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<h3>Job Description:</h3>The Role Fidelity Labs is looking for a Principal Software Engineer to join us. As a key member of a growing engineering team, this role will be hands-on building the technology and architecture of world class end-to-end systems. This Full Stack Software Engineer opportunity would be great for someone looking to utilize their existing skillsets in addition to learning new technologies! We’ll be working together on an agile software development team, creating new angular components with ngrx and rxjs in addition to new java rest services using spring boot and hibernate jpa. This is a great opportunity to develop T-shaped skills!The position will require hands-on software development, technical mentoring, cross team collaboration with a diverse and co-located engineering team, and the ability to visualize customer issues as drivers for internal change.The Expertise and Skills You Bring<ul><li>Expert level knowledge of RESTful APIs (Java &amp; Node), SQL, system design, data structures, and algorithms. </li><li>Expert level development experience (currently hands on) in Java, Spring Boot including Spring Data REST and Spring Data. </li><li>Expertise in developing and a proven track record of delivering full-stack cloud-based applications. </li><li>Strong knowledge of SQL and Object Relational Mapping (Hibernate)</li><li>Strong knowledge of JavaScript, Angular, and AngularJS</li><li>Familiarity with SASS/SCSS and developing for accessibility</li><li>Strong experience with sophisticated distributed systems, micro services and event-based architectures. </li><li>You are comfortable working in an Agile software delivery environment, with exposure to continuous integration and continuous delivery tools. </li><li>You have a passion for clean, maintainable code and are always looking to improve your engineering skills in fast-paced, ambiguous environments. </li><li>You have a passion for testing as a core part of the development process and can build or contribute to automated testing frameworks that can detect any anomalies in functionality, performance and integration. </li><li>Learning, adapting and adopting new concepts &amp; technologies quickly and implementing them optimally. </li><li>Understanding of fundamental design principles for building a modular, scalable and resilient platform. </li><li>You build positive relationships with other team members and have excellent verbal and written communication. </li></ul>The TeamFidelity Labs, Fidelity Investments’ in-house new business incubator. Founded in 2005, Fidelity Labs has played a critical role in driving growth and innovation for the firm. We are an industry leader in innovation and build client centered technology solutions. Fidelity Labs is a dynamic workplace that combines the best parts of startup life—building from scratch, adapting quickly, and moon-shot ambition—with the scale and stability of an industry leader. Learn more at labs.fidelity.com.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director of Software Engineering

