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POSITION TITLE: Account ManagerLOCATION: This is a full-time, on-site position based at our New York office located at 1235 Broadway 2nd Fl, New York, NY 10001PAY RANGE: $50k-70k Based on ExperienceJoin a High-Growth Legal Services LeaderABOUT THE ROLE:Lexitas is seeking a client-focused and detail-oriented Account Manager to support our PM Legal division. This role is vital in delivering a premium client experience to attorneys and legal teams. You will act as a trusted liaison, managing sensitive medical records and ensuring accurate, timely communication with clients. If you thrive in fast-paced environments and pride yourself on going the extra mile, this is the opportunity for you.Lexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service, and legal talent. Built on a foundation of trust, professionalism, and innovation, Lexitas delivers customized solutions with unmatched personal service to clients across the U.S. and internationally.KEY RESPONSIBILITIES:<ul><li>Serve as the primary point of contact for assigned client accounts</li><li>Provide bi-weekly status updates and proactive outreach on open cases</li><li>Respond to client inquiries within the same business day, resolving issues promptly and accurately</li><li>Verify and process medical records in compliance with HIPAA and all legal standards</li><li>Collaborate with legal and medical offices to gather and communicate essential case information</li><li>Troubleshoot client concerns and document outcomes to ensure first-contact resolution</li><li>Safeguard confidential client information and escalate critical feedback to leadership</li><li>Support internal staff with accurate, up-to-date record management</li></ul>WHAT YOU’LL BRING:<ul><li>A service-minded professional who thrives in a fast-paced, client-centric environment</li><li>Someone with exceptional attention to detail, communication skills, and organizational capabilities</li><li>A natural problem solver who takes ownership and consistently exceeds expectations</li><li>A collaborative team player with a “can-do” attitude and high level of initiative</li><li>Familiarity with subpoenas, written depositions, and legal records is a plus</li></ul>QUALIFICATIONS:<ul><li>High school diploma or equivalent required; Bachelor’s degree preferred</li><li>3+ years of customer service experience in a professional setting</li><li>General proficiency with Outlook, Word, Adobe Acrobat, and web-based platforms</li><li>Demonstrated ability to handle confidential information with discretion</li><li>Excellent attendance, punctuality, and accountability</li></ul>SUPERVISORY RESPONSIBILITIES:&nbsp; This role is not a supervisor position.LANGUAGE SKILLSAbility to effectively present information and respond to questions from internal and external customers whose first language is English.CERTIFICATES, LICENSES, REGISTRATIONSNonePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.TRAVEL REQUIREMENTSLittle to no travel expected for this position.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.AAP/EEO STATEMENTLexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation or any other legally protected status.EOE Employer/Vet/Disabled&nbsp;If you require reasonable accommodation in the application process, please contact Human Resources at&nbsp;<a href="mailto:HRDept@lexitaslegal.com" target="_blank">HRDept@lexitaslegal.com</a> for assistance.&nbsp; All other applications must be submitted online.

Lexitas

Account Manager

POSITION TITLE: Office AssistantLOCATION: This is a full-time, on-site position based at our Manhattan office located at 1235 Broadway 2nd Fl, New York, NY, 10001PAY RANGE: $22 - $24/hrJoin a High-Growth Legal Services LeaderABOUT THE ROLE:Lexitas is seeking a proactive and detail-oriented Office Assistant to support our Process Service division in New York. You’ll play a critical role in keeping operations smooth and efficient by assisting with service preparations, document management, client mailings, and internal administrative tasks.Lexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service, and legal talent. Built on a foundation of trust, professionalism, and innovation, Lexitas delivers customized solutions with unmatched personal service to clients across the U.S. and internationally.KEY RESPONSIBILITIES:<ul><li>Perform pickup/drop-off tasks for clients, including certified mailings and FedEx packages</li><li>Prepare and process service mailings, including specialized requirements for government entities</li><li>Assist with service preparation tasks including stamped copies and possession dating</li><li>Manage miscellaneous office tasks such as furniture moves, copier maintenance, and internal deliveries</li><li>Deliver all outgoing mail to the Post Office and maintain affidavit records</li><li>Support Data Entry Supervisor with subpoena preparation and communication with witnesses</li><li>Scan, organize, and archive documents in case files</li><li>Prepare mailings for various legal matters including landlord/tenant and VTL cases</li></ul>WHAT YOU’LL BRING:<ul><li>Strong organizational skills with attention to detail</li><li>Ability to handle multiple tasks with minimal supervision</li><li>A proactive attitude with a customer service mindset</li><li>Excellent verbal and