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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Authorization Modernization Program (AMP) is a high priority strategic initiative aimed at uplifting the authorization platform (CAS), which performs critical tasks to support business processes across multiple touch points in the customer lifecycle, for e.g. deciding approval or decline of a transaction based on a business logic, applying payment information, computing key data elements (exposure, delinquency, risk scores, etc.), triggering risk strategies and cascading credit risk related information to other critical systems like RAVEN (for customer communication), WCC (for credit servicing), MYCA (customer self service), etc.The position of Analyst, US Commercial AMP Servicing is within the Commercial Customer and Limit Management team, part of the Commercial Credit Risk organization. The position will report into the Manager, US AMP Servicing and will work closely with business partners across the organization (GSG, Compliance, GCO, Capabilities, CFR peers and leaders). The successful candidate will be responsible for designing POA processes across credit digital and case management functions globally, and closely collaborating with various GSG teams to apply process synergies. This role will also provide the incumbent ample opportunities to lead and influence partners within and outside CFR. The key responsibilities are:&nbsp;<ul><li>Lead transformation of the next gen authorization / customer management capability by defining requirements for key functions of credit concern identification and subsequent servicing (trigger, communication, treatment) globally (including Global Consumer and Small Business Services). </li><li>Collaborate with SMEs from these functional areas to understand end to end process and leverage understanding to drive scope alignment, discovery, design and subsequent implementation. </li><li>Conceptualize and deliver robust and scalable capability, and support functions within it, by leveraging platform uplift synergies across CFR and GSG.&nbsp;</li><li>Deepen understanding of relevant functions and data elements to map out requirements for relevant customer journeys. </li><li>Use analytics to identify key areas to simplify or prioritize for uplift. </li><li>Influence various stakeholders to seek alignment on various decision points</li></ul>Qualifications:<ul><li>Interest in commercial credit risk </li><li>Experience in analyzing structured/unstructured data using SQL or Python </li><li>Internal Description Proficiency with Microsoft Office, especially MS Excel and PowerPoint</li><li>Attention to detail and comfortable working with large data sets </li><li>Capability of translating data-driven insights into actionable results </li><li>Ability to drive change, influence without authority and deliver results </li><li>Desire to build business cases and manage projects </li><li>Logical, consultative, and adaptive to change</li><li>Strategic thinking, ability to work independently and prioritize tasks</li><li>Positive energy, collaboration and excellent communication skills are a must</li><li>Undergraduate degree required</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Analyst - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Team Overview: Global Credit &amp; Model Risk Oversight, Transaction Monitoring &amp; GRC Capabilities (CMRC)&nbsp;provides independent challenge and ensures that significant Credit and Model risks are properly evaluated and monitored, and Anti-Money Laundering (AML) risks are mitigated through the transaction monitoring program. In addition, CMRC hosts the central product organization responsible for the ongoing maintenance and modernization of GRC platforms and capabilities. How will you make an impact in this role? The AML Data Capabilities team was established with a mission to own and govern data across products – raw data, derivations, organized views to cater for analytics and production use cases and to manage the end-to-end data quality. This team comprises of risk data experts with deep SME knowledge of risk data, systems and processes covering all aspects of customer life cycle. Our mission is to build and support Anti-Money Laundering Transaction Monitoring data and rule needs in collaboration with Strategy and technology partners with focus on our core tenets of&nbsp;Timeliness,&nbsp;Quality&nbsp;and&nbsp;process&nbsp;efficiency. Responsibilities include:<ul><li>Develop and Maintain Organized Data Layers to cater for both Production use cases and Analytics for Transaction Monitoring of Anti-Money Laundering rules.</li><li>Manage end to end Big Data Integration processes for building key variables from disparate source systems with 100% accuracy and 100% on time delivery</li><li>Partner closely with Strategy and Modeling teams in building incremental intelligence, with strong emphasis on maintaining globalization and standardization of attribute calculations across portfolios.</li><li>Partner with Tech teams in designing and building next generation data quality controls.</li><li>Drive automation initiatives within existing processes and fully optimize delivery effort and processing time</li><li>Effectively manage relationship with stakeholders across multiple geographies</li><li>Contribute into evaluating and/or developing right tools, common components, and capabilities</li><li>Follow industry best agile practices to deliver on key priorities</li><li>Implementation of defined rules on Lucy platform in order to identify the AML alerts.</li><li>Ensuring process and actions are logged and support regulatory reporting, documenting the analysis and the rule build in form of qualitative document for relevant stakeholders.