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Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: RegistrationAll Locations: 1601 Washington StreetPosition Summary: Primarily performs all registration and scheduling related activities in the South End Patient Access Department. This includes the delivery of exceptional customer service and the accurate and comprehensive collection, verification, and of demographic, insurance, and account information. In addition, the PAC supports various clinical department operations by answering incoming calls to the South End, performing primary functions such as appointment scheduling, coordinating refill requests, appropriately screening of calls that need to be transferred to a nurse, messages to providers, and outreach calls to patients by provider request. As a member of the Patient Access team, your goal is to maximize health center revenues through accurate comprehensive demographic, and account information and verified insurance coverage while facilitating efficient patient flow within the South End Location. A successful candidate would demonstrates superior customer service, written and verbal communication, judgment and problem solving skills Schedule: Monday-Friday, 8:00AM - 5:00PM and includes evening, weekend and holiday rotationsEssential Duties and Responsibilities:<ul><li>Promotes a welcoming environment, being mindful of body language and side conversations, while consistently focusing on making patients feel welcomed by being attentive and responsive to their situation.</li><li>Communicates accurately and clearly to make sure patient/colleague understands information provided</li><li>Demonstrates the willingness to problem solve independently and the judgment to know when to seek assistance from others</li><li>Is responsive to feedback and demonstrates ability to apply feedback</li><li>Maintains a positive attitude</li><li>Adheres to Attendance, Punctuality, Dress code, Cell phone &amp; all NeighborHealth policies such as privacy, patient identification and infection control.</li><li>Maintain excellent punctuality and attendance.</li><li>Timely and accurate completion and submission of timesheets</li><li>Exhibits attentiveness at work by following NeighborHealth cell phone policy.</li><li>Attends and actively participates in staff meetings and trainings.</li><li>Maintains cooperative working relationships and builds team identity within the department, the Patient Access team and across the organization</li><li>Demonstrates self-motivation and independence by making optimal use of standby time</li><li>Understands the importance of covering all areas/tasks as needed to fulfill core departmental functions.</li><li>Verifies insurance per dept protocol using external insurance websites/portals and or RTE</li><li>Works within the scope of the departmental guidelines</li><li>Takes detailed messages and documents/sends via the appropriate communication tool</li><li>Proficient in the use of the electronic medical record (Epic) as it pertains to department-based workflows/guidelines as well as other electronic network tools such as Workday, Outlook, MyChart.</li><li>Reports delays in supply orders, safety and equipment problems, and malfunctioning or missing equipment.</li><li>Interacts in manner that is mindful of the individual by being sensitive to culture, age, gender and lifestyle</li><li>Strives to find common ground when interacting with patients and colleagues</li><li>SE PA Staff have a dual role: call center agents and registration staff. 50% or more of their time, they are functioning as call center agents.</li><li>Promptly answers all incoming calls via Touchpoint for the following queues: Main line, Primary Care, Hass Center, Nutrition, Vision, Patient Services, Behavioral Health, and Dental. Also assist with the COVID lines as needed. Back up agents for Women’s Health, Pediatrics and Recovery Services lines.</li><li>*plan to take service lines as prime agents</li><li>Meets departmental metric of completing 60-90 calls per day</li><li>Appropriately schedules, cancels, and or reschedules appointments for the following departments: Primary Care, Hass Center, Nutrition, Vision, Patient Services, Behavioral Health, Dental, and the COVID Department</li><li>Appropriately creates telephone and refill encounters and routes to the appropriate pools</li><li>Appropriate create COVID lab orders in Epic and create negative test result letters as needed</li><li>Appropriately refers patients to other departments when required and announces all warm transfer calls, in accordance to guidelines, to assure optimal delivery of customer service&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Knowledge of “red flag”/urgent symptoms; know when immediate nurse involvement is needed&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Assists in escalated complaints that are not specifically requesting a supervisor and creates CRMs&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Follows the check in/registration guidelines</li><li>Follows check out guidelines when at the Hass, covering in BH/Dental/Vision departments in person</li><li>Process co-pay, self-payment posting as appropriate and cash handling following NeighborHealth protocol</li><li>Monitors waiting rooms when covering Registration</li><li>Process UDS, Privacy Notice, Consent to Bill/Treat forms, Care Partner forms, PHQ9, MVA/WC forms</li><li>Faxing sorting and distribution</li><li>Complete pre-registration WQs for Primary Care (includes WH and Pedi), Nutrition, Vision, BH,, Recovery Services, Neurology, Acupuncture, and Pedi Asthma</li><li>Complete the telehealth reports for all departments/providers at South End</li><li>Completes the Nutrition WQ/outreaches in the SE Internal WQ</li><li>Completes the in basket/staff messages request from providers</li></ul>EDUCATION: <ul><li>High School Diploma or G.E. Equivalent required.</li></ul>EXPERIENCE:<ul><li>One year of customer service experience previous experience in health insurance or medical setting strongly preferred.</li></ul>SKILLS/ABILITIES:<ul><li>Bilingual in English and Spanish required.</li><li>Demonstrates ability to work in a fast paced environment performing multiple tasks simultaneously.</li></ul>Benefits<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Rate: $21/hrNeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

