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ABOUT GREYSTAR​Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Sales Executive is responsible for supporting marketing, leasing and occupancy/revenue objectives for Canvas by delivering activities related to leasing to new residents and renewals of existing residents. These include qualifying leads, arranging community tours and unit viewings and completing the requisite resident administration to secure the lease.JOB DESCRIPTIONKey Role Responsibilities:<ul><li>Works as part of a team, supporting and respecting other team members to deliver exceptional resident living</li><li>Responds to all incoming sales enquiries in a timely manner in line with set targets</li><li>Initiates proactive outbound contact to convert lead generation and existing database contacts as above.</li><li>Actively understands, updates and improves knowledge of community, amenities, units and local area features.</li><li>Ensures all data capture systems and details of contact are updated in an accurate and timely manner as required.</li><li>Plans and organises daily activities to maximise the time to achieve targeted leasing numbers</li><li>Converts prospects and leads into viewing appointments and bookings to achieve targeted leasing numbers.</li><li>Supports all communities including cross selling based upon potential resident requirements.</li><li>Follows up on receipt of required documentation, contract returns and processes payments.</li><li>Manages cancellations in line with targets, and can negotiate a compromise where required</li><li>Undertakes marketing activities to promote the property and monitors competitor activity</li><li>Supports on site activity such as property tours, events and renewals as required</li><li>Periodically lead morning huddles with the broader Sales team</li><li>Ensure the accuracy of our advertised content (online/marketing materials etc), making use of our knowledge of the assets and regular use of platforms</li><li>Triage non-sales enquiries and ensure they are managed in a professional manner</li></ul>Organisational Responsibilities:<ul><li>Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organisational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).</li><li>Demonstrates appropriate safe behaviours in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).</li><li>Identifies areas for improvement, offers suggestions to improve efficiency and productivity, and implements ideas that achieve operational excellence.</li><li>Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes.</li></ul>Role Scope: <ul><li>This role reports to the UK Senior Sales Manager, Student</li><li>This role will support other Greystar brands during peaks of activity as required</li><li>This role will be based on site or in Head Office as required, and may at times be required to work from other sites according to business needs.</li></ul>Key Relationships:<ul><li>Community Managers and Community Teams.</li><li>Sales, Marketing, Regional Operations Managers</li><li>Corporate Support Teams including HR, Finance, Systems &amp; Capital Projects.</li><li>Prospective residents</li><li>Agent &amp; 3rd Party Partners</li></ul>About YouKnowledge &amp; Qualifications:<ul><li>Good level of general education evidencing literacy and numeracy</li><li>Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases/ booking systems, e.g. Salesforce is desirable</li></ul>Experience &amp; Skills:<ul><li>Excellent customer service skills and experience in a sales role in a similar world-class accommodation/hospitality/leisure or reservations/membership environment.</li><li>The ability to influence, adapt at pace and be motivated by exceeding customer service and sales targets</li><li>Evidence of organisation skills with the ability to multi task and prioritise whilst maintaining a high level of accuracy and attention to detail</li><li>Culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.</li><li>A team player who is evidently approachable and welcoming</li><li>Proactive with a can do attitude and an ability to act autonomously, taking decisions and/or action when required.</li><li>Proficient at using online and web tools/resources for gathering and presenting research and information</li><li>Fluent English verbal and written communication skills</li><li>Additional language skills are desirable</li></ul>Behaviours &amp; Values:<ul><li>Integrity - We will stay true to the highest ethical standards and principles, and be honest, trustworthy, and humble in all of our words and actions.</li><li>Respect - We will accept and value our individual differences and show genuine consideration for the thoughts, needs, and ideas of others.&nbsp; We value and encourage a work/life balance.</li><li>Accountability - We will take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard.</li><li>Professionalism - We will proudly present a positive, dignified, and business-like image at all times through our appearance, behaviour, and interactions with others.</li><li>Teamwork - We will work together to accomplish goals, solve problems, and enrich our work environment.</li><li>Service - We will make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members.</li></ul>

