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Description:
CIVIC CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins.&nbsp; ABOUT THE POSITIONThe Facilities Maintenance Technician will be responsible for providing hands-on support to Civic’s various building infrastructure, including corporate buildings and Credit Union branches. This individual will work under the Facilities team to diagnose, troubleshoot, and provide maintenance to building mechanical, plumbing, and electrical. The Facilities Maintenance Technician will also work collaboratively with the Facilities team to ensure Civic buildings are operating smoothly, identify areas for building maintenance improvement, and provide support to staff members regarding various facilities requests.&nbsp; NORMAL DAY-TO-DAY WORK<ol><li>&nbsp;Provide support in facilities management methodology and practices including site maintenance, physical security, health and safety, space planning, environmental stability and other work environment priorities.</li><li>&nbsp;Create and track work requests in an automated database. Collect and quantify detailed facility information at each location, identify and self-perform replacement and repair actions and support vendor preventative and corrective maintenance of building equipment.</li><li>&nbsp;Collect and support staff/tenant inquiries in an expeditions manner, enforce and update building standards as outlined at each respective facility, identify facility and control system deficiencies and recommend upgrades to enhance equipment reliability, overall safety and security of the Credit Union.</li><li>&nbsp;Perform basic repairs of plumbing and electrical equipment and performance associated preventive maintenance.</li><li>&nbsp;Support daily facilities operations, maintenance and repair actions on equipment, systems and grounds throughout our facilities.&nbsp;</li><li>Work with tenants for routine and non-routine support of common facilities related matters.</li><li>Assist with onboarding new staff in relationship to space planning and coordinate with HR and Technology on any special requirements.</li><li>&nbsp;Conduct periodic building inspections under the direction of Facilities management for condition, health, safety and security deficiencies utilizing designated checklists.</li><li>&nbsp;Coordinate the Credit Union’s vehicle fleet operations, including assessing fleet updates, maintenance and replacement needs.</li><li>&nbsp;Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.</li></ol> JOB QUALIFICATIONS Here are a few skills you MUST have to be qualified for this position.<ol><li>Highschool Diploma or Equivalent.</li><li>Minimum 1-3 years’ experience in Facilities Management, BMS, Fire systems, and supporting various facilities related areas.</li><li>Must possess the knowledge and demonstrate the basic building maintenance skills such as, but not limited to replacing switches and receptacles, lighting repairs, repairing plumbing and drain fixtures, basic knowledge of building automation systems, and install and repair basic door hardware (e.g., locksets, closures and cylinders). Be proficient with the use of LOTO and NFPA 70-3. (Arc flash hazard). Familiar with Occupation and Safety and Health Administration (OSHA) regulations</li><li>Must be able to be on-call as needed, 24/7, on a rotating basis.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer).</li><li>Travel required on occasion.</li></ol> Here are a few qualities we’d LIKE for you to have to make you more suited for this position.<ol><li>Familiarity with the building project management and construction.</li><li>OSHA 30 certified.</li><li>Certified Maintenance Reliability Professional, and/or Energy Professional designation.&nbsp;</li></ol> CONTACT USIf you have questions about this position description, please feel welcome to ask. You can reach our HR Department at:&nbsp;Civic Human Resources3600 Wake Forest Road, Raleigh, NC 27609&nbsp;<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>