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Software Engineer in Test to work in the Cyber Security Business unit in Westlake, TX. <h3>Software Engineer in Test</h3> In this position you will join Fidelity’s Enterprise Cybersecurity business unit as a member of the Workforce Identity &amp; Access Management product line team. We are a dynamic, high visibility team that provides access lifecycle control solutions for all of Fidelity’s business units. We are seeking motivated Software Engineer in Test Automation for our migration to an enterprise SailPoint IdentityIQ that will offer improved management access rights across our global enterprise. <h3>The Team</h3> The Workforce Identity &amp; Access Management product line team provides provisioning, lifecycle management and control assessment solutions to technology teams and applications across Fidelity’s business units. We are responsible for providing capabilities that provide secure, stable access in a manner which ultimately improves Fidelity’s risk posture, ensures compliance with policy standards, and reduces the overall cybersecurity threat landscape facing the firm. <h3>The Expertise You Have </h3> <ul> <li>B.S. Computer Science, Computer Engineering, or similar technical field. </li><li>6+ years of software test automation for application user interfaces, services/APIs, and data quality. </li><li>Experience with automation of functional, regression, performance, and chaos testing </li><li>You have hands-on experience in testing using the following technologies: </li><li>Experience with unit testing using framework such as JUnit, TestNG, Jasmine/Karma </li><li>Experience with test automation tools such as Cucumber, Selenium, Playwright, Karate, Katalon </li><li>Experience with data quality tools such as ICEDQ </li><li>Experience with performance testing using tools such as JMeter, RushHour </li><li>Experience with test management by design, develop, document, and execute tests in Xray </li><li>Experience with Application Lifecycle Management tools such as Git, Jenkins, JIRA </li><li>Experience with application monitoring tools such as DataDog, Splunk </li></ul> <h3>The Skills You Bring</h3> <ul> <li>You will be capable of building end-to-end test automation for applications </li><li>Mine and manipulate data to create test data for multiple or complex projects </li><li>Define automated regression tests for future projects and for ongoing regression efforts </li><li>Document and report on identified system testing issues in standard defect tracking tool </li><li>Identify defects in multiple environments and throughout all phases of the development life cycle and ensure that development groups address all open defects in a timely manner. </li><li>Integration of test automation with Continuous Integration Tools such as Jenkins </li><li>You have maniacal focus on automation and always looking towards reducing waste and improving efficiencies </li><li>Adhere to established software engineering standard methodologies and standards. </li><li>Ability to quickly learn, apply new technical skills, adapt and thrive to meet the needs of a fast paced, changing environment </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Team player testing software in a fast-paced and highly flexible environment </li><li>Continued focus on improving test coverage, release velocity and production health </li><li>Working with global Agile teams and will contribute to enhancing engineering quality practices </li><li>Exercising operational expertise in a team, targeting Engineering and DevOps excellence </li><li>Forever learning and growing your skillsets to be an active contributor to a well-rounded team </li></ul> <h3>Preferred Technology Experience</h3> <ul> <li>Junit, TestNG, Jasmine/Karma </li><li>Selenium, Playwright </li><li>Cucumber </li><li>Xray </li><li>JMeter, RushHour </li><li>ICEDQ </li><li>Gremlin is a plus </li></ul> Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Fidelity TalentSource

Software Engineer in Test

<h3>Job Description –Senior Software Engineer</h3> We are seeking highly talented and experienced software engineers to join our team, dedicated to building and contributing to software that revolutionizes the automation and digitization of business processes. Advanced Process Solutions (APS) is a technology-focused domain within Fidelity’s organization dedicated to helping Fidelity deliver the best digital customer experience in the financial industry. As part of our diverse team, you will collaborate with innovative leaders to develop technology solutions that support end-to-end customer servicing, as well as underpin core &amp; common capabilities. You will partner with cross-functional teams across multiple business units to deliver solutions that meet the needs of our customers and help Fidelity achieve its goal of becoming a digital leader. As a Senior Software Engineer, you will play a crucial role in creating cutting-edge solutions that drive the digitization efforts of Fidelity, providing our associates and customers with the digital capabilities they need for incredible service experiences. Your expertise in building and contributing to enterprise-level projects will be instrumental in the success of this role. <h3>The Expertise You Have</h3> Our ideal candidate has built high scale product services, is very passionate about building great software products and is passionate about learning new technologies. Proficient in distributed system design and implementation, and the ability to ensure high-performance, high-reliability operation of large-scale systems. Proficient Java developer with solid foundations in object-oriented programming &amp; design patterns <ul> <li>Experience designing, developing, and maintaining robust and scalable digital services using Java, Spring Boot, and related technologies.</li> <li>Proficiency in automating and digitizing business processes, leveraging modern architectures and best practices.</li> <li>Familiarity working with cloud providers, preferably AWS, to deploy and manage applications utilizing services such as S3, EKS, and Kafka.</li> <li>Experience working with containers and building digital services in a serverless architecture using technologies like Docker and Kubernetes is an added advantage.</li> <li>Experience in SQL and database concepts including design, schema, views, tokenization with any mainstream product. </li> <li>Experience working in a CI/CD environment and using relevant tools and technologies.</li> <li>Excellent and effective communication required</li> <li>Strong problem resolution skills required</li> <li>Ability to work in an agile environment required</li> </ul> <h3>The Value You Deliver</h3> Be a hands-on software developer who brings experience working with application-layer development. Participate in identifying and building technologies, practices, and tools needed to build the platform. Collaborate with diverse groups within the organization, implement the best engineering practices, and promote those across other APS products. You can expect to: <ul> <li>Deliver a next generation business communication platform, which is essential to delivering market leading service levels, a real time view of our operating performance and attaining digital leadership.</li> <li>Work closely with business units in re-engineering and digitization efforts that result in impactful and significant communications processing, while developing best-in-class digital experiences for our customers and associates.</li> <li>Participate in identifying and building capabilities needed for the future of the platform, collaborating with business, architecture, and technology teams. Contribute to the strategic roadmap and drive innovation within the enterprise.</li> <li>Mentor and coach other team members to build their skills and foster a culture of continuous learning and professional growth. Share your knowledge and expertise to empower other teams to achieve and grow within the business communications space.</li> <li>Conduct demos and reviews with stakeholders and key partners to gather feedback, validate requirements, and ensure alignment with business objectives. Actively engage in the feedback loop to drive improvements and deliver optimal solutions.</li> </ul>

