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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Enterprise Comm’s &amp; Mar-Tech Experiences (ECMX) team is a Marketing Centre of Excellence formed to support business units across the enterprise. This role will support the ECMX organization and is responsible for growing the American Express brand in more than 150 countries around the world.As a Manager this individual will be responsible for leading solutioning for projects spanning our Enterprise Objectives, including transformations, innovations, proof of concepts, migrations, etc. This role will help define and build the future of our ecosystem by creating solutions, architecture, project plans and roadmaps across the Eligibility Engagement Ecosystem. In this role you will be a part of the Martech Transformation using Adobe CDP suite. This team plays a critical role in overall Marketing targeting audience setup, execution and fulfillment of marketing offers across multiple channels. You will partner with colleagues in Product, Engineering, and Business. You will work closely with Marketers, Data Analysts, Technical Architects, and Product Owners on the creation and delivery of Features. This individual will be responsible for creating and presenting updates and roadmaps to leadership on a regular cadence.This individual will run Stakeholder and Leadership Communications, escalating potential roadblocks, tracking milestones, identifying and documenting issues, and celebrating successes. Success in this role will be directly related to the individual’s ability to effectively engage, learn, and deliver high quality solutions while working with a large and diverse set of stakeholders and team members. An ideal candidate will be interested in product solutions design, technology modernization, and Mar-Tech Products. The candidate should be a quick-learner, curious problem solver and adept at working in a fast-paced environment.This individual will be responsible for identifying and translating needs into actionable artifacts that truly meet the business needs. This individual will conduct full lifecycle activities that include discovery to identify business needs, requirements analysis and design using SAFE/Agile methodology.Essential Responsibilities:•Collaborate and communicate across multiple VP groups and stakeholders.•Work closely with technical architects to form a solution for internal projects and capabilities.•Identify gaps/pain points in marketing process flow and capabilities and translate into actionable features.•Collaborate across the business to uncover true business needs and ensure solutions effectively and scalable to achieve desired outcomes.•Partner with key stakeholders to identify and document needs.•Create and manage documentation at project level.•Collaborate with cross-functional teams, including marketing, Marketing operations, Design, Engineering, DevOPS, Info security.•Ability to contribute to overall MarTech product design, roadmap &amp; work in partnership with key stakeholders at local and global to launch new functionalities and feature enhancements, aligned to product OKRs•Contribute to the creation of Rally/JIRA/Confluence artifacts for development teams.•Assign and coordinate dev requirements with Product Owner teams.•Be creative thinker, able to re-envision existing processes to support new product development and product improvements.Education/Experience:•Bachelor’s Degree (or higher) - required•Minimum 5 years’ experience working in a Financial and/or Professional Services Firm – required•Experience with Agile methodologies (certification preferred) – requiredMinimum Qualifications•Critical thinking skills with a willingness to challenge the status quo – required.•Project Management skills - required.•Strong leadership skills – required.•Excellent communication skills (verbal and written) – required.•Ability to work independently and as part of a team – required.•Strong desire to learn new systems/software applications – required.•Experience with Customer Data Platforms &amp; related tool sets, e.g. Adobe CDP, Journey Optimizer, Workfront, Salesforce Data Cloud, Marketing Cloud, mParticle, Segment. -required•Self-motivated/self-directed/self-learner – required.•Excellent organizational skills including attention to detail, handling, and prioritization of multiple priorities, managing tight timelines -required.•Ability to translate technical terminology to business partners and business requirements to technology partners-required.Preferred Qualifications•Strong analytical skills including ability to gather and interpret various types of data – preferred.•Knowledge and experience in data management, including data mapping, governance, schema creation and customer data modeling.•Analytics expertise – preferred•Experience with compliance, privacy, risk, legal and audit procedures – preferred•Experience writing Features, User Stories and Tasks in Confluence and/or Jira - preferred.•Experience in Agile software development process such as Scrum. SAFe training and certification a plus.Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Digital Product Solution Designer

