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<h3>Job Description:</h3><h3>Director Cloud Data Architecture</h3><h3>The Role</h3>As a Director of Cloud Data Architecture you collaborate and build positive relationships with business leads and technology product teams across business units, driving our data architectures and technology patterns for key, investment oriented, data management business capabilities. You blend deep expertise and experience in engineering, technical design, systems, solutions focused on the server side, and database management with a passion for coaching and mentoring engineering associates.You will bring industry standard methodologies, perform research on industry trends and lead tool evaluation efforts including POC In an agile structure, you will partner with other Fidelity business, architecture, and product leaders to establish the standards for your area and influence the strategic decisions, solution development and work priorities, based on your expertise and experience.We seek a hard-working leader that can influence engineers and product leaders, a collaborator with Data Architecture expertise who is willing to learn fast, adapt well to changing requirements and work with multi-functional teams to deliver governed common data management capabilities.Successful candidates would possess the following:<ul><li>Depth of knowledge in architecture and an ability to translate business objectives into technology solutions. Experience in a wide array of architecture patterns including architecting highly performant database systems, event-driven architectures, APIs, data architecture and security architectures. Knowledge of cloud architecture patterns, and the cloud platforms, especially AWS is desired. Experience in delivering architecture artifacts and planning activities, communication materials and status updates.</li><li>Deep technical foundation: Drives the data architecture technology vision to support the next generation of investment data platform. Knowledge of the financial industry and data management concepts is a plus.</li><li>Passionate about technology and applying it to solve intricate challenges. Proactively investigate, proves out and incorporates new technologies and capabilities, staying ahead of business and product team needs. Learn Fidelity’s Cloud, Security and Data Privacy policies and guidelines and governance process and ensure alignment of these initiatives.</li><li>Demonstrated ability in defining new and/or evolving existing data strategies; aligning with enterprise direction, collaborating with, and influencing others to gain consensus on and adopt and implement accordingly. Defines patterns and standards for data platforms, design, engineering, and development.</li><li>Collaborate with architect communities across Fidelity Data Architecture and in cross business unit working teams at the enterprise level. Ability to proactively seek out, collaborate and establish relationships with critical partners to ensure integration, coordination &amp; execution of work.</li></ul><h3>The Expertise and Skills You Bring</h3><ul><li>Passion for working with leading cloud-based data technologies, ETL/ELT tools, and analytic solutions to provide innovative and well architected solutions.</li><li>Business and technical curiosity, working with others to cultivate ideas and produce creative solutions to difficult problems while making sensible choices balancing design and delivery.</li><li>Proficiency at understanding enterprise data architecture concepts, data modeling, lineage, data governance and design techniques.</li><li>Expert knowledge and experience in one or more relation database platforms (Oracle, Postgres, Snowflake), Graph databases (Neo4J), and NoSQL database platforms.</li><li>Significant experience working in sophisticated data environments in an engineering, design, and architecture capacity; including enterprise warehouses, marts, operational stores, and data lakes.</li><li>Experience in collaborating with data engineering &amp; database administrators.</li><li>Well-grounded knowledge of engineering and continuous delivery practices</li><li>Demonstrated ability to mentor, influence and partner with engineering, and product teams to deliver scalable robust data solutions.</li><li>Leads, mentors, and provides design and architecture for delivery and DBA teams.</li><li>Hands on experience Snowflake, PostgreSQL, NoSQL platforms is a plus.</li><li>Solid experience in driving Automation, Data Quality Security and Governance practices.</li><li>Current on event processing, Data API and recent emerging data technologies.</li><li>A strong influencer who can integrate effectively into the culture, combining facilitation skills with a results' orientation to deliver excellence and execution.</li><li>Demonstrated organizational savvy and maturity, for working effectively across different organizational units and business groups.</li><li>Good interpersonal and communication skills</li><li>Experienced ability to evaluate, prototype and recommend emerging Cloud data technologies and platforms from open source or vendors.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director Cloud Data Architecture

