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<h3>Job Description:</h3>Job Title Solution Architect The Role Are you someone with a strong technology leadership background with willingness to ride new Alternative Investment tide in Financial Industry? In this Solution Architect role, you will work on complex and critical technology programs paramount to FFIO’s business operations related to various Alternative Investment based product launches and building strategic roadmap for the organization. This role will also allow you to engage in new and emerging financial domains and play an active role in new Fidelity offerings to its customers. <ul><li>Engage with business and IT teams to address complex problems and facilitate product launches. </li><li>You will author impactful architecture impacting trade settlement, NAV calculation, Fund Accounting, Taxation and many such business capabilities. </li><li>These solutions achieve business goals, align with FFIO technology strategy, bring new trend achieving rapid application development and promote novel methodologies in design and architecture. </li><li>As a Director, Solution Architect, you will provide technical vision and leadership to develop solution involving various products and home-grown solutions related to blockchain and crypto ecosystem. This solution should include scope of integration with various existing FFIO applications and platforms. </li><li>You will take part in a broader leadership team that defines and maintains our overall technical strategy for digital products and its integrated roadmap for the organization </li></ul>The Expertise and Skills You Bring <ul><li>13-15+ years of experience in software design, architecture, and development </li><li>A degree in Computer Science or related field, Master’s degree preferred </li><li>Proven architecture and personal leadership experience </li><li>Passion for understanding financial domain &amp; resolving financial domain challenges </li><li>Financial services background, e.g.– trade settlement, fund accounting, security pricing etc. would be a plus </li><li>Hands-on expertise with architecture design tools </li><li>Proven knowledge with Java and the Open-Source stack </li><li>Foundational knowledge of engineering and continuous delivery practices </li><li>Proven skills and demonstrated focus in logical and component architecture design and deployment </li><li>Demonstrated experience in cloud technologies and crafting solutions that use AWS services such as EKS, RDS, S3, Batch, NLB, ALB, CloudWatch, ElastiCache and Lambda </li><li>Validated knowledge of Relational databases (Oracle, Sybase, MySQL), good experience in event based and message driven orchestration architectures and API development </li><li>Significant background in solving complex technology challenges </li><li>Our technology stack is diverse but largely based on open source and groundbreaking components (Java, Spring, ActiveMQ, Kubernetes, Docker). However, we are not bound by a particular technology and believe in applying the right technology depending on the challenge. As such, we are always exploring new technologies and new ways to continually provide customer value. </li><li>Thought leadership in recommending strategic options and strategy formation </li><li>Outstanding background in modern distributed technology and overall systems architecture </li><li>Ability to advise and lead the work of a geographically diverse technical staff </li><li>Ability to communicate and influence effectively with all levels within the organization </li><li>Ability to nurture strong and collaborative partnerships across both internal and external constituencies </li><li>Extensive knowledge of innovative software stacks, tooling, and cloud patterns and technologies </li><li>Mentoring and developing technical staff </li><li>Your knowledge and experience expressed through insights and new ideas </li></ul>The Team Fidelity Fund &amp; Investment Operations (FFIO) provides accounting and investment management support services for Fidelity mutual funds and other retail and institutional investment products. FFIO is actively seeking an experienced architect to help us deliver our next generation cloud-based platforms. The FFIO technology group is a highly collaborative team. In addition to domain expertise and proven experience, you will exemplify a spirit of leadership, partnership, teamwork, and seek to educate partners on the “why” behind standard methodologies and architecture decisions. You will seek to elevate and broaden the expertise of your fellow team members. <h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director, Solution Architect - Alternative Investments

<h3>Job Description:</h3>Are you excited about applying your full stack engineering skills to build Digital Experiences for customers that participate in Equity Compensation plans? Fidelity's Workplace Solutions (WS) Digital Platforms Technology team is looking for a Director, Software Engineer to craft, build, test, and deliver the features that make up Fidelity’s digital experiences. You will also provide guidance and mentor developers within the wider Digital Platforms Technology team.<h3>The Value You Deliver</h3>Strategy &amp; Planning:<ul><li>Defines and executes on tech vision in consultation with architecture, engineering and product leadership.</li><li>Brings tech vision to life; emphasizes platform stability, engineering discipline, and builds a plan to address end-of-life technologies.</li><li>Facilitates the alignment of the product roadmap with tech driven initiatives.