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<p><strong>Los Angeles, CA – Seeking Registered Nurse</strong></p><p>Join our team as a Registered Nurse, where we are focused on outpacing aging through a physician-guided, personalized approach to wellness. In this role, you will assess, plan, implement, evaluate, and interact with patients to provide and coordinate healthcare services and elevate patient experience. If you’re passionate about wellness and want to make a meaningful impact on people’s lives, we’d love for you to join our team.</p><p><strong>The Opportunity</strong></p><ul><li>Understanding of the concept of patient-centered care and knowledge of team-based care and evidence-based clinical practice guidelines.</li><li>Independently assess, evaluate, and interpret clinical information and care planning.</li><li>Collaborate with the Medical Director and/or Advanced Practice Provider to provide exceptional care, assisting during exams, diagnostic testing, and treatments.</li><li>Perform appropriate treatments as ordered by physician including injections, IV hydration, and performing point-of-care testing, in accordance with licensure, in an accurate and timely manner.</li><li>Prepare, administer, and record prescribed medications. Report adverse reactions to medications/treatments in accordance with the policy.</li><li>Document and record all care information concisely, accurately, and completely in a timely manner.</li><li>Maintain accurate and continued nursing documentation including patient histories, conditions, treatments, responses, pain management, and assessment of changes.</li><li>Reviewing visit summaries and home care instructions with patients including prescriptions provided and work or school notes as well as follow-up care.</li><li>Call patients with lab and test results; follow up with patients with abnormal test results.</li><li>Provide Case Management for patients that require referrals or follow up.</li><li>Provide individualized patient/family education customized to the patient and family members.</li><li>Maintain a clean, sanitary, and organized work environment.</li><li>Maintain established policies and procedures, objectives, performance improvement program, safety, environmental, and infection control standards.</li><li>Abide by all state rules and regulations.</li><li>Conduct self in a composed and professional manner.</li><li>Attend all required training and continuing education events.</li><li>Welcome members and guests into the facility, ensuring their first interactions are warm, genuine, and efficient.</li><li>Answer patient and client inquiries in a timely and polite manner; respond to inquiry or direct the caller to appropriate personnel while entering appropriate clerical notation into the documentation record (EHR, patient relationship manager, or booking software).</li><li>Assist in answering phones and taking accurate messages as needed.</li><li>Assist in directing clients to rooms and coordinating services such as WBC, Infrared Sauna, Cold Plunge, Compression, etc. Communicate in a courteous, professional, cooperative, and mature manner.</li><li>Maintain nursing supply inventory by checking stock to determine inventory levels; anticipating needed supplies; communicating with manager to place supply order.</li><li>Ensure operation of equipment by completing preventive maintenance requirements, following manufacturer’s instructions, troubleshooting malfunctions, calling for repairs.</li><li>Complete required facility and OSHA safety rules and procedures while on assignment.</li><li>Uphold HIPAA regulations.</li><li>Assist in daily studio operations including opening and closing the studio and maintaining a facility that is cared for and enticing.</li></ul><p><strong>Required Experience and Competencies</strong></p><ul><li>Associate Degree in Nursing required.</li><li>Current active Registered Nurse (RN) license in good standing in the state of practice required.</li><li>Current CPR Certification required.</li><li>Bachelor’s degree in nursing preferred.</li><li>1-2 years of nursing experience in an urgent care, primary care, or medical/health spa setting preferred.</li><li>Experience with electronic health record system preferred.</li><li>Knowledge of clinical compliance.</li><li>Strong clinical assessment and critical thinking skills.</li><li>Solid understanding of office procedures.</li><li>Excellent time management skills and the ability to multi-task to prioritize work.</li><li>Excellent customer service skills.</li><li>Excellent verbal and written communications skills.</li><li>Team oriented and productivity driven.</li><li>Ability to communicate clearly and professionally, verbally and in writing.</li><li>Ability to follow facility and OSHA safety rules and procedures.</li><li>Ability to uphold HIPAA regulations.</li><li>Ability to follow Privacy Policies regarding PHI and HIPAA set forth in the Privacy Policy Manual.</li><li>Punctual and dependable for assigned/confirmed shifts.</li><li>Familiar with charting in an electronic health record.</li><li>Ability to work well with a multidisciplinary team.</li><li>Ability to work independently, be attentive to detail, and maintain a positive attitude.</li><li>Ability to problem solve and be self-motivated.</li><li>Commitment to excellence and high standards.</li><li>Versatile, flexible, and willing to work within constantly changing priorities with enthusiasm.</li><li>Able to operate computer software with training.</li><li>Strong interpersonal skills and able to understand and follow written and verbal instructions.</li><li>Ability to deal effectively with diverse individuals at all organizational levels and with external customers.</li><li>Proficient in all MOOV Health &amp; Wellness equipment, services, and treatment modalities.</li></ul><p><strong>The Practice</strong></p><p><strong>MOOV Health and Wellness</strong></p><p>At MOOV, we believe that aging doesn’t have to mean slowing down. Our focus is helping individuals outpace aging by embracing a proactive approach to their health. Through a personal, pioneering, and physician-led approach, we offer solutions that promote physical, mental and emotional well-being, unlocking each member’s full potential.</p><p><strong>The Community</strong></p><ul><li>Los Angeles, California, is an iconic city that offers an unmatched blend of culture, entertainment, and opportunity, making it an incredible place to live and work.</li><li>Known as the entertainment capital of the world, it’s home to famous landmarks like the Hollywood Sign, the Getty Center, and the Griffith Observatory.</li><li>The city offers endless things to do, from exploring world-class museums and dining in vibrant neighborhoods to enjoying outdoor activities like hiking in the Santa Monica Mountains or relaxing on its stunning beaches.</li><li>Los Angeles has a Mediterranean climate, with warm, sunny summers and mild winters, ideal for year-round outdoor living.</li><li>Its diverse population, thriving arts scene, and robust job market across various fields create a dynamic environment.</li><li>With its blend of urban excitement and natural beauty, Los Angeles is truly a unique and inspiring place to call home.</li></ul><p><strong>Benefits &amp; Beyond*</strong></p><p>MOOV cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.</p><ul><li>Superior health plan options.</li><li>Medical, dental, vision, HSA/FSA, life coverage, and more.</li><li>401(k) retirement savings plans.</li><li>Generous paid time off.</li><li>Voluntary benefits and family planning support.</li><li>Professional and career development programs.</li><li>Employee Assistance Program (EAP).</li><li>Wellness program.</li><li>Commuter benefits.</li><li>Student loan refinancing discounts.</li></ul><p>Salary range for this role is $45.00 per hour.</p><p>*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.</p><p>MOOV does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. MOOV is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.&nbsp;</p><p><strong>Applicants only. No agencies please.</strong></p>

