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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Manager &amp; Counsel – Global Merchant &amp; Network Services, Global Strategy, Operations &amp; PerformanceThe General Counsel’s Organization (GCO) at American Express seeks a Director &amp; Counsel to support the Global, Strategy, Operations &amp; Performance (GSOP) team within Global Merchant &amp; Network Services (GMNS). GSOP is a high-impact team focused on developing enterprise strategy, advancing network and merchant policies to align with the rapidly evolving payments industry, and enhancing operational excellence to deliver an optimal experience to various customers, including issuers, acquirers, acquiring partners, merchants, and other financial technology providers.Role &amp; Responsibilities:This role will support the growth of American Express’s U.S. debit capabilities. The candidate will offer legal guidance on Amex's U.S. debit strategy and product expansion and will work closely with the network acquiring solutions, payments consulting, issuer product, and merchant services teams, to address related legal, operational, and policy matters, including development of new contract templates and program policies.In addition, the successful candidate will also provide general legal support for the global GSOP business unit by:<ul><li>Collaborating with a team of highly skilled lawyers on diverse initiatives and complex matters, which impact network acquiring solutions, issuer products, merchant services and operations, data privacy, information security, antitrust, regulatory compliance, financial fraud, credit and merchant risk, litigation, and investigations within a rapidly evolving business and legal environment.</li><li>Driving consistency and awareness across a range of network and merchant policies and programs from a legal, contractual, and operational standpoint, including serving as a central “center of excellence” for colleagues within GMNS GCO across the global organization on such matters.</li><li>Supporting the identification and implementation of process improvement in legal and related business operations, including contract template enhancements.</li><li>Participating in a small team of seasoned attorneys and legal managers, offering thought leadership for cross-cutting issues and strategic projects.</li><li>Managing effective, cost-conscious targeted engagements of outside counsel where necessary, with a disciplined approach to budget management.</li></ul>Minimum Qualifications:<ul><li>J.D. with ability to practice law in New York.</li><li>3+ years of relevant work experience in a law firm and/or in-house corporate legal department focused on financial services, financial technology, merchant services, or payments.</li><li>Specific experience providing thoughtful and practical advice on complex business issues.</li></ul>Preferred Qualifications:<ul><li>Understanding of the U.S. debit routing, processing, and acquiring infrastructure.</li><li>Analytical thinking, problem-solving, and project management skills.</li><li>Ability to identify and manage legal, compliance, and business risks, and create innovative solutions.</li><li>Clear and persuasive communicator, both written and verbal, with exceptional interpersonal and teamwork abilities.</li><li>Experience with drafting and negotiating standard agreements, providing practical guidance, building credibility with stakeholders, and organizing sensitive documentation.</li><li>Effective collaborator with cross-functional teams, consistently meeting deadlines while prioritizing multiple demands and maintaining attention to detail.</li><li>Displays enthusiasm for learning, strong work ethic, and dedication.</li><li>Eager to deepen knowledge of business operations within the evolving American Express Global Merchant and Network organization.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager & Counsel – Global Merchant & Network Services, Global Strategy, Operations & Performance (Debit)

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences– from payments to rewards to servicing– that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry.About Network &amp; Acquiring SolutionsAs part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.About the RoleThe role of Director, Enterprise Payments Product Management is an exciting opportunity for a talented product leader to define the product strategy and roadmap to deliver a best-in-class enterprise payment service for American Express. The incumbent will be a central member of the Enterprise Payments COE that is tasked with driving an enterprise critical multi-year Multi-Rail Payments program established to (1) accelerate the development of our enterprise payment services and (2) redesign the operating model surrounding it to drive excellence in payment execution. This role will help to reshape and transform how payment products are built and delivered at American Express. The Director, Enterprise Payments Product Management will collaborate closely with Business, Delivery, and Technology to define the product vision and roadmap for Enterprise Payments. This role will lead our Pay Amex product team focused on the US market needs at a time of significant investment. The leader will build and develop a strong and high performing product team to modernize our core services improving customer outcomes, operations outcomes, and risk and control outcomes.Key Responsibilities:<ul><li>Lead, mentor, and develop a team of product managers, ensuring they have the necessary skills and knowledge to succeed.