</li></ul>Coaching &amp; Mentoring:<ul><li>Mentors agile teams including developers, testers and analysts. Acts as a link between product and architecture.</li><li>Creates next-gen tech leads by investing significant efforts in coaching and mentoring associates.</li><li>Serves as the authority on technical solutions and standards.</li></ul>Hands-on Engineering:<ul><li>Acquires expertise in Fidelity-specific practices while staying engaged on emerging industry standards. Shapes engineering guidelines, ensuring they remain up-to-date with the latest industry trends.</li><li>Works on strategic projects that span multiple business units and product teams. Provides technical mentorship and leadership, including hands-on development, especially where new coding patterns are introduced.</li><li>Acts as the steward of tech vision, delivers on complex projects with a focus on incremental value delivery to achieve the tech vision.</li></ul>Scope:<ul><li>Provides technical leadership to multiple agile teams.</li><li>Works across business units to develop an engaged engineering community. Maintains focus on strong engineering discipline.</li><li>Serves as a developer advocate. Brings developer experience concerns to the fore and helps improve developer experience.</li><li>Serves as an escalation point for production issues.</li></ul><h3>The Expertise You Bring:</h3><ul><li>At least 10 years of hands-on coding experience.</li><li>Expertise in front-end programming languages and frameworks such as , along with expertise in back-end frameworks like . </li><li>Strong problem-solving ability.</li><li>Ability to quickly get up to speed, assess viability of solutions and</li><li>Deep expertise in &lt;1 or 2 specific languages / frameworks&gt; with solid abilities to enable value delivery in other areas including .</li></ul><h3>The Team</h3>Fidelity's Workplace Solutions (WS) Digital Platforms Technology team designs, develops, implements, and supports WS’s suite of Digital products and services. The Digital Platforms development team focuses on delivering innovative solutions that meet the needs of our customers. Our systems professionals thrive, with a steadfast dedication to innovation, which champions a culture of continuous improvement and significant achievement. We see ourselves as a vital link to Fidelity's customers. This is a fast-paced group that is using ground-breaking technologies to build powerful tools and outstanding user experiences for our customers.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Full Stack Engineering

<h3>Job Description:</h3>We are looking for a Principal Systems Analyst to join us!<h3>The Role</h3>You will serve as a Principal Systems Analyst who will play a key role on a Scrum team and within Digital Platforms Technology. You will work closely with the Squad Lead, Scrum Master, Developers, Quality Assurance and Architects to craft, build, test, and deliver the features that make up Fidelity’s Digital experiences. You will also be expected to provide guidance and mentoring to the other Systems Analysts within the wider Digital Platforms Technology team.<h3>The Expertise We’re Looking For </h3><ul><li>8+ years of systems analysis experience; a focus in financial services applications is a plus</li><li>BS/BA Degree or equivalent experience preferred</li><li>Robust critical thinking skills coupled with a desire for growth, to learn and to engage with peers in technical and design discussions</li><li>Experience in communicating technical needs and capabilities to non-technical team members, product owners, and partners</li><li>Ability to utilize a long-term mentality to help produce scalable, maintainable solutions</li><li>Ability to work with a variety of individuals and groups in a constructive and collaborative manner</li><li>Confidence to convey technical concepts, capabilities and needs to team members, product owners and other internal partners</li><li>Asks exploratory questions to uncover hidden or un-identified use cases and requirements</li><li>Proficiency in writing supporting documentation including product guides, business process diagrams and/or system workflows</li><li>Skilled at influencing team members and external groups</li><li>Strong troubleshooting and problem-solving skills</li><li>Desire to be organized, highly responsive and committed to quality</li><li>Passion to provide guidance on standard methodologies and mentoring support to the other Systems Analysts within the wider Digital Platforms Technology team</li></ul><h3>Your experience with the following will be a plus:</h3><ul><li>An understanding of the Agile software development methodology</li><li>Ability to perform technical analysis of sophisticated Web application development concepts (Spring MVC, Spring Core, XML, CSS, etc.)</li><li>Experience with database query tools / Strong SQL skills</li><li>Experience with Java and Confluence</li><li>Working understanding of QA automation</li></ul><h3>The Team</h3>Fidelity's Workplace Solutions (WS) Digital Platforms Technology team designs, develops, implements, and supports WS’s suite of Digital products and services. The Digital Platforms development team focuses on delivering innovative solutions which meet the needs of our customers. Our systems professionals thrive, with a steadfast dedication to innovation, which cultivates a culture of continuous improvement and significant achievement. We see ourselves as a vital link to Fidelity's customers. This is a fast-paced group that is using ground-breaking technologies to build powerful tools and outstanding user experiences for our customers, using Java-based technologies.