</li></ul>Minimum Qualifications<ul><li>Academic Background: Bachelor’s degree with up to 2 year of relevant work experience</li><li>Strong Hive, SQL skills, knowledge of Big data and related technologies</li><li>Hands on experience on Hadoop &amp; Shell Scripting is a plus</li><li>Understanding of Data Architecture &amp; Data Engineering concepts</li><li>Strong verbal and written communication skills, with the ability to cater to versatile technical and non-technical audience</li><li>Willingness to Collaborate with Cross-Functional teams to drive validation and project execution</li><li>Good to have skills - Python / Py-Spark</li><li>Excellent Analytical &amp; critical thinking with attention to detail</li><li>Excellent planning and organizations skills including ability to manage inter-dependencies and execute under stringent deadlines</li><li>Exceptional drive and commitment; ability to work and thrive in in fast changing, results driven environment; and proven ability in handling competing priorities</li></ul>Behavioral Skills/Capabilities: Enterprise Leadership Behaviors Set the Agenda:<ul><li>Ability to apply thought leadership and come up with ideas</li><li>Take complete perspective into picture while designing solutions</li><li>Use market best practices to design solutions</li></ul>Bring Others with You:<ul><li>Collaborate with multiple stakeholders and other scrum team to deliver on promise</li><li>Learn from peers and leaders</li><li>Coach and help peers</li></ul>Do It the Right Way:<ul><li>Communicate Effectively</li><li>Be candid and clear in communications</li><li>Make Decisions Quickly &amp; Effectively</li><li>Live the company culture and values</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Associate - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Team Overview: Global Credit &amp; Model Risk Oversight, Transaction Monitoring &amp; GRC Capabilities (CMRC)&nbsp;provides independent challenge and ensures that significant Credit and Model risks are properly evaluated and monitored, and Anti-Money Laundering (AML) risks are mitigated through the transaction monitoring program. In addition, CMRC hosts the central product organization responsible for the ongoing maintenance and modernization of GRC platforms and capabilities. How will you make an impact in this role? The AML Data Capabilities team was established with a mission to own and govern data across products – raw data, derivations, organized views to cater for analytics and production use cases and to manage the end-to-end data quality. This team comprises of risk data experts with deep SME knowledge of risk data, systems and processes covering all aspects of customer life cycle. Our mission is to build and support Anti-Money Laundering Transaction Monitoring data and rule needs in collaboration with Strategy and technology partners with focus on our core tenets of&nbsp;Timeliness,&nbsp;Quality&nbsp;and&nbsp;process&nbsp;efficiency. Responsibilities include:<ul><li>Develop and Maintain Organized Data Layers to cater for both Production use cases and Analytics for Transaction Monitoring of Anti-Money Laundering rules.</li><li>Manage end to end Big Data Integration processes for building key variables from disparate source systems with 100% accuracy and 100% on time delivery</li><li>Partner closely with Strategy and Modeling teams in building incremental intelligence, with strong emphasis on maintaining globalization and standardization of attribute calculations across portfolios.</li><li>Partner with Tech teams in designing and building next generation data quality controls.</li><li>Drive automation initiatives within existing processes and fully optimize delivery effort and processing time</li><li>Effectively manage relationship with stakeholders across multiple geographies</li><li>Contribute into evaluating and/or developing right tools, common components, and capabilities</li><li>Follow industry best agile practices to deliver on key priorities</li><li>Implementation of defined rules on Lucy platform in order to identify the AML alerts.</li><li>Ensuring process and actions are logged and support regulatory reporting, documenting the analysis and the rule build in form of qualitative document for relevant stakeholders.</li></ul>Minimum Qualifications<ul><li>Academic Background: Bachelor’s degree with up to 2 year of relevant work experience</li><li>Strong Hive, SQL skills, knowledge of Big data and related technologies</li><li>Hands on experience on Hadoop &amp; Shell Scripting is a plus</li><li>Understanding of Data Architecture &amp; Data Engineering concepts</li><li>Strong verbal and written communication skills, with the ability to cater to versatile technical and non-technical audience</li><li>Willingness to Collaborate with Cross-Functional teams to drive validation and project execution</li><li>Good to have skills - Python / Py-Spark</li><li>Excellent Analytical &amp; critical thinking with attention to detail</li><li>Excellent planning and organizations skills including ability to manage inter-dependencies and execute under stringent deadlines</li><li>Exceptional drive and commitment; ability to work and thrive in in fast changing, results driven environment; and proven ability in handling competing priorities</li></ul>Behavioral Skills/Capabilities: Enterprise Leadership Behaviors Set the Agenda:<ul><li>Ability to apply thought leadership and come up with ideas</li><li>Take complete perspective into picture while designing solutions</li><li>Use market best practices to design solutions</li></ul>Bring Others with You:<ul><li>Collaborate with multiple stakeholders and other scrum team to deliver on promise</li><li>Learn from peers and leaders</li><li>Coach and help peers</li></ul>Do It the Right Way:<ul><li>Communicate Effectively</li><li>Be candid and clear in communications</li><li>Make Decisions Quickly &amp; Effectively</li><li>Live the company culture and values</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Associate -Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Team Overview: Global Credit &amp; Model Risk Oversight, Transaction Monitoring &amp; GRC Capabilities (CMRC)&nbsp;provides independent challenge and ensures that significant Credit and Model risks are properly evaluated and