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<h3>Job Description:</h3>Principal Data Modeler – Data Center of ExcellenceThe RoleFidelity Brokerage Technology is seeking a highly motivated Principal Data Modeler to join our Data Design Center of Excellence. You will provide data analysis and conceptual, logical and physical data model designs to support the various Agile projects with diverse scope in a fast-paced, multi-platform, highly integrated data environment. You will work closely with business and technical teams to drive the creation of scalable and documented data design solutions. You drive the adoption of enterprise standard modeling best practices. You partner with squads to deliver practical and resilient data model designs that meet business needs and are capable of easily adapting to future business requirements. In this role, you will:<ul><li>Participate in helping to drive a Data Driven Culture.</li><li>Design and delivery of robust data models for large transactional applications.</li><li>Collaboration with team members, DBAs, architects, squad leaders, developers to create scalable data models.</li><li>Ensure that database designs and modeling standards are in alignment with Enterprise modeling best practices</li><li>Use creativity in helping to solve interesting and challenging design problems</li></ul>The Expertise and Skills You Bring<ul><li>10+ year’s of experience and a Bachelor’s Degree or equivalent in a technology related field (e.g. Computer Science, Engineering, etc.) with a focus on data analysis, data structures and data modeling</li><li>Understanding of different database platforms (e.g. Oracle, PostgresSQL CockRoachDB, NoSQL, Snowflake) with a focus on modeling for OLTP recordkeeping applications</li><li>Practical knowledge of data lineage from OLTP Recordkeeping to ODS to Data Lakes.</li><li>Understanding of modeling strategies (Relational, Dimensional, Unstructured).</li><li>Demonstrable experience with data modelling tools (e.g. SAP Power Designer, Erwin).</li><li>Experience in executing projects in an Agile environment.</li><li>Actively participate in requirements and analysis sessions with business and technical staff to analyze data requirements and recommend appropriate solutions</li><li>Delivery of physical data base design from logical models to physical models, including DDL scripts</li><li>Outstanding interpersonal and verbal and written communication skills and can collaborate and influence across all levels of the organization</li><li>Capable and adept at juggling multiple requests and projects at a time while meeting the various deadlines</li></ul>The TeamThe Data Design Center of Excellence works as a cohesive team delivering high quality, resilient designs to meet the data needs of the various Agile squads within our Fidelity Brokerage organization. Our CoE provides data modeling expertise, data analysis and transformation logic for reporting platforms, support for data scientists and analytics platforms, and maintains a robust inventory of design frameworks and standards. You will collaborate with the Agile squads, our team members, architects, DBAs, Squad Leaders and squad members to facilitate the design and maintenance of highly normalized data models. By demonstrating and promoting Fidelity and agile leadership behaviors, you sustain and evolve our innovative agile culture.The base salary range for this position is $85,000-$179,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Fidelity Investments

Principal Data Modeler

<h3>Job Description:</h3>VP, Fraud PlanningThe RoleFidelity’s Risk and Control (FRC) is looking for an experienced Risk Management professional to join our team in our fight against fraud. The VP of Fraud Planning will lead the efforts to design, implement and maintain an enterprise program that integrates industry leading practices, meets applicable regulatory requirements, and focuses on building firm capabilities in alignment with Fidelity business goals and objectives.The position is heavily collaborative and works multi-functionally across all lines of business, including Fraud Detection, Recovery, Investigations and Legal, Compliance and Cyber Security, Second and Third Lines of Defense, among others.As the VP of Fraud Planning, you will be responsible for:<ul><li>Support the design and adoption of the Fraud Prevention Program.</li><li>Setting, refining, and communicating the team’s strategy and mission.</li><li>Set the business requirements and minimum standards, guaranteeing adherence to policies and regulations.</li><li>Communicate, negotiate and influence business partners to assure adequate risk controls are in place.</li><li>Manage the relationship with partners and key stakeholders. Constantly review and improve the framework.</li><li>Structure a program that anticipate the fraud pressure, champions transparency and balanced risk assessment, enabling a structured decision-making process.</li></ul>The Expertise You Have<ul><li>Strong communication, influence, negotiation, and conflict resolution skills. Has ability to anticipate changes and have positive attitude to them with determination in action.</li><li>Fraud Risk Management – Deep to commanding knowledge of Fraud risk management principles, how it affects the business and having the ability to apply appropriate risk-based thought process.</li><li>Information Management – Strong to deep ability to develop, manage, and to use information with insight and innovation. Able to assist or lead with strategic decision making to help the business with their risk and reward discussions.</li><li>Social Skills – Deep to commanding interpersonal proficiencies to help you interact, communicate, and collaborate with others optimally.</li><li>Leadership – Strong to deep ability to lead within the team and will be looked upon as the strategic fraud advisor and leader for the supported business units.</li></ul>The Skills You Bring<ul><li>Bachelor’s degree or equivalent experience</li><li>Minimum of 10 years of experience managing fraud risk.</li><li>Experience in building and managing Governance, Policies and Risk Assessment programs.</li><li>Familiarity with cyber fraud, technical threats, technology risk, and privacy.</li><li>Strong analytical and problem-solving skills.</li><li>Possess the ability to multi-task across a variety of responsibilities in a constantly evolving environment.</li><li>Identify fraud trends, red flags and recommend preventive measures to management and business units.</li><li>Developing new processes, solutions and tools that risk professionals will use to proactively identify risk across the firm.</li><li>Strong focus on execution and identifying, communicating, and removing impediments to progress.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Vice President, Fraud Planning

