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&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;USTA/MIDWEST SECTION&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Submission Deadline: November 30, 2025&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; No Inquiries PleaseTITLE: Club Operations ManagerPOSITION STATUS Full TimeFLSA STATUS: ExemptLOCATION: Indianapolis, INREPORTS TO: Director of Facilities and Managing Director of Tennis&nbsp;WORK SCHEDULE:&nbsp; Monday – Friday 9:00 a.m. to 5:00 p.m. Some weekends when necessary.WHO WE ARE:Founded in 1895, the USTA Midwest, Inc. is&nbsp;part of the national governing body of the sport of tennis in the United States. We celebrate our collaborative work environment that draws people who are passionate about their jobs. A diverse, dynamic organization, USTA/Midwest, Inc. is dedicated to growing the game of tennis for all people throughout Illinois, Indiana, Ohio, Michigan, Wisconsin, and part of West Virginia and Kentucky.&nbsp;The USTA/Midwest, Inc. is the second largest section of the United States Tennis Association (USTA, Inc.) and is comprised of 13 Districts that make up the Midwest Section.&nbsp; Our mission is to “grow tennis to inspire healthier people and communities everywhere””.&nbsp;&nbsp;ABOUT THE POSITION:As a Club Operations Manager at the Midwest Tennis Center, you will be responsible for making sure the members have a top notch experience. You’ll provide excellent customer service, manage bookings, process payments, and help create a welcoming atmosphere. This role is ideal for someone who is organized, friendly, and passionate about tennis and hospitality.THE ROLE:&nbsp;<ul><li>Oversee the daily operations of the front office, locker rooms, and all other amenities</li><li>Ensure that facilities are maintained to high standards, including cleaning, repairs, and general upkeep.</li><li>Ensure all equipment and materials are stocked and functioning properly.</li><li>Foster strong relationships with current and prospective members, ensuring a welcoming and professional environment.</li><li>Respond to member inquiries, resolve complaints, and address any issues regarding club facilities or services.</li><li>Manage membership renewals, orientations, and new member sign-ups.</li><li>Supervise and manage a team of full-time, part-time, and seasonal employees, and facility staff.</li><li>Organize promotional events and open houses to attract new members and increase visibility.</li><li>Identify opportunities to expand membership, enhance services, and improve facility offerings.</li><li>Regularly assess the performance of the club and make recommendations for improvements.</li></ul>SPECIAL PROJECTS:<ul><li>Represent the club at community functions and industry events to build relationships with key stakeholders.</li></ul>BENEFITSWhat’s in it for you?<ul><li>We offer a robust 401K Plan</li><li>20 Paid Time Off (PTO) days awarded your first year</li><li>In addition to medical, dental, and vision benefits, we also offer short-term and long-term benefits and life insurance</li><li>A starting salary that commensurate with experience</li><li>Paid travel and job-related expenses</li></ul>REQUIRED EXPERIENCE AND SKILLS<ul><li>Excellent interpersonal and communication skills- Required&nbsp;</li><li>CPR Certified and AED knowledgeable within the first 30 days of hire - Required</li><li>Previous experience managing a tennis club or sports facility. - Preferred</li><li>Current or previous experience in directly managing a team (2+ years or more) - Required</li><li>Experience with membership management systems and software. - Preferred&nbsp;</li><li>Commitment to delivering a high-quality experience for members. - Required&nbsp;</li><li>Ability to multitask and work under pressure in a fast-paced environment. - Required</li><li>Strong problem-solving skills and the ability to handle complex situations. - Required&nbsp;</li></ul>Environmental Conditions - Amount of TimeOn Court NoiseTRAVELTravel required less than 1%Travel destinations: community event&nbsp;HOW TO APPLY:Resumes with cover letters accepted through November 30, 2025&nbsp;Please send resume to&nbsp;<a href="https://ustamidwest.bamboohr.com/jobs/" target="_blank">https://ustamidwest.bamboohr.com/jobs/</a>Those candidates selected for further consideration will be contacted.Disclaimer: The USTA/Midwest Section is an Equal Opportunity Employer, and applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Club Operations Manager

