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Title: Academic and Student Support Associate
Employee Classification:&nbsp;Clerical &amp; Secretarial
Institution:&nbsp;TCAT-Knoxville
Department: Student Services
Campus Location: TCAT Knoxville
Job Summary
The Tennessee College of Applied Technology Knoxville is excited to announce an opening for a full-time Academic and Student Support Associate at our Knoxville location. This dynamic role combines essential receptionist responsibilities with data entry tasks, providing vital support to both students and faculty. The successful candidate will work 7.5 hours per day, totaling 37.5 hours per week, contributing to our mission of fostering a positive and professional learning environment.
Job Duties
<ul>
<li>The Academic and Student Support Associate position is responsible for work performed in a variety of office tasks in support of Student Services. Duties will include, but are not limited to:
<ul>
<li>The Academic and Student Support Associate position is pivotal in delivering exceptional customer service while managing a variety of office tasks to support Student Services. This role will encompass serving as the front receptionist, where the associate will greet visitors, provide guidance to current and prospective students regarding admissions and registration, and ensure that all inquiries are addressed promptly and effectively.</li>
<li>In this capacity, the associate will not only answer and direct calls using a multi-line phone system but will also assist students and visitors in navigating the campus and accessing the information they need. Maintaining accurate records in the Banner system for all student admissions processes—such as applications and registration. The role also involves supporting enrollment management efforts and assisting prospective students with completing online applications. The Academic and Student Support Associate will prioritize projects, manage multiple tasks concurrently, and foster relationships within the campus community, ensuring a welcoming and supportive environment for all. Assist department with commencement ceremonies, and other college recruitment activities and events as needed. - (Essential)</li>
</ul>
</li>
<li>
Professional Development: Remain current within the instructional field and technologies; acquire, maintain, and apply knowledge of current instructional methodologies and materials; attend scheduled college and division professional development and in-service activities; support related professional organizations; stay up to date through ongoing training, conferences, webinars, and self-study to maintain expertise in changing educational regulations and systems. - (Essential)</li>
<li>
Service to the College and Community: Assist in the recruitment and selection of college personnel as assigned; participate in accreditation activities, attend convocation and commencement exercises, and participate in mandatory college programs; develop and maintain positive and cooperative relationships with colleagues and industry partners; work to meet COE accreditation standards. Cooperate with outside agencies; establish and maintain good public relations with the school’s general public.</li>
<li>Perform other duties as assigned by supervisor and/or administration, on and off campus. Occasional travel may be required to attend information sessions, recruitment events, all campus locations, or training off-site. - (Essential)</li>
</ul>
Minimum Qualifications
• High school diploma or equivalent and graduate of technical diploma/degree • Minimum of two-five years of related work and customer service experience 
Preferred Qualifications
• Experience with Banner student information system
Knowledge, Skills, and Abilities
• Ability to communicate professionally and effectively, both verbally and in writing • Proficient with MS Office as well as field-related hardware and software packages and systems • Excellent attention to detail, strong problem-solving skills, and the ability to deal with confidential and sensitive information • Ability to listen to customers (e.g. students, staff, etc.), understand and respond positively to their requests • Ability to exercise good judgement in evaluating situations and making decisions • Ability to remain composed in a fast-paced environment • Ability to foster relationships within and outside the department • Possess a sincere interest in helping others achieve life goals • Detailed-oriented and able to work in a fast-paced, changing environment • Strong interpersonal skills with both faculty and student populations • Ability to manage multiple tasks and successfully meet deadlines 
Physical Demands / Working Conditions 
This positions often involves a combination of the following potential physical demands:
<ul>
<li>Sedentary desk work - Sitting for extended periods while performing computer-based tasks, reading, writing, etc.</li>
<li>Light physical activity - Walking around campus, standing for meetings or interactions, light lifting/carrying of files or supplies.</li>
<li>Occasional lifting/carrying - Moving boxes, equipment, or other items that may weigh up to 25 lbs.</li>
<li>Ability to navigate campus environments - Walking up/down stairs, traversing uneven surfaces, etc.</li>
</ul>
SALARY: Commensurate with education and experience according to Tennessee Board of Regent guidelines within the range of $29,389 - $39,117.
APPLICATION SUBMISSION &amp; REVIEW: To be considered for a position at TCAT Knoxville, you must create and submit an on-line application that includes your required documents. Your skills, abilities, qualifications, and years of experience will be evaluated using what is recorded on your application. Please be sure to include the complete begin and end dates under your employment history. Scan and attach required documents to the online application in Word or PDF format. Review of applicants will begin immediately and continue until position is filled.
REQUIRED DOCUMENTS: 
Resume and Educational transcripts/diploma&nbsp;
Applications accepted until 11/05/2025.
EMPLOYMENT DOCUMENTS: Current federal law requires identification and eligibility verification prior to employment. Only U.S. citizens and aliens authorized to work in the United States may be employed. A criminal/financial background check will be required for applicant selected.