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for aStorage/Linux Administrator to work in Fidelity’s Enterprise Infrastructure Group in Westlake TX. The Team This position as Storage/Linux Administrator sits in Distributed Compute Operations team and it will be responsible to support critical function i.e. Storage &amp; Linux Operations in Enterprise Infrastructure &amp; Operations(EI&amp;O) including but not limited to, Incident Management support, Change execution with a focus on delivering stability, day-to-day operations &amp; contributing to several operations KPIs and Metrics. In this role, you will work with senior technology folks, your peers on other operations teams and representing Distributed Compute and Storage(DCS) on Incident calls and will also be working with teams out of our India offices on day-to-day. As Operations member of this team you will continue to evaluate and find opportunities to automate, promote DevOps and EngOps work. You will be leading managing various Storage arrays of File, object &amp; block and supporting day-to-day Linux and Unix sys administration tasks The position will work 10 hours, 4 days a week, Sunday to Wednesday or Wednesday to Saturday The Expertise You Have <ul> <li>5+ years’ experience in IT across a broad range of technologies, with specific experience for few years in working in server and storage infrastructure technologies </li> <li>Working knowledge of storage subsystems and SAN/NAS/CAS Infrastructure is a must (e.g. Pure and Infinidat arrays)</li> <li>Knowledge on Commvault Backup software (preferred) or any backup software is must</li> <li>Good working knowledge on SAN switches</li> <li>Knowledge of any NAS product (NetApp)</li> <li>Knowledge on Hyper-converged Environment</li> <li>Knowledge on Linux, primarily Redhat Linux 7, 8 and 9</li> <li>Day to day Linux system admin activities</li> <li>Disk storage management </li> <li>Oncall coverage experience </li> <li>Troubleshooting skills on OS, hardware and storage issues to have a end-to-end view on infrastructure</li> <li>Experience driving Incident calls and working with Enterprise level customers and app teams</li> </ul> The Skills that are Good to Have for this role <ul> <li>Knowledge of hypervisor technologies such as Openstack, VMWare &amp; OLVM(Oracle Hypervisor) flavor is a huge plus</li> <li>Knowledge on any scripting languages.</li> <li>Basic knowledge on Cloud technology.</li> <li>Experience with Veritas products like Storage Foundation/Veritas Cluster Server is a plus </li> </ul> The Skills You Bring <ul> <li>Experience in working with Storage &amp; Server Operations &amp; Infrastructure team</li> <li>Expert in driving the crisis / high severity incident calls</li> <li>Expert in Agile methodology &amp; IT Service Management</li> <li>Good understanding of storage &amp; server infrastructure tech stack (Storage arrays, Commvault , NAS, Brocade switches, Servers, Linux, Clustering, ). Experience in Oracle Linux Virtualization Manager (OLVM) is a huge plus</li> <li>Identify gaps and process improvements to enhance the stability of the environment</li> <li>Collaborating with various storage/Server vendors (IBM, Infinidat, Redhat, HP, Dell, IBM AIX etc.) on RCA’s and implementing the solution</li> <li>Seek out &amp; share new ideas, approaches &amp; industry insights towards automation &amp; stability in infrastructure domain, self-service &amp; self-healing</li> <li>Communicate, Collaborate and build relationships with partners and key stakeholders including engineering and other operations leaders. We strive to be fastest to deliver and easiest to consume technology services.</li> </ul> The Value You Deliver Job responsibilities include: <ul> <li>You will engage in multiple Storage &amp; server day to day tasks, including conducting complex operational support Responsible for Incident, change, release &amp; problem management process</li> <li>Drive project-based work as needed (Customer requests, Migrations, Patching &amp; Compliance, code upgrades etc)</li> <li>Drive and contribute on Incident calls to mitigate and resolve the issue; provide updates to management</li> <li>Drive issues on hardware, configurations, performance tuning, to resolution</li> <li>Identify &amp; prioritize opportunities for automation, enhancement of existing automation and improving stability across the infrastructure components in partnership with DCS Agile team leaders as well as key stakeholders</li> <li>Be very comfortable with ITSM processes and perform the job role under ITSM and other company policies</li> </ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office