Greystar

Sales Executive

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYJOB SUMMARY: This role manages customer support to residents by providing assistance with service requests, accounting and rental issues, and coordinating other miscellaneous resident related functions to achieve community goals surrounding resident retention.JOB DESCRIPTIONKEY RESPONSIBILITIES:<ul><li>Resident Satisfaction &amp; Retention:&nbsp;Achieves the community’s resident satisfaction and retention goals by ensuring resident complaints and/or concerns are resolved in a timely manner, addressing inquiries concerning rent and fee payments, and maintaining open lines of communication.</li><li>On-Call Responsibilities:&nbsp;Provides on-call support as needed, responding to emergency or after-hours issues promptly to ensure minimal disruption to residents and property operations.</li><li>Service Requests:&nbsp;Completes call-backs on all service requests within 24 hours to ensure resident satisfaction and follow-up on maintenance or other requests.</li><li>Resident Communications:&nbsp;Develops, produces, and coordinates resident communications, including newsletters, surveys, lease violation letters, event invitations, and other necessary correspondence to keep residents informed and engaged.</li><li>Resident Functions &amp; Engagement:&nbsp;Organizes and coordinates resident functions, including parties, birthday cards, welcome gifts, unit visits, and other community-building events as directed to foster a sense of community.</li><li>Property Appearance &amp; Maintenance:&nbsp;Evaluates the appearance and overall curb appeal, landscape, office environment, and vacancies on a daily basis. Ensures the leasing office, tour path, and model units are ready for show at all times.</li><li>Courtesy Patrol &amp; Valet Reports:&nbsp;Reviews the Courtesy Patrol Officer nightly reports and follows up on incident reports and lease violations as necessary. Similarly, reviews Valet Living nightly reports and addresses any issues or violations that arise.</li><li>Front Desk Communication:&nbsp;Monitors and responds to phone calls and emails received at the Front Desk, ensuring all inquiries are addressed in a timely and professional manner.</li><li>Move-In Preparation:&nbsp;Prepares Community Access keys/fobs and other necessary move-in materials for new residents to ensure smooth transitions.</li><li>Vendor Coordination:&nbsp;Assists with coordinating vendors and resident communication during emergency maintenance situations, ensuring clear and timely updates are provided to residents during emergencies.</li><li>Resident Renewals &amp; Lease Management:&nbsp;Manages resident lease renewals, ensuring timely communications and processing of renewal paperwork. Works closely with residents to answer questions regarding renewal options and terms.</li><li>Landlord References &amp; Documentation:&nbsp;Provides landlords and property management references for residents when requested, ensuring accurate and professional documentation of tenancy history.</li><li>Social Media &amp; Online Presence:&nbsp;Manages the community's social media accounts, ensuring up-to-date and engaging content that reflects the property’s culture and values. Regularly monitors and responds to comments, inquiries, and messages across platforms.</li><li>Review Monitoring &amp; Response:&nbsp;Monitors online reviews and responds to resident feedback in a timely, professional, and constructive manner, addressing concerns and highlighting positive experiences to enhance the community’s reputation.</li><li>Additional Duties:&nbsp;Performs other duties as assigned by management to support the smooth operation of the community and to meet operational and resident satisfaction goals.</li></ul>#LI-AG1Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Resident Services Manager - Fieldstone (Student Living)

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Community Assistant (CA) works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.JOB DESCRIPTION1.&nbsp;&nbsp; &nbsp;Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.2.&nbsp;&nbsp; &nbsp;Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.3.&nbsp;&nbsp; &nbsp;Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.4.&nbsp;&nbsp; &nbsp;Assists with move in and move out process for residents; commits to working move-in and move-outs with the understanding that these events, along with “turn”, are mandatory work dates. Any time off during these dates will be considered an exception and must be requested and approved in writing by the Community Manager well in advance.5.&nbsp;&nbsp; &nbsp;Answers incoming calls and sets appointments for prospects to tour the property.6.&nbsp;&nbsp; &nbsp;Performs on-campus marketing outreach to generate Community awareness and qualified traffic.7.&nbsp;&nbsp; &nbsp;Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.8.&nbsp;&nbsp; &nbsp;Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices.9.&nbsp;&nbsp; &nbsp;Acts as an after-hours liaison between residents and property management. Works mandatory on-call schedule, for&nbsp; which the CA will be paid a specified minimum number of hours plus any actual hours which exceed the standard&nbsp; minimum hours. Responds to after-hours emergencies within a required period of time. At least one on-call shift per&nbsp; week is expected; however, the schedule is determined at the site level.10.&nbsp;&nbsp; &nbsp;Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).11.&nbsp;&nbsp; &nbsp;Must be available to work a minimum of 10 hours per week.12.&nbsp;&nbsp; &nbsp;Must be enrolled at a local university and be in good academic standing. 13.&nbsp;&nbsp; &nbsp;Lives onsite unless an exception has been granted by a Director of Operations or Senior Director of Operations.14.&nbsp;&nbsp; &nbsp;Other duties as assigned.COMPENSATION &amp; BENEFITSCompensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a&nbsp;team member will bring to the organization.Benefits Offered for Part-time Team Members:<ul><li>401(k) with Company Match (eligibility required)</li><li>Employee Assistance Program</li><li>Paid sick time</li></ul>For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Community Assistant - Cheatham Street Flats (Student Living)

