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<h3>Job Description:</h3>The RoleIf you thrive in reputation and issues management scenarios, are enthusiastic about creating communications that impact business outcomes, and are dedicated about defending your company’s brand, we want to hear from you! As Director, Corporate Reputation Management and Crisis Communications – External Communications, you will help lead enterprise-wide crisis communications strategies, monitoring and preparedness as well as collaborate with cross-functional teams, develop messaging and statements, counsel and advise leadership, and execute strategies. You also will act as a Fidelity corporate spokesperson on issues that relate directly to Fidelity, the financial services industry and the general social environment.The TeamReporting to the Head of Corporate Reputation Management, you will join a resolute team that touches all parts of Fidelity’s diversified financial services business and is considered a valued asset on an ongoing basis and at critical junctures. The Corporate Reputation Management Team is part of Fidelity’s Corporate Affairs Newsroom which drives greater awareness and understanding of Fidelity and its priorities by influencing stakeholders. Critical thinking, working fast within rapidly changing landscapes, anticipation of business needs, leadership counsel and being one step ahead are all hallmarks of this group. If you check these boxes, this could be the next key role for you.Expertise and Skills You Bring<ul><li>Bachelor’s degree in communications, journalism or a related course of study, but not required</li><li>10-12+ years of relevant experience in the communications/public relations fields, with a preference for at least five of those in crisis communications</li><li>Financial services communications experience preferred, but not required</li><li>Proven record of managing the monitoring and reporting processes, developing issues communications plans and leading preparedness programs</li><li>Monitoring for issues that have potential impact to ensure constant awareness of potential risks</li><li>Deep understanding of social media platforms, related influencers, monitoring and experience working with inhouse social media teams</li><li>Experience working with key internal stakeholders such as business continuity, cyber security and threat intelligence</li><li>Solid collaboration, planning, tactical and listening skills to establish relationships within Corporate Affairs, supporting teams and Fidelity’s business units to maximize strategies for optimal outcomes in a fast-paced and constantly changing environment</li><li>Established media relationships and a proven ability to quickly develop them in order to engage with influential media on critical issues</li><li>Skilled at managing multiple and simultaneous projects, ensuring that all efforts meet Fidelity’s high standards in the areas of accuracy, ethics, legal and compliance</li><li>Exceptional writing, editing, presentation and research skills</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe base salary range for this position is $85,000-$144,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Communication