Motlow State Community College


      Academic and Student Support Associate
    

Title: Graphic Designer

Department:&nbsp;Marketing &amp; Communications
Number of Positions:&nbsp;1

Position #:&nbsp;101000
Classification: 3 On-Campus
Pay Rate:&nbsp;$44,880 - $55,370/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Required Documents Needed to Upload at Time of Application:&nbsp;Resume, transcripts and three professional references.
Reference check requirements:&nbsp;Three (3) professional references, two (2) of which should be former or current supervisors and (1) professional reference.
Personal references (friends, clergy, customers, relatives) are not considered acceptable references.
A professional reference such as a previous or current co-worker may be used as one of the references.

Position Summary: The overall purpose of the Graphic Designer is to accurately design print and web material for internal and external audiences for the purpose of promoting the college through marketing and information avenues.
Essential Functions: 
70% Develop and implement creative and professional concepts for the graphic design of print publications, advertisements and other informative college publications, often in collaboration with the Senior Graphic Designer.
15% Ensure that graphic design materials developed fit into the college’s overall marketing strategy and Identity Guidelines and that they are technically sound for commercial printing publication.
5% Collaborate with the Senior Graphic Designer, Web and Advertising assistant director, Publications coordinator and outside printers and sales associates to guarantee that jobs are designed and packaged to meet proper printing guidelines and specifications.
5% Document and track the status of each design project.
5% Stay current on design trends, software, printing processes, competitors, etc., and apply knowledge as appropriate when developing designs. Other duties as assigned.
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Job Requirements:&nbsp; 
<ul>
<li>Associate’s degree in graphic design and/or commercial printing knowledge.</li>
<li>Two years’ experience in graphic design and experience and knowledge of printing processes required.</li>
</ul>
Part-time work experience is calculated at 50% credit of full-time work experience.
Skills/Abilities:
<ul>
<li>Ability to communicate tactfully in stressful situations</li>
<li>Interest in and ability to be innovative to improve graphic design processes</li>
<li>Commitment to lifelong learning and growing design abilities</li>
<li>Strong creative skills</li>
<li>Able to engage in the college’s mission and values</li>
</ul>





.





Physical Demands: 
Sitting at a desk for long periods&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Daily
Lifting up to 50 pounds (Ex: boxes)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Weekly
Viewing computer screen for long periods&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Daily
Viewing multiple documents on screen at once&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Daily
Carrying up to 50 pounds short distances&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Weekly
Manual dexterity is critical to this position. Must be able to use a computer.
Hazards: Minor cuts from paper or paper cutter (frequent exposure, good probability).
Arm/neck/eye/back strain from computer work (frequent exposure, good probability).
Full-time Employment Benefits:
<ul>
<li>Insurance Options: Health, Dental, Vision, Life, Short/Long-term Disability, FSA/HSA&nbsp;</li>
<li>Wellness Incentive Program, if enrolled in health plan</li>
<li>Educational Assistance: Fee Waiver, Spouse/Dependent discounts, Audit/Non-Credit, Reimbursement Program</li>
<li>Employee Assistance Program</li>
<li>Retirement Options: Tennessee traditional pension plan option (TCRS), 401k with $100 company match, 457, 403b</li>
<li>Employee Discount program with over 900+ companies</li>
<li>14 Paid Holidays/Year Includes paid days off the last week of December</li>
<li>Sick Leave Bank</li>
<li>Longevity Pay</li>
<li>Many opportunities for professional development</li>
</ul>
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the <a href="https://policies.pstcc.edu/?page_id=20" target="_blank">nondiscrimination policy</a>. For questions or concerns, please contact George Underwood at <a href="mailto:gtunderwood@pstcc.edu" target="_blank">gtunderwood@pstcc.edu</a> or 865-539-7354.
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on&nbsp;Apply&nbsp;located below or&nbsp;Apply Now&nbsp;in the upper right-hand corner.&nbsp;
#mrp


      Graphic Designer
    

Title:&nbsp;U.S. Historian Full-Time 9/10 Month Tenure Track Faculty
Anticipated Start Date: January 2026
School: School of Social Sciences, Education, and Human Services
Department:&nbsp;Social Sciences