Fidelity TalentSource

Storage/Linux admin

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for aLinux Administrator to work in Fidelity’s Enterprise Infrastructure Group in Westlake TX or Merrimack NH. <h3>The Role</h3> We are looking for a Storage Administrator to handle the storage and backup technology and in constant verbal and written contact with important team members and peers in India and U.S. In this role, you will work with senior technology folks, your peers on other operations teams and representing Distributed Compute and Storage(DCS) on Incident calls and will also be working with teams out of our India offices on day-to-day. As an Operations member of this team you will continue to evaluate and find opportunities to automate, promote DevOps and EngOps work. You will be leading managing Linux, Unix, Windows operating systems, Hypervisors, Hardware, security compliance patching and responsible for stability of the environment! This is a Shift role Wed-Sat or Sun-Wed (10 hours each day) – with occasional expectations to work on other days when coverage may be short <h3>Team</h3> This position as Linux Systems Administrator sits in the Distributed Compute Operations team and it will be responsible to support critical function i.e. Server Operations in Enterprise Infrastructure &amp; Operations (EI&amp;O) including but not limited to, Incident Management support, change execution with a focus on delivering stability, day-to-day operations &amp; contributing to several operations KPIs and Metrics. <h3>The Expertise and Skills we’re Looking For</h3> <ul> <li>5+ years’ experience in IT across a broad range of technologies, with specific experience for few years in working in server and storage infrastructure technologies </li><li>Knowledge on Linux, primarily Redhat Linux 7, 8 and 9 </li><li>Disk storage management </li><li>Virtualization technologies, preferred knowledge on VMware ESX servers </li><li>Virtualization experience (VMware) </li><li>On-call coverage experience </li><li>Troubleshooting skills on OS, hardware and storage issues </li><li>Shell Scripting, Python &amp; Good to have coding experience in node or angular </li><li>experience driving Incident calls and working with Enterprise level customers and app teams </li><li>Proven experience with Veritas products like Storage Foundation/Veritas Cluster Server is a plus </li><li>Windows, VMWare and OLVM (Oracle Logical Volume Manager) experience is a huge plus </li><li>Experience with Storage subsystems and SAN/NAS/CAS Infrastructure is a huge plus </li></ul> <h3>The Skills You Bring</h3> <ul> <li>Proven experience in working with Server Operations &amp; Infrastructure team </li><li>Expert in driving the crisis / high severity incident calls </li><li>Expert in Agile methodology &amp; IT Service Management </li><li>Good understanding of infrastructure tech stack (Linux, AIX, Windows, VMWare, OpenStack, HP, Dell &amp; AIX server hardware). Experience in Oracle Linux Virtualization Manager (OLVM) is a huge plus </li><li>Identify gaps and process improvements to enhance the stability of the environment </li><li>Collaborating with various vendors (Redhat, HP, Dell, IBM AIX etc.) on RCA’s and implementing the solution </li><li>Seek out &amp; share new ideas, approaches &amp; industry insights towards automation &amp; stability in infrastructure domain, self-service &amp; self-healing </li><li>Communicate, Collaborate and build relationships with partners and crucial team members including engineering and other operations leaders. We strive to be fastest to deliver and easiest to consume technology services. </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Linux Administrator

