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<h3>Job Description:</h3>Do you thrive in a fast-paced environment and enjoy interacting with customers while helping them meet their long-term financial goals? If so, come prepare for your future career in financial planning at a Fidelity Investments Investor center!The 10-week Fidelity Intern Program (we lovingly call it our FIDTERN Program) is our world-class opportunity for college juniors looking to explore and learn more about Fidelity's business and culture through a cohesive program experience. Where you spend your summer internship can be a big decision and takes a lot of dedication – we get it! Here are some ways in which you can expect Fidelity to make the most of your time with us… <ul><li>Find Your Purpose – as a Fidelity Intern (or FIDTERN), you will experience a meaningful summer program. You will support business-critical projects that help meet Fidelity's needs and help you hone in on your future career path. Interns are supported by a direct manager and team throughout the summer. </li><li>Never a Dull Moment – Our FIDTERN Summer Series includes scheduled events where you can come together with other interns and your experiences at Fidelity. This includes a mix of in-person and virtual events – everything from engaging webinars on career development, financial literacy and inclusion topics, community service activities and in-person networking events to mingle with full-time Fidelity employees. </li><li>Strong intern candidates are dynamic, curious, innovative, conscientious, and believe in the true value of collaboration. Current college student who will return to coursework after their Summer 2026 internship has ended are eligible. </li></ul>Note: Our Summer 2026 internship assignment runs from June 1 - August 7, 2026 and require in-person participation approximately three days or more per week. While there is the occasional opportunity to work from home, this is not a remote internship assignment.The Expertise We’re Looking For <ul><li>Undergraduate students in your junior year of college</li><li>Interest in investing and wealth management</li><li>Experience in customer service, retail, sales or banking</li><li>Leadership experience and involvement in student organizations</li></ul>The Purpose of Your RoleAs Branch Intern you will provide customer service support to clients who call or visit the branch and will have the opportunity to grow your knowledge in personal investing and financial planning. Working alongside financial professionals, you will be a key part in the client's experience at Fidelity.The Skills You Bring<ul><li>Your professional demeanor &amp; collaborative problem-solving skills</li><li>Basic understanding of the current market, economy and economic trends</li><li>Ability to promote customer loyalty while providing an extraordinary customer experience</li></ul>The Value You Deliver As one of the first points of contacts in the branch:<ul><li>You assist financial professionals with providing a full range of investment products and services</li><li>You collaborate with team members to bring a fresh perspective to help solve business challenges</li><li>You participate in challenging work assignments to increase knowledge and gain valuable experience within the financial services industry </li><li>By identifying new opportunities for enhancements, you help think about our business and our customers in a different way</li></ul>Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and cultivating a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For more information about working at Fidelity, visit FidelityCareers.comFidelity Investments is an equal opportunity employer.PI26INT<h3>Certifications:</h3><h3>Category:</h3>AdministrationMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Intern, Investor Center - Buckhead, GA