Fidelity Investments

Director, Corporate Reputation Management

<h3>Job Description:</h3>The RoleFidelity Investments Workplace Investing (WI) organization is seeking a top-tier software engineer to join our team within Stock Plan Services (SPS) Technology being a contributing member of our modernization efforts for our market leading equity compensation platform. The engineer will provide technical leadership during the construction, execution and support of a multi year service delivery roadmap following the agile development methodologies, modern architecture patterns, and the JAVA technology stack in support of program objectives. This role demands significant collaboration with members of various business and IT groups throughout the lifecycle of a typical project. We're looking for software engineers that enjoy a collaborative environment and have a passion for releasing high quality software through iterative software development practices. The Expertise and Skills You Bring<ul><li>Bachelor's degree or higher</li><li>10+ years of software development experience</li><li>8+ years total OO development experience</li><li>8+ years of Java EE development experience</li><li>Experience working in a scaled agile delivery model</li><li>Investment/financial services experience is highly desired</li><li>Demonstrated experience with a number of the following concepts and technologies is required:</li><li>Server-Side technologies including Java 8, J2EE, JSP/JSTL, Servlet</li><li>Domain Driven Design (DDD)</li><li>Continuous Integration and Continuous Deployment using Git, Jenkins, Docker, Udeploy</li><li>Client Side technologies including JavaScript, CSS, Ajax, JQuery, Angular 17, Node JS, HTML5, Spring MVC, Spring Core, XML Integration with SOAP WebServices, Spring-WS, REST Services, Jersey 2, Jackson 2, Apache Camel</li><li>Development tools like Eclipse, IBM RAD, Spring Tool Suite, Web Storm</li><li>Cloud technologies including Docker, Amazon Web Services, Kubernetes, Rancher</li><li>Building SOAP and REST services using JAX-RS, Jersey, Swagger, Spring and Jackson frameworks</li><li>Building test suites using Junits, Mockito, Jersey Test, SOA Test. Cucumber, Karate</li><li>Developing distributed applications with multi-site multi-node deployments</li><li>Developing applications to be deployed in clustered environments on IBM Websphere and Tomcat servers</li><li>Developing applications using in-memory and distributed cache technologies like EhCache and IBM XtremeScale.</li><li>Security for SOAP and REST services using SAML 2.0 and OAuth 2.0 technologies</li></ul> Primary Responsibilities<ul><li>Build and lead the definition of system architecture, detailed solution design and document complex solutions on a platform dedicated to high scale processing of large amounts of data.</li><li>Care about cycle time and use Continuous Integration and Deployment (CI/CD) practices, tools to rapidly deploy changes to customers while minimizing risk using practices like A/B tests, blue-green deployments, and feature toggles.</li><li>Create and maintain high quality service documentation</li><li>Write concise and clear technical specifications based on analysis of complex business requirements</li><li>Have effective communication skills and technical expertise to drive and participate in significant discussions.</li><li>Coordinate multiple development work streams through integration and ensures architecture is scalable and extensible</li><li>Define and support development environment while adopting industry standard methodologies and tools</li><li>Ensures code reviews, unit testing and integration and performance testing is completed efficiently and effectively and guide the technology delivery framework to be entirely automated Testing and deployment.</li><li>Align with business partners and management team in evaluating current systems and making decisions on future development.</li><li>Mentor and direct team members on technology and specific design; Own issues and provide end-to-end solutions.</li><li>Continuously evaluate and prototype new technologies within developer &amp; test community to understand business value and feasibility.</li><li>Digital mindset, and fluent across technology components including API Services development and consumption using modern frameworks and open source technologies. </li></ul>The TeamStock Plan Services (SPS) administers equity compensation programs on behalf of public and private sector companies offering various compensations programs such as: Employee Stock Purchase Plans, Restricted Stock Awards/Units, Stock Option Plans, Stock Appreciation Rights and Performance based Awards. Currently SPS services over 1.6M participants employed by over 300 clients and spread out in 150 countries. The business is looking to further expand in the international equity compensation market, focused initially on western European countries and companies based there. As part of this business initiative, we are extending our capabilities to enable a truly global platform.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Principal, Full Stack Engineer

<h3>Job Description:</h3><h3>Investment Consultant</h3>You joined the financial services industry to make a difference in the lives of your clients. At Fidelity, we have a relentless commitment to our clients. Come join a firm that is a stable industry leader where we focus on the importance of communicating to connect and not just communicating to transact. We empower professional flexibility, growth, and support thus enabling long-term success for you and our clients.<h3>The Purpose of Your Role</h3>Working in our Investor Center, you will develop customized financial plans through a wide range of products and services using your sound judgment, keen knowledge of products, and Fidelity‘s planning tools. Instead of spending your time sourcing new customers, you will engage with existing clients and warm leads, which will allow your focus to remain where it matters most: providing investment solutions and growing relationships with a dedicated local advisor.<h3>The Expertise We’re Looking For</h3><ul><li>Effectively utilizing Fidelity’s guidance tools, you engage in financial planning discussions by presenting solutions and service offerings that best meet client needs</li><li>Leveraging technology, you can prepare for and conduct efficient one-on-one appointments to make the best use of the client’s time, as well as plan for post-appointment follow-up</li><li>Growing relationships through proactive outreach, you seek to understand clients’ goals and objectives and refer them to a wealth management partner based on needs and financial complexity</li><li>Series 7 &amp; 63 licensed; Series 65 or 66 and appropriate state registrations preferred, OR ability to acquire quickly upon hire</li><li>Degree and/or other professional certifications such as a CFP are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one!</li></ul><h3>The Skills You Bring</h3><ul><li>You have a comprehensive understanding of various investment solutions, and can educate customers on the values and differences of each</li><li>Your interpersonal skills and ability to grow relationships are exemplary; you take initiative and exceed expectations</li><li>You have outstanding communication and consultative skills, and you thrive in a fast-paced work environment</li></ul><h3>Our Investments in You</h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h3>The Value You Deliver</h3>In this role you will work directly with clients to help them make investment decisions that are in their best interest. By effectively navigating Fidelity’s planning and guidance tools, presenting and implementing solutions that best meet the client’s needs, you will have a lasting impact on the client’s financial future. Please note this role requires in-person attendance in the assigned Branch location.The base salary range for this position is $56,000 - $72,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3>Certified Financial Planner (CFP) - Issuing Authority, Series 07 - FINRA, Series 63 - FINRA, Series 65 - FINRA, Series 66 - FINRA<h3>Category:</h3>Sales