Vituity

Registered Nurse - MOOV - Los Angeles

<p><b>Salary Range:&nbsp;</b>&nbsp;$88,854.00&nbsp;(Min.) -&nbsp;$115,509.00&nbsp;(Mid.) -&nbsp;$142,166.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Specialty Health Plans Auditor III, Finance, is offering a $5,000 sign-on offer. This role is responsible for all aspects of planning, execution, reporting, and corrective action plans, monitoring of financial solvency for specialty health plans and vendors. This includes medical, vision, dental, behavioral health, transportation, and telehealth services providers. &nbsp;These audits are intended to ensure that L.A. Care delegates comply with applicable regulatory requirements and L.A. Care contractual agreements across all lines of business.</p><p>Acts as a Subject Matter Expert, serves as a resource and mentor for other staff.</p><h4>Duties</h4><p>Performs financial audits and/or financial analyses for Specialty Health Plans on the quarterly and annual basis.</p><p>Performs financial analyses for L.A. Care vendors on the quarterly and annual basis.</p><p>Provides timely and accurate deliverables to ensure financial solvency compliance with regulatory and contractual requirements for plan partners, participating provider groups, capitated hospitals, specialty health plans, and vendors.</p><p>Collaborates in the creation and implementation of standardized audit workpaper and reporting templates.</p><p>Is cross trained on financial solvency reviews for Participating Physician Group (PPGs), PPs, and capitated hospitals.</p><h4>Reviews and updates annually the department’s Policies and Procedures (P&amp;Ps).&nbsp; Ensures that any new or updated Policy and Procedure is reviewed and approved by management prior to submission. </h4><h4>Supports the formalization of key internal processes and monitoring tools.</h4><h4>Accountable for the completion of requests from Legal Department, Delegation Oversight’s monitoring oversight and reporting.</h4><h4>Responsible for the overall communication and collaboration with interdepartmental personnel, leadership, specialty health plans, and vendors.</h4><h4>Collaborates on the design, implementation, and reporting of special projects.</h4><h4>Collaborates on the design and implementation of reports and tools for corrective action plan issuance and non-compliance notifications.</h4><h4>Collaborates on the assessment, communication, and implementation of regulatory requirements that may impact internal processes.</h4><h4>Duties Continued</h4><h4>Applies subject expertise in evaluating business operations and processes. Identifies areas where technical solutions would improve business performance. Consults across business operations, providing mentorship, and contributing specialized knowledge. Ensures that the facts and details are correct so that the project’s/program's deliverable meets the needs of the department, organization and legislation's policies, standards, and best practices. Provides training, recommends process improvements, and mentors junior level staff, department interns, etc. as needed.</h4><p>Performs other duties as assigned.</p><h4>Education Required</h4>Bachelor's Degree in Accounting or Related FieldIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree<h4>Experience</h4><p><b>Required:</b></p><p>At least 4 years of experience in conducting financial audits.&nbsp; </p><p>At least 5 years of related experience in the managed health care industry.&nbsp; </p><h4>Skills</h4><p><b>Required:</b></p><p>Excellent analytical and critical thinking skills.</p><p>Action-oriented, self-starter, and excellent motivator.</p><p>Excellent verbal and written communication skills.</p><p>Able to prioritize assignments, and able to independently with minimum supervision. </p><p>Ability to interface professionally with both internal and external customers at all levels of the organization.</p><p>Proficiency in Microsoft Office (Excel, PowerPoint, and SharePoint).</p><h4>Licenses/Certifications Required</h4>And/Or any of the following Licenses/ Certifications:Certified Public Accountant (CPA)Certified Internal Auditor (CIA)Certified Fraud Examiner (CFE)Certified Management Accountant (CMA)<h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Accounting, CPA, Internal Audit, Medical, Audit, Finance, Healthcare                                                    </p>