monitored, and Anti-Money Laundering (AML) risks are mitigated through the transaction monitoring program. In addition, CMRC hosts the central product organization responsible for the ongoing maintenance and modernization of GRC platforms and capabilities. How will you make an impact in this role? The AML Data Capabilities team was established with a mission to own and govern data across products – raw data, derivations, organized views to cater for analytics and production use cases and to manage the end-to-end data quality. This team comprises of risk data experts with deep SME knowledge of risk data, systems and processes covering all aspects of customer life cycle. Our mission is to build and support Anti-Money Laundering Transaction Monitoring data and rule needs in collaboration with Strategy and technology partners with focus on our core tenets of&nbsp;Timeliness,&nbsp;Quality&nbsp;and&nbsp;process&nbsp;efficiency.Responsibilities include:<ul><li>Develop and Maintain Organized Data Layers to cater for both Production use cases and Analytics for Transaction Monitoring of Anti-Money Laundering rules.</li><li>Manage end to end Big Data Integration processes for building key variables from disparate source systems with 100% accuracy and 100% on time delivery</li><li>Partner closely with Strategy and Modeling teams in building incremental intelligence, with strong emphasis on maintaining globalization and standardization of attribute calculations across portfolios.</li><li>Partner with Tech teams in designing and building next generation data quality controls.</li><li>Drive automation initiatives within existing processes and fully optimize delivery effort and processing time</li><li>Effectively manage relationship with stakeholders across multiple geographies</li><li>Contribute into evaluating and/or developing right tools, common components, and capabilities</li><li>Follow industry best agile practices to deliver on key priorities</li><li>Implementation of defined rules on Lucy platform in order to identify the AML alerts.</li><li>Ensuring process and actions are logged and support regulatory reporting, documenting the analysis and the rule build in form of qualitative document for relevant stakeholders.&nbsp;</li></ul>Minimum Qualifications:<ul><li>Academic Background: Bachelor’s degree with up to 2 year of relevant work experience</li><li>Strong Hive, SQL skills, knowledge of Big data and related technologies</li><li>Hands on experience on Hadoop &amp; Shell Scripting is a plus</li><li>Understanding of Data Architecture &amp; Data Engineering concepts</li><li>Strong verbal and written communication skills, with the ability to cater to versatile technical and non-technical audience</li><li>Willingness to Collaborate with Cross-Functional teams to drive validation and project execution</li><li>Good to have skills - Python / Py-Spark</li><li>Excellent Analytical &amp; critical thinking with attention to detail</li><li>Excellent planning and organizations skills including ability to manage inter-dependencies and execute under stringent deadlines</li><li>Exceptional drive and commitment; ability to work and thrive in in fast changing, results driven environment; and proven ability in handling competing priorities</li></ul>Behavioral Skills/Capabilities: Enterprise Leadership Behaviors Set the Agenda:<ul><li>Ability to apply thought leadership and come up with ideas</li><li>Take complete perspective into picture while designing solutions</li><li>Use market best practices to design solutions&nbsp;</li></ul>Bring Others with You:<ul><li>Collaborate with multiple stakeholders and other scrum team to deliver on promise</li><li>Learn from peers and leaders</li><li>Coach and help peers&nbsp;</li></ul>Do It the Right Way:<ul><li>Communicate Effectively</li><li>Be candid and clear in communications</li><li>Make Decisions Quickly &amp; Effectively</li><li>Live the company culture and values</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, Team Overview: Global Credit &amp; Model Risk Oversight, Transaction Monitoring &amp; GRC Capabilities (CMRC)&nbsp;provides independent challenge and ensures that significant Credit and Model risks are properly evaluated and monitored, and Anti-Money Laundering (AML) risks are mitigated through the transaction monitoring program. In addition, CMRC hosts the central product organization responsible for the ongoing maintenance and modernization of GRC platforms and capabilities. How will you make an impact in this role? The AML Data Capabilities team was established with a mission to own and govern data across products – raw data, derivations, organized views to cater for analytics and production use cases and to manage the end-to-end data quality. This team comprises of risk data experts with deep SME knowledge of risk data, systems and processes covering all aspects of customer life cycle. Our mission is to build and support Anti-Money Laundering Transaction Monitoring data and rule needs in collaboration with Strategy and technology partners with focus on our core tenets of&nbsp;Timeliness,&nbsp;Quality&nbsp;and&nbsp;process&nbsp;efficiency. Responsibilities include:<ul><li>Develop and Maintain Organized Data Layers to cater for both Production use cases and Analytics for Transaction Monitoring of Anti-Money Laundering rules.</li><li>Manage end to end Big Data Integration processes for building key variables from disparate source systems with 100% accuracy and 100% on time delivery</li><li>Partner closely with Strategy and Modeling teams in building incremental intelligence, with strong emphasis on maintaining globalization and standardization of attribute calculations across portfolios.</li><li>Partner with Tech teams in designing and building next generation data quality controls.