<h3>Job Description:</h3>The RoleAs a Lead Systems Analyst Delivery Enablement, you will work closely with the Corporate Services Technology (CST) leadership and end users within CST and be an active part of a Fidelity community to drive adoption of all aspects of Portfolio Practices. This includes but is not limited to tools administration and configuration, facilitation of Product Area and Squad level training sessions, leading weekly Office Hours, setting data governance policies and reporting as required for data visualization. You will bring a global mind-set and have a high comfort level working with and orchestrating a distributed team and management set-up. A structured and organized approach together with data analytics and visualization skills will be key to success.You are committed to learning, understanding, and solving end user issues. You are eager to learn new tools and become a subject matter expert. You are committed to establishing, recognizing, and maintaining the right patterns within the work taxonomy. You will collaborate with Product Area, Group Squad and Chapter Leaders along with Scrum Masters.The Expertise and Skills You Bring<ul><li>Bachelor’s Degree preferred</li><li>Hands on experience with administration of JIRA, JIRA Align</li><li>Familiarity with portfolio tools including Workforce Connect, Resource Allocation, Portfolio Central and others.</li><li>Intermediate level Excel skills required</li><li>Experience creating Smart Intake forms a plus</li><li>Data manipulation and visualization skills required. PowerBI skills a plus.</li><li>Experience performing data analysis using SQL is preferred; familiarity with Snowflake and TMDL preferred</li><li>Strong change management skills</li><li>Operate with a 'can-do' demeanor within a dynamic and frequently changing organization</li><li>Advanced facilitation skills to deliver focused knowledge transfer for Domain, Product Area and Squad leaders when needed</li><li>Superb interpersonal and leadership skills working with business partners and end users across the organization</li><li>Strong written and verbal communications skills, with the ability to cultivate support, lead change, and help drive acceptance across the organization</li><li>Ability to take initiative and work independently or as part of a team to deliver results</li></ul>The TeamThe team is looking for an energetic team member for the Portfolio Practices team in Corporate Services Technology. We have a passion for supporting our users to ensure successful Portfolio Management Practices through tool expertise, administration and process management. As part of Strategy and Planning, our team is critical to the rollout and adoption of Portfolio Practices and supports operational functions of the Domain including Quarterly Technology Reviews (QTR), Budgeting and Workforce Planning. Note: Fidelity is not providing immigration sponsorship for this position.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal Systems Analyst

Qualifications: NJ Teacher of Art Certification&nbsp; Self-starter with the ability to design, plan, and implement the visual arts&nbsp; Curriculum for students in Kindergarten through Grade 5&nbsp; Strong interpersonal, written, and communication skills&nbsp; Ability to work collaboratively with grade level teachers&nbsp; Extra duties as assigned by the building Principal&nbsp; Location: Paine and Harte Elementary Schools&nbsp; Salary: $57,378 - $114,391 per year. Final compensation will be based on experience and qualifications&nbsp; Full-time staff are eligible for Medical, Prescription, and Dental Benefits. Sick, Personal and Bereavement Days are included&nbsp; All alternate route candidates (“Certificate of Eligibility) must show completion of 50 hours of pre-service training through a DOE approved CE educator program prior to being interviewed for a position. The certificate of completion must be uploaded into the AppliTrack portal in order for alternate route candidates to be considered. Further information about the alternate route program can be obtained at&nbsp;<a href="https://www.nj.gov/education/certification/CEprogramproviders.shtml" target="_blank">https://www.nj.gov/education/certification/CEprogramproviders.shtml</a>. *In accordance with S-414/A-3188 (<a href="http://www.njleg.state.nj.us/2018/Bills/S0500/414_R2.HTM" target="_blank">http://www.njleg.state.nj.us/2018/Bills/S0500/414_R2.HTM</a>), school districts, charter schools, nonpublic schools, and contracted service providers (“employers”) are required to review the last twenty years of employment history of prospective employees to ascertain allegations of child abuse or sexual misconduct. It explicitly prohibits such employers from hiring a person serving in a position which involves regular contact with students unless the employer conducts a review of the employment history of the applicant by contacting former and current employers and requesting information regarding child abuse and sexual misconduct allegations.