written communication skills</li><li>Comfort working in a fast-paced and collaborative environment</li></ul>QUALIFICATIONS:<ul><li>High school diploma or equivalent (Associate degree preferred)</li><li>Minimum of 2 years of administrative experience</li><li>Reliable, efficient, and professional demeanor</li><li>Ability to lift, move, and organize office materials as needed</li><li>Comfortable using standard office equipment and basic software</li><li>Flexible, adaptable, and solutions-oriented approach to work</li><li>Strong sense of integrity and discretion when handling sensitive information</li></ul>SUPERVISORY RESPONSIBILITIES:&nbsp; This role is not a supervisor position.LANGUAGE SKILLSAbility to effectively present information and respond to questions from internal and external customers whose first language is English.CERTIFICATES, LICENSES, REGISTRATIONSNonePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.TRAVEL REQUIREMENTSNo travel expected for this position.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.AAP/EEO STATEMENTLexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation or any other legally protected status.EOE Employer/Vet/Disabled.If you require reasonable accommodation in the application process, please contact Human Resources at&nbsp;<a href="mailto:HRDept@lexitaslegal.com" target="_blank">HRDept@lexitaslegal.com</a> for assistance.&nbsp; All other applications must be submitted online.

Office Assistant

Astound Broadband, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. &nbsp;With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. Job SummaryThe Manager, Social Media is responsible for leading and executing comprehensive social media strategies to drive brand awareness, engagement, and growth across multiple platforms. This role involves managing a team of social media professionals and overseeing the end-to-end process of marketing campaigns, content cycles, and editorial calendars. The Manager, Social Media will leverage analytics, trends, and social media disciplines to ensure cohesive, impactful social media initiatives.Duties and Responsibilities<ul><li>Partner with Sr. Manager, to run national, regional and local campaigns; looking for synergies across digital channels and holistic marketing programs.</li><li>Support Social Media strategy and overall business plans with ideation, continual learning, and excellence in execution</li><li>This role leads and executes day-to-day Social Media operations, overseeing the production and review process of all organic/boosted Social Media content and associated assets to ensure consistent and cohesive on-brand content across channels.</li><li>Manage the B2C Facebook, Instagram, LinkedIn, YouTube, X handles and editorial calendars for short and long-term planning and publishing.</li><li>Analyze social media &amp; campaign performance using data-driven insights, report on key performance indicators (KPIs), and identify opportunities for optimization and growth.</li><li>Project Manage and direct the creation and editing of Social Media content, including: short-form copy, optimized imagery and Social-first video. Themes may include, but are not limited to: brand/PR, entertainment and streaming, products and services, DE&amp;I and community.</li><li>Develop and deploy engaging Social Media-optimized campaigns aligned to the overall Social Media strategy: UGC, contests/giveaway, community initiatives/events, DEI, relevant entertainment themes and more.</li><li>Supports Sr. Manager with national/brand Influencer, UGC and brand ambassador programs.</li><li>Project Manage and direct the creation and editing comprehensive Social Media content, including: short-form copy, optimized imagery and Social-first video. Themes may include, but are not limited to: brand/PR, entertainment and streaming, products and services, DE&amp;I and community.</li><li>Nurtures and grows the brand’s Social Media community by deploying modern trends tailored to each platform and audience.</li><li>Actively follows industry trends and best practices to continuously progress Social Media Marketing and overall business objectives.</li><li>Other Duties as assigned</li></ul>Requirements/Qualifications Education:<ul><li>Bachelor’s degree in Digital Marketing, Digital Communications, Integrated Marketing, Business, or related field.</li><li>Master’s Degree in Business (MBA) or related field is preferred.</li><li>PMI Certification is preferred.</li></ul>Experience:<ul><li>3-5 years of experience in Digital Marketing for a national brand with explicit experience in Social Media management, Content Marketing, PR/Communications and video.</li><li>3-4 years of experience in hands-on Social Media content production (short-form writing, images, animations and/or video content) for a mid/large sized company.</li><li>2-3 years of proven Project Management experience.</li><li>2+ years managing/mentoring associates in Digital Marketing, Video/Production, Communications, or Social Media space.</li><li>Prior experience using Social Media Management tools and Project Management software (e.g., Sprout Social, Sprinklr, Wrike, Asana etc.)</li><li>Experience in telecommunications/mobile/internet/technology industry is preferred.</li></ul>Knowledge, Skills and Abilities: <ul><li>Able to work independently within a fast-paced, innovative environment with a strong ability to manage multiple streams of work across campaigns/channels.