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Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description The Harvard Federal Credit Union (Harvard FCU) is one of the fastest growing Credit Unions in the country and a leader in our industry. As a not-for-profit cooperative, we put our members’ best interests first in all that we do. We are passionate about service and fanatical about solving problems. Integrity and transparency are the foundation of Harvard FCU's philosophy. Our mission is to enhance our members’ lives by developing and offering trustworthy products that are easy to understand, easy to use, and best suited to meet their financial needs.Harvard FCU:&nbsp;<a href="https://harvardfcu.org/" target="_blank">https://harvardfcu.org/</a>&nbsp;Job Specific Responsibilities:Responsible for a comprehensive array of Member Services Representative (MSR) duties:<ul><li>Processes;<ul><li>transactions: deposits, withdrawals, loan payments, etc.</li><li>stop payments on teller checks, personal checks and ACH.</li><li>all consumer loan applications/ability to disburse loans/setup loan payments/order coupon payment books.</li></ul></li><li>Balances daily teller drawer and cash recyclers. Oversees all aspects of daily branch settlement.</li><li>Orders/sells cash and balance the vault.</li><li>Handles basic member issues, complaints and counsels members with specific requests or refers to Senior Member Service Representative or manager as appropriate.&nbsp;</li><li>Sells money orders and processes cash advances.</li><li>Payroll maintenance/schedules payments and transfers/ACH Originations.</li><li>Opens savings and checking accounts/certificates/IRA accounts, including the processing of IRA transfers and rollovers.</li><li>Assists;<ul><li>members with domestic and international wire transfers.</li><li>with the daily balancing of the ATM terminals.</li></ul></li><li>Completes deposit verifications, address changes and other written inquiries.</li><li>Foreign currency sales and check collection.</li><li>Services the coin machine.</li><li>Provides branch telephone coverage for incoming calls promptly and professionally.</li><li>Maintains a neat and clean workstation and assists in maintaining the overall Branch appearance.</li><li>Primary resource for tellers in resolving problems, maintaining quality level of member service, and increasing sales of Harvard FCU products and services through referrals.</li></ul>Responsible for maintaining comprehensive job knowledge:<ul><li>To develop and maintain a high level of knowledge of Harvard FCU accounts and services to assist in the cross selling of appropriate products and services to meet members’ needs</li><li>Successful completion of in-house training sessions and other recommended training programs</li><li>Develops and maintains a comprehensive working knowledge of all Credit Union systems utilized by the Retail Group</li><li>Completes required annual training for Bank Secrecy Act&nbsp; (BSA), responsible for accurately completing Currency Transaction Reports (CTRs), adhering to the Customer Identification Program (CIP) Policy, reporting suspicious activity to the BSA Officer, performing Office of Foreign Assists Control (OFAC) inquires, and Branch Robbery Procedures.</li></ul>The above is a description of ordinary duties of this position.&nbsp;It is expected that occasionally other duties, both related and unrelated to the above will be assigned and therefore, required.Working Conditions:<ul><li>This position is fully on site.</li></ul> Qualifications Basic Qualifications:The following qualifications are the minimum threshold for which a candidate must meet in order to be considered for this role.<ul><li>High school diploma and a minimum of one-year relevant training and cash handling experience.</li></ul>Additional Qualifications and Skills:The following qualifications are strongly preferred. If you meet some, but not all, we still encourage you to apply. Harvard FCU values employees with a willingness to learn.<ul><li>Proven customer service skills and the ability to problem solve.</li><li>Outgoing personality with excellent interpersonal, communication and computer skills.</li><li>Position requires occasional early Saturday hours on a rotational basis, or when business needs warrant, sometimes on short notice. Attendance at late meetings/events also may be required.</li><li>Must be willing to travel to all branch locations in Boston, Cambridge and Somerville.</li><li>Comfort working in the diverse and multicultural environment of Harvard University and affiliate organizations.</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week, fully onsite.<ul><li>Hours range from 8:15-4:45 (8-hour shift) M-F and&nbsp;7-2:00 (4-hour shift) on Saturdays (an avg. 2 Saturdays 2 per month)</li></ul></li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position.</li><li>Pre-Employment Screening: Credit, Criminal, Education, Identity, Prohibited Parties (OFAC - Office of Foreign Assets Control).</li><li>Other Information:<ul><li>Please provide a cover letter and resume as one document with your application.</li><li>This position has a 90-day orientation and review period.</li></ul></li></ul>#LI-BT1Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 052. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Member Services Representative

