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Description:We are committed to supporting at risk children and families providing them with tools and resources to help prevent children from experiencing child abuse, neglect and abandonment. We are a Christian agency that believes in living our mission, we provide Christ-centered care and support to children and families in need. In response to this community-wide challenge, Presbyterian Children's Homes and Services (PCHAS), provides 14 programs and services in 28 locations, in Missouri, Texas, and Louisiana, which provide children with permanent homes and adults with increased self-sufficiency. This is accomplished by the agency's commitment to “The PCHAS Way” which inspires the agency to be strength-focused, family-centered, and goal driven with every client. Benefits of serving children and families in need through PCHAS include competitive salaries, flex work schedules, paid time off, medical, dental and vision insurance options, voluntary life insurance options, paid holidays, and a generous 403(b) Retirement Plan (After 1 year of employment, PCHAS provides a 3% contribution and an additional 2:1 match up to an employee's 3% contribution). Status: Exempt Working Conditions: Growing Together Program will provide normal office equipment (computer, copier, office furniture). Much of the work week is spent outside the office doing home visits, face to face contact with clients, resource networking and recruiting. Reliable transportation is a necessity and overnight trips may occasionally be necessary for training, quality assurance and Regional meetings. Evening and weekend hours will be required as needed to meet the needs of client schedules and community events. When assisting with community events, this position will require an employee to be able to stoop, bend, stand and lift over 25lbs. Position Summary: To provide strength based, family focused, and goal driven child and family services to families with children ages 0-5 and provide case management and resource coordination for families who drop in to the Family Resource Center for resources such as basic needs assistance, navigation of state benefits, diaper and formula pantry, and computer lab. The position will also host weekly development groups for parents to attend and connect with their children such as Kindermusik, reading time, etc. This position reports directly to the Family Resource Center Supervisor. Essential Job Functions<ul><li>To receive referrals and welcome families to the Family Resource Center for basic needs assistance, diaper/formula assistance, computer lab usage, and more. </li><li>To host mommy and me or parent and me classes such as Kindermusik or reading groups weekly for parents to attend and connect with children. </li><li>To serve as a Medicaid and benefits navigator and assist families in signing up or renewing their benefits with the state</li><li>To work with families to navigate local systems such as mental health and childcare to support growing families. </li><li>To oversee a diaper and formula pantry for families to use on a monthly basis</li><li>To oversee basic needs assistance program on a monthly basis to support families with groceries, bills or other basic needs for their families. </li><li>To assist in facilitating parenting groups or public awareness events to meet the program goals of child well-being and decrease of child abuse and neglect. </li><li>To practice with a family centered, strength focused and goal driven approach while utilizing the PCHAS Way. </li><li>To assist and encourage families to advocate and coordinate (within their capacity) all needed services for themselves. </li><li>To coordinate services for children and their families according to the service plan and best practice standards. </li><li>To consistently reevaluate the plan of service as goals are accomplished and/or changed. </li><li>To maintain all documentation in the case record in CSWIS and provide PIERS data in an ethical and timely manner. </li><li>To maintain the FRC by completing daily and weekly tasks to make sure the FRC is clean and stocked including putting away and cleaning toys to packing diapers for families</li><li>To outreach to families and let them know about monthly calendar of events at the FRC</li><li>To support any other FRC activities conducted by agency </li></ul>Requirements:This position requires education, training and experience in human service delivery to families. The ability to work with a wide variety of human problems and competence in handling crisis intervention is required. Flexibility in terms of work hours is necessary and will necessitate some evening and weekend hours to meet the needs of working families. Possessing excellent interpersonal skills with children and their families is essential along with strong organizational skills, time management, and flexibility in scheduling. This position requires a highly motivated self-starter with special abilities to relate to families with young children, existing social services and community groups. Desired minimum job qualifications: 1. Associates degree in a related field. 2. Two years experience working with children and their families is preferred. 3. Bachelors or LBSW is preferred. Other Requirements:Must hold a valid driver's license, have and maintain a risk-free driving record. Must be willing to undergo initial and periodic child abuse/neglect, criminal history, sexual offender, and child care/elder care disqualification list screenings. As requested, must submit fingerprints for review by the state of your employment and Federal Bureau of Investigation (FBI). Must undergo a pre-employment drug screen and a pre-employment physical with the results showing no evidence of communicable disease. Christian Commitment: Presbyterian Children's Homes and Services is a faith-based Christian organization. We provide Christ-centered care and support to children and families in need. We strive to serve like Jesus. We meet our clients where they are and treat them with respect. We focus on our clients' strengths rather than their problems. And we encourage our clients to focus on their future rather than their past. When we do this well, we help our clients find hope and know the love of God. PI277244158