</li><li>Develop and articulate a clear product vision and strategy for Bill Payment that aligns with the Enterprise’ overarching goals</li><li>Identify, evaluate, and concisely communicate rationale for initiatives that drive experience improvements, cost efficiency, and risk reduction in Bill Payment</li><li>Guide the team in creating and maintaining product roadmaps, ensuring alignment with business objectives and customer needs.</li><li>Oversee the team’s market research efforts to stay informed about industry trends, customer needs, and competitive landscape.</li><li>Foster a culture of innovation and continuous improvement within the product management team.</li><li>Ensure the team utilizes data-driven insights to identify market opportunities and guide product decisions.</li><li>Lead key commercial engagements supporting AXP to deliver new product partnerships</li><li>Collaborate with product development leader and team to build a roadmap for all payment experiences underpinned by an aligned capability strategy (Development team led)</li><li>Identify and prioritize payments-related experience improvement initiatives / features</li><li>Support investment planning and partner engagement across LOBs to consolidate a well-rounded set of priorities and rationalized prioritization for them</li></ul>Requirements/Qualifications:<ul><li>Vision: Ability to see the big picture and develop long-term plans that align with business objectives.</li><li>Product sense: Capable of making data-driven decisions quickly and effectively.</li><li>Data driven: Comfortable taking calculated risks and making tough choices when necessary.</li><li>Payment’s expertise: Passion for payments and the advancement in technologies driving innovation in the payment’s ecosystem. Knowledge of Bill Pay capabilities and/or A2A money movement (ACH, wires, RTP, etc.) a plus.</li><li>Passion for results: Passion to drive execution and deliver results in a dynamic and highly matrixed environment.</li><li>Product experience: Demonstrated ability to lead and manage a Product organization driving large, complex, and transformational initiatives.</li><li>Analytical mindset: High-intellectual curiosity and strong analytical and critical thinking skills with experience in complex problem solving and strategic thought leadership.</li><li>Highly collaborative: Ability to effectively collaborate with and build strong relationships with internal and external stakeholders to deliver on shared objectives.</li><li>Effective communicator and influencer: Ability to influence key partners and executive stakeholders. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience.</li><li>Operate Autonomously: Takes initiatives from concept to Development. Able to prioritize in ambiguous situations.</li><li>Proactive: Always striving to deliver great products. Proactive, self-driven, curious, loves learning.</li><li>Flexibility/Adaptability: Accepting of changing priorities and conditions; copes effectively with complexity and change.</li><li>Persistence: Follows through on items without being managed. Resourceful, has grit, and a positive “can do” attitude. </li><li>Leadership: Sound interpersonal skills and proven ability to navigate in a cross-functional setup. </li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director, Enterprise Payments Product Management

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the GCS Product Development and Enterprise Solutions team leads product development on a robust portfolio of products and capabilities for our small business and corporate customers. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale.One of the ways GCS advances its agenda is by building best-in-class digital solutions that enhance customer experiences, improve operational efficiency, and drive business growth. Role Summary:This role requires strong executional leadership and a broad skillset – including program delivery, design thinking, cross-functional collaboration, and strategic problem solving.As part of our continued expansion and innovation in the commercial space, we are hiring a Senior Manager – Digital Program Management to support critical initiatives that will redefine how Middle Market customers engage with American Express.Reporting to the Director of Digital Program Management, this individual will help advance our mission to deliver a fully integrated digital business experience for Middle Market customers – empowering them to seamlessly manage and grow their relationship with American Express.Partnering across diverse teams and workstreams, this Senior Manager will support the coordination and execution of a best-in-class digital ecosystem – one that differentiates American Express through intuitive, personalized, and configurable experiences aligned to product and persona needs.Key Responsibilities:&nbsp;<ul><li>Digital Program Delivery: Drive the execution of digital initiatives that support the Middle Market business segment</li><li>Manage program plans, timelines, and deliverables to ensure alignment with the broader digital ecosystem roadmap</li></ul><ul><li>Customer Experience Enablement: Support the delivery of an integrated digital experience across desktop and mobile platforms. Collaborate with