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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Manager, Retirement &amp; Financial Well-being will work on the Global Well-being and Benefits team in Colleague Total Rewards and Well-being (CTRW). As a key team member, this person will be a part of our award-winning global financial well-being program, Smart Saving. Through Smart Saving, we raise awareness of the benefits of financial health, increase financial knowledge, enable colleagues to effectively manage their spending, and plan for all types of financial events in their lives.A major component of Smart Saving is our Retirement Savings Plan (RSP), our 401(k).This position will primarily focus on U.S. retirement plans and global financial well-being and is part of the team responsible for benefits strategy reporting directly to the Director of Retirement &amp; Smart Saving. &nbsp;This individual will play an essential role in shaping retirement program strategy, overseeing both qualified and non-qualified plans, driving governance and investment committee initiatives, and advancing the financial well-being program.". &nbsp;This position will work closely with both internal partners and service providers to ensure that benefit offerings are effective and meet business objectives. &nbsp;The ideal candidate must possess strong project management skills and be a creative/critical thinker to drive integrated and impactful programs. &nbsp;Responsibilities include:<ul><li>Play a key role in the development and ongoing strategy of all retirement and well-being offerings</li><li>Play lead role in project management of all financial well-being initiatives</li><li>Evaluate existing plan design through research and analysis of retirement industry trends</li><li>Act as a center of expertise team member for senior leadership and colleagues regarding retirement program benefits</li><li>Support retirement investment and governance committees</li><li>Participate in investment manager selection and contracting</li><li>Evaluate and identify risks associated with the retirement strategy and governance of Amex's programs and develop controls and procedures to mitigate risk</li><li>Oversee special projects that require integration between colleague benefits and other CEG priorities as well as merger and acquisition activity&nbsp;</li><li>Monitor programs to ensure compliance with internal guidelines and regulatory requirements&nbsp;</li><li>Partner with retirement operations on risk mitigation strategy across the plans ensuring appropriate controls and documentation processes are in place&nbsp;</li><li>Partner with internal stakeholders including controllership, external reporting, treasury, external and internal auditors, legal, tax, and others as necessary</li><li>Vendor relationship management, related budgeting and ongoing monitoring&nbsp;</li><li>Assist with the development of colleague communications regarding financial well-being programs</li><li>Develop program content, education seminars/webinars on financial/retirement topics</li><li>Program event planning and implementation</li><li>Provide support for special projects and presentations&nbsp;</li><li>Project management, from strategy to execution Minimum Qualifications: </li><li>5+ years working in Human Resources Benefits or Retirement Consulting, with demonstrated expertise in retirement plan and financial benefits strategy, design, and compliance.</li><li>Bachelor’s degree or higher.</li><li>High proficiency in data management and analysis, including Microsoft Excel, PowerPoint, and Word.</li><li>Strong analytical and problem-solving skills.</li><li>Strong project planning and management skills.</li><li>Excellent writing and communication skills.</li><li>Attention to detail.</li><li>Ability to manage multiple vendors and projects.</li><li>Ability to handle confidential information.</li><li>Ability to multi-task while working under tight timelines.</li><li>Ability to be flexible and handle multiple priorities.</li><li>Ability to thrive in a global and virtual work environment.</li></ul>Preferred Qualifications:<ul><li>Knowledge of investments.</li><li>Superior understanding of the components of a benefits program and ability to design and implement innovations in a collaborative environment.</li><li>Ability to apply a colleague needs/experience lens when creating solutions.</li><li>Strong client-service orientation, including presentation skills and ability to deliver exceptional service.</li><li>Proven ability to develop relationships at all levels of the organization and across a broad base of stakeholders.</li><li>Prior experience with or familiarity with AI capabilities.</li><li>Strong organizational and interpersonal skills with proactive initiative-taking.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager, Retirement and Financial Well-being