Family Navigator

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeThis role is an opportunity to lead the delivery of JCB’s customer support strategy in the West region, delighting our customers by developing a strong and capable dealer support network.Reporting to the Service General Manager. This role is based remotely with regular travel to customers, dealers and suppliers (70%) across the region (ID, WY, UT, CO, AZ &amp; NM).Major Tasks, Responsibilities &amp; Key Accountabilities•&nbsp; Develop dealer support to levels that meet or exceed JCB Dealer established metrics.•&nbsp; Ensure dealer and customer queries and complaints are handled promptly and efficiently.•&nbsp; Ensure all weekly and monthly field reports are properly and timely completed and distributed.•&nbsp; Ensure dealers are able to offer adequate product support for new product introductions.•&nbsp; Ensure dealers are updated on all product changes and developments and FSl's completed.•&nbsp; Identify, evaluate, and propose new dealers in conjunction with commercial counterparts.•&nbsp; Identify dealer service training courses on all JCB products are required.•&nbsp; Conduct technical service training courses on all JCB products as required.•&nbsp; Conduct formal quarterly Dealer business plan reviews in conjunction with commercial counterparts.•&nbsp; &nbsp;Assist dealers with warranty policy training, implementation, and administration.•&nbsp; &nbsp;Administer New Policy Introduction Plans across all dealers.•&nbsp; &nbsp;Support National account and strategic account business as required.•&nbsp; &nbsp;Assist dealers with parts sales and marketing.•&nbsp; &nbsp;Ensure dealer personnel are trained and functional with JCB product support systems and tools.• Develop new dealers and positioning for future growth opportunities.• Increase product support connectivity and consistent representation in the marketplace.Minimum Qualifications •&nbsp; &nbsp;Bachelor's Degree preferred.•&nbsp; 5 + years technical service experience with construction equipment•&nbsp; 7 + years of technical service/training experience within a related industry is preferred.•&nbsp; Must be able to travel extensively (70%).•&nbsp; Detailed understanding of a dealership business model.Knowledge, Skills, Abilities &amp; Competencies<ul><li>Proficient in Microsoft Office software </li><li>Comfortable in an in-person office environment</li><li>Technical competence is a plus</li><li>Must be customer service oriented, flexible, and have a high energy level</li><li>Must have excellent follow-through skills </li><li>Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings</li><li>Must be open to domestic and international travel</li><li>Desire and proven ability to learn and grow </li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilySalesPayTypeSalary

District Service Manager - West 

Salary Range:&nbsp;&nbsp;&nbsp;(Min.) -&nbsp;$10.00&nbsp;(Mid.) -&nbsp;&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Customer Solution Center (CSC) Representative II has advanced knowledge of healthcare and various managed care product lines, including Medi-Cal, PASC, L.A. Care Covered/Cal Medi-Connect and is proficient in medical terminology. The position responsibilities include duties such as: assist supporting queues and management with projects as needed (e.g. provide informative feedback on desktop procedures, follow-up on member inquiries, CSC Representative shadowing etc.), acting as back-up support to Call Center Leads. This position handles inbound and outbound interactions involving member eligibility verification, general provider inquiries, claim status (pre-payment), &nbsp;general program and administration questions for all lines of business including direct member request for I.D cards and Primary Care Physician (PCP) changes, triages calls to appropriate units or outside entities and processes payments for L.A. Care Covered members. All interactions are documented in system of record.<h4>Duties</h4> Answers incoming calls for all product lines from members, potential members, providers and advocates. Handles and resolves member issues, assists members in connecting with internal units or external parties such as Plan Partners, Primary Care Physician (PCP) offices, pharmacists, etc. Provides essential information to members regarding access to care issues, coordination of care issues, benefits, Evidence of Coverage (EOC), Member Handbook, etc. Assists providers in using the Interactive Voice Response (IVR) web portal and verifying member eligibility. Documents all calls via the member data base systems. (QMEIS). Ensures department compliance with Health Insurance Portability and Accountability Act (HIPAA) regulations relating to protection of personal history information. Troubleshoots and directs calls to the appropriate departments or outside entities. (60%)Processes payments for L.A. Care Covered members. (15%)&nbsp;Supports robocall and ad-hoc member outreach activities as determined by business need. (15%)Performs other duties as assigned. (10%)<h4>Duties Continued</h4><h4>Education Required</h4>High School Diploma/or High School Equivalency Certificate<h4>Education Preferred</h4><h4>Experience</h4>Required:At least 1 year of customer service call center experience in a healthcare environment. Data entry experience with ability to type a minimum of 40 wpm. Preferred:&nbsp; Managed care or health plan experience.Previous Automatic Call Distribution (ACD) experience preferred. <h4>Skills</h4>Required:Knowledge of medical terminology.Good understanding of service to the disadvantaged population, seniors and or people with chronic conditions or disabilities. Must be a quick learner, excellent team player and customer service oriented. Ability to answer a high volume of calls.Preferred: Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>L.A. Care Health Plan Call Center is available 24 hours a day, 7 days a week, including holidays. Call Center work shifts are assigned based on business need and may include, but not be limited to, evenings, weekends and holidays.Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Call Center Representative, Customer Service Representative, Call Center, Data Entry, Customer Service, Administrative

