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American Express Travel Related Services Company, Inc. seeks Directors, Data Governance and Management to oversee and monitor databases and execute processes to bring data under governance. Partner with internal teams to customize the Enterprise Data Governance Management and Sharing program to the needs of the business. Lead and advance data governance principles, policies, and programs for stewardship, advocacy, and custodianship of data. Define frameworks, operating model, and organizational change considerations for data governance and management in support of new and existing data capabilities. Position requires a Master’s degree in Computer Science, Information Systems, Statistics, Business Administration, Data Science, Engineering, or a related field, and 3 years of experience with leveraging analytics and data science tools and techniques to analyze and solve business problems and drive business results. Experience must also include 3 years of experience with each of the following: data Governance strategies and executing roadmaps, leveraging systems, including Collibra, Manta, Informatica IDQ, and Informatica IPC; improving business performance by turning risk and compliance efforts into opportunities; performing data quality assessments and ETL procedures using data analysis tools; executing application development activities utilizing Java, Qlikview, Attivio and Apache; and experience with Agile- and Sprint-based development with C, C++, Clarizen, COBOL, Confluence, Control-M, DBeaver, Hbase, HTML, Java Script, Jira, MS SQL Server, Oracle DB, Power Bi, Qlikview, relational and NoSQL database systems, and Tableau. Telecommuting is available up to 2 days per week.Job Location: New York, NY Salary Range: $160,805.00 - $225,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: ·Competitive base salaries ·Bonus incentives ·6% Company Match on retirement savings plan ·Free financial coaching and financial well-being support ·Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp; ·20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy ·Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) ·Free and confidential counseling support through our Healthy Minds program&nbsp; ·Career development and training opportunities For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:&nbsp;<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location. #LI-DNI

American Express

Directors, Data Governance and Management

You Lead the Way. We’ve Got Your Back,&nbsp;At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Enterprise Data Management &amp; Products(EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions.&nbsp; Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent.&nbsp; By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.The Enterprise Data Office (EDO) is part of the Technology organization and sets the enterprise strategy for and delivery of critical data-related initiatives required to accelerate the ongoing digital transformation of American Express products and services, enhance the overall customer experience, strengthen our data strategy and practices, and drive our continued growth.&nbsp;American Express continues to invest in enterprise data management, and as part of the journey, we are seeking a Senior Manager of Embedded Data Controls to champion the integration of data control requirements into our established governance frameworks.&nbsp; Reporting to the Director, Embedded Data Controls, this pivotal role will serve as the subject matter expert for the Data Risk Pillar, ensuring that data risks are effectively addressed ‘by design’ across critical business processes.&nbsp; You will partner closely with various governance functions and business units to embed robust data controls within our New Products Governance (NPG), Third-Party Lifecycle Management (TLM) Governance, Generative AI (GenAI) Governance, and Mergers &amp; Acquisitions (M&amp;A) governance processes.Key Responsibilities: <ul><li>Support the development and refinement of embedded data risk assessments by collaborating with the Data Policy and Standards team to interpret enterprise data management requirements</li><li>Assist in maintaining the Data Risk Pillar’s integration into key governance processes by tailoring assessment tools and control requirements to business needs</li><li>Partner with governance process owners to incorporate customized data risk assessment questionnaires into workflows related to NPG, TLM,&nbsp;GenAI, and M&amp;A</li><li>Collaborate with Business Unit data offices and business unit teams to&nbsp;identify, assess, and document data risks associated with new initiatives or partnerships</li><li>Provide subject matter input to ensure data controls are embedded early in development and approval processes—especially for innovative or high-risk areas like&nbsp;GenAI and M&amp;A</li><li>Support the Director in conducting credible challenge of risk assessment results and tracking the effectiveness of implemented data controls</li><li>Contribute to the design and delivery of training materials and awareness content aimed at increasing adoption and understanding of embedded data controls across business units and governance teams</li><li>Monitor industry trends, regulatory expectations, and internal risk appetite to support the continuous improvement of embedded data control practices.