L.A. Care Health Plan

Specialty Health Plans Auditor III Finance  **$5,000 Sign On

<p><b>Salary Range:&nbsp;</b>&nbsp;$102,183.00&nbsp;(Min.) -&nbsp;$132,838.00&nbsp;(Mid.) -&nbsp;$163,492.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Supervisor of Utilization Management (UM) RN is responsible for executing the day-to-day operations of the UM department, and monitoring the Care Management (CM) staff’s responsibilities and activities. This includes, but not limited to, ensuring proper staffing and coverage; monitoring and evaluating departmental operations to ensure optimal efficiency, productivity, and effectiveness; documenting and appropriately addressing excellence or deviations in work, departmental, and organizational expectations; and conducting intermittent and annual performance evaluations. This role assists in triaging identified issues/problems and forming resolution within the scope of work/licensure. The Supervisor is a subject matter expert (SME) in Care/Case/Utilization Management and supporting regulations, policies, protocols, and procedures. This position serves as a formal and informal instructor, and escalates issues/concerns to the appropriate person when outside of their scope.</p><p>This position is responsible in assisting with and development and maintenance of a successful and cohesive unit, with high level of productivity and accuracy to achieve the department's overall performance metrics. The Supervisor ensures all functions of the UM department are operating in accordance with the organization's mission, values and strategic goals, which are focused on quality care delivery and continuous improvement; and are provided in a manner that is responsive and sensitive to the needs of L.A. Care's culturally diverse membership.</p><p>The position supports the UM Manager/Director. This role also assists UM Educator/Manager/Director in identification of training needs including, but not limited to, collaborating in development of programs, training materials, competency checklist, and orientation checklists necessary to meet education and training needs of UM staff.&nbsp; The position supervises all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct-reports.</p><h4>Duties</h4><p>Ensures adequate/appropriate distributions of workforce, assignments and time off requests. &nbsp;Participates in the hiring and termination process providing recommendations with appropriate supporting documentation.</p><p>Monitors of staff's performance including productivity and compliance with regulatory requirements, compliance with policies. &nbsp;Identifies, communicates and coaches to improve staff performance. &nbsp;Develops tools, job aids, and workflows to optimize the process flow, performance and productivity of the UM team. &nbsp;Completes intermittent and annual staff evaluations.</p><p>Serves as the primary resource for all business-related questions/issues raised by staff; escalates to appropriate leader/team when necessary.</p><p>Recommends and implements process improvement measures to achieve department's performance measures outcomes and goals.</p><p>Plans and oversees UM activities according to model of care, program description and policy and procedures to provide timely, quality care and services to members.</p><p>Maintains all assigned reporting responsibilities, conducts regular audits to ensure compliance with community, industry and organizational standards including regulatory requirements. Serves as a super-user on electronic programs and systems used by the department.</p><p>Assists in the development of programs, workflows, tools, training materials, orientation checklists, and competency checklist necessary to meet educational needs. &nbsp;Trains new staff, remediation of seasoned staff and cross training as needed in specified business lines. &nbsp;<br><br>Serves as a leader and role model as well as technical and informational resource for staff and peers.</p><h4>Duties Continued</h4><p>Fosters a culture that encourages employee contribution to ensure that the department maintains an environment in which quality flourishes.</p><p>Services as member/resource/liaison to the Interdisciplinary Care Team. &nbsp;</p><p>Recommends resources to improve performance standards in terms of Utilization Management. &nbsp;Collaborates with peers and colleagues within the organization to address process improvements, member's needs, department and organizational enhancements and communicate development as appropriate.</p><p>Participates on internal and external committees as delegated or assigned.</p><p>Serves as a consultant to other departments or organizations as needed.</p><p>Responsible for the daily workflow and leading the work of assigned staff.&nbsp; This role will mentor, coach, act as a resource and provide feedback on performance of assigned staff.</p><p>Performs other duties as assigned.</p><h4>Education Required</h4>Associate's Degree in Nursing<h4>Education Preferred</h4>Bachelor's Degree in Nursing<h4>Experience</h4><p><b>Required:</b><br>Minimum of 7 years of acute/clinical care experience.<br></p><p>Minimum of 2 years of experience in Case/Care/Utilization Management in an acute care or health plan setting. </p><p>Minimum of 3 years leading process, program, or staff or supervisory experience.</p><p>Equivalency:&nbsp; Completion of the L.A. Care Management Certificate Training Program may substitute for the supervisory/management experience requirement.</p><h4>Skills</h4><p><b>Required:</b><br>Knowledge of state, federal and regulatory requirements in Care/Case/Utilization Management.</p><p>Strong verbal and written communication skills.</p><p>Computer literacy with proficiency with Microsoft Word, Excel, etc. and ability to learn core departmental computer systems and software.</p><p>Excellent organizational, time management, and interpersonal skills.</p><p>Must be detailed-oriented, energetic, and an enthusiastic team player.</p><p>Must be able to work independently.</p><h4>Licenses/Certifications Required</h4>Registered Nurse (RN) - Active, current and unrestricted California License<h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Nursing, Registered Nurse, Healthcare                                                    </p>