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible— and we’re proud to back each other every step of the way.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path.Where are these roles located within American Express?The Enterprise Comms &amp; MarTech Experiences (ECMX) team is a global organization that sits within Membership Portfolio Services (MPS). It is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech &amp; MarOps solutions.This role sits within Enterprise MarOps Solutions within ECMX.The EMS organization is a global team responsible for consultation and execution of US and international marketing campaigns including channel set-up and deployment.Additionally, this organization leads creative review &amp; approval processes for all US marketing content &amp; creative.This team conducts process solution design &amp; optimization, providing inputs into MarTech transformation.The Campaign Solutions and Execution Management Team provides critical project management for E2E marketing campaigns with thoughtful strategy and detailed planning.Members of this team are responsible for leading dedicated cross-functional teams of campaign execution experts to drive efficient and timely campaign execution for new products and partnerships or high risk/high visibility marketing initiatives.The Analyst/Senior Analyst on this team will be responsible for providing project management support to the team leader. He/she will learn how a marketing campaign goes from being an idea to being live in market.This role will have the opportunity to work with key stakeholders including Product, Product Development, Marketing, Brand, General Counsel’s Office, and a variety of teams within ECMX (e.g. Compliance Review, US Web Solutions, and more)Key Responsibilities:·Provide comprehensive marketing campaign support to Marketing partners across US Marketing Partners in support of American Express’ strategic priorities.·Activities include: Project Management support including, Tracking Issue Logs, Project Timelines, Meeting Preparation, Meeting Minutes/Recaps and more&nbsp;·Collaborate with key stakeholders including Marketing, Product, Technologies, GCO/Legal, Compliance and Operational Excellence to align on campaign objectives, feasibility and overall risk - ensuring we can deliver on the promise to our customers.·Build AXP Marketing Operations expertise - understand the possibilities/nuances of AXP MarTech products, processes &amp; capabilities available to our marketing partners.·Provide outstanding customer service to marketing colleagues across the enterprise.·Help Identify and prioritize opportunities for improvement to campaign execution processes based on issue logs, reoccurring issues, etc.·Lead Best Practice sharing across enterprise stakeholders for various Marketing &amp; Comms related functional/process elements based on project learnings·Support change management planning, training and communication activities (updates to onboarding materials, etc.)·Support MarOps reporting/capacity management·Problem solving and troubleshooting skills with the ability to exercise mature judgmentMinimum Qualifications·Passion for/interest in Marketing Operations (MarOps) and/or Project Management &amp; Delivery.·Energetic self-starter with excellent attention to detail, strong process/project management and organizational skills with the ability to think end-to-end.·Excellent verbal and written communication skills, with ability to translate and explain technical concepts in a simple, easy to understand way.·Excellent relationship/partner management skills/experience with ability to interact, consult and influence up and down across multiple partners/stakeholders.·Strong problem-solving skills and willingness to get into the details to identify solutions.·Ability to operate independently and collaborate effectively with colleagues, in a dynamic, fast paced, global environment.·Experience working in a deadline driven production-oriented environment.Preferred Qualifications·Experience/familiarity with workflow management tools/platforms (e.g., Salesforce) a plus.·Proficiency with Microsoft Office, Slack.At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible— and we’re proud to back each other every step of the way.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path.Where are these roles located within American Express?The Enterprise Comms &amp; MarTech Experiences (ECMX) team is a global organization that sits within Membership Portfolio Services (MPS). It is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech &amp; MarOps solutions.This role sits within Enterprise MarOps Solutions within ECMX.The EMS organization is a global team responsible for consultation and execution of US and international marketing campaigns including channel set-up and deployment.Additionally, this organization leads creative review &amp; approval processes for all US marketing content &amp; creative.This team conducts process solution design &amp; optimization, providing inputs into MarTech transformation.The Campaign Solutions and Execution Management Team provides critical project management for E2E marketing campaigns with thoughtful strategy and detailed planning.Members of this team are responsible for leading dedicated cross-functional teams of campaign execution experts to drive efficient and timely campaign execution for new products and partnerships or high risk/high visibility marketing initiatives.The Analyst/Senior Analyst on this team will be responsible for providing project management support to the team leader. He/she will learn how a marketing campaign goes from being an idea to being live in market.This role will have the opportunity to work with key stakeholders including Product, Product Development, Marketing, Brand, General Counsel’s Office, and a variety of teams within ECMX (e.g. Compliance Review, US Web Solutions, and more)Key Responsibilities:·Provide comprehensive marketing campaign support to Marketing partners across US Marketing Partners in support of American Express’ strategic priorities.