Director, Military and Veteran Services

Compensation Type: Salaried

‎

Compensation: $92,184.00

‎

The Director of Military & Veteran Services and Military-Connected Students serves as the college's senior leader responsible for the strategy, performance, and outcomes of military-connected student enrollment and success, including veterans, active-duty service members, National Guard and Reserve members, spouses, and dependents. The Director collaborates across Academic Affairs, Enrollment Services, Financial Aid, Advising, Institutional Research, Workforce Development, and Marketing and Communications to align strategy, policy, and resources for military-connected students.

ESSENTIAL JOB FUNCTIONS

Strategic Leadership & Direction

• Provides strategicleadershipforthecollege'svision,priorities, and outcomes relatedtomilitary-connectedstudents, serving astheinstitutional authority and advisor on military-connected student success.
• Leads the design, execution, and continuous refinement of a comprehensive, multi-year strategic framework for military-connectedstudents that integrates StrategicEnrollmentManagement(SEM),studentsuccess,compliance,and workforce alignment.
• EmbedsSEMprinciples,includingmarketanalysis,recruitment pipelines, yieldstrategies,onboarding, retention,persistence, completion, andpost-completionoutcomeswithinbroaderinstitutional strategyratherthanasa standalone function. Contributes tocollege-wide student success, equity, and enrollment initiatives with a military-connectedstudent lens.

Operational Leadership

• Providesleadershipandoversightforallmilitaryandveteranservices, including orientation, advising coordination, benefits certification support, transition assistance, academic and career navigation, and referral to campus and community resources.
• Ensures programs and services are trauma-informed,culturally responsive, and aligned with best practices for serving military-connected learners. Develops and scales engagement opportunitiesthatfosterbelonging,connection,andleadershipdevelopment among military-connectedstudents. Oversees the operation and strategic use of any designated veterans or military-connectedstudent spaces.
• LeadsandmanagestheTransferStudentSuccessteamthatspecializes in student advising, resource development, and program implementation related totransfer aswell asthe Weiler Scholars, specifically. Leads the operations of the Transfer Center.
• Ensures institutional compliance with allapplicable federal, state, andVA educationbenefitregulations,includingGIBillprogramsandstatemilitary education benefits. Monitors regulatory changes and assess institutional impacts; recommends policy, process, and system updates as needed.
• Provides leadership, supervision, coaching, and professional development for staff supporting military-connected students. Develops and manages budgets, grants, and external funding related tomilitary and veteran services.Identifiesandpursuesexternalfundingopportunities,partnerships, and grants that advance military-connectedstudent success.

Partnerships & Collaboration

• PartnerswithMarketingandCommunicationstodevelop targeted,multi-channeloutreachandrecruitmentstrategiesformilitary-connectedstudents. Builds and maintains relationships with military installations,National GuardandReserveunits,veteranserviceorganizations,workforce partners, andcommunity-basedagencies. Represents thecollege atmilitary, veteran, and community events to promote educational pathways and services.
• CollaborateswithWorkforce Development andAcademic Affairstoalign military-connectedstudentrecruitmentwithhigh-demandcareerpathways and credit-for-prior-learning opportunities.
• ServesasakeypartnertoFinancialAid,Enrollment Services, andRecords toensure accurate, timely, andstudent-centeredcertification and reporting processes.
• Serves as the institutional advocate for military-connectedstudents, ensuring theirneedsareintegrated intocollege-wide policies, initiatives, andtechnologyimplementations.Collaborateswithadvising,counseling, disabilityservices,basicneedssupport, andacademic unitstocoordinate holistic, wraparound support.
• Serves as the institutional advocate for military-connected students, ensuring their needs are integrated into college-wide policies, initiatives, and technology implementations. Collaborates with advising, counseling, disability services, basic needs support, and academic units to coordinate holistic, wraparound support.

Assessment, Reporting, & Continuous Improvement

• Leadsassessmenteffortsformilitaryandveteranservices,includingstudent feedback, service utilization, and outcome evaluation. Prepares reports, presentations,andbriefingsforexecutiveleadership,governancebodies, and external stakeholders. Uses evidence-basedpractices and national benchmarks to inform program design and improvement.

Culture of Respect

• Fostersandmaintainsasafeenvironment ofrespectandinclusionfor faculty, staff, students, and members of the community.

Minimum Qualifications

• A Bachelor's degree from an accredited institution
• Five (5) years of progressively responsible experience in higher education or a related field. Demonstrated experience serving military-connected students and working with VA or military education benefits.
• State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
• *An appropriate combination of education, training, coursework, and experience may qualify a candidate.

CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.

Full Time/Part Time:

Full time

Union (If Applicable):

Scheduled Hours:

40

Additional Information

In order to ensure your application is complete, you must complete the following:

• Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.

Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.