&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; USTA/MIDWEST SECTION&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Submission Deadline: November 30, 2025&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;No Inquiries PleaseTITLE: Front Desk Associate&nbsp;POSITION STATUS: Part-TimeFLSA STATUS: Non-ExemptLOCATION: Indianapolis, INREPORTS TO: Club Operations ManagerWORK SCHEDULE:&nbsp;Monday - Sunday Early mornings (7 am open), mid-day shifts, and nights (closing 8 pm) &nbsp;WHO WE ARE:Founded in 1895, the USTA Midwest, Inc. is&nbsp;part of the national governing body of the sport of tennis in the United States. We celebrate our collaborative work environment that draws people who are passionate about their jobs. A diverse, dynamic organization, USTA/Midwest, Inc. is dedicated to growing the game of tennis for all people throughout Illinois, Indiana, Ohio, Michigan, Wisconsin, and part of West Virginia and Kentucky.&nbsp;The USTA/Midwest, Inc. is the second largest section of the United States Tennis Association (USTA, Inc.) and is comprised of 13 Districts that make up the Midwest Section.&nbsp; Our mission is to “grow tennis to inspire healthier people and communities everywhere”.&nbsp;&nbsp; &nbsp;ABOUT THE POSITIONAs a Front Desk Associate at the Midwest Tennis Center, you will be the first point of contact for members and guests. You’ll provide excellent customer service, manage bookings, process payments, and help create a welcoming atmosphere. This role is ideal for someone who is organized, friendly, and passionate about tennis and hospitality.THE ROLE:&nbsp;<ul><li>Greet members and guests warmly and professionally</li><li>Answer phone calls, emails, and in-person inquiries</li><li>Schedule court reservations, lessons, and events using booking software</li><li>Process membership applications, renewals, and payments</li><li>Handle point-of-sale (POS) transactions for retail and concessions</li><li>Maintain a clean, organized, and professional front desk area</li><li>Provide accurate information about club services, schedules, and policies</li><li>Assist with member check-ins and monitor court usage</li><li>Support tennis staff and management with administrative tasks</li><li>Address member issues and escalate concerns when needed</li></ul>SPECIAL PROJECTS:<ul><li>TBD &nbsp;</li></ul>BENEFITSWhat’s in it for you?&nbsp;<ul><li>A starting salary that commensurate with experience</li></ul>REQUIRED EXPERIENCE AND SKILLS<ul><li>High school diploma (required)</li><li>Previous experience in customer service or hospitality (preferred)</li><li>Strong communication and interpersonal skills (preferred)</li><li>Proficient in computer systems (Google Suite, POS, and scheduling software) (preferred)</li><li>Able to multitask and work independently in a fast-paced environment (preferred)</li><li>Interest or background in tennis or sports is a plus (preferred)</li><li>CPR Certification and AED knowledgeable within the first 30 days of hire. (required)</li></ul>Environmental Conditions - Amount of TimeExposure to noise from on court playTRAVELNot Applicable &nbsp;HOW TO APPLY:Resumes with cover letters accepted through November 30, 2025Please send resume to&nbsp;<a href="https://ustamidwest.bamboohr.com/jobs/" target="_blank">https://ustamidwest.bamboohr.com/jobs/</a>Those candidates selected for further consideration will be contacted.Disclaimer: The USTA/Midwest Section is an Equal Opportunity Employer, and applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Front Desk Associate

<h3>Job Description:</h3>To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below:Indianapolis, CarmelAs a Client Support Specialist, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.The Team While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.The Expertise You Have<ul><li>Series 7 required</li><li>Series 63 or ability to obtain within 90 days</li><li>2-3 years of previous financial services experience</li></ul>The Skills You Bring<ul><li>Broad based knowledge and understanding of general financial planning concepts</li><li>Proven customer service, client support and problem resolution skills</li><li>Strong verbal and written communication skills</li><li>Ability to effectively influence others</li><li>Robust time management and organizational skills</li></ul>The Value You Deliver<ul><li>Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

3 Customer Service / Client Services Jobs in Indianapolis, IN, USA