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Summary:&nbsp; Under the general supervision of the Director of Service and Support Administration and the direct supervision of the Service and Support Administration Managers, this position is responsible for the development of a person-centered plan for individuals that promotes self-determination.&nbsp;Assists individuals and their families/guardians to explore and obtain services and supports from variety of sources.&nbsp;Assures that services delivered are in compliance with Federal, State, local rules, regulations, statutes, standards as well as Board policy, regulations and procedures and related Operating Plans.&nbsp; Must strive to meet the Agency mission. and exemplify the Agency's core values. &nbsp;Essential Duties and Responsibilities:&nbsp;include the following. Other duties may be assigned.&nbsp;<ul><li>Coordinates the ongoing Individual Service Plan (ISP) process, to include thorough assessment of individuals served, coordination of ISP team meetings, development of a comprehensive ISP, ongoing reviews to ensure services and supports are provided in accordance with the ISP, verifies the ISP is designed to ensure health, safety and welfare, reflect current level of needs and services as based upon the results of the assessment process and expressed preference of individuals served.&nbsp; Ensures achievement of outcomes that are important to the individual and outcomes that are important for the individual are included in the ISP.&nbsp; &nbsp; &nbsp; &nbsp;As the team leader, addresses the balance of and any conflicts between what is important to the individual and what is important for the individual.&nbsp; &nbsp;</li><li>For assigned cases, coordinates ISP meetings in keeping with the philosophy of self-determination, plans services to meet assessed needs through one single unified ISP.&nbsp; Develops an ISP that supports the concepts and principles of self-determination in accordance with standards as defined through the Ohio Department of Developmental Disabilities rules and MCBDD policies and procedures.&nbsp; &nbsp; &nbsp; These self-determination principles and concepts will include individuals choice of service providers, development of individuals budgets/personal resources, and individual control of services to the extent feasible for each person served.&nbsp;</li><li>Completes the writing of Individual Service Plans (ISPs) within the guidelines established by the SSA department so that the ISP is distributed to the team prior to service delivery date.&nbsp; communicates service dates, corrections, suspensions, disenrollment to Waiver Administration, coordinating changes, ISP revision/reviews, and preventative measures when applicable.&nbsp;</li><li>Will comply with all local, State, Federal rules regulations, statutes, and standards, including DODD and CMS interpretation of said rules.&nbsp;</li><li>Provides support and solicits active participation by the individual and significant others of their choice in the planning process.&nbsp;</li><li>Recommends as a team leader on each assigned individual’s ISP team, or a Medina County DD Board representative for an ICF (as assigned), so that a unified community plan of service can be developed.&nbsp;</li><li>Acts as primary point of coordination for person and between team members for the ISP. Attends meetings, hearings, etc. at sites located throughout the county and state. Assists individuals/families to exercise their rights (due process, access to financial rights and benefits, etc.).&nbsp; &nbsp; &nbsp; Provides feedback regarding the results of the ongoing service review process to individual/family and other appropriate parties. Assists the individual and their family with negotiating services, solving problems, addressing barriers, and making adjustments to the ISP as needed.&nbsp;</li><li>Promote the involvement of agencies/individuals to arrange services that significantly impact the life of the individual while eliminating duplication.&nbsp; Assist the individual in obtaining appropriate agency or community-based services.&nbsp;</li><li>Maintain records and reports in a timely and accurate manner, consistent with accreditation and regulatory standards or contracted agreement.&nbsp;</li><li>Complies with guidelines established by DODD and the Medina Board of Developmental Disabilities regarding reporting of alleged abuse and/or neglect and other incidents as outlined in OAC 5123:1-17-02: Major Unusual Incidents.&nbsp;</li><li>Maintain contact with the person served and all ISP team members in addition to maintaining effective working relationships with staff of other agencies and facilities, families, and the public.&nbsp;</li><li>May arrange for transportation for individuals or may provide transportation as a last resort.</li><li>Provides consultation to staff on specific cases.&nbsp;</li><li>In accordance with DODD requirements, will be responsible for documenting daily and submitting monthly Medicaid Waiver billing documentation in accordance with the Targeted Case Management and / or Medicaid Administrative Claiming Guide. Attends all required Targeted Case Management documentation and/or Medicaid Administrative Claiming training; identifies any training needs, and requests training and support to ensure complete and accurate documentation.</li></ul>Qualifications:&nbsp;Bachelor's degree (B. A.) from four-year college or university required.&nbsp;Applicant must meet the additional requirements as follows<ul><li>To perform this job successfully, an individual should have knowledge of Database software; Spreadsheet software, internal network functions, and Word Processing software.&nbsp; Must meet agency computer literacy requirements.&nbsp;</li><li>Must meet eligibility requirements for DODD Service and Support Certification.&nbsp;</li><li>Valid State of Ohio driver’s license required.&nbsp; Must meet agency driving requirements.&nbsp;</li><li>Must be available to work outside normal program hours and on a rotating "on-call" basis. Must be available to work a varied and flexible schedule to meet the needs of assigned individuals. Must be able to travel to various community-based sites or programs.&nbsp; Not all sites/environments are accessible regarding individuals with mobility issues.&nbsp;</li><li>Must meet all other agency employment requirements.&nbsp;</li><li>Must meet all requirements as outlined on the attached job description.</li></ul>Salary: At least $46,603 annually; to commensurate with education and experienceHours: Full-time exempt positionAvailable:&nbsp; Immediate Start AvailableDate Posted:&nbsp;May 19th 2025How to Apply:&nbsp; Submit employment application and resume to <a href="mailto:jobapps@mcbdd.org" target="_blank">jobapps@mcbdd.org</a>Questions:&nbsp; Please contact Katie Cantrell (Human Resources Clerk) at 330-725-7751 ext. 288The Medina County Board of Developmental Disabilities is an Equal Opportunity EmployerPosting Removal Date June 20th 2025