</li><li>Drive automation initiatives within existing processes and fully optimize delivery effort and processing time</li><li>Effectively manage relationship with stakeholders across multiple geographies</li><li>Contribute into evaluating and/or developing right tools, common components, and capabilities</li><li>Follow industry best agile practices to deliver on key priorities</li><li>Implementation of defined rules on Lucy platform in order to identify the AML alerts.</li><li>Ensuring process and actions are logged and support regulatory reporting, documenting the analysis and the rule build in form of qualitative document for relevant stakeholders.</li></ul>Minimum Qualifications<ul><li>Academic Background: Bachelor’s degree with up to 2 year of relevant work experience</li><li>Strong Hive, SQL skills, knowledge of Big data and related technologies</li><li>Hands on experience on Hadoop &amp; Shell Scripting is a plus</li><li>Understanding of Data Architecture &amp; Data Engineering concepts</li><li>Strong verbal and written communication skills, with the ability to cater to versatile technical and non-technical audience</li><li>Willingness to Collaborate with Cross-Functional teams to drive validation and project execution</li><li>Good to have skills - Python / Py-Spark</li><li>Excellent Analytical &amp; critical thinking with attention to detail</li><li>Excellent planning and organizations skills including ability to manage inter-dependencies and execute under stringent deadlines</li><li>Exceptional drive and commitment; ability to work and thrive in in fast changing, results driven environment; and proven ability in handling competing priorities</li><li>Behavioral Skills/Capabilities: Enterprise Leadership Behaviors</li></ul>Set the Agenda:<ul><li>Ability to apply thought leadership and come up with idea</li><li>Take complete perspective into picture while designing solutions</li><li>Use market best practices to design solutions</li></ul>Bring Others with You:<ul><li>Collaborate with multiple stakeholders and other scrum team to deliver on promise</li><li>Learn from peers and leaders</li><li>Coach and help peers</li></ul>Do It the Right Way:<ul><li>Communicate Effectively</li><li>Be candid and clear in communications</li><li>Make Decisions Quickly &amp; Effectively</li><li>Live the company culture and values</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Associate - Digital Product Mgmt

Company Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Director, Customer Operations will support Veolia's customer experience vision by providing leadership and direction for the Customer Operations team in their designated regulated utility division. The incumbent will provide leadership, guidance and subject matter expertise to effectively and efficiently deliver exceptional customer service with a focus on continuous improvement, identifying and implementing operational efficiencies and defining and delivering on SLAs. Direct management of the customer service, contact center, billing, payments and collections activities for the designated regulated utility. The successful Director will continually engage in leading and inspiring internal and external teams in developing and sharing best practices. Primary Duties/Responsibilities: <ul><li> Management Supervision :<ul><li>Provide strong, dynamic leadership by setting expectations, mentoring, coaching, and guiding team members to drive performance across KPIs (employee, customer, and company).</li><li>Establish and monitor annual performance goals for direct reports and ensure that all department employees receive a performance/development review at least once a year.</li><li>Establish work procedures and processes that support company and departmental strategies, metrics, and standards.</li><li>Prioritize, plan and execute customer operations activities and processes to ensure delivery of high-quality results.</li><li>Provide guidance and performance monitoring to ensure team alignment with organizational objectives and performance targets.</li><li>Apply change management processes and tools to support adoption of new programs, including the design, development, delivery, and management of communications.</li><li>Perform workforce management (WFM) analyses, including staffing, contact volume, seasonality, AHT and call routing.</li><li>Establish and maintain a performance metrics including service level, call efficiency, abandonment rates, staffing utilization, attrition, and financial performance.</li><li>Prepare, oversee, and be accountable for departmental annual operating budgets.</li></ul></li><li> Key Account Management :<ul><li>Develop and implement strategies for managing customer accounts and resolving payment issues.</li><li>Prepare and oversee annual customer experience feedback programs and use findings to improve service in line with expectations.</li><li>Ensure customer satisfaction while maintaining KPI levels within expected guidelines.</li><li>Use data from complaints, inquiries, and feedback to improve standards and enhance communication with customers.</li><li>Partner with Operations to deliver excellent customer experiences while driving process improvements.</li><li>Communicate effectively with colleagues, internal/external customers, stakeholders, vendors/consultants, and business partners.</li></ul></li><li> Regulations/Rules/Standard Operating Processes :<ul><li>Ensure compliance with all regulatory agency (e.g., BPU), environmental, health, safety, and contractual requirements.</li><li>Act as primary liaison to regulatory commission (BPU) for resolving customer complaints and issues.</li><li>Prioritize, plan, and implement billing, payments, and collections, policies to ensure alignment with best-in-class standards.</li><li>Develop, communicate, and enforce policies, procedures, and financial controls to ensure consistent and timely customer service responses.</li><li>Continuously improve and document work processes via Standard Operating Procedures (SOPs).</li><li>Ensure compliance with internal controls and other regulatory and contractual guidelines.</li></ul></li><li> Department Improvements/Reports :<ul><li>Identify process gaps affecting customer or business efficiencies, and implement solutions.