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Principal Java Developer to work at Fidelity Investments in Westlake, TX! The Role Do you have a passion for developing software using cutting edge frameworks? Then this may be the job for you, Fidelity Institutional Technology is looking for a Java Developer. In this role, you will be responsible for designing, developing, and maintaining scalable Fixed Income Platform, utilizing technologies such as Java, Spring Boot, Oracle, Kafka . You will work closely with cross-functional teams to deliver high-performance, reliable, and secure software solutions. The Expertise You Have <ul> <li>Bachelor’s degree in computer science or engineering </li><li>10+ years of backend development experience with designing, developing and maintaining multi-tier internet facing web applications using Java, Spring Boot, Oracle in a fast-paced Agile environment. </li><li>Develop and expose RESTful APIs to integrate with frontend systems. </li><li>Build and integrate real-time data processing solutions with Kafka. </li><li>Conduct code reviews and provide mentorship to junior engineers. </li><li>Troubleshoot and resolve production issues efficiently. </li><li>Implement security and data privacy best practices across all systems. </li><li>Contribute to architectural decisions and assist in planning the technical roadmap. </li><li>Optimize systems for speed, reliability, and scalability. </li><li>Collaborate in an Agile environment and contribute to sprint planning and development. </li></ul> The Skills You Bring <ul> <li>Expertise in Java 17+, with hands-on experience in Spring Boot 3.x. </li><li>Proficiency in designing and implementing microservices-based architectures. </li><li>Strong experience with Kafka for building event-driven systems. </li><li>Proficient in database technologies such as Oracle, or NoSQL (e.g., Aerospike). </li><li>Deep understanding of RESTful API design and web services integration. </li><li>Experience with CI/CD pipelines and tools (e.g., Jenkins,). </li><li>Ability to troubleshoot and optimize complex backend systems. </li><li>Solid understanding of software engineering principles, design patterns, and best practices </li><li>Good to have experience working with AWS services (e.g., EC2, S3, Lambda, RDS, SQS). </li></ul> The Team Fixed Income, FX and Syndicate team is committed to providing innovative solutions in the financial domain. As a Backend Engineer you will be applying your strong software development and test automation skills to design, develop, test, deploy, maintain and improve Fidelity customer-facing software solutions.

Principal Java Developer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior System Analyst and Scrum Master in Westlake, TX! The Role In this role, you’ll work in Fidelity Institutional (FI) to support the systems analysis and scrum master on a fast-paced Agile team in Fixed Income Bond Beacon Team. You’ll make a large impact on the organization by helping solve complicated business problems for our clients. As a scrum master you’ll coaching and leading Squads on Agile values, practices, and processes, so they can achieve their goals and deliver value to their partners. The Expertise and Skills You Bring <ul> <li>8+ years of analysis experience, preferably in financial services with a relevant educational degree</li> <li>Proven experience with systems development methodologies and formal documentation processes in an agile environment</li> <li>Certified Scrum Master (CSM) or equivalent certification with a deep understanding of the “Why” behind Agile/Scrum fundamentals and using them to drive delivery</li> <li>You have strong hands-on experience with JIRA/Kanban boards</li> <li>Experience in driving improvements beyond 2 Squads and leading at the Product Area, and organizational level. </li> <li>Brokerage and/or Fixed Income experience is preferred strongly preferred</li> <li>You can work in a highly matrixed environment, involving multiple partners and technical groups.</li> <li>Ability to influence behavior without having organizational hierarchy</li> <li>Demonstrating data to identify trends and influence decision-making to continuously improve delivery and ensure clear communication to partners</li> </ul> The Value You Deliver <ul> <li>Provide systems analysis on an Agile team that includes multiple business and technology partners. Collaborate with other Agile teams (Scrum of Scrums, Meta-Scrum) to manage dependencies and scope.</li> <li>Work with business and technology partners to define the scope of problems/issues, in terms of business and/or system requirements and processes.</li> <li>Work with Agile team to develop user stories, acceptance criteria, and story maps.</li> <li>Participate in backlog refinement sessions. Translate sophisticated business needs into clear, significant, requirements/user stories. Research and evaluate alternative solutions.</li> <li>Evaluate design of existing systems to judge their functionality, efficiency, reliability, performance, usage, maintainability, and cost of ownership.</li> <li>Collaborate with Agile team members to build comprehensive and cohesive solution approaches.</li> <li>Assist in devising the Agile team’s analysis strategy.</li> <li>Provide support in estimating, planning, scheduling, and prioritizing work.</li> </ul> The Team Fidelity Institutional provides products and services to banks, broker/dealers, registered investment advisors, family offices, and other financial intermediaries to meet their brokerage and banking needs. The FI technology platform is delivered to these external clients, primarily via web-based and mobile applications, application programming interfaces, transmission files, and collaborates with third-party applications. Some of these offerings include trading, account servicing and maintenance, account opening and money movement, reporting, analytics, and data delivery and presentation.

