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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the USCS Control Management Risk ID &amp; Assessment team is to identify risks throughout business processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag high risk themes for intervention and control enhancement.USCS is looking for a Senior Manager of Risk ID &amp; Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units and functional areas. The Senior Manager USCS Risk ID &amp; Assessment will: <ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate Business Units in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Manage control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events to senior management, to facilitate informed decision-making</li><li>Manage categorization of controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Advise BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Support risk management practices within the business</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Requirements:<ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)</li><li>Understanding of critical operational risk management lifecycle activities </li><li>Excellent project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous&nbsp; </li><li>Providing identification of operational risks throughout business processes and systems </li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met </li><li>Enhancing risk assessments and associated methodologies </li><li>Managing independent control monitoring, including identification of control improvements </li><li>Overseeing identification of areas of risk for intervention, including conducting independent quality assurance and process testing </li><li>Managing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li><li>Experience in financial services industry</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Senior Manager, Control Management - Risk ID & Assessment

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Business Unit/Role Specific InfoThe Global Risk &amp; Compliance Organization (“GRC”) independently oversee the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.How will you make an impact in this role?We are seeking a highly motivated and detail-oriented colleague to be a part of our ERM Governance, Reporting and Independent Review team in the second line of defense aligned with our business units. The successful candidate will be a proactive, analytical, and collaborative individual who can effectively partner with various stakeholders across the organization and lead and develop a team of highly motivated individuals.Key Responsibilities:<ul><li>Risk Identification &amp; Assessment:</li></ul>oProactively identify, assess, monitor, and report on key risks inherent in the business unit's activities, including credit risk, market risk, operational risk, compliance risk, strategic risk, and reputational riskoProvide independent review and challenge to the business unit’s risk ID and assessment process and outcomes to ensure completeness and accuracy and the effective identification of the business unit’s material, top and emerging risks<ul><li>Monitoring, Reporting and Communication:</li></ul>oAnalyze risk data across the business unit and identify key risk indicators (KRIs) to monitor key risks trends and enable the reporting and oversight related to the business unitoLeverage data visualization tools and reporting automation solutions where appropriate to enhance the efficiency and accuracy of risk reporting processes.<ul><li>Risk Governance and Independent Review:</li></ul>oDevelop and maintain a comprehensive understanding of the business unit's products, services, processes, and systems to effectively challenge how the business unit identifies and manages the associated risksoProvide oversight on the business unit’s implementation of enterprise-wide frameworks including but not limited to risk appetite, concentration risks, risk governance framework, etc. and provide effective challenge as necessaryMinimum Qualifications:<ul><li>Master's degree in risk management, business administration, communications, public relations, or a related field.</li><li>1+ years of experience in risk management functions.</li><li>Knowledge of risk management frameworks, regulatory landscape, and methodologies.</li></ul>Preferred Qualifications:<ul><li>Strong attention to detail and ability to manage multiple tasks.</li><li>Experience developing Key Risk Indicators and Key Performance Indicators to measure risk management outcomes and risk profile</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - ERM Governance, Reporting, and Independent Review

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Manager &amp; Counsel – Small Business Card Products and Regulatory InitiativesThe U.S. Commercial Services team of the General Counsel’s Organization (GCO) is seeking a Manager &amp; Counsel to support Small Business Card Products and Regulatory Initiatives.