L.A. Care Health Plan

Customer Solution Center Service Representative II

Salary Range:&nbsp;&nbsp;$55,245.00&nbsp;(Min.) -&nbsp;$69,045.00&nbsp;(Mid.) -&nbsp;$82,867.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Transitional Care Services (TCS) Community Health Worker II (CHW) is responsible for promoting members’ optimal health and well-being through active engagement and helping them navigate and access health services when transitioning between care settings. The TCS CHW supports members and providers through an integrated approach inclusive of community outreach. Through assessment, collaboration, education and support, the TCS CHW helps identify and resolve members’ barriers to safe care transitions from facilities by ensuring coordination with the facility discharge staff and connecting members to their providers as well as appropriate programs and services to support their daily functioning.<h4>Duties</h4>Cultural Mediation Among Individuals, Communities, and Health and Social Service Systems: Educating individuals and communities about how to use health and social service systems (including understanding how systems operate). Educating systems about community perspectives and cultural norms. Building health literacy and cross-cultural communication. (5%)Providing Culturally Appropriate Health Education and Information: Conducting health promotion and disease prevention education in a manner that matches linguistic and cultural needs of members. Providing necessary information to understand and prevent diseases and help members manage health conditions (including chronic disease). (5%)Care Coordination, Case Management, and System Navigation: Participating in telephonic and/or in-person care coordination and case management with members, facility staff, and providers. Making post-transition referrals and providing follow-up. Coordinating transportation to services and helping address barriers to services. Documenting and tracking individual and population level data. Informing people and systems about community assets and challenges. (25%)Providing Coaching and Social Support: Providing individual support and coaching, including how to manage their health conditions following discharge and identifying critical symptoms. Motivating and encouraging people to obtain care and other services. Supporting self-management of disease prevention and management of health conditions (including chronic disease). Planning and/or leading support and health education groups. (10%)<h4>Advocating for Individuals and Communities: Advocating for the needs and perspectives of communities. Connecting to resources and advocating for basic needs (e.g. food and housing). Conducting policy advocacy for their communities. (5%) </h4><h4>Building Individual and Community Capacity: Building individual and community capacity by training with peers and among CHW groups. (5%)</h4><h4>Implementing Individual Assessments: Participating in design, implementation, and interpretation of individual-level assessments (e.g. Health Risk Assessments, medication reviews, home environmental and safety assessment). (10%)</h4><h4>Duties Continued</h4><h4>Conducting Outreach: Telephonic and/or in-person recruitment of individuals and families to participate in Transitional Care Services and other supports. Follow up on health and social service encounters with individuals and families, in coordination with primary care providers and facility staff. Home visiting to provide education, assessment, and social support following a care transition, if appropriate. (25%)</h4><h4>Perform other duties as assigned. (10%)</h4><h4>Education Required</h4>High School Diploma/or High School Equivalency Certificate<h4>Education Preferred</h4><h4>Experience</h4>Required: At least 6 months of experience as a health navigator, peer support worker, outreach worker, promotora, or working in a community setting and providing health education for chronic conditions, or equivalent.<h4>Skills</h4>Required:Knowledge of community resources for Medi-Cal members. Comfortable working with diverse populations.Exceptional ability to connect and engage with people.Willingness to work in various environments including 1:1 in member’s homes, hospitals, skilled nursing facilities, other clinical settings, and/ or shelters.Excellent verbal and written communication skills.Detail oriented, organized and possess time management skills.Basic computer skills.Preferred:&nbsp; "Bilingual in one of LA Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese ".<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4>Mental Health First Aide Certification<h4>Required Training</h4>Preferred: Successful completion of a Community Health Worker formal training program from a college or other education institution is preferred.Training in health education for chronic diseases, motivational interviewing is desirable.<h4>Physical Requirements</h4><h4>Additional Information</h4>Required:Must have access to reliable transportation to carry out job-related essential functions.Able to work flexible job hours.Travel to offsite locations for work.Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Public Health, Travel Nurse, Medical, Counseling, Healthcare