Requirements:
 PI279279388

Local Government Federal Credit Union

Facilities Maintenance Technician

EXCELLENT PAY AND BENEFITS!Be a part of one of the most successful financial institutions in the country!!&nbsp;Star One Credit Union is one of Silicon Valley's largest, member-owned financial institutions. Star One offers financial services to more than 129,000 members worldwide. With assets over $9 billion, Star One is ranked 19th in total assets among over 4,900 credit unions nationally. For ten years in a row,&nbsp;Star One has been ranked #1 by the America's Credit Unions for providing the highest direct financial benefit to the members we serve.We offer&nbsp;AMAZING BENEFITS&nbsp;that help keep our employees healthy and shining bright!!!<ul><li>401(k) Plan, Match, and Profit Sharing</li><li>Annual Wellness Benefit&nbsp;</li><li>Education Assistance</li><li>Employee Loan Discounts&nbsp;</li><li>Medical, Dental, and Vision (Effective date of hire)</li><li>Paid Holidays</li><li>Paid Time Off Program&nbsp;</li><li>Staff Incentive Variable Pay (Bonus)</li></ul>Job Title:&nbsp; Personal BankerHours:&nbsp; Monday-Thursday 8:45 am - 5:30 pm, Friday 8:45 am - 6:30 pm, and rotating Saturdays 8:30 am - 2:45 pm (with a day off during the week&nbsp;Salary Range: $51,200 - $70,300&nbsp;which is base pay.&nbsp;&nbsp;Compensation will be based on candidate qualifications.&nbsp;Job Scope/Duties<ul><li>Responsible for providing consultative member support during the new account and consumer loan application process.</li><li>Reviews and analyzes loan applications and supporting documentation.</li><li>Advises members of policies, rates and terms.</li><li>Acts as a primary contact for members by providing application status and collecting documentation.</li><li>Books consumer loans, disburses funds and explains loan documents and approved loan terms.</li><li>Completes member requests for loan modifications.</li><li>Provides account and loan servicing support as needed.</li><li>Stays informed of all products, services and operational procedures.</li><li>Supports community and business development efforts.</li><li>Processes all transaction requests and provides assistance to other branches and departments as needed.</li></ul>Experience/Minimum Education Requirements<ul><li>Two to four years of current and progressive experience within a financial institution, preferably in a personal banking role.</li><li>Sales and service experience in a branch environment is preferred.</li><li>Bachelor’s degree in Business Administration, Accounting, Finance, or the equivalent level of education and experience.</li><li>Notary designation required. Mortgage Loan Originator (MLO) registration is required upon employment.</li></ul>Knowledge/Skills/Abilities<ul><li>Requires strong written and verbal communications skills.</li><li>Ability to learn and retain banking regulatory information and requirements.</li><li>Must be proficient with technology (computers, iPads, mobile phones, tablets) and Microsoft Office applications.</li><li>Fosters and maintains a strong service culture by providing excellent internal and external service.</li><li>Ability to work in a fast-paced environment while handling multiple tasks and competing priorities.</li><li>Must be a strong team player with the ability to work in a diverse group or as an individual contributor.</li></ul>MUST HAVE GOOD CREDIT.We are a proud Equal Opportunity/AAP Employer M/F/Vet/Disabled

Star One Credit Union

Personal Banker

Come care with us at American Career College! As a Program Director, Respiratory Therapy for a certified Great Place to Work, you will guide our surgical tech students and associates to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare. At American Career College you will have the opportunity to share your success story with the next generation of surgical technologists! &nbsp;You will make an impact by:   &nbsp;<ul><li>Supporting the College and/or departmental goals in order to assure compliance with programmatic accreditation and/or licensure, internal consistency, and graduate outcomes to meet placement expectations. </li><li>Participating in curriculum development and coordination determines teaching assignments using a blended instructional approach combining face-to-face instruction with on-line instruction (as applicable), selection of faculty, and selection/coordination of program specific external facilities and instruction. </li><li>Providing professional leadership and support for teaching faculty; serves as a mentor and facilitator for faculty assigned; and enables an environment which fosters creativity, responsiveness, and self-responsibility.&nbsp;</li></ul>Your Experience Includes:&nbsp;<ul type="disc"><li>Minimum of four (4) years' experience as a Registered Respiratory Therapist with at least two (2) years in clinical respiratory care. </li></ul><ul><li>Minimum of two (2) years' experience teaching in an accredited respiratory care program either as an appointed faculty member or as a clinical preceptor.&nbsp;</li></ul><ul><li>Knowledge of state, federal and local laws/regulations relating to programs, governmental compliance and other regulatory standards such as Title IV, ABHES, CoARC, BPPE, and other accreditation standards</li></ul><ul><li>One (1) year of teaching experience in the subject areas taught or demonstrate prior training in instructional methodology and teaching skills from a formal teacher educational program or any comparable training program or formal in-house training program</li></ul>Education:&nbsp;&nbsp;<ul type="disc"><li>Hold a minimum of a baccalaureate degree from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education (USDE). </li></ul><ul type="disc"><li>Must be a graduate from a program accredited by an agency recognized by the U.S. Secretary of Education or the Council for Higher Education Accreditation (CHEA) in the specialty field or the subject area in which they teach. Associate degree in the specialty field required&nbsp;</li></ul><ul><li>Current Registered Respiratory Therapy (RRT) credential and current state license</li></ul><ul><li>Current CPR Card.</li></ul>LICENSES/CERTIFICATIONS:&nbsp;<ul type="disc"><li>ARRT&nbsp;</li></ul><ul type="disc"><li>Current CPR Card.&nbsp;</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at American Career College. For more than 40 years American Career College has had the privilege of educating students seeking careers in healthcare—guiding them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth. American Career College is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

