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ETC Program ManagerInterested candidates must apply to the ETC Program Manager posting by visiting careers.paturnpike.com by January 23, 2026.Posting Start Date:January 9, 2026Posting End Date:January 23, 2026Position Number:80000357Union:Non-UnionFLSA Status:Salaried ExemptDepartment:Toll Collection OperationsSalary Grade:E-4Salary Range:$87,315.09 -&nbsp;$122,351.22Employment Type:Full TimeBuilding Location:Central Office BuildingBuilding Street:700 S. Eisenhower BoulevardBuilding City:MiddletownBuilding State:Pennsylvania (US-PA)Building Zip Code:17057Work Schedule:Flexible Work OptionsThe Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”! &nbsp;Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce. &nbsp;The PTC operates a 565-mile system with over 205 million transactions annually. &nbsp;Together, we are building the highway of the future.The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position may be eligible for&nbsp;Flexible Work Options* such as:<ul><li>Hybrid Work&nbsp;- combination of remote and in-person reporting</li><li>Alternate Work Schedule&nbsp;-&nbsp;flexibility&nbsp;to adjust work schedule length to complete work week in fewer days</li></ul>*Some options may require completion of probationary period.&nbsp;The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options.&nbsp;Applicants must be currently authorized to work in the United States on a full-time basis.&nbsp; The Commission will not sponsor applicants for work visas.Job Purpose and SummaryThis position is responsible for supervising and coordinating an Electronic Toll Collection (ETC) program area such as the Customer Assistance Center, Customer Service Operations or Revenue Enforcement &amp; Collections for the Pennsylvania Turnpike Commission (PTC). The incumbent administers various programs and projects for an assigned area(s). Work is performed with independence and reviewed by a superior for attainment of program goals, completion of projects, and overall performance. Supervision is exercised over professional staff.&nbsp;Essential Functions &amp; ResponsibilitiesSupervises and provides guidance to staff including performance management, delegation of work assignments, and review of work product.Supervises the administration of designated ETC programs and special projects. Ensures business logic and workflow processes are handled with a lean approach. Identifies potential issues and upcoming needs for change. Ensures appropriate support is provided for assigned ETC program area.Develops and implements ETC program goals, objectives, business plans, and priorities, including measures to monitor operations by using informed assumptions and data-driven analysis.&nbsp;Implements recommendations for program improvements, enhancements, or to address changing business needs. Leads the implementation and testing of system changes.&nbsp;Responsible for performing detailed analysis, creation of reports and overall review as it relates to ETC programs to identify and resolve potentially harmful issues and monitor productivity. Develops reports and recommendations for upper management.Reviews and develops policies, manuals, presentations, training materials, and other applicable documents related to ETC programs. Develops business requirements and business processes. Familiarizes employees with policies, procedures and regulations and ensures compliance.&nbsp;Supervises toll enforcement collection efforts, payment plan obligations and vehicle registration suspension/restoration processes for the toll enforcement program.&nbsp;Participates in budget preparations and monitors applicable budgets throughout the fiscal year. Develops operational and financial recommendations to improve efforts. Ensures the proper payment of invoices by the PTC.Ensures the prompt and accurate response to inquiries, complaints, requests, and concerns from customers, legislators, upper management, consultants, and other PTC employees. Addresses escalated or high-level responses. Reviews correspondence internally and with other departments to recognize deficiencies and areas for improvement. &nbsp;&nbsp;Reviews and approves inventory levels, projections, disposal requests, and replacement requests to ensure adequate transponder inventory levels. Approves shopping carts in the Supplier Relationship Management (SRM) system.&nbsp;Reviews PTC intranet and external website content for accuracy and detail.&nbsp;Establishes and ensures compliance with contractual and other agreements related to applicable ETC Program areas. Handles escalated vendor and/or contract issues.Liaisons with internal and external legal groups and courts as needed. Reviews and coordinates the response to subpoenas, search warrants, and court orders. Ensures responses are professional, accurate, and provide relevant facts and information.Manages the PTC’s Special Hauling Permit program. Provides reports to validate payments and utilization of permits.Manages the design, maintenance, reporting, and training for assigned tracking and ticketing systems.&nbsp;Leads and/or represents the department in committees, meetings, trainings, project teams, and other events. Liaisons with consultants, employees, contractors, and vendors. &nbsp;&nbsp;Uses situational awareness to anticipate and prevent accidents.Performs related duties as assigned.QualificationsNine (9) years of experience in business, communications, or customer service;&nbsp; OR Five (5) years of experience in business, communications, or customer service AND a bachelor’s degree business administration, communications, or related field.&nbsp; Equivalent combination of education and/or experience may be accepted.&nbsp;Proficiency in Microsoft Excel, Word, PowerPoint is required.Possession of a valid driver’s license. Must obtain and maintain a valid Pennsylvania driver’s license within six (6) months of employment.CompetenciesActive ListeningAttention to DetailBusiness WritingCommunication ProficiencyCustomer/Client FocusedPerformance ManagementProblem Solving/AnalysisTeamwork OrientationTechnical CapacityTime ManagementPhysical Demands and Work EnvironmentPosition demands include frequent speaking, writing, and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems. Position requires occasional travel and/or fieldwork with exposure to roadway traffic.&nbsp;Office environment has low levels of noise, adequate lighting, and comfortable temperature. Field environment may include exposure to moderately adverse and undesirable conditions. Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions. &nbsp;Benefits&nbsp;The selected candidate will be offered an exceptional benefits package which includes comprehensive medical, dental, vision and prescription coverage, along with a benefit plan for retirement.&nbsp; In addition, leave programs, tuition reimbursement, employee assistance program, and alternative work schedules are available to employees.&nbsp;&nbsp;The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.&nbsp;If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.