<h3>How your work impacts the Organization</h3>Our goal within Digital Platforms is to build a user experience that delights our customers, anticipates their needs and matches services or solutions to support effective decision making. You will be responsible for delivering new products and services that will greatly improve the digital experience for our Workplace Solutions customers.Why Fidelity?<ul><li>Three consecutive years on CareerBliss’ Top 50 Happiest Companies Employees Survey</li><li>A company that is committed to innovation and being an industry leader by investing in technology</li><li>More than 12,000 technology professionals utilizing an Agile methodology enterprise-wide</li><li>Access to premier technology platforms, OS, and frameworks</li></ul><h3>Company Culture</h3>At Fidelity, you can find it all here. We reward ambitious, and passionate individuals with a work environment that champions diversity, partnership and collaboration, while encouraging innovative ideas and fresh thinking. We recognize the value that employees’ individual differences can supply to the forward-thinking and strong future of our company.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal Systems Analyst (REST, SQL, DataDog / Splunk)

<h3>Job Description:</h3>The TeamOur high yield team manages over $100B of client assets and invests in US high yield debt, emerging market debt and a growing list of high yield alternative credit products. As a member of our Labs team, you will collaborate with our high yield team in Boston interacting directly with traders, portfolio managers, research analysts and investment services team to create new and innovative tools. We are looking for a quantitative software engineer with investment domain knowledge to join our AlphaBet Labs Team supporting our High Yield and Credit Alternatives business.. The Expertise You Have<ul><li>Creative problem solver with experience in both financial services and software development in Python.</li><li>Bachelor’s degree in Computer Science or Finance or equivalent work experience.</li><li>CFA or commitment to work towards completing the CFA designation.</li><li>Experience with Private Credit, CLOs, High Yield Loans, Bonds and Real Estate a plus.</li></ul> The Skills You Bring<ul><li>You are extremely versatile, comfortable working alongside and communicating with investment professionals as well as developing creative technical solutions in this space.</li><li>You are robust data analyst comfortable with large datasets, writing queries in SQL and working with investment analytics and statistics.</li><li>You know how to process, manipulate and analyze data using Python, JavaScript and Excel VBA</li><li>You are interested in the development process as well as the outcome and will help improve our development and testing approach and deployment infrastructure. </li><li>You are collaborative and team minded with the ability to mentor and develop younger members of the team.</li></ul> The Value You Deliver<ul><li>Supporting our investment professionals in maximizing their effectiveness as they research markets, make investment decisions and trade.</li><li>Automating manual processes to save investment professionals time.</li><li>Supporting new product development with rapid turnaround technical solutions and data analysis to support their rollout.</li><li>Analyzing our investment and operational data and producing oversight reporting for our divisional leadership.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal Python Developer

<h3>Job Description:</h3>The RoleStrategic Advisors Technology is seeking an IT Product Manager to join our team, focusing on the Model Management area of the business. In this role, you blend project management and product management expertise, with a passion for delivering results. You will work in in an Agile structure of several collaborating squads across geographic regions, where you will partner with Squad Leads, Chapter Leads, Scrum Masters, and other Fidelity leaders. This group has responsibility for building and maintaining the products that enable the Model Management function within Fidelity’s Strategic Advisors team to deliver valuable investment solutions to our clients.The Expertise and Skills You Bring<ul><li>Bachelor's degree or above, preferably in Finance or Information Technology</li><li>10+ years of experience in program management and/or product management. Project/Program management accreditation a plus.</li><li>Experience in Agile/Scrum/Scrum at Scale, preferably in a financial services organization. Proficient in Agile and project management tools, including Jira/JiraAlign.</li><li>Strong focus on project execution and ability to identify, communicate and mitigate risks, issues and impediments to progress</li><li>Ability to partner with stakeholders to understand business needs and priorities in large and complex organizations, preferably with experience of investment management</li><li>Experience designing, developing and maintaining dynamic products, with the ability to understand and influence the direction of complex solutions</li><li>Proven experience managing deployment and support processes for Cloud and on-prem platforms in an enterprise software environment</li><li>Excellent communication, presentation, and collaboration skills, with an ability to mine data to provide insights to teams and stakeholders; high level of proficiency in Excel and PowerPoint</li><li>Capable of leading, influencing, and motivating colleagues without formal authority, and a track record of building highly effective teams</li><li>Establish and maintain unquestioning relationships with peers and stakeholders as you work across Fidelity to deliver business outcomes and seek out the expertise of colleagues to advise on your approach</li><li>Intellectually curious and model a culture of continuous learning, mentoring, and coaching.