Medina County Board of Developmental Disabilities

Service and Support Administrator

Join Delta Dental of Oklahoma, the leading dental benefits provider in the state of Oklahoma. This position will work 40 hours per week. Equal Opportunity Employer - Minority/Female/Disability/VeteranDuties: Client Relations Group Setup Representatives service all areas of fully insured pooled group accounts through accurate and timely processing of new groups, group changes and/or group terminations, as well as establishing and distributing legal plan documents and/or supplies necessary to support the administration of the account, in addition to servicing billing and eligibility. Provides direct and proactive support to clients (internal and external), brokers and support staff by maintaining high quality knowledge and service, promoting DDOK electronic services and meeting goals and standards set by DDOK. Qualifications:<ul><li>High school diploma or equivalent in experience.</li><li>Excellent written and oral communication skills, which includes public speaking and presentations.</li><li>Typing a minimum of thirty (30) wpm.</li><li>Minimum alpha data entry skills of 5000 ksph.</li><li>Minimum numeric data entry skills of 7000 ksph with.</li><li>Excellent organizational skills and the ability to multi-task while working with minimal supervision.</li><li>Basic understanding of Accounting principles.</li><li>Oklahoma Insurance License or ability to obtain Oklahoma Insurance License within first (1st) year of employment.</li><li>Minimum one year Customer Service related field.</li><li>Basic knowledge of Microsoft Office products such as Microsoft Word, Excel and Outlook.</li><li>Valid driver's license and willingness to travel overnight when necessary.</li></ul>Additional Qualifications:<ul><li>Degree in Business, Communication, Marketing Relations or similar degree field a plus.</li><li>Experience in a multi-tasking office or administrative environment.</li><li>Knowledge of group insurance profession.</li><li>Excellent Customer Service background preferred.</li><li>Prior Benefit Administration experience a plus.</li><li>Health industry/group insurance background preferred.</li></ul> &nbsp;