Supervisor, Utilization Management RN

<p><b>Salary Range:&nbsp;</b>&nbsp;$50,216.00&nbsp;(Min.) -&nbsp;$62,770.00&nbsp;(Mid.) -&nbsp;$75,324.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Managed Long Term Services and Supports Coordinator II is responsible for MLTSS Outreach to members accessing for unmet needs and barriers in care. The position handles question(s) and resolves issues. This position provides members and others with basic information about MLTSS services and commonly requested information, resolves basic issues as possible. This position collaborates with other L.A. Care departments and CBOs as a subject matter expert when implementing new initiatives and educational materials related to MLTSS. The position is also responsible for Long Term Care Institutional Preferred Provider Group reassignment and Long term Care discharge summaries. The position assists the MLTSS department and L.A. Care's contracted Provider Network in understanding MLTSS programs so that we can ensure members, families, and caregivers, have easy access to a service delivery system that improves the well-being of our members while giving them an opportunity to remain living safely in their homes. MLTSS consists of: In-Home Supportive Services (IHSS), Multipurpose Senior Services Program (MSSP), Care Plan Options (CPO), Long Term Care (LTC), Community Based Adult Services (CBAS) and services provided by Community Based Services (CBO).</p><h4>Duties</h4><p>Outreaches to member(s) based on HRA data received in MLTSS Queue assessing for unmet needs or barriers in care. Provides general information about MLTSS benefits available and coordinating care by making appropriate referrals to MLTSS programs, community resources and coordinating care with member Preferred Provider Group/PCP when services are put in place. (30%)</p><p>Implements and conducts new hire orientation for MLTSS, Customer Solution Center, Social Services, Behavioral Health, Disease Management, Case Management and Utilization Management as needed. (10%)</p><p>Responsible for Long Term Care Institutional Member reassignment for member residing in LTC and for members who transition to the community, including processing of LTC discharge summaries assigning member back to a regular PPG. Troubleshoots iPPG reassignment issues such as the direct (25%)</p><p>SME in newly implemented Model of Care supporting LTC and CBAS Team, with difficult placement, member transitioning to the community, medical records request, maligns, decertification's and other duties. (25%)</p><p>Performs other duties as assigned. (10%)</p><h4>Duties Continued</h4><h4>Education Required</h4>High School Diploma/or High School Equivalency Certificate<h4>Education Preferred</h4>Associate's Degree<h4>Experience</h4><p><br><b>Required:</b></p><p>At least 1 year of related experience, preferably in managed care, Medi-Cal, Managed Long Term Services &amp; Supports, and/or as Medical Assistant.</p><h4>Skills</h4><p><b>Required:</b></p><p>Strong verbal &amp; written communication skills. </p><p>Proficiency with Microsoft Word &amp; Excel.</p><p>Strong organizational, prioritizing, time management and interpersonal skills, along with sound judgment.</p><p>Knowledge of medical terminology.</p><h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Behavioral Health, Social Services, Medical Assistant, Healthcare, Service                                                    </p>