Cherry Hill Township Board of Education

Art Teacher - (Anticipated Opening)

Qualifications: NJ Teacher of Music K - 12 Certification&nbsp; Communication and team collaboration skills, patient, compassionate and flexible Demonstrates office technology skills&nbsp; Understands behavior intervention strategies and assisting with classroom accommodations and modifications Enthusiastic, creative, dependable Serve as a primary point of contact for any student programs related to music production&nbsp; Extra duties as assigned by the building Principal&nbsp; Salary: $28,689 - $57,195&nbsp;per year. Final compensation will be based on experience and qualifications&nbsp; All alternate route candidates (“Certificate of Eligibility) must show completion of 50 hours of pre-service training through a DOE approved CE educator program prior to being interviewed for a position. The certificate of completion must be uploaded into the AppliTrack portal in order for alternate route candidates to be considered. Further information about the alternate route program can be obtained at&nbsp;<a href="https://www.nj.gov/education/certification/CEprogramproviders.shtml" target="_blank">https://www.nj.gov/education/certification/CEprogramproviders.shtml</a>. &nbsp; *In accordance with S-414/A-3188 (<a href="http://www.njleg.state.nj.us/2018/Bills/S0500/414_R2.HTM" target="_blank">http://www.njleg.state.nj.us/2018/Bills/S0500/414_R2.HTM</a>), school districts, charter schools, nonpublic schools, and contracted service providers (“employers”) are required to review the last twenty years of employment history of prospective employees to ascertain allegations of child abuse or sexual misconduct. It explicitly prohibits such employers from hiring a person serving in a position which involves regular contact with students unless the employer conducts a review of the employment history of the applicant by contacting former and current employers and requesting information regarding child abuse and sexual misconduct allegations.

Music Teacher (.8 Part Time)

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Radcliffe Institute?The <a href="https://www.radcliffe.harvard.edu/" target="_blank">Radcliffe Institute for Advanced Study</a> at Harvard University, known colloquially as Harvard Radcliffe Institute, is one of the world’s leading centers for interdisciplinary exploration. We bring together students, scholars, artists, and practitioners to pursue curiosity-driven research, expand human understanding, and grapple with questions that demand insight from across disciplines.The <a href="https://www.radcliffe.harvard.edu/radcliffe-fellowship/become-a-radcliffe-fellow" target="_blank">Fellowship Program</a> annually supports the work of 50 leading artists and scholars. <a href="https://www.radcliffe.harvard.edu/events-and-exhibitions/visit" target="_blank">Academic Ventures</a> fosters collaborative research projects and sponsors lectures and conferences that engage scholars with the public. The <a href="https://www.radcliffe.harvard.edu/schlesinger-library/about-the-library" target="_blank">Schlesinger Library</a> documents the lives of American women of the past and present for the future, furthering the Institute's commitment to women, gender, and society. The <a href="https://www.radcliffe.harvard.edu/opportunities-for-students/emerging-leaders-program-apply" target="_blank">Emerging Leaders Program</a> is a youth leadership development program partnering local high school sophomores with Harvard undergraduates in a mentoring relationship.The Institute’s work is shaped by its history as the former Radcliffe College—a school founded to ensure that the standard of education embodied in Harvard was accessible to women, who were then excluded from the University. But the legacy of Radcliffe College is not simply coeducation at Harvard; it is the recognition that universities will always be greater when they draw wisdom and talent from the widest possible pool.Take a look at this video to get different staff perspectives on <a href="https://vimeo.com/radcliffeinstitute/careers" target="_blank">working at Harvard Radcliffe Institute</a>! Job Description Job Summary: Reporting to the Editorial Manager, the communications coordinator performs a range of complex administrative and support duties to coordinate the activities and procedures of the Communications Department at Harvard Radcliffe Institute. The communications coordinator serves as the project manager for the Communications Team and is the primary contact for the Institute's internal clients who seek communications support, and assists generally with Communications Department efforts. 
Job-Specific Responsibilities: <ul><li>Serving as the primary contact for internal clients seeking communications support.</li><li>Acting as liaison and managing the intake of all internal communications requests, and maintaining the Communications department calendar.</li><li>Providing department-wide communications support.</li><li>Working in a content management system (CMS), makes updates and corrections to web content.</li><li>Drafting correspondence, reports, and other communications materials; editing and/or proof reading making stylistic, structural, grammatical and other substantive changes, as needed.</li><li>Managing assigned communications projects including but not limited to: editorial, design, publication and production aspects of communications materials.</li><li>Organizing and implementing administrative systems and procedures performing necessary support duties, including basic financial support.</li><li>Performing other related duties as assigned.</li></ul> 
Working Conditions: This job is performed in a temperature controlled office environment generally between 9:00 AM to 5:00 PM Monday through Friday. Occasional work during the weekends and beyond regularly scheduled hours may be required. The weekly schedule may vary, occasionally based on departmental needs. 
Physical Requirements: The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.&nbsp;<ul><li>Employee must have the ability to&nbsp;sit at a desk for a minimum of seven&nbsp;hours a day and complete tasks requiring repetitive use of hands.&nbsp;Ability&nbsp;to&nbsp; walk&nbsp;distances&nbsp;to&nbsp;other&nbsp;University&nbsp;offices.</li><li>Employee may be called&nbsp;upon&nbsp;to&nbsp;move&nbsp;boxes&nbsp;heavier&nbsp;than&nbsp;50&nbsp;pounds.</li></ul> Qualifications Basic Qualifications: <ul><li>Bachelor's degree in communications, journalism, related field, or an equivalent combination of education, training, and experience.</li><li>At least three years administrative experience in communications, journalism, multimedia, or publishing (education beyond high school may count toward experience).</li><li>Comprehensive knowledge of Microsoft 365.</li></ul> 
Additional Qualifications and Skills: <ul><li>Strong interpersonal skills and the ability to interact and work effectively with others.</li><li>Excellent organizational skills and the ability to handle multiple tasks simultaneously; ability to meet deadlines.</li><li>Ability to gather data, compile information, and draft a range of written materials.</li><li>Familiarity with a content management system and Adobe Creative suite highly desirable.</li><li>Prior communications experience in a higher-education setting is a plus.</li><li>Familiarity with Windows and Mac operating systems.</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week.</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position.</li><li>Pre-Employment Screening: Identity, Education, Employment.</li><li>Cover Letter: 
Please note&nbsp;cover letters are required as part of the application materials for all positions&nbsp;at the Radcliffe Institute. Please combine your cover letter and resume into a single document for&nbsp;uploading where&nbsp;instructed in the application.</li><li>Interviews: 
We hope to conduct interviews virtually&nbsp;and invite finalist candidates for on-campus interviews. We appreciate your understanding and flexibility with our interview process.</li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 054. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Communications Coordinator