American Career College

Program Director, Respiratory Therapy

Description:
OUR CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe primary functions of this role are to communicate with members and potential members, drive brand awareness, build relationships internally and externally that result in member retention and growth, provide a world-class experience by clearly and effectively communicating products and services, and accurately handle member related transactions. The Member Experience Representative is responsible for establishing a collaborative environment within the Member Experience Center that leverages technology to best discover and address member needs, and services. NORMAL DAY-TO-DAY WORK<ol><li>Promptly respond to communication and inquiries from members and potential members via various communication channels (including but not limited to: email, phone, web chat, text message, video conference, and social media via third party software).</li><li>Act as the primary source of information for membership eligibility requirements.</li><li>Serve as the front-line problem solver to address member concerns as well as complaints. Involve appropriate resources, such as fulfillment team, lending department, and management as necessary.</li><li>Identify, recommend, and cross-sell appropriate products and services to new, existing, and potential members. Promote Credit Union products and services while delivering high quality service with accuracy.</li><li>Provide quality service to members, potential members and the community while achieving established qualitative and quantitative service level metrics.</li><li>Assist in online banking access including troubleshooting problems and errors for device and browser issues.</li><li>Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively within the team.</li><li>Use tact and experience-based knowledge to resolve member issues and concerns by explaining policies and products while representing the Credit Union in a professional manner.</li><li>Stay abreast of all member service policies and procedures, ensuring the quality as well as compliance on all member-facing interactions.</li><li>Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.</li></ol> JOB QUALIFICATIONSHere are a few qualifications you MUST have to be qualified for this position.<ol><li>Minimum 1 – 3 years of customer service experience, or a Bachelor’s degree.</li><li>Must be team oriented, results driven, and self-motivated.</li><li>Must be able to manage multiple priorities and accounts in fluid environment while maintaining accuracy in all details.</li><li>Must be able to work onsite at Credit Union administrative headquarters.</li><li>Must be able to work 8-hour shifts within core operating hours (8:00 am – 6:00 pm), as well as the occasional weekend and holiday.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Travel required on occasion.</li></ol>Here are a few qualifications we’d LIKE for you to have.<ol><li>Four-year degree from accredited college/university.</li><li>Call center experience.</li><li>Knowledge of financial products and services, mobile and on-line banking a plus.</li><li>Experience using on-line banking services preferred.</li><li>Must be comfortable using various technology platforms.</li><li>Excellent verbal, written, telephone and interpersonal communication skills.</li></ol> CONTACT USIf you have questions about this position description, please feel welcome to ask. You can reach HR at:Human Resources3600 Wake Forest Rd, Raleigh, NC 27609<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>