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in Information Technology, Data Management, Risk Management, Business, or a related discipline</li><li>5+ years of experience in data governance, risk management, internal controls, audit,&nbsp;or data compliance within the financial services industry</li><li>Experience working with data risk principles and integrating them into operational processes</li></ul>Preferred Qualifications:<ul><li>Familiar with governance frameworks and processes for New Product Development, Third-Party Risk, Generative AI, and/or M&amp;A</li><li>Experience supporting control integration within risk and compliance workflows</li><li>Prior experience in roles involving policy implementation or adherence to data standards</li><li>Proficiency in developing risk assessment tools or structured questionnaires</li><li>Professional certifications such as CISA, CRISC, CDMP, or related credentials are a plus</li><li>Strong analytical and project management skills with the ability to manage multiple tasks and priorities.</li><li>Strong collaboration and interpersonal skills with the ability to influence and support stakeholders across functions</li><li>Excellent written and verbal communication skills</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positionsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager – Embedded Data Controls

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.This role will play a critical leadership position within American Express National Bank HQ. American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions.As the Vice President - Compliance, this position will provide strategic compliance oversight to the business while providing advisory support to ensure that the business manages and mitigates the regulatory risk in all jurisdictions in which it operates.The role leads a diverse and dispersed team of 1LOD Compliance professionals who oversee various aspects of the business and requires strong collaboration with other stakeholder groups including the 2LOD Global Financial Crimes team, 2LOD Market Compliance Officers and the General Counsel’s Organization.&nbsp; This role is a highly visible and strategic position that maintains regular interactions with senior leaders and external regulatory examiners as appropriate.&nbsp;The Key responsibilities are as follows:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driving implementation of policy and regulatory requirements applicable to the business·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Providing business specific compliance expertise, particularly in relation to identifying where compliance and regulatory risk is present in BU process and controls.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; This position will lead the review of marketing and other customer facing materials.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversight for executing impact assessments for regulatory changes impacting he BU and coordinating and implementing changes for the BU as required·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Responsible for compliance metrics tracking and reporting for the BU.&nbsp; The role will also own, draft and update BU compliance procedures and communications for compliance related BU issues.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The role will coordinate, execute and provide consultation to the business through the New Product Approval (NPA) process.&nbsp; Supporting drafting NPA risk assessment and managing all related disclosures in addition to performing mapping of new products by the BU to RCSA and controls.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assisting with control design activities led by Control Management, advising on compliance risk mitigation elements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Advising leaders on areas of emerging risk and approaches to improve necessary controls and practices as appropriate.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partnering with key compliance and business partners across the Enterprise such as the General Counsel's Organization, Audit, 2LOD Global Compliance and Ethics, and 2LOD Financial Crimes groups.Required Qualifications·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Deep regulatory knowledge of the financial regulations applicable to the business·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prior credit card industry, compliance, legal or risk experience is a plus.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong relationship and leadership skills with proven ability to communicate and collaborate effectively at all levels of the organization.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to exercise good judgment in the development and pursuit of compliant solutions.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prior experience of leading and developing high performing teams is a plus. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent written, verbal, research, analytical, and interpersonal skills.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong project management skills, ability to lead multiple projects and support multiple priorities simultaneously.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated ability to make decisions independently, work well under pressure, meet deadlines and adapt easily to frequent change.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree required; advanced degree preferredSalary Range: $200,000.00 to $275,000.00 annually + bonus + equity (if applicable) + benefitsDepending on factors such as business unit requirements, the nature of the position, cost, and application laws, American Express may provide visa sponsorship for certain positionsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Vice President - Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Client Manager, B2B Payments (Healthcare Verticals)The Global Commercial Services (GCS) –Global and U.S. Large Enterprise Client Group (G&amp;L) manages American Express’ largest and strategically important commercial clients – driving differentiated value and providing solutions that meet the diverse and global needs of the company’s most valuable customers. The organization is on a journey to transform and reimagine how to best position AXP in the commercial space, to ensure mutual success for our customers and American Express.This Client Manager will report to the U.S. Verticals Director focused on the Healthcare industry team.