NeighborHealth

NeighborhoodHealth

Coordinator, Patient Access

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: FacilitiesAll Locations: 79 Paris StreetPosition Summary: To perform a variety of grounds keeping/general maintenance , upkeep of entrance ways, parking lots, wells and the neighborhood surrounding the property, including, but not limited to: trash removal, sweeping, property repairs, landscaping, graffiti removal, snow removal, and any other tasks which fall under these categories. Routine maintenance, preventative maintenance and housekeeping duties for all health center sites. Will remain on call for emergencies if needed. Full time position, Monday - Friday 6:00 AM - 3:00 PMQualifications:&nbsp;&nbsp;&nbsp;<ul><li>High school diploma</li><li>Good communication and organizational skills.</li><li>English must be the first language or be excellent as a second language.</li><li>Ability to work independently.</li><li>Must have a valid driver’s Massachusetts license and good driving record</li></ul>Pay Range:Starts at $20/hr up to $27 depending on experienceEEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Groundskeeper

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description Energy &amp; Facilities (E&amp;F) operates and manages Harvard’s energy supplies, district energy plants, and utility infrastructures on the Cambridge/Allston campuses, as well as a 24/7 facilities-related call, alarm monitoring, and dispatch center.&nbsp; E&amp;F provides a broad portfolio of labor-based services, including building maintenance, landscaping, and custodial services to a large portion of the University, as well as engineering, technical, and sustainability services.&nbsp; Facilities Maintenance Operations (FMO), a department within E&amp;F, offers primary building maintenance, landscape, fire safety, custodial, and event support services to Harvard schools and departments on a fee-for-service basis.&nbsp; All services are provided in strict accordance with regulatory requirements and customer-determined standards.The Custodial Supervisor is guided at all times by the mission, vision, and principles of Campus Services and instills a commitment to these values among all team members. The Custodial Supervisor fosters a welcoming, supportive, and diverse workforce and environmentJob-Specific Responsibilities: As part of the Facilities Maintenance Operations (FMO) group in Energy and Facilities, Campus Services, this position is responsible for the daily supervision of custodial services operations in an assigned area(s), including all routine and specialty work. The FMO supervisor works closely with customer representatives as well as other members of Campus Services management to provide consistently high levels of customer satisfaction.<ul><li>Ensures all Custodial Services operations adheres to customer-determined standards.&nbsp; Develops cleaning schedules and routines to meet customer expectations for cleanliness and sanitary conditions in compliance with all applicable environmental health and safety requirements.&nbsp; Continually review and adjust schedules and routines as needed.</li><li>Provides hands-on training to custodians in effective cleaning procedures, proper use of equipment and cleaning solutions, building security, and&nbsp; environmental health and safety regulations.</li><li>Communicates effectively and consistently with custodial staff, community members, and customers electronically and face-to-face to ensure excellent customer service. Utilizes Microsoft Office software and customer electronic work order systems to prepare and validate operational data. Meets with staff as needed to address issues and concerns.</li><li>Implements Green Cleaning procedures and train custodians in Green Cleaning techniques in accordance with the FMO Green Cleaning Program.</li><li>Assigns and supervises work performed by hourly custodial employees and sub-contracted cleaning services (as required).&nbsp;</li><li>Performs regular cleaning quality inspections for all areas.&nbsp;Document inspection results and initiate corrective actions as needed.&nbsp; Implement quality improvement recommendations made by independent, third-party cleaning auditors.</li><li>Manages employee performance; provide counsel or disciplinary actions as necessary.&nbsp;Demonstrate sound judgement in the application of performance management in accordance with both the collective bargaining agreement and established Campus Services management practices.</li><li>Ensures compliance with all Departmental, University, and governmental procedures, policies, and regulations. Assures compliance with bargaining unit agreement.&nbsp;</li><li>Ensures custodial operations compliance with all customer-established procedures for use and care of facilities.