</li><li>Exceptional communications and interpersonal skills.</li><li>Familiarity with Adobe CC or equivalent content/video editing tools.</li><li>Familiarity with SEO and cross-channel digital marketing fundamentals and content/video editing tools.</li><li>Proficient in the utilization of all the Microsoft Office Suite programs, including, but not limited to MS Word, PowerPoint, Outlook and Excel.</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionBase Salary: The base salary range in NY, DC, MA, IL, NJ, and TX for this position is $80,000 - $90,000, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to NY, DC, MA, IL, NJ, and TX and may not be applicable to other locations.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Social Media Manager

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.The Enterprise CRM Solutions team was created in 2024 as part of the company’s Framework for Winning. Core to our purpose is reimagining the platform solution-delivery model to dramatically improve our strategic agility, speed to market, effectiveness of delivery and transparency. The Enterprise Customer Relationship Management Solutions (ECRMS) team creates solutions for the Sales and Customer Domain via respective platforms by harnessing the power of Data, Machine Learning, and Artificial Intelligence to offer powerful selling and re-selling engines to acquire new clients and expand existing client relationships for Sales, Account Development, and Marketers across the Enterprise.&nbsp;Responsibilities:We are looking for engineers with a strong foundation, which you can demonstrate through a combination of formal education, self-learning, own projects or a formal working experience. If you are not willing to learn and write code, then this is not the job for you.<ul><li>Develop and implement Salesforce declarative solutions, customizations, applications, extensions and integrations to deliver solutions that impact multiple platforms and products</li><li>Perform code reviews, ad-hoc pair programming; contribute to iterative improvement of tools, automation and practices used by team</li><li>Develop and improve our CI/CD workflow tools and processes</li><li>Perform ongoing refactoring of code, utilize visualization and other techniques to fast-track concepts, and deliver continuous improvement</li><li>Promote inner sourcing</li><li>Ability to communicate and interact effectively with people of all ages and diverse backgrounds</li><li>Ability to analyze business requirements and architect/estimate solutions at various scales</li><li>Learn new technologies and drive opportunities for adoption</li><li>Coordinate and lead the entire solution cycle through close collaboration with product partners and engineering teams in our ecosystem</li><li>Facilitate discussions to identify alternative or different approaches to solve problems, break down barriers and drive resolution of conflicts to ensure productivity of the team</li></ul>Qualifications:<ul><li>5+ years of software development experience</li><li>3+ years of experience architecting, designing, programming, and configuring the&nbsp;Salesforce.com&nbsp;platform and deep functional understanding of its capabilities and limitations</li><li>3+ years with advanced&nbsp;Salesforce.com&nbsp;development tools and techniques, e.g. Apex language,&nbsp;Force.com&nbsp;custom development, triggers, controllers,&nbsp;Force.com&nbsp;SOAP and REST APIs, JSON, sObjects, SOQL, SOSL, LWC</li><li>3+ years experience with other IT disciplines, such as .Net, Java, SOA connectivity, web services, or database, with demonstrated experience in object-oriented programming</li><li>BS in computer science, computer engineering or equivalent work experience</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Salesforce Engineer - ECRM

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp;&nbsp;The American Express Global Dining team sits within the USCS organization.&nbsp; Our mission is to connect the world’s best restaurants with the world’s best customers through a trusted and innovative global Software as a Service (SaaS) platforms, built on the promise of access and unforgettable experiences.&nbsp;&nbsp;Our SaaS platforms offer a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table.&nbsp;&nbsp;About the TeamAmerican Express Global Dining consists of Resy and Tock. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. We serve over 18,000 restaurants globally. Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table.The Industry Development Team sits in the Global Dining Organization and is tasked with owning industry partnerships &amp; initiatives that grow and protect Resy &amp; Tock’s restaurant positioning through new innovations. Our partnerships are crucial to ensuring that Resy &amp; Tock stay plugged into the overall restaurant tech ecosystem and provide the best experience possible for Resy &amp; Tock restaurant partners.About the RoleAs the Senior Manager of Business Development &amp; Product Partnerships, you’llbe responsible for understanding Resy &amp; Tock’s place in the industry and being a first port of call for industry partners who want to work with Resy &amp; Tock through a product integration which may include a sales and marketing effort. You’ll develop a point of view on how we should integrate third party players and do outbound outreach to players who fit our strategy. You’ll work cross-functionally to lead these partnerships across the company to ensure the partners we choose work hard to drive our KPIs. These partnerships can span from Point of Sale, CRM, and other players who want to integrate with our B2B technologies to discovery channels that want to leverage the power of our restaurant network by working more closely with Resy &amp; Tock. For clarity, not in scope for this role are individual restaurant relationships, Global Restaurant Network partners, or card benefit partnerships.Responsibilities:<ul><li>Lead industry product partnership development across sales, marketing, and product organizations</li><li>Outline strategic landscape and do partnership outreach, bringing in partners to support the growth of Global Dining users, Global Diningrestaurants, and / or Global Diningproduct functionality</li><li>Work with partners for third party reviews and ensure we are protecting company and customer data</li><li>Lead cross-functionally across Resy &amp; Tock to pull together company perspective and negotiate integrations, joint go-to-market, and / or marketing plans, working with team members</li><li>Deepen engagement with industry partners, with the goal of sourcing incremental value for both Resy &amp; Tock prospects and customers</li></ul>Qualifications<ul><li>Experience working with external partners. You have thought through partnership concepts and how they fit into strategic ecosystems.</li><li>Experiencedeveloping and delivering high level technical approaches to a product audiences</li><li>Experience working cross-functionally to deliver a project. You are detail oriented and have experience as a project manager to drive work forward across more teams than your own.</li><li>Outstanding written communication skills (e.g. emails, slide writing), and oral communications skills (e.g., personal presence, executive presence, facilitate decision making) with composure required to effectively communicate to senior leaders&nbsp;</li><li>Demonstrated ability to drive progress in complex &amp; white space environments</li><li>You have an understanding for Amex’ compliance environment and an understanding of our responsibility to protect company and user data.</li><li>5+ years of work experience, preferably in restaurant tech or third-party partnerships</li><li>Bachelor's Degree or comparable experience </li><li>Hospitality or SaaS Industry Expertise Required</li><li>Strong Microsoft PowerPoint skills required, other Microsoft Office and skills preferred</li><li>Salesforce skills recommended</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager, Business Development & Product Partnerships

At American Express, our culture is built on a 175-year history of innovation, sharedvalues and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp; Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp; The Colleague Experience Group (CEG) – our Human Resources function – has a simple vision: to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they are ready to take on a new career path, we are right there with them, giving them the guidance and momentum into the best future they envision.&nbsp; The Director, Onboarding role will be joining the Talent Acquisition and Onboarding (TA&amp;O) team under the Talent Centre of Excellence (COE) which is responsible for creating a more seamless, integrated, and overall great experience for colleagues and candidates across many of the moments that matter as our colleagues learn, grow, and connect. The Director, Onboarding role will lead the design and evolution of end-to-end onboarding and cultural integration initiatives to deliver a best-in-class experience for new Team Amex colleagues and hiring leaders. In this highly impactful role, you will lead a team that will establish and manage relationships, develop partnerships, and co-create with a global network of partners to design and deliver a high-impact, consistent, and efficient program of initiatives to enhance the overall colleague experience. Responsibilities:&nbsp; <ul><li>Apply deep onboarding subject matter expertise and high-impact consultation to deliver innovative solutions and a data-driven approach that will optimize and elevate our enterprise onboarding experience.</li><li>Lead the delivery of the American Express new hire onboarding orientation experience (New to Blue) globally as well as for Executive (Vice President and above) and adhoc needs e.g., for strategic acquisitions (M&amp;A) or Campus and Early Careers.</li><li>Manage the design and delivery of new initiatives to support an end-to-end onboarding and cultural integration program to ensure new colleagues are engaged and effective.</li><li>Leveraging technology (new and/or existing) to deliver an efficient and impactful experience.</li><li>Develop a consistent enterprise onboarding standard and approach, including for Business Units, that uses aligned principles, techniques, and materials.</li><li>Partner with the Talent COE, HR Business Partners, and Business Leaders to drive alignment across the enterprise, focusing on current and emerging talent and functional segments.