Managed Long Term Services and Supports Coordinator II

<p><b>Salary Range:&nbsp;</b>&nbsp;$60,778.00&nbsp;(Min.) -&nbsp;$75,950.00&nbsp;(Mid.) -&nbsp;$91,166.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Paralegal II provides support on a wide variety of legal matters handled by the department, which may include: 1) all phases of litigation (including pre-litigation and arbitrations), 2) transactional matters (including vendor and provider contractual documents, policies and procedures, and agreements), and regulatory matters. </p><p>The Paralegal II researches and analyzes law, investigates facts, conducts and coordinates document collections and prepares and maintains legal and business documents for review, approval, and use. In carrying out these duties, the Paralegal communicates with various departments and external contacts, prepares business correspondence and reports, and assists with the creation and maintenance of Company documents and department files. </p><p>The Paralegal II is moderately supervised by attorneys and required to utilize independent judgment to complete activities and functions. </p><h4>Duties</h4><p><b>Research and Analysis:</b><b>50%</b></p><p>Research, monitor, update, and maintain current knowledge of developments in federal and state legislation, rules, regulations, and industry guidelines. Perform factual investigation and research. Analyze data, write reports and other documents as requested. </p><p>Prepare and maintain legal and regulatory documentation pertinent to L.A. Care's organizational documents, including but not limited to managed care licensure; ensure timely preparation and submission of all documents required to maintain such licensure.</p><p>Facilitate policy and procedure review to maintain compliance with regulatory agencies. Draft and file regulatory documents. Prepare legal documents for review, approval, and use by attorneys, as requested. Prepare, review, proofread, compile, and summarize a variety of legal correspondence, documents and other legal matters related to the normal functioning of the department and/or other ongoing administration of existing cases or orders. &nbsp;</p><p><b>Administrative:</b><b>35%</b></p><p>Organize, maintain, and update departmental logs and files, using department approved technology platform/software/application. Provide administrative assistance as needed ranging from taking messages to drafting, correspondence, scheduling meetings, typing, scanning, uploading documents and participating in projects as requested. </p><p>Perform other duties as assigned. <b>15%</b></p><h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree<h4>Experience</h4><p><b>Required:</b></p><p>Minimum of 2 years of paralegal experience in a health plan or healthcare organization, law firm, handling complex assignments relating to regulatory, public law or health care issues; litigation support on cases relating to employment, business and/or health care matters OR minimum of 4 years of experience and working knowledge of public agencies regulatory requirements e.g., Brown Act, California Public Records Act, Form 700s, Conflicts Laws, Knox Keene Act, Health Care Privacy (HIPAA, CMIA), CMS and DHCS etc.; and health care organizations e.g. physician groups, hospitals, health plans etc. </p><p>Experience in a fast-paced complex office setting, working with multiple priorities under deadline pressures. </p><p><b>Preferred: </b></p><p>Minimum of 5 years of paralegal experience in vendor, provider contracts and/or administrative law.</p><p>Experience in highly regulated industry and support on transaction work.</p><h4>Skills</h4><p><b>Required:</b></p><p>Knowledgeable in the use of legal technology and other related research platforms.</p><p>Attention to detail, accuracy in document preparation and review, and strong organizational skills.</p><p>Must be strongly proficient in the use of computers (desktop/laptop) and supporting operating system (OS). </p><p>Excellent interpersonal skills. Works as part of a team and is highly collaborative. </p><p>Excellent communication and writing skills.</p><p>Must be proactive and accountable. A self-starter with multi-tasking abilities.</p><h4>Licenses/Certifications Required</h4>Paralegal certification from ABA accredited paralegal program<h4>Licenses/Certifications Preferred</h4>Advanced Paralegal Certification<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p><b>General Legal Services Unit: </b></p><p>The position reports to General Counsel or managing attorney of General Legal Services Unit. Under moderate supervision of attorneys, this position is responsible for handling, assisting with and performing essential duties and responsibilities on assigned matters within the Unit including supporting compliance with public agency laws, litigation (creating pleadings, filings, familiarity with government claims, discovery etc.), Form 700s, compliance with conflict of interest, labor and employment laws. The position may also be responsible for providing support on transactional work (vendor contracting and procurement), workplace investigations, records requests subpoenas, and trainings.</p><p><b>Health Care Legal Services: </b></p><p>Position reports to General Counsel or managing attorney for Health Care Legal Services Unit. Under moderate supervision of attorneys, this position is responsible for handling, assisting and providing support on assigned legal matters within the responsibility of the unit. This includes preparing and maintaining documentation pertinent to L.A. Care's Managed Care licensure and ensure timely preparation and submission of all documents required to maintain such licensure. Responsibilities also include under supervision of department attorneys, prepare, review, proofread, compile, and summarize a variety of legal correspondence and documents involving regulatory filings and matters related to the normal functioning of the department or other ongoing administration of existing cases or orders.</p><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Claims, Insurance                                                    </p>