&nbsp;The successful candidate must have an entrepreneurial drive, a winning track record of uncovering and implementing growth opportunities, proven success building C-suite relationships, strong financial acumen, and ability to deliver differentiated and customer-first solutions.Responsibilities:<ul><li>Serve as the T&amp;E and B2B payments consultant expert for all commercial solutions within the client portfolio.</li><li>Drive T&amp;E and B2B portfolio growth through strategic expansion and cross-sell initiatives by leveraging deep industry expertise to align solutions with client outcomes.</li><li>Develop and actively manage customized, strategic account plans to drive portfolio growth and retention.</li><li>Maintain an accurate and healthy OneForce pipeline to accelerate speed to first dollar and consistently meet targets.</li><li>Lead client renewal and expansion proposals, including negotiating complex deal structures and overseeing solution implementation that delivers measurable ROI to customer P&amp;Ls.</li><li>Adapt quickly and strategically to shifting priorities to ensure successful client outcomes.</li><li>Build multi-tiered client relationships that strengthen loyalty, improve NPS, and drive sustainable volume and revenue growth.</li><li>Identify and address gaps in C-suite relationships by implementing relationship-stacking strategies and establishing regular executive-level engagement.</li><li>Navigate and resolve complex client challenges with speed, resourcefulness, and thoughtfulness.</li><li>Collaborate closely with key internal partners—including GCS, GMNS, B2B Enablement, Analytics, Pricing, Finance, Legal, and Marketing—to align strategy, communicate ideas, and build consensus.</li><li>Ensure 100% accuracy in maintaining compliance and governance protocols defined for the business.</li></ul>Minimum Qualifications:<ul><li>Minimum of 5 years of experience in strategic relationship management and/or business development</li><li>Strong understanding of T&amp;E and B2B payments, key industry trends, and end-to-end payment processes</li><li>Results-oriented with an entrepreneurial mindset and a proven ability to drive portfolio growth</li><li>Demonstrated relationship management and negotiation expertise, supported by strong financial acumen</li><li>Proven experience establishing and nurturing C-level relationships and navigating cross-functional environments within large organizations</li><li>Excellent written and verbal communication and presentation skills, with the ability to influence both internal and external stakeholders</li><li>Operates with a sense of urgency, consistently driving priorities in a fast paced environment with quality and compliance in mind</li><li>Ability and willingness to travel up to 30%</li><li>Ability to work virtually and reside in either New York, New Jersey, Connecticut, or Pennsylvania</li><li>Bachelor’s degree or higher strongly preferred</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager - Account Development (Virtual - NY/NJ/CT/PA)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located at JFK International Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge, and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express. It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:<ul><li>Welcoming and providing access to our Card Members upon arrival at reception.</li><li>Being accountable and taking ownership of the customer’s experience from beginning to end.</li><li>Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer.</li><li>Employing the Customer First philosophy in meeting customers’ needs and expectations.</li><li>Providing concierge and lifestyle recommendation.</li><li>Providing travel consultation and minimal reservation assistance.</li><li>Accommodating needs of our Card Members, by partnering with our food and beverage lounge partners.</li></ul>Lounge Hours of operation are from 5:00am – 10:00pm Mon - Sun. Hours are subject to change due to business need.Qualifications:A successful candidate will possess the following qualifications:<ul><li>Minimum of 1-year recent experience servicing premium customers.</li><li>Airline, lounge, or travel industry experience preferred, including reservation experience.</li><li>Passion for servicing customers with proactive solutions.</li><li>Exceptional communication skills, delighting the customer with every single interaction.</li><li>The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received.</li><li>Must exhibit the utmost professionalism and maintain a positive attitude in all interactions.</li><li>The ability to rely on and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment.</li><li>Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do.</li><li>Must be resourceful and capable of using the Internet effectively while providing assistance in a face-to-face customer environment.</li><li>Ability to utilize and switch from multiple technology platforms with ease.</li><li>Adapt to an ever-changing environment and being resilient.</li><li>Ability to work flexible shifts including nights, weekends, and holidays is essential.</li><li>Light to moderate lifting may be required for certain job tasks</li></ul>Salary Range: $20.00 to $22.12 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here&nbsp;to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Customer Experience Concierge, Centurion Lounge, JFK