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Amex Digital Labs is responsible for catalyzing digital innovation at American Express by originating, incubating, and managing emerging products and platforms that can be essential to our customers’ digital lives. We strive to emphasize creativity, customer centricity, and innovation. The Global Digital Payments &amp; Partnerships team is a high impact group within Amex Digital Labs responsible for launching, managing, and expanding new digital payments products and partnerships, including Apple Pay, Google Pay, Samsung Pay, Meta, and other emerging players in the space.Role Description: As Senior Manager, you will lead the global Google Pay partnership. &nbsp;You will own senior-level partner relationships, lead major contract and expansion negotiations, develop the overall partnership strategies, and oversee the go-to-market planning for new products and experiences. You will collaborate extensively with the Digital Labs Product and Product Enablement teams and a broad range of internal and external stakeholders across Strategic Partnerships, Marketing, Network, and Legal, among others. You will also serve as a global advisor to the local market teams where Amex is live with partner digital wallets today and support the overall payments innovation strategy for Digital Labs.Job Responsibilities:<ul><li>Lead the global relationship with Google Pay Develop and adapt partnership/go to market strategies to meet AXP goals in the rapidly evolving digital payments landscape Effectively establish, manage, and grow relationships with partners and other key players in the digital payments space</li><li>Lead Google Pay, Google Chrome, and other partner business operations; collaborate with product, enablement, and network teams on the development of new products, experiences, and market expansions Identify new business opportunities, negotiate new and expanded strategic partnerships, and obtain internal alignment from senior level key stakeholders</li><li>Coordinate with advertising, marketing, PR, and international colleagues to maximize the impact of new launches</li><li>Keep abreast of the evolving digital payments landscape to identify new partnership opportunities, drive the strategic roadmap of existing partnerships, and monitor the competition </li></ul>Minimum Qualifications:<ul><li>Strong partner manager and negotiator with the ability to quickly adapt in a rapidly evolving space</li><li>3-5 years of strategic partnerships, business development, or partner management experience&nbsp;</li><li>Exceptional interpersonal, communication and influencing skills with the ability to work with stakeholders across different functions, colleagues at all levels, and with partners</li><li>Ability to think strategically and creatively to develop winning digital payment product and platform strategies</li><li>Creative thinker who can collaborate with product and partner teams to brainstorm and use design thinking to develop compelling consumer experiences that also drive AXP goals</li><li>Strong program management skills to lead end-to-end partnership delivery across key stakeholder teams</li><li>Exceptional skill in driving results against aggressive timelines, managing multiple priorities, and ensuring flawless execution</li><li>A self-starter with an ability to excel in a dynamic, ever-changing environment and to switch gears as required</li><li>Bachelor's Degree required, MBA a plus</li></ul>Preferred Qualifications:<ul><li>Quantitative analytical skills to model customer adoption and usage and assess financial/business impact of partnershipsStrong understanding of consumer behavior and digital trends across categories.&nbsp;</li><li>Desire to work on dynamic, innovative and evolving initiatives in the digital, mobile and alternatives payments space</li><li>Expertise in mobile and working with technical and product development teams is a plus</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Senior Manager -Business Development (AMEX Digital Labs)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Audit Leader, FinanceJob Summary:IAG is a global function with over 350 team members across nine countries within American Express. We are committed to growing our audit staff as we continue to expand and enhance the Internal Audit Group. Our professionals come from diverse backgrounds including internal controls, regulatory compliance, financial accounting, operational risk, technology, and data analytics. Most IAG team members hold at least one professional certification.Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality and standards, regulatory relations, reporting, training and professional development, and key internal capabilities and technologies.Key Responsibilities<ul><li>Drive Internal Audit’s coverage strategy for the Company’s Finance function and supporting second-line risk oversight groups. Coverage will include tax, accounting policy, financial reporting&nbsp;and regulatory reporting, financial planning and analysis (FP&amp;A), financial data management, and corporate planning.</li><li>Lead the development and execution of the annual audit plan for Finance using an integrated auditing approach that encompasses financial, operational, compliance, and technology risks. This requires a strong understanding of the Company’s finance and control strategies and how they translate into measurable risks.</li><li>Lead global audits across Finance including internal and external reporting processes, general ledger and subledger integrity, closing processes, SOX compliance,&nbsp;and&nbsp;legal entity governance</li><li>Provide oversight and direction during the planning, execution, and reporting phases of audit engagements, including special reviews and ongoing monitoring. Assessments may include regulatory and operational requirements, financial close controls, data lineage, system migrations, and accounting judgments and estimates.</li><li>Serve as the Risk Category Owner for Financial Risk and associated areas, contributing content to the CAE’s annual letter to the Board. Lead communications with regulators and senior executives on these risk categories and Audit’s coverage strategy.</li><li>Advance the use of analytics and technology within the Finance audit portfolio. Lead the ideation, development, and implementation of data-driven audit procedures and continuous monitoring.</li><li>Build strong relationships with Finance, Corporate Planning, and Risk leadership. Demonstrate a deep understanding of AXP’s business model and financial architecture to effectively identify risks and shape audit strategies.</li><li>Manage a team of audit professionals to deliver high-quality audit engagements, monitoring, and issue validations. Ensure teams are skilled and compliant with regulatory and professional expectations.</li><li>Coach, teach, and mentor geographically distributed team members and co-sourced resources. Drive career development and knowledge of finance processes, audit methodology, and risk and control frameworks.</li><li>Represent Internal Audit in meetings with senior stakeholders and regulators, contributing insights and recommendations that improve the control environment and mitigate financial reporting risks.</li></ul>Required Qualifications<ul><li>Bachelor’s degree in accounting, finance,&nbsp;or&nbsp;economics. Advanced degree in any of these disciplines preferred.</li><li>CPA, CIA, or equivalent certification highly preferred.</li><li>12–15 years of relevant experience, with deep exposure to financial processes in one or more of the following areas: Tax,&nbsp;Controllership, Accounting Policy,&nbsp;Regulatory Reporting,&nbsp;Second-Line Risk Oversight, or Internal Audit within a major U.S. financial institution.</li><li>Demonstrated knowledge of internal control over financial reporting (ICFR), including Sarbanes-Oxley (SOX), US GAAP, and regulatory expectations.</li><li>Experience with internal control validation, accounting judgments, end-to-end financial processes, general ledger architecture, and financial systems.</li><li>Ability to evaluate the design and operating effectiveness of controls related to financial reporting, close governance,&nbsp;and&nbsp;tax compliance</li><li>Knowledge of key regulatory requirements applicable to financial institutions, including OCC Heightened Standards, SEC disclosure controls, and financial resilience expectations.</li><li>Familiarity with legal entity structures and regulatory reporting (e.g., FR Y-9C, FFIEC, 10Q/10K) is a plus.</li><li>Proven analytical, data interpretation, and problem-solving skills with a focus on financial data integrity and reporting risk.</li><li>Strong interpersonal skills, with the ability to influence and collaborate across teams. Proven ability to lead, coach, and develop diverse talent.</li><li>Clear, concise written and verbal communication skills. Able to present to senior leadership and regulators with confidence and authority.</li><li>Experience in the application of audit methodology and professional auditing standards, including end-to-end audit execution, risk assessments, issue validation, and governance reporting.</li><li>Highly organized with strong project management skills and the ability to lead multiple high-impact audits and initiatives simultaneously.</li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions.