·Activities include: Project Management support including, Tracking Issue Logs, Project Timelines, Meeting Preparation, Meeting Minutes/Recaps and more&nbsp;·Collaborate with key stakeholders including Marketing, Product, Technologies, GCO/Legal, Compliance and Operational Excellence to align on campaign objectives, feasibility and overall risk - ensuring we can deliver on the promise to our customers.·Build AXP Marketing Operations expertise - understand the possibilities/nuances of AXP MarTech products, processes &amp; capabilities available to our marketing partners.·Provide outstanding customer service to marketing colleagues across the enterprise.·Help Identify and prioritize opportunities for improvement to campaign execution processes based on issue logs, reoccurring issues, etc.·Lead Best Practice sharing across enterprise stakeholders for various Marketing &amp; Comms related functional/process elements based on project learnings·Support change management planning, training and communication activities (updates to onboarding materials, etc.)·Support MarOps reporting/capacity management·Problem solving and troubleshooting skills with the ability to exercise mature judgmentMinimum Qualifications·Passion for/interest in Marketing Operations (MarOps) and/or Project Management &amp; Delivery.·Energetic self-starter with excellent attention to detail, strong process/project management and organizational skills with the ability to think end-to-end.·Excellent verbal and written communication skills, with ability to translate and explain technical concepts in a simple, easy to understand way.·Excellent relationship/partner management skills/experience with ability to interact, consult and influence up and down across multiple partners/stakeholders.·Strong problem-solving skills and willingness to get into the details to identify solutions.·Ability to operate independently and collaborate effectively with colleagues, in a dynamic, fast paced, global environment.·Experience working in a deadline driven production-oriented environment.Preferred Qualifications·Experience/familiarity with workflow management tools/platforms (e.g., Salesforce) a plus.·Proficiency with Microsoft Office, Slack.

Senior Analyst, Marketing - Enterprise MarOps Solutions

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Merchant and Network Services (GMNS) is the merchant network of American Express that acquires and maintains relationships with millions of merchants around the world who welcome American Express-branded Cards. The Merchant Acquisition and Supplier Enablement (MASE) team within GMNS is a nationwide organization comprised of over 160 professionals dedicated to signing and enabling U.S. merchants for AXP Card acceptance.The Manager of Business Development (MBD) is a direct sales position on the NY/NJ District Sales team within the Eastern Region of Merchant Acquisition. This position will focus on high value prospects that have an annual sales revenue up to $1B within B2B verticals and segments that do not currently accept the Card as a form of payment. This role will also work closely with our Global Commercial Services (GCS) and the Regional Centralized Client Management teams to expand B2B coverage, drive charge volume, and a focus on Welcomed Acceptance.&nbsp; The successful candidate will use his/ her in-depth knowledge of American Express and target industries to partner with prospects and internal stakeholders across the blue box to devise and implement innovative deal constructs to unlock previously untapped opportunities.<ul><li>Track record of conceiving, structuring, selling in, and implementing creative, innovative deals</li></ul><ul><li>Ensures proper business process, conduct and compliance controls and adherence&nbsp;&nbsp;</li></ul><ul><li>Demonstrated ability to form relationships and drive consensus with key internal stakeholders, including pricing, legal, Card issuers, Risk, and other internal partners</li></ul><ul><li>Strong financial acumen. Excellent financial and analytical skills used to prepare and present quantitative analyses to prospects.</li><li>Strong primary and secondary account/ industry research skills; demonstrated ability to leverage professional network and third-party sources to develop deep understanding of prospect needs, anticipated objections, and potential leverage points</li></ul><ul><li>Excellent communication skills, both written and verbal. Strong executive presence.</li></ul><ul><li>Strong negotiation skills; demonstrated ability in building rapport and earning credibility with prospects.</li></ul><ul><li>Flexible; comfortable in a fast-paced environment with evolving priorities and changes in direction.</li></ul><ul><li>Bachelor’s degree and 5+ years of successful outside sales experience.</li></ul><ul><li>Proficiency with Salesforce.com an asset</li></ul>Applicant must have a valid driver's license. A motor vehicle records check will be conducted for all successful candidates at the time of offer. Disclosure of all moving violations within the last 3 years (Including, but not limited to: speeding tickets, refusal to submit to blood alcohol content, reckless driving, leaving scene of accident, and driver’s license suspension for moving violations) is required during the application process.Salary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Business Development-Sales (Lower Manhattan/NYC)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This position is part of a highly motivated and innovative US Credit / Debit Bureau Outbound Reporting Policy &amp; Analytics team within the Credit and Fraud Risk organization.This team owns the strategy and policies that govern how US Consumer, Small Business, and Corporate accounts are reported to the consumer, commercial, and debit bureaus, among other priorities.The incumbent will have the exciting opportunity through analytics to collaborate with colleagues across the enterprise to elevate the quality, governance, freshness, and efficiency of US outbound bureau reporting policies. Key responsibilities include:<ul><li>Generate data-driven insights into the US credit and debit bureau reporting processes, helping to identify and size potential gaps.