Senior Systems Analyst and Scrum Master

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Full Stack Engineer to work in Fidelity’s Enterprise Infrastructure Group in Merrimack NH or Westlake TX. Team Fidelity’s Enterprise Infrastructure &amp; Operations Distributed Compute and Storage Team is looking for a Senior/Principal, Software Engineer, to work with the Infrastructure as a Service team. We are a dynamic group of engineers working to automate our infrastructure platforms and provide self-service capabilities for Fidelity’s applications teams. Our goal is to make infrastructure platforms easier to manage and easier to consume for our technology partners. The ideal candidate should possess extensive full-stack development experience in a production setting, coupled with a robust background in Linux and Windows, infrastructure automation, agile development methodologies, scalable architecture, and cloud technologies. This role demands proficiency in coding as a primary contributor within a highly collaborative environment. The Skills You Bring <ul> <li>Bachelor’s degree or equivalent experience in Computer Science or Software Engineering preferred. </li><li>6+ Years IT experience. </li><li>Strong background in several of the following: Go, Angular, Python, JavaScript, AWS, RESTful services, Ruby, MVC, Jenkins CI/CD, Configuration Automation (Chef, Ansible). </li><li>Preferred background in: Bootstrap, HTML/CSS, Shell Scripting, messaging frameworks (MQ), Service Oriented/Micro-service Architectures, OpenStack, Relational Databases (PostgreSQL). </li><li>Comfortable working in both Linux, and Windows environments. </li><li>Experience with deploying and using open source tools, utilities and applications. </li><li>Working experience with Agile, 10-factor CI/CD, and testing environments/frameworks (Unit, Integration, TDD). </li><li>Understands the Spotify model for agile development and delivery. </li><li>Experience working in an ever-evolving DevOps environment. </li></ul> The Expertise You Have <ul> <li>Demonstrates a drive for continuous improvement and enjoys tackling complex problems across various domains, even beyond the current role. </li><li>Possesses expertise in crafting scalable, cloud-friendly systems. </li><li>Quickly adapts to the evolving needs of the business and delivers timely results. </li><li>Maintains awareness of both current and new technologies. </li><li>Exhibits a strong desire to innovate and develop future technologies. </li><li>Capable of creating clear and compelling arguments to communicate decisions using available information and assumptions. </li></ul> The Value You Deliver Deep knowledge and experience in software development able to tackle complex technical challenges and mentor junior developers. Lead projects, guiding teams through the development lifecycle and ensuring standard methodologies are followed. Drive innovation by exploring new technologies and methodologies, helping the organization stay competitive. Efficiently diagnose and resolve issues, minimizing downtime and improving system reliability. Contribute to the strategic direction of the company by aligning technical solutions with business goals. Ensure high standards of code quality, performance, and security, which are essential for maintaining robust and scalable systems. Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days) in a Fidelity office.