</li><li>Ensures custodial operations compliance with all procedures of workplace safety, environmental regulations, resource efficiency (recycling and energy conservation programs) and building safety.</li><li>Coordinates and supervise customer requested function set-ups, snow removal operations and response to emergency conditions.</li><li>Performs finance and administrative duties such as maintaining records of employee attendance and payroll, work schedules, key distribution logs, equipment and assist with monitoring supply of inventory.&nbsp;&nbsp;</li><li>Works closely with the department human resources representatives to ensure the proper maintenance of all personnel records.</li><li>Leads, provides support to, or performs special projects (short and long-range), initiatives, and tasks as assigned/directed.</li></ul>Working Conditions: <ul><li>Emergency Status Designation:&nbsp;Critical Operations Personnel&nbsp;</li><li>This position is on-campus and is required to provide full on-site support, as well as during emergency situations determined by management.&nbsp;</li></ul>Physical Requirements: <ul><li>Must be able to stand and walk for long periods of time, and access non-handicap accessible workspaces/areas as well as confined spaces.</li><li>Must be able to walk up and down stairs, climb ladders, etc. and routinely walk between campus buildings/areas.</li><li>Must be able to enter various types of buildings, industrial plants, and/or construction sites.</li><li>Required to wear personal protective equipment where necessary.</li><li>Must be physically able to perform and demonstrate all custodial duties required of his/her crews.&nbsp; &nbsp;</li></ul> Qualifications Basic Qualifications: <ul><li>High school diploma or equivalent work experience required&nbsp;</li><li>Two to three years of supervisory experience in a customer-focused custodial operation is required.&nbsp;</li><li>Specialized knowledge of effective custodial and housekeeping procedures and cleaning systems required.&nbsp;</li><li>Excellent verbal and written communication, organizational, and time management skills required.&nbsp;</li><li>Demonstrated proficiency with various computer software systems and applications such as Microsoft Office (Word, Excel, Outlook) and web-based applications required.&nbsp;</li><li>Must be able to understand, explain, and enforce departmental and University policies and procedures.&nbsp;</li><li>Demonstrated ability to read, write and perform financial calculations and administrative duties.</li></ul>Additional Qualifications and Skills: <ul><li>An understanding of Harvard’s academic, administrative, and collective bargaining agreement structures is strongly preferred.&nbsp;</li><li>Demonstrated leadership abilities and willingness to both lead a team and serve as an active team member</li><li>Demonstrated ability to solve complex problems involving multiple parties without clear lines of authority</li><li>Demonstrated ability to implement data-driven decision-making and process improvements, and the&nbsp;ability to maintain flexibility in assignments and work with constrained resources on tight deadlines or in emergency response roles.&nbsp;</li><li>Demonstrated ability to develop favorable interpersonal relationships in a diverse, customer-focused environment.</li><li>Demonstrated excellence in written and oral communications.</li><li>Demonstrated ability to prioritize, delegate, and manage multiple responsibilities in a dynamic, fast-paced environment.</li><li>In-depth knowledge of cleaning technology and procedures utilized in a higher education setting.</li><li>Working knowledge of network-based systems preferred.&nbsp;</li><li>Familiarity with handheld computing, equipment diagnostics, bar-coding, and related technologies desired.</li><li>Ability to communicate effectively in Spanish, Portuguese, or Haitian Creole is preferred.</li></ul> Additional Information Standard Hours/Schedule: <ul><li>40 hours per week</li><li>Tue-Sat (Mon 10pm - 6:30am) schedule.</li></ul>Visa Sponsorship Information: <ul><li>Harvard University is unable to provide visa sponsorship for this position</li></ul>Pre-Employment Screening: <ul><li>Identity</li><li>Education</li><li>Criminal</li><li>Motor Vehicle Record</li><li>Drug Test</li></ul>#LI-RC1Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 056. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Custodial Supervisor (3rd Shift)

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Graduate School of Education?The Harvard Graduate School of Education (HGSE) is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: <a href="https://www.gse.harvard.edu" target="_blank">www.gse.harvard.edu</a>. Job Description Job Summary: The EdRedesign Lab at Harvard Graduate School of Education: Founded in 2014 by Paul Reville, Francis Keppel Professor of Practice of Educational Policy and Administration at the Harvard Graduate School of Education, EdRedesign provides catalytic support to the cradle-to-career place-based partnership field to drive systems-level change and open personalized pathways to well-being, educational attainment, civic engagement, and upward mobility. To support this growing field to effect transformational change that serves the needs and talents of individual children and youth, our work focuses on talent development, actionable research, our Institute for Success Planning, and our By All Means initiatives. Our mission is to ensure the social, emotional, physical, and academic development and well-being of all children and youth, especially those affected by racism, poverty, and disinvestment. 