</li><li>Leverage external data analytical sandboxes for competitor bureau-reporting analytics and benchmarking.</li><li>Investigate individual customer complaints and escalations from a bureau reporting standpoint.</li><li>Perform analytic work aimed at mitigating the volume of records being rejected by the bureaus.</li><li>Assess and identify opportunities to enhance bureau reporting policies.</li><li>Support testing and validation of bureau reporting logic changes.</li><li>Partner closely with cross-functional teams in Operational Bureau Governance, Risk Products &amp; Data Strategy, and others within Credit and Fraud Risk.</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in quantitative field (Business Analytics, MIS, Statistics).</li><li>Master's degree in quantitative field OR 1+ years of relevant analytics experience.</li><li>Self-starter with experience managing multiple tasks with tight deadlines.</li><li>Proven ability to translate a problem/question into a clear, efficient analytic approach.</li><li>Proven ability to summarize, visualize, and communicate data findings to a less technical audience.</li><li>Excellent relationship-building and collaboration skills.</li><li>Proficiency with SQL or similar analytic programming language</li></ul>Preferred Qualifications<ul><li>1+ years of relevant analytics experience in the financial services industry.</li><li>Experience with Hive or Python is a plus.</li><li>Experience with data visualization (e.g. Tableau).</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst- Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.Join #TeamAmex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Platforms and Capabilities team within Global Risk and Compliance (GRC) is responsible for building and implementing leading-edge platforms and solutions for risk management. Our vision is to “provide best-in-class Platforms and Capabilities that enable the risk management framework in GRC and across the Company and empower colleagues to excel at risk management activities.”We are seeking an Associate Digital Product Manager to support the development and delivery of data products that enable enterprise risk data aggregation and regulatory reporting. This role is part of a multi-year transformation to modernize the Integrated Risk Management (IRM) platform and deliver accurate, traceable, and timely data to meet internal and external reporting obligations. You will work closely with senior product managers, engineers, and risk and compliance partners to help shape solutions that meet regulatory expectations such as BCBS 239, CCAR, and other data lineage and aggregation requirements.You will support day-to-day product development for risk data ingestion, transformation, and reporting capabilities, while helping ensure product features meet both business needs and compliance standards. This includes writing user stories, validating data requirements, and testing features that enable aggregation across multiple risk domains. You’ll play a key role in documenting reporting logic, helping to ensure data accuracy, and assisting in the development of controls to support data quality and auditability. This role is ideal for someone interested in financial regulation, risk technology, and the intersection of product management and data governance.Key Responsibilities:<ul><li>Assist in delivering platform capabilities that support risk data aggregation, lineage, and reconciliation.&nbsp;</li><li>Translate regulatory and stakeholder reporting requirements into actionable product features.&nbsp;</li><li>Collaborate with business, compliance, and technology teams to define data sourcing, transformation, and control rules.&nbsp;</li><li>Support the development of standard reporting templates, dashboards, and automated distribution mechanisms.&nbsp;</li><li>Help manage data-related controls and metrics that support compliance with BCBS 239 and other frameworks.&nbsp;</li><li>Document data definitions, calculation logic, and lineage as part of risk data reporting workflows.&nbsp;</li><li>Coordinate UAT, data validations, and defect management in partnership with analytics and testing teams.&nbsp;</li><li>Participate in risk and regulatory reviews to support internal and external audits or examinations.&nbsp;</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in information systems, Finance, Data Analytics, or a related discipline.&nbsp;</li><li>Familiarity with regulatory reporting concepts (e.g., BCBS 239, CCAR, Basel, or FDIC reporting).&nbsp;</li><li>Understanding of risk or compliance data domains such as credit risk, operational risk, or issue management.&nbsp;</li><li>Proficiency with agile delivery processes and tools like Jira or Confluence.&nbsp;</li><li>Ability to manage multiple priorities with attention to detail and data traceability.&nbsp;</li><li>Experience documenting requirements for data transformations and validation logic.