Investment Consultant - Oakdale, MN

<h3>Job Description:</h3>The RoleThe Investment Oversight Team provides investment risk detection, mitigation, and remediation for Fidelity Charitable. As a Manager, Investment Oversight, you will be a key member of the team, providing insight into emerging risks by proactively identifying, researching, and reporting exposures that may impact the portfolio. This is an individual contributor role with opportunities for significant collaboration across the Investment Team and broader organization.This role will be responsible for delivering the following:<ul><li>Analysis of investment accounts and composite data for changes in asset allocation and benchmarked performance</li><li>Scheduled and ad-hoc investment reports, using a combination of reporting systems and tools</li><li>Proactive risk management, analysis, and mitigation</li><li>Project-based process enhancements to improve the reporting efficiency and risk-recognition of an institutional investment portfolio</li><li>Timely and accurate processing of monthly investment oversight processes</li><li>Strategies and remediation plans to maintain compliance with investment program guidelines and solve sophisticated business problems</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe Expertise and Skills You Bring<ul><li>Proven experience focused on investment analysis and reporting</li><li>Progress toward an MBA or advanced degree preferred</li><li>Progress toward CFA, CAIA, or equivalent experience preferred</li><li>Experience analyzing a variety of asset classes and investment products, including equities, fixed income, options, private equity, and interval funds</li><li>Strong experience using Excel and working with visual analytics tools such as Tableau or Power BI</li><li>Ability to prioritize day-to-day responsibilities and longer-term projects in a fast-paced environment</li><li>Excellent communication skills and the ability to maintain successful working relationships across teams</li></ul>The TeamThe mission of Fidelity Charitable is to grow the American tradition of philanthropy by providing programs that make charitable giving accessible, simple, and effective. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity. Fidelity Investments provides all the charitable organization's employees and supports all its functions: Program Development, Marketing, Service Delivery, Relationship Management, Finance, Technology, Risk and Compliance, and Fundraising. This role is on the Fidelity Charitable Investment Team. For more information about Fidelity Charitable, visit <a href="https://www.fidelitycharitable.org" target="_blank">https://www.fidelitycharitable.org</a>.<h3>Certifications:</h3><h3>Category:</h3>Investment OperationsFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Manager, Investment Oversight

<h3>Job Description:</h3>Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.What to expect…In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.<ul><li>Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</li><li>Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</li><li>Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</li></ul>Advantages of our career development experience…<ul><li>You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</li><li>You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</li><li>You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</li><li>You get variety. You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</li></ul>The expertise we’re looking for…<ul><li>High energy and enthusiasm with a natural passion for helping people</li><li>Flexibility and self-motivation</li><li>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</li></ul>The Skills You Bring<ul><li>Eagerness to learn and build a career in financial services</li><li>Ability to deliver an outstanding customer experience</li><li>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</li><li>Coachability, collaboration and curiosity will fuel your success</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRAThe base salary range for this position is $45,000 - $75,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer Service