</li></ul>The Value you Deliver <ul><li>You are accountable, along with the team's Scrums Masters and Squad Leads, for the efficient delivery of product increments according to the Release Plan, monitoring the execution of sprints and overseeing the planning and execution of software releases</li><li>You will partner with the team and business stakeholders to oversee ongoing planning and prioritization routines and ensure alignment on when work is to be performed and resource needs and availability</li><li>You will influence the plan’s goals, prioritization calls and solution approaches, and assist in the development of a Product Area-level roadmap</li><li>You champion the evolution, establishment and monitoring of key metrics that evaluate team progress, results, and drive organizational excellence</li><li>Partner with Chapter and Engineering Leads to optimize development and delivery processes and maximize how the team delivers value</li><li>Organize, facilitate and run effective stakeholder meetings and ensure strong governance routines are in place across the group and its projects</li><li>You will take the lead on specific key projects, partnering with the team’s leaders and business stakeholders to define project goals and scope, and put a plan in place</li><li>For key projects, you will drive project tracking and governance routines, including executive updates</li><li>You champion an agile way of working and practices of continuous improvement throughout the team.</li></ul>The TeamStrategic Advisers is a registered investment advisor and wholly owned subsidiary of FMR LLC that provides investment management services to clients through Fidelity’s retail, workplace and institutional distribution channels. For more than 30 years, Strategic Advisers has specialized in the design, construction and management of asset allocation solutions to help investors reach their financial goals. With over $1 trillion in assets under management, the Strategic Advisers team of investment professionals constructs and manages portfolios for over three million customer accounts. In Strategic Advisors Technology, we build and maintain the platforms that drive this growing business.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, IT Delivery Program Manager

<h3>Job Description:</h3>Director - Architecture, Salesforce IntegrationAs the Director of Architecture, you will define capabilities, solutions, patterns, standards, and guidelines related to the Fidelity use of Salesforce and integration with Fidelity systems. You will work closely with peer business unit architects and technology leaders, key business stakeholders, and other architects leading related capabilities.The Expertise and Skills You Bring<ul><li>Ten years or more working in an architecture or engineering role with five years or more experience as a solution architect.</li><li>Minimum 5+ years of experience in Salesforce.com integrations developed or customized in Sales cloud and Service cloud</li><li>Minimum 5+ year of experience in Salesforce Lightning, Salesforce configuration, Integration and Customization projects</li><li>Experience with Salesforce, SaaS integrations, web and custom applications, etc</li><li>Proven experience with salesforce core architecture (APIs, security, data model)</li><li>Experience designing and supporting enterprise level infrastructure using public cloud technologies, particularly AWS and Azure.</li><li>Demonstrated excellence in communication, interpersonal and relationship building skills with which you influence decisions and engage across Fidelity and at all levels of the organization</li></ul><ul><li>A passion for solving complex problems and a track record of delivering innovative solutions for solving them</li><li>Knowledge of Financial Services businesses is a plus.</li></ul>The Value You Deliver<ul><li>Delivering and maintaining Salesforce related capabilities, solutions, integrations, solution architectures, patterns, guidelines, and specifications for Fidelity’s architectural standards. </li></ul><ul><li>Supporting and enabling technology partners to deliver increased value to our customers and operations associates. </li></ul><ul><li>Measuring performance through established objectives and metrics that deliver agreed upon business, technology, and people results. </li></ul><ul><li>Partnering with agile product area leaders, chapter area leaders, agile team leads, and architects to develop platform designs and solution roadmaps. </li></ul><ul><li>Ensuring the solutions that are delivered meet high standards for quality, performance, and scale. </li></ul>Company OverviewAt Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Architecture - Salesforce Integration