Requirements:
 PI279214563

Member Experience Representative

Summary:<ul><li>Reporting to the Program Director, the Medical Director actively serves as a member of the faculty to provide continuous, competent medical guidance to the Program Director and faculty.</li><li>The Medical Director will assist the Program Director with development and ARC-PA accreditation for the program, and will assist in ensuring that both didactic instruction and supervised clinical practice experiences meet current practice standards as they relate to the PA role in providing patient care.</li><li>The Medical Director may be involved in providing instruction; evaluating student performance; designing, implementing, coordinating and evaluating curriculum and evaluating the program.</li><li>The Medical Director will also serve as an advocate for the program within the medical and academic communities.</li></ul>Essential Functions &amp; Responsibilities:<ul><li>Provides the necessary guidance for quality assurance efforts related to design, development, implementation, institution and regulatory compliance and continuous ongoing improvement of the program. (e.g., meeting/exceeding expectations of the Accreditation Review Commission on Education for the Physician Assistant (ARC-PA); Western Association Schools and Colleges (WASC); Bureau of Consumer Affairs, etc.).</li><li>Actively enlists the understanding and support of practicing physicians, medical communities, and health administrators to develop and expand a catalog of affiliations that ensure sufficient quality and quantity of requisite clinical field sites, physician preceptors, and clinical rotations.</li><li>Actively participates in development and/or review of documents, reports, accreditation application, outcomes, and self-studies as part of quality assurance management.</li><li>Guides as needed for the Director of Clinical Education and clinical coordinator in monitoring the quality of clinical education, supervision, and assessment practices.</li><li>Participates in curriculum development and program competency development, implementation, review, and enhancement.</li><li>May serve as clinical preceptor to West Coast University physician assistant students.</li><li>Attends and participates in faculty meetings and program related functions (e.g. graduation, white coat, etc.).</li><li>Serves as a role model for physician led interdisciplinary health care teams.</li><li>Represents the program within the medical and academic communities and to various constituencies and stakeholders.</li><li>Participates as a Program Advisory Board (PAC) member.</li><li>Participates in the admissions process as a member of the program Admission Committees.</li><li>Solicits and affirms opportunities for increased visibility of program, expansion of clinical site, improved learning, student research linkages, and employment pathways.</li></ul><ul><li>Instructional-Specific Responsibilities (as applicable):<ul><li>Teaches assigned course material as planned and pre-approved.</li><li>Participates in and contributes substantively to assessment activities of courses/curriculum and program via a continuous improvement plan as set forth by the University.</li><li>Regularly contributes to improvement or upgrading of class materials and syllabi within prescribed shared governance culture.</li><li>Utilizes a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.</li><li>Demonstrates enthusiasm for teaching and the teaching/learning process and for individual students.</li><li>Keeps regular approved office hours (for FT faculty).</li><li>Follows established University protocols for providing timely feedback and/or academic advising (i.e., Grades in Progress, student Letters of Concern, etc.).</li><li>Provides instruction to PA students</li><li>Provides teaching skills as demonstrated by:<ul><li>student evaluations</li><li>peer evaluations (if assigned)</li><li>self-evaluation</li><li>administration reviews</li><li>evidence of student achievement of course student learning outcomes</li></ul></li><li>Mentors students and faculty assigned by department/program dean/chair</li><li>Explores scholarly research to improve teaching and instruction.</li><li>Engages in cross-disciplinary approaches to instruction in support of interprofessional education.</li></ul></li></ul><ul><li>General Scope of Responsibilities: <ul><li>Maintains confidentiality of all student, associate, and/or university information as required.</li><li>Participates in professional development and organizations on a planned and pre-approved basis to maintain an understanding of current ideas, research and practices.</li><li>Maintains professional appearance for position and is courteous and approachable by students</li><li>Adheres to University policies and procedures and provides leadership to others through guidance and example.</li><li>Maintains regular and timely attendance, reports to work as scheduled and assures time worked and/or time-off is recorded properly.</li><li>Conducts job responsibilities by the standards set out in the University's Code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies and procedures, applicable federal and states laws, and applicable professional standards.</li><li>Maintains order, cleanliness and safety at work.</li><li>May perform other duties as assigned.</li></ul></li></ul>Required Education, Certifications &amp; Licensures:<ul><li>Current unrestricted license as an Osteopathic or Allopathic Physician.</li><li>Completion of residencies whose accreditation is duly recognized by the Accreditation Council of Graduate Medical Education.</li><li>Current board certified by an ABMS or AOA specialty board.</li></ul>Required Experience &amp; Skills:<ul><li>Ability to work independently with general supervision.</li><li>Ability to demonstrate a thorough, accurate and practical knowledge of the field or discipline.</li><li>Ability to interpret and evaluate the theories of their field or discipline.</li><li>Ability to effectively operate related equipment and machines for instructional purposes.</li><li>Ability to operate various office equipment and machines such as computer terminal, calculators and copiers.</li><li>Ability to manage and work effectively in a highly ethnic and culturally diverse student and associate community.</li><li>Ability to use effective communication skills, both oral and written, including presentations and effective listening skills.</li><li>Ability to speak before public groups, committees and meetings.</li><li>Ability to effectively use interpersonal skills, follow through with duties, provide attention to detail, and demonstrate the ability to motivate others.</li><li>Ability to work with individuals at all levels of the organization.</li><li>Ability to exercise good judgment.</li><li>Ability to interpret rules, regulations, policies and procedures and assure compliance.</li></ul>#LI-CM1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