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Executive Assistant - Corporate Development will be responsible for assisting and supporting the Executive Vice President, Head of Corporate Development. Corporate Development executes strategically relevant and ﬁnancially sound transactions for American Express that enhance proﬁtability, supplement growth and optimize the company’s use of capital. The Corporate Development team is composed of American Express Ventures, the group that sources and executes strategic investments, an M&amp;A team that is responsible for M&amp;A strategy development, deal negotiation and execution, and the Integration team responsible for strategically integrating acquired assets and separating parts of the company undergoing divestiture.The Executive Assistant will be a key member of the team, supporting the Executive Vice President, Head of Corporate Development.Responsibilities include:<ul><li>Manage calendars and schedule meetings with business partners; being proactive and thoughtful about conflicts, logistics and scope of meetings</li><li>Review emails to proactively action for meeting invites and approval email notifications, etc</li><li>Travel planning and managing itineraries; coordinating with other assistants at destination location</li><li>Timely and accurate preparation, review, and submission of expense reports</li><li>Fluency in expense systems, such as ARIBA and Concur.</li><li>Preparation for meetings with senior executives, town halls, etc. (e.g. documents, PowerPoints, video conferencing, in-person meetings, and other logistics).</li><li>Manage on-boarding and off-boarding process for new and existing employees (via team organizational charts, user access certifications, timesheets, distribution lists, etc.)&nbsp;</li><li>Support special ad-hoc projects and initiatives as assigned</li><li>Coordination of office supply management as needed.</li></ul>Minimum Qualifications:<ul><li>&nbsp;3+ years’ experience in providing administrative support is required.</li><li>Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and priorities.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work effectively on a team, sometimes under pressure with accuracy, attention to detail, professionalism, and timely, direct follow-up.</li><li>Strong sense of integrity and ability to handle sensitive issues and maintain confidentiality.</li><li>Ability to proactively identify and resolve issues.</li><li>Ability to work with all levels of management, associates, and external business contacts.</li><li>Strong computer skills, including Microsoft Outlook, Webex, MS Office Suite (Word, Excel, PowerPoint).</li></ul>Salary Range: $38.45 to $57.70 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Executive Assistant, Corporate Development

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Enterprise Data Office (EDO) is part of&nbsp;Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. EDO sets&nbsp;the enterprise strategy for, and delivery of critical data-related initiatives required to accelerate the ongoing digital transformation of American Express products and services, enhance the overall customer experience, strengthen our data strategy and practices, and drive our continued growth.American Express continues to invest in enterprise data management, and as part of the journey, we are seeking a Director to lead program governance and integration across critical stakeholder groups and oversight teams.&nbsp;Primary Responsibilities:<ul><li>Management of the Enterprise Data Council, a working group critical to enterprise data governance; establishing the agenda, content creation, member coordination/engagement, meeting minutes creation and communications.</li><li>Orchestrating across internal oversight requirements across the Enterprise Data Office and Business Unit Data Offices (BUDOs), coordinating engagement and responses across Risk &amp; Compliance as well as Internal Audit requests.</li><li>Supporting Regulatory strategy and response coordination, with responsibility for regulatory exam coordination as appropriate.</li><li>Collaborate with extended teams and leadership to create program awareness, cross-team linkages and drive issue resolution / escalation.</li><li>Leverage relationships with internal stakeholders to support development of remediation strategies and action plans.</li><li>Partner with control teams to understand and interpret performance and risk metrics and impacts.</li></ul>Qualification Requirements:<ul><li>Minimum of 8+ years of experience in a governance role with risk and/or compliance program management experience.</li><li>Prior team leadership experience with responsibility for critical and time-sensitive deliverables.</li><li>Expertise in leading senior stakeholders in working groups and/or sub-committees required.</li><li>Preference for candidates with prior responsibility for internal and external oversight team engagement, such as risk, compliance, and/or regulatory.</li><li>Strategic problem solver with strong business acumen and understanding of American Express; experience gained at a large US and/or global bank helpful.</li><li>Detail oriented with a high degree of personal accountability; strong self-starter with an ability to successfully multi-task and meet competing deadlines.</li><li>Proven ability to lead, influence and motivate stakeholders within and outside of your direct authority to achieve aggressive goals.