Delta Dental of Oklahoma

Client Relations Representative - Group Setup

<h4>Description</h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Trust Administrator to work in Merrimack, NH!<h4>The Role</h4>The Trust Administrator role is an integral member of the Personal Trust Administration team which provides trust services to advisors on the Fidelity Institutional platform and individual trust clients across the U.S.The Trust Administrator is responsible for the day-to-day administrative functions for trusts. The role works with and may act on behalf of the Trust Officer for matters relating to trust administrationThe Expertise and Skills You Bring (The order of these bullets does not matter)<ul><li>Assisting Trust Officers by engaging in all facets of administration for assigned trust relationships </li><li>Processing money movement and other administrative services </li><li>Assisting with managing client expectations </li><li>Collaborating with team members to meet the financial needs of trust beneficiaries </li><li>Managing risk by monitoring trust activity and ensuring policy and procedures are followed </li><li>Increasing client satisfaction through accurate and proactive account management </li></ul><h4>The Team</h4>Our purpose at Fidelity Personal Trust Company is to provide a comprehensive trust services solution to Personal Investing (PI) clients and Fidelity Institutional advisor clients. Our offerings pair the investment management expertise of Fidelity Personal and Workplace Advisors LLC and Strategic Advisers LLC (SAI) or outside RIA’s, and Fidelity Personal Trust Company’s trust administration expertise. The Trust Administrator supports that purpose by competently performing their role to ensure proper trust administration for each trust. We take great pride in building strong and lasting relationships with our customers, providing sound fiduciary guidance, and delivering a best-in-class customer experience.<h4>COVID Work Policy</h4>Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role.<h4>Dynamic Working – Post Pandemic</h4>Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

Fidelity TalentSource

Trust Administrator

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job SummaryThe Revenue Cycle Specialist assists in resolving billing edits that are holding patient claims from Billing, by reviewing medical records and other applicable documentation. This individual will improve the accuracy, integrity and quality of patient charges and will ensure minimal variation in charging practices. &nbsp;The Revenue Cycle Specialist will coordinate all retrospective, concurrent, patient complaint and external billing audits.Essential Functions<ul><li>Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. &nbsp;</li><li>Must be able to work in a stressful environment and take appropriate action. &nbsp;</li><li>Working knowledge of precertification and authorizations.&nbsp;</li><li>Exhibits expertise in editing claims for errors and communicating these corrections by eRequest to Parallon.&nbsp;</li><li>Balances, reconciles, and approves the daily deposit for Parallon.</li><li>Effectively explain charges and demonstrates the ability to answer questions concerning patient accounts.</li><li>Interacts in a positive and professional manner with patients/customers and co-workers.</li><li>Ensures the Charge Batch Report is worked and any rejects are corrected in a timely manner.&nbsp;</li><li>Analyzing and resolving patient claims being held by billing edits on the Bill 45, Bill 49, CRT Medical necessity, Correct Coding Initiative, Outpatient code Editor (OCE), Inpatient Code Editor, Self-Administered and other claims requiring clinical expertise’s. &nbsp;</li><li>Interact with ancillary departments to obtain additional information needed to properly bill the account based on medical record documentation.&nbsp;</li><li>Identify charging, coding, or clinical documentation issues and work with ancillary departments to resolve those issues and notify appropriate leadership.&nbsp;</li><li>Serves as a charge master liaison to include regular reviews of CPT codes, Revenue Codes, reviews of monthly standard CDM error report and communicating with Ancillary departments to resolve issues.&nbsp;</li><li>Responsible for maintaining the Physician Master and the Insurance Master file</li><li>Responsible for any charge error corrections.&nbsp;</li><li>Manages CRNA billing for both the hospital BCBS in State plans and off-site billing company.&nbsp;</li><li>Manages the PLUS report for staff volume.&nbsp;</li><li>Manages and completes all Industrial billing and follow-up.</li><li>Manages and assists ancillary departments with the Charge Audit Tool.</li><li>Responsible for adding Emergency Room Procedure charges.</li><li>Responsible for completion of the Skilled Nursing and Swing bed logs.</li><li>Responsible for exhibits 3, 4, 5, and 8 in the Standard Monthly Accrual (SMA) tool.&nbsp;</li><li>Responsible for balancing the Sleep Lab invoice.</li><li>Responsible for special projects and plays and key role in RAC and audits.</li><li>Displays appropriate office ethics and behavior with regard to interactions with customers, employees, and management. This includes handling conflicts and concerns in a timely and professional manner and utilizing crisis-de-escalation skills when appropriate.&nbsp;</li><li>Displays professionalism while completing multiple urgent tasks in a timely manner.&nbsp;</li><li>Functions as a preceptor or an educational resource in the initial and on-going orientation of new personnel, students, etc.</li><li>Respects and honors cultural and religious differences between patients and self.</li><li>Responsible for SOX Charge Audits.&nbsp;</li><li>Other duties as requested</li></ul> QualificationsEducation<ul><li>High School Diploma or equivalent – Required</li><li>Associate degree – Preferred</li></ul>Licenses/Certifications<ul><li>Certified Revenue Integrity Professional Certification – Preferred</li></ul>Experience<ul><li>1+ year Medical Coding – Required</li><li>Experience with various payer types - Required</li></ul>