The Role Fidelity Investments is looking for a Senior Systems Engineer to join the Authentication Controls team within Enterprise CyberSecurity. This team provides Single Sign-On (SSO) and multi-factor authentication capabilities for hundreds of applications servicing the needs of the Fidelity workforce. The Expertise and Skills You Bring <ul> <li>Bachelor’s degree in Computer Science/Engineering, Information Systems/Science, or a closely related field. </li><li>Minimum of five years of IT experience in systems engineering or infrastructure support </li><li>Experience supporting modern authentication standards such as: <ul> <li>SAML 2.0, OpenID Connect (OIDC), OAuth 2.0, FIDO2/WebAuthn </li><li>Using platforms like Ping Identity and Microsoft Entra ID. </li></ul> </li><li>Strong understanding of TCP/IP networking and network infrastructure. </li><li>Knowledge of Active Directory, SCIM and JWT. </li><li>Proficiency in Windows and Linux operating systems. </li><li>Experience working in cloud environments such as Microsoft Azure and/or AWS </li><li>Excellent problem-solving skills with a commitment to the highest levels of quality. </li></ul> The following skills / experience are highly preferable for this role: <ul> <li>Proficiency in scripting languages such as: <ul> <li>(Python, PowerShell, Bash/Shell) </li></ul> </li><li>Ability to automate tasks, perform log analysis, and integrate with APIs using scripts. </li><li>Experience with: <ul> <li>Full stack development (front-end and back-end) </li><li>Version control tools (e.g., Git) </li><li>DevOps practices and CI/CD pipelines </li></ul> </li><li>Exposure to Agile methodologies and collaborative development environments. </li><li>A cyber security certification, such as (AZ-104, SC-300, CompTIA, AWS sysops). </li></ul> The Team Your role in the Authentication Controls team will see you supporting SSO products from the main industry vendors in a scaled, distributed, highly available environment. These solutions enable business units throughout Fidelity to offer SSO services in a secure and highly reliable manner, ensuring they in turn can provide products and services to the standards expected by Fidelity customers.