</li><li>Interface with a global network of cross-functional, country, and Business Leaders to support program delivery model.</li><li>Collect and analyze data to offer strategic insights and measure the results of each initiative implemented to continually enhance the onboarding experience.</li></ul>Minimum Qualifications:<ul><li>7 + years of experience in onboarding, consulting, program design, development and/or management.</li><li>Excellent written and oral communication skills with ability to engage, influence and inspire at all levels of the organization.</li><li>Proven enterprise thinking, collaboration and relationship building skills.</li><li>Experience working in an environment with stringent compliance and/or regulatory requirements.</li><li>Superior project management skills with the ability to oversee multiple projects and tasks to deliver both flawlessly and efficiently.</li><li>Demonstrated skills and experience in data analysis with the ability to tell a compelling story.</li><li>Change management acumen with the ability to influence and gain sponsorship for change.</li><li>Team player, open to feedback, and passionate about collaborating with a cross-functional team to develop winning strategies.</li><li>Ability to quickly gain an understanding of the business needs and strategy and articulate the needs of a position.</li><li>Demonstrated competence in thinking strategically, analytically, conceptually and innovatively. Willing to be hands-on throughout daily activities.&nbsp;</li></ul>Preferred Experiences:&nbsp;<ul><li>Ability to pivot and thrive in the face of change and shifting priorities.</li><li>Highly articulate, able to deliver presentations with conviction and passion.</li><li>Able to develop strong working relationships.</li><li>Self-disciplined, taking pride in managing self to deliver agreed&nbsp;objectives.</li><li>Able to&nbsp;operate in a fast-moving and demanding environment.</li><li>A progressive, creative change agent with excellent problem solving and analytical skills.</li><li>Process improvement experience.</li><li>Able to deal with ambiguous and often complex work situations.</li></ul>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa&nbsp;sponsorship&nbsp;for these positions.Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director - Colleague Onboarding

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions.Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent.By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Primary Responsibilities:<ul><li>Develop and implement a comprehensive Privacy program management framework that supports coordination and clear tracking among workstreams, key activities and milestones.&nbsp;</li><li>Establish a clear 3-year Privacy plan and roadmap, with emphasis and urgency on year one milestones.</li><li>Collaborate and engage with diverse set of stakeholders to spearhead Privacy workstreams and programs (Global Privacy, Information Security, General Counsel, business units, others)</li><li>Track progress against key program milestones and risks including creation of presentation views for executive review.&nbsp;</li><li>Facilitate communication between project teams, ensuring alignment with organizational objectives.</li><li>Establish key performance indicators (KPIs) for project success and monitor their achievement.</li><li>Demonstrate ability to lead discussions on project plans to ensure various stakeholders understand decisions and approval processes.</li><li>Communicate scope changes, resourcing, and financial implications to senior management and other stakeholders in a clear and timely manner.</li><li>Actively identify gaps in project plans and educate the team on finding closure.</li><li>Take ownership and accountability of the program with the ability to act independently.</li><li>Maintain positive demeanor and “can do” attitude.</li></ul>Qualifications:<ul><li>Has demonstrated ability to lead discussions on project plans to ensure various stakeholders understand tradeoffs and approval process.</li><li>Instinctive project management acumen: attention to detail along with ability to keep the big picture in perspective, both proactive and adaptable, ready, and willing to handle challenges.</li><li>Strong relationship leadership with a track record of positively collaborating, influencing, and extensively coordinating with internal and external partners, including senior leaders.</li><li>Exceptional communication skills to synthesize key messages, prepare impactful materials, and tailor appropriately for the audience. Ability to create decks and materials to communicate at senior levels concisely, clearly, and consistently.</li><li>Proven ability to manage multiple demands successfully within a matrixed organization.</li><li>Team player comfortable working collaboratively to resolve challenges in a demanding environment.</li><li>Enjoys solving large and complicated problems.</li><li>8+ years of experience with significant project management experience required.</li><li>Global financial services or consulting project management experience preferred.</li><li>Experience leading or supporting privacy programs or projects preferred.</li><li>Bachelor's degree in Business, Management, or a related field.