Vice President, Audit Leader, Finance

<h4>How you will change lives</h4>As a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team providing care and delegated activities of treatment to patients. The PCT will work under the supervision of a Registered Nurse (RN) or Charge Nurse (CN) for patients with renal failure.<h4>What you'll be doing</h4>Patient care. You will work directly with patients to provide safe, comfortable, and high-quality dialysis treatment. Responsibilities include gathering patient stats before and after treatment, initiating treatment, monitoring patients during treatment, terminating treatment, and collecting patient blood samples per physician orders.Technician Duties. You will ensure quality comes first by preparing machines for hemodialysis treatments, cleaning and disinfecting machines after treatment, and conducting machine safety checks and logging results for quality control, ensuring all protocols and regulations are followed.Safety and Quality. You will use appropriate safety measures, including personal protective equipment. Working under the supervision of a Charge Nurse, you will adhere to all company policies, procedures, and state/federal laws and regulations. You will participate in all required staff meetings and continuing education offerings.PATIENT CARE TECHNICIAN STATE SPECIFIC BOARD OF NURSING REQUIREMENTS California<ul><li>Must possess current Certified Hemodialysis Technician (CHT) certificate from California Department of Public Health (CDPH) at time of hire OR</li><li>Hired at USRC location recognized by state of California as an approved dialysis technician training program and obtain California state certification (CHT) within six (6) weeks of successful completion of training program. </li></ul>Maryland<ul><li>Must possess current Certified Nursing Assistants -- Dialysis Technicians (CNA-DT) certificate from Maryland Board of Nursing OR</li><li>Hired at USRC location recognized by state of Maryland as an approved dialysis technician training program and obtain Maryland CNA-DT certificate within three (3) months from date of hire OR</li><li>Out-of-state applicant must have active BONENT certification and provide proof of initial application for CNA-DT certification.</li></ul>New Mexico<ul><li>Must have New Mexico dialysis technician certificate at time of hire OR</li><li>Hired at USRC location recognized by state of New Mexico as an approved dialysis technician training program and obtain New Mexico state certification within six (6) months of successful completion of training program OR</li><li>New Mexico certification of hemodialysis technician is required for out of state applicant with active state or national hemodialysis certification; must obtain New Mexico state certification prior to working as a Certified Hemodialysis Technician. </li><li>After January 1st, 2024, all initial applications for the certified hemodialysis technician will require a national hemodialysis technician certificate.</li><li>The applicant must submit proof of a valid national hemodialysis technician certificate from a recognized organization.</li><li>Hemodialysis technician students must have a current basic life support credential prior to and while the student has contact with patients</li></ul>OHIO<ul><li>Must have Ohio dialysis technician intern certificate at time of hire OR</li><li>Hired at USRC location recognized by state of Ohio as an approved dialysis technician training program and submit application for Ohio dialysis technician intern certificate to board no later than four (4) weeks prior to completion of the approved training program.</li><li>Must obtain Ohio Board of Nursing Certificate (OCDT) not less than twelve (12) months and not later than eighteen (18) months of enrolling in the USRC OCDT program.</li></ul>OREGON<ul><li>Must possess current Certified Hemodialysis Technician (CHDT) certificate from Oregon Public Health Division at time of hire OR</li><li>Must obtain Oregon dialysis technician provisional certificate within three (3) weeks of successful completion of training program and obtain Certified Hemodialysis Technician (CHDT) certificate from Oregon Public Health Division within eighteen (18) months. An Oregon Provisional Certification is valid for six months and can be renewed for one additional six month period.</li></ul>&nbsp;

U.S. Renal Care

Dialysis Patient Care Technician