<h3>Job Description:</h3>Do you thrive in a fast-paced environment and enjoy interacting with customers while helping them meet their long-term financial goals? If so, come prepare for your future career in financial planning at a Fidelity Investments Investor center!The 10-week Fidelity Intern Program (we lovingly call it our FIDTERN Program) is our world-class opportunity for college juniors looking to explore and learn more about Fidelity's business and culture through a cohesive program experience. Where you spend your summer internship can be a big decision and takes a lot of dedication – we get it! Here are some ways in which you can expect Fidelity to make the most of your time with us… <ul><li>Find Your Purpose – as a Fidelity Intern (or FIDTERN), you will experience a meaningful summer program. You will support business-critical projects that help meet Fidelity's needs and help you hone in on your future career path. Interns are supported by a direct manager and team throughout the summer. </li><li>Never a Dull Moment – Our FIDTERN Summer Series includes scheduled events where you can come together with other interns and your experiences at Fidelity. This includes a mix of in-person and virtual events – everything from engaging webinars on career development, financial literacy and inclusion topics, community service activities and in-person networking events to mingle with full-time Fidelity employees. </li><li>Strong intern candidates are dynamic, curious, innovative, conscientious, and believe in the true value of collaboration. Current college student who will return to coursework after their Summer 2026 internship has ended are eligible. </li></ul>Note: Our Summer 2026 internship assignment runs from June 1 - August 7, 2026 and require in-person participation approximately three days or more per week. While there is the occasional opportunity to work from home, this is not a remote internship assignment.The Expertise We’re Looking For <ul><li>Undergraduate students in your junior year of college</li><li>Interest in investing and wealth management</li><li>Experience in customer service, retail, sales or banking</li><li>Leadership experience and involvement in student organizations</li></ul>The Purpose of Your RoleAs Branch Intern you will provide customer service support to clients who call or visit the branch and will have the opportunity to grow your knowledge in personal investing and financial planning. Working alongside financial professionals, you will be a key part in the client's experience at Fidelity.The Skills You Bring<ul><li>Your professional demeanor &amp; collaborative problem-solving skills</li><li>Basic understanding of the current market, economy and economic trends</li><li>Ability to promote customer loyalty while providing an extraordinary customer experience</li></ul>The Value You Deliver As one of the first points of contacts in the branch:<ul><li>You assist financial professionals with providing a full range of investment products and services</li><li>You collaborate with team members to bring a fresh perspective to help solve business challenges</li><li>You participate in challenging work assignments to increase knowledge and gain valuable experience within the financial services industry </li><li>By identifying new opportunities for enhancements, you help think about our business and our customers in a different way</li></ul>Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and cultivating a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For more information about working at Fidelity, visit FidelityCareers.comFidelity Investments is an equal opportunity employer.PI26INTThe base salary range for this position is $20 - $32 per hour.Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3><h3>Category:</h3>Administration

Intern, Investor Center - Marlton, NJ

<h3>Job Description:</h3><h3>Financial Representative</h3>We believe that as a Financial Representative, you make a key impact on the branch atmosphere, as the official face of Fidelity. Through integrity and honesty, we know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity.<h3>The Expertise We’re Looking For</h3><ul><li>Customer service, phone, or financial services experience will prepare you for this role</li><li>Banking, insurance, or financial experience is an excellent addition to your experience</li><li>We will support you while you learn the FINRA licensing material and work to obtain the Series 7 and 66 licenses</li><li>Degree and/or other professional certifications are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>It is our mission for the Financial Representative to have rewarding interactions with clients. As a subject matter specialist in compliance and all front lobby transactions, you will partner and contribute to branch success by identifying opportunities to deepen relationships.<h3>The Skills You Bring</h3><ul><li>Superb interpersonal skills and passion to engage with clients</li><li>An aptitude to assess client needs and identify opportunities</li><li>Remarkable attention to detail and ability to prioritize</li><li>Organizational skills to manage multiple tasks</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li></ul><h3>Our Investments in You</h3><h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!</h3><h3>The Value You Deliver</h3><ul><li>A key member of the team, you are offering support to Fidelity’s most valuable clients daily</li><li>By identifying leads and making effective introductions, you are directly impacting the success of the branch</li><li>Your efforts will be valued by clients and you will find working with those clients a rewarding experience</li><li>As a technology champion for the branch, you will be an early adopter of technology and share what you have learned with the team</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Financial Representative - Arlington, VA

<h3>Job Description:</h3>The Fidelity Intern Program (FIDTERN Program) Fidelity’s full-time, paid, 10-week FIDTERN Program offers students the opportunity to contribute to meaningful, real-world work and projects as valued members of a dedicated team. Our program is designed to provide students with a firsthand experience of what it’s like to work here full-time. We deliver a best-in-class program experience to ensure interns feel a sense of belonging and community, while receiving critical training and development to be a future Fidelity associate. Here’s the experience you can expect to have as a FIDTERN: <ul><li>Professional &amp; Financial Development Sessions: Join exclusive webinars designed to equip you with essential skills for both your career and personal growth! Learn directly from senior leaders, sharpen your professional communication, explore strategies for maintaining well-being in the workplace, and build financial confidence through expert-led financial literacy workshops. </li></ul><ul><li>Mentorship: Opt-in to our intern mentorship program and connect with experienced professionals who will support your growth and help you navigate your career journey. </li></ul><ul><li>Regional Events: Build connections with leaders and fellow interns through engaging onsite experiences and unwind with your peers at fun local outings (like go-karting, pickleball, or bowling). </li></ul>The Role Supercharge your early career and growth at Fidelity with personalized support, knowledgeable career guides and celebration of your achievements, while learning about Fidelity and building skills and experiences. In this role, you will be a front facing-client intern. You'll be job shadowing other associates listening on phone calls and start taking calls on your own as we help you build confidence and get the customer facing experience in real time. Engage in dedicated time each week to connect and refuel – by completing individual/group tasks &amp; projects, networking with colleagues, and building client relationships. This internship could lead into sales or customer service full time roles, such as the Financial Customer Associate.The Expertise and Skills You Bring <ul><li>Demonstrate empathy and passion for helping people and ensure an excellent customer experience through a phone interaction </li></ul><ul><li>Effective communication </li></ul><ul><li>Desire to establish rapport and relationships with customers and the team through effective communication </li></ul><ul><li>A strong interest in financial services</li></ul><ul><li>Ability to handle different types of situations, emotions and conversations driving towards a resolution suitable for all </li></ul><ul><li>Current college student (undergraduate or graduate) who will return to coursework after their summer internship </li></ul><ul><li>Availability for entire 10-week program from June 1st – August 7th, 2026, and required to align to our hybrid working model </li></ul>Note: Fidelity is not providing immigration sponsorship for this position <h3>Certifications:</h3><h3>Category:</h3>AdministrationMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Summer 2026 Undergraduate Internship - Client Relations, Albuquerque