Compensation Type: SalariedCompensation: $60.00Job SummaryThe Non-Credit Instructor in Information Technology is responsible for delivering instruction and training to a variety of students for the purpose of increasing their employability in technical or non-technical career fields. Instruction and training delivery may be accomplished in settings requiring in person, hybrid, or virtual presence on a regular basis throughout the duration of an assigned course or program. The Non-Credit Instructor may also meet with College or business partner representatives to learn business, occupation or industry-specific training needs pertinent to the courses the instructor has been assigned to teach.ESSENTIAL JOB FUNCTIONSInstruction &amp; Student Learning<ul><li>Delivers and facilitates assigned training curriculum, which includes classroom instruction, whether virtually delivered and/or in-person (as defined per course), and may occur at a customer site, a partner site, remotely (work-from-home), or at a college-owned or leased location.</li><li>Delivers and facilitates approved safety, technical, and skills curriculum using adult learning delivery methods and classroom audio/visual equipment while effectively managing class time.</li><li>Assists in identifying, planning, and implementing learning activities appropriate to student needs.</li><li>Performs active learning lessons as needed or directed for assessing skills needed to perform specific tasks during lab/practical evaluations.</li><li>Conducts refresher training or one-on-one sessions with students as needed or requested.</li><li>Assists in the maintenance of course materials as appropriate.</li><li>Employs appropriate assessment techniques to measure student performance in achieving course goals and objectives.</li><li>Conducts student surveys of the education and training experience for the purpose of continuous improvement.</li></ul>Facilitation &amp; Classroom Support<ul><li>Reports to site or online class environment, whether during assigned class sessions or scheduled instructor-led study sessions, on time and prepared as directed.</li><li>Demonstrates professional behavior and exceptional customer service, teamwork, and professionalism in all interactions with college employees, students, client company employees, training participants, associated project vendors, and community members.</li><li>Keeps accurate and appropriate records of attendance and scores in accordance with established college and departmental policies and procedures. Handles student concerns with respect; follows guidelines, processes, and procedures; and reports any issues to leadership.</li><li>Crafts supplementary learning materials as needed in conjunction with our instructional designer, such as participant manuals, facilitator guides, and other learning tools, with such materials finalized at least one week prior to the first delivery session.</li><li>Possesses and maintains the required training certifications and knowledge that enable delivery of assigned content while engaged with the Office of Talent Strategy delivery.</li><li>May be assigned secondary documentation responsibilities as requested by department leadership. Adheres to agreed-upon deadlines as outlined in the Letter of Agreement.</li></ul>Culture of Respect<ul><li>Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</li></ul>Minimum Qualifications<ul><li>Bachelor's Degree in a related field</li><li>Three (3) years of industry experience</li></ul>OR<ul><li>In Lieu of a Bachelor's Degree requirement, five (5) years of relevant industry experience may be accepted.</li></ul>Additional Information<ul><li>State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).</li></ul>Working Conditions<ul><li>Typical office/academic environment. Regular exposure to moderate noise typical to business offices. Must travel to various Columbus State campuses and client sites.</li></ul>CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.Full Time/Part Time:Part timeUnion (If Applicable):Scheduled Hours:20Additional InformationIn order to ensure your application is complete, you must complete the following:<ul><li>Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. </li><li>Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</li></ul>If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