Full Stack Java Engineer

<h3>Job Description:</h3>​Senior Data ModelerThe RoleCore Brokerage Platform Technology (CBPT) are seeking a highly motivated Senior Data Modeler to join our Data Modeling &amp; Analysis Center of Excellence. As a skilled modeler, you will provide data analysis leadership on multiple projects simultaneously. You will help conduct data analysis across different projects with diverse scope, complex business and technical requirements in a multi-platform and highly integrated data environment. This role is analysis and design centric; crafting and detailing data solutions/models, which are then handed to engineers and DBAs to implement.The Expertise and Skills You Bring <ul><li>Bachelor’s Degree or equivalent in a technology related field (e.g. Computer Science, Engineering, etc.) with a focus on data analysis, data structures, or data modeling.</li><li>Expert level analysis skills in the form of research, gap analysis, data mining, and data profiling.</li><li>Solid understanding of data lineage. Ability to breakdown and detail the flow of data from origination to consumption.</li><li>Consistent track record of solving real world problems using a design-oriented modeling approach in large data warehouses, data marts, and analytics/reporting platforms.</li><li>Understanding of different database platforms (e.g. Oracle, Snowflake) usages (OLTP Recordkeeping, ODS, MDM, Warehousing, and Data Lakes).</li><li>Understanding of modeling strategies (dimensional, relational, unstructured).</li><li>Robust ANSI SQL experience, used to design new platforms on cloud technologies/architecture including Snowflake, AWS, etc.</li><li>Proficient with ERD/Data Modelling tools (e.g. SAP Power Designer or Erwin).</li><li>Experience carrying out projects in an Agile environment.</li><li>Having outstanding interpersonal skills with experience collaborating and influencing across all levels of the organization including written, verbal, and technology illustrations.</li><li>Perform autonomously on tasks but are willing and able to share knowledge with coworkers and partners.</li><li>Go-getter, self-sufficient, and willing to exhaust all research avenues before seeking help or discontinuing the search for answers.</li><li>Accepts uncertainty and can combine various sources of information including personal data experimentation, research, and dialogues to formulate answers.</li><li>Values pace over perfection and can show incremental progress of analysis and research through tangible artifacts.</li><li>Capable of balancing multiple contending priorities.</li><li>Familiar with the financial industry and/or have a strong desire to learn our brokerage business to maximize the value of our data.</li><li>Understanding Kimball Data Warehouse methodology and/or third normal form (3NF) design techniques is expected.</li><li>Experience with cloud native data warehousing and data lake solutions using Snowflake is a plus.</li></ul>The TeamWe are responsible for designing and delivering data mapping specifications and data models for transactional applications, reporting, and analytics platforms. Our mappings detail all data movement and transformation, detailing business rules using a combination of SQL and pseudocode. Our data models (DDLs and model reports) are generated via SAP PowerDesigner and define all database objects.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Data Modeler