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This role is part of the Data Issue Management &amp; Risk Monitoring function within the Finance Data Governance organization and supports the Director, Data Issue Management &amp; Risk Monitoring function.This role will support in establishing and managing a comprehensive process for identifying, tracking, remediating, and monitoring data issues and risks that impact financial integrity, reporting, and regulatory compliance. The ideal candidate will bring deep expertise in data governance, issue and risk management, and a strong background in financial data within a highly regulated environment.Responsibilities:<ul><li>Support in the design and implementation of the Data Issue Management framework, including intake, assessment, classification, prioritization, root cause analysis, remediation, and closure validation.</li><li>Support in the build and the maintenance of a comprehensive process for continuous monitoring of data risks and emerging data issues across key finance datasets/reports.</li><li>Develop risk-based monitoring protocols, including early warning indicators, risk heat maps, and control effectiveness metrics.</li><li>Support in establishing standards and workflows for data issue escalation, ownership assignment, and governance approvals.</li><li>Maintain a centralized inventory of open and historical data issues, ensuring accurate documentation, traceability, and audit readiness.</li><li>Collaborate with various stakeholders to proactively identify systemic data risks and implement preventative controls.</li><li>Support in facilitating governance forums and working groups to track progress, resolve cross-functional blockers, and identify themes across issue types.</li><li>Produce regular reporting and dashboards for senior leadership, risk committees, and regulatory stakeholders, highlighting risk concentrations, issue trends, and remediation effectiveness.</li><li>Coordinate with various compliance teams to align on control requirements and ensure full transparency on material data risks.</li></ul>Minimum Qualifications:<ul><li>8-10 years of experience in data governance, risk management, operational controls, or regulatory reporting in a large financial services institution.</li><li>Strong understanding of data risk, data quality, and issue management frameworks (e.g., COSO, DAMA-DMBOK).</li><li>Experience in designing and operating issue management and data risk monitoring processes across enterprise systems.</li><li>Familiarity with governance and tracking tools (e.g., ServiceNow, Jira, Archer, Collibra, Informatica).</li><li>Proven ability to lead through influence, build consensus, and drive accountability across diverse functions.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree in Finance, Business, Information Systems, or related field; advanced degree or certifications (e.g., CDMP, CISA) preferred.</li></ul>Currently, the Company does not have a physical location in the Charlotte, NC metropolitan area and, therefore, if you reside in the Charlotte, NC metropolitan area the role will temporarily be deemed virtual under the Company’s applicable policy (the Amex Flex Policy). We anticipate securing a physical office location in the Charlotte, NC metropolitan area in the future. Once that occurs, you will be notified that your position will be converted to hybrid and you will be required to work in the office in accordance with the applicable Amex Flex Policy (currently under the Amex Flex Policy, hybrid colleagues are required to work from the office a minimum of 3 days per week). You understand and agree that changing your role to hybrid designation and/or requiring you work from the office in accordance with the Company’s applicable Amex Flex Policy will not deem you eligible for separation pay under the Company’s applicable severance pay plans.GuardianSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Enterprise Design &amp; Research team is a global team of highly talented multi-disciplinary designers and researchers. We are highly embedded within the digital product management organization and lead design efforts from concept through to production for the largest servicing channels for American Express, across web, mobile and push.&nbsp;<h4>About the Role</h4>We’re looking for a strategic and systems-minded Director of Design Operations to join our Enterprise Acquisitions Design team. This role is pivotal in scaling our design practice, optimizing cross-functional collaboration, and enabling our designers to do their best work in a fast-paced, high-impact environment.As the operational backbone of the design org, you’ll partner closely with design, product, engineering, and business leaders to drive clarity, efficiency, and alignment across initiatives that shape the future of enterprise acquisitions.You will also be responsible for managing and leading the Enterprise Design and Research Scorecard—a key performance framework that tracks team health, delivery velocity, and impact across the portfolio. This includes defining success metrics, aligning stakeholders, and ensuring the scorecard drives actionable insights and continuous improvement.