Transitional Care Services Community Health Worker II

Description:We are committed to supporting at risk children and families providing them with tools and resources to help prevent children from experiencing child abuse, neglect and abandonment. We are a Christian agency that believes in living our mission, we provide Christ-centered care and support to children and families in need. In response to this community-wide challenge, Presbyterian Children's Homes and Services (PCHAS), provides 14 programs and services in 28 locations, in Missouri, Texas, and Louisiana, which provide children with permanent homes and adults with increased self-sufficiency. This is accomplished by the agency's commitment to “The PCHAS Way” which inspires the agency to be strength-focused, family-centered, and goal driven with every client. Benefits of serving children and families in need through PCHAS include competitive salaries, flex work schedules, paid time off, medical, dental and vision insurance options, voluntary life insurance options, paid holidays, and a generous 403(b) Retirement Plan (After 1 year of employment, PCHAS provides a 3% contribution and an additional 2:1 match up to an employee's 3% contribution). Status: Non-exempt Working Conditions: Growing Together Program will provide a childcare space at the Growing Together office where the caregiver will supervise and intervene with children. Other community spaces may be utilized and Growing Together will provide all items necessary for supervision of children in those spaces. Much of the work hours will be spent in the Growing Together office or other community spaces where they will supervise children. Reliable transportation is a necessity for commuting from home to work and other community spaces for events. Evening and weekend hours will be required as needed to meet the needs of client schedules and community events. When assisting with community events, this position will require an employee to be able to stoop, bend, stand and lift over 25lbs. Position Summary: To support Parent Groups management and facilitation of parent groups in Navarro, Limestone, Freestone, and Hill counties with special emphasis in Navarro county. To provide strengthbased, attachment focused supervision to children that promotes healthy child development and learned skills through interaction; help in the prevention of child abuse and neglect through trauma informed supervision of children and evidence-based interactions that work to teach children needed skills; and collaboration with the Parent Groups Coordinator and other Growing Together staff to support parent education groups, parent support groups, community events, and other early childhood trainings. This position reports directly to the Parent Groups Coordinator and works 20 hours per week. Essential Job Functions<ul><li>To provide trauma informed, attachment focused supervision to children of all ages as parents participate in parent education groups.</li><li>To utilize evidence-based interactions with children that teaches necessary skills and promotes healthy child development.</li><li>To co-facilitate parenting education groups with Parent Groups Coordinator including TBRI, COSP, and Mothers and Babies. </li><li>To develop themes and content for Parent Café support groups and order all materials needed for groups</li><li>To help with social media management and content creation for GT accounts in coordination with Community Engagement Coordinator</li><li>To assist startup of parenting education groups and Parent Cafes in local FRCs</li><li>To assist in training youth care providers in parenting curriculums </li><li>To assist in documentation for parenting groups in CSWIS platform </li><li>To practice with a family centered, strength focused and goal driven approach while utilizing the PCHAS Way. </li><li>To work well with others and collaborate with other community organizations as needed. </li></ul>Requirements:This position requires some experience working with children in a childcare setting or similar. The ability to learn and implement evidence-based interventions is required. Must be 21 years of age and have a high school diploma or equivalent. Flexibility in terms of work hours is necessary and will necessitate some evening and weekend hours to meet the needs of working families. Possessing excellent interpersonal skills with children and their families is essential along with strong emotional regulation skills, patience, and flexibility in scheduling. This position requires a highly motivated self-starter with special abilities to relate to, and interact in healthy ways with, young children and their families. Desired minimum job qualifications: 1. Experience in childcare or other related field. 2. Two-year experience working with children and their families is preferred.3. Some college experience in early childhood education or related preferred. Other Requirements: Must hold a valid driver's license, have and maintain a risk-free driving record. Must be willing to undergo initial and periodic child abuse/neglect, criminal history, sexual offender, and childcare/elder care disqualification list screenings. As requested, must submit fingerprints for review by the state of your employment and Federal Bureau of Investigation (FBI). Must undergo a pre-employment drug screen and a pre-employment physical with the results showing no evidence of communicable disease. Christian Commitment: Presbyterian Children's Homes and Services is a faith-based Christian organization. We provide Christ-centered care and support to children and families in need. We strive to serve like Jesus. We meet our clients where they are and treat them with respect. We focus on our clients' strengths rather than their problems. And we encourage our clients to focus on their future rather than their past. When we do this well, we help our clients find hope and know the love of God. PI277224564

Parent Groups Assistant (Part-time)