<h3>Job Description:</h3>Principal Data ModelerThe RoleWe are seeking a highly motivated Principal Data Modeler to join our Data Modeling and Analysis Center of Excellence. As a skilled data modeler, you will provide data analysis leadership on multiple projects simultaneously. You will help conduct data analysis across different projects with diverse scope, complex business and technical requirements in a multi-platform and highly integrated data environment. This role is analysis and design centric; crafting and detailing data solutions, which are then handed to developers, engineers, and DBAs to implement.The Expertise and Skills You Bring <ul><li>Bachelor’s Degree or equivalent in a technology related field (e.g. Computer Science, Engineering, etc.) with a focus on data analysis, data structures, or data modeling. Master’s degree is a plus.</li><li>Expert level analysis skills in the form of research, gap analysis, data mining, and data profiling.</li><li>Solid understanding of data lineage. Ability to breakdown and detail the flow of data from origination to consumption.</li><li>Consistent track record of solving real world problems using a design-oriented modeling approach in large data warehouses, data marts, and analytics/reporting platforms.</li><li>Understanding of different database platforms (e.g. Oracle, Snowflake, Hadoop, Microsoft SQL Server) usages (OLTP Recordkeeping, ODS, MDM, Warehousing, and Data Lakes).</li><li>Understanding of modeling strategies (dimensional, relational, unstructured).</li><li>Expert level ANSI SQL experience, used to design new platforms on cloud technologies/architecture including Snowflake, AWS, etc.</li><li>Proficient with ERD/Data Modelling tools (e.g. SAP Power Designer or Erwin).</li><li>Experience carrying out projects in an Agile environment.</li><li>Having outstanding interpersonal skills with experience collaborating and influencing across all levels of the organization including written, verbal, and technology illustrations.</li><li>Perform autonomously on tasks but are willing and able to share knowledge with coworkers and partners.</li><li>Go-getter, self-sufficient, and willing to exhaust all research avenues before seeking help or discontinuing the search for answers.</li><li>Accepts uncertainty and can combine various sources of information including personal data experimentation, research, and dialogues to formulate answers.</li><li>Values pace over perfection and can show incremental progress of analysis and research through tangible artifacts.</li><li>Capable of balancing multiple contending priorities.</li><li>Familiar with the financial industry and/or have a strong desire to learn our brokerage business to maximize the value of our data.</li><li>Experience with Kimball Data Warehouse design.</li><li>Experience with creating new data models/designs from scratch.</li><li>Experience with cloud native data warehousing and data lake solutions using Snowflake is a plus.</li></ul>The TeamWe are responsible for designing and delivering data mapping specifications and data models for large reporting and analytics platforms. Our mappings detail all data movement and transformation, detailing business rules using a combination of SQL and pseudocode. Our data models (DDLs and model reports) are generated via SAP PowerDesigner and define all database objects.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal Data Modeler