Financial Services Representative - Albany, NY

<h3>Job Description:</h3>For you, client interactions aren’t just transactions. They’re relationships that need to be nurtured. Our mission is to build strong, personal relationships with our clients and that's a key component to the role of the Wealth Management Planning Consultant.<h3>The Expertise We’re Looking For</h3><ul><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed (OR ability to acquire series 65/66 upon hire) and Life Insurance license</li><li>Financial Services experience, we recommend five years</li><li>Degree and/or other professional certifications such as CFP are helpful</li></ul><h3>The Purpose of Your Role</h3>You are providing the highest level of customer service to Fidelity’s most sophisticated and most valued client. Through frequent communication and teamwork, you are a key player on the Wealth Management team as you directly support the Advisor’s efforts to increase and develop their business.<h3>The Skills You Bring</h3><ul><li>Extraordinary interpersonal communication skills, via telephone and face-to-face consultations</li><li>You have a passion for delivering thoughtful &amp; trustworthy service to clients seeking a personalized high-touch relationship</li><li>Your subject matter expertise will be used to address unique and complex client service requests</li><li>Your appreciation for working in a dynamic and collaborative environment</li><li>Assurance that portfolios remain in accordance with compliance guidelines</li></ul><h3>The Value You Deliver</h3><ul><li>Handling inbound calls and emails generated by a book of clients and collaborating on customer communications</li><li>Responding to a range of customer needs, to include mutual fund inquiries, asset allocation discussions, brokerage needs, basic tax-free and deferred investments, trust and estate planning, as well as income and retirement planning</li><li>Partnering with the Advisor and implementing a structured client contact strategy and encouraging annual reviews</li><li>Seeing opportunities for asset consolidation and/or High Net Worth product development, and other more sophisticated product offerings</li><li>Conducting basic guidance preparation discussions with clients that support the overall strategies developed for the client by the Financial Consultant</li><li>Helping with pre- and post-guidance appointments; making follow-up calls to understand the client meeting objectives and prepare for future appointments</li></ul><h3>How Your Work Impacts the Organization</h3>Our Private Wealth Management team is committed to bringing the most appropriate financial strategies to our client. It is our promise to protect, grow and transfer assets in an integrated way. As a dedicated team member, using a dynamic and customized approach, this Wealth Management Planning Consultant will help support the long-term objectives of our most sophisticated clientele.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA, Series 66 - FINRA<h3>Category:</h3>Relationship ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Wealth Management Planning Consultant - Central South (Texas)

<h3>Job Description:</h3><h3>Financial Services Representative </h3>Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.What to expect…In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.<ul><li>Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</li><li>Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</li><li>Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</li></ul>Advantages of our career development experience…<ul><li>You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</li><li>You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</li><li>You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</li><li>You get variety.You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</li></ul>The expertise we’re looking for…<ul><li>High energy and enthusiasm with a natural passion for helping people</li><li>Flexibility and self-motivation</li><li>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</li></ul>The Skills You Bring<ul><li>Eagerness to learn and build a career in financial services</li><li>Ability to deliver an outstanding customer experience</li><li>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</li><li>Coachability, collaboration and curiosity will fuel your success</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRAThe base salary range for this position is $45,000 - $75,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer Service

Financial Services Representative - Columbia, MD

<h3>Job Description:</h3>Job Title – Lead - Software EngineeringThe Purpose of This RoleFidelity's Software Engineering group is looking for a Tech savvy Software Engineer to join the team to work on design, implementation, testing and support activities on the features for enterprise SAAS platforms. The Software Engineer will work closely with technical leads, stakeholders, and product managers to support and enhance the products. The Value You Deliver<ul><li>A technology focused software development space with a focus driven attitude towards developing and supporting of critical systems. </li><li>Foster teamwork and a spirit of collaboration among team members and business partners while conveying a sense of urgency and responsiveness to meet business needs.</li><li>You will develop an understanding of the business domain to participate in discussions and provide guidance to development teams.</li><li>Will be involved in all aspects of application/cloud engineering.</li></ul>The Skills that are Key to this roleTechnical Cloud Platforms / Server and Infrastructure Management:<ul><li>Proven experience in designing, deploying, and maintaining cloud infrastructure across platforms like AWS, Azure, or Google Cloud.</li><li>Proficiency in managing and optimizing CI/CD pipelines to streamline release processes.</li><li>Solid understanding of networking, security, and system architecture.</li><li>Expertise in access management policies and ensuring secure resource utilization.</li><li>Familiarity with infrastructure-as-code tools (e.g., Terraform, CloudFormation) and automation tools like Ansible.</li><li>Ability to monitor system performance, troubleshoot issues, and ensure high availability and reliability.</li><li>Strong problem-solving skills and the ability to collaborate with development and operations teams.</li><li>A knack for staying updated on emerging cloud technologies and recommending improvements.</li><li>Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Administrator) are a plus.</li></ul>Programming and Frameworks:<ul><li>Strong skills in Java and related frameworks such as Spring.</li><li>Experience with front-end technologies like Angular, JavaScript, TypeScript.</li><li>Experience with Python programming, especially for AWS Lambda functions.</li><li>Experience in security or infrastructure administration and management.</li><li>Knowledge of networking and SSH.</li><li>Proficiency in PowerShell scripting.</li><li>Experience with Workday Server management is added advantage. </li></ul>Database Technologies<ul><li>Proficiency in any of the RDBMS system and PL/SQL (e.g., MySQL, PostgreSQL, MongoDB).</li></ul>BehavioralCommunication<ul><li>Ability to explain complex technical concepts to non-technical audiences.</li><li>Enjoy communicating and learning the business behind the application.</li></ul>Problem-Solving:<ul><li>Strong analytical and problem-solving skills to troubleshoot issues and optimize performance.</li><li>Strategic problem solver with curiosity and excitement for collaboration.</li><li>Energized by fast, iterative, and acute programming practices.</li></ul>Teamwork:<ul><li>Proven ability to work well in a team environment, fostering a collaborative and supportive atmosphere.</li><li>Willingness to share knowledge and mentor junior team members.</li><li>Desire to collaborate and work closely in a paired programming environment</li></ul>Adaptability:<ul><li>Flexibility to adapt to changing technologies and business requirements.</li><li>Ability to manage multiple tasks and priorities in a fast-paced environment.</li><li>Comfortable with ambiguity and enjoy experimenting, developing, and communicating alternatives.</li></ul>Attention to Detail:<ul><li>High level of attention to detail to ensure accuracy and quality in all aspects of work.</li><li>Commitment to maintaining high standards and best practices.</li><li>Maniacal focus on automation and always looking towards reducing waste and improving efficiencies.</li></ul>Leadership:<ul><li>Demonstrated leadership skills to guide and influence project direction.</li><li>Ability to take initiative and drive projects to successful completion.</li></ul>Agile Experience:<ul><li>Experience and comfort working in an agile environment (Scrum and Kanban).</li></ul>How Your Work Impacts the OrganizationThe Software Engineering Chapter Area is dedicated to building and implementing high quality solutions for Enterprise Technology Group. We are focused on the craft of software development and are constantly learning, improving, and collaborating to produce outstanding technology.The Expertise We’re Looking For·6+ years of IT experience·B, E. in Computer Science preferred, Engineering / Mathematics or comparable.Location: BangaloreShift timings: 11:00 am - 8:00 pm<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Lead - Software Engineering

