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Scrum Master The Role As a Scrum Master, you’ll be a part of highly collaborative, cross-functional Scrum teams within the Fidelity Brokerage division of Fidelity. You will advise and lead Squads on Agile values, practices, and processes to ensure they are fully functional, productive, and focused on Sprint goals. Everyone craves a way of working that empowers them to unleash their best work and inspire better futures for more people. Our way of working will enable you to deliver what matters most to our business, our clients, and our Associates. By being wired for speed and innovation with support, coaching, and a regular dose of inspiration, your skill sets will be applied to our initiatives, providing you the opportunity to quickly make a difference in our customers’ lives! The Expertise and Skills You Bring <ul> <li>Strong proficiency and experience with encouraging Agile behaviors, reinforcing practices, norms and routines, and supporting overall Squad performance and efficiency </li><li>Excellent understanding and previous application of Agile/Scrum Fundamentals – WHY and HOW </li><li>Proficient with Agile enabling tools like Jira/Jira Align </li><li>Ability to identify team improvement opportunities and look externally for best practices to support continuous improvement </li><li>Strong proficiency in facilitiating and coordinating logistics for Agile routines and practices, e.g., Backlog Refinement, Planning, Daily Scrum, and Retrospectives </li><li>Proficient in ensuring healthy backlogs are maintained and accurately balanced across team members </li><li>Proficient in producing, maintaining, updating, and explaining process metrics and artifacts to ensure understanding of how efficiently and effectively Squads are operating, and accurate and clear communications to Squads and their partners </li><li>Excellent experience partnering with other Scrum Masters and working across multiple Squads contributing to the same initiatives </li><li>Demonstrated experience working in a technology delivery environment </li><li>Bachelor’s degree/undergraduate degree/equivalent experience required </li><li>Scrum certification required (CSM or PSM) </li></ul> The Team Fidelity Brokerage Delivery Enablement is a team of Scrum Masters, Delivery Program Managers, and Agile Coaches who partner with leaders &amp; teams to inspect, adapt &amp; mature high-impact delivery solutions, cultivate an empowered delivery culture with insights, coaching &amp; enablement, and champion continuous improvements that guide us toward business agility. We arefocused on building a highly integrated organization, aimed at maximizing value delivery for Fidelity Brokerage. Our core capabilities include delivery insights, delivery planning &amp; alignment and delivery coaching.

Fidelity TalentSource

Agile Scrum Master

<h3>Job Description:</h3>Are you ready to start your technology career with Fidelity Investments? Join us and apply for a position in our full-time LEAP Technology Immersion Program today! LEAP is Fidelity's learner-centered technology program crafted to prepare recent graduates to become leading technologists. Upon completion, participants are placed within our diverse technology organization for continued full-time employment in multiple roles and locations throughout the US. THE SKILLS YOU BRING <ul><li>Recent completion or in current pursuit of a Computer Science, Software Engineering, or IT bachelor’s degree </li></ul><ul><li>A solid understanding of software development principles and data structures </li></ul><ul><li>Hands-on technical project experience: Previous technical internship experience is a plus </li></ul><ul><li>Outstanding problem-solving ability and analytical skills </li></ul><ul><li>Ability to work to achieve group goals in a fast-paced environment to achieve </li></ul><ul><li>Passionate about learning new technologies </li></ul>Note: The LEAP program does not offer visa sponsorship PROGRAM HIGHLIGHTS The LEAP program is designed to build a solid foundation of a culture of continuous development through high-impact learning experiences. LEAP offers candidates an opportunity to join Fidelity full-time as a:<ul><li>Software Engineer: Design and develop premium digital applications in an Agile environment across multiple frameworks and platforms. We look for knowledge with front-end (HTML, CSS, JavaScript), middle-tier (Java, NodeJS) and back-end (SQL) languages and frameworks. Experience with Spring, Angular, or similar technologies is a plus. </li></ul>COMPREHENSIVE BENEFITS DESIGNED TO ACHIEVE A BALANCED LIFE Student loan assistance and tuition reimbursement for eligible employees 23 days of paid time off per year plus 9 paid Federal holidays Opportunities to volunteer and give to your local community during work hours Onsite fitness &amp; wellness centers as well as company subsidized healthy meal options at onsite cafeterias To learn about additional benefits, click <a href="https://jobs.fidelity.com/benefits/" target="_blank">here</a>. At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and cultivating a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com Fidelity Investments is an equal opportunity employer. <h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