St. Francis-Emory Healthcare

Clerical Specialist-Physician Svcs

DescriptionAt&nbsp;ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job SummaryThe Revenue Cycle Specialist assists in resolving billing edits that are holding patient claims from Billing, by reviewing medical records and other applicable documentation. This individual will improve the accuracy, integrity and quality of patient charges and will ensure minimal variation in charging practices. &nbsp;The Revenue Cycle Specialist will coordinate all retrospective, concurrent, patient complaint and external billing audits.Essential Functions<ul><li>Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision&nbsp;&nbsp;</li><li>Must be able to work in a stressful environment and take appropriate action</li><li>Working knowledge of precertification and authorizations</li><li>Exhibits expertise in editing claims for errors and communicating these corrections by eRequest to Parallon</li><li>Balances, reconciles, and approves the daily deposit for Parallon</li><li>Effectively explain charges and demonstrates the ability to answer questions concerning patient accounts</li><li>Interacts in a positive and professional manner with patients/customers and co-workers</li><li>Ensures the Charge Batch Report is worked and any rejects are corrected in a timely manner</li><li>Analyzing and resolving patient claims being held by billing edits on the Bill 45, Bill 49, CRT Medical necessity, Correct Coding Initiative, Outpatient code Editor (OCE), Inpatient Code Editor, Self-Administered and other claims requiring clinical expertise’s</li><li>Interact with ancillary departments to obtain additional information needed to properly bill the account based on medical record documentation</li><li>Identify charging, coding, or clinical documentation issues and work with ancillary departments to resolve those issues and notify appropriate leadership</li><li>Serves as a charge master liaison to include regular reviews of CPT codes, Revenue Codes, reviews of monthly standard CDM error report and communicating with Ancillary departments to resolve issues</li><li>Responsible for maintaining the Physician Master and the Insurance Master file</li><li>Responsible for any charge error corrections</li><li>Manages CRNA billing for both the hospital BCBS in State plans and off-site billing company</li><li>Manages the PLUS report for staff volume</li><li>Manages and completes all Industrial billing and follow-up</li><li>Manages and assists ancillary departments with the Charge Audit Tool</li><li>Responsible for adding Emergency Room Procedure charges</li><li>Responsible for completion of the Skilled Nursing and Swing bed logs</li><li>Responsible for exhibits 3, 4, 5, and 8 in the Standard Monthly Accrual (SMA) tool</li><li>Responsible for balancing the Sleep Lab invoice</li><li>Responsible for special projects and plays and key role in RAC and audits</li><li>Displays appropriate office ethics and behavior with regard to interactions with customers, employees, and management. This includes handling conflicts and concerns in a timely and professional manner and utilizing crisis-de-escalation skills when appropriate</li><li>Displays professionalism while completing multiple urgent tasks in a timely manner</li><li>Functions as a preceptor or an educational resource in the initial and on-going orientation of new personnel, students, etc.</li><li>Respects and honors cultural and religious differences between patients and self</li><li>Responsible for SOX Charge Audits</li><li>Other duties as requested</li></ul> QualificationsEducation<ul><li>High School Diploma or equivalent – Required</li><li>Associate degree – Preferred</li></ul>Licenses/Certifications<ul><li>Certified Revenue Integrity Professional Certification – Preferred</li></ul>Experience<ul><li>1+ year Medical Coding – Required</li><li>Experience with various payer types - Required</li></ul>