<h3>Job Description:</h3>Senior Systems Engineer Come and join our team that provides Fidelity with the world class capabilities and services which connect our associates to our millions of participants, members, and customers. We are an agile scrum team that is responsible for the Contact Center platform and engineering which provides our voice, email, and web chat communication channels. Continual improvement is essential in our space. This requires us to seek out associates who are curious, innovative, and driven to settle for nothing less than complete obsession with the experiences of our customers and associates. We pride ourselves on being systems engineers with a thirst for continued learning, a team-first attitude, and a focus on delivering value to the organization. The platform services over 20M clients and processes more than 35M customer interactions per year while operating on a 24x7 basis. The Expertise We’re Looking For <ul><li>Minimum 5 years in a systems engineering role. Developing, implementing, and maintaining contact center solutions using enterprise platforms such as Genesys, Avaya, Cisco, Amazon Connect and other similar sysatems is a plus. </li></ul><ul><li>Demonstrated strong leadership and organizational abilities, coupled with excellent communication and presentation skills. Possesses robust problem-solving and analytical capabilities. </li></ul><ul><li>Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation </li></ul><ul><li>Understanding of enterprise-scale platform architecture to which includes considerations for high availability and business continuity. </li></ul><ul><li>Define, champion, and manage the pace, tools, best practices, and related development methodologies. Effectively address functional and quality goals of systems during design activities. </li></ul><ul><li>Familiarity with Docker and container-based development and deployment practices as well as with CI/CD pipelines </li></ul><ul><li>Working knowledge of VoIP, SIP and data applications/networking a plus. </li></ul><ul><li>Demonstrate ability to effectively interact with all levels of management/personnel </li></ul><ul><li>Proven ability to work independently and professionally in high-pressure, high-visibility situations within tight timeframes, while also documenting processes and procedures as assigned. </li></ul><ul><li>Experience supporting 24/7, continuous availability production environments </li></ul>The Skills You Bring <ul><li>You own the outcome by taking personal accountability for delivering strong results </li></ul><ul><li>You can collaborate with others in a team-oriented, fast-paced environment </li></ul><ul><li>You create clean and testable code that can be used as an example to less experienced engineers </li></ul><ul><li>You question the way things are done, always seeking to improve the productivity of the team </li></ul><ul><li>You can make the complex understandable. Solve complex problems, not just detect them </li></ul><ul><li>You believe automation is key to produce high quality software at an increasingly faster pace </li></ul><ul><li>Passion and intellectually curiosity to learn new technologies and business areas </li></ul><ul><li>Translate architectural standards into application level design </li></ul><ul><li>Creating intuitive solutions to real world business problems </li></ul><ul><li>Strong facilitation, influencing and negotiation skills </li></ul><ul><li>Excellent communication skills, both through written and verbal channels </li></ul><ul><li>Excellent collaboration skills to work with multiple teams in the organization and understand when and how to escalate </li></ul>The Value You Deliver <ul><li>Leading technology solutions to deliver business value across scrum team(s) by creating intuitive solutions to real world business problems </li></ul><ul><li>Growing our agile development culture through use of excellent engineering skills and a deep knowledge of industry standard methodologies </li></ul><ul><li>Guiding/developing, communicating and overseeing implementation of high-level and low-level design in compliance to roadmap, architecture and design standards defined by Business Unit </li></ul><ul><li>Working closely with business and technology teams to help increase speed of delivery, improve quality of code, improve production stability and availability </li></ul><ul><li>Collaborating in an autonomous team, owning all aspects of delivery (Coding, Quality, DevSecOps) as well as helping to transform the devops, provisioning, testing and operational capabilities of the platform </li></ul><ul><li>Simplifying the complex through consistency, refactoring and repeatability </li></ul><ul><li>Helping in developing and executing operational stability practices supporting the Associate Experience within the Call Centers and Investment Centers </li></ul><ul><li>Improving monitoring &amp; telemetry of applications, platforms and service interdependences allowing Service Desk and Support teams to be proactive vs reactive </li></ul><ul><li>Helping lead support teams through incident management and crisis management </li></ul><ul><li>Leading end to end sub initiatives </li></ul><ul><li>Supporting and communicating relevant IT governance policies, procedures, and processes </li></ul>For more like this search #SWE <h3>Category:</h3>Information Technology