We are committed to supporting at risk children and families providing them with tools and resources to help prevent children from experiencing child abuse, neglect and abandonment. We are a Christian agency that believes in living our mission, we provide Christ-centered care and support to children and families in need. In response to this community-wide challenge, Presbyterian Children’s Homes and Services (PCHAS), provides 14 programs and services in 28 locations, in Missouri, Texas, and Louisiana, which provide children with permanent homes and adults with increased self-sufficiency. This is accomplished by the agency’s commitment to “The PCHAS Way” which inspires the agency to be strength-focused, family-centered, and goal driven with every client. Benefits of serving children and families in need through PCHAS include competitive salaries, flex work schedules, paid time off, medical, dental and vision insurance options, voluntary life insurance options, paid holidays, and a generous 403(b) Retirement Plan (After 1 year of employment, PCHAS provides a 3% contribution and an additional 2:1 match up to an employee's 3% contribution). Status: Non-exempt Working Conditions: Officed at the assigned foster care and adoption office. Position is performed in a typical office setting. Utilizes typical office equipment. Occasional local travel using employee’s own vehicle. The Administrative Assistant travels to other PCHAS offices as needed. Schedule is part time with typical office hours with occasional evening and/or weekend hours. Position is subject to mild/moderate stress. Position Summary: The Administrative Assistant is a position created to provide assistance in the administrative area of the Foster Care program under the direction of the Program Director. Job responsibilities are primarily centered on assisting the Foster Care and Adoption program through such related duties as clerical, records, tracking data for program staff, and assisting case managers with filing in foster home and youth’s records.&nbsp; Essential Job Functions<ul><li>Management of Records: Responsible for assisting case managers with collecting and filing all documents related to foster home records and youth’s files. Assists the case manager in creating, organizing, and maintaining all binders to Foster Home and Youth Records as needed. Assists with inputting all information on youth and foster homes into the CSWIS system.</li><li>Auditing Foster Home and Youth Records: Assists case managers with auditing foster home and youth records. Requests documents as needed from foster families, case managers, and Child Protective Services staff. Follows up with these requests to ensure requested documents are received and filed in the record.</li><li>Tracking Foster Home Training: Assists Home Development Coordinator and case manager in maintaining accurate records and files on foster/ adoptive parents and fostering connections families; facilitates tracking, monitoring, following up, and collecting all required documentation that must be turned in by licensed foster/adoptive families prospective foster/adoptive families for verification.</li><li>Closing Adoption files and youth and family files: &nbsp;Assists the Administrative Coordinator with dismantling child and foster/adopt family files when an adoption has occurred and prepares the file for closure and archiving in Houston. Assists with making copies as needed for the foster home file if the family home is remaining open for additional children in foster care.&nbsp;</li><li>Admissions: Assists Administrative coordinator with creating and updating youth intake binders and educational portfolios. Assists home development staff with creating and updating training binders for prospective foster/adoptive families.</li><li>Staff Support: Provides clerical support to Director and staff, including generating letters, memos, brochures, flyers, reports, newsletters, etc. Provides back up for staff in retrieving documentation from files, copying, faxing, and mailing. &nbsp;Makes phone calls on behalf of staff as needed in the process of task completion and other program operational requirements. Provides general support, information, and coordinates requests with all foster / adopt parents. Visits satellite offices as needed for administrative help.&nbsp;</li></ul> Education and Experience<ul><li>Must be at least 18 years of age.</li><li>Must have valid Texas driver’s license and good driving record.</li><li>High School education or GED equivalent.</li><li>At least 2 years’ previous experience in a job performing related tasks.</li></ul>Skills:<ul><li>Must be highly organized, self-starter, able to prioritize tasks and manage competing demands, able to work effectively with minimal supervision, ability to work as a member of a professional team.</li><li>Understanding and commitment to high ethical standards.&nbsp;</li><li>Ability to encourage others and demonstrate compassion in all areas.</li><li>Must have excellent interpersonal and telephone skills.</li><li>Must have excellent skills related to use of computer and Microsoft Office software; good typing skills (60 WPM or above), and able to effectively use other office equipment (e.g. copier, laminator, printers)Bachelor’s degree in Social Work (LBSW) or related field with a minimum of 2 years of experience is required OR Master Degree in Social Work (LMSW or LCSW) or related field, with 3 years of experience in Child Placement is preferred.</li></ul> Other Requirements: Must hold a valid driver’s license, have and maintain a risk-free driving record. Must be willing to undergo initial and periodic child abuse/neglect, criminal history, sexual offender, and childcare/elder care disqualification list screenings. As requested, must submit fingerprints for review by the state of your employment and Federal Bureau of Investigation (FBI). Must undergo a pre-employment drug screen and a pre-employment physical with the results showing no evidence of communicable disease. Christian Commitment: Presbyterian Children’s Homes and Services is a faith-based Christian organization. We provide Christ-centered care and support to children and families in need. We strive to serve like Jesus. We meet our clients where they are and treat them with respect. We focus on our clients’ strengths rather than their problems. And we encourage our clients to focus on their future rather than their past. When we do this well, we help our clients find hope and know the love of God. PI277152738