Job-Specific Responsibilities: Reporting to the Director of Cradle-to-Career Leadership and Learning, the Senior Program Manager will manage and support several signature talent development programs and initiatives, including EdRedesign’s <a href="https://edredesign.org/fellowship-cradle-career-partnership-leaders-launch" target="_blank">Fellowship for Cradle-to-Career Partnership Leaders,</a>&nbsp;<a href="https://edredesign.org/about/bam-senior-fellows" target="_blank">By All Means Senior Fellows Program</a>, and student engagement efforts. Specifically, they will hold responsibilities in the following areas:&nbsp;Fellowship for Cradle-to-Career Partnership Leaders<ul><li>Manage programming and operations of the Fellowship program, including logistics for virtual and in-person event planning in coordination with EdRedesign’s operations team, peer learning groups, and other program components as needed&nbsp;</li><li>Manage the operational coordination of the Fellowship selection process, including recruitment, selection, and matriculation&nbsp;</li><li>Work closely with the Director of Cradle-to-Career Leadership and Learning to provide input on program design and content and create learning materials and products in alignment with the fellowship curriculum and programming</li><li>Facilitate engagement between the Fellowship program, Harvard schools, centers, initiatives and affiliates</li><li>Ensure the effective implementation of Fellowship monitoring, evaluation, research, and learning strategy, including creating surveys, polls, tracking, analyzing, and synthesizing data to inform continuous improvement&nbsp;</li><li>Draft key communication materials for Fellow engagement including bi-weekly e-mails and ensuring materials are accessible via Canvas or other platforms</li></ul>By All Means Senior Fellows Program<ul><li>Manage programming and operations of the By All Means Senior Fellows program, including logistics for virtual and in-person event planning in coordination with EdRedesign’s operations team and related programming components as needed</li><li>Work closely with the Director of Cradle-to-Career Leadership and Learning to provide input on program design and content&nbsp;</li><li>Facilitate the learning and development of a cohort of graduate students serving as cross-sector leadership associates that provide programmatic and operational support to Senior Fellows&nbsp;</li><li>Facilitate engagement between the Fellowship program, Harvard schools, centers, initiatives and affiliates</li><li>Draft key communication materials for Senior Fellow engagement including periodic emails and coordinating with EdRedesign communications team&nbsp;</li></ul>Student Engagement&nbsp;<ul><li>Lead the development of EdRedesign’s expanded student engagement strategy to enroll Harvard students in&nbsp;</li><li>Manage the execution of student-facing engagements and opportunities, including coordinating across EdRedesign departments</li><li>Lead the coordination of student engagement opportunities for existing Fellowships and Communities of Practices, including hiring student teams and interns</li><li>Support the learning and development of students engaged with EdRedesign’s signature student engagment programming via internships, fellowships, research assistantships&nbsp; and related opportunities</li></ul>Special Projects&nbsp;<ul><li>In partnership with the Director of Cradle-to-Career Leadership Learning and EdRedesign Senior Leadership, explore, develop, and execute new talent and leadership development initiatives and programming as they emerge&nbsp;</li></ul>This is a one year term position with possibility of extension based on funding and department needs. 
Working Conditions: This position works a combination of on-campus and remote work based on business needs and manager approval. The opportunity for 100% remote work is available.&nbsp; All remote work must be performed within a state in which Harvard is registered to do business (CA, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT and WA). Candidates residing in other states are also encouraged to apply, though they would become employees of a third-party external payroll company rather than Harvard University. 