Full Stack Engineer (Go, Ansible, Angular, Python)

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Service Desk Specialist to work in Fidelity’s Enterprise Infrastructure Group! The Service Desk Specialist role is to ensure hardware and software functionality for internal end users. As a Service Desk Specialist, you will provide hardware and software support for 60K+ users on a wide variety of technology platforms and applications. Because this is an internal Service Desk, we place a high value on serving our customer facing associates and those who are in direct support of carrying out our business objectives. In addition to one’s technical acumen, we expect a high attention to detail, outstanding customer service, and one’s ability to build a rapport to optimally elicit essential details from the user. <h3>Responsibilities:</h3> <ul> <li>Record, track, and detail all interactions in the appropriate ticketing tool, as well as identify and raise critical incidents to the next level if needed. </li><li>Diagnose and solve hardware and software issues </li><li>Research issues using available internally available resources </li><li>Approach each interaction with a “Customer Obsessed” mentality </li><li>Evaluate documented resolutions and analyze trends </li><li>Support various types of end users, from software engineers and financial associates, to top executives </li></ul> <h3>Qualifications:</h3> (Required) <ul> <li>High-level customer service and interpersonal skills </li><li>Strong written and verbal communication skills </li><li>Ability to quickly absorb and retain information </li><li>Strong documentation and organizational skills </li><li>Ability to work well on a team in a fast-paced environment </li><li>Ability to type a minimum of 40 wpm </li><li>Working knowledge of computers and networks </li><li>Excellent troubleshooting skills </li></ul> (Preferred) <ul> <li>Associate degree, technical certification, or equivalent work experience is preferred </li><li>Previous experience in a Help Desk Support role is a plus </li><li>Experience supporting Microsoft Windows 7 &amp; 10 </li><li>Experience supporting Microsoft Office 2010 &amp; O365 </li><li>Experience supporting Apple MacOS and Apple mobile products </li><li>Experience with ServiceNow, or other ticketing systems is a plus </li><li>Knowledge of ACD telephony systems </li><li>Experience supporting remote workers in a corporate environment </li></ul> <h3>Additional Considerations</h3> <ul> <li>The initial paid training will be conducted Monday – Friday. The start times of training will vary depending on the candidate’s location. Once training is complete, your shift be adjusted to align with the business need. </li><li>Equipment will be provided </li><li>We primarily operate during market hours, but evening, weekend, and overnight shifts may also be available </li></ul> <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry! We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Help Desk Specialist

