Senior Analyst-Data Analytics

Job Description

American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and continues to be an exciting and fast-growing business. To maintain this success, the organization must accelerate sales and drive profitable charge volume growth. The Global Sales Enablement, Pricing & Transformation (SPT) team within GCS is instrumental in ensuring achievement of these objectives. The Senior Analyst position within SPT offers you the opportunity to be part of this dynamic organization and help GCS navigate towards growth.

This position reports to the Senior Manager, US SME Middle Market Acquisition. This role will work collaboratively with Sales, Marketing, Product, Finance and Incentive Governance to provide strategic analyses, insights, sales performance, and thought leadership to support the Middle Market Acquisition organization. The Senior Analyst will support strategic initiatives and run-the-business activities from analysis through implementation, helping balance business growth, sales effectiveness, and colleague experience. The role will also help define success metrics and develop reporting that enables leadership to understand business performance and measure the impact of key initiatives.

Responsibilities

• Support strategic revenue growth and other initiatives by partnering with cross-functional teams to evaluate opportunities, establish success metrics, track results and pro-actively provide updates.
• Champion data-driven decision making by developing analyses and insights that help business partners navigate change and make informed decisions.
• Analyze sales performance and business results, identifying key drivers, emerging trends, opportunities and risks, translating findings into actionable recommendations for leadership.
• Support annual goal-setting and incentive initiatives through modeling, analysis, performance tracking, and development of clear communication
• Partner with key collaborators, including but not limited to Business Blueprint leadership, Marketing, Incentive Governance, and Enterprise Digital & Analytics to solve business challenges and advance key priorities.
• Manage multiple priorities and workstreams while adapting quickly as business needs evolve.

Qualifications

Required Qualifications:

• Experience working with large and/or unstructured datasets.
• Working knowledge of SQL/Hive, Excel, Tableau, Python, and PowerPoint
• Strong analytical and problem-solving skills with the ability to translate complex data into meaningful business insights and recommendations.
• Strategic and curious thinker with strong business acumen and an interest in identifying opportunities for growth and improvement.
• 2+ years of relevant work experience
• Bachelor’s degree

Preferred Qualifications:

• Strong project management and organizational skills with the ability to independently drive workstreams and deliver results.
• Resourceful self-starter with the ability to navigate ambiguity, apply structured thinking, and balance analytical rigor with speed and business practicality.
• Ability to connect broader business strategies and objectives to specific analyses, initiatives, and recommendations.
• Strong consultative and relationship-building skills with the ability to partner effectively with business leaders and cross-functional teams to solve complex business challenges
• Excellent written and verbal communication skills, with the ability to tailor insights and recommendations to the audience.

• Ability to adapt to changing priorities and deliver results in a dynamic business environment.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

About us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​