Product, Engineering, and UX teams to enhance core card and program management journeys</li></ul><ul><li>Roadmap Management: Manage day-to-day execution of key roadmap items, ensuring milestones are met, risks are mitigated, and dependencies are tracked. Provide regular status updates and escalate issues as needed</li></ul><ul><li>Cross-Functional Collaboration: Serve as a central connector between Product, Engineering, Marketing, and Enterprise Digital partners. Facilitate communication, drive alignment, and help teams deliver cohesive digital experiences&nbsp;</li></ul><ul><li>Partner Engagement: Prepare and deliver clear communications and program updates for leadership and partners</li><li>Support the Director in influencing senior sponsors and ensuring alignment across teams</li></ul><ul><li>Performance Tracking: Partner with analytics and product teams to define and monitor success metrics for key initiatives</li><li>Track progress against goals and surface insights that inform continuous improvement</li></ul>Minimum Qualifications:&nbsp;<ul><li>5+&nbsp;years&nbsp;of professional experience in program management, digital transformation, or product delivery, preferably in large-scale or cross-functional environments</li><li>Professional experience in program management, digital transformation, or product delivery, preferably in large-scale or cross-functional environments&nbsp;</li></ul><ul><li>Proven ability to manage multiple digital initiatives simultaneously, driving measurable business and customer outcomes&nbsp;</li></ul><ul><li>Strong understanding of Agile methodologies and enterprise program management practices; proficiency in tools such as JIRA, Confluence, and Rally</li></ul><ul><li>Experience contributing to customer-centric digital solutions, ideally for commercial or B2B segments</li></ul><ul><li>Excellent communication, collaboration, and problem-solving skills; able to work effectively across functions and influence without direct authority</li></ul><ul><li>Highly organized, detail-oriented, and proactive in managing dependencies and delivering high-quality outcomes in fast-paced environments</li><li>Bachelor's degree</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Manager - Digital Program Management (Middle Market)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Senior Associate, ETS Exam and Audit Management, is responsible for managing Enterprise Technology Services (ETS) audit and examination requests from external corporate auditors. This role partners closely with external auditors and ETS control owners and subject matter experts to facilitate effective communication and ensure the accurate, timely delivery of materials that demonstrate compliance with applicable regulatory frameworks and the effectiveness of IT General Controls (ITGC).Key Responsibilities:<ul><li>Act as a primary point of coordination between external auditors and ETS partners to ensure audit and exam requests are clearly defined, well understood, and fulfilled accurately and on time.</li><li>Partner with ETS control owners and subject matter experts to manage request intake, clarify expectations, and support timely evidence submission.</li><li>Track, monitor, and report the status of open audit and exam requests, proactively managing deadlines and communicating risks, dependencies, or extension needs to both internal stakeholders and external auditors.</li><li>Review and assess evidence provided by control owners to validate completeness, accuracy, and alignment with audit requirements and control expectations.</li><li>Support the end-to-end flow of audit and examination information, including schedules, scope, results, and status reporting.</li><li>Contribute to continuous improvement of audit and exam management processes, including documentation, tracking, and communication practices.</li></ul>Minimum Qualifications:<ul><li>3+ years of experience in Information Security, Technology, Risk Management, or Audit.</li><li>Bachelor’s degree or equivalent professional experience.</li><li>Experience working in highly regulated environments with complex technologies and business operations.</li><li>Demonstrated experience tracking, monitoring, and reporting project or risk metrics for audiences at multiple organizational levels.</li><li>Excellent written and verbal communication skills, strong collaborative abilities, and the capability to lead and manage audit-related calls with external auditors.</li><li>Proven ability to manage multiple priorities and deliver results within established timelines.</li><li>Foundational understanding of information security and technology control environments, including ITGC concepts.</li></ul>Preferred Qualifications:<ul><li>Professional certifications in security, risk, or regulatory disciplines (e.g., CISA, CISM, CRISC).</li><li>Strong risk management capabilities, including the ability to assess control effectiveness and link risks to mitigation activities.</li><li>Excellent written and verbal communication skills, with the ability to translate complex technical or control-related topics for diverse stakeholders.</li><li>Experience in technology and information security domains with a strong emphasis on IT General Controls.</li><li>Prior experience working in second line, third line, or regulatory audit functions.</li><li>Demonstrated success working with diverse stakeholder groups, under tight deadlines, and driving alignment in complex or high-pressure situations.