</li><li>Analyze billing, payment, receivables, and collection data to identify trends and improvement areas.</li><li>Improve and innovate operations by monitoring performance, resolving risks, completing action plans, and managing process improvements.</li><li>Improve contact center operations through performance monitoring, QA programs, risk mitigation, and system/process enhancements.</li><li>Build business cases and lead projects to enhance departmental capabilities.</li><li>Partner with peers across business units (utilities) to drive systemic improvements and standardization in delivering excellent employee and customer experiences.</li><li>Work cross-functionally with departments (Accounting, Finance, DB&amp;T, Operations, HR) on corporate initiatives to improve customer experience.</li><li>Participate in corporate projects, due diligence, and acquisition integrations.</li><li>Prepare detailed departmental operational and management reports.</li></ul></li><li> Miscellaneous :<ul><li>Actively and consistently support efforts to simplify and enhance both employee and customer experiences.</li><li>Manage relationships with key service providers to ensure compliance with contractual specifications.</li><li>Perform other duties as assigned.</li></ul></li></ul> Work Environment: <ul><li>Ability to travel when required.</li></ul> Qualifications Education/Experience/Background: <ul><li>B.S. degree in business or related field.</li><li>MBA preferred but not required.</li><li>10+ years of experience leading service operations.</li><li>10+ years of experience in a leadership role managing non-exempt/exempt employees.</li><li>Leadership experience in a union environment is desired but not required.</li></ul> Knowledge/Skills/Abilities: <ul><li>Excellent written and oral communications skills - including report writing, building and giving presentations to senior leaders.</li><li>Strong analytical, organizational, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), and planning skills.</li><li>Demonstrated ability to work both autonomously and as part of a team in a fast-paced, matrixed environment.</li><li>Working knowledge of customer information systems (CIS).</li><li>Working knowledge of Google products - sheets, docs, Gmail, - Power BI or similar tools.</li><li>Attention to detail.</li><li>Must be able to read complex operations reports, write detailed reports and prepare and deliver presentations.</li><li>Ability to analyze complex operational and technical challenges and resolve same.</li><li>Ability to interpret and explain complex regulatory requirements.</li><li>Must be able to reason, problem solve and analyze complex operational challenges and resolve same.</li><li>Must be able to learn new technological advances in water industry and train personnel.</li><li>Must be able to work under pressure and meet deadlines.</li></ul> Physical Requirements: <ul><li>Ability to sit for extended time periods.</li><li>Must be able to see clearly and hear.</li><li>Must be able to speak to give direction and converse with others.</li></ul> Additional Information Pay Range: $130000 to $145000 per year. Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave - 56 hours; Observed Holidays - 11 days; Vacation - Flexible Time Off Eligible for up to 20% Annual Performance Bonus We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Director Customer Service

Company Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a> Job Description Position Purpose: We are seeking an experienced Director Technology Services for our Municipal Water Regulated DB&amp;T team, to lead the strategy, implementation &amp; support of our cloud &amp; integration platform and Automation. The successful candidate will also be responsible for developing and executing forward-thinking technical strategies while driving innovative solutions, aligning IT initiatives with business goals, creating &amp; implementing technology roadmaps to guide our digital transformation efforts and lead initiatives of our AI adoption. This position requires a deep understanding of technology and its business applications. The ideal candidate will be able to balance long-term vision with practical, implementable solutions to drive the organization's technological advancement. This position facilitates collaboration within VNA as well as between VNA, the Group, Water Tech, BUs and other zones for technical assistance, technology evaluations, and implementation of optimization initiatives with focus on copy and adaptation opportunities. Primary Duties/Responsibilities: Technology Strategy <ul><li>Oversee the definition and development of core technology architecture to support the enterprise strategic vision, including the development of a medium/long-term strategic technology roadmap.</li><li>Oversee the definition and development of integration architecture standards and ensure consistency and alignment with Group integration architecture and C4E standards.</li><li>Drive technology transformation to the internal business customers, and advance seamless integrated digital experiences for both internal and external customers.</li><li>Develop and deliver automation strategy, including but not limited to expanding RPA footprint.</li><li>Deliver a strategic plan to utilize MW DB&amp;T solutions both to support internal needs for better operational and market insights and create opportunities for performance enhancement.</li><li>Develop strategies for and lead technological programs with significant impacts on the broader organization.</li><li>Influence BU and ExCom management with their digital roadmaps.</li><li>Study current and new industry trends, technologies, and software development • Align with Group technology strategy as it is applicable to MW scope.</li><li>Work with peers across MW DB&amp;T, VNA, MW T&amp;P, and globally to share best practices to Copy and Adapt.</li></ul> Technology Health <ul><li>Analyze current technology landscapes and identify areas for improvement, optimization, and innovation.