<h3>Job Description:</h3>Job TitleIT Audit Manager The Role Are you looking for a position to grow your technology skills, expand your knowledge of financial services, and give you the opportunity to problem solve with some of the best minds in the financial services and technology industries? There is no better place to drive solutions for improving internal controls than to operate at the nexus of technology and business with Fidelity Corporate Audit! As an IT Audit Manager, you will provide independent and objective audit and advisory services that help Fidelity manage risk, improve customer service, and enhance business performance. Our primary motivation is to drive positive change throughout the firm. The Expertise and Skills You Bring <ul><li>BA/BS/MS in Technology, Information Systems, Cybersecurity, or related field of study. </li></ul><ul><li>Professional audit or information security certifications preferred (CIA, CPA, CISA, CISSP, SANS GIAC, etc.). </li></ul><ul><li>Cloud computing (AWS or Azure) related associate-level certifications preferred. Security or Professional cloud certifications would be a plus. </li></ul><ul><li>5-7 years of experience in performing and leading complex information technology audits, preferably financial services. </li></ul><ul><li>Knowledge of cloud security, containerization, API, DevOps, secure software development, application security, databases, and operating systems. Ability to independently perform hands-on IT general controls testing across many of these areas. </li></ul><ul><li>Knowledge of authentication, authorization, and credential management. </li></ul><ul><li>Understanding of Artificial Intelligence, Machine Learning, Data Science and Robotic Process Automation. </li></ul><ul><li>Understanding of security monitoring activities that enable vulnerability, internal/external threat monitoring, incident management and threat intelligence activities. </li></ul><ul><li>Ability to work simultaneously on multiple tasks and lead team priorities and workload. </li></ul><ul><li>Strong technical problem solving and data analytical skills. Scripting and automation experience would be a plus. </li></ul><ul><li>Commitment to innovative, collaborative, and digital working style. </li></ul><ul><li>Strong presentation, written, and interpersonal communication skills. </li></ul><ul><li>Hands-on work style and ‘can do’ attitude with a strong desire to make things happen. </li></ul><ul><li>Curiosity and hunger to learn. </li></ul>The Team The IT Audit Manager will be responsible for performing complex technology and/or business-integrated audits in support of Fidelity’s businesses. Key areas of focus include developing hypotheses around risk and controls, providing input to the development of the integrated audit plan, and collaborating with a successful team. Responsibilities include and are not limited to: <ul><li>Works with business and technology management to build an understanding of complex functions. </li></ul><ul><li>Workflows technology and end-to-end related processes, highlighting risks and controls embedded throughout the function. </li></ul><ul><li>Leverages audit automation tools in the evaluation of business operations and systems. </li></ul><ul><li>Performs and reviews audit test work including organizing and analyzing data, testing controls and documenting results. </li></ul><ul><li>Applies strategic and data analytics concepts, principles, and techniques to more efficiently and effectively identify control deficiencies. </li></ul><ul><li>Drafts audit reports that provide a clear description of issues identified, related implications to the business or enterprise as a whole and management action plans to resolve the issues. </li></ul><ul><li>Coaches and mentors Analysts and Senior Analysts on the team. </li></ul><ul><li>Builds deep working relationships with audit teams and clients. </li></ul>Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. Join Us At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees’ Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity’s hybrid working model</a> blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>. <h3>Certifications:</h3><h3>Category:</h3>AuditMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