&nbsp;&nbsp;The position will work closely with business partners, legal professionals in the GCO, and stakeholders across the enterprise, to monitor applicable regulations as well as interpret and help implement regulatory requirements. This position will also draft and negotiate Card benefit agreements, and provide legal advice to small business card product development teams. Role &amp; Responsibilities:<ul><li>Participate as part of a team of seasoned attorneys serving as the primary business lawyers and strategic advisors to our Small Business Card business</li><li>Support the business in navigating an increasingly complex and evolving regulatory landscape</li><li>Provide legal advice and strategic support to business clients responsible for Small Business Cards on a wide range of matters, including business development initiatives, strategic negotiations, new product development, issue resolution, customer marketing and customer communications</li><li>Support contract drafting and negotiations for Card benefits</li><li>Partner with Line of Business Compliance, Privacy, Information Security, Global Marketing and Control Management teams to drive business results</li><li>Build strong relationships with stakeholders including Compliance, Privacy, Control Management, Finance and Government Affairs to ensure compliance with all applicable laws and regulations and mitigate legal, operational, regulatory and reputational risks</li><li>Partner with GCO colleagues to share knowledge and best practices and participate on GCO-wide projects</li><li>Provide strategic counsel to business clients on ad hoc issues that arise during day-to-day operations</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree and J.D.</li><li>Admission to practice law in New York in good standing</li><li>3+ years of relevant work experience in a law firm and/or in-house corporate legal environment</li></ul>Preferred Qualifications<ul><li>High-energy, self-starter with strong written and interpersonal communication skills</li><li>Ability to gain credibility, manage expectations and generate buy-in through relationship building and communication</li><li>Capacity to be agile and pivot appropriately when challenged with new information or evolving circumstances</li><li>Ability to handle multiple workstreams simultaneously, take on new responsibilities and prioritize work in a dynamic, deadline intensive environment</li><li>Work well in cross-functional team settings and have a keen eye for initiating and driving end to end process improvements to enhance efficiency and productivity</li><li>Capacity to operate independently and discern when matters require escalation</li><li>Proven ability to act as a trusted advisor to business teams and distill complex matters into digestible communications and frameworks</li><li>Desire and ability to develop creative solutions to novel issues as they arise, while ensuring compliance with applicable laws, regulations, and internal policies</li><li>Familiarity with Federal regulations and financial services regulatory environment</li><li>Experience drafting and negotiating complex agreements</li><li>Experience with credit/lending related products and/or transaction-oriented role</li></ul>Additional Details<ul><li>Location:&nbsp;200 Vesey St, New York, NY 10285</li><li>Workplace Flexibility:&nbsp;Hybrid</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager & Counsel - Small Business Card Products

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The US Consumer Marketing Enablement Team (MET) delivers omni-channel marketing campaigns as part of our broader US Consumer business objective to scale acquisition, increase customer engagement, and accelerate revenue momentum. The Sr. Analyst will join a group of dedicated marketers ensuring our key strategic partners, Delta, Hilton &amp; Marriott are supported in the execution of innovative revenue generating campaigns.The Sr. Analyst, US Consumer Marketing Enablement will be responsible for successfully executing acquisition and customer marketing campaigns for our Hilton cobranded partners in multiple channels.They will serve as the enablement Team Lead, responsible for overseeing 5 of our contractor colleagues who implement end to end marketing campaigns while unlocking tools and capabilities to drive greater efficiency. The Team Lead plays a critical role responsible for improving daily campaign operation, as well as progressing overall process efficiency, working closely with Marketing, Technology, Channel Execution teams, Governance, and Compliance partners. This role reports to the Senior Manager of Cobrand Partner Marketing Enablement.The ideal candidate will bring strong written and oral communication, project management, organization, cross-collaboration, and leadership skills —proficiencies crucial in building and launching customer marketing campaigns and implementing operational improvements that yield the best outcomes for our existing Card Members and our marketers. <h4>Key Responsibilities</h4><ul><li>Lead a team of contractors drive end-to-end marketing campaign set up and delivery in their respective channels.</li><li>Partner with marketing and operations teams to understand offer constructs and define implementation strategy of new offers, product launches and refreshes.</li><li>Develop and lead go-to-market planning and execution for key marketing campaigns, new business objectives, or testing plans across digital, email, direct mail, face to face, and customer loyalty channels.</li><li>Collaborate with partners on messaging and creative development process, owning reviews with internal stakeholders and approvals with brand, legal and compliance.</li><li>Develop and maintain pipelines and campaign execution calendars and track team capacity.</li><li>Participate in campaign results analyses, understanding customer behavior and providing concrete recommendations on how to improve performance against goals.</li><li>Assist with hiring, training, and development of new colleagues as they join the team, mentoring junior colleagues on best practices and leading quarterly development conversations.</li><li>Responsible for upholding our risk culture and control management priorities through driving operational excellence through ownership of our risk management process</li><li>Technical management of bonusing process with partner and ensuring alignment across the business</li><li>Expertise in Marketingforce and support new platform enhancements and integration.