<h4>What You’ll Do</h4><ul><li>Operational Strategy &amp; Execution: Architect and implement scalable systems, processes, and tools that support design planning, prioritization, and delivery across multiple workstreams and lines of business. </li><li>Cross-Functional Partnership: Act as a strategic partner to design leadership and cross-functional stakeholders to align on goals, timelines, and resource allocation. </li><li>Team Leadership: Build and lead a high-performing DesignOps team. Mentor program managers and operations specialists to drive excellence in execution. </li><li>Design Systems &amp; Tooling: Oversee the evolution and adoption of internal platforms (e.g., design systems, intake portals, design product tracking) to support consistency and efficiency. </li><li>Scorecard Ownership: Lead the development and ongoing refinement of the Enterprise Design and Research Scorecard. Ensure it reflects team priorities, drives accountability, and supports strategic planning. </li><li>Data-Driven Insights: Establish and track KPIs to measure design impact, team health, and operational effectiveness. Use insights to inform strategic decisions. </li><li>Culture &amp; Communication: Foster a culture of transparency, inclusion, and continuous improvement. Champion rituals that support team cohesion and creative momentum.</li></ul><h4>What You’ll Bring</h4><ul><li>7+ years of experience in design operations, program management, or related roles—preferably in enterprise or agency environments. </li><li>Proven success in scaling design teams and operational frameworks in complex, matrixed organizations. </li><li>Deep understanding of design and research practices, including UX, content design, user research and accessibility. </li><li>Exceptional communication, facilitation, and stakeholder management skills. </li><li>Experience with tools like Figma, Jira, Airtable, Mural, and design system platforms. A strategic mindset with a bias for action and a passion for enabling creative teams to thrive.</li></ul><h4>Why Join Us</h4>You’ll be joining a mission-driven team that’s shaping the future of enterprise experiences. We value curiosity, collaboration, and craft—and we’re building a culture where design is a strategic advantage.Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director - Design Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsibilities:<ul><li>Work with cross-functional teams, fostering a culture of technical excellence, collaboration, and innovation.</li><li>Lead and collaborate within Agile teams to deliver chatbot-related data features, support business and product changes, and drive sprint prioritization.</li><li>Stay current with emerging database technologies, big data platforms, and AI/ML capabilities—driving adoption of best practices across the organization.</li><li>Convert logical chatbot data architectures into robust physical designs; develop and test database solutions supporting natural language processing and chatbot intent systems.</li><li>Administer and optimize databases, data warehouses, and datamarts to ensure performance, scalability, and reliability.</li><li>Diagnose and resolve chatbot data performance issues—ensuring optimal replication, high availability, and effective analytical strategies.</li><li>Develop and enforce standards for chatbot data management, security, and governance, while contributing to tooling and methodology decisions.</li><li>Enhance Big Data strategies by designing advanced indexing, partitioning, and query optimization solutions to support real-time chatbot decision making.</li><li>Partner with product and business teams to align chatbot engineering solutions with enterprise objectives and customer experience goals.</li></ul>Education &amp; Knowledge:<ul><li>Bachelor’s degree in Computer Science, Computer Engineering, or related field (or equal experience).</li><li>Strong knowledge of&nbsp;Big Data / NoSQL design and development&nbsp;(document, column family, graph data stores).</li><li>Deep understanding of&nbsp;database management systems: storage formats, replication, encryption, performance tuning, and high availability.</li><li>Proficiency with&nbsp;distributed systems, algorithms, and both relational &amp; non-relational databases.</li><li>Familiarity with&nbsp;machine learning, AI, relational database systems, and open-source data technologies.</li></ul>Experience:<ul><li>Proven experience in&nbsp;data engineering, chatbot systems, or related roles.</li><li>Expertise in&nbsp;SQL and Python&nbsp;(Java or other programming languages a plus).</li><li>Hands-on experience with database ecosystems such as&nbsp;HBase, Hive, GCP tools, NoSQL (MongoDB, Cassandra, Redis, Couchbase), BigQuery, Spanner, PostgreSQL, Oracle, or DB2.</li><li>Background in&nbsp;chatbot-specific data pipelines, conversational AI metrics (e.g., RAG response rate, temperature impact), and NLP model integration&nbsp;is highly desirable.</li><li>Strong experience in&nbsp;performance tuning for Big Data and AI workloads.</li><li>Knowledge of&nbsp;Agile, Scrum, XP, or other modern software delivery methodologies.</li><li>Infrastructure design expertise (e.g., storage integration, cloud data services).</li><li>Experience with ServiceNow data.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Data Engineer - Digital Workplace