<h3>Job Description:</h3>VP, ArchitectureThe RoleWe build incredible products in the Workplace Investing business at Fidelity Investments to help people plan for financial success. Two major areas in there include our Emerging Businesses (Student Debt Benefits and Small Business 401K) and Advice Products (Managed Accounts, Retirement Income Solutions etc.). In this space we try out new innovative ideas, bring products to market quickly for experimentation and gather feedback to drive roadmaps. We have multiple product teams building to simplify experiences, integrate with enterprise platforms and streamline access to data. We are looking for a Senior Architecture Leader to lead a team of talented architects supporting these product teams. You will provide leadership, coaching and guidance to enable this team to closely partner with product on roadmaps, provide end to end architecture and support implementation.The Expertise You Have<ul><li>Demonstrable experience in leading technical leaders, especially architects.</li><li>Demonstrable experience in partnering with business leaders to shape product strategy, roadmap, and implementation approaches.</li><li>Experience practicing Business Architecture including aligning Business and Technology strategies, Customer Journeys, Capability Modeling and Roadmaps</li><li>Demonstrable understanding in all aspects of technical architecture (operational excellence, security, reliability, performance efficiency, cost optimization)</li><li>Collaborating with peer &amp; enterprise architects to align on standards, strategy, and opportunities to refactor business processes, improve customer experience or perform capability rationalization.</li><li>Ability to work both independently and with different levels of the organization, including technical and non-technical team members.</li><li>Experience in Modern Architecture and Cloud Technologies to build sophisticated architectures</li></ul>The Skills You Bring<ul><li>Leadership: Strong management, facilitation, and problem-solving skills are a must; providing technical leadership across the Emerging and Advice domain</li><li>People Management: Senior level experience managing, leading, coaching, mentoring, and developing people across different geographical locations</li><li>Communication: Strong storytelling skills that drive program messaging and influence decisions and action. Ability to articulate architecture solutions to Senior Executives and architecture leadership</li><li>Collaboration: Ability to navigate sophisticated, interpersonal relationships and build partnerships across the firm at all levels</li><li>Architectural Approach: Active curiosity to conceptualize, design, and construct data and processes; Helping articulate, govern, and evolve the Workplace Platforms strategy aligned with business objectives, goals, and strategy. Extensive experience decomposing relevant business problems into creative, efficient, and scalable solutions</li><li>Platform Modernization Experience: Hands-on knowledge with modernizing financial platforms, using enterprise patterns and tools to deliver enterprise-scale, secure and highly resilient solutions that will be the building blocks for our business.</li><li>Influencing Skills: Employs collaborative approach to gain consensus and support for the needs of the work. Understands organizational dynamics and adapts proposals to efficiently navigate constraints</li></ul>The Value You Deliver<ul><li>Enabling the delivery of market leading products and capabilities.</li><li>Representing WI with vendors, external partners, enterprise technology and other business units.</li><li>Providing architecture solutions for multiple agile teams. Collaborate with product and engineering leads and senior management on product and delivery requirements, roadmaps, and vision.</li></ul>The TeamFidelity Workplace Investing (WI) provides benefits to Fidelity customers, employers, and their employees, in a growing set of areas - Defined Contribution, Equity Compensation, Investment Products &amp; Consulting and Defined Benefits.As part of the WI Technology Architecture team, you will enable this business transformation by providing strategic direction, transitional and future state architecture and inform the right set of technologies. You will work closely with business partners and technology teams to understand business objectives and help define appropriate architecture direction for them. By working closely with Solution Architects and Agile teams, you will assess and ensure how proposed solutions to specific initiatives align with broader WI goals and strategies.At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working”. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Vice President, Architecture

Full Stack Engineer The Role As a member of Fidelity's Workplace Solutions (WS) Digital Platforms Technology team, you will be responsible for delivering new products and services using hybrid technology stack -- Angular, GraphQL, and Java. Serving as a Full-Stack Engineer, you will play a key role on a Scrum team and within Digital Platforms Technology. Working closely with the Squad Lead, Scrum Master, Tech Lead Systems Analyst, Quality Assurance, Architects and other Developers, you will help to craft, build, test, and deliver the features that make up Fidelity’s Digital experiences. . The Expertise and Skills You Bring <ul> <li>5+ years of software development experience using in Java, Spring, middle tier restful services </li><li>5+ years of Client-side language, library, and framework proficiency in Angular, JavaScript/TypeScript, Node, NPM, HTML/CSS </li><li>Experience integrating with APIs with a strong understanding of RESTful web services. </li><li>Strong Experience with Automation Tools/Frameworks </li><li>Strong understanding of CI/CD tools such as GitHub, Jenkins, Artifactory, uDeploy; deploying applications in a DevOps environment </li><li>Experience working with cloud services (Microsoft Azure or AWS/EKS) </li><li>Experienced with secure coding standards and practices. </li><li>Knowledge in GraphQL, Apache Camel </li><li>Knowledge of architecture and design patterns to build highly scalable and resilient systems. </li><li>The ability to learn and adopt new technologies. </li><li>Ability to work on sophisticated technical and functional analysis tasks </li><li>A self-starter, who actively challenges status-quo, is curious and not afraid to ask “Why” and “What if”? </li><li>Have an approach of test first development and are experienced in modern test frameworks. We believe that quality is everyone’s job </li><li>Lead all aspects of application upgrades and assist with platform implementations. </li><li>Proactively identify potential issues with applications as they are developed. </li><li>Generates new viewpoints and break through ideas to build value </li><li>Experience in communicating technical needs and capabilities to non-technical team members, product owners, and partners. </li></ul> The Team Fidelity's Workplace Solutions (WS) Digital Platforms Technology team designs, develops, implements, and supports WS’s suite of Digital products and services. The Digital Platforms development team focuses on delivering innovative solutions that meet the needs of our customers. Our systems professionals thrive, with a steadfast dedication to innovation, which furthers a culture of continuous improvement and significant achievement. We see ourselves as a vital link to Fidelity's customers. This is a fast-paced group that is using ground-breaking technologies to build powerful tools and outstanding user experiences for our customers, using Java-based technologies. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working”. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change.