&nbsp;</li><li>Strong collaboration skills to work across risk, compliance, engineering, and audit functions.&nbsp;</li><li>Interest in product development, data quality frameworks, and data governance principles.&nbsp;</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Associate - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Audit Leader, FinanceJob Summary:IAG is a global function with over 350 team members across nine countries within American Express. We are committed to growing our audit staff as we continue to expand and enhance the Internal Audit Group. Our professionals come from diverse backgrounds including internal controls, regulatory compliance, financial accounting, operational risk, technology, and data analytics. Most IAG team members hold at least one professional certification.Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality and standards, regulatory relations, reporting, training and professional development, and key internal capabilities and technologies.Key Responsibilities<ul><li>Drive Internal Audit’s coverage strategy for the Company’s Finance function and supporting second-line risk oversight groups. Coverage will include tax, accounting policy, financial reporting&nbsp;and regulatory reporting, financial planning and analysis (FP&amp;A), financial data management, and corporate planning.</li><li>Lead the development and execution of the annual audit plan for Finance using an integrated auditing approach that encompasses financial, operational, compliance, and technology risks. This requires a strong understanding of the Company’s finance and control strategies and how they translate into measurable risks.</li><li>Lead global audits across Finance including internal and external reporting processes, general ledger and subledger integrity, closing processes, SOX compliance,&nbsp;and&nbsp;legal entity governance</li><li>Provide oversight and direction during the planning, execution, and reporting phases of audit engagements, including special reviews and ongoing monitoring. Assessments may include regulatory and operational requirements, financial close controls, data lineage, system migrations, and accounting judgments and estimates.</li><li>Serve as the Risk Category Owner for Financial Risk and associated areas, contributing content to the CAE’s annual letter to the Board. Lead communications with regulators and senior executives on these risk categories and Audit’s coverage strategy.</li><li>Advance the use of analytics and technology within the Finance audit portfolio. Lead the ideation, development, and implementation of data-driven audit procedures and continuous monitoring.</li><li>Build strong relationships with Finance, Corporate Planning, and Risk leadership. Demonstrate a deep understanding of AXP’s business model and financial architecture to effectively identify risks and shape audit strategies.</li><li>Manage a team of audit professionals to deliver high-quality audit engagements, monitoring, and issue validations. Ensure teams are skilled and compliant with regulatory and professional expectations.</li><li>Coach, teach, and mentor geographically distributed team members and co-sourced resources. Drive career development and knowledge of finance processes, audit methodology, and risk and control frameworks.</li><li>Represent Internal Audit in meetings with senior stakeholders and regulators, contributing insights and recommendations that improve the control environment and mitigate financial reporting risks.</li></ul>Required Qualifications<ul><li>Bachelor’s degree in accounting, finance,&nbsp;or&nbsp;economics. Advanced degree in any of these disciplines preferred.</li><li>CPA, CIA, or equivalent certification highly preferred.</li><li>12–15 years of relevant experience, with deep exposure to financial processes in one or more of the following areas: Tax,&nbsp;Controllership, Accounting Policy,&nbsp;Regulatory Reporting,&nbsp;Second-Line Risk Oversight, or Internal Audit within a major U.S. financial institution.</li><li>Demonstrated knowledge of internal control over financial reporting (ICFR), including Sarbanes-Oxley (SOX), US GAAP, and regulatory expectations.</li><li>Experience with internal control validation, accounting judgments, end-to-end financial processes, general ledger architecture, and financial systems.</li><li>Ability to evaluate the design and operating effectiveness of controls related to financial reporting, close governance,&nbsp;and&nbsp;tax compliance</li><li>Knowledge of key regulatory requirements applicable to financial institutions, including OCC Heightened Standards, SEC disclosure controls, and financial resilience expectations.</li><li>Familiarity with legal entity structures and regulatory reporting (e.g., FR Y-9C, FFIEC, 10Q/10K) is a plus.</li><li>Proven analytical, data interpretation, and problem-solving skills with a focus on financial data integrity and reporting risk.</li><li>Strong interpersonal skills, with the ability to influence and collaborate across teams. Proven ability to lead, coach, and develop diverse talent.</li><li>Clear, concise written and verbal communication skills. Able to present to senior leadership and regulators with confidence and authority.</li><li>Experience in the application of audit methodology and professional auditing standards, including end-to-end audit execution, risk assessments, issue validation, and governance reporting.</li><li>Highly organized with strong project management skills and the ability to lead multiple high-impact audits and initiatives simultaneously.</li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions.