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Digital Portfolio Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Functional Description&nbsp;The Operational Risk Management (ORM) organization within Global Risk and Compliance (GRC) is responsible for conducting independent oversight and testing to assess operational risk across all business units, functions, processes and geographies at American Express.&nbsp;The VP – Operational Risk Management will be part of the GRC organization. The incumbent will help support risk analytics and build and lead a world class team of analytical professionals to support and analyze financial and regulatory reporting risk to AXP. The team will assist in independent testing of different reporting processes in creation of regulatory and financial reports.The incumbent will lead a team of risk professionals and will be responsible for helping operationalize an independent risk management framework to provide oversight on important regulatory reporting processes. Team will be responsible to create an oversight framework to independently validate accuracy and consistency, improving overall reporting processes inclusive of intake, analysis, and review of financial and regulatory reporting interpretative items. The role will include providing effective challenge to US regulatory reporting teams who are responsible for managing and delivering key financial and regulatory reporting filings for American Express.Responsibilities include, but are not limited to:<ul><li>Create, support, and manage the execution of the second line oversight framework for effective challenge to front line processes and activities in accordance with the applicable risk management policies, consistent with enterprise risk and operational risk program procedures.&nbsp;</li><li>Lead a team of risk managers and perform independent testing activities to validate the accuracy, interpretation and documentation of reporting instructions to ensure reporting requirements are met and appropriate data elements are captured and adhered to.</li><li>Perform specialized risk reviews and ongoing monitoring activities on important financial reports and regulatory reports required by FRB and OCC, including FR Y-9C, Call Report (FFIEC 031), FR2052a, and FR Y-14 etc. </li><li>Support the creation of an ongoing monitoring program including Risk Appetite metrics for the key reporting processes in AXP and other Key Risk Indicators; Track and monitor risk metrics to provide regular updates to senior management, risk committees and the Board.</li><li>Communicate effectively with all stakeholders and senior leaders in reporting units; Ensure regulatory compliance and manage regulatory relationship and exams for safety &amp; soundness related applicable regulations.</li></ul>Minimum Qualifications:<ul><li>Extensive leadership experience in risk management or a similar role; </li><li>Post Graduate degree, CPA/Chartered Accountant, or similar qualification, with an in-depth knowledge of U.S. Regulatory and US GAAP requirements is must</li><li>Prior experience in assisting with preparation of Regulatory Reports required by FRB and OCC, including FR Y-9C, Call Report (FFIEC 031), FR2052a, and FR Y-14 would be strongly preferred.</li><li>Proven people leadership experience and ability to attract, engage, and retain high caliber global talent.</li><li>Prior Regulatory/Federal Reserve/SEC/External Reporting and banking/financial services experience strongly preferred. Strong technical and analytical skills with the ability to apply both quantitative methods and business skills to create insights and drive results.</li><li>Ability to translate complex and disparate information to develop a comprehensive and cohesive conclusion for colleagues, business partners, and senior leaders</li><li>Ability to lead across a matrix organization engaging with business partners, functional owners, capabilities, controllership teams and external vendors.</li><li>Excellent written and verbal communications with ability to communicate complex concepts in simple terms.</li><li>Rigorous and analytical approach to problem-solving, decision-making, and prioritization collaboration across teams/geographies.</li><li>Proactive in identifying issues, delivering and escalating key findings, and advising on recommended solutions to correct issues or mitigate risks.</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsSalary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

VP, Financial & Regulatory Reporting – Operational Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios. The Product Data Analytics team with USCS is a key function that informs and drives product strategy and customer experience through data driven insights. We are currently hiring for a Senior Manager of Product Data Analytics. The Senior Manager of Product Data Analytics will join a cross-border team of high performing colleagues to support and inform the AXP Consumer Premium Product strategy and product refreshes. In particular, the role will have much exposure to leaders within the USCS organization, especially the Resy teams (including data, marketing, and sales teams) and will work cross functionally to inform and drive strategy. This role represents a unique opportunity to leverage applied quantitative experience to directly shape business strategy and requires outstanding relationship management skills to partner with multiple stakeholders and drive results.How will you make an impact in this role?