Full Stack Engineer

Service Desk Specialist (Short Term Contract) The IT Support Technician role is to ensure hardware and software functionality for internal end users. As a IT Support Technician, you will provide break-fix support and request fulfillment for 60K+ users on a wide variety of technology platforms and applications. Because this is an internal Service Desk, we place a high value on serving our customer-facing associates and those who are in direct support of accomplishing our business objectives. In addition to one’s technical acumen, we expect a high attention to detail, outstanding customer service, and one’s ability to build a rapport to effectively elicit essential details from the user. Responsibilities: <ul> <li>Record, track, and document all interactions in the appropriate ticketing tool, as well as identify and escalating critical incidents </li><li>Diagnose and troubleshoot hardware and software issues </li><li>Research issues using available internally available resources </li><li>Approach each interaction with a “Customer Obsessed” mindset </li><li>Evaluate documented resolutions and analyze trends </li><li>Support several types of end users, from software engineers and financial associates to top executives </li></ul> Qualifications: (Required) <ul> <li>High-level customer service and interpersonal skills </li><li>Strong written and verbal communication skills </li><li>Ability to quickly absorb and retain information </li><li>Strong documentation and organizational skills </li><li>Ability to work well on a team in a fast-paced environment </li><li>Ability to type a minimum of 60 wpm </li><li>Working knowledge of computers and networks </li><li>Excellent troubleshooting skills </li></ul> (Preferred) <ul> <li>Associate degree, technical certification, or equivalent work experience is preferred </li><li>Previous experience in a Help Desk Support role is a plus </li><li>Experience supporting Microsoft Windows 7 &amp; 10 </li><li>Experience supporting Microsoft Office 2010 &amp; O365 </li><li>Experience supporting Apple MacOS and Apple mobile products </li><li>Experience with ServiceNow, or other ticketing systems is a plus </li><li>Knowledge of ACD telephony systems </li><li>Experience supporting remote workers in a corporate environment </li></ul> Additional Considerations <ul> <li>The initial paid training will be conducted Monday – Friday. The start times of training will vary depending on the candidate’s location. Once training is complete, your shift be adjusted to align with the business need. </li><li>Equipment will be provided </li><li>We primarily operate during market hours, but evening, weekend, and overnight shifts may also be available </li></ul>