<h3>Job Description:</h3>Job Title Director, Data ArchitectureThe Role In this highly visible role as Director of Data Architecture in FFIO technology, you will provide technical vision and leadership over data architecture and modeling as part of our strategic program(s) to modernize our data platforms. You will be part of a broader leadership team that defines our overall data strategy and coordinated product strategy roadmap. You will be responsible for developing data architecture, data blueprints, conceptual model design, data integration strategy, master data management, analytics and enabling AI driven data decisions. <ul><li>Define, champion, and govern data architecture standards, modeling practices, and related development methodologies. </li><li>Manage organizational data model blueprint to provide reference and framework to the systems development efforts. </li><li>Enable delivery teams to migrate their data workloads to the cloud with considerations for performance, data gravity, automation, and platform management. </li><li>Recommend software platforms and frameworks for building cross product data assets to optimize for flexibility, long-term viability, and time to market. </li><li>Provide proactive technical oversight and mentorship to development teams encouraging data re-use, design for scale, stability, and operational efficiency. </li><li>Proactively identify divisional and enterprise opportunities that accelerate delivery and drive down operational costs through cross-product platform utilities and services. </li><li>Foster effective relationships with product managers, and technical leads </li></ul>The Expertise and Skills you Bring <ul><li>Bachelor’s or master’s degree in a related technology field </li><li>10-15 years of experience in data related practices including data architecture, modeling, and data integration. </li><li>Solid understanding &amp; experience with different phases of data life cycle viz., design, development, data integration, data analytics, and data visualization, data consumption patterns using cloud data base technologies. </li><li>Strong personal leadership and collaborative skills </li><li>Ability to define, champion, lead, and govern data architecture standards, tools, best practices, and related development methodologies working with FFIO-T architecture practice group. </li><li>Experience with preferred cloud data technologies such as Oracle and related technologies, Snowflake, and BI tools such as PowerBI or Tableau </li><li>Financial investment domain experience and knowledge (in alternate investments) is preferred </li><li>Deep understanding of data modeling principles and patterns and analytical data platform design concepts </li><li>Knowledge and experience in cloud platforms (AWS) would be a plus. </li></ul> The Team In this highly visible role as Director of Data Architecture in FFIO technology, you will provide technical vision and leadership over data architecture and modeling as part of our strategic program(s) to modernize our data platforms. You will be part of a broader leadership team that defines our overall data strategy and coordinated product strategy roadmap. <h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Data Architecture - Alternative Investments

<h3>Job Description:</h3>Job Title Principal Data Modeler The Role FFIO (Fidelity Funds &amp; Investment Operations) is actively seeking an experienced data modeler to help us deliver our next generation data models supporting evolving alternate investments business needs. You will be responsible for creating conceptual, logical and physical models, collaborating closely with business and engineering partners to drive scalable database designs that will enhance FFIO time to market. <ul><li>Deliver data modeling solutions for FFIO business and technology functions by partnering with business teams, functional architects, and other technical resources </li><li>Inventory, develop, and maintain conceptual, logical, and physical data models </li><li>Gather and analyze business data requirements to deliver well architected physical database structures </li><li>Identify business critical gaps and discrepancies in database design and actively propose and implement remediation tactics. </li><li>Define, champion, and govern data modeling standards and practices </li><li>Manage organizational data model blueprint to provide reference and framework to the systems development efforts. </li><li>Foster effective relationships with product managers, and technical leads </li></ul>The Expertise and Skills You Bring <ul><li>Bachelor’s or master’s degree in a related technology field </li><li>Strong understanding and experience with relational data modeling (Conceptual, Logical, &amp; Physical) </li><li>Hands on experience with data modeling tools such as Power Designer, Erwin, or ERStudio </li><li>Solid understanding of principles, standard methodologies, best practices around data modeling/architecture </li><li>Ability to write SQL to query and analyze data </li><li>Financial investments domain experience and knowledge is preferred </li><li>Results oriented with demonstrable ability to work independently </li><li>Good analytical and interpersonal skills with ability to explain data structures to a non-technical audience </li><li>General working knowledge of Cloud (AWS), Relational, NoSQL and Big Data technologies, techniques, and trends </li><li>Experience with data governance and metadata management practices a plus. </li></ul>The Team The FFIO data modeling team partners with the project teams to deliver practical &amp; resilient data model and database designs that meet business needs while adhering to key standards and methodologies. As part of the team, you will drive adoption of enterprise and standard methodologies, and promote changes in process, standards, or technologies when necessary. <h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal Data Modeler - Alternative Investments

