Manager, Business Development

Job Description

Build Relationships. Create Value. Drive Middle Market Growth.

At American Express, we help organizations move their business forward by solving complex problems through our financial and technology solutions. Our Middle Market Sales organization is a fast-paced, strategic team looking for a dynamic sales professional to help take our segment to the next level.

As a Manager, Business Development, you are joining a team responsible for new customer acquisition in the defined, mid-market space. You have the opportunity to own the end-to-end sales process working with prospective customers of annual revenues between $4M - $10M.

Prospecting, solution demonstrations, and customer meetings will be conducted by both Microsoft Teams and phone. Your focus will be to understand each customer’s complex needs through problem driven discovery while identifying the right American Express solution set.

Success in this role requires discipline, a desire to grow as a professional and an unwavering commitment to put our customers first. You will diagnose and solve complex business challenges, engage multiple stakeholders, build compelling business cases, and orchestrate the right combination of American Express products, technology, and cross-functional partners to solve them. 

This role is ideal for a motivated sales professional looking to build their experience in consultative B2B selling and grow with American Express.

Responsibilities

• Develop and execute an outbound prospecting strategy for assigned mid-market companies between $4M - $10M in annual revenues
• Manage and drive an inbound lead strategy for prospective customers with up to $300M in annual revenues
• Utilize business acumen and problem-led discovery to understand the prospective customers’ initiatives and goals
• Develop and co-create the customer solution by conducting solution demonstrations, value analysis, and cross functional partnership
• Drive and own the end-to-end, prospect sales cycle and sales experience from prospecting to deployment transition
• Manage your pipeline with discipline, maintaining accurate records, forecasting opportunities, and working toward established sales goals.
• Contribute to the team and culture while raising the bar for colleagues and customers

Qualifications

• Experience: 2+ years of full cycle B2B sales experience. SaaS/Fintech experience preferred, not required.
• Accountability & Ownership: Documented track record of consistently meeting and exceeding a monthly/quarterly/annual targets.
• Business Acumen & Natural Curiosity: Curiosity to understand our prospect’s business and initiatives and how American Express can be a resource to their business
• Executive Presence & Communication: Ability to professionally challenge the status quo internally and externally while clearly articulating value and anticipated outcomes
• Coachability, adaptability, and resilience: Desire to continually improve and grow as a professional.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

About us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​