&nbsp; Qualifications Basic Qualifications: <ul><li>Bachelor’s degree or equivalent required</li><li>A minimum of 5 years of related experience, preferably in educational and/or social impact leadership</li></ul>Any candidate wishing to be considered must supply a cover letter in addition to their resume.&nbsp; Please upload both as one document. 
Additional Qualifications and Skills: <ul><li>Master’s degree or equivalent preferred</li><li>Commitment to EdRedesign’s mission, vision, and values</li><li>Strong oral, written, and interpersonal skills</li><li>Strong project management experience, including prior experience managing cohort-based programs with virtual and in-person components&nbsp;</li><li>Ability to travel to partner communities, attend national field-building events, and represent EdRedesign, the Harvard Graduate School of Education, and Harvard University professionally both internally and externally</li><li>Ability to engage in public speaking and session facilitation&nbsp;</li><li>Experience with adult learning principles and content curation&nbsp;</li><li>Ability to work with a team effectively across different projects and work streams</li><li>Ability to work independently, analyze problems, and develop practical solutions</li></ul> Additional Information <ul><li>Appointment End Date: 1 year from date of hire</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Compensation Range/Rate (including Shift Differential if applicable): </li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education,</li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 057. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Sr. Program Manager

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: South End Washington Primary CareAll Locations: 1601 Washington StreetPosition Summary: Baby Café is a welcoming, supportive drop-in center where pregnant and breastfeeding parents receive expert lactation care in a relaxed, community-based setting. We are part of a national network of Baby Cafés that provide free, high-quality breastfeeding support to all families. Our goal is to empower parents through education, encouragement, and compassionate care in a culturally sensitive environment. We are seeking a compassionate, knowledgeable, and experienced Certified Lactation Consultant (CLC) to join our Baby Café team to be a Clinical Co-lead. They will provide direct lactation support, lead the breastfeeding support group sessions, and promote a positive, inclusive atmosphere where parents feel welcomed, informed, and confident in their feeding choices.<ul><li>Serve as a clinical co-lead in operating the Baby Café, including opening the session, facilitating discussions, and ensuring a smooth and supportive experience from start to close.</li><li>As Clinical Co-lead, will co-direct clinical discussions and give advice by assessing and addressing common and complex breastfeeding challenges, using evidence-based sources. Support diverse family structures and feeding goals with evidence-based care.</li><li>As Clinical Co-lead, will lead group education and stay current in best practices and continuing education in lactation support.</li><li>Collaborate with partners when needed.</li><li>Volunteer coordination to help establish the Baby Café, promote the Baby Café in the community, and attendance of regular check-ins with the manager and the Baby Café team at South End</li><li>CLC will attend the mandatory initial BCUSA training and will attend updated “Refresher Trainings” that are deemed necessary by BCUSA, or requested by the staff and/or sponsors of the Baby Café.</li><li>CLC will complete Baby Café requirements, including:</li><li>-- Weekly verbal/text report given to an IBCLC</li><li>-- Quarterly face-to-face or conference call meeting between IBCLC and CLC to discuss case studies/issues</li><li>Collaborate with healthcare providers, community resources, and peer counselors</li><li>Maintain a clean, safe, and welcoming environment for families</li><li>Consistent, reliable, and punctual attendance at the weekly Baby Café that lasts 2 hours</li></ul>EDUCATION: <ul><li>Current Certified Lactation Counselor (CLC) or IBCLC license</li></ul>EXPERIENCE:<ul><li>3+ years of lactation counseling, or equivalent experience</li><li>Experience working with a diverse population</li><li>Preferred experience working in a Baby Café or similar group setting</li><li>Preferred background in maternal/child health, public health, or perinatal support</li></ul>SKILLS/ABILITIES:<ul><li>CPR- BLS certification</li><li>Excellent communication, listening, and teaching skills</li><li>Passion for supporting and empowering families</li><li>Preferred Bilingual or multilingual abilities</li></ul>Hourly Rate starting at $43.50 an hour, and up to $67.50 based on experienceEEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Lactation Consultant, Baby Cafe