Vice President, Audit Leader, Finance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the US Consumer Services Control Management Specialized Risk Management team is to provide subject matter expertise on specific Operational Risk topics to ensure the business unit (BU) is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively; supports the BU with expert guidance for topical Operational Risk intelligence.US Consumer Services is looking for a Sr. Analyst for Specialized Risk Management focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Sr. Analyst, USCS Control Management, Conduct Risk Management will:<ul><li>Assist in day-to-day activities to support compliance with enterprise policies and programs pertaining to specific risk types (e.g., AEMP 88 - Conduct Risk Management Policy)</li><li>Participate in day-to-day activities to support compliance with enterprise policies and programs pertaining to specific risk types (e.g., AEMP 88 - Conduct Risk Management Policy)</li><li>Support in tasks required to support integration of decentralized risk types into broader Operational Risk Management (ORM) policies and programs</li><li>Contribute to administrative tasks to compile topical risk information, including emerging trends, best practices, and regulatory updates relevant to each area of expertise</li><li>Assist in administrative duties required to compile materials and disseminate targeted training and awareness programs to increase understanding and management of specific risk topics within US Consumer Services</li><li>Support more senior team members in consultation on the design and implementation of controls tailored to specialized risk areas</li><li>Enable research and gather topical risk knowledge to share with BU process owners to enable BU to strengthen and embed relevant ORM considerations into processes</li><li>Assist in specific tasks to gather topical risk strategies and procedures to align with changes in the business environment and regulatory landscape</li><li>Gather relevant operational risk insights, better practices, themes, etc. across the enterprise</li></ul>Minimum Qualifications<ul><li>2+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities</li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preffered Qualifications<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:</li><li>Support compliance with enterprise policies and programs pertaining to specific risk types and supporting with design/enhancement of procedures/standards by providing topic-specific insight</li><li>Advising on decentralized risk types into broader operational risk policies and programs</li></ul>Salary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Analyst - Control Management, Conduct Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Sanctions is responsible for developing and maintaining an effective, risk-based enterprise-wide sanctions program that focuses on establishing minimum standards, overseeing effective screening processes, completing the Sanctions Risk Assessment, developing and administering training, providing reporting and key risk indicators, and serving as the Subject Matter Experts to support all business and compliance teams.&nbsp;The Global Sanctions Governance- Screening Implementation Analyst will be the&nbsp; subject matter expert partnering with business unit screening implementation teams and function as a point of contact for screening technology teams; partner with stakeholders on data quality, completeness, and accuracy based on enterprise screening standards; collaborate with business and compliance to update relevant documentation based on data standards as necessary; advise business and compliance teams processes to document gaps/exceptions to enterprise data standards and escalate as necessary (including coordination on opening risk events or issues).How will you make an impact in this role?<ul><li>Will attend Bridger implementation meetings and serve as the sanctions subject matter expert on the calls.&nbsp;</li></ul><ul><li>Will conduct the data element review and liaison with Bridger Tech and project teams to ensure accuracy.&nbsp;</li></ul><ul><li>Provide weekly updates on the status of Bridger implementations.&nbsp;</li></ul><ul><li>Attend the daily Touch base meetings with Bridger Tech</li></ul><ul><li>&nbsp;Assist the Bridger Product Owners with Bridger configurations.&nbsp;</li></ul><ul><li>Support with Bridger project documentation.&nbsp;</li></ul><ul><li>Assist with other functions in support of the Global Sanctions Team as needed</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in business, Finance, Risk Management, Data Analytics, or a related field.</li></ul><ul><li>Professional certifications such as CAMS, OR CGSS preferred.</li></ul><ul><li>3+ years of experience in sanctions compliance, financial crime compliance, or risk management.</li></ul><ul><li>Hands-on experience with sanctions screening tools (e.g., Bridger Insight or similar).</li></ul><ul><li>Proven track record in supporting system implementations or technology-driven compliance projects.