</li><li>Ability to work effectively across Technology, Information Security, and Audit teams in a highly collaborative environment.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Associate - ETS Exam Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this roleThe Enterprise Data Strategy team, in Credit and Fraud Risk Management (CFR) is responsible for optimizing risk decisions through the lifecycle by identifying, testing and integrating internal data with external data assets. The team also manages data, strategy, and relationships with key third party data providers and contribution policy with external data partners (including credit bureaus) to support risk products in new accounts, customer management, and collection practices. The team also serves as a critical channel for the exploration of new data opportunities for the firm. The Senior Manager/Manager will be part of the Open Finance and Banking Data Strategy team. This team is dedicated to optimizing the value of existing data and to defining the roadmap for new banking and open finance data that will help uplift credit underwriting and line management, fraud and credit bust-out verifications. The Senior Manager/Manager will also play a key role supporting the strategy, impact, and opportunities of the new US 1033 Open Banking regulation to CFR inbound use-cases in collaboration with other enterprise teams. The remit of the role primarily spans across the commercial and consumer landscape in US but can support open finance and banking thought leadership in non-US markets. The candidate will lead collaboration with our strategic partners, help deepen in-house expertise on banking data assets, support new behavioral data product development in partnership with decision science teams, and enhance our data capabilities to accelerate growth and controls. Responsibilities include:&nbsp;<ul><li>Lead and support Open Finance and Banking data strategy across the customer lifecycle through structured and risk-based principles.</li><li>Analyze existing and new banking data sources to uncover opportunities that will optimize our data solutions &amp; purchases and address business needs</li><li>Own third party relationships and manage all aspects of relationship including data quality and relationship monitoring, product performance, data testing/use cases and contract negotiations</li><li>Develop innovative and impactful data driven insights and analytics through our strategic partnerships to drive business growth and credit &amp; fraud risk management excellence</li><li>Develop metrics to deliver strong controls and insights</li><li>Closely partner with colleagues across CFR Data Strategy, Product Owners, Compliance, CFR Fraud, Banking &amp; Payments Strategy and Decisions Science to successfully design, implement, monitor, and govern strategies related to external banking data</li><li>Collaborate with external strategic partners to influence data product development</li><li>Be able to handle urgent escalations and time sensitive risk events.</li><li>Influence, lead and communicate across a broad range of audiences, including internal and external senior leadership</li></ul>Qualifications:<ul><li>5+ years of experience in a financial services organization in data or strategy function</li><li>Demonstrated ability to work independently and across a matrixed organization to deliver solutions at top speed</li><li>Ability to manage and lead large scale projects with multiple cross functional partners</li><li>Results driven mindset with a proven track record to prioritize and deliver against multiple priorities in a fast-paced, dynamic environment.</li><li>Good communication and influencing skills with an ability to translate data and analytics into business insights and recommendations, conceptualize and sell ideas</li><li>Strong technical skills to perform data evaluation, analytics, and matrices tracking/reporting</li><li>Knowledge of Python, SQL, Spark, SAS, and familiar with big data and cloud environments</li><li>Knowledge of Banking, Open Finance or Credit data ecosystem preferred</li><li>Bachelor's Degree required, concentration in a quantitative field or business management preferred</li><li>Experience in managing people preferred</li><li>Adaptable interpersonal skills, high energy, and a proven team-first mentality</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager - Open Banking Data Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About Network &amp; Acquirer Solutions: As part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year transformation of our Acquiring ecosystem - Acquirer Platform Transformation (APT) - which will enable us to develop innovative products, services, and solutions that will anticipate our future merchant and acquiring partners needs. This is a strategic priority for GMNS as it becomes increasingly important that we stay competitive with the rise of intermediaries, are able to quickly adapt to an ever-changing regulatory environment and are developing strong value-added services that deepen the relationships with our acquiring customers. We are seeking a Senior Design Manager - Design Ops to join the Global Merchant &amp; Network Services (GMNS) Design Team. The GMNS Design Team is focused on creating and improving digital experiences for Merchant and Network customers.