</li></ul><h4>Minimum Qualifications</h4><ul><li>Project management experience and organization skills, with the ability to manage tight timelines and multiple priorities while driving flawless execution&nbsp;</li><li>Strong attention to detail, serving as a process-focused problem solver</li><li>Effective written and verbal communication skills, building and leveraging relationships to create solutions</li><li>Strong mix of analytical and critical thinking skills to implement impactful solutions that drive results</li><li>Desire to learn on a fast-paced, results-oriented, dynamic team&nbsp;</li><li>Demonstrate collaborative approaches to drive a project/initiative to completion</li><li>Marketing campaign execution experience within financial services preferred</li><li>Experience with training, onboarding, or people management is a plus</li></ul>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Sr. Analyst, US Consumer Marketing Enablement

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The objective of the ORM Issues &amp; Events team is to define and maintain the issues and events frameworks and programs across the enterprise. &nbsp;ORM is looking for a Manager of operational loss events (OREs) to be a key part of a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Manager, Losses / Risk Events will:<ul><li>Lead collaboration with Product and Business Transformation teams to define and implement enhancements to systems used in ORE capture and reporting (e.g., Archer, ServiceNow).</li><li>Serve as the SME for system requirements related to ORE framework governance, ensuring data structures, workflows, and reporting tools align with enterprise standards and regulatory expectations.</li><li>Translate policy and methodology into system logic and technical specifications; oversee validation and testing efforts for ORE platform enhancements.</li><li>Lead the data migration efforts in effort from bringing data from multiple legacy system and ensuring sufficient data attribute mapping.</li><li>Collaborate with first line of defense (1LoD), risk stripes, and cross-functional partners to design effective, scalable technology and data solutions that meet business and regulatory needs.</li><li>Represent the ORE program in user acceptance testing (UAT) cycles and lead demonstrations of system capabilities and enhancements to senior management and regulators as required.</li><li>Drive data quality initiatives and automation opportunities to improve ORE data integrity and usability.</li><li>Represent the Framework team in technology-related governance forums; coordinate system releases and stakeholder communications.</li></ul>Minimum Qualifications:<ul><li>Experience in operational risk management (e.g., within Risk and/or Internal Audit function) and critical operational risk management lifecycle activities.</li><li>Experience in application system development and process design.</li><li>Experience in operational loss event capture, classification, reporting and root cause analysis; external loss analysis; regulatory reporting; scenario analysis and stress testing.</li><li>3-5 years of experience of working within regulatory frameworks for systemically important banks (e.g., Basel II, Basel III,&nbsp;stress testing and capital adequacy requirements).</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends and evaluate risk scenarios effectively.</li><li>Excellent project management skills.</li><li>Excellent communication and interpersonal skills, with an ability to interact with all colleague levels, including the ability to educate stakeholders in the business on event management.</li><li>Strong understanding of the importance of high-quality processes, continuous improvement and best practices.</li></ul>ORMCM&nbsp;Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Operations Risk Management; Losses/Risk Events

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Primary responsibilities:<ul><li>Design and deliver Plan It’s long-term strategic vision to unlock incremental top-line and bottom-line growth</li><li>Define and execute product roadmap that promotes Plan It’s strategic vision</li><li>Structure analytic insights to identify new growth opportunities</li><li>Gather customer research and industry insights and integrate learnings into strategic priorities</li><li>Lead and collaborate with several internal partners, such as New Product Development, Risk, Legal &amp; Compliance, Pricing, Technology etc.</li></ul>Qualifications<ul><li>Proven track record handling complexity in large multi-workstream initiatives and translating business and customer needs into strategic roadmaps</li><li>Previous experience in structuring and delivering data-based insights</li><li>Excels in a highly matrixed organization, capable of influencing and building internal alignment across lines of business and support groups</li><li>Provides strategic thought leadership to develop and iterate the product roadmap and backlog</li><li>Self-motivated with ability to lead multiple project priorities</li><li>Deeply inquisitive, enjoys problem solving, has strong attention to detail and a can-do demeanor</li><li>Bachelor’s Degree or equivalent experience plus 4+ years of total experience.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager-Product Management