2026 Undergraduate - LEAP: Software Engineer

<h3>Job Description:</h3>DescriptionDo you want to work on leading edge cloud technologies that are transforming how we scale our next generation platforms?This is an opportunity for a highly motivated Principal Cloud Engineer to join our Observability Platform team within Fidelity Architecture and Engineering. You will work in a diverse, open and transparent culture where you will contribute to powering the next generation of Fidelity’s digital services through innovative solutions using the latest cloud native technologies and leading-edge engineering practices.We believe that empowered and self-motivated teams can achieve outstanding things. We are passionate about opensource contribution, sharing our expertise and knowledge with the engineering community while adopting a continuous learning approach support by a dedicated learning day each week.The Experience We’re Looking For<ul><li>Extensive experience working with Python and at least one other language.</li><li>Extensive experience working with AWS or Azure.</li><li>Extensive experience working with Kubernetes and Kubernetes ecosystem.</li><li>Extensive experience working hands-on with infrastructure as code.</li><li>An advocate for delivering software using the latest engineering best practices and principles.</li><li>Strong mentoring, coaching skills and communication skills.</li><li>Passion for new technologies and working in an agile environment.</li></ul>Bonus Skills<ul><li>Working knowledge of Go.</li><li>Experience working with observability platforms.</li><li>Experience working with the opensource community.</li></ul>The TeamThis is an opportunity for a highly motivated Principal Cloud Engineer to join Fidelity Architecture and Engineering, who are responsible for enabling the next generation cloud platforms across Fidelity. We excel in the construction of high quality, secure and scalable cloud platforms using industry-leading engineering principles and practices. We are a global team which has a passion for open source and continuous learning while pursuing engineering excellence in the cloud in a collaborative, open and transparent culture.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal, Cloud Engineer - Observability

<h3>Job Description:</h3>VP, ArchitectureThe RoleWe build incredible products in the Workplace Investing business at Fidelity Investments to help people plan for financial success. Two major areas in there include our Emerging Businesses (Student Debt Benefits and Small Business 401K) and Advice Products (Managed Accounts, Retirement Income Solutions etc.). In this space we try out new innovative ideas, bring products to market quickly for experimentation and gather feedback to drive roadmaps. We have multiple product teams building to simplify experiences, integrate with enterprise platforms and streamline access to data. We are looking for a Senior Architecture Leader to lead a team of talented architects supporting these product teams. You will provide leadership, coaching and guidance to enable this team to closely partner with product on roadmaps, provide end to end architecture and support implementation.The Expertise You Have<ul><li>Demonstrable experience in leading technical leaders, especially architects.</li><li>Demonstrable experience in partnering with business leaders to shape product strategy, roadmap, and implementation approaches.</li><li>Experience practicing Business Architecture including aligning Business and Technology strategies, Customer Journeys, Capability Modeling and Roadmaps</li><li>Demonstrable understanding in all aspects of technical architecture (operational excellence, security, reliability, performance efficiency, cost optimization)</li><li>Collaborating with peer &amp; enterprise architects to align on standards, strategy, and opportunities to refactor business processes, improve customer experience or perform capability rationalization.</li><li>Ability to work both independently and with different levels of the organization, including technical and non-technical team members.</li><li>Experience in Modern Architecture and Cloud Technologies to build sophisticated architectures</li></ul>The Skills You Bring<ul><li>Leadership: Strong management, facilitation, and problem-solving skills are a must; providing technical leadership across the Emerging and Advice domain</li><li>People Management: Senior level experience managing, leading, coaching, mentoring, and developing people across different geographical locations</li><li>Communication: Strong storytelling skills that drive program messaging and influence decisions and action. Ability to articulate architecture solutions to Senior Executives and architecture leadership</li><li>Collaboration: Ability to navigate sophisticated, interpersonal relationships and build partnerships across the firm at all levels</li><li>Architectural Approach: Active curiosity to conceptualize, design, and construct data and processes; Helping articulate, govern, and evolve the Workplace Platforms strategy aligned with business objectives, goals, and strategy. Extensive experience decomposing relevant business problems into creative, efficient, and scalable solutions</li><li>Platform Modernization Experience: Hands-on knowledge with modernizing financial platforms, using enterprise patterns and tools to deliver enterprise-scale, secure and highly resilient solutions that will be the building blocks for our business.</li><li>Influencing Skills: Employs collaborative approach to gain consensus and support for the needs of the work. Understands organizational dynamics and adapts proposals to efficiently navigate constraints</li></ul>The Value You Deliver<ul><li>Enabling the delivery of market leading products and capabilities.</li><li>Representing WI with vendors, external partners, enterprise technology and other business units.</li><li>Providing architecture solutions for multiple agile teams. Collaborate with product and engineering leads and senior management on product and delivery requirements, roadmaps, and vision.</li></ul>The TeamFidelity Workplace Investing (WI) provides benefits to Fidelity customers, employers, and their employees, in a growing set of areas - Defined Contribution, Equity Compensation, Investment Products &amp; Consulting and Defined Benefits.As part of the WI Technology Architecture team, you will enable this business transformation by providing strategic direction, transitional and future state architecture and inform the right set of technologies. You will work closely with business partners and technology teams to understand business objectives and help define appropriate architecture direction for them. By working closely with Solution Architects and Agile teams, you will assess and ensure how proposed solutions to specific initiatives align with broader WI goals and strategies.At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working”. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Vice President, Architecture - Domain Leader