Director of Operations (Mens Basketball)Job ID: 13689Location: El Paso, TXFull/Part Time: Full TimeRegular/Temporary: RegularAbout UTEP<a href="https://www.utep.edu/UTEP" target="_blank">https://www.utep.edu/UTEP</a> is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.The University of Texas at El Paso is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 24,000 students are Hispanic, and more than half are the first in their families to go to college. UTEP offers 172 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America.<a href="https://utepminers.com/The" target="_blank">https://utepminers.com/The</a> UTEP Athletics Department is dedicated to fostering a competitive and inclusive environment where student-athletes can excel both on the field and in the classroom. As a proud member of Conference USA, UTEP's athletic programs compete at the highest levels of NCAA Division I, offering a wide range of sports, including football, basketball, track and field, soccer, and more.With a rich history of athletic success, UTEP is committed to upholding the traditions of excellence that have made it a standout institution in collegiate sports. The department is not only focused on athletic achievements but also emphasizes the holistic development of its student-athletes, ensuring they graduate with the skills and education necessary to succeed in life beyond sports.Located at the westernmost tip of Texas, UTEP Athletics embodies the spirit of resilience and determination that characterizes the borderland community, making it a key part of the university's mission to serve and uplift the region.Position InformationHiring Department: AthleticsPosting End Date: Open until filled.Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekendsFLSA status: ExemptEarliest Start Date: As soon as possible.Salary: Commensurate with experience.Required Application Materials:• Resume• Cover Letter• List of three referencesThe primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.Purpose of PositionSummary: Responsible for the administration of a Division I Men's Basketball intercollegiate program.Note: The primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed below. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. Must possess a valid driver's license issued by the State where the applicant resides and must be insurable as defined in the UT System BPM 16-05-02, as applicable to the performance of essential duties and responsibilities of the position.Statement of Duties and Responsibilities:Responsible for continuous support to the program per Head Coach's daily instructions and feedback. Other duties as assigned per Athletic Director and/or Sports Administrator. Director of Operations is also expected to commit to improving the position itself while on duty by providing analytical feedback upon request how to improve and simplify information flow within the program and through it, “systems over goals” type of approach.The position provides direct budget formulation, implementation and analyzation for the program and at the direction of the head coach. Strong administrative hygiene is a must as this position must project costs, request and disperse per diem per trip and insure reconciliation for each trip with the Athletic Business Office (ABO).Active participant in all things related to team travel providing support to director by completing all relevant paperwork in timely manner per team travel agent's and UTEP ABO's instructions/deadlines. Ability to travel with basketball team to all away competitions is expected.Provides direct support to camp directors, development team supporting the Roundball Club, and acts as a liaison to facility and building maintenance director for the coaching staff. Oversees program's social media plan execution and is acting staff liaison to UTEP Athletics' Lifeskills program.Oversee managers' work schedules and student-athlete calendars. Assign duties to managers on daily basis and directly supervises them. Provides strong assistance in managing student-athlete academics, compliance logs, ABO paperwork, and various databases. Assists director in building various recruiting and alumni databases.Fully in charge of supervising and executing all team equipment orders per head coach's orders. The individual at Director of Operations position is solely responsible for program's equipment and use of the department's inventory management system. Other staff will provide support in equipment areas as directed by the head coach.Employee agrees to abide by the Code of Ethics as set forth by the University of Texas at El Paso and the University of Texas System. Complies with all State, University, and Conference/NCAA policies. Demonstrates strong communication skills and maintains high ethical standards.Strong computer skills will greatly assist in carrying out one's duties effectively and in avoiding detrimental personal backlogs that will be a daily occurrence without these skills.Supervisory Responsibilities Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Required Qualifications:Education: Bachelor's degreeandExperience: One year of experience related to the statement of duties and responsibilities or equivalent combination of education and experience.Preferred Qualifications: Multi-year experience as operations director for nationally competitive sports team.Additional InformationPhysical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions. The noise level in the work environment ranges from moderate to very loud. Will be required to work nights and weekend as needed.The noise level for this work environment is usually moderate.In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.The University of Texas at El Paso is an Equal Opportunity/Affirmative Action employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries—including the filing of a Formal Complaint or reporting an incident—about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747-8358, by email at <a href="mailto:titleix@utep.edu" target="_blank">mailto:titleix@utep.edu</a>, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 312.For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at <a href="mailto:eoaa@utep.edu.To" target="_blank">mailto:eoaa@utep.edu.To</a> apply, visit <a href="https://apptrkr.com/6367351jeid-ecd9e1e72fe34144acf66e5b23c73540" target="_blank">https://apptrkr.com/6367351jeid-ecd9e1e72fe34144acf66e5b23c73540</a>

The University of Texas at El Paso

Director of Operations (Mens Basketball)