COLUMBUS STATE COMMUNITY COLLEGE

Non-Credit Instructor - Information Technology

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYJob Profile Summary The Community Assistant (CA) works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.JOB DESCRIPTION <ul><li>Job Description1.&nbsp;&nbsp; &nbsp;Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.2.&nbsp;&nbsp; &nbsp;Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.3.&nbsp;&nbsp; &nbsp;Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.4.&nbsp;&nbsp; &nbsp;Assists with move in and move out process for residents; commits to working move-in and move-outs with the understanding that these events, along with “turn”, are mandatory work dates. Any time off during these dates will be considered an exception and must be requested and approved in writing by the Community Manager well in advance.5.&nbsp;&nbsp; &nbsp;Answers incoming calls and sets appointments for prospects to tour the property.6.&nbsp;&nbsp; &nbsp;Performs on-campus marketing outreach to generate Community awareness and qualified traffic.7.&nbsp;&nbsp; &nbsp;Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.8.&nbsp;&nbsp; &nbsp;Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices.9.&nbsp;&nbsp; &nbsp;Acts as an after-hours liaison between residents and property management. Works mandatory on-call schedule, for&nbsp; which the CA will be paid a specified minimum number of hours plus any actual hours which exceed the standard&nbsp; minimum hours. Responds to after-hours emergencies within a required period of time. At least one on-call shift per&nbsp; week is expected; however, the schedule is determined at the site level.10.&nbsp;&nbsp; &nbsp;Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).11.&nbsp;&nbsp; &nbsp;Must be available to work a minimum of 10 hours per week.12.&nbsp;&nbsp; &nbsp;Must be enrolled at a local university and be in good academic standing. 13.&nbsp;&nbsp; &nbsp;Lives onsite unless an exception has been granted by a Director of Operations or Senior Director of Operations.14.&nbsp;&nbsp; &nbsp;Other duties as assigned.</li></ul>The hourly pay range for this position is $14.42 - $15.00COMPENSATION &amp; BENEFITSCompensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a&nbsp;team member will bring to the organization.Benefits Offered for Part-time Team Members:<ul><li>401(k) with Company Match (eligibility required)&nbsp;</li><li>Employee Assistance Program</li><li>Paid sick time</li></ul>For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.CLOSING DATENovember 15, 2024

Community Assistant - Union on Alley (Student Living)

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 977,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYVista Ridge has an immediate opening for an experienced Assistant Community Manager! Our team members are high performers that care about customer service and exceed expectations. The Assistant Community Manager plays a critical role in our success. Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.JOB DESCRIPTIONIn addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package. &nbsp;What your day might look like<ul><li>Being part of a team and having fun while providing excellent customer service</li><li>Collecting and posting rent, fees, and other payments, preparing daily bank deposits and processing invoices and payables. Stay up to date on rent assistance policies and programs from federal, state, and local governing offices.</li><li>Assist the leasing team in touring apartments with prospects both virtual leasing and in-person tours</li><li>Reviewing and submitting invoices from vendors, contractors, and service providers for payment.</li><li>Process resident move-outs by reviewing lease terms and notice requirements and processing the disposition in accordance with established procedures and legal requirements.</li><li>Respond to resident questions, concerns, and requests in a timely manner, and taking appropriate action to resolve and address service issues.</li><li>Partner with the on-site office team and marketing team to create safe, social distant activities and events for residents.</li><li>Acts as the on-site supervisor in the absence of the Community Manager.</li></ul>What we are looking for<ul><li>Previous property management experience is required, fee management preferred</li><li>Proficient in MS Office Suite and Yardi/OneSite software highly desired but not required</li><li>Being financially savvy; previous experience in creating/adhering to budgets, fiscal reporting</li><li>Excellent communication skills: ability to read, write and communicate effectively</li><li>High level of professionalism in both manner and dress</li><li>A high school diploma or equivalent and professional knowledge of business discipline are required.</li></ul>What sets us apart: Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long term career opportunities. If you're looking for more, we’re looking for you!•&nbsp;&nbsp; &nbsp;Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables. •&nbsp;&nbsp; &nbsp;Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system. •&nbsp;&nbsp; &nbsp;Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue. •&nbsp;&nbsp; &nbsp;Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed. •&nbsp;&nbsp; &nbsp;Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings. •&nbsp;&nbsp; &nbsp;Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements. •&nbsp;&nbsp; &nbsp;Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. •&nbsp;&nbsp; &nbsp;Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices. •&nbsp;&nbsp; &nbsp;Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed. #LI-KKThe hourly range for this position is $24.00 - $25.00Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Assistant Community Manager - Vista Ridge