</li><li>Study information processing systems to evaluate the effectiveness and make recommendations for improvement.</li><li>Drive enterprise cost savings through automation, infrastructure enhancements, and implementation of market best practices (ex. FinOps).</li><li>Lead efficient team operations that promote modernization and upgrades of MW DB&amp;T and BU/Domain systems.</li></ul> Tech Office Management <ul><li>Prepare and deliver technology-centric presentations for the BU and ExCom management.</li><li>Contribute to the yearly budget process and prioritization processes as relevant to MW DB&amp;T technology.</li><li>Encourage a dynamic, skilled technology workforce.</li><li>Conduct performance evaluations and career planning with MW DB&amp;T staff that are timely and constructive.</li><li>Mentor staff members to ensure their goals align with BU/Domain goals and the staff members' personal development goals.</li></ul> Work Environment: <ul><li>This will be a hybrid role located in either Paramus - NJ, Milwaukee - WI, Delaware or Boise - ID.</li></ul> Qualifications Education/Experience/Background: <ul><li>Bachelor's or Master's degree and at least 10 years of relevant experience building technology environments and setting strategies.</li><li>Managing of multiple teams and projects.</li><li>A track record of bringing technology-enabled efficiencies to organizations.</li></ul> Knowledge/Skills/Abilities: <ul><li>Strategic Leadership: Demonstrated ability to develop and execute long-term technical strategies aligned with business objectives and industry trends.</li><li>Technical Expertise: Deep knowledge of technologies, standards, and best practices across Water, Waste, and Energy sectors.</li><li>Business Acumen: Strong understanding of industry dynamics, market trends, and ability to translate technical initiatives into business value.</li><li>Communication Excellence: Superior ability to articulate complex technical concepts to diverse stakeholders and deliver impactful presentations.</li><li>Innovation Management: Proven capability to identify, evaluate, and implement emerging technologies and drive technological advancement.</li><li>Stakeholder Management: Expert relationship-building skills with ability to influence and collaborate across all organizational levels.</li><li>Project Leadership: Experience in managing complex technical initiatives and driving successful, measurable outcomes with advanced problem solving capabilities.</li><li>Analytical Thinking: Strong data analysis and problem-solving capabilities, with ability to derive insights from complex datasets.</li></ul> Required Certification/Licenses/Training: <ul><li>AGILE methodology (preferred)</li><li>AWS Certifications (desired)</li></ul> Physical Requirements: <ul><li>Travel up to 20% may be required.</li></ul> Additional Information Pay Range: $181000 to a maximum of $207000 Per Year. Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave - 56 hours; Observed Holidays - 11 days; Vacation - Flexible Time Off Eligible for up to 20% Annual Performance Bonus. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Director Technology Services MW Regulated DB&T

POSITION: Project Director, Digital Innovation and Strategic Initiatives&nbsp;REPORTS TO: &nbsp;&nbsp;President &amp; EVP, Chief Operating and Financial OfficerDIRECT REPORTS:&nbsp; NoneLOCATION: New York, NYFLSA STATUS: ExemptWEBSITE: <a href="http://www.thenytrust.org" target="_blank">www.thenytrust.org</a>START DATE: &nbsp;Fall 2025ABOUT USThe New York Community Trust is New York’s largest community foundation, serving New York City, Long Island, and Westchester. For more than 100 years, The Trust has brought together the local knowledge and diverse expertise of its team and nonprofit and philanthropic partners to support thriving and equitable communities and help donors champion the causes they love. The Trust makes approximately $200 million in grants each year from its charitable funds set up by individuals, families, foundations, and corporations.&nbsp;The Trust is a regional philanthropic leader. It established the first donor-advised fund in 1931 and works at the forefront of critical causes, including education, health care, racial and gender equity, immigrant services, affordable housing, and LGBTQ+ rights. The Trust has also played a vital role in our region’s response to crises such as the AIDS epidemic, September 11th, and COVID-19.&nbsp;POSITION DESCRIPTIONThe Project Director, Digital Innovation and Strategic Initiatives, a new permanent position at The Trust, will play a critical role in facilitating project management processes and cross-functional collaboration to drive the successful deployment of key elements of The Trust’s recently adopted strategic plan:Primary Focus: Digital Transformation &amp; Innovation (85% focus during the first three years; percentage to decrease after year four)The Project Director will lead The Trust’s three- to five-year digital transformation initiative, transitioning from a legacy Enterprise Resource Planning (“ERP”) system to a modern, integrated platform built on Salesforce and Sage Intacct. The goal of the transformation is to significantly enhance the user experience for Trust staff, grantees, and donors. This shift is central to The Trust’s strategic growth and modernization, requiring a solid understanding of enterprise systems, data architecture, and process optimization.This role requires strong technical expertise to guide the evaluation, customization, and implementation of digital solutions that streamline operations; balance a keen sense of human dynamics; and drive effective collaborative work processes. The Project Director will manage vendor and consultant relationships, oversee system integration, and ensure that digital tools are aligned with organizational needs and scalable for future growth. The Project Director will also serve as the chief promoter and facilitator of this digital transformation, which will require significant contributions