Clerical Specialist

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.Position Summary:We are looking for a team player with strong customer service and multi-tasking skills to work in a busy medical office setting Essential Job Functions:&nbsp;Responsibilities will be to provide support with the daily activities of our medical office including greeting patients, registration, updating patient demographics and insurance, entering referrals and orders with accuracy in EMR (electronic medical record), triaging messages and calls, scheduling, working with the other front desk team members to complete daily assignments and help us achieve department and clinic goals. Will need to maintain a professional image in appearance as well as over the phone. Will need to balance team and individual responsibilities while providing courteous and friendly service to all patients and staff members and contribute to building a positive work environment. Meeting attendance as required. Qualifications:&nbsp;Proficient computer skills, excellent phone etiquette, professional and friendly demeanor. Candidate should be detail-oriented, a self-starter, and have a high level of integrity. Previous office experience preferred but not mandatory. Hours:&nbsp;Must be available to work 8am-5pm Monday-Friday. Option of 4-day work week discussed upon hire. Closed evenings, closed weekends and Paid Holidays

Revere Health

Receptionist - FT- American Fork GI

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.Position Summary:Wasatch Family Medicine is a trusted and patient-focused clinic providing high-quality care to individuals and families in our community. We pride ourselves on creating a warm, welcoming environment for every patient who walks through our doors. We’re currently looking for a Full-Time Medical Receptionist to join our front office team. As the first point of contact for our patients, the Medical Receptionist plays an essential role in ensuring a smooth and positive experience from check-in to check-out. We’re seeking someone who is friendly, detail-oriented, and able to thrive in a busy medical office setting. Spanish-speaking candidates are a plus. Essential Job Functions:&nbsp;• Greet and assist patients with professionalism and care • Answer multi-line phone system and direct calls appropriately • Schedule, confirm, and manage patient appointments • Verify insurance and update patient records • Collect co-pays and handle payments • Check patients in and out efficiently • Communicate clearly with providers, nurses, and medical staff • Maintain patient confidentiality and comply with HIPAA regulations • Support other administrative tasks as needed Medical office experience preferred but will train the right candidate. Qualifications:&nbsp;• High school diploma or equivalent required • Prior experience in a medical office or healthcare environment preferred • Experience with EHR systems (such as Athenahealth, TouchWorks, etc.) is a plus • Strong communication and interpersonal skills. Great with people with the ability to interact with a lot of different personalities • Ability to multitask and remain calm under pressure • Spanish-speaking ability is a significant plus • Reliable, punctual, and team-oriented Hours:&nbsp;Monday thru Friday 9:00 AM to 6:00 PM