Paralegal II

<p><b>Salary Range:&nbsp;</b>&nbsp;$67,186.00&nbsp;(Min.) -&nbsp;$87,342.00&nbsp;(Mid.) -&nbsp;$107,498.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Lead Community Resource Center (CRC) is responsible for the daily workflow and leading the work of assigned staff.&nbsp; This role will mentor, coach, act as a resource and provide feedback on performance of assigned staff.&nbsp; The Lead will assist the CRC Manager with developing a successful and cohesive CRC team.</p><p>The CRCs serve anyone in the community in which they are located; and therefore, this role will additionally provide expertise on developing and monitoring effective referral processes to connect non-member cases to the appropriate external resources.&nbsp; The lead will monitor and assess the planning, development, implementation, and analysis of CRC services, programming, and vendor management.</p><p>The Lead will support manager with immediate urgent decisions for center operations as applicable if manager is not available.&nbsp; Responsible for the daily workflow and leading the work of assigned staff.&nbsp; This role will mentor, coach, act as a resource and provide feedback on performance of assigned staff. </p><h4>Duties</h4><p>Leads the work of assigned staff; regularly assigns and checks the work of others, providing guidance, training and feedback on performance to department management.&nbsp; Oversees the daily office workflow, develops and recommends enhancements to process and procedures.&nbsp; 10%</p><p>Manages complex projects, engaging and updating key stakeholders, developing timelines, leads others to complete deliverables on time and ensures implementation upon approval. 10%</p><p>Mentors and trains staff on special projects and processes that support the overall operation of the CRC to provide an excellent customer experience, represent the CRC brand, and implement innovative programs.&nbsp;&nbsp; Proactively monitors risks and provides recommendations and implements mitigation plans to keep initiatives on-track.&nbsp;&nbsp; Implements continuous process improvements to workflows, processes, and customer-centric support and member engagement are well as propose solutions for the implementation of new services. 10%</p><p>Oversees member-centric customer service to respond to a wide range of simple to complex inquiries and bridges members to appropriate resources.&nbsp; Monitors implementation of child development activities and programs to support children development while parents and guardians attend a class or service appointment at the CRC.&nbsp;&nbsp; 10%</p><p>Leads implementation of extended-hour schedule by providing operational support and demonstrated commitment to offering high quality in-person service supporting CRC staff working extended-hour schedules to support members and visitors that may need services outside of regular operating hours and days based on business needs. Escalates complex member/visitor or staffing issues to manager as appropriate. 10%</p><p>Create desk level procedures and provides extensive consultation on health care access issues and identification of resource needs based on social drivers identified through a health assessment process.&nbsp; Leads cross-functional collaboration with multiple L.A. Care health plan departments.&nbsp; Implements the coordination of member service support across L.A. Care departments to ensure accountability and promote positive health care outcomes. 10%</p><h4>Duties Continued</h4><p>Leads work plan development to define building, maintaining, and nurturing meaningful relationships with key internal and external stakeholders; and, monitors the growth of the CRC partnership brand recognition.&nbsp; 10%</p><p>Assesses partnership opportunities and identifies key community stakeholders, assesses community needs, and gathers and analyzes data to inform an integrated approach to outreach activities and targeted member engagement.&nbsp; Makes recommendations for bridging members of the community to physical and health education programs and classes that will enhance health outcomes and member experience.&nbsp;&nbsp; 5%</p><p>Provides support to the CRC management in developing strategies and tactics to implement community and provider outreach and engagement initiatives to increase member traffic at a CRC and bridge members of the community to classes and resources.&nbsp;&nbsp; Oversees the&nbsp; member engagement platforms by developing and implementing&nbsp; a strategy for CRC staff to act as a liaison to the L.A. Care departments that play a role on CRC-specific marketing, communications, and promotional initiatives to promote member and community engagement.