyze, evaluate, plan, and execute both existing and potential sales activities and strategies that result in referral generation and the achievement of goals</li><li>Ability to work unsupervised, exercise a high degree of discretion and independent judgment while demonstrating the ability to make decisions which benefit the territory, Organization, and the management of the assigned individual budget</li><li>Self-motivated and resourceful</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position.</li></ul>Responsibilities of all Employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud &nbsp; &nbsp;&nbsp;&nbsp;and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers, both formally and informally.</li><li>Participate in Quality Assessment Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Cultivates, expands, and maintains quality professional relationships with new and existing referral sources such as hospitals, physicians, skilled nursing facilities, assisted living facilities, home health and companion care agencies, and other referral sources.</li><li>Provides a consistent professional presence in the healthcare community with all identified referral sources within assigned territory; includes participation in appropriate clinical groups and interaction with referral sources during business hours, as well as weekends, evenings and holidays in order to meet required admission goals.&nbsp;&nbsp; Activities resulting in 90% customer facing time/travel and less than 10% administrative duties.</li><li>Responsible for ongoing territory management ensuring that assigned accounts reflect up-to-date, accurate profile information. Completes all sales call documentation in the CRM timely and with accuracy.</li><li>Responsible for the development of data driven, comprehensive quarterly sales plans that focus on strategies that result in admission and program growth.</li><li>Demonstrates creativity, innovation, and desire to create continued growth in assigned territory and accounts.</li><li>Develops and maintains a structured call rotation with all assigned accounts, preventing accounts from becoming neglected. Consistently averages greater than 50 sales calls per week.&nbsp;</li><li>Develops new referral sources and businesses within assigned territory.</li><li>Provides ongoing education and data updates to referral sources routinely. These include patient updates, referral/admission outcomes, educational material, and statistical analysis. Is a professional representative for the Organization and performs as an active, motivated, productive, professional and positive member of the sales team.</li><li>Represents Chapters professionally during all work-related activities, ensuring that activities are aligned with the program initiatives and goals, as determined by the program business development leader.</li><li>Provides consistent, frequent communication with referral sources including, but not limited to, organizational quality, outcomes, competencies, and clinical criteria and differentiators.</li><li>Performs at a high level as the account manager, providing exceptional customer service for all account related needs. Facilitates communication and resolution between the customer and team members.</li><li>Communicates effectively with the Director of Business Development on identified customer concerns.</li><li>Independently monitors trends related to account growth and loss and the development of new business. Quickly adjusts to self-correct where the need is identified, resulting in year-over-year growth for the territory.</li><li>Constantly strives to improve the image of the Organization in the healthcare community.</li><li>Meets or exceeds assigned goals/productivity expectations and finds increasingly efficient ways to manage the territory and customer needs.&nbsp; Completes work and documentation with accuracy and within assigned deadlines.</li><li>Performs other duties as assigned.</li></ul>This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

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