<h3>Job Description:</h3><h3>The Role</h3>Fidelity's Workplace Digital Experience (WDX) architecture team is looking for an expert architect who will have a critical aspect of enterprise architecture for driving IT and business strategy. It serves to gain a higher-level understanding of business vision and drive technology solutions. Now more than ever, an increased business focus and understanding is needed to anticipate or predict business need, gain competitive advantage and revenue growth and overall delight end customers.<h3>The Expertise and Skills You Bring</h3><h3>The ideal candidate for this role:</h3><ul><li>Experienced in developing enterprise-wide perspectives with strategic, process, and capability insights.</li><li>Deep expertise in client-side tech like Angular, JavaScript/TypeScript, and eventing strategies.</li><li>Experienced in designing microservice architectures and building RESTful digital APIs</li><li>Extensive experience with desktop interoperability using Open Fin or Interop.IO frameworks.</li><li>Skilled in crafting visually engaging business model portfolios tailored to diverse audiences and solutions.</li><li>Serves as a liaison, translating business needs into tech solutions while balancing opportunities and constraints.</li><li>Assimilate and correlate disconnected documentation and diagrams, and articulate their collective relevance to the organization.</li><li>Acts as a trusted advisor, shaping product roadmaps through strategic guidance aligned with business goals.</li></ul>We are looking for someone who holds a Bachelor’s degree or higher in Computer Science, or has equivalent experience in this or a related field.<h3>The Team</h3>Our team is a fast-paced technology group that uses modern technologies to deliver customer-focused experiences for our participants, plan sponsors, and Fidelity associates. We are passionate about delivering innovative solutions that exceed our customer’s needs, and we accept diversity of thought and experience. We work very closely with business leaders, technology leaders, and engineering teams to delivery world-class solutions for our customers.<h3>Company Overview</h3>Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.<h3>Join Us</h3>At Fidelity, you’ll find endless opportunities to build a significant career that positively affects peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees’ Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always inspired.<a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity’s hybrid working model</a> blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>.Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.The base salary range for this position is $126,000-255,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Director, Architecture