Administrative Assistant (Part-time)

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Systems Services and Support Analystto work in Fidelity’s Enterprise Infrastructure Group in Merrimack NH or Westlake TX. <h3>Team</h3> We are always exploring new ways to provide value to our customers. Above all, we are committed to improving the automation of this area to ensure the fastest and most reliable outcomes. The team has a direct and positive impact on Fidelity’s clients. <h3>Role</h3> Fidelity Investments is looking for a qualified individual to assume a key role as Systems Services and Support Analyst within the Electronic Data Transmissions team (EDT) of the Production Services-SRE group. The EDT team is the primary entry point used by a wide variety of Fidelity clients to send financial and indicative data to the Workplace Investing (WI) division. The team is responsible for the implementation, maintenance, and support of file transmissions between WI and third parties and the systems that enable them. The responsibilities of this role include the analysis of incidents and abends, monitoring of the environment, and responding to user request tickets. Additional responsibilities and assignments are possible, depending on the experience, skills, and interests of the successful candidate. <h3>The Skills and Expertise You Have</h3> <ul> <li> 3-5 Years of working experience and solid understanding of FTP / SFTP / AS2/ NDM and other managed file transmission protocols </li><li>Experience with batch and data support activities using JCL, COBOL, DB2 and various mainframe technologies such as Control-M, TSO, ISPF, and SQL. </li><li>Experience with Python scripting and automation </li><li>Proven ability to script mainframe automation with REXX and other mainframe tools. </li><li>Prior application and batch operations and support experience that demonstrates analytical and problem-solving skills </li><li>Phenomenal customer service skills and customer satisfaction orientation </li><li>Strong oral and written communication skills </li><li>Availability to provide some off-hours /weekend on-call coverage as required. </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Fidelity TalentSource

Systems Services and Support Analyst

Title: Student Services Specialist III, North Davidson
POSITION SUMMARY This position represents the college to potential students and their families, secondary schools and their respective officials, post-secondary institutions and their respective officials and the community at large. The main emphasis of this position is to build relationships with prospective Nashville State Community College students and to assist and advise them through the enrollment process, including career advising.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Provide student-centered service and advising to prospective students and their families regarding the college, academic offerings, career choice, admission procedures and financial aid options. This includes assisting applicants through the application, career development and financial aid process. Develop, coordinate and expand activities related to New Student Orientation and other student on-boarding communications and services. Collaborate to develop, refine, deliver and evaluate orientation for new students, including the development of new recruitment programs for transfer and non-traditional students.
Manage ongoing effective and strategic communication with prospective students and applicants via letters, telephone calls, personal visits, electronic and social networking mediums, etc. regarding college information, course programs, resources, career options and the enrollment process. Participate in recruitment events on and off campus, such as high school fairs, college fairs, campus tours, open houses and other events.
Coordinate assigned activities with other college programs, departments and external entities. Provide regular reports on contacts to prospective students and student applicants, as well as on visits to schools and campus visits. Assist in planning, implementing and evaluating creative approaches to increase awareness about Nashville State to prospective student audiences for the purpose of increasing enrollment and college completion. Serve on college committees as assigned. Oversee student workers as needed.
REQUIRED QUALIFICATIONS Bachelor’s degree
Two (2) years’ experience working with students
Career advising experience
Prior customer service experience
Proficient computer skills
PREFERRED QUALIFICATIONS Master’s degree
Prior marketing experience
Bilingual, preferably Spanish and/or Arabic
Experience with Ellucian products, particularly Banner
KNOWLEDGE, SKILLS AND ABILITIES Ability to use available technology for data collection, analysis, and outreach for recruitment, admission, financial aid and enrollment of students. Ability to work effectively with a wide range of constituencies in a varied community. Working knowledge of regulations governing federal, state, and institutional policies regarding the administration of financial aid. Excellent oral and written communication skills. Strong customer service skills. Knowledge of college recruitment, career counseling, admissions and/or financial aid processes. Critical thinking skills, and the ability to analyze data. Record keeping and reporting skills. Ability to work some weekend and evening hours.
Open Until Filled: Yes
Rate of Pay: $45,727.00 to $54,873.00 annually, depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.