&nbsp;This role is a unique opportunity for a passionate, driven individual to champion design and research operations as the first full-time design ops hire in GMNS. As the operational backbone of the design org, you’ll partner closely with design, product, engineering, and business leaders to drive clarity, efficiency, and alignment across the team and our initiatives.How will you make an impact in this role? (Job Responsibilities)<ul><li>Build a design and research ops program as the first ops manager on the Global Merchant &amp; Network Services (GMNS) Design team &nbsp;</li></ul><ul><li>Evolve tools and processes to enable standard methodologies across the team&nbsp;</li></ul><ul><li>Track key design and research deliverables and ensure larger products and design roadmaps are aligned and on time&nbsp;</li></ul><ul><li>Establish and nurture cross-functional relationships to capture insights, align on business needs and deliver value, ultimately ensuring success across projects and programs&nbsp;</li></ul><ul><li>Routinely inform leadership/peer decision making and operational priority&nbsp;</li></ul><ul><li>Make informed recommendations that shape organizational strategy, programs, measurement, ways of working, and partnerships&nbsp;</li></ul><ul><li>Monitor and maintain research participant information for UX Research recruitment&nbsp;</li></ul><ul><li>Monitor and track accessibility assessment findings through remediation</li></ul>Qualifications<ul><li>5+ years of experience in design operations, digital program management, or related roles—preferably in an enterprise environment.</li><li>Expert-level proficiency with project management tools (e.g., Airtable)</li><li>Experience facilitating collaboration among partners and teams leveraging design thinking and workshop methodologies</li><li>Experience managing and prioritizing multiple complex projects</li><li>Experience working closely with design, product, and engineering teams in an agile environment</li><li>Excellent communication skills and ability to articulate the importance of design, research, and operations to business partners and leaders</li><li>Bachelor’s degree in a related field or relevant work experience</li><li>Must be able to work in-office from NYC at least 3 days/week</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Design Manager - Design Operations, GMNS

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Key Responsibilities&nbsp;<ul><li>Support the Contactless Form Factors (Physical Contactless Cards &amp; Digital Wallet) application build and deployment model to launch capabilities dictated by enterprise, industry and regulatory requirements.</li><li>Assist in scoping, prioritizing and developing new product features and related feature expansions. Assists in the research of regulatory developments and provide preliminary input on analysis of potential implications to existing Products.&nbsp;</li><li>Assist in collaborating with cross-functional teams including Product, Technology and other adjacent stakeholders to gather and document product requirements and to ensure timely delivery of product features, following agile development methodologies.</li><li>Support in the documentation of as-is processes for product management, product enhancements, key findings and standard methodologies. Support in the creation and maintenance of product backlogs, prioritizing features and establishing timelines for product releases.</li><li>Partner closely with analytics team to provide input and prioritize analytics requests.</li><li>Assist in the identification of technical gaps and collaborate with broader teams to facilitate resolution risks, opportunities and changes tied to product management initiatives and processes. Maintain core critical metrics.</li><li>Understands competitive and internal positioning for the product through internal and external market research.</li><li>Use analytical abilities and strategic perspective to identify trends &amp; recommend solutions that will help improve the user experience.</li><li>&nbsp;Stay informed about regulatory requirements and ensure that our products comply with applicable laws and regulations, whilst maintaining a pulse on industry trends to shape the direction of product features and capabilities.</li></ul>Qualifications &amp; Skills<ul><li>Experience: 1+ years in an analytical or product-related role, ideally supporting enterprise product growth within an Agile environment.</li><li>Agile Product Development: Strong understanding of Agile methodologies, requirements management, and the end-to-end product development lifecycle.</li><li>Product Strategy: Ability to support product strategy, develop roadmaps, and prioritize features based on customer needs and business goals.</li><li>Market &amp; Data Analysis: Skilled in market research, data analysis, and structured problem-solving to generate insights, inform decisions and improve user experiences.</li><li>Communication &amp; Collaboration: Strong communication skills with the ability to lead cross-functional discussions, influence outcomes, and align stakeholders.</li><li>Enterprise Mindset: Ability to balance the needs of customers, partners, colleagues, and shareholders while connecting work to enterprise priorities and capabilities.</li><li>Adaptability &amp; Organization: Highly organized, with the ability to reprioritize and manage multiple projects in a dynamic, fast-paced environment.</li><li>Team Player: Collaborative, supportive, and proactive, with a strong can-do attitude.</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Associate, Contactless Form Factors