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Network Engineer to work in Fidelity’s Enterprise Infrastructure Group in Westlake, TX or Merrimack, NH. <h3>The Role</h3> We are looking for a “hands-on” Cloud Network and On-prem Engineer. The position will be part of the Network Triage and Troubleshooting Team (NTT), which is responsible for the triaging and troubleshooting of high severity issues that impact Fidelity Investments and our external customers. The issues range from network down devices to application slowness, connectivity problems, Storage issues, network blips etc. The ideal candidate should have a deep understanding of fundamental networking technologies, network security, software-defined networking, infrastructure as code, extensive experience with at least one CSP. The Network Triage and Troubleshooting Team is made up of engineers with the philosophy of, we need to identify and mitigate the issue as quickly as possible to provide the best customer experience. If you love to continuously learn, create, and improve, then this might be the challenge you’re looking for. If your long-term goal is to have fun with technologies outside of traditional networking like serverless, ML, AI, then we might be able to share in the fun! <h3>Team</h3> Fidelity’s Enterprise Network Triage and Troubleshooting (NTT) Teams mission is to identify, mitigate or resolve any issue impacting Fidelity’s internal or external business. The work you deliver will enable and secure the reputation Fidelity has as a top leader in the business and our ability to deliver first in class reliability and uptime for all Fidelity business. <h3>The Expertise and Skills we’re Looking For</h3> <ul> <li>10+ years of experience in IT infrastructure, security, and architecture </li><li>Infrastructure software development and automation skills Python </li><li>Proven experience with virtual network and security constructs of AWS and/or Azure </li><li>Cisco CCNA/CCNP/CCSE Desirable </li><li>Network security experience and certifications a plus </li><li>Expertise in cloud networking and security constructs (DMZ) </li><li>In-depth knowledge of AWS or Azure cloud technologies </li><li>Proven in-depth knowledge of IP routing, firewalls, load balancers, proxies, and DNS </li><li>Knowledge of cloud PaaS service integration </li><li>Experience with ITSM practices (Change/Incident/Problem) </li><li>Advocate for and practitioner of infrastructure-as-code </li><li>Python/Ansible/SDN Programming </li><li>Strong problem-solving and troubleshooting skills </li><li>Excellent oral and written communication skills </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Networks Engineer

<h3>Job Description:</h3>Job Title Director, Emerging TechnologiesThe RoleWe are seeking a seasoned and visionary blockchain security auditor to help secure our blockchain and crypto initiatives. The ideal candidate will have deep expertise in Ethereum and Solidity, along with experience in other platforms like Rust and Solana, and at least one year of hands-on auditing experience. While knowledge of other emerging technologies—such as AI security, gaming platforms, software bots, and social media—is a plus, it’s not required. This high-visibility, individual contributor role demands strong technical acumen, strategic thinking, and cross-functional collaboration. As part of a team of subject matter experts, the auditor will guide secure development practices, perform smart contract reviews, and contribute to cybersecurity strategies across emerging technologies. Responsibilities include staying current with technological advancements, researching and documenting best practices, monitoring vulnerabilities, and developing training materials. The role also involves partnering with Enterprise Cybersecurity teams to enhance Fidelity’s overall security posture.The Expertise You Have and The Skills You Bring <ul><li>Bachelor’s degree in Computer Science, Cybersecurity, or a related analytical field; advanced degree preferred</li><li>8+ years of experience in emerging technologies</li><li>1+ year of hands-on smart contract security audit experience</li><li>Proven experience in smart contract assessments</li><li>Deep knowledge of libraries, templates, and protocols (e.g., OpenZeppelin, Web3.js)</li><li>Proficiency in testing methodologies: unit testing, property-based testing, dynamic testing, fuzzing (e.g., Truffle, Ethers.js)</li><li>Familiarity with monitoring tools, alerts, and logging mechanisms</li><li>Experience with development platforms such as Hardhat, Foundry, or Forge</li><li>Strong understanding of crypto audit operations and security requirements</li><li>Expertise in key sharding algorithms and multi-party computation (MPC)</li><li>Key lifecycle management and digital wallet security</li><li>Secure storage, transfer, and exchange of digital assets</li><li>Experience with custody platforms such as Fireblocks</li><li>Advanced knowledge of programming languages: Solidity, Rust, Python</li><li>Familiarity with blockchain platforms: Ethereum, Solana, Avalanche</li><li>Understanding of DeFi operations, staking, node operations, tokenization, and ERC-20 standards</li><li>Preferred experience includes: Exposure to generative AI, software bots, multi-user platforms, games, and social media applications; Experience with security testing, vulnerability assessments, penetration testing; Familiarity with cloud security platforms (e.g., AWS, Azure)</li></ul>The TeamThe Emerging Technology Cybersecurity Assessment Team plays a critical role in safeguarding Fidelity’s assets and customer interests by proactively identifying and mitigating vulnerabilities. Through collaboration, innovation, and subject matter expertise, the team empowers developers and business units with training and tools to seamlessly integrate security throughout the development lifecycle. Committed to excellence, the team strives to be best-in-class—producing high-quality, customer-focused work, driving cybersecurity research, and serving as a role model across the enterprise and industry, ultimately providing a competitive edge for the firm.The base salary range for this position is $126,000-255,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Director, Emerging Technologies