from internal and external system experts, as well as a wide variety of stakeholders.A key responsibility will be to review and transform existing work processes by identifying system requirements, inefficiencies, designing improved workflows, and facilitating their adoption across departments. The Project Director will unite employees with varying levels of ERP and Customer Relationship Management (“CRM”) experience, fostering collaboration and ensuring consistent progress in the adoption of new systems. Reporting to the EVP, Chief Operating and Financial Officer, the Project Director will collaborate closely with the Senior Director of Administration and IT, the Controller and Assistant Treasurer, and key legacy ERP users to ensure a smooth and successful transition.Secondary Focus<ul><li>Strategic Initiatives (15% focus during the first three years; percentage to increase after year four): Supporting a range of collaborative efforts aligned with The Trust’s newly established strategic plan (e.g., Diversity, Equity, Inclusion, Belonging, and Accessibility). The Project Director will report to the President and work closely with the executive team and project owners of the strategic plan.&nbsp;</li><li>Workplace Transformation (starting in 2028): Lead a mission-aligned office relocation that reflects our identity and branding as a leading community foundation. &nbsp;Use workplace design strategies to focus on creating a modern, collaborative, and accessible space that serves as a hub for convening with employees, donors, grantees, and nonprofit partners. The Project Director will report to EVP, Chief Operating and Financial Officer, and collaborate with the Senior Director of Administration and IT, as well as senior leadership.</li></ul>Key ResponsibilitiesProject Management<ul><li>Ensure all initiatives adhere to the established structure, including clearly defined roles, responsibilities, and decision-making frameworks established by the President and EVP, Chief Operating and Financial Officer.&nbsp;</li><li>Utilize project management tools to develop and maintain comprehensive dashboards, project plans, timelines, budgets, performance metrics, and resource allocations across all workstreams for the President and executive team. Continuously update project plans to reflect evolving priorities and workflows, supporting periodic updates for the Distribution Committee and its subcommittees.</li><li>Analyze and synthesize diverse project documentation to define the scope and identify key data points. Review and edit documentation to ensure clarity, consistency, and alignment with internal branding requirements.</li><li>Provide updates on project progress to staff leads, senior leadership, executive team members, and the President as needed. Identify, assess, and mitigate project risks and propose recommendations and contingency plans to the President and EVP, Chief Operating and Financial Officer.</li><li>Schedule project meetings to foster transparent and ongoing communication and collaboration among cross-functional teams. Proactively follow up with team members to maintain momentum and address any challenges that may arise.</li><li>Develop meeting agendas, draft notes, and facilitate discussions on next steps and upcoming deliverables.</li><li>Establish adoption metrics to evaluate project effectiveness and inform strategic decision-making.</li></ul>Employee Engagement and Proactive Communication<ul><li>Develop project-related presentations and memorandums for leadership. Develop communication plans, training programs, and staff engagement initiatives to facilitate change and transition.</li><li>Build meaningful and authentic relationships with staff across departments, gain insight into their role and history at The Trust, current needs, and how existing initiatives intersect and impact their department operations.</li><li>Serve as a proactive and enthusiastic change leader, fostering open communication and continuous feedback during organizational transitions. Demonstrate optimism, adaptability, and a solution-oriented mindset to inspire teams and ensure project momentum, even when navigating challenges.</li><li>Foster strong staff engagement and alignment by proactively supporting clear communication and collaboration. Use sound judgment and discretion to constructively address any challenges, ensuring a positive and cohesive team environment.</li><li>Recognize and celebrate cross-functional team achievements to improve morale and engagement.</li></ul>Requirements<ul><li>Bachelor’s degree in Information Systems, Computer Science, Business Administration, Project Management, or a related field.</li><li>At least 10 years of work experience in project management or related roles, preferably in large-scale multi-year initiatives that require collaboration with cross-functional teams, including leading or supporting ERP system implementations.</li><li>Strong knowledge of ERP/CRM systems (e.g., Salesforce, Sage Intacct, or related), system integration, and digital platforms.</li><li>Proficiency in Project Management tools (e.g., Jira, Asana, Clickup, MS Project)&nbsp;</li><li>Certifications in ERP or Project Management (e.g., PMP, PgMP, Agile, Six Sigma) preferred.</li><li>Familiarity with philanthropic and nonprofit operations is a plus.</li></ul>Core Competencies<ul><li>Exceptional interpersonal and leadership skills to work with cross-functional teams and navigate complex team dynamics and processes with diplomacy and tact.</li><li>High level of emotional intelligence (EQ) with confidence, credibility, and poise in various settings, and active listening skills and empathy to understand different perspectives.</li><li>Effective conflict resolution skills to build team cohesion, minimize project delays, and strengthen stakeholder relationships—critical for delivering complex and technical projects on time and within scope.</li><li>Independently manage and oversee multiple concurrent projects and tasks with competing deadlines, often with limited supervision.