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: Emergency DepartmentAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: The Emergency Department Paramedic is responsible for performing routine technical and clinical patient care in a busy Emergency department. Responsible for patient care of assigned patients under the general direction of the Emergency Department Medical Director with direct supervision by the Attending Physician and primary Registered Nurse.Essential Duties &amp; Responsibilities:<ul><li>Observes, recognizes, and reports signs and symptoms that require emergency treatment, initiates measures and/or first aid.</li><li>Accurately obtains, records, and reports vital signs and rechecks as indicated and reports abnormal findings to the primary nurse, charge nurse, or physician.</li><li>Sets up equipment for and/or assists physicians/clinicians with treatments, dressings, and tests as assigned.</li><li>Performs 12-lead EKG. Documents patient information and gives the EKG promptly to the appropriate nurse and physician.</li><li>Establishes and maintains IVs and hangs fluids according to physician orders.</li><li>Administers medications via the following routes: Oral, sublingual, nebulizer, IM, SC, ETT, IV Infusion, and IV Push in critical situations.</li></ul>Qualifications and Requirements:<ul><li>Graduate of an approved Paramedic Training program.&nbsp; Certification as an EMT-P is preferred.&nbsp; Certification in ACLS, BLS, and PALS required.</li><li>This job requires the ability to perform the following: Prolonged standing and walking. Occasional twisting, bending, reaching, pushing/pulling, sitting, kneeling and squatting, and lifting of 5-10 lbs.</li></ul>Hourly rate starting at $33.00 per hour, and up to $48 per hour based on experience.EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Paramedic

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Pay:$15.00 - $16.00 per hourTexas Roadhouse is looking for a To-Go Roadie to support our carry out operations, execute high standards of food quality and service, and ensure our To-Go guests experience the same Legendary Food and Legendary Service as our dine-in guests.As a To-Go Roadie your responsibilities would include:<ul><li>Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order</li><li>Uses proper phone etiquette when answering calls and taking orders</li><li>Knowledgeable of menu to accurately take and place orders</li><li>Demonstrates strong organization and accuracy when packaging orders</li><li>Works collaboratively with Back of House staff to complete orders</li><li>Partners with Restaurant Managers on quote times; accurately provides quotes to guests on the length of time to complete their order</li><li>Understands our online and mobile app ordering systems</li><li>Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions</li><li>Practices proper safety and sanitation procedures</li><li>Exhibits teamwork at all times</li></ul>If you think you would be a legendary To-Go Roadie, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. &nbsp;We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement up to $5,250 annually</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Texas Roadhouse

To-Go

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard John A. Paulson School of Engineering and Applied Sciences?At the Harvard John A. Paulson School of Engineering and Applied Sciences (SEAS), we work within and beyond the disciplines of engineering and foundational science to address the most pressing issues of our time. Through teaching and collaborative research, SEAS discovers, designs, and creates novel technologies and approaches to societal challenges – in service to the world, the nation, and our community. We collaborate across academic areas at SEAS and the larger university, and with colleagues in academia, industry, government and public service organizations beyond Harvard. By joining SEAS, you will be part of an inclusive community of dedicated problem-solvers who hold themselves – and one another – to the highest academic and professional standards. To learn more about us, please visit <a href="https://seas.harvard.edu/" target="_blank">https://seas.harvard.edu/</a>. Job Description Job-Summary:The Scientific Programmer is responsible for development and support of the cloud-based Integrated Methane Inversion (IMI) software to infer greenhouse gas fluxes from satellite observations: <a href="https://integratedmethaneinversion.github.io/" target="_blank">https://integratedmethaneinversion.github.io</a>. The Scientific Programmer also handles a variety of assignments within the Atmospheric Chemistry Modeling Group as a member of the GEOS-Chem Support Team.&nbsp; GEOS-Chem is a global transport model of atmospheric chemistry and composition used by hundreds of institutions world-wide and centrally managed at Harvard: <a href="https://geoschem.github.io/" target="_blank">https://geoschem.github.io/</a>. The Scientific Programmer incorporates new scientific and technical features submitted by the GEOS-Chem user community into the standard source code repository.&nbsp;This is a term appointment for six months with the possibility of extension.&nbsp;Job-Specific Responsibilities:<ul><li>Develop the IMI software and support if for its user community including training of new users.</li><li>Supporting GEOS-Chem on the AWS cloud.</li><li>Assisting Harvard post-doctoral fellows and graduate students with their research projects often involving implementing new scientific features into GEOS-Chem, conducting GEOS-Chem simulations, or preparing graphical output.</li><li>Learn from developer meetings with researchers how to design, plan, and implement software that enriches research productivity and reliability.</li><li>Maintain aspects of software code and custom data processing pipelines for complex environments.</li><li>Troubleshoot problems and suggest improvements to coding practices.</li><li>Grow skills in a specific technology to develop custom solutions to meet researchers needs.</li><li>Work in a team of developers and researchers in collaboration with systems professionals.</li><li>Maintain internal code design and development guides for future contributors.