Receptionist-FT-Family Medicine-Orem

&nbsp; &nbsp;Medical Assistant At Revere Health, we value the health of our patients above all else. As the largest independent multi-specialty physician group in Utah, our healthcare system gives patients the best in communication, quality, coordination and innovation. Founded in 1960 in Provo, Utah, Revere Health has grown to include 29 medical specialties in over 100 locations throughout Utah, Arizona and Nevada. As one of two Accountable Care Organizations accredited by Medicare in Utah, Revere Health offers a unique, patient-oriented approach to healthcare. We strive to keep medical costs at a minimum while providing the utmost in quality healthcare. Revere Health: let’s live better. Description:This is a great opportunity to work in a respected practice as a certified medical assistant. Successful candidate must maintain a professional image in the office and in all communications. Must be able to multi-task while maintaining good patient and staff relations and providing outstanding customer service.&nbsp; Facilitates quality patient care under the supervision of the provider.&nbsp; Verifies patient information by interviewing patients; recording medical history; confirming purpose of visit, reconciling medication lists.&nbsp; Prepares patients for examination by performing preliminary physical tests. Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential. Helps with office procedures, injections, etc., as requested.&nbsp; Triages phone messages from patients. &nbsp;Reviews messages with physicians and responds as directed in a prompt and courteous manner. &nbsp; Communicates test and lab results and transmits other information from provider to patient. Answer questions as appropriate. Schedules referrals and follow-ups as needed; submits prescriptions per provider instructions. Works with insurance companies, pharmacies as needed for prior authorizations.&nbsp; Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations. Keeps exam rooms clean and patient ready. Keeps supplies ready by inventorying stock, noting when supplies are needed.&nbsp; Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance.&nbsp; Serves and protects the medical practice by adhering to clinic and professional standards, policies and procedures, federal, state, and local requirements. Maintains CPR certification. Other duties as assigned.&nbsp; Medical Assistant Skills and Qualifications: Completion of and certification from an accredited Medical Assistant Program. CPR certification (or completed within 4 months of hiring) Working knowledge of medical terminology Ability to bend, reach lift, pull, push and/or carry up to 10 pounds regularly and up to 50 pounds occasionally is required. &nbsp;Ability to stand and sit for prolonged periods of time. Demonstrate excellent computer, telephone and communication skills. Outstanding customer service, organization and attention to detail. Must be a self-starter, a team player, dependable, friendly and professional and be able to multitask and work efficiently while remaining calm and productive. Previous medical experience is preferred but not required.&nbsp;

PRN MA/Receptionist

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.Position Summary:ON CALL Receptionist needed for our busy Internal Medicine/Endocrinology office. Taking inbound phone calls from our patients, scheduling appointments and taking messages for our providers. Successful candidate must maintain a professional image in the office and in all communications. Must be able to multi-task while maintaining good patient and staff relations along with providing outstanding customer service. Essential Job Functions:&nbsp;Taking phone calls from patients, answering or referring inquires appropriately. Optimizes patient satisfaction, utilization by scheduling appointments by telephone or in person through computer software systems. Contributes to team effort by accomplishing related results as needed. Ability to sit or stand for prolonged periods of time. Maintains patient records by obtaining and accurately recording patient demographics, insurance, and billing information. Responds appropriately to unexpected office events and situations. Protects the right of patients by maintaining confidentiality of personal, health and financial information. Maintains operations by following policies and procedures. Other duties as assigned. Qualifications:&nbsp;Excellent computer, telephone, and communication skills. Customer service skills, organization, and attention to detail. Dependable, a team player, friendly and professional. Must be able to multitask in a fast-paced and stressful environment and manage a multi-line telephone system. Medical office experience preferred but not required. High school diploma or equivalent. &nbsp; &nbsp; Hours:&nbsp;0-40hrs Monday-Friday 8-5

Receptionist-PRN-Endocrinology-Provo

We are currently seeking a Full-Time Bilingual (English/Spanish) Medical Receptionist/Scheduler to join our fast-paced Family Medicine Department. The ideal candidate will be professional, dependable, proactive and able to provide exceptional customer service while handling multiple responsibilities in a busy medical office.Essential Job Functions:<ul><li>Answer incoming calls and schedule patient appointments</li><li>Greet and register patients upon arrival</li><li>Collect payments and co-pays</li><li>Communicate with patients via fax and text</li><li>Collaborate with the team while managing individual responsibilities</li><li>Deliver courteous, friendly, and professional service to all patients and visitors</li><li>Remain calm and efficient under pressure in a high-volume environment</li></ul>Qualifications:<ul><li>High school diploma or equivalent</li><li>Minimum of 1 year of customer service experience in a healthcare setting</li><li>Excellent communication skills (written and verbal)</li><li>Friendly, positive demeanor with strong interpersonal skills</li><li>Professional phone voice and telephone etiquette</li><li>Bilingual in English and Spanish required</li></ul>We are looking for someone who thrives in a team setting, takes initiative, and has a passion for helping others. If that sounds like you, we’d love to hear from you!&nbsp;Hours for this Full-Time position are:&nbsp; &nbsp;Monday 7:45 am to 6:30 pm, Tuesday &amp; Wednesday 9 am to 6:30 pm &amp;&nbsp; Friday 7:45 am to 5 pm.&nbsp; Total weekly hours are 35

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