&nbsp; 10%</p><p>Creates and leads community initiatives leveraging relationships within L.A. Care and Blue Shield Promise Health Plan and with community stakeholders to promote access to health care programs, classes, and preventative services offered at the CRC. 5%</p><p>Provides training and education to other L.A. Care departments on the necessary steps to implement relevant services and activities that will resonate with and engage members of the CRC community. 5%</p><p>Performs other duties as assigned.&nbsp; 5%</p><h4>Education Required</h4>Associate's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Bachelor's Degree<h4>Experience</h4><p>Required:</p><p>A minimum of 4 years of experience in community events and leading projects focused on health care, public health, or health education.</p><p>At least 6 months of experience leading projects and/or staff, managing relationships with multiple stakeholders and have worked as a senior CRC Specialist.</p><p>Health care product experience including one of the following health care programs: Medicaid/Medi-Cal, Covered California, or Medicare Special Needs Plan.</p><p>Experience working cross-functionally with Care Management, Social Services, Health Education, and other social service or clinical teams.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </p><p>Preferred: </p><p>Experience with Salesforce Customer Relationship Management (CRM) platform.</p><h4>Skills</h4><p><b>Required:</b></p><p>Strong verbal and written communication and presentation skills</p><p>Excellent organizational skills.</p><p>Must be a detail-oriented, collaborative and enthusiastic team player. </p><p>Strong ability to garner consensus on and support for new partnerships and initiatives, particularly when projects rely on participation by multiple internal or external stakeholders. </p><p>Demonstrated ability to solve complex issues and identify creative solutions to assist members and community stakeholders.</p><p>Demonstrated ability to troubleshoot problem areas, recommend effective alternative solutions, and provide optimal customer service for internal and external customers.</p><p>Demonstrates action oriented leadership ability to take on new opportunities and rewarding challenges with a sense of urgency, high energy, and enthusiasm.</p><p>Strong ability to multi-task and meet competing deadlines while maintaining attention to detail and accuracy.</p><p>Strong ability to build effective teams with persuasive skills and ability to motivate others.</p><p>Must be able to work independently or as part of a diverse team while being business-minded as well as empathetic towards members.</p><p>Ability to take initiative and act on anticipated business needs without prompting from management.</p><p>Exceptional customer service skills.</p><p>Strong ability to adapt quickly to a fast-changing environment.</p><p>Advanced proficiency in MS Office including Outlook, Word, Excel, and PowerPoint.</p><p>Strong interpersonal skills and ability to read non-verbal cues with a high level of situational adaptability.</p><p>Ability to make sound decisions with incomplete information.</p><p><b>Preferred:</b></p><p>Knowledge and understanding of the unique needs of the Medi-Cal beneficiary populations within a social service, healthcare, not-for-profit, or government setting. </p><p>Knowledge of public agencies, organizations, and other resources that support Community Resource Center visitors.</p><h4>Licenses/Certifications Required</h4>Cardiopulmonary Resuscitation (CPR) Certified within 120 days of hire.<h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><p><b>Required:</b></p><p>Within 120 days of hire: Cardiopulmonary resuscitation (CPR) and California Mandated Reporter. </p><p>Management of Aggressive Behavior (MOAB), de-escalation techniques training, safe lifting practices training. Emergency Action Plan (EAP).</p><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p><b>Required:</b><br>Requires walking, standing to a significant degree, dexterity of hands and fingers to operate a variety of standard office equipment. Requires sitting most of the time, but entails bending/ lifting, pushing and/or pulling of arm or leg controls. The job may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.)</p><p>Travel to offsite locations for work</p><p>Ability to work some evenings and weekends.</p><p><b>Preferred:</b></p><p>Bilingual in one of LA Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese&nbsp;&nbsp; </p><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Behavioral Health, Public Health, Relationship Manager, Social Services, Medicare, Service, Customer Service, Healthcare                                                    </p>