Position Summary: The Cisco Webex Contact Center Engineer is responsible for the design, implementation, configuration, maintenance, and optimization of our Cisco Webex Contact Center platform. This role involves working closely with IT, Customer Experience (CX) teams, and business stakeholders to ensure a reliable, efficient, and scalable contact center environment that meets the needs of our customers and agents. The ideal candidate will possess strong technical expertise in Cisco Webex Contact Center, excellent problem-solving skills, and a customer-centric mindset. Organizational Relationships:This role will report to the Sr. Voice Engineer and work closely together with other IT teams.Job Responsibilities:1. Participate in the design and planning of the Cisco Webex Contact Center solutions, including call flows, IVR systems, routing strategies, agent desktops, and integrations.2. Implement and configure new Webex Contact Center features, and functionalities.3. Integrate Webex Contact Center with other enterprise systems, such as CRM, workforce management, and analytics platforms.4. Configure and maintain Webex Contact Center settings, including users, agents, teams, queues, routing rules, IVR scripts, and desktop layouts.5. Manage and troubleshoot issues related to voice quality, call routing, agent connectivity, and system performance.6. Provide technical support to contact center agents, supervisors, and other stakeholders.7. Collaborate effectively with IT teams (network, security, infrastructure), CX teams, and business stakeholders to understand requirements and deliver solutions.8. Demonstrate behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customers, co-workers, and suppliers9. Adheres to all company policies, procedures, and safety standards. Qualifications:1. Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).2. Proven experience (typically 3+ years) in managing and supporting Cisco Webex Contact Center solutions.3. Hands-on experience with Webex Contact Center configuration, including call flows, IVR design, routing strategies, and agent desktop setup.4. Strong understanding of contact center operations, technologies, and best practices.5. Knowledge of workforce management (WFM) and quality management (QM) systems.6. Experience with contact center analytics and reporting tools.7. Excellent troubleshooting and problem-solving skills.8. Ability to work independently and as part of a team.9. Must meet company’s requirements for employment.10. Valid in-state driver’s license and have and maintain an acceptable, safe driving record.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Contact Center Engineer

Title: Adjunct Instructor, Automotive Technology
Employee Classification:&nbsp;Faculty
Institution:&nbsp;TCAT-Oneida/Huntsville
Campus Location: TCAT Oneida – Huntsville Campus
Job Summary
The Tennessee College of Applied Technology Oneida/Huntsville is accepting applications for the position of part-time Automotive Technology Adjunct Instructor to be located at the Huntsville campus. Classes will be held Monday, Tuesday, and Thursday from 4 p.m. to 9 p.m. A high standard of personal and professional ethics with a sincere interest in teaching is desired.
Job Duties
<ul>
<li>Prepare syllabi of courses of study with detailed lesson plans and follow the established curriculum of the Automotive Technology program.</li>
<li>Teach and instruct students through lectures, demonstrations, and/or audio-visual aids.</li>
<li>Administer tests to evaluate student progress.</li>
<li>Provide individual evaluation of each student’s progress with counseling and appropriate recommendations when required.</li>
<li>Maintain all confidential student academic records related to the program (i.e., grades, attendance, discipline, etc.).</li>
<li>Maintain good public relations with industry partners.</li>
<li>Maintain ongoing competencies required for ASE certification by participating in continuing education opportunities to remain current in the field.</li>
<li>Accurately prepare and submit all required documentation/reports by set deadlines.</li>
<li>Attend workshops and/or other training programs to remain current in the industry.</li>
<li>Maintain a clean and safe environment for student learning.</li>
<li>Source and request needed instructional supplies and equipment necessary for proper student instruction.</li>
<li>Inspect equipment and supplies to ensure operational safety.</li>
</ul>
Minimum Qualifications
<ul>
<li>Associate Degree or Diploma from an accredited training program in Automotive Technology</li>
<li>Minimum of three (3) years’ related work experience</li>
<li>Must possess the organizational and communications skills necessary to be an effective teacher</li>
<li>Must commit to remain current in the Automotive profession and maintain program accrediting status</li>
<li>Must show evidence of teaching ability</li>
<li>Must have ability to interact with students</li>
<li>Must show evidence of good character, mature attitude and stable personality</li>
<li>Must possess computer skills (Microsoft Word, Excel)</li>
</ul>
Preferred Qualifications
<ul>
<li>ASE Certified Master Automotive Technician</li>
<li>Teaching experience</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Basic computer skills</li>
<li>Verbal and Written Communication Skills</li>
<li>Interpersonal Skills</li>
<li>Planning and Organization Skills with Strong Attention to Detail and Accuracy</li>
<li>Time Management</li>
<li>Ability to evaluate and monitor student progress</li>
<li>Evidence of good ability in instruction</li>
<li>Evidence of good character, mature attitude, and stable personality</li>
</ul>
Salary:&nbsp;&nbsp; Commensurate with Tennessee Colleges of Applied Technology salary guidelines
*A criminal background check will be required for the selected applicant

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