American Express Travel Related Services Company, Inc. seeks Engineers to serve as a core member of an engineering team to develop digital and automated solutions for our customers. Develop and design software applications, translating user needs into systems architecture. Assess and validate application performance and integration of component systems and provide process flow diagrams. Test the engineering resilience of software and automation tools. Assess and incorporate user story analysis and elaboration to optimize software solution. Apply visualization and other techniques to fast-track concepts. Reengineer systems and code for continuous improvement.Position requires a Master’s degree in Computer Science, Engineering, Information Systems, or a related STEM field, and 2 years of software design, development, testing, and implementation experience. Experience must include: 1 year of experience with Agile, algorithms, API, API Rest, GIT, J2EE, Java, JavaScript, JDBC, Jenkins, JSON, JUnit, Linux, Log4J, Maven, object-oriented programming, performance tuning, RDBMS, relational databases, REST, Spring, Spring framework, Spring MVC, SQL, Unix, Waterfall, and XML. Telecommuting is available from anywhere in the U.S.Job Location: New York, NYSalary Range: $123,656.00 to $165,000.00 annuallyWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Engineers

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Summary:The Associate Director, Cellular Therapy Market Access is responsible for executing access and reimbursement strategies within identified Cell Therapy accounts specific to the assigned geography during all phases of account onboarding and post onboarding. This role will lead all Cell Therapy Market Access activities and will collaborate with a variety of internal partners and external customers. The individual is required to achieve all assigned goals while maintaining compliance with all BMS standards.This role will report into the East Region Director, Cell Therapy Market Access.The following states are currently included in the geography/territory: New York, Connecticut. It is required that the individual live within the assigned territory. Responsibilities:<ul><li>Maintain full accountability for ensuring assigned Cell Therapy treatment centers have a clear understanding of all elements of Market Access, including Government payer policy, local payer dynamics and coverage policy, complex reimbursement, coding &amp; billing dynamics, and all components of the Cell Therapy ordering and distribution process.</li><li>Work cross functionally within the Cell Therapy Account Management Team, Payer Account Executives, Cell Therapy Patient Operations, Cell Therapy Patient Support Services, Cell Therapy Access Strategy Team, and other matrix teams as needed to ensure Market Access product objectives are met</li><li>Support and maintain collaborative relationships with the Cell Therapy customer facing matrix team, in accordance with the approved rules of engagement </li><li>Support P&amp;T adoption in activated and newly activated treatment centers</li><li>Identify and provide relevant regional marketplace feedback in a timely manner to management on customer business trends, competitive updates and account issues/opportunities</li><li>Drive the detailed understanding of complex Cell Therapy site-of-care economics for treatment centers</li><li>Effectively drive access pull through within Cell Therapy identified accounts by establishing access account management goals, successfully assisting Cell Therapy Account Managers by ensuring there are no access barriers across both inline and new indications</li><li>Establish and maintain effective relationships with key access stakeholders within each assigned Cell Therapy treatment center </li><li>Facilitate and drive patient journey within accounts as appropriate and as needed</li><li>Ensure access challenges are escalated and triaged accordingly within identified accounts</li><li>Contribute to the development and execution of focused business plans that align with the identified access objectives for Cell Therapy accounts</li><li>Deliver impactful presentations with external healthcare professionals on access and reimbursement related topics </li><li>Meet annual and ongoing performance reviews and competency requirements and assignments&nbsp; </li><li>Significant business travel required, primarily in the assigned geography and occasionally for national meetings and conferences</li></ul>Qualifications:<ul><li>Bachelor’s degree in Business, Health or Life Sciences, Healthcare Administration, or related field required; advanced degree (MBA, MA Public Health, PharmD, etc.) preferred</li><li>1+ years of direct Cell therapy experience strongly preferred</li><li>10+ years of overall Pharmaceutical and/or Healthcare industry experience in support of policy, access and reimbursement preferred</li><li>5+ years of Oncology, Hematology or other complex, high cost buy and bill therapy reimbursement experience including:<ul><li>Coverage, coding, billing and payment</li><li>Medicare (NCD, IPPS, OPPS, 340B, etc.)</li><li>Medical policy, managed care coverage processes and practice for inpatient and outpatient settings of care</li><li>Local coverage determinations</li><li>Commercial case rate negotiations</li></ul></li><li>Buy and bill experience required, complex, high cost buy and bill therapy experience preferred. Certified Coder or Biller is a plus</li><li>Exhibit a high degree of Market Access and Cell Therapy technical expertise within both payer and hospital systems</li><li>Thorough knowledge of reimbursement, coding and billing across both inpatient and outpatient settings of care</li><li>Thorough understanding of P&amp;T processes across academic and community sites of care</li><li>Knowledge of health insurance coverage and reimbursement, inclusive of private Commercial coverage, Medicare, and Medicaid</li><li>Knowledge of health economics</li><li>Thorough knowledge of the healthcare industry sales and marketing</li><li>Thorough understanding of US compliance laws and guidelines</li><li>Experience in both Academic and Community settings of care preferred</li><li>Demonstrated ability to work successfully in a fast-paced environment with the need to manage constant change.