</li><li>Proven experience building and leading diverse, geographically dispersed, high-performing teams; extensive experience and success as a leader of leaders.</li><li>Ability to inspire, motivate, and develop high-performing colleagues.</li><li>Excellent communication skills with a demonstrated ability to articulate complex concepts in a manner consumable by a broad stakeholder base, including a senior executive audience.</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:Our Internal Audit group is seeking an Audit Manager to assess financial, operational, and technological risks, ensure compliance with regulations, and improve internal controls. The ideal candidate will have strong problem- solving skills, excellent attention to detail, and the ability to communicate audit results effectively. &nbsp;Key Responsibilities:<ul><li>Execute audit lifecycle responsibilities in accordance with American Express’ Internal Audit Methodology, internal policies and standards, and regulatory expectations, while consistently delivering with quality and professionalism.</li><li>Evaluate processes under review utilizing professional skepticism; execute audit tests and clearly document test&nbsp;results in accordance with internal policies and procedures.</li><li>Hold walkthroughs with client personnel to understand, assess, evaluate, and document relevant risks and controls.</li><li>Present audit overviews and results to senior management, supported by sound awareness of portfolio risks, dependencies, potential control gap impacts and emerging risks in a highly professional and proficient manner.</li><li>Execute multiple simultaneous global audit projects of all sizes and complexity across multiple business areas including integrated audits that consider financial, operational, compliance and technology risk.</li><li>Effectively coach, teach, mentor and develop junior colleagues and co-sourced resources in geographically diverse locations.</li><li>Validate management’s corrective action plans to address business-identified issues, audit findings and regulatory remediations.</li><li>Contribute to the development and periodic reviews of analytic control testing and ad hoc analytics, to drive timely risk insights, testing efficiencies and increased audit coverage.</li><li>Develop a strong understanding of American Express' business model, products, services, and organizational units.</li><li>Maintain audit proficiency through ongoing professional development, including data analytics literacy skills, technology, banking best practices and regulatory expectations.</li></ul><h4>Minimum Qualifications:</h4><ul><li>3+ years of relevant audit experience.&nbsp;</li><li>Bachelors degree in accounting, finance, business, or another related field.</li><li>Knowledge and experience in applying control theory and professional auditing practices throughout the audit lifecycle and special reviews.</li><li>Understanding of regulatory, accounting, and financial industry best practices relevant to the business, including technology and data implications.</li><li>Strong written and verbal communication skills to deliver audit deliverables with quality, and actionable value-add feedback to management on potential control issues, opportunity areas and deficiency solutions.</li><li>Effectively works independently, within the team and across various teams in a fast-paced environment to drive business results, utilizing sound project management skills, employing creative thinking, and the ability to work on competing priorities.</li><li>Ability to break-down complex problems into components, solve utilizing complex thought, process and risk/control knowledge, and communicate results and control recommendations with transparency and integrity.</li><li>Ability to effectively integrate business, operational, technological, data, and financial components in audit work.</li></ul><h4>Preferred Qualifications:</h4><ul><li>Relevant audit experience within financial services industry</li><li>Relevant audit and professional certifications (e.g., Certified Public Accountant, (CPA), Certified Internal Auditor (CIA), etc.</li><li>Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.</li><li>Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization.</li><li>Audit experience assessing/auditing technology risk management or functions such as: enterprise architecture, technology resilience, employee digital workplace, API management, application development, and IT asset management.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Audit Manager Opportunities

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The objective of the ORM Issues &amp; Events team is to define and maintain the issues and events frameworks and programs across the enterprise.&nbsp;&nbsp;ORM is looking for a Director CCAR Operational Risk to lead a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;How will you make an impact in this role?The Director CCAR Operational Risk will:<ul><li>Own and drive the end-to-end CCAR operational risk framework, ensuring timely, accurate, and defensible submissions.</li><li>Ensure that the end-to-end process meets industry best practice for the current and future American Express, with a clearly defined roadmap between the two. </li><li>Develop and refine scenario analysis methodologies, integrating loss data, risk control self-assessments (RCSAs), key risk indicators (KRIs), and external data sources.</li><li>Ensure operational risk stress testing aligns with regulatory expectations and internal risk appetite.</li><li>Design and enhance loss estimation models that translate risk scenarios into financial impact forecasts.</li><li>Integrate historical loss data, emerging risk trends, and macroeconomic factors into CCAR stress testing frameworks.