Senior Project Manager

Job Description

The Senior Project Manager is responsible for leading high-complexity creative marketing projects and defined programs within the OnBrand (OB) organization. This role drives end-to-end delivery of complex, integrated programs with Director oversight, while leading and mentoring junior PMs across workstreams and contributing to process improvements across teams. The role requires strong executive presence and visibility with senior OnBrand and Marketing Partner stakeholders.

Responsibilities

• Mastery of the OB creative process; successfully leads end-to-end delivery of complex, integrated programs and projects with Director oversight.
• Owns planning and delivery for defined programs, coordinating related projects and workstreams to ensure alignment and execution
• Provides day-to-day leadership to junior PMs across assigned workstreams, ensuring clear ownership and coordinated execution
• Partners with Account, Creative, Design, Dev, Production, and Strategy teams to execute projects on time
• Leads project and program approach discussions and provides recommendations to functional leads
• Leads retrospectives and applies learnings and best practices to improve future ways of working
• Drives alignment conversations with internal teams and Marketing Partners (MPs) to ensure readiness for project kickoff and execution
• Serves as a trusted partner to B40+ OnBrand leaders and MP stakeholders, providing clear visibility into status, risks, tradeoffs, and decisions
• Expertly manages timelines, resourcing, and capacity in Workfront, including financial tracking, burn, and reporting
• Produces clear, concise and actionable documentation and meeting notes
• Proactively identifies risks and potential scope creep; assesses impacts to timeline, budget, and resources, recommends solutions, and leads the formal change management process when needed

• Participates in annual planning and scoping, helping assess scope, timing, resources, dependencies, and budget needs

  Soft Skills

• Strong organization and judgment; navigates ambiguity in a fast-paced environment by asking the right questions and finding a clear path forward
• Connects the dots across projects, understanding key nuances, dependencies, and the bigger-picture business context
• Builds strong relationships across the Enterprise, sets clear expectations, holds teams accountable, and adapts to find practical solutions that keep work moving forward
• Communicates clearly and confidently with working teams and senior leaders, proactively surfacing risks and solutions
• Mentors and empowers junior PMs to take ownership and grow their skills, supporting development through coaching and targeted opportunities

Qualifications

• 7+ years of professional experience (360 campaign management PM experience preferred)
• Experience managing $7MM–$10MM in total annual budget
• Experience leading and mentoring junior PMs across multiple workstreams
• Strong knowledge of creative production (digital, print, integrated campaigns)
• Expertise in project management tools (e.g., Workfront)

• Strong communication and presentation skills, with the ability to synthesize complex information for senior stakeholders

  Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

About us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​