</li><li>Proven ability to deal with ambiguity – ready to change gears and plans quickly</li><li>Demonstrated ability to build relationships quickly and credibly across internal partners and external customers</li><li>Proven organizational skills with ability to problem solve and manage multiple urgent priorities in parallel</li><li>Flexible, adaptable, and able to react to changing circumstances and priorities with high level of commitment and professionalism</li><li>Demonstrated ability to develop key strategies and execute them; Strong analytical, consulting, and business planning skills</li><li>Excellent written and verbal communication skills</li><li>Experience working with finances/budgets</li><li>Excellent interpersonal skills to effectively work with many diverse customers</li><li>Excellent presentation skills to engage and meet the needs of various audiences</li><li>Proven ability to work independently and travel as needed (up to 50%)</li><li>Ability to drive a car with a valid driver's license</li><li>Proven success in new product launches</li><li>Proficient skillset working with PowerPoint and Excel.</li></ul>As this position requires operation of a Company-provided vehicle, candidates must meet the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence, and 3) a driving risk level deemed acceptable by the Company.The starting compensation for this job is a range from $199,040 - $241,200, plus incentive cash and stock opportunities (based on eligibility).The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed.&nbsp;Final, individual compensation will be decided based on demonstrated experience.Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="http://careers.bms.com/life-at-bms/" target="_blank">http://careers.bms.com/life-at-bms/</a>Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.#-LI-RemoteIf you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Associate Director, Cell Therapy Field Market Access - New York, Connecticut

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Position Summary:The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients. &nbsp;The primary role of the TAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3.&nbsp;The role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact.&nbsp;The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) – by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values. &nbsp;The TAS role is field based. A TAS is anticipated to spend 100% of their time in the field with external customers.&nbsp;Key Responsibilities:Portfolio Promotion&nbsp;<ul><li>Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.&nbsp;</li><li>Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.&nbsp;</li><li>Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.&nbsp;</li><li>Prepares and successfully implements comprehensive territory and account plans.&nbsp;</li><li>Proactively uses available tools such as CE^3 (once implemented) to derive insights and to dynamically inform call plans. Provides feedback on experience using these tools to leadership to enable continuous improvement.&nbsp;</li><li>Provides feedback on experience using these tools to leadership to enable continuous improvement.</li></ul>Fair &amp; Balanced Scientific Dialogue:<ul><li>Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.&nbsp;</li><li>Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.&nbsp;</li><li>Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.&nbsp;</li><li>Maintains a high level of working expertise on emerging data for approved indications.&nbsp;</li><li>Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries. &nbsp;</li></ul>Cross-Functional Collaboration:<ul><li>Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs. &nbsp;</li><li>Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.&nbsp;</li></ul>Complies with all laws, regulations, and policies that govern the conduct of BMS.Required Qualifications &amp; Experience:<ul><li>Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.&nbsp;</li><li>Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.&nbsp;</li><li>Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).&nbsp;</li><li>Experience in cardiovascular preferred.&nbsp;</li><li>Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.&nbsp;</li><li>Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude. &nbsp;</li><li>Strong selling and promotional skills proven through a track record of performance.&nbsp;</li></ul>Key Competencies Desired:<ul><li>Customer/commercial mindset&nbsp;</li><li>Demonstrated ability to drive business results.&nbsp;</li><li>Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.&nbsp;</li><li>Demonstrated account management skills and problem-solving mentality. Understands the patient journey and can customize engagement and deliver tailored messages.&nbsp;</li><li>Demonstrated resourcefulness and ability to connect with customers.&nbsp;</li></ul>Patient Centricity:<ul><li>Understands the patient journey and experience.&nbsp;</li><li>Has a patient-focused mindset.&nbsp;</li></ul>Scientific Agility:&nbsp;<ul><li>Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.&nbsp;</li><li>Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.&nbsp;</li></ul>Analytical Capability:&nbsp;<ul><li>Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences. Data-driven insights help TAS strategize and target their efforts effectively.&nbsp;</li><li>Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and product presentations to suit individual HCP needs.&nbsp;</li><li>Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data.&nbsp;</li><li>Ability to use CE^3 to generate insights and do dynamic call planning.&nbsp;</li></ul>Digital Agility:<ul><li>Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.