West Coast University

Medical Director, Physician Assistant Program

OverviewThe Proactive Partner. You’re a star when it comes to creating new relationships and expanding existing connections. As an expert in home finance, you enjoy being the trusted advisor and guide, while helping members find the loans that best fit their financial future. Our team at OnPoint Community Credit Union has been dedicated to making our members’ financial dreams a reality for over 80 years. Working together, we can further strengthen the mission we have for our community. We’re also devoted to being a fabulous place to work. We value your expertise as Mortgage Loan Officer and invite you to explore and grow your career with OnPoint.Responsibilities&nbsp;<ul><li>Identifies, develops and maintains a quality pipeline of member relationships that serves as a recurring source of referrals for new mortgage lending opportunities.</li><li>Attracts new mortgage loan originations by developing relationships within the community, specifically within the real estate community; making sales calls to prospective business partners.</li><li>Conducts interviews with prospective borrowers in order to analyze financial and credit reports, tax returns, verifications, etc. and determine member financing objectives, advise members of product/pricing policies and guidelines and gather any additional required information.</li><li>Ensures exceptional member service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements.</li><li>Demonstrates a commitment to professional ethics, complying with all federal and state compliance policies and adhering to all requirements.</li></ul>Knowledge, Skills, and Abilities:<ul><li>Thorough understanding of conventional and government lending practices, policies and guidelines from origination through closing.</li><li>Must be detail-oriented.Ability to be self-directed, efficient, and meet deadlines.</li><li>Ability to manage a heavy pipeline of 40 plus loans.</li><li>Highly organized with the ability to prioritize multiple competing tasks and verbal and written communication skills.</li><li>Demonstrated math and accounting skills.</li></ul>Qualifications<ul><li>High School diploma or GED required.</li><li>Minimum of 3 years Conventional and FHA-insured real estate lending experience, with knowledge of processing underwriting and/or closing procedures.</li></ul>Compensation for this role is primarily commission-based.At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.JobFamilyOnPoint MortgageJobFunctionOnPoint MortgagePayTypeHourly

OnPoint Community Credit Union

Mortgage Loan Officer - Outside Sales SW Washington

<h2>Summary</h2>Remote Data Entry Admin Assistant (m/f/d) located in United States, California, USA. Employment type: Full Time, Part Time.<h2>About us</h2>Treasure’s Academy, LLC is a dynamic organization dedicated to providing innovative solutions and services. We pride ourselves on fostering a collaborative and inclusive work environment that encourages growth and development.<h2>What you will do</h2><ul><li>Accurately enter and update data in our systems.</li><li>Maintain and organize digital files and records.</li><li>Assist with administrative tasks as needed.</li><li>Collaborate with team members to ensure data integrity.</li></ul><h2>What we are looking for</h2><ul><li>Required: Strong attention to detail and accuracy.</li><li>Required: Proficient in Microsoft Office Suite.</li><li>Optional: Previous experience in data entry or administrative roles.</li><li>Optional: Excellent organizational skills.</li></ul><h2>Why join us?</h2><ul><li>Flexible work hours with the option for full-time or part-time employment.</li><li>Opportunity to work remotely from anywhere in California, USA.</li><li>Supportive and inclusive company culture.</li><li>Competitive salary and benefits package.</li></ul><h2>Our Hiring process</h2><ul><li>Submit your application online.</li><li>Initial screening and interview with HR.</li><li>Technical assessment to evaluate skills.</li><li>Final interview with the hiring manager.</li></ul><h2>Place of work / Location</h2><ul><li>Remote position based in United States, California, USA.</li></ul><h2>How to apply for this job</h2>Click the apply button and your online resume will be used and shared with the recruiter.