<ul><li>Help deliver world class products and influence Membership strategy</li><li>Inform and help optimize the value proposition and benefit engagement of AXP premium products, especially in the dining industry</li><li>Use advance analytics to study customer behavior and competitive landscape to drive engagement</li><li>Help set up robust reporting and tracking of Membership Services levers including Resy</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree required and Master’s degree preferred in following areas: Statistics, Economics, Mathematics, Engineering, Finance, Computer Science, or related quantitative fields.</li><li>3 plus years professional experience driving performance optimization through the application of advanced decision sciences.</li><li>Strong hands-on expertise using big data programing languages to manipulate large-scaled datasets and perform statistical analysis (e.g. SQL, Python, and Big Data analytic techniques).</li><li>Hands on experience in Business Intelligent tools and dashboards (e.g. Tableau, PowerBI).</li><li>A good balance of technical knowledge and business acumen with a proven track record of driving innovation and business metrics with a customer-first mindset.</li><li>Ability to understand data, synthesize into real world meaning, break down business problems, and conduct brainstorming.</li><li>Proven track record of building and nurturing cross border teams of varied skill sets.</li></ul>Preferred Qualifications:<ul><li>Strong analytical skills and an innovative approach to solving practical problems.</li><li>Superior strategic thought leadership.</li><li>Demonstrated ability to provide insight and accurate judgment in addressing and resolving business challenges and opportunities.&nbsp;</li><li>Sound knowledge of Machine learning algorithms / statistics / data mining and research methods.</li><li>Good understanding of the card economics with proven success in driving business results via strategic analysis. Experience in Charge/Loyalty analytics is a plus.</li><li>Exceptional verbal, written, and interpersonal communication skills.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Manager- Product Data Analytics

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.The Enterprise CRM Solutions team was created in 2024 as part of the company’s Framework for Winning. Core to our purpose is reimagining the platform solution-delivery model to dramatically improve our strategic agility, speed to market, effectiveness of delivery and transparency. The Enterprise Customer Relationship Management Solutions (ECRMS) team creates solutions for the Sales and Customer Domain via respective platforms by harnessing the power of Data, Machine Learning, and Artificial Intelligence to offer powerful selling and re-selling engines to acquire new clients and expand existing client relationships for Sales, Account Development, and Marketers across the Enterprise.&nbsp;Responsibilities:&nbsp;We are looking for engineers with a strong foundation, which you can demonstrate through a combination of formal education, self-learning, own projects or a formal working experience. If you are not willing to learn and write code, then this is not the job for you.<ul><li>Develop and implement Salesforce declarative solutions, customizations, applications, extensions and integrations to deliver solutions that impact multiple platforms and products</li><li>Perform code reviews, ad-hoc pair programming; contribute to iterative improvement of tools, automation and practices used by team</li><li>Develop and improve our CI/CD workflow tools and processes</li><li>Perform ongoing refactoring of code, utilize visualization and other techniques to fast-track concepts, and deliver continuous improvement</li><li>Promote inner sourcing</li><li>Ability to communicate and interact effectively with people of all ages and diverse backgrounds</li><li>Ability to analyze business requirements and architect/estimate solutions at various scales</li><li>Learn new technologies and drive opportunities for adoption</li><li>Coordinate and lead the entire solution cycle through close collaboration with product partners and engineering teams in our ecosystem</li><li>Facilitate discussions to identify alternative or different approaches to solve problems, break down barriers and drive resolution of conflicts to ensure productivity of the team</li></ul>Qualifications:<ul><li>4+ years of software development experience</li><li>3+ years of experience architecting, designing, programming, and configuring the&nbsp;Salesforce.com&nbsp;platform and deep functional understanding of its capabilities and limitations</li><li>3+ years with advanced&nbsp;Salesforce.com&nbsp;development tools and techniques, e.g. Apex language,&nbsp;Force.com&nbsp;custom development, triggers, controllers,&nbsp;Force.com&nbsp;SOAP and REST APIs, JSON, sObjects, SOQL, SOSL, LWC</li><li>3+ years experience with other IT disciplines, such as .Net, Java, SOA connectivity, web services, or database, with demonstrated experience in object-oriented programming</li><li>BS in computer science, computer engineering or equivalent work experience</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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