<h3>Job Description:</h3>The Fidelity Enterprise Infrastructure and Operations (EI&amp;O) Datacenter and Network team is seeking a seasoned technology executive with strong expertise in network operations. This role will be accountable for establishing and executing a network operating model that emphasizes observability, operational procedures via automation, disciplined ITSM practices, and proactive issue mitigation. This leader will work closely with leaders across network engineering functions to support and manage the operational readiness of all changes to Fidelity’s global network. In addition to strong technical competency, the role requires the ability to effectively lead in a large-scale enterprise environment with geographically diverse teams, build and leverage partner relationships, and provide innovative thought leadership.The Expertise You Have and The Skills You Bring <ul><li>15+ years of experience in enterprise operations and IT networking field</li><li>Experience operating and supporting large-scale multivendor network environments</li><li>Experience with network monitoring, troubleshooting and observability</li><li>Experience with technology lifecycle management, vulnerability management and industry best practices</li><li>Experience with enterprise IT service management platforms and ITIL</li><li>Experience with Lean / Agile based technology delivery teams</li><li>Capable of partnering with and influencing individuals at all organizational levels</li><li>Experience and knowledge in building strategies and a vision for implementing improvements.</li><li>Experience supporting cloud-based networking technologies</li><li>Strong problem solving, critical thinking, and analytical reasoning skills</li><li>Ability to partner and collaborate with other technical leadership and their teams</li><li>Strong leadership and communication skills including the ability to influence other teams, build associate development plans, coach and mentor others</li><li>Ability to lead root cause analysis (RCA) to prevent recurrences and identify potential technology, training or process remediation</li></ul>The Focus of the RoleIncident Management: Drive best in class incident response and mitigation with tiered support capabilities and automated remediation.Observability – Establish health and performance measurability at all layers of the network with a focus on analytics and predictive capabilities.Service Introduction – Responsible for the operationalization of new capabilities and enhancements across all network products and services.Written and Verbal Communication - Express complex issues in a clear and concise manner with the ability to foster critical thinking and actionOperations Model – Challenge the status quo and lead operating model changes that drive quality, stability and efficiency. Technologies:<ul><li>IP Networks – LAN, WAN, VxLAN, DMVPN, MPLS, SDWAN, Protocols</li><li>Network Security - firewalls, intrusion prevention &amp; detection, segmentation, NAC</li><li>Traffic Management - network and application load balancers, GSLB</li><li>DDI - DNS, DHCP, IPAM</li><li>Network Proxy – Web, Socks, Plug, API/XML gateway</li><li>Infrastructure Automation – Python, Ansible, Netconf, gNMI</li><li>Network Tools – packet analyzers, packet brokers, flow analyzers, configuration management, monitoring and performance management tools</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Vice President, Network Operations

<h3>Job Description:</h3>We are currently recruiting for multiple positions at the Senior User Experience Designer level.The RoleFidelity Investments is looking for a Senior User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design.<ul><li>Senior UX Designers typically:<ul><li>Lead the design strategy and execution on their product team, with some guidance and coaching</li><li>Help define the design work and deliver business outcomes on the product team</li><li>Consult with the product owner to help inform product strategy</li><li>Contribute to the culture of the UXD group</li></ul></li></ul>The Expertise and Skills You Bring <ul><li>4+ years of UX or related experience is preferred</li><li>A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred</li><li>Experience working on agile teams delivering value in digital products preferred</li><li>Experience running and/or using research to support evidence-focused design decisions preferred</li><li>A digital portfolio we can review online is required</li><li>An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing</li><li>Ability to design across all channels including web, native, and automated</li><li>Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives</li><li>A foundation of development knowledge, both web and mobile</li><li>Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better</li><li>Partnering with user research to understand the customer problems to tackle</li><li>Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions</li><li>An unwavering curiosity to ask why</li><li>Design brings you happiness</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe TeamThis role supports Fidelity Brokerage, a group that helps a wide array of customers with services like wealth management, retirement planning, brokerage services, workplace plan administration, college savings, and financial planning and engagement programs. This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers.#UXDesign#UXhiringThe base salary range for this position is $97,000-185,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Senior User Experience Designer

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