</li><li>Learn to teach workshops for researchers on sustainable software and data management practices.</li><li>Other duties as assigned.&nbsp;</li></ul>Working Conditions:Work is performed in an office setting.&nbsp; Qualifications Basic Qualifications: Minimum of two years’ post-secondary education or relevant work experienceAdditional Qualifications and Skills: <ul><li>Bachelor’s or advanced degree in atmospheric science, environmental engineering, or related field required.&nbsp;</li><li>Strong scientific programming experience required.</li><li>Experience with cloud-based computing and software management tools, such as git, is desired.&nbsp;</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education</li><li>Other Information: <ul><li>This is a term appointment for six months, with the possibility of extension.&nbsp;</li><li>Applicants should submit a resume and cover letter.</li></ul></li></ul>Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 056. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Scientific Programmer

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Kennedy School?The John F. Kennedy School of Government at Harvard University is one of 12 graduate and professional schools at the university. Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference. Job Description The Director of Strategic Operations will work closely with the Government Performance Lab's (GPL) Executive Director in a Chief of Staff-type role to translate the GPL’s strategic vision throughout the organization’s operations-- designing and implementing systems to improve GPL core functions in order to drive greater organizational impact. To this end, the Director of Strategic Operations will work closely with the Senior Director of Operations in leading a team overseeing the strategic direction of critical central functions including human capital, training, and staff and manager supports. This includes directly managing the Senior Operations Coordinator. The Director of Strategic Operations will also work closely with the GPL’s senior Policy Leads for each program area at the GPL to support translation from strategy to action. 
Job-Specific Responsibilities: <ul><li>Develop and implement strategy: Work with the GPL Executive Director and leadership team to refine GPL’s strategy by leading special projects that may include: assessing and advancing the GPL’s impact in the field, improving the GPL’s strategic knowledge management and impact framework, and supporting development. Support the Executive Director in integrating strategic direction across GPL policy areas and strategic capabilities.&nbsp;<ul><li>Strategic knowledge management: Work closely with GPL Policy Leads and staff to translate strategic decisions into action, providing resources and support, and facilitating efficient engagement with the GPL Executive Director. Lead improvements to the GPL’s knowledge management for key policy areas and tools, including processes to generate, organize, and document insights from project work across the GPL, facilitate cross-project and cross-jurisdiction learning, update GPL tools to reflect new insights, create and deliver trainings that move GPL staff to the cutting edge of knowledge in that area.&nbsp;</li><li>Development: Identify, conceptualize, and lead special projects that support the GPL’s leadership team in developing and pitching effective funding proposals that express the GPL’s strategic vision and direction.&nbsp;</li><li>Analytics to inform performance improvement efforts: Update and manage internal and external performance and impact measurement processes, including surveys and measures of staff engagement and performance and creation and testing of an impact framework and survey with GPL governments.&nbsp;</li></ul></li><li>Oversee strategic operations: Connect GPL strategy to the direction and execution of central functions, including hiring, events (such as all-staff convenings), training, and overall staff experience. Continually review current practices for needed improvements to increase GPL’s impact. Design and lead special projects that increase the efficiency, efficacy, and equity of the GPL’s practices in the following areas:&nbsp;<ul><li>Hiring and retention: Help the GPL maintain and improve its ability to attract and retain diverse, talented staff. Lead ongoing assessment and improvement of hiring, promotion, and retention practices. Work with the Senior Director of Operations to execute changes to these processes.&nbsp;</li><li>Onboarding and ongoing professional development: Ensure that staff are given support and training to successfully execute high-impact work. Strengthen staff training in core GPL capabilities (e.g., through all-staff meetings and convenings, new hire trainings). Lead the ongoing refinement of the GPL’s systems designed to assess and manage performance, promote growth of team members, and create transparent and equitable growth pathways. Administer the team’s performance management system, including its annual review process.&nbsp;</li><li>Manager supports: Lead improvements to manager supports and resources, including assembling and deploying management resources and supports for GPL managers. Help the GPL’s managers and leaders move forward key decisions.