Lead Community Resource Center

The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp;<br>Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul><p>Expected Compensation: $3,000-$10,000</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

AutoNation

Sales Associate at AutoNation Chevrolet Valencia

The Service Director/Manager is the leader of the Service department within an AutoNation store.&nbsp; This role drives the performance of Service Area by attracting, developing and retaining great talent and creating an exceptional service experience for our Customers. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Setting a clear vision and goals for the Service Department to achieve targeted performance.</li><li>Driving a highly efficient sales and production operation to get Customers in an out quickly while ensuring our “fix it right the first time” brand promise is upheld.</li><li>Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes</li><li>Attracting, developing and retaining the very best talent for the store.</li><li>Creating an exceptional customer experience to drive customer loyalty.</li><li>Ensuring the Service area is retail-ready with proper displays, point-of-purchase information and visible competitive pricing for maintenance products.</li><li>Managing the business in accordance with AutoNation and manufacturer requirements and processes.</li><li>Analyzing the business to determine shortfalls and developing action plans to improve performance.</li><li>Driving the business through a high-level of involvement in the day-to-day operations.</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><ul><li>The performance of a Service Director/Manager is measured by achieving:</li><li>Targeted sales and profit</li><li>Targeted expense management</li><li>Targeted Associate retention</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Service and/or Parts Management experience</li><li>Ability to set and achieve targeted goals</li><li>Proven ability to attract, develop and retain great talent</li><li>Strong financial and business acumen and the ability to drive revenue and profitability</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp;<br>What are the opportunities for career growth?</h2><ul><li>Our Service Directors have a few options for career growth and development after success in this role. &nbsp;Opportunities may include:</li><li>Market Customer Director</li><li>Other Corporate or Region support role</li></ul><p>This is a commission-based role with an estimated income of $4-15k/month.</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Service Director at AutoNation Honda Valencia

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.<p><b>Sell with Confidence. Grow with AutoNation.</b></p><p>AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.</p><p><b>Why You’ll Love Working Here:</b></p><ul><li>Competitive benefits</li><li>Career paths into finance, management, and beyond</li><li>A culture built on trust, transparency, and teamwork</li></ul><p><b>What We’re Looking For:</b></p><ul><li>Strong communication and interpersonal skills</li><li>A desire to help people and exceed expectations</li><li>Sales or customer service experience preferred</li></ul><p>Apply now and start building a career with purpose and potential.</p><p>With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.</p><h2>What are the requirements for this job?</h2><ul><li><p>High school diploma or equivalent</p></li><li><p>Proven ability to provide an exceptional customer experience</p></li><li><p>Drive to set and achieve targeted goals</p></li><li><p>Prior sales experience, retail preferred</p></li><li><p>Demonstrated communication, consultative, interpersonal and organizational skills</p></li><li><p>The willingness to follow up with customers</p></li><li><p>Experience and desire to work with technology</p></li><li><p>Valid in-state driver’s license and an acceptable, safe driving record</p></li><li><p>Why should I come work for AutoNation?</p></li><li><p>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</p></li></ul><p>This is a commission-based role with an estimated income of $4-12k/month.</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Sales Associate-eCommerce/Phone at AutoNation CDJR Valencia

The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to AutoNation. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.</li><li>Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.</li><li>Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.</li><li>Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.</li><li>Stock incoming inventory in the correct location.</li><li>Maintain the parts department in clean and orderly manner.</li><li>Provide customers with needed information and offer additional sales opportunities.</li><li>Create and maintain merchandising display to promote product sales.</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><ul><li>The performance of a Parts Retail Sales Associate is measured by achieving:</li><li>Achieve Parts Sales Targets</li><li>Achieve Customer Satisfaction Targets&nbsp;</li><li>What are the requirements for this job?</li><li>High School diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>One year of experience in an automotive parts department.</li><li>One year of sales experience</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li></ul><p>Starting at $40k + annually</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

537 Full Time Jobs in Los Angeles, CA, USA