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThis position supports the community’s marketing and leasing strategy to achieve occupancy, revenue while maximizing resident satisfaction by performing all activities related to leasing to residents and other activities.JOB DESCRIPTIONKey Role Responsibilities<ul><li>Actively seeks interaction and contact with residents. Provides excellent customer service, responds quickly and courteously to resident concerns and questions, takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).</li><li>Completes various administrative and other reports and performs other duties as assigned or as necessary.</li><li>Responsible for all sales and lettings activities, greeting and qualifying prospects, conducting property tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.</li><li>Responsible for all viewing activities ensuring that the Property meets the required company standards, follow up calls are carried out and feedback is received following all viewings.</li><li>Responsible for monthly financial reporting and weekly invoice handling, processing payments and deposits.</li><li>Completion of all documentation, recording and maintaining file notes and residents records.</li><li>Uses the property management software application (Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.</li><li>Undertakes marketing and event activities to promote the property (e.g. attending university open days) and organize regular events and monitors competitor activity.</li></ul>Knowledge &amp; Qualifications<ul><li>Good level of general education.</li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook.</li><li>Proficiency in using property operation systems. Training will, however, be provided.</li><li>Dutch and English verbal and written communication skills.</li></ul>Experience &amp; SkillsEssential<ul><li>Excellent customer service skills and significant experience in a sales (or host) role in a similar accommodation/hospitality/leisure or reservations/membership environment.</li><li>The ability to create atmosphere, influence people positively and great communication skills.</li><li>Evidence of organization skills in combination with customer service.</li><li>Confident in initiating relationships, expressing cultural awareness in communications and negotiation skills to suit audience.</li><li>A team player who is evidently approachable, welcoming and displays professionalism in work and personal presentation.</li><li>Proactive approach to problem-solving with a can-do attitude and an ability to act autonomously, eye for detail, taking decisions and/or action when required.</li><li>Proficient at using social media &amp; online and web tools/resources for gathering and presenting research and information.</li><li>Fluent Dutch/English verbal and written communication skills.</li><li>Numerical / administrative skills necessary to complete the above activities.</li></ul>Desirable<ul><li>Educated to Bachelor (HBO) level or equivalent experience (Hotel School / Facility Management).</li><li>Knowledge of Landlord/Tenant Legislation.</li></ul>

Property Operations Associate

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Community Assistant (CA) works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.JOB DESCRIPTION1.&nbsp;&nbsp; &nbsp;Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.2.&nbsp;&nbsp; &nbsp;Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.3.&nbsp;&nbsp; &nbsp;Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.4.&nbsp;&nbsp; &nbsp;Assists with move in and move out process for residents; commits to working move-in and move-outs with the understanding that these events, along with “turn”, are mandatory work dates. Any time off during these dates will be considered an exception and must be requested and approved in writing by the Community Manager well in advance.5.&nbsp;&nbsp; &nbsp;Answers incoming calls and sets appointments for prospects to tour the property.6.&nbsp;&nbsp; &nbsp;Performs on-campus marketing outreach to generate Community awareness and qualified traffic.7.&nbsp;&nbsp; &nbsp;Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.8.&nbsp;&nbsp; &nbsp;Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices.9.&nbsp;&nbsp; &nbsp;Acts as an after-hours liaison between residents and property management. Works mandatory on-call schedule, for&nbsp; which the CA will be paid a specified minimum number of hours plus any actual hours which exceed the standard&nbsp; minimum hours. Responds to after-hours emergencies within a required period of time. At least one on-call shift per&nbsp; week is expected; however, the schedule is determined at the site level.10.&nbsp;&nbsp; &nbsp;Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).11.&nbsp;&nbsp; &nbsp;Must be available to work a minimum of 10 hours per week.12.&nbsp;&nbsp; &nbsp;Must be enrolled at a local university and be in good academic standing. 13.&nbsp;&nbsp; &nbsp;Lives onsite unless an exception has been granted by a Director of Operations or Senior Director of Operations.14.&nbsp;&nbsp; &nbsp;Other duties as assigned.The hourly range for this position is $19.97 - $20.50COMPENSATION &amp; BENEFITSCompensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a&nbsp;team member will bring to the organization.Benefits Offered for Part-time Team Members:<ul><li>401(k) with Company Match (eligibility required)</li><li>Employee Assistance Program</li><li>Paid sick time</li></ul>For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Community Assistant - The Accoalde (Student Living)