Fidelity TalentSource

Systems Engineer (Support)

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Java/Mainframe Developer in Durham, NC and Westlake, TX! Do you have a passion for developing software using cutting edge frameworks? Then this may be the job for you, Fidelity Brokerage Technology is looking for a Principal Software Engineer who has experience developing Java applications and is capable of developing enterprise applications for our fixed income and forex financial platforms. The Expertise and Skills You Bring <ul> <li> Bachelor’s degree in Computer Science or equivalent. </li><li> 10+ years of experience developing multi-tier distributed application and Mainframe experience </li><li> Expert level knowledge of REST API development </li><li> Demonstrated expertise MQ /Kafka technology to develop and support data ingestion services </li><li> Experience in developing applications that use multi-threaded processing. </li><li> Familiarity using financial messaging protocols like FIX. </li><li> Familiarity with GIT workflow for code check-ins and review </li><li> /deployment tools and techniques like Jenkins, TerraCore, Concourse, Docker etc. </li><li> You have good knowledge of mainframe legacy systems and technology, particularly MQ messaging, CICS, Cobol, VSAM and DB2 databases. </li><li> Knowledge of migrating mainframe applications to the cloud based distributed systems </li><li> Strong software experience in developing and a proven track record of delivering full-stack cloud-based applications. </li><li> Demonstrated expertise in various relational and non-relational database technologies (ideally Oracle/Redis/Aerospike/DynamoDB) </li><li> Experience in UI Development with technologies like Angular, React and others is a big plus. </li><li> You are comfortable working in an Agile software delivery environment, with exposure to continuous integration and continuous delivery tools. </li><li> You have a passion for clean, maintainable code and are always looking to improve your engineering skills in fast-paced, ambiguous environments. </li><li> Learning and adapting new concepts &amp; technologies quickly and implementing them successfully. </li><li> Understanding of fundamental design principles for building a modular and scalable platform. </li><li> You build positive relationships with team members and have excellent verbal and written communication. </li><li> Good communication skills, problem solving skills, and a highly professional attitude are essential for this role. </li></ul> The Team Fixed Income, FX and Syndicate team is committed to providing innovative solutions in the financial domain. As a Senior Software Engineer you will be applying your strong software development and test automation skills to design, develop, test, deploy, maintain and improve Fidelity customer-facing software solutions. Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Senior Java/Mainframe Developer