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment and a continued area of investment and focus. The Small Business Marketing Team is responsible for acquisition and customer engagement marketing for all Small Business Charge, Proprietary Lending, and co-brand cards. Within Small Business Marketing, the Small Business Prospect Marketing Team creates best-in-class, integrated prospect experiences to acquire new Cardmembers and accelerate US SME growth.How will you make an impact in this role?The Sr. Manager, Prospect Offer Strategy will help develop and deliver compelling, efficient offer strategies across our partner and proprietary products and channels.This individual should have a strong interest in cross-channel and go-to-market strategy, be naturally curious about the Card acquisition landscape. This is a great opportunity for candidates who enjoy the challenge of working in white space to shape strategies that create intuitive customer experiences and drive revenue-generating results. Responsibilities <ul><li>Partner with cross functional teams including Marketing (GCSM &amp; CMS), Analytics, Product, Finance, Technology, and Campaign Execution to define and maintain a holistic Offer Strategy that drives incremental acquisitions and seamless customer experiences</li><li>Set, maintain, and circulate a cross-channel offer roadmap, communicating performance and offer changes to key stakeholders</li><li>Track offer performance and analyze results to identify data-driven risks and opportunities</li><li>Lead preparation and follow-ups for monthly executive-level Marketing Offer Forums</li><li>Facilitate flawless execution and delivery of offer innovations, changes, and strategy</li><li>Support the maintenance and ongoing enhancement of offer-related standard operating procedures (SOPs) and assist with ad hoc compliance initiatives as needed.</li></ul>Minimum Qualifications<ul><li>4+ years of relevant experience across Marketing, Consulting, or Product Management</li><li>Strategic Storytelling: Taking opinions, data, and hypothesis and turn into a cogent storyline</li><li>Operates Autonomously: Takes a project from ideation to delivery. Able to prioritize in ambiguous situations.</li><li>Proactivity: Follows through on items without being managed. Resourceful with a collaborative approach to problem solving</li><li>Communication: Excellent written and oral communication skills across all levels of seniority.</li><li>Flexibility/Adaptability: Works effectively in ambiguous situations, with ability to pivot quickly and confidently if needed</li><li>Leadership: Proven ability to drive outcomes leading cross-functional initiatives</li><li>Bachelor’s Degree required</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Marketing, Offer Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside dedicated engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. Within the Technology Portfolio Management team, the Sr. Product Manager for Portfolio Tools will lead the transformation and expansion of our Apptio-based portfolio toolset, Apptio One and Targetprocess, to optimize the end-to-end customer experience and enable smarter portfolio decision-making across the enterprise.This pivotal role blends product leadership and Technology Business Management (TBM) expertise, driving the development and integration of internal tools critical to managing technology investments, aligning supply and demand, and enabling actionable insights. You will be at the forefront of shaping the enterprise’s TBM capabilities, ensuring the tools are scalable, intuitive, and aligned with evolving strategic needs.Key Responsibilities:<ul><li>Product Execution and Roadmap: Execute and evolve the product strategy and roadmap for Apptio One and Targetprocess, with a focus on integration, scalability, usability, and alignment to portfolio planning needs. Drive the connection between financial management, resource supply, and portfolio demand across tools.</li><li>E2E Experience Ownership: Own the end-to-end customer experience across TBM tools, ensuring a seamless, intuitive, and efficient user journey that connects planning, execution, and investment decisions.</li><li>Cross-functional Collaboration: Work closely with Technology, Portfolio, Finance, and Product leaders to ensure Apptio tools support enterprise goals. Lead integration and collaboration efforts with adjacent tool owners and drive a unified TBM ecosystem.</li><li>Performance Measurement and Insights: Define and track key performance indicators (KPIs) to measure the success and adoption of Apptio tools. Leverage data to drive continuous improvement, stakeholder transparency, and business value.</li><li>Go-to-Market and Change Enablement: Collaborate with change management team to support development of training, documentation, and engage with stakeholder to promote user adoption and ensure smooth transitions during tool enhancements or new deployments.</li><li>Vendor and Platform Partnership: Serve as the primary liaison with Apptio teams, advocating for platform enhancements, overseeing release impacts, and ensuring alignment with AMEX strategic priorities.</li></ul>Who You Are:<ul><li>Minimum of 5 years of experience in product management, with 2+ years owning technology products or platforms within an enterprise context.