</li></ul><ul><li>Experience working with data quality, completeness, and accuracy standards.</li></ul><ul><li>Strong data analysis skills — ability to conduct data element reviews and validate accuracy.</li></ul><ul><li>Proficiency with MS Excel, data visualization (charts/graphs), and reporting tools.</li></ul><ul><li>Ability to prepare and maintain documentation for audits, risk assessments, and governance reporting.</li></ul><ul><li>Strong communication and presentation skills to represent sanctions SME expertise in meetings.</li></ul><ul><li>Excellent organizational skills to manage weekly updates, daily touch-base meetings, and project timelines.</li></ul><ul><li>Collaborative mindset with ability to work across multiple stakeholders and business functions.</li></ul><ul><li>Analytical problem-solving skills to identify gaps, exceptions, and escalate issues effectively.</li></ul>Preferred Qualifications<ul><li>Prior experience in sanctions, PEP, or financial crimes compliance</li></ul><ul><li>Familiarity with international regulatory environments</li></ul><ul><li>Strong interpersonal skills and ability to build relationships with stakeholders across functions.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Global Sanctions Governance- Screening Implementation Analyst Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Manager, Retirement &amp; Financial Well-being will work on the Global Well-being and Benefits team in Colleague Total Rewards and Well-being (CTRW). As a key team member, this person will be a part of our award-winning global financial well-being program, Smart Saving. Through Smart Saving, we raise awareness of the benefits of financial health, increase financial knowledge, enable colleagues to effectively manage their spending, and plan for all types of financial events in their lives.A major component of Smart Saving is our Retirement Savings Plan (RSP), our 401(k).This position will primarily focus on U.S. retirement plans and global financial well-being and is part of the team responsible for benefits strategy reporting directly to the Director of Retirement &amp; Smart Saving. &nbsp;This individual will play an essential role in shaping retirement program strategy, overseeing both qualified and non-qualified plans, driving governance and investment committee initiatives, and advancing the financial well-being program.". &nbsp;This position will work closely with both internal partners and service providers to ensure that benefit offerings are effective and meet business objectives. &nbsp;The ideal candidate must possess strong project management skills and be a creative/critical thinker to drive integrated and impactful programs. &nbsp;Responsibilities include:<ul><li>Play a key role in the development and ongoing strategy of all retirement and well-being offerings</li><li>Play lead role in project management of all financial well-being initiatives</li><li>Evaluate existing plan design through research and analysis of retirement industry trends</li><li>Act as a center of expertise team member for senior leadership and colleagues regarding retirement program benefits</li><li>Support retirement investment and governance committees</li><li>Participate in investment manager selection and contracting</li><li>Evaluate and identify risks associated with the retirement strategy and governance of Amex's programs and develop controls and procedures to mitigate risk</li><li>Oversee special projects that require integration between colleague benefits and other CEG priorities as well as merger and acquisition activity&nbsp;</li><li>Monitor programs to ensure compliance with internal guidelines and regulatory requirements&nbsp;</li><li>Partner with retirement operations on risk mitigation strategy across the plans ensuring appropriate controls and documentation processes are in place&nbsp;</li><li>Partner with internal stakeholders including controllership, external reporting, treasury, external and internal auditors, legal, tax, and others as necessary</li><li>Vendor relationship management, related budgeting and ongoing monitoring&nbsp;</li><li>Assist with the development of colleague communications regarding financial well-being programs</li><li>Develop program content, education seminars/webinars on financial/retirement topics</li><li>Program event planning and implementation</li><li>Provide support for special projects and presentations&nbsp;</li><li>Project management, from strategy to execution Minimum Qualifications: </li><li>5+ years working in Human Resources Benefits or Retirement Consulting, with demonstrated expertise in retirement plan and financial benefits strategy, design, and compliance.</li><li>Bachelor’s degree or higher.</li><li>High proficiency in data management and analysis, including Microsoft Excel, PowerPoint, and Word.</li><li>Strong analytical and problem-solving skills.</li><li>Strong project planning and management skills.</li><li>Excellent writing and communication skills.</li><li>Attention to detail.</li><li>Ability to manage multiple vendors and projects.