IT Audit Manager

<h3>Job Description:</h3>The RoleFidelity is seeking a transformative Head of Data Governance to lead the evolution of its data governance function. This role is central to enabling trusted, secure, and business-aligned data practices across a complex data estate spanning multiple business units, legal entities, and data domains.You will drive the modernization of our data governance function by working closely with business partners to establish actionable data governance policies and controls that ensure data is handled securely and responsibly to achieve business objectives.<h3>As Head of Data Governance, you will:</h3><ul><li>Lead our Data Oversight Committee, working closely with partners and domain experts to ensure responsible and secure data usage across the enterprise.</li><li>Lead all aspects of data usage reviews, access gatekeeping, and the governance of data science experimentation environments ensuring appropriate controls are in place for innovation and compliance.</li><li>Develop a culture of data accountability and transparency, enabling faster, safer decision-making through trusted data practices.</li></ul>If you are a curious self-starter with extensive experience in data within financial services, and you enjoy solving big challenges, this is an exciting chance to create a significant impact.Key Responsibilities Include:<h3>Strategic Leadership</h3><ul><li>Define and implement a forward-looking data governance strategy aligned with business priorities, regulatory requirements, and AI-readiness.</li><li>Develop a scalable data oversight and access process that de-risks data usage and promotes faster decision-making across business lines.</li><li>Establish targets and metrics to measure and monitor governance success over time.</li></ul><h3>Policy &amp; Framework Development</h3><ul><li>Establish policies for data access, retention, privacy, and protection.</li><li>Ensure alignment with financial services industry regulations, evolving data standards (e.g., CCPA), and emerging AI governance frameworks.</li><li>Serve as a technical authority on data governance matters, providing guidance and support to executive leadership and other partners.</li></ul><h3>Governance Operations</h3><ul><li>Oversee data usage reviews, access gatekeeping, and the oversight of data science experimentation environments (e.g., Data Labs).</li><li>Own the intake and review of approximately 300 annual data use cases, ensuring timely, compliant, and scalable approvals.</li><li>Drive automation and workflow improvements to streamline governance processes.</li></ul><h3>Partnership &amp; Collaboration </h3><ul><li>Collaborate with multi-functional-functional teams including Legal, Risk, Compliance, Architecture, Privacy, ISO, Vendor Management, Procurement, and various customer segments to deliver an outstanding oversight experience.</li></ul>The Expertise and Skills You Bring<ul><li>Bachelor’s degree or equivalent experience in Computer Science, Information Systems, or related field; advanced degree preferred.</li><li>10+ years of proven of experience in data governance, data management, or related fields.</li><li>Strong leadership abilities in enterprise data strategy, policy development, and cross-functional collaboration.</li><li>Deep understanding of data governance frameworks, regulatory requirements, and data lifecycle management.</li><li>Proven experience with modern data governance platforms and tools.</li><li>Excellent leadership, communication, and stakeholder management skills enable you to influence and collaborate effectively across all levels of the organization.</li><li>Relevant industry certifications and experience in financial services or brokerage are highly valued. Fidelity knowledge is a strong plus.</li></ul>Note: Fidelity is not providing immigration sponsorship for this position.The TeamAlong with the Heads of Stewardship and Quality, you will support the institutional and brokerage arms of Fidelity which are complex business lines. Our dynamic team is comprised of a diverse group of individuals with experience in Operations, Risk, Information Security, Technology &amp; Data Management. We are dedicated to building a strong and robust data management practice within Fidelity. This requires us to be at the top of our game and dedicated and committed to excellence in serving the needs of our clients and business partners. We respect and celebrate differences and diversity. We are committed to building a strong and lasting culture of inclusion and belonging that will attract, develop, and retain a diverse workforce.The base salary range for this position is $130,000-$219,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Business Analytics and Insights

Head of Data Governance (hiring at grade levels 7 or 8)