Motlow State Community College


      Student Services Specialist III, North Davidson
    

Salary Range:&nbsp;&nbsp;$77,265.00&nbsp;(Min.) -&nbsp;$100,445.00&nbsp;(Mid.) -&nbsp;$123,625.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Translation Services Specialist III works closely and collaboratively with Cultural and Linguistic (C&amp;L) Manager, various internal C&amp;L team members, client departments and vendors by fostering and maintaining a team-oriented, continuous quality improvement culture. The Translation Services Specialist III manages overall translation/alternative format operations, including processing and overseeing organization-wide translation and alternative format requests and ensuring quality and timely delivery of all requests. The Translation Services Specialist III monitors vendors’ performance and compliance with contractual obligations including addressing any operational and performance gaps in a timely manner to ensure continuity of quality and timely services. The Translation Services Specialist III is responsible for conducting oversight of internal business units’ compliance with the regulatory agency requirements (Department of Health Care Services (DHCS), Department of Managed Health Care (DMHC), Centers for Medicare and Medicaid Services (CMS)) related to translations/alternative formats for all product lines and address any gaps. The Translation Services Specialist III ensures that processes and functions are effective and efficient by identifying and making recommendations on areas to enhance and streamline the end-to-end translation/ alternative format process and engages with cross functional areas and vendors to implement interventions. Acts as a Subject Matter Expert, serves as a resource and mentor for other staff.<h4>Duties</h4>Oversee completion of the end-to-end translation/alternative format requests cycle submitted through Plunet and Language Vault and all tasks associated including invoice review.&nbsp;Maintain translation memory, glossary and style guides for optimal translation outcomes and review periodically.&nbsp;Monitor and manage vendors’ performance through observation, monthly performance and quality reports, and joint operation meetings.&nbsp;Address any operational and performance issues/gaps in a timely manner.&nbsp;Applies subject expertise in evaluating business operations and processes. Identifies areas where technical solutions would improve business performance. Consults across business operations, providing mentorship, and contributing specialized knowledge. Ensures that the facts and details are correct so that the project’s/program's deliverable(s) meets the needs of the department, organization and legislation's policies, standards, and best practices.Train/educate internal and external staff on the translation/alternative format processes and provide technical assistance as a subject matter expert.&nbsp;Develop and improve internal and external educational materials based on the identified needs.&nbsp;Participate in applicable workgroup meetings representing C&amp;L Services Unit including the annual mailing workgroups.Conduct oversight of internal business units’ compliance with the regulatory agency requirements (DHCS, DMHC, CMS) related to translations/alternative formats.&nbsp;<h4>Duties Continued</h4>Document internal monitoring activities in the manner by which C&amp;L is able to demonstrate compliance to the regulatory agencies (e.g. reports, meeting agenda/minutes, corrective action plan).Address any compliance gaps/issues in a timely manner, including but are not limited to corrective action plans and escalating issues, as appropriate. Support audit documentation and serve as liaison as needed. Prepare translation/alternative format sections of reports (e.g. utilization reports and annual evaluation), including but are not limited to utilization, quantitative and qualitative analysis.&nbsp;Identify opportunities for improvement related to translation/alternative format services, make recommendations for relevant operational and process/system enhancements to the leadership and implement them in collaboration with appropriate stakeholders, including C&amp;L staff, cross functional areas and/or vendors. &nbsp;Develop projects/programs to support C&amp;L services.Perform other duties as assigned.<h4>Education Required</h4>Bachelor's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree in Linguistics or Translation<h4>Experience</h4>Required: At least 3 years of experience in overseeing and leading written translation projects in various foreign languages including good track records of delivering large and complex projects (e.g. multilingual manuals) in a fast-paced environment.&nbsp;Preferred: &nbsp; Translation/localization vendor experience including coordinating written translation, desktop publishing, audio recording, and braille projects in a language service provider setting or its equivalent.Managed care/health care experience including working in a health plan and/or with Medi-Cal, under-served and culturally diverse populations.Experience building relationships with organizations and business partners.At least 3 years of experience in leading, overseeing, and/or mentoring program/project teams.<h4>Skills</h4>Required: Able to multitask a high number of projects.Excellent verbal and written skills in English.&nbsp;Ability to work within tight deadlines within a fast paced environment. &nbsp;Proficient with Microsoft Office Suite.Excellent critical thinking and problem solving, time management abilities, and interpersonal skills.Ability to take initiative and produce timely and quality work.&nbsp;Ability to analyze qualitative and/or quantitative data.&nbsp;Strong data/statistical analysis background.Preferred: Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese.Knowledge of translation industry trends and technologies (workflow/content management system, translation memory, machine/AI translation, etc.).Knowledge of managed care language assistance regulations.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Medicaid, Medicare, Healthcare