Service Desk Specialist

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Mainframe Security Analyst to work in Fidelity’s Enterprise Infrastructure Group in Westlake, TX or Merrimack, NH. <h3>The Role</h3> This position is responsible for developing, implementing, and maintaining mainframe security procedures and processes using CA Top Secret and other support security products. <h3>Team</h3> The Enterprise Mainframe Operations Services Team is responsible for the Top-Secret Infrastructure, design and architecture while ensuring that mainframe security closely matches the risk management policies and procedures set by the Enterprise. We partner closely with systems teams, including but not limited to Operating Systems Programmers, CICS Systems Programmers, DB2 Mainframe System Programmers, WebSphere and Storage Management architects to design, build and support security permissions for new products. <h3>Primary Responsibilities</h3> <ul> <li> Under moderate direction, participate in 2-3 small, self-contained, concurrent technical projects working with developers and operation analysts </li><li>Build relationships with business and technical partners to improve on security control work </li><li>Working with a multi-functional team to ensure confidentiality, integrity and availability of mainframe environment via CA Top Secret </li><li>Implementing new and maintaining team tooling using JCL, Python, REXX and other coding techniques </li><li>Resolving access issues </li></ul> <h3>The Skills and Knowledge you Bring</h3> <ul> <li>Knowledge of Information Security Principles Preferred </li><li>Experience in DevOps </li><li>Knowledge of z/OS including security management with CA Top Secret </li><li>Familiarity with CA Compliance Manager, CA Cleanup and CA Compliance Information Analysis products </li><li>Self-starter with the ability to work as part of a team and independently </li><li>Proven experience with IT troubleshooting skills </li><li>Understand ITSM processes. </li><li>In-depth understanding of mainframe system and the inter working components </li><li>Proven experience with cross platform technical skills (MVS, Linux, Unix) </li><li>Strong customer service skills with development teams and individual users </li><li>Working rotational, on-call 24x7 team </li><li>Forward thinking, continuous improvement approach </li><li>Provide reporting and data analysis to support the enterprise ITSM function </li><li>Develop and implement dashboards and data solutions to provide information across enterprise </li><li>Develop processes and standards and maintain process alignment </li><li>Define and continuously improve the audit process; manage and review the execution of periodic audits </li><li>Process communication and education across the organization </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Mainframe Security Analyst

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Java/AWS Software Engineer in Westlake, TX! The Role The FFIO Technology team is looking for an experienced Senior Java/AWS Software Engineer to join their team to deliver next generation pricing platforms in the cloud as part of a multiyear pivotal initiative to modernize and improve pricing capabilities. The position is based in Westlake, Texas and will do complex, hands-on development. The Expertise and Skills You Bring <ul> <li>A solid and strong foundation in software engineering – 8+ years’ experience </li><li>Expert and comfortable with core Java 8+ technologies, Spring Boot, and advanced multi-thread programming </li><li>Understanding of AWS or other cloud platforms and containerization technologies such as Docker and Kubernetes/Helm </li><li>Experience with the following technologies: Spring 6.x\Spring Boot 3.x JPA, REST/Web Services, Maven, XML, Apache Tomcat, Swagger, Kafka </li><li>Experience working on a trading application strongly preferred </li><li>Experience with SQL and stored procedures. Oracle database preferred </li><li>Strong understanding of Angular framework and Typescript is nice-to-have. </li><li>Experience building and deploying cloud enabled applications using 12 factor design. </li><li>Experience building and deploying applications using continuous integration pipelines and automated deployment tools such as Jenkins </li><li>Passionate and committed to learning new things and developing with the latest technologies and frameworks </li><li>Work well in both a small agile team and independently, having a strong user focus </li><li>Strong analytical, communication, and organizational skills and the ability to handle multiple tasks at a given time </li></ul> The Value You Deliver <ul> <li>Work with product management on requirements, decompose epics into stories, and deliver solutions that meet or exceed customer expectations </li><li>Build scalable, resilient, cloud-based systems aligned with our long-term strategy </li><li>Provide outstanding support, including on-call support when necessary </li><li>Mentor junior software engineers </li></ul> The Team Fidelity Fund Investment Operations (FFIO) provides accounting and investment management support services for Fidelity mutual funds and other retail and institutional investment products. These services include calculating and distributing NAVs, distribution rates and yields for a wide variety of investment products; preparing fund financial statements, dividend estimates and tax returns; monitoring delivery of fund trades to custodian banks; processing corporate actions; collecting securities income on behalf of the funds; reconciling, reporting and moving money in support of fund shareholder transactions; and managing fund liquidity.

110 Education / Training Jobs in Westlake, TX, USA