<h3>Job Description:</h3>Job Description: Senior Executive Secretary The Team In this role you will provide comprehensive support to executive level leaders and collaborate with peers as part of a central Executive Administrative team. The administrative team at Fidelity plays a vital role in the company's success, and individuals serving in these positions are recognized by their colleagues as key members of their group, department, or organizational team. While you will function as part of a central executive assistant model, reporting to the head of Executive Administration, you will work directly with and provide support to leaders of the Enterprise Infrastructure &amp; Operations (EI&amp;O) senior leadership team. You will also frequently partner with others across the business. The Expertise and Skills You Bring <ul><li>Bachelor's degree strongly preferred, as well as 5+ years of progressive work experience supporting high level executives. </li></ul><ul><li>Excellent verbal and written communication skills including the ability to successfully interact with all levels of senior management, business partners, and employees. </li></ul><ul><li>Polished executive assistant with professional maturity and previous corporate experience, preferably in a technology environment. </li></ul><ul><li>Must have extensive experience with supporting multiple executives simultaneously, both domestic and international. </li></ul><ul><li>Must have extensive experience managing multiple calendars, both domestic and international. </li></ul><ul><li>Proven track record of working cooperatively and effectively with various personalities. </li></ul><ul><li>Able to maintain a high level of confidentiality. </li></ul><ul><li>Extremely detail-oriented with strong communication and organizational skills. </li></ul><ul><li>Advanced proficiency in Microsoft Office suite of products and eagerness to develop expertise in these programs (Teams, Word, Power Point, Excel, etc.). </li></ul><ul><li>Demonstrated ability to learn new skills and adapt to new technology. </li></ul><ul><li>Strong ability to multi-task, react and think quickly. </li></ul><ul><li>Self-starter with strong sense of ownership and involvement. </li></ul><ul><li>Seek clarification or assistance when needed. </li></ul><ul><li>Desire to work as a true partner with executives and anticipate needs. </li></ul><ul><li>Willingness to get involved with the work of the larger team. </li></ul><ul><li>Technology industry experience is strongly preferred. </li></ul>The Value You Deliver <ul><li>Advanced management of complex calendars, travel booking, and expense processing </li></ul><ul><li>Assisting with special projects related to the technology team. </li></ul><ul><li>Back-up and assist other administrative team members to ensure consistent, effective administrative coverage. </li></ul><ul><li>Comfortable with creating and/or editing Microsoft PowerPoint presentations, Word documents and Excel spreadsheets. </li></ul><ul><li>Skilled in SharePoint and able to develop and maintain sites. </li></ul><ul><li>Advanced support and coordination of meeting logistics, including developing/maintaining agenda, booking travel, arranging technical support, booking conference rooms, managing catering, etc. </li></ul><ul><li>Complex travel booking (domestic and international) and expense processing. </li></ul>Fidelity will reasonably accommodate associates with disabilities who need adjustments to participate in the application or interview process, or to perform the essential functions of their job. For roles based in the US: Visit <a href="https://fidelity.service-now.com/esc?id=ec_pro_dashboard" target="_blank">myHR</a> to review <a href="https://fidelity.service-now.com/esc?id=kb_article&amp;sys_id=62d87a35db3c359427daeba8139619d2" target="_blank">Fidelity’s Reasonable Accommodation for Disabilities Policy</a>. To initiate an accommodation request, contact the HR Leave of Absence/Accommodation Team by completing the Accommodation Request Form on myHR, or by calling 800-835-5099, prompt 2, option 3. For roles based in Ireland: Contact <a href="mailto:AccommodationsIreland@fmr.com" target="_blank">AccommodationsIreland@fmr.com</a> For roles based in Germany: Contact <a href="mailto:accommodationsgermany@fmr.com" target="_blank">accommodationsgermany@fmr.com</a> <a href="https://cdn-static.findly.com/wp-content/uploads/sites/1439/2021/03/Fidelity-Global-Applicant-Privacy-Notice_20210308_FINAL2.pdf" target="_blank">Fidelity Privacy policy </a> Salary Grade: 2 Organization: Enterprise Infrastructure (Home) Category: Administration Employee Referral Bonus: Referral Bonus <h3>Certifications:</h3><h3>Category:</h3>AdministrationMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Executive Assistant