</li><li>Self-motivated, resourceful, focused, and adaptable in a fast-paced, mission-driven work environment.</li></ul>COMPENSATIONThe starting salary range for this position is $165,000 to $190,000, based on experience and qualifications. This range is informed by market data for comparable roles in both the philanthropic and broader nonprofit sectors. The Trust is committed to internal equity and transparency in compensation, ensuring salaries reflect our values and the contributions of each employee.The position is on-site at our New York office, and we adhere to a hybrid work model (four days in the office and one remote, seasonal remote weeks, and flexible remote days during the year). The Trust offers excellent benefits, including a pension plan, an 8% employer contribution to a 403(b)-retirement plan, partially subsidized medical insurance coverage &amp; tiered medical plan offerings, generous paid time off, fully paid family bonding leave, and other benefits.HOW TO APPLYPlease apply through The Trust's HRIS platform, <a href="https://recruiting.paylocity.com/Recruiting/Jobs/Details/3455868" target="_blank">Paylocity</a>. Please upload your cover letter and resume as one PDF document.&nbsp;The Trust is an Equal Opportunity Employer and does not discriminate based on age, color, national origin, ethnic origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity and expression, marital status, veteran status, or any other characteristic protected by federal, state, or local law in its recruitment and employment policies. In addition, The Trust will provide reasonable accommodations for qualified individuals with disabilities. We are committed to DEIBA initiatives and identifying qualified candidates to support The Trust's mission, vision, and values.&nbsp;In compliance with federal law, all individuals hired must verify their identity and eligibility to work in the United States and complete the required employment eligibility verification document form upon hire. &nbsp;

The New York Community Trust

Project Director, Digital Innovation and Strategic Initiatives

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.&nbsp; The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. Within GMNS, the Global Strategy, Operations &amp; Performance (GSOP) team’s mission is to deliver a best-in-class premium merchant member experience that will get merchant to not only accept American Express but openly welcome and recommend us to their customers.The GMNS Data Office is responsible for bringing GMNS critical data elements and applications under the Enterprise Data Management Operating Policy (AEMP70) and Enterprise Data Risk Management Policy (AEMP79) compliance. Our team is dedicated to helping American Express leverage the true value of data through application of Data Management and Governance principles.&nbsp;Role DescriptionAs a Data Steward Delegate, you are part of a team responsible for supporting activities for the day-to-day compliance with the Enterprise Data Management Operating Policy within your domains/business units. You and your team are responsible for identifying critical data, maintaining data definitions, classifying data, supporting data sourcing / usage requests, measuring Data Risk Controls, and confirming Data Incidents are remediated. You will partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, supervising and leading data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific product data across the enterprise.Other Primary Responsibilities:<ul><li>Responsible for supporting the Data Steward in identifying data incidents, performing root-cause-analysis of data incidents and driving remediation of audit and regulatory feedback.</li><li>Develop advanced knowledge on the Enterprise Data Management Operating Policy in order to support the Data Steward in the execution of their role. </li><li>Responsible for holistic platform data quality monitoring, including but not limited to key reports.</li><li>Assist in the identification of data risk, working with upstream data providers, downstream business partners, as well as technology teams.</li><li>Support the Data Steward in in the establishment, maintenance, and testing of controls to manage data risk within their business unit.</li><li>Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately</li><li>Build advanced platform expertise to influence the identification of critical data elements and contribute to the roadmap to govern the data elements.</li><li>Responsible to partner with the Data Steward in developing and managing the data management roadmap. </li><li>Collaborate with and influence product managers to ensure all new use cases are managed according to policy.</li></ul>Qualifications:<ul><li>Bachelor’s degree in business, analytics, information systems, computer science, engineering, or any other data-related field.</li><li>Strong communications skills.</li><li>Working knowledge of current and upcoming data governance, data management and data product techniques and trends.</li><li>Eagerness to test, learn, fail and improve is crucial.</li><li>Must have a positive, collaborative leadership style with colleague and customer first attitude</li></ul>Preferred Qualifications:<ul><li>Certification as a Data Management Professional (CDMP) or other similar data management certification preferred.</li><li>Certifications and experience working within the Collibra Data Intelligence Platform, MANTA, or other similar Data Governance tools preferred.</li><li>Incident management and reporting, risk/data risk management, data breach management, data classification and handling, data quality monitoring and improvement, and data governance/compliance management experience preferred</li><li>Working knowledge of SQL &amp; Python or other programming language preferred.</li><li>Prior experience with Agile or SAFe project methodologies preferred.</li></ul>Salary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

476 Full Time Jobs in Montville, NJ, USA