</li><li>Ability to handle confidential information.</li><li>Ability to multi-task while working under tight timelines.</li><li>Ability to be flexible and handle multiple priorities.</li><li>Ability to thrive in a global and virtual work environment.</li></ul>Preferred Qualifications:<ul><li>Knowledge of investments.</li><li>Superior understanding of the components of a benefits program and ability to design and implement innovations in a collaborative environment.</li><li>Ability to apply a colleague needs/experience lens when creating solutions.</li><li>Strong client-service orientation, including presentation skills and ability to deliver exceptional service.</li><li>Proven ability to develop relationships at all levels of the organization and across a broad base of stakeholders.</li><li>Prior experience with or familiarity with AI capabilities.</li><li>Strong organizational and interpersonal skills with proactive initiative-taking.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager, Retirement and Financial Well-being

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Amex Digital Labs is responsible for catalyzing digital innovation at American Express by originating, incubating, and managing emerging products and platforms that can be essential to our customers’ digital lives. We strive to emphasize creativity, customer centricity, and innovation. The Global Digital Payments &amp; Partnerships team is a high impact group within Amex Digital Labs responsible for launching, managing, and expanding new digital payments products and partnerships, including Apple Pay, Google Pay, Samsung Pay, Meta, and other emerging players in the space.Role Description: As Senior Manager, you will lead the global Google Pay partnership. &nbsp;You will own senior-level partner relationships, lead major contract and expansion negotiations, develop the overall partnership strategies, and oversee the go-to-market planning for new products and experiences. You will collaborate extensively with the Digital Labs Product and Product Enablement teams and a broad range of internal and external stakeholders across Strategic Partnerships, Marketing, Network, and Legal, among others. You will also serve as a global advisor to the local market teams where Amex is live with partner digital wallets today and support the overall payments innovation strategy for Digital Labs.Job Responsibilities:<ul><li>Lead the global relationship with Google Pay Develop and adapt partnership/go to market strategies to meet AXP goals in the rapidly evolving digital payments landscape Effectively establish, manage, and grow relationships with partners and other key players in the digital payments space</li><li>Lead Google Pay, Google Chrome, and other partner business operations; collaborate with product, enablement, and network teams on the development of new products, experiences, and market expansions Identify new business opportunities, negotiate new and expanded strategic partnerships, and obtain internal alignment from senior level key stakeholders</li><li>Coordinate with advertising, marketing, PR, and international colleagues to maximize the impact of new launches</li><li>Keep abreast of the evolving digital payments landscape to identify new partnership opportunities, drive the strategic roadmap of existing partnerships, and monitor the competition </li></ul>Minimum Qualifications:<ul><li>Strong partner manager and negotiator with the ability to quickly adapt in a rapidly evolving space</li><li>3-5 years of strategic partnerships, business development, or partner management experience&nbsp;</li><li>Exceptional interpersonal, communication and influencing skills with the ability to work with stakeholders across different functions, colleagues at all levels, and with partners</li><li>Ability to think strategically and creatively to develop winning digital payment product and platform strategies</li><li>Creative thinker who can collaborate with product and partner teams to brainstorm and use design thinking to develop compelling consumer experiences that also drive AXP goals</li><li>Strong program management skills to lead end-to-end partnership delivery across key stakeholder teams</li><li>Exceptional skill in driving results against aggressive timelines, managing multiple priorities, and ensuring flawless execution</li><li>A self-starter with an ability to excel in a dynamic, ever-changing environment and to switch gears as required</li><li>Bachelor's Degree required, MBA a plus</li></ul>Preferred Qualifications:<ul><li>Quantitative analytical skills to model customer adoption and usage and assess financial/business impact of partnershipsStrong understanding of consumer behavior and digital trends across categories.&nbsp;</li><li>Desire to work on dynamic, innovative and evolving initiatives in the digital, mobile and alternatives payments space</li><li>Expertise in mobile and working with technical and product development teams is a plus</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

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