&nbsp;</li><li>Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables TAS to respond promptly to inquiries, share updates, and maintain effective communication.&nbsp;</li><li>Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals.&nbsp;</li><li>Ability to use the Medical on Call technology effectively.&nbsp;</li><li>Keeping up to date with technological advancements and changes.&nbsp;</li></ul>Teamwork/Enterprise Mindset:<ul><li>Strong business acumen to understand and analyze business and market drivers and develop, execute, and adjust business plans.&nbsp;</li><li>Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations.&nbsp;</li><li>Track record of balancing individual drive and collaborative attitude.&nbsp;</li><li>Holds a high level of integrity and good judgment, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.&nbsp;</li></ul>As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company.&nbsp;The starting compensation for this job is a range from $135,000 - $155,000, plus incentive cash and stock opportunities (based on eligibility). The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit our BMS Careers site.Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.#LinkedIn RemoteIf you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Senior Therapeutic Area Specialist, Cardiovascular Specialty - Port Washington NY

H.O. Penn Machinery &nbsp;HIRING IMMEDIATELY &nbsp;Power Generator Field Service Coordinator&nbsp; &nbsp;Bronx, NY OR Medford, NYPay:$65,000 - $80,000/year(dependent on prior relevant experience)Bonus: 10% bonus potentialBenefits:<ul><li>Medical/dental/vision insurance</li><li>401(k) with company match</li><li>Company provided cellphone &amp; laptop</li></ul>Key&nbsp;Qualifications:<ul><li>Minimum 2 years’ experience in coordinating labor schedules, union labor preferred</li></ul><ul><li>2 years’ technical experience (mechanical or electrical) preferred&nbsp;</li><li>Power systems experience with troubleshooting and/or repair of electrical equipment (generator, ATS, switchgear) AC/DC, and diesel engine troubleshooting and repair preferred&nbsp;</li><li>Strong computer skills and comfortable with new technology to manage service communications and related business processes</li><li>Strong communication and organization skills&nbsp;</li><li>Clean &amp; valid driver’s license required</li><li>This position requires off-hour on-call availability (by phone only), including weekends and holidays</li></ul><ul><li>If based in Medford, occasional travel to Bronx location as needed</li></ul>Responsibilities Successfully coordinate service calls to provide field service of recognized superior value.<ul><li>Effectively communicate with all stakeholders on work to be performed, changes required in scope of work, job status, etc.</li><li>Coordinate and manage work schedule for internal and external work, including timely completion of CSAs</li><li>Maximize technician utilization by effectively scheduling, planning, and assigning work</li><li>Coordinate resources required for technicians, including parts and tooling</li></ul>Perform and assist Power Systems Service Manager with service processes.<ul><li>Efficiently invoice jobs on a daily basis utilizing customer invoice reporting system as required</li><li>Assist EPG Service Manager in overseeing technician performance on jobs to ensure effective, efficient completion in a profitable and safe manner</li><li>Ensure work orders are promptly opened and that labor, parts, and related charges are recorded on the proper segments</li><li>Review completed work orders for accuracy and proper warranty information in preparation of invoicing</li></ul>Collaborate with Power Systems Service team.<ul><li>Manage customer support contracts with respect to customer reporting and invoicing requirements and follow up with CSA Coordinator as needed</li><li>Communicate additional work required from CSA inspections to sales reps</li><li>Act as a back-up to Billing Clerk for payroll</li></ul>*This position requires off-hour on-call (by phone only) availability.This is a fast-paced and dynamic position scheduling and dispatching Generator Service Technicians across the entire New York Metro area. The Generator Field Service Coordinator position also offers opportunities for growth, advancement, and training. Qualifications:<ul><li>Minimum 2 years’ management experience in coordinating labor schedules</li><li>2 years’ technical experience (mechanical or electrical) preferred&nbsp;</li><li>Power systems experience with troubleshooting and/or repair of electrical equipment (generator, ATS, switchgear) AC/DC, and diesel engine troubleshooting and repair preferred&nbsp;</li><li>Strong computer skills and comfortable with new technology to manage service communications and related business processes</li><li>Strong communication and organization skills&nbsp;</li><li>Clean &amp; valid driver’s license required</li><li>This position requires off-hour on-call availability (by phone only), including weekends and holidays</li></ul><ul><li>If based in Medford, occasional travel to Bronx location as needed</li></ul>&nbsp;Physical Requirements:<ul><li>Standing and/or sitting for prolonged periods of time</li><li>Hand coordination for typing, writing, and computer use</li><li>Occasional forward bending and reaching</li><li>Occasional walking and climbing stairs</li><li>Carrying (up to 20lbs.) </li></ul>Reasonable accommodations made as needed.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, national origin, ancestry, age, marital status, citizenship, sexual orientation, gender or gender status, disability, genetic information, otherwise qualified disabled or veteran status, or any other protected class as designated by Federal, State and/or local law.

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