Associate, Technology Vendor Management - Cloud

Job Description

How will you make an impact in this role?

Looking to join a team in Technology that is dynamic, fast paced, and forward looking? American Express is continuing to grow its Technology Vendor Management (TVM) team and capabilities to ensure our critical third-party relationships deliver strong value, resilience, and risk management at enterprise scale.

This Phoenix, AZ based role will support the ongoing governance and oversight of strategic third parties within our Public Cloud category. The successful candidate will partner closely with Technology, Global Supply Management (Procurement), Legal, and other internal stakeholders to support multiple vendor management activities, contract administration, reporting, and operational processes.

We are looking for a candidate with experience in vendor management, sourcing, third-party risk, or technology operations who can help drive effective vendor engagement strategies, support governance activities, and contribute to our cost optimization and operational excellence.

Responsibilities

• Support end-to-end vendor management activities for Public Cloud partners including contract governance, risk reviews, cost tracking, reporting etc.
• Support ongoing relationship management of key vendor partners in the program, including responsibility for Third-Party Lifecycle Management (TLM).
• Support Quarterly Business Reviews with our key partnerships.
• Prepare presentations, status updates, and reporting materials for leadership and stakeholder meetings.
• Collaborate across technology and business teams to support operational efficiency, process improvements, and vendor-related initiatives.
• Provide your expertise and engage with internal and external partners to understand trends in the industry and create a point of view on competitive pricing, delivery locations, and emerging opportunities/risks.

Qualifications

Minimum Qualifications

• Bachelor’s degree in Business, Technology or a related field.

• Minimum 2-3 years of experience working with cloud concepts and/or vendor management.

• Strong organizational and analytical skills with attention to detail.

• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Program management experience to build strategic roadmaps, facilitate delivery transformation etc.

• Contract administration, vendor governance, or third-party risk management experience.

• Ability to thrive in a hybrid office (3x a week) work setting.

• Proficiency in PowerPoint, Excel, and reporting/dashboard tools.

• Cloud certification(s) or course material.

About us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​