Senior Systems Engineer

<h3>Job Description:</h3><h3>The Role</h3>We are seeking a strategic and analytical leader to head our People Analytics team and take it to the next level. In this role, you'll use data to improve our employee experience and support business goals. You'll work with HR, leadership, and other teams to create and implement data-driven strategies.<h3>Key Responsibilities</h3><ul><li>Lead the People Analytics team to deliver high-quality insights and recommendations.</li><li>Manage a complex portfolio of work and balance it to achieve strategic objectives.</li><li>Proactively innovate and identify areas where data and analytics could improve business and talent processes.</li><li>Analyze employee data to uncover trends and inform decision-making.</li><li>Create and maintain dashboards and reports to track HR metrics.</li><li>Provide actionable insights to improve employee engagement, retention, and performance.</li><li>Ensure data integrity and compliance with data privacy and governance requirements.</li><li>Stay current with industry trends and best practices in people analytics.</li></ul><h3>Critical Attributes for Success</h3><ul><li>Technical Acumen: Proficiency in managing databases, data pipelines, and systems. Ability to navigate business nuances and technical aspects of data management.</li><li>Data Storytelling: Expertise in translating data into meaningful trends and narratives. Ability to synthesize data implications and business impact beyond mere description. Apply strategic frameworks to simplify complexity and communicate important implications to executive audiences.</li><li>Analytical and Detail-Oriented: Strong numerical and analytical skills. Keen attention to detail and understanding of the underlying numbers.</li><li>Executive Presence and Presentation Skills: Ability to interface with senior leaders. Strong presentation skills and the ability to manage complex analyses and drive collaborative outcomes.</li><li>Consultation: Ability to work with stakeholders to understand intended business outcomes, translate them into analytical work, and collaborate to achieve the desired results.</li></ul><h3>Qualifications</h3><ul><li>Proven track record in a technical field with expertise in IT systems, database management, and data integration.</li><li>Proficiency in data analysis tools (e.g., SQL, Python, R).</li><li>Experience managing a team.</li><li>Excellent communication skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to work collaboratively with cross-functional teams.</li><li>Strong leadership and project management skills.</li><li>Experience in social psychology or a related field is a plus, but not required.</li></ul><h3>The Team</h3>Our people analytics team and program are among the best in the industry, with only a few others reaching a similar level of maturity and sophistication. We pride ourselves on delivering top-tier, balanced, data-driven insights that drive meaningful business outcomes.The base salary range for this position is $124,000-$262,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Data Analytics and Insights

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