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The American Express Brand is our most important asset, and our in-house creative agency helps bring the brand to life in marketing, servicing, and colleague communications. To help GABM attain the ambitious goal of becoming the most creative department in the Fortune 500, our In-House agency aims to foster a creative community in service of delivering best-in-class creative that is high-quality, cost-efficient, and quick-to-market.The&nbsp;Senior Capacity Manager will report into the OnBrand Director of Agency Operations as part of the Operations capability, and work collaboratively with internal account, operations, creative, and production leads to validate that the right creative and production resources were assigned to each active and pipeline project, informed by specialty and bandwidth. The focus of this role will be to facilitate capacity planning and adjustments to ensure efficient utilization for multiple account portfolio workstreams across OnBrand’s program, certifying that workstreams are operating smoothly and serving overall business goals.The&nbsp;Senior Capacity Manager must possess a proactive collaborative mind-set and be solution oriented in undefined territory. The focus and skillsets required for each project vary from strategic to executional activities, and the Capacity Manager must flex staffing adjustment decisions accordingly in close support of Director-level colleagues.To be successful in this role, the&nbsp;Capacity Manager must be an excellent collaborator and self-starter, intuitively translating Account-level project needs into actionable resourcing considerations. They should have experience navigating tight timelines, supporting high-visibility initiatives, and always seek to identify opportunities for improvement. They must possess an ability to adapt their communication style, content, and medium to suit the task or audience. Business maturity, and humility are essential for great Capacity management, to help discipline leads serve their client and colleague collaborators.Responsibilities:<ul><li>Collaborate with the Account Director, Creative Director, and Production Lead as well as any additional Director-level resources who may be added to the MSP or OnBrand internal org in future to make sure the right creative and production resources are assigned to each given task, informed by specialty and bandwidth.</li><li>Leverage American Express’ OnBrand Workfront instance to support reporting to help manage to larger OnBrand program goals and inform plans to help achieve them. Help assess risk and course correct as needed.</li><li>Help manage incoming and transitioning resourcing requests and deliver ongoing resourcing decisions. Meet with Account and Operations colleague stakeholders regularly to make communication easy and transparent regarding project capacity issues and decisions on resourcing or services.</li><li>Oversee resource change management</li><li>Expert knowledge of the resourcing and capacity components in Workfront, including power-usage of workload balancer tool and uplifted intake forms, to provide ongoing support for optimizing the tool informed by trends and best practices, and help OnBrand leadership apply this view to inform our resource decision making</li><li>When new opportunities arise, which require skill sets outside of our current MSP bench, coordinate with Freelance Engagement Managers to help quickly develop a resource plan recommendation and budget requirements to support sell-in.</li></ul>Requirements:<ul><li>3+ years in Resource management and Project management. Agency or in-house creative team experience required. Strong background in digital worktypes (e-mail, landing pages, banner animations, video) is priority. Experience serving a global financial service or travel/lifestyle brand is a plus</li><li>Change and risk management experience</li><li>Budget management</li><li>Strong communication and managerial skills, with experience articulating the end-to-end creative process, framing strategic challenges and opportunities, and collaborating with a variety of partners and stakeholders</li><li>Relationship management. Ability to manage time and organize creative workloads with colleagues, partners and agencies. Must cut through clutter and drive results to reinforce integrity of the internal agency and American Express brand</li><li>Working knowledge of marketing operations and development. Ability to manage multiple projects simultaneously and thrive in a fast-paced and iterative work environment</li><li>Expert knowledge of Workfront, in particular workload balancer and reporting functions</li><li>Continuously seeks and learns from feedback to improve</li><li>Bachelor’s degree required.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Senior Capacity Manager, OnBrand