Treasure’s Academy, LLC

Remote Data Entry Admin Assistant

Description:
&nbsp;CIVIC CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins.ABOUT THE POSITIONThe Unified Communications Manager is responsible for overseeing and managing the organization's unified communications systems, including Microsoft Teams and digital device administration. This role involves the strategic planning, implementation, and maintenance of communication technologies to ensure seamless and efficient collaboration across the organization. The manager will lead a team to support voice, video, messaging, and conferencing solutions, ensuring they meet business requirements and compliance standards. Key responsibilities include managing system upgrades, troubleshooting issues, providing user training, and optimizing the performance of communication platforms. Additionally, the manager will oversee the administration of digital devices, ensuring proper configuration, security, and integration with unified communication systems.NORMAL DAY-TO-DAY WORK<ol><li>Lead, mentor, and develop the unified communications team. Conduct performance reviews, provide feedback, and ensure continuous professional development.</li><li>Develop and implement a comprehensive strategy for all unified communications systems (Microsoft Teams, Email, and digital devices),ensuring alignment with organizational goals and objectives.</li><li>Oversee the installation, configuration, and maintenance of unified communication systems and conference room technology systems.&nbsp;</li><li>Manage upgrades, patches, and enhancements to ensure system reliability and performance. Ensure systems are resilient and can recover quickly from disruptions.</li><li>Manage the administration of Microsoft Teams and Microsoft Exchange Online, including setup, configuration, and integration with other systems.</li><li>Manage the administration of digital devices, including configuration, security, and integration with communication systems. Ensure all devices are up-to-date and comply with security standards.</li><li>Provide technical support and troubleshooting for unified communication systems and digital devices. Manage all incidents and conduct root cause analysis to implement corrective actions to prevent recurrence.</li><li>Develop and deliver training programs to ensure users are proficient with communication tools and devices.</li><li>Collaborate with vendors to evaluate, select, and procure communication technologies and services.</li><li>Work with internal stakeholders to understand communication needs and ensure solutions meet business requirements.</li><li>Monitor the performance of unified communications systems and mobile devices to identify opportunities for process improvements. Implement measures to optimize system performance and user experience.</li><li>Develop and enforce policies and procedures for the use of unified communication systems and digital devices. Ensure compliance with industry standards, organizational policies, and regulatory requirements.</li><li>Create and maintain comprehensive documentation for unified communication systems, digital devices, configurations, and processes.</li><li>Lead and manage projects related to the implementation and enhancement of unified communication systems. Coordinate project activities, timelines, and resources to ensure successful project delivery.</li><li>Stay updated with the latest trends and advancements in unified communications and digital device management. Identify opportunities for improvement and lead the implementation of innovative solutions to enhance communication technologies.</li><li>Develop and implement disaster recovery and business continuity plans for unified communication systems.&nbsp;</li></ol>JOB QUALIFICATIONSHere are a few skills you MUST have to be qualified for this position. <ol><li>7 – 9 years general Information Technology experience engineering, designing, installing, administrating, upgrading, and maintaining mid-to-large scale telecommunications systems.</li><li>1 – 3 years of experience as a telecommunications manager, supervisor, or leader.</li><li>Fluent knowledge of modern Unified Communications systems that include supporting a Contact Center with Conversational AI capabilities.</li><li>Proven experience in managing and administering unified communication platforms.</li><li>Strong technical expertise in unified communications technologies, including Microsoft Teams, VoIP, video conferencing, and messaging systems.</li><li>Proficiency in managing and configuring digital devices (e.g., smartphones, tablets, laptops).</li><li>Experience with network infrastructure and protocols related to unified communications.</li><li>Knowledge of security best practices for communication systems and devices.</li><li>Demonstrated experience in leading and managing projects, including planning, execution, and monitoring.</li><li>Excellent verbal and written communication skills to interact with stakeholders at all levels.</li><li>Ability to explain technical concepts to non-technical audiences.</li><li>Strong vendor management skills to negotiate contracts and manage service providers.</li><li>Ability to adapt to changing technologies and stay current with industry trends and advancements in unified communications.</li></ol>Here are a few qualities we’d LIKE for you to have to make you more suited for this position. <ol><li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.</li><li>Experience with Genesys Cloud CX CCaaS platform.</li><li>Experience with conversational AI platforms such as Omilia and Glia.</li><li>Relevant certifications such as Microsoft Certified: Teams Administrator Associate, Cisco Certified Network Associate (CCNA), or similar are preferred.</li></ol>CONTACT USIf you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: &nbsp;Civic Human Resources3600 Wake Forest Road, Raleigh, NC 27609&nbsp;<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a> 