Job Description This End User Support position provides end-user technology support for the Fidelity Investments Boston, Mass. location. Fidelity has over 70,000 associates across multiple US locations. This job role is 100% onsite and the support ratio is 1000 associates to 1 End User Support role. This support role provides technology support for computers, monitors, printers, phones, accessories, and audio/visual equipment. Troubleshooting includes Microsoft Operating Systems, MS Office applications, MAC IOS support, and many other external and internally built applications. Responsibilities: <ul> <li>Support and maintain fleet of laptops, monitors, cameras, docking stations, printers, telephony</li> </ul> <ul> <li>Analyze and resolve end-user hardware, software and connectivity issues </li> </ul> <ul> <li>Configure workstations for new users and upgrades existing equipment and software</li> </ul> <ul> <li>Configuration/reconfiguration of hardware, including workstations and printers</li> </ul> <ul> <li>Work closely with peers and team members to quickly resolve issues </li> </ul> <ul> <li>Identify, troubleshoot, and diagnose issues </li> </ul> <ul> <li>Differentiate between hardware and software problems and apply appropriate solution</li> </ul> <ul> <li>Provide support and set up for video conference events</li> </ul> <ul> <li>Leverage telemetry tools such as NexThink to quickly resolve technical issues </li> </ul> <ul> <li>Perform routine deskside surveys to ensure all work locations are setup with the standard equipment</li> </ul> <ul> <li>Work in a change-controlled environment </li> </ul> <ul> <li>Adhere to internal reporting processes, logistics processes and escalation procedures that fall under internal Audit controls </li> </ul> <ul> <li>Support work outside of regular hours in order to accommodate business needs</li> </ul> <ul> <li>Accommodate rapidly changing requirements and non-standard requests once approved</li> </ul> <ul> <li>Troubleshoot complex issues in a 1:1 walk up, scheduled visit or via a deskside visit while providing positive customer experience </li> </ul> <ul> <li>Meet Service Level Targets - Timely and accurate execution of service requests &amp; incident tickets.? Minimum 8 tickets per day – Incidents ticket closure targets 75% 1st day, 90% 3rd day, 100% 10 day for all service requests </li> </ul> <ul> <li>Participate in a scheduled OnCall rotation. OnCall support is provided 365 days a year. The required response time to call out is 30 minutes. Arrival onsite within a 3-hour window </li> </ul> <ul> <li>Deliver outstanding Customer Service by utilizing a high level of interpersonal skills to understand the problem, implement solutions, and provide closure to end-user's issues. Customer Satisfaction Target is a 4.7 out of 5 based on customer surveys </li> </ul> <ul> <li>Knowledge of local LAN infrastructure </li> </ul> Skills and Knowledge: <ul> <li>Proficient in use of device building/service tools– Microsoft Autopilot, Active Directory, Intune vSphere, JAMF </li> </ul> <ul> <li>Knowledgeable of basic networks topology, switches, routers, etc </li> </ul> <ul> <li>Proficient supporting hardware and software on Windows OS &amp; MAC IOS devices </li> </ul> <ul> <li>Properly prioritize daily activities and manage time appropriately - Maximize daily activities to gain maximum customer benefit </li> </ul> <ul> <li>Strong written and verbal communication skills </li> </ul> <ul> <li>Ability to think independently, organize, prioritize, multitask and execute on assignments </li> </ul> <ul> <li>Develops and enhances customer relationships </li> </ul> <ul> <li>Exhibits positive attitude, works well with other team members, business partners, can do attitude</li> </ul> Education and Experience <ul> <li>Associate degree or equivalent with 2-3 years knowledge of computer hardware, operating systems, and network WLAN/LAN support </li> </ul> <ul> <li>Industry acknowledged certificates such as CompTIA? A+ , Network +, Google IT Support, or Cisco CCNA are a plus. </li> </ul>

End User Technician

Job Description This End User Support Specialist position provides end-user technology support for the Fidelity Investments San Francisco, CA location. Fidelity has over 70,000 associates across multiple US locations. This job role is 100% onsite and the support ratio is 1000 associates to 1 End User Support Specialist role. This support role provides technology support for computers, monitors, printers, phones, accessories, and audio/visual equipment. Troubleshooting includes Microsoft Operating Systems, MS Office applications, MAC IOS support, and many other external and internally built applications. Responsibilities: <ul> <li>Participate as a subject matter expert – Accountable for product updates, timely information sharing, working with problem management to provide data aggregation for root cause analyzation. </li><li>Provide mentorship and act as an escalation point to junior End User personnel </li><li>Lead local IT projects </li><li>Identify, track, troubleshoot and diagnose ongoing issues; provide recommendations, communicate effectively and follow through on resolution. Provide feedback/update relevant knowledge management articles </li><li>Support and maintain fleet of laptops, monitors, cameras, docking stations, printers, telephony, network infrastructure and wireless LAN </li><li>Elevated proficiencies working in a change-controlled environment - Including opening changes utilization the change management schedule </li><li>Analyze and resolve end-user hardware, software and connectivity issues which could be more complex in nature </li><li>Configure workstations for new users and upgrades existing equipment and software </li><li>Configuration/reconfiguration of hardware, including workstations and printers </li><li>Work closely with all levels of IT and other business partners to quickly resolve issues. </li><li>Differentiate between hardware and software problems and apply appropriate solution or engage the problem management teams </li><li>Provide support and set up for video conference events and basic AV equipment configuration </li><li>Leverage telemetry tools such as NexThink to quickly resolve technical issues </li><li>Perform routine deskside surveys to ensure all work locations are setup with the standard equipment </li><li>Adhere to internal reporting processes, logistics processes and escalation procedures that fall under internal Audit controls </li><li>Support work outside of regular hours to accommodate business needs </li><li>Accommodate rapidly changing requirements and non-standard requests </li><li>Troubleshoot complex issues in a 1:1 walk up, scheduled visit or via a deskside visit while providing positive customer experience </li><li>Meet Service Level Targets - Timely and accurate execution of service requests &amp; incident tickets. Minimum 8 tickets per day – Incidents ticket closure targets 75% 1st day, 90% 3rd day, 100% 10 day for all service requests </li><li>Participate in a scheduled OnCall rotation. OnCall support is provided 365 days a year. The required response time to call out is 30 minutes. Arrival onsite within a 3-hour window. </li><li>Deliver outstanding Customer Service by utilizing a high level of interpersonal skills to understand the problem, implement solutions, and provide closure to end-users' issues. Customer Satisfaction Target is a 4.7 out of 5 based on customer surveys </li></ul> Skills and Knowledge: <ul> <li>Advanced knowledge in the use of device building/service tools– Microsoft Autopilot, Active Directory, Intune VSphere </li><li>Thorough knowledge of campus infrastructure, networks topology, TCP/IP, VLANs, and LAN/WLAN interfaces </li><li>Advanced knowledge supporting hardware and software on Windows OS &amp; MAC IOS devices </li><li>Properly prioritize daily activities and manage time appropriately - Maximize daily activities to gain maximum customer benefit </li><li>Excellent written and verbal communication skills </li><li>Enhanced self-autonomy to work independently to organize, prioritize, multitask and execute on assigned tasks </li><li>Exhibits positive attitude, works well with other team members, business partners, can do attitude, and influences other team members </li><li>Exhibits positive attitude, works well with other team members, business partners, can do attitude </li><li>Ability to coordinate with outside vendors </li></ul> Education and Experience <ul> <li>Associate degree or equivalent and 5 years' experience with computer hardware, operating systems, and network WLAN/LAN support </li><li>Industry acknowledged certificates such as CompTIA A+ , Network +, Google IT Support, or Cisco CCNA is a plus. </li></ul> The hourly pay rate range for this position is $35.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors

Scrum Master The Role As a Scrum Master, you’ll be a part of highly collaborative, cross-functional Scrum teams within the Fidelity Brokerage division of Fidelity. You will advise and lead Squads on Agile values, practices, and processes to ensure they are fully functional, productive, and focused on Sprint goals. Everyone craves a way of working that empowers them to unleash their best work and inspire better futures for more people. Our way of working will enable you to deliver what matters most to our business, our clients, and our Associates. By being wired for speed and innovation with support, coaching, and a regular dose of inspiration, your skill sets will be applied to our initiatives, providing you the opportunity to quickly make a difference in our customers’ lives! The Expertise and Skills You Bring <ul> <li>Strong proficiency and experience with encouraging Agile behaviors, reinforcing practices, norms and routines, and supporting overall Squad performance and efficiency </li><li>Excellent understanding and previous application of Agile/Scrum Fundamentals – WHY and HOW </li><li>Proficient with Agile enabling tools like Jira/Jira Align </li><li>Ability to identify team improvement opportunities and look externally for best practices to support continuous improvement </li><li>Strong proficiency in facilitiating and coordinating logistics for Agile routines and practices, e.g., Backlog Refinement, Planning, Daily Scrum, and Retrospectives </li><li>Proficient in ensuring healthy backlogs are maintained and accurately balanced across team members </li><li>Proficient in producing, maintaining, updating, and explaining process metrics and artifacts to ensure understanding of how efficiently and effectively Squads are operating, and accurate and clear communications to Squads and their partners </li><li>Excellent experience partnering with other Scrum Masters and working across multiple Squads contributing to the same initiatives </li><li>Demonstrated experience working in a technology delivery environment </li><li>Bachelor’s degree/undergraduate degree/equivalent experience required </li><li>Scrum certification required (CSM or PSM) </li></ul> The Team Fidelity Brokerage Delivery Enablement is a team of Scrum Masters, Delivery Program Managers, and Agile Coaches who partner with leaders &amp; teams to inspect, adapt &amp; mature high-impact delivery solutions, cultivate an empowered delivery culture with insights, coaching &amp; enablement, and champion continuous improvements that guide us toward business agility. We arefocused on building a highly integrated organization, aimed at maximizing value delivery for Fidelity Brokerage. Our core capabilities include delivery insights, delivery planning &amp; alignment and delivery coaching.

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