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is the leading provider of payment solutions for businesses of all sizes. Within GCS, the US Small &amp; Medium Enterprise (SME) segment is a key area of strategic focus and investment. The Digital Commerce team accelerates growth for US SME by developing best-in-class, integrated digital experiences from the first touchpoint in the acquisition journey through onboarding.The Analyst, Prospect Acquisition Creative Strategy will support the design and development of Paid Media creative across display, social, audio and video. This role will focus on the support the development of execution for the channel.Job Responsibilities: •&nbsp;Partner with agencies to drive our creative campaign forward – responsibilities may include briefing, concept exploration, territory refinement, compliance reviews and legal approvals •&nbsp;Oversee marketing and operations to deliver creative campaigns in a timely manner •&nbsp;Support B35 in delivering video creative – responsibilities may include: project management, concept development, legal approvals, agency communication &nbsp; •&nbsp;Develop strong relationships with key internal stakeholders for creative execution and approvals (i.e. legal, product, brand) •&nbsp;Drive innovation with ongoing evaluation and assessment of new channels, tactics, and creative opportunities to further our growth&nbsp; •&nbsp;Leverage test-and-learn and brand lift studies to optimize creative within campaigns&nbsp; •&nbsp;Develop an understanding of small business needs to ensure experiences are customer-centric&nbsp; Qualifications: •&nbsp;2 years of experience in marketing; preferably with a background in creative / advertising •&nbsp;Detail oriented, organized, and able to manage multiple workflows (project management) •&nbsp;Experience in bringing insights to inform creative strategy&nbsp; •&nbsp;Effective written and verbal communication skills, building and leveraging relationships to create solutions •&nbsp;Bring energy and enthusiasm into your work with a positive attitude&nbsp; •&nbsp;Strong communicator&nbsp; Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst- Creative Strategy Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.The Control Management (CM) Risk ID team is seeking an experienced and driven leader to manage the strategic and programmatic oversight of our RCSA program.This role leads a dedicated team overseeing forecasting, capacity planning, pre-work, process mapping, and documentation for all RCSA RAU-related initiatives. You’ll serve as a key partner to stakeholders, driving the success of one of the company’s most critical operational risk initiatives.This is an outstanding opportunity to work at the intersection of strategic planning, operational excellence, and risk management — shaping the way GCS approaches RCSA program governance.<h4>Key Responsibilities:</h4><ul><li>Lead the development of business unit-level approval processes for RCSA Program Management, with a focus on strategic timelines and deliverables.</li><li>Oversee the creation and ongoing refinement of process maps, RAU procedures, and policies to support the RCSA transition.</li><li>Drive root cause analyses for recurring issues within GCS and support effective remediation to reduce future risks.</li><li>Track progress, validate the effectiveness of resolutions, and provide timely status updates to key stakeholders.</li><li>Develop and maintain accurate forecasting for GCS CM Risk ID personnel and resources to ensure adequate coverage for current and future RAUs</li><li>Implement and optimize team systems, tools, and procedures to maximize operational efficiency</li></ul><h4>Minimum Qualifications:</h4><ul><li>Proven experience in project management/coordination through to execution, with strong organizational skills and keen attention to detail</li><li>Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and assess risk scenarios</li><li>Comfortable operating in a fast-paced, highly complex environment and navigating between competing priorities and whilst accelerating program knowledge</li><li>Excellent written and verbal communication and relationship management skills to effectively partner with key program stakeholders to drive successful program delivery</li><li>Experience in preparing materials for senior stakeholders and committees</li><li>High level of integrity with ability to handle sensitive issues with complete confidentiality</li></ul><h4>Preferred Qualifications:</h4><ul><li>Familiarity working in a risk and control or regulatory environment and knowledge of commercial payments industry &amp; economics is a plus</li><li>Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); experience with data analysis tools is a plus</li></ul>ORMCMSalary Range: $130,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positionsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

442 Full Time Jobs in New York, NY 10001, USA