<h3>Job Description:</h3>The RoleThe Senior Manager of Investor Learning joins a team of senior learning, business professionals in support of all Asset Management investment professionals (e.g., investment research analysts, traders, sector leads and portfolio managers). This role supports all asset classes focusing on designing, developing, and delivering the highest quality, innovative learning solutions. Primary bodies of work include on-boarding, targeted learning offerings aligned to multi-year plan initiatives, and ad hoc projects in support of evolving business needs. Associates speed to proficiency, breadth and depth of knowledge of the financial markets, understanding of asset management investment processes, and resource utilization are key performance indicators for the success of this role and team.This position works closely with the Managing Directors of Research and Chief Investment Officers across Fidelity’s Asset Management division, as well as the Line HR partners within AMHR, to provide best in class, differentiated learning solutions. This role will report directly to the Director of Investor Learning, Asset Management Talent Development.Primary Responsibilities<ul><li>Build productive partnerships with key business partners and stakeholders</li><li>Add to a culture of innovation, execution, communication, and candor</li><li>Support core business learning needs, prioritize work and drive for scale where appropriate</li><li>Manage to daily workload and budget</li><li>Successfully maintain relationships with external vendors, and internal subject matter experts</li></ul>The Expertise and Skills You Bring <ul><li>Bachelor’s degree: investment and/or finance related areas preferred</li><li>Strong knowledge of and interest in the financial markets</li><li>Strong understanding if the various asset classes and investment divisions across Asset Management</li><li>Demonstrated critical thinking, problem solving and influencing skills</li><li>Proven ability to build and maintain productive partnerships at all levels across a highly complex organizational structure</li><li>Strong communication, relationship building, coaching and leadership skills</li><li>Ability to successful navigate conflict, competing priorities and deadlines.</li><li>Experience in leveraging technology solutions to solve problems</li></ul>The TeamThe Asset Management Talent Development team (AMTD) is part of the larger Asset Management Human Resources (AMHR) team. AMTD has three focus areas: role specific learning, talent practices and supporting inclusion efforts.<h3>Certifications:</h3><h3>Category:</h3>Human Resources, TrainingMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Manager, Asset Management Investor Learning

<h3>Job Description:</h3><h3>This role requires you to live in the Greater Knoxville or Chattanooga, TN areas in order to service local client companies on their campuses in person 4-5 days a week.</h3>Put your expertise in retirement planning to work every dayThe Expertise We’re Looking For<ul><li>Series 7 &amp; Series 63 licenses required</li><li>2+ years of experience in a customer service or sales role preferred</li><li>Knowledge of tax exempt retirement products and services highly desirable</li><li>Previous phone center experience preferred</li><li>Demonstrated ability to deliver exceptional customer results</li></ul>The Purpose of Your RoleRetirement Planners play a critical role in driving customer loyalty so our Tax Exempt retirement plan participants choose to become Fidelity customers for life. They will be responsible for helping our workplace participants better understand and maximize their plan benefits and provide the education and guidance they need to make their own informed decisions.The Skills You Bring<ul><li>Your comprehensive understanding of the current market, economy, &amp; economic trends</li><li>Your robust consultative, influencing and communication skills</li><li>Proven capability to be proactive and demonstrate initiative</li><li>Strong time management and prioritization skills</li><li>Your receptiveness to feedback and willingness to adapt to change</li></ul>The Value You Deliver<ul><li>Onboarding new participants into their workplace plans by providing education on their company’s match and savings as well as fundamental guidance to help with choosing their investment strategy</li><li>Supporting consolidation inquiries by proactively asking participants about prior workplace plans and other outside investments and offering suitable solutions to meet the customers’ needs</li><li>Actively engaging Tax Exempt Market retirement plan participants in a needs based analysis to identify appropriate solutions that will compliment and support their overall retirement plan</li><li>Leverage guidance offering and appropriate tools to assist customers with their retirement readiness</li><li>Applying consultative selling skills to customer interactions to identify suitable solutions and guidance while acquiring, retaining and developing assets</li><li>Understanding and articulating Fidelity Viewpoints to provide general education to clients</li><li>Identify opportunities to provide more complex guidance and partner with other Retirement Planner associates as appropriate</li></ul>How Your Work Impacts the OrganizationThe Regional Center Retirement Planner provides education and support for our workplace participants. You’re tasked with creating awareness around retirement readiness and influencing our customers to take action to improve their personal retirement situation. You’re providing value to Fidelity in a variety of ways including increasing cash flow through increasing deferrals and driving crossover customers that creates Personal &amp; Workplace Investment flows.<h3>Certifications:</h3><h3>Category:</h3>SalesMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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