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYTrio has an immediate opening for an experienced Assistant Community Manager! Our team members are high performers that care about customer service and exceed expectations. The Assistant Community Manager plays a critical role in our success. Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.JOB DESCRIPTIONIn addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package. &nbsp;What your day might look like<ul><li>Being part of a team and having fun while providing excellent customer service</li><li>Collecting and posting rent, fees, and other payments, preparing daily bank deposits and processing invoices and payables. Stay up to date on rent assistance policies and programs from federal, state, and local governing offices.</li><li>Assist the leasing team in touring apartments with prospects both virtual leasing and in-person tours</li><li>Reviewing and submitting invoices from vendors, contractors, and service providers for payment.</li><li>Process resident move-outs by reviewing lease terms and notice requirements and processing the disposition in accordance with established procedures and legal requirements.</li><li>Respond to resident questions, concerns, and requests in a timely manner, and taking appropriate action to resolve and address service issues.</li><li>Partner with the on-site office team and marketing team to create safe, social distant activities and events for residents.</li><li>Acts as the on-site supervisor in the absence of the Community Manager.</li></ul>What we are looking for<ul><li>Previous property management experience is required, fee management preferred</li><li>Proficient in MS Office Suite and Yardi/OneSite software highly desired but not required</li><li>Being financially savvy; previous experience in creating/adhering to budgets, fiscal reporting</li><li>Excellent communication skills: ability to read, write and communicate effectively</li><li>High level of professionalism in both manner and dress</li><li>A high school diploma or equivalent and professional knowledge of business discipline are required.</li></ul>What sets us apart: Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long term career opportunities. If you're looking for more, we’re looking for you!•&nbsp;&nbsp; &nbsp;Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables. •&nbsp;&nbsp; &nbsp;Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system. •&nbsp;&nbsp; &nbsp;Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue. •&nbsp;&nbsp; &nbsp;Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed. •&nbsp;&nbsp; &nbsp;Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings. •&nbsp;&nbsp; &nbsp;Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements. •&nbsp;&nbsp; &nbsp;Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. •&nbsp;&nbsp; &nbsp;Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices. •&nbsp;&nbsp; &nbsp;Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed. #LI-KKThe hourly range for this position is $24.50 - $25.00Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Assistant Community Manager - Hubbard's Crossing, Hidden River Townhomes and Scout

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Community Assistant (CA) works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.JOB DESCRIPTION1.&nbsp;&nbsp; &nbsp;Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.2.&nbsp;&nbsp; &nbsp;Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.3.&nbsp;&nbsp; &nbsp;Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.4.&nbsp;&nbsp; &nbsp;Assists with move in and move out process for residents; commits to working move-in and move-outs with the understanding that these events, along with “turn”, are mandatory work dates. Any time off during these dates will be considered an exception and must be requested and approved in writing by the Community Manager well in advance.5.&nbsp;&nbsp; &nbsp;Answers incoming calls and sets appointments for prospects to tour the property.6.&nbsp;&nbsp; &nbsp;Performs on-campus marketing outreach to generate Community awareness and qualified traffic.7.&nbsp;&nbsp; &nbsp;Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.8.&nbsp;&nbsp; &nbsp;Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices.9.&nbsp;&nbsp; &nbsp;Acts as an after-hours liaison between residents and property management. Works mandatory on-call schedule, for&nbsp; which the CA will be paid a specified minimum number of hours plus any actual hours which exceed the standard&nbsp; minimum hours. Responds to after-hours emergencies within a required period of time. At least one on-call shift per&nbsp; week is expected; however, the schedule is determined at the site level.10.&nbsp;&nbsp; &nbsp;Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).11.&nbsp;&nbsp; &nbsp;Must be available to work a minimum of 10 hours per week.12.&nbsp;&nbsp; &nbsp;Must be enrolled at a local university and be in good academic standing. 13.&nbsp;&nbsp; &nbsp;Lives onsite unless an exception has been granted by a Director of Operations or Senior Director of Operations.14.&nbsp;&nbsp; &nbsp;Other duties as assigned.#LI-AG1COMPENSATION &amp; BENEFITSCompensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a&nbsp;team member will bring to the organization.Benefits Offered for Part-time Team Members:<ul><li>401(k) with Company Match (eligibility required)</li><li>Employee Assistance Program</li><li>Paid sick time</li></ul>For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

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