Initial Posting Date: 07/10/2025Application Deadline:07/17/2025Agency:Oregon Health AuthoritySalary Range:$5,575 - $8,550Position Type:EmployeePosition Title:Learning and Development Specialist, Nurse Education/Learning and Development Specialist 2 - Oregon State Hospital, Salem CampusJob Description:Opportunity Awaits, Apply Today!Learning and Development Specialist, Nurse Education/Learning and Development Specialist 2 - Oregon State Hospital, Salem CampusThis Learning and Development Specialist position assesses the educational needs of staff and designs, delivers, and evaluates in-person and online educational programming for clinical and non-clinical staff in the areas of behavioral health, workforce skills, compliance/safety, basic computer skills, and other topic areas as assigned.The person in this position provides trainings to new employees and veteran staff and supports the Learning and Development Department’s (LDD) mission to provide engaging, effective educational opportunities for staff to promote high-quality patient care in a safe, recovery-oriented environment. LDD staff are responsible for the onboarding of new nursing staff and are expected to be subject matter experts in that regard.For a full review of the position description, pleaseclick here. If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.What We Are Looking ForMinimum Qualifications: These qualifications must be visible in your application for consideration.<ul><li>Five years of work experience designing, planning, and implementing adult education courses, or applying web-based technologies in a blended learning environment; OR</li><li>Five years of work experience designing, planning, and implementing organizational development strategies.</li></ul>A bachelor's degree in education, organizational psychology, business or public administration, training and development, human resources, organizational behavior, or a related field may substitute for three years of the work experience stated above. Preference Statement: Preference will be given to applicants with a master’s degree in education, organizational psychology, business or public administration, training and development, human resources, or organizational behavior. NOTE: Some positions may require one year of experience in a specific state program in addition to the above listed experience.Desired Attributes: The following are skills and lived experiences that we have identified as key to success in this role at OHA. These are the attributes we are looking for in our top candidate. If you possess any of these, please let us know in your application.<ul><li>Instructional Design Expertise: Ability to develop, design, and write in-person and online training curriculum courses or module training sessions. This includes creating instructional training objectives and ensuring compliance with federal, state, and department policies.</li><li>Effective Communication Skills: Proficiency in delivering high-quality educational opportunities to diverse groups with varying levels of experience and education. This also involves providing clear, engaging training sessions, and coaching subject matter experts.</li><li>Assessment and Evaluation Proficiency: Skills in assessing performance and learning needs, identifying gaps, and making training recommendations. Developing evaluation criteria and methods to ensure training effectiveness is also crucial.</li><li>Cultural Competency and Diversity Awareness: Consistently treating consumers and co-workers with dignity and respect, recognizing and appreciating individual and cultural differences, and ensuring service delivery is culturally competent.</li><li>Adaptability and Collaboration: Ability to work independently, with team members, or collaboratively with other training experts and managers. This includes revising training based on feedback and maintaining the skill level of subject matter experts.</li><li>Computer Skills: Intermediate to advanced proficiency in MS Word, Teams, PowerPoint, Outlook and calendar management systems. </li></ul>Special Requirements:&nbsp;<ul><li>To be hired, you must have criminal record and driving records checks that meet OHA criteria at the time of hire, and throughout employment.</li><li>Must have a valid Oregon driver’s license with an acceptable driving record OR have the ability to utilize an acceptable mode of transportation.</li></ul>Application GuidanceHow to Apply: Submission Requirements - At the time of application, ensure the work history in your applicant profile is up to date and attach a current copy of your resume, cover letter, and answer all supplemental questions. <ul><li>External Candidates: Visit the State of Oregon job opportunities webpage to submit your application. Be sure to follow all application submission requirements.</li><li>Internal Candidates: Current State of Oregon employees must apply through their employee Workday login. Be sure to follow all application submission requirements.</li></ul>After You Apply:<ul><li>Before the job announcement closes, log in to your Workday account to check for pending tasks under “My Applications” and complete them.</li><li>Remember to check your email (including your junk folder) and Workday inbox for updates on your application.</li><li>We value our veterans! To ensure the security of your information, kindly follow the instructions for how to submit your Veteran documents for preference found here. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.</li></ul>Reminders:<ul><li>Your candidate profile and application materials are great opportunities to showcase your interest in the position and highlight your skills and experience. Submissions will be screened for consistency and communication skills, including attention to detail, spelling, and grammar. For more tips and guidance, check out What you need to know to get the job!</li><li>This announcement is for one, full-time, permanent, SEIU represented, Learning and Development Specialist, Nurse Education (Learning and Development Specialist 2) position based in Salem, Oregon.</li><li>This is a full-time, in-office position. Please check SECTION 4. WORKING CONDITIONS, of the position description linked above to review more details regarding the details surrounding the working conditions.</li><li>Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline. For questions about the announcement, or if you require an alternate format to apply, please contact the Senior Recruiter, Cynthia Phipps-Roman at <a href="mailto:cynthia.phipps-roman@oha.oregon.gov" target="_blank">cynthia.phipps-roman@oha.oregon.gov</a> or 503-569-0066.</li></ul>Benefits of Joining Our TeamWe offer a workplace that balances productivity with enjoyment;&nbsp;promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from. If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority&nbsp;is the place for you. We also offer a competitive benefits package including:<ul><li>Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.</li><li>Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.</li><li>Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.</li><li>Possible eligibility for the Public Service Loan Forgiveness Program.</li><li>Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).</li></ul><ul><li>Training opportunities that will help grow your career with the State of Oregon.</li></ul>Additional Details<ul><li>The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Department of Administrative Services Equal Pay Analysis Webpage for more information.</li><li>The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Review the Classification and Compensation page for more details on the classification.</li><li>Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to confirm that you are authorized to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.</li></ul>Helpful Links &amp; ResourcesHow to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans ResourcesThe Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on any protected class—including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation—and we do not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position.OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.

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