Translation Services Specialist III

Description:We are committed to supporting at risk children and families providing them with tools and resources to help prevent children from experiencing child abuse, neglect and abandonment. We are a Christian agency that believes in living our mission, we provide Christ-centered care and support to children and families in need. In response to this community-wide challenge, Presbyterian Children's Homes and Services (PCHAS), provides 14 programs and services in 28 locations, in Missouri, Texas, and Louisiana, which provide children with permanent homes and adults with increased self-sufficiency. This is accomplished by the agency's commitment to “The PCHAS Way” which inspires the agency to be strength-focused, family-centered, and goal driven with every client. Benefits of serving children and families in need through PCHAS include competitive salaries, flex work schedules, paid time off, medical, dental and vision insurance options, voluntary life insurance options, paid holidays, and a generous 403(b) Retirement Plan (After 1 year of employment, PCHAS provides a 3% contribution and an additional 2:1 match up to an employee's 3% contribution). Status: Exempt Working Conditions: Works in a typical office setting and from employee's home, or other community location as established by flexible work agreement, to complete paperwork, documentation, &amp; other indirect service tasks. May conduct therapy in an agency office, in home virtually, or at times may choose, an outdoor setting depending on weather conditions. Attend monthly meetings and bi-weekly staffings, therapists manage their own schedule around these meetings. Position Summary: Provides at least 20 hours of billable therapy weekly. Responsible for management and supervision of full &amp; part-time Therapists to ensure strength-based, family focused, goal driven &amp; Christ centered services are provided to clients and families. Essential Job Functions<ul><li>Provides 20 hours of billable therapy each week. </li><li>Monitor service delivery to ensure the mission of PCHAS is supported by all therapists, working on site and in the community. </li><li>Supervise full and part time therapists, practicum intern students as assigned, provide monthly individual supervisory sessions and completions of annual performance concerns for development plans and/or training needs.</li><li>Monitor program goals and outcomes with the Regional Director. </li><li>Attend clinical staffing, administrative meetings, and trainings as assigned by supervisor </li><li>Monitor Therapist for completion of assessments, treatment plans, and documentation of therapy sessions according to agency, Medicaid, Insurance, and COA standards.</li><li>Oversight of the counseling program and execution of clinical services</li><li>Review and screen referrals made to counseling center and assign to a therapist caseload.</li><li>Participate in the process of screening clinical applicants, interviewing, and hiring. </li><li>Produce a set number of billable hours per week by conducting clinical assessments and personal counseling services as assigned by the director.</li><li>Maintains client files and documentation according to ethical/legal standards as required by policy, procedures, and contract/grant requirements, in an accurate and timely manner.</li><li>Meets agency productivity expectations on a monthly, quarterly, and yearly basis. </li><li>Performs other duties as negotiated to meet agency goals.</li></ul>Requirements:Therapists Supervisor shall possess a master's degree in Social Work, Psychology, or Counseling. Must be licensed in a clinical discipline, i.e. LCSW, LPC, LMFT, etc. in the state of Texas. Two years of supervision in a clinical setting is preferred. Skills:Represents Presbyterian Children's Homes and Services (PCHAS) to the professional community. Must have strong verbal and written communication and ability to represent the agency well. Builds and maintains positive community relationships with referral sources, Family Court, treatment providers, schools, and agency partners. Builds and maintains rapport with children, parents, and families; actively managing and resolving conflicts. Plans, arranges, and/or provides crisis intervention services as needed. Maintains confidentiality and HIPAA standards for all assigned clients and families. Must be able to operate computer using agency approved software programs, and other office machines such as copier, calculator, telephone, etc. Must have the ability to navigate data entry systems. Strong psychosocial assessment and decision-making skills; possess good understanding of various treatment methodologies utilizing strength-based clinical interventions and evidence-based practices. Excellent time management, organization, planning, and assertive communication skills. Ability to prioritize tasks and resolve conflict/problem-solve with minimal supervision. Must have the ability to work with people from various ethnic groups in a culturally competent manner. Other Requirements:Must hold a valid driver's license, have and maintain a risk-free driving record. Must be willing to undergo initial and periodic child abuse/neglect, criminal history, sexual offender, and childcare/elder care disqualification list screenings. As requested, must submit fingerprints for review by the state of your employment and Federal Bureau of Investigation (FBI). Must undergo a pre-employment drug screen and a pre-employment physical with the results showing no evidence of communicable disease. Christian Commitment:Presbyterian Children's Homes and Services is a faith-based Christian organization. We provide Christ-centered care and support to children and families in need. We strive to serve like Jesus. We meet our clients where they are and treat them with respect. We focus on our clients' strengths rather than their problems. And we encourage our clients to focus on their future rather than their past. When we do this well, we help our clients find hope and know the love of God. PI277157696

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