Requirements:
 PI278985530

Unified Communications Manager

Description:
 OUR CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Civic Advisor will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. The Civic Advisor will be a part of the member’s journey in exploring financial goals, building trust through operational soundness and becoming a frontline touchpoint for members and staff. At the core, the Civic Advisor will embody Civic’s values, policies and vision while fostering an inclusive environment for both branch staff and members. NORMAL DAY-TO-DAY WORK<ol><li>Demonstrates exceptional member service by providing personalized solutions, creating memorable interactions and exceeding member expectations.</li><li>Builds and fosters relationships with current and potential members to increase their financial well-being.</li><li>Exhibits adept recognition and adjustment to member needs while employing active listening techniques to effectively de-escalate member concerns. Conducts thorough research to address and resolve member inquiries, preparing necessary documentation as needed.</li><li>Maintains and balances assigned cash drawer daily, while following operational procedures and cash limits. Participates in opening and closing procedures, as needed.</li><li>Accurately processes member transaction requests and responds to member inquiries via various channels in a timely manner.</li><li>Provides lobby support and maintains a strong knowledge of products and services available to Civic members, including current promotions. Inform members about products and services other than those requested based on the member’s financial information.</li><li>Assists with in-person opening of deposit and loan accounts by ensuring all information is received timely and accurately processed.</li><li>Explains loan programs to member, evaluates their needs and recommends loan options. Complete member and loan applications and escalate to the lending department as necessary.</li><li>Participate in beta-testing for possible workflow and process improvement and provide feedback to internal/external resources as needed.</li><li>Educates members on digital solutions by providing self-service alternatives to manage finances at their convenience.</li><li>Participates in required meetings and trainings while promoting a positive team environment. Shares knowledge of member feedback and effective practices.</li><li>Collaborates with internal departments to provide a closed-loop experience for member requests.</li><li>Complies with regulation, policies, procedure and operational guidelines. Proactively assesses and mitigates operational risks, ensuring compliance with regulations, audit requests and implements security measures when appropriate.</li></ol> JOB QUALIFICATIONSHere are a few qualifications you MUST have to be qualified for this position.<ol><li>Minimum 1 – 3 years of customer service experience, or a Bachelor’s degree.</li><li>High school diploma or equivalent.</li><li>Excellent verbal, written, telephone and interpersonal communication skills.</li><li>Demonstrated strong customer service skills.</li><li>Notary Public in North Carolina, or ability to achieve in the first 6 months of employment.</li><li>PC proficient, including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Travel required on occasion.</li></ol> Here are a few qualifications we’d LIKE for you to have.<ol><li>Credit Union member service experience.</li><li>Knowledge of financial products and services, mobile and on-line banking a plus.</li></ol>If you have questions about this position description, please feel welcome to ask. You can reach HR at:Human Resources3600 Wake Forest Rd, Raleigh, NC 27609<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>

Requirements:
 PI278989392

Member Service Advisor, Wilmington (Branch Advisor)