Pennsylvania Turnpike Commission

ETC Program Manager

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Do you feel that you have the potential to be a grill master for Texas Roadhouse? Our legendary steaks are our most popular menu item at Texas Roadhouse, and our Broil Cook position is an important one!As a Broil Cook your responsibilities would include:<ul><li>High volume restaurant experience</li><li>Understand cooking steak temperatures</li><li>Meat seasoning, searing, and cooking</li><li>Meat seasoning, searing, and grilling</li><li>Using proper safety and sanitation guidelines</li><li>Understanding equipment and prep sheets</li><li>Exhibiting teamwork</li></ul>If you think you would be a legendary Broil Cook, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. &nbsp;We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement up to $5,250 annually</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.For more information about this position, please contact the restaurant and ask for a manager.

Texas Roadhouse

Line Cook - Broil/Grill

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a Prep Cook who will enjoys preparing made from scratch food that is up to our legendary standards.As a Prep Cook your responsibilities would include:<ul><li>Reading a prep sheet</li><li>Following Texas Roadhouse legendary recipes</li><li>Keeping the walk-in refrigerator clean and organized</li><li>Maintaining and using the equipment properly</li><li>Following storage and rotation procedures</li><li>Maintains proper safety and sanitation practices</li><li>Exhibits teamwork</li></ul>If you think you would be a legendary Prep Cook, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement up to $5,250 annually</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.For more information about this position, please contact the restaurant and ask for a manager.

Prep Cook

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a Dishwasher who works well with others while following sanitation guidelines in the kitchen.As a Dishwasher your responsibilities would include:<ul><li>Operating the dish machine</li><li>Supervising proper rinse and wash temperatures</li><li>Changing water, storing, and using dish chemicals properly</li><li>Setting up and organizing the dish racks</li><li>Removing trash</li><li>Maintains proper safety and sanitation practices</li><li>Exhibits teamwork</li></ul>If you think you would be a legendary Dishwasher, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. &nbsp;We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement up to $5,250 annually</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Dishwasher

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a Host to greet every guest with a genuine welcome. Legendary Service starts with our host team and is an important part of the guest experience. &nbsp;As a Host your responsibilities would include:<ul><li>Going out of your way to assist every guest</li><li>Serving our fresh baked bread</li><li>Effectively maintaining our wait and quote times</li><li>Giving our First-Time Guests an extra special welcome</li><li>Telling each guest our legendary Texas Roadhouse Story</li><li>Demonstrating to everyone that we are the friendliest place in town</li><li>Exhibiting teamwork</li></ul>If you think you would be a legendary Host, apply today! At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement up to $5,250 annually</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Host

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?As a Server at Texas Roadhouse, get ready to smile, serve up some fresh-baked bread, and create a legendary dining experience our guests will never forget. Bring your friendly energy, enthusiasm, and willingness to learn.Apply now, no experience required. We will teach you everything you need to know!What’s in it for you? We’re glad you asked.<ul><li>Pay – Our restaurants are busy. You can make great money and have fun. Plus, we pay weekly.</li><li>Flexibility – We know you have other commitments outside of work, and we respect that. Our schedules offer hours that work for you.</li><li>People – You’ll be part of a team that is full of hard-working folks you’ll enjoy working with. Together, we will wow our guests with the Legendary Service they’ve come to expect from Texas Roadhouse. You’re never on your own when you’re working with us.</li><li>Opportunity – Learning now can pay off later in promotions and growth for your career. We often promote from within, and our legendary training and development programs can help you grow with us.</li></ul>Wherever you are in life, we have a health and wellness package to meet your needs. Check out our benefits page at <a href="https://careers.becomearoadie.com/us/en" target="_blank">https://careers.becomearoadie.com/us/en</a> for more details.We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally protected status. We encourage and welcome all applicants to apply.

Server

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?As a Line Cook for Texas Roadhouse, you’ll make made-from-scratch Legendary Food for our guests to enjoy. If you are a team player with a positive attitude and the willingness to learn, apply now, no experience required. We will teach you everything you need to know. Come be a part of something Legendary!What’s in it for you? Glad you asked.<ul><li>Pay – Let’s be honest, we know you’re curious about pay. We offer weekly pay and competitive wages.</li><li>Flexibility – We know you have other commitments outside of work, and we respect that. Our schedules offer hours that work for you.</li><li>People – You’ll be part of a team you can rely on. The folks that work in our kitchens know how to partner up and hustle. Our restaurants are busy, and our hard-working Roadies work together to push out the Legendary Food our guests have come to expect from Texas Roadhouse.</li><li>New Skills – We’ll teach you our recipe for success. You’ll learn our signature, made-from-scratch recipes, plate presentations, how to run a busy station, and our high standards for cleanliness and sanitation.</li><li>Opportunities – We cross-train and often promote from within. Our Legendary training and development programs will give you the opportunity to advance and grow.</li></ul>Wherever you are in life, we have a health and wellness package to meet your needs. Check out our benefits page at <a href="https://careers.becomearoadie.com/us/en" target="_blank">https://careers.becomearoadie.com/us/en</a> for more details.We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally protected status. We encourage and welcome all applicants to apply.

Line Cook

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Are you interested in working with people in a fun and fast-paced environment? If so, we have the job for you! Texas Roadhouse is looking for Server Assistants-Bussers to join our team.As a Server Assistant-Busser your responsibilities would include:<ul><li>Assisting guests with their needs</li><li>Helping servers attend to their tables</li><li>Clearing and cleaning tables quickly</li><li>Practices proper safety and sanitation procedures</li><li>Exhibiting teamwork</li></ul>If you think you would be a legendary Server Assistant-Busser, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement up to $5,250 annually</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

15 Full Time Jobs in Camp Hill, PA 17011, USA