</li><li>Proven hands-on experience managing or scaling Apptio One, Target process, or related TBM platforms.</li><li>Strong understanding of portfolio management, financial modeling, and agile delivery processes.</li><li>Bachelor’s degree in Business Administration, Computer Science, Engineering, or related field; Master’s degree is a plus.</li><li>Familiarity with Agile practices and tools such as Jira, ServiceNow, or similar.</li></ul>Qualifications:<ul><li>Minimum of 5 years of experience in product management, with at least 2 years in a leadership role overseeing technology-based products.</li><li>Bachelor’s degree in Business Administration, Computer Science, Engineering, or equivalent. Master’s degree is a plus.</li><li>Experience with portfolio management tools and financial scenario modeling is highly desirable.</li><li>This is a hybrid role can be based in New York, Phoenix or Atlanta; Hybrid colleagues work a mix of in-office and virtual days, coming into the office 3 days per week. Leaders and colleagues will plan common days for in-person connection, collaboration, and events. </li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Product Manager for Portfolio Tools

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Enterprise Strategy (ES) is American Express’ corporate strategy and internal consulting division. ES partners with senior leaders and the Executive Committee to address the company’s most important strategic priorities. The group operates in a dynamic, fast-paced environment, requiring seamless collaboration across a wide range of stakeholders. This position is an integral part of the team and requires a proactive, organized, and resourceful Executive Assistant who can handle a wide range of administrative tasks and confidently navigate a large organization.How will you make an impact in this role?<ul><li>Organize and maintain complex calendars for two Vice Presidents using a high level of tact, prioritization, influencing skills, and integrity, including scheduling across multiple time zones</li><li>Collaborate regularly with the six New York-based Directors to schedule meetings where the Vice Presidents are needed, understand shifting priorities, and support project coordination</li><li>Coordinate and oversee internal and external meetings, including sending invitations, reserving meeting space, telepresence setup, audio/visual needs, transportation, catering, and preparation of meeting materials</li><li>Manage long-term calendar planning and ensure leaders are aware of critical meetings, events, and upcoming commitments</li><li>Make complex travel arrangements and detailed itineraries, including air, hotel, transfers, and meeting schedules</li><li>Prepare, reconcile, and process expense reports in line with company requirements using Concur, and review direct report expenses routed for VP approval</li><li>Manage general follow-ups, generate reminders, and track deadlines to ensure timely execution across commitments</li><li>Partner closely with the Senior Executive Assistant and the MA team to ensure coordination, share updates, and support broader team processes</li><li>Assist with special projects, team initiatives, and ad hoc support as needed</li><li>Build and maintain strong working relationships with Executive Assistants and enterprise partners across all band levels</li></ul>Minimum Qualifications:<ul><li>5+ years of executive administrative support experience within a large organization</li><li>Proven track record of supporting senior leaders with a customer-first mindset and strong attention to the executive’s needs and experience</li><li>Experience supporting global or senior leaders across multiple time zones</li><li>Ability to operate with a high level of integrity and maintain complete confidentiality when handling sensitive issues</li><li>Effective verbal and written communication skills, with the ability to clearly convey information and confidently interact at all levels</li><li>Excellent time management and organizational skills with strong accuracy and attention to detail; able to work flexibly and under pressure</li><li>Demonstrated ability to manage multiple priorities and execute across multiple initiatives in a fast-paced, dynamic environment</li><li>Ability to identify problems, evaluate potential solutions, and proactively work toward resolution</li><li>High proficiency using MS Office (Word, Excel, PowerPoint) and internal AXP tools and systems, including Outlook, Webex, Ariba, Concur, Payroll, SharePoint, and myInfo</li><li>Strong interpersonal and networking skills to build and maintain effective professional relationships across the organization</li><li>Ability to interact effectively and diplomatically with executives and Executive Assistants across AXP</li><li>Team-oriented mindset with the ability to excel in a dynamic, evolving environment</li><li>Willingness to work in the New York office at least 3 days per week</li></ul>Preferred Qualifications:<ul><li>Positive, solutions-oriented demeanor and reliable follow-through</li><li>Keen attention to detail with a strong sense of urgency in execution</li><li>Ability to prioritize independently and work autonomously with minimal guidance</li><li>Strong understanding of AXP policies and procedures</li></ul>Salary Range: $31.49 to $49.28 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

364 Full Time Jobs in Bronx, NY 10465, USA