EXCELLENT PAY AND BENEFITS!Be a part of one of the most successful financial institutions in the country!!&nbsp;Star One Credit Union is one of Silicon Valley's largest, member-owned financial institutions. Star One offers financial services to more than 129,000 members worldwide. With assets over $9 billion, Star One is ranked 19th in total assets among over 4,900 credit unions nationally. For ten years in a row,&nbsp;Star One has been ranked #1 by America's Credit Unions for providing the highest direct financial benefit to the members we serve.We offer&nbsp;AMAZING BENEFITS&nbsp;that help keep our employees healthy and shining bright!!!<ul><li>401(k) Plan, Match, and Profit Sharing</li><li>Annual Wellness Benefit&nbsp;</li><li>Education Assistance</li><li>Employee Loan Discounts&nbsp;</li><li>Medical, Dental, and Vision (Effective date of hire)</li><li>Paid Holidays</li><li>Paid Time Off Program&nbsp;</li><li>Staff Incentive Variable Pay (Bonus)</li></ul>Job Title:&nbsp;Executive AdministratorHours:&nbsp;&nbsp;Monday through Friday from 8:00 a.m. to 5:00 p.m., and weekends as required for off-site meetings and other corporate events.&nbsp; Required to work physically on-site four days a week.&nbsp; Must be flexible and able to adapt schedule based on business needs.&nbsp; &nbsp;&nbsp;&nbsp;Salary Range: $70,500 -$98,600&nbsp; &nbsp;which is base pay.&nbsp;&nbsp;Compensation will be based on candidate qualifications.Job Scope/Duties<ul><li>The Executive Administrator is responsible providing administrative support to Star One’s&nbsp; Executive Team, Board of Directors, Supervisory Committee, and staff.&nbsp;</li><li>Support includes but is not limited to preparing memos, letters, presentations, reports, and spreadsheets.&nbsp;</li><li>Coordinates meetings for the President and CEO, Executive Vice Presidents, Vice Presidents, and Officials.&nbsp;</li><li>Provides assistance with coordinating Board packets and meetings, and takes minutes as needed.&nbsp;</li><li>Serves as a technical facilitator during all Board and Executive meetings.&nbsp;</li><li>Works closely with the Information Systems Team to address connectivity and other technical meeting issues.&nbsp;</li><li>Assists the Department Lead with planning and execution of both Spring and Fall Strategic Planning meetings, which requires travel and off-site presence.&nbsp;</li><li>Coordinates travel for Vice Presidents, management, and staff.&nbsp;</li><li>Manages the notary renewal process and tracking.&nbsp;</li><li>Coordinates food orders for a variety of business meetings and corporate events organization wide.&nbsp;</li><li>Responsible for trade and business publication subscriptions for the credit union.&nbsp;</li><li>Provides ongoing support with a variety of&nbsp; administrative tasks and projects.&nbsp;</li><li>Performs other duties as required.&nbsp;&nbsp;&nbsp;</li></ul>Experience/Minimum Education Requirements<ul><li>Requires six to eight years (6-8) of Executive Administrator experience in a professional office environment, preferably within a financial institution.&nbsp;</li><li>Experience with business travel and sensitive handling of confidential information is also required.&nbsp;</li><li>Highly proficient with Microsoft Office including Word, Excel, Forms, PowerPoint and Teams.&nbsp;</li><li>Bachelor’s degree in Business Administration or the equivalent level of related education and experience.</li></ul>Knowledge/Skills/Abilities<ul><li>Knowledge of executive and Board operations, and governance is preferred.&nbsp;</li><li>Excellent communication (verbal, written, presentation, and listening) and interpersonal skills.&nbsp;</li><li>Ability to address confidential and sensitive situations/issues with a high level of professionalism.&nbsp;</li><li>Requires strong organizational skills, attention to detail, and the ability to work collaboratively across teams to support executive and departmental needs.</li><li>Requires the ability to multi-task, manage multiple competing priorities, and meet deadlines.&nbsp;</li><li>Requires strong problem solving, analytical, and technical skills.&nbsp;</li><li>Ability to work effectively and interact with individuals at all levels of the organization.&nbsp;</li><li>Ability to maintain the highest degree of professional ethics, confidentiality, and neutrality.&nbsp;</li><li>Ability to maintain an effective and efficient workflow while maintaining high service standards.</li><li>Must be able to work independently with minimal supervision.&nbsp;</li><li>Ability to travel both in and out of state as needed.</li></ul>MUST HAVE GOOD CREDIT.We are a proud Equal Opportunity/AAP Employer M/F/Vet/Disabled

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