</li><li>Work closely with risk modeling teams to validate methodologies and assumptions.</li><li>Serve as the primary point of contact for regulatory exams related to CCAR operational risk, engaging with Federal Reserve, OCC, and other regulators.</li><li>Prepare and present clear, defensible risk assessments to CROs, CFOs, Board members, and regulators.</li><li>Ensure governance, documentation, and risk methodologies meet heightened regulatory expectations.</li><li>Provide thought leadership on emerging operational risk themes, e.g. cyber risk, third-party risk, conduct risk, and fraud.</li><li>Strengthen the connection between business controls, risk mitigation strategies, and capital planning.</li><li>Partner with Enterprise Risk, Finance, and Business Unit teams to integrate operational risk into broader firmwide risk initiatives.</li><li>Implement a robust governance framework for operational risk loss forecasting, ensuring transparency, accuracy, and repeatability.</li><li>Drive process efficiency, leveraging automation and best practices to enhance risk quantification.</li><li>Ensure high-quality execution of CCAR deliverables under tight regulatory timelines.&nbsp;</li></ul>Minimum Qualifications:<ul><li>Proven experience of best practice and leading CCAR operational risk processes at a GSIB or comparable financial institution.</li><li>Strong understanding of stress testing methodologies, risk quantification, and capital planning requirements.</li><li>Expertise in risk scenario analysis, loss forecasting, and data-driven risk quantification.</li><li>Ability to synthesize internal loss data, external trends, and macroeconomic factors into CCAR modeling.</li><li>Experience engaging with Federal Reserve, OCC, FDIC, and other regulatory bodies.</li><li>Ability to confidently defend methodologies, justify assumptions, and articulate risk outcomes to regulators and senior leadership.</li><li>Ability to translate complex risk analytics into clear, actionable insights for C-suite executives.</li><li>Strong presentation skills to engage with senior management.</li><li>Expertise in operational risk frameworks, loss event modeling, and control effectiveness assessments and knowledge of key operational risk categories</li><li>Experience designing and enforcing risk governance frameworks, ensuring strong documentation and control oversight.</li><li>Ability to create repeatable, defensible methodologies that meet regulatory scrutiny.</li><li>Ability to coordinate across risk, finance, modeling, and technology teams to drive CCAR excellence.</li><li>Track record of delivering under high-pressure regulatory deadlines.</li><li>Passion for enhancing CCAR methodologies, benchmarking against industry best practices, and driving innovation.</li><li>Strong problem-solving skills to navigate complex risk assessment challenges.</li><li>Experience with Python, R, SAS, SQL, or advanced data analytics tools for risk modeling and familiarity with machine learning techniques for risk analytics are nice-to-haves</li></ul>Annual Range: $130,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director – CCAR Operational Risk Execution Lead

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally.The objective of the GMNS Control Management Governance team is to establish the Operational Risk and Controls strategy for GMNS, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.GMNS is looking for a Director of Governance to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Director, Governance and Regulatory Management will:<ul><li>Develop execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.</li><li>Track and identify issues with KRI limits and risk appetite for GMNS to ensure operational risks are managed within agreed thresholds, and leverage these metrics to detect significant or concerning rises in emerging problems, e.g., upticks in reload complaints, then escalate and flag concerns accordingly</li><li>Implement the operational risk framework to enable effective risk management and decision making in the BU</li><li>Lead risk and controls governance forums for GMNS, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums (e.g., Community of Practice)</li><li>Create BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs</li><li>Facilitate the understanding and use of the risk governance framework across BUs through regular communication (e.g., Communities of Practice)</li><li>Support the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence)</li><li>Aggregate reporting, approvals/exceptions and support "change-the-function" activities for the BU</li><li>Develop and administer implementation of comprehensive training initiatives and clear career progression plans that align with Operational Risk Management</li><li>Establish processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:<ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively </li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications:<ul><li>Bachelor's degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following: </li><li>Translating operational risk strategy and appetite into execution guidelines</li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds</li><li>Implementing the operational risk governance frameworks </li><li>Creating, communicating and ensuring understanding and adherence to operational risk procedures and standards </li><li>Supporting the operational risk exam management processes</li><li>ORMCM</li></ul>Annual Range: $130,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this positionThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

456 Full Time Jobs in Bronx, NY 10465, USA