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description Harvard FCU is one of the fastest growing credit unions in the country and a leader in our industry. As a not-for-profit cooperative, we put our members’ best interests first in all that we do.&nbsp;We are passionate about service and fanatical about solving problems. Integrity and transparency are the foundation of Harvard FCU’s philosophy.&nbsp;Our mission is to enhance our members’ lives by developing and offering trustworthy products that are easy to understand, easy to use and best suited to meet their financial needs.Harvard FCU:&nbsp;<a href="https://harvardfcu.org/" target="_blank">https://harvardfcu.org/</a>&nbsp;Under the direction of the AVP of Retail, the Branch Manager oversees operations, sales, and service at Harvard FCU branches. As the primary community contact and brand ambassador, the Branch Manager leads branch staff, fostering high-quality service, efficient operations, and effective sales of Harvard FCU products and services.Job Specific Responsibilities:Commitment to Service Excellence<ul><li>Lead by example by delivering exceptional service to members, and internal teams.</li><li>Foster a culture of responsiveness, empathy, and thorough follow-through.</li><li>Ensure operational processes reflect the warmth and attentiveness members expect.</li><li>Promote seamless, efficient, and supportive internal service interactions.</li><li>Ensure all members have access to our services.</li></ul>Empathetic and Solution-Oriented Support<ul><li>Reinforce a culture of care through empathetic, efficient team interactions.</li></ul>Operational Oversight<ul><li>Manage all branch operations: scheduling, opening/closing, daily balancing, security, and audits.</li><li>Ensure consistent, courteous service excellence.</li></ul>Driving Results<ul><li>Grow deposits and drive membership growth by engaging with existing members, sourcing leads, and building new business relationships.</li><li>Ensure compliance with federal/state laws and internal policies.</li><li>Achieve sales goals through strategic initiatives and member engagement.</li><li>Participate in performance meetings and communicate effectively with staff via daily huddles and monthly meetings.</li></ul>Sales Focus<ul><li>Develop and implement sales strategies to promote Harvard FCU products.</li><li>Monitor performance, identify improvement areas, and implement corrective actions.</li><li>Train and mentor staff on sales techniques and member engagement.</li><li>Collaborate with marketing to support campaigns and retain existing members.</li></ul>Community Engagement<ul><li>Represent Harvard FCU in the community and at networking events.</li><li>Actively promote membership growth and increase visibility within partner organizations and local communities.</li><li>Maintain strong relationships with affiliate personnel and conduct on-site visits.</li><li>Support outreach efforts including benefit fairs, seminars, and educational programs.</li></ul>Business Prospecting and Floating<ul><li>Identify and develop new business opportunities to support membership growth.</li><li>Float to other branches as needed to maintain service standards.</li></ul>Business Partner Collaboration<ul><li>Work with department managers to align strategies and initiatives.</li></ul>Know Your Business: Educate &amp; Empower<ul><li>Apply credit union expertise to drive success.</li><li>Foster teamwork, inclusion, and professional development.</li><li>Communicate clearly to ensure alignment and growth</li></ul>Physical Requirements:<ul><li>Ability to lift up to 35 pounds.</li></ul> Qualifications Basic Qualifications:Basic Qualifications are the minimum threshold a candidate must meet in order to be considered for this role.<ul><li>Bachelor’s degree or equivalent work experience required</li><li>3+ years’ relevant work experience</li></ul>Additional Qualifications and Skills:The following qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.<ul><li>Strong<ul><li>understanding of federal and state banking regulations and compliance.</li><li>problem-solving skills and attention to detail.</li></ul></li><li>Proven experience in a leadership role within a financial institution.</li><li>Notary Public registration required (or obtained within 90 days of hire).&nbsp;</li><li>Excellent communication and interpersonal skills.</li><li>Demonstrated written and verbal communication skills, business development, sales and training skills necessary.&nbsp;</li><li>Ability to lead and motivate a team.</li><li>Must display a high level of comfort and sensitivity working within the diverse and multicultural atmosphere.&nbsp;</li><li>Position requires local area travel to various affiliate locations.</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week<ul><li>Branch Operation Hours: Monday-Friday, Typical Hours are 8:15-4:45</li><li>One Saturday a month on average 8:00-12:30</li><li>Occasional after-hours meetings</li></ul></li><li>Visa Sponsorship Information:&nbsp;Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Credit, Criminal, Education, Identity, Prohibited Parties (OFAC - Office of Foreign Assets Control)</li></ul><ul><li>Other Information:<ul><li>Please provide a cover letter and resume as one document with your application.</li><li>This position has a 90-day orientation and review period.</li></ul></li></ul>#LI-BT1Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 056. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

12 Accounting Part Time Jobs