&nbsp;</li></ul></li><li>Staff, alumni, and government engagement: Support, create, and manage processes for improving GPL’s impact through staff, alumni, and government engagement. Foster the GPL’s alumni network to increase the impact of GPL staff after they leave the organization and to increase opportunities for current staff to learn more about careers in public service. Regularly maintain and update core organizational resources to ensure staff have access to current policies and procedures. Coordinate with staff affinity groups and external contractor.&nbsp;</li><li>Team culture: Contribute to an inclusive and supportive team culture, within which team members feel supported, included, and valued.</li></ul>The mission of the Harvard Kennedy School Government Performance Lab is to accelerate progress on difficult social problems by improving how state and local governments across the country function. Our team collaborates closely with government innovators in developing and testing ways to create more just and effective service systems in areas including child and family wellbeing, safety and justice, and homelessness and housing. To date, the GPL has engaged with 112 jurisdictions across 38 states and has conducted more than 278 projects shifting more than $7B in government spending toward results. Qualifications Basic Qualifications: <ul><li>Bachelor's degree and a minimum of 6 years of professional experience.&nbsp;</li><li>Candidates should submit a cover letter, current CV, writing samples, and list of 3 references.&nbsp;</li><li>Writing samples should include both 1. a memo or a slide deck used to advance a decision with senior stakeholders; and 2. a tool or support created by the candidate to assist with project management (such as a GANNT chart, project workplan, tracker, outline of new process, etc.).</li></ul> 
Additional Qualifications and Skills: Many kinds of experiences could prepare an individual to thrive in this role. We expect the strongest candidates will have many, but likely not all, of the qualifications listed below:<ul><li>Demonstrated commitment to supporting the needs and concerns of individuals from diverse cultures, backgrounds, and orientations, and the ability to apply that to their work.&nbsp;</li><li>Experience conceptualizing, structuring, and delivering projects and programs that result in meaningful improvements to an organization's operations or impact.&nbsp;</li><li>Experience in a rapid-growth, entrepreneurial organization or team.&nbsp;</li><li>Proven capacity to solve problems and identify key strategic insights that advanced the goals of the organization.&nbsp;</li><li>Track record of building, maintaining, and navigating complex relationships, such as with senior executives, clients, peer organizations, or funders. Experience balancing priorities across multiple stakeholders.&nbsp;</li><li>Demonstrated ability to handle sensitive information and decisions with discretion and sound judgement.&nbsp;</li><li>Experience with hiring, training, and retention processes.&nbsp;</li><li>Excellent written and verbal communications, including memos, slide decks, and public speaking.&nbsp;</li><li>Strong project management capabilities, with a demonstrated ability to independently manage projects to completion, establish priorities among multiple simultaneous deadlines, and sustain timely responses to deadlines and requests.&nbsp;</li><li>Flexible and able to thrive in a fast-paced, entrepreneurial, and highly interactive environment.&nbsp;</li></ul> Additional Information <ul><li>Appointment End Date: This is a fully benefits eligible term appointment, ending one year from date of hire with the possibility of renewal.</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education</li><li>Other Information: <ul><li>Candidates should submit a cover letter, current CV, writing samples, and list of 3 references.&nbsp;</li><li>Writing samples should include both 1. a memo or a slide deck used to advance a decision with senior stakeholders; and 2. a tool or support created by the candidate to assist with project management (such as a GANNT chart, project workplan, tracker, outline of new process, etc.)</li><li>Location can be flexible. &nbsp;</li><li>Position requires access to a major U.S. airport for occasional travel. &nbsp;</li><li>All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). &nbsp;&nbsp;</li></ul></li></ul>#LI-SC1Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Director of Strategic Operations, GPL

<h3>Job Description:</h3>Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.What to expect…In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.<ul><li>Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</li><li>Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</li><li>Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</li></ul>Advantages of our career development experience…<ul><li>You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</li><li>You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</li><li>You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</li><li>You get variety.You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</li></ul>The expertise we’re looking for…<ul><li>High energy and enthusiasm with a natural passion for helping people</li><li>Flexibility and self-motivation</li><li>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</li></ul>The Skills You Bring<ul><li>Eagerness to learn and build a career in financial services</li><li>Ability to deliver an outstanding customer experience</li><li>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</li><li>Coachability, collaboration and curiosity will fuel your success</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRA<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

598 Full Time Jobs in Foxborough, MA, USA