Type of Appointment:&nbsp;Full-Time

FLSA Status:&nbsp;Exempt
Required Documents Needed to Upload at Time of Application:&nbsp;Cover Letter, Resume, transcripts and three professional references.
Reference check requirements:&nbsp;Three (3) professional references, two (2) of which should be former or current supervisors and (1) professional reference.
Personal references (friends, clergy, customers, relatives) are not considered acceptable references
WORK SCHEDULE:
5 days a week; 37.5 hours per week with 30 hours served on campus; meetings as needed; travel to multiple campuses; night or weekend classes; alternative delivery of classes (e.g. web, web-hybrid, cohort, accelerated); no guarantee of summer sections
JOB OBJECTIVE:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
To teach and develop U.S. HISTORY courses while furthering the goals of the program, department, college, and community college system
ESSENTIAL JOB FUNCTIONS:
65%&nbsp;&nbsp; A.&nbsp; TEACHING: Develop and teach U.S. HISTORY courses to a diverse student population using traditional and alternative delivery formats (hybrid, web, cohort, accelerated).&nbsp; Prepare course syllabi, course materials, evaluate student learning and maintain class records.
20%&nbsp; &nbsp;B. &nbsp;SERVICE/OUTREACH: &nbsp;Participate in program/curriculum development and assessment, student advising, department meetings, and college boards and committees.&nbsp; Perform related duties as assigned
15%&nbsp; &nbsp;C.&nbsp; PROFESSIONAL DEVELOPMENT:&nbsp; Participate in continuing professional development to improve teaching, evaluation of student learning and classroom technique.
Note:&nbsp;the College reserves the right to change or reassign job duties, or combine positions at any time.
NON-ESSENTIAL FUNCTIONS:
Marginal tasks performed include the operation of standard office equipment such as computer and copy machines.
JOB STANDARDS:
A. Master’s Degree in History from a regionally accredited institution.
B. 18 graduate semester hours in United States History
C. &nbsp;Additional knowledge of and experience teaching non-U.S. History survey preferred.
D. Minimum one-year related teaching experience at the postsecondary level
E. Understanding and acceptance of the comprehensive community college philosophy.
CRITICAL SKILLS/EXPERTISE/EXPERIENCE:
A. Demonstrated competence teaching survey-level history courses in a traditional face-to-face
&nbsp;&nbsp;&nbsp; Classroom.
B. Experience teaching survey courses in early and modern U.S. history preferred.
C. Experience teaching in a community college preferred.
D. Ability to communicate effectively, and establish and maintain interpersonal relationships.
E. Expertise in curriculum development is required.
JOB LOCATION:
Candidates should be prepared to teach at any of the college’s four campuses as needed.&nbsp; Accordingly, travel between sites may be required.
EQUIPMENT:
Some use of telephone, computer equipment, overhead projector, fax machines and other standard office equipment is required.&nbsp; Facility with computer communication systems and visual aid production a must.
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on&nbsp;Apply&nbsp;located below or&nbsp;Apply Now&nbsp;in the upper right-hand corner.&nbsp;
#mrp


      U.S. Historian Full-Time 9/10 Month Tenure Track Faculty
    

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is currently looking for a legendary Local Store Marketer (LSM) who can help build sales at the local level through establishing relationships within the community and increasing guest loyalty. If you have a passion for networking and being creative, apply today!As a Local Store Marketer your responsibilities would include:<ul><li>Assisting the Managing Partner and management team with the creation, development, and implementation of local store marketing programs that build guest loyalty, guest counts, check average, and overall sales</li><li>Helping promote all Texas Roadhouse in-house promotions (Great Steak, Rib Fest, Gift Cards, etc.)</li><li>Building relationships during food and bread runs with businesses, hotels, radio stations, etc.</li><li>Helping establish positive and ongoing business relationships with neighboring retailers, hotels, civic groups, etc.</li><li>Helping develop and execute ongoing charitable and community events that position Texas Roadhouse as a community leader and build brand awareness</li><li>Assisting in all public relation efforts including cooking segments, media releases, and publicity events that promote Texas Roadhouse</li><li>Communicating frequently with the Managing Partner, management team, and all employees (through Alley Rallies, etc.) about ongoing programs, plans, and results</li></ul>At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements.The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement up to $5,250 annually</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Texas Roadhouse

Local Store Marketer (Turkey Creek)

Title: Functional Support Technician

Department:&nbsp;Student Account Services
Number of Positions:&nbsp;1

Position #:&nbsp;600510
Classification: 3 - on campus
Pay Rate:&nbsp;$49,670 - $61,470/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Required Documents Needed to Upload at Time of Application:&nbsp;Resume, transcripts and three professional references.
Reference check requirements:&nbsp;Three (3) professional references, two (2) of which should be former or current supervisors and (1) professional reference.
Personal references (friends, clergy, customers, relatives) are not considered acceptable references.
A professional reference such as a previous or current co-worker may be used as one of the references.

Position Summary: The overall purpose of this job is to provide functional support of third-party payment systems including posting, balancing and reconciling incoming payments to the College. Responsible for assisting users with upgrades, implementations, troubleshooting, documentation, training, and reporting in order to improve operational efficiency and effectiveness.
Essential Functions: 
35% Coordinate testing, training, troubleshooting, and documentation for third-party payment systems to include Touchnet (Bill + Payment, Cashiering, Marketplace), Blackbaud, CampusCE, US Bank, Flywire and others as added. Test and implement new updates as modifications to the systems arise.&nbsp; Perform system management of third-party payment systems tables.&nbsp;
20% Prepare daily deposits. Review cash reports and the data entry of cash receipts in the check register daily. Assure timely and accurate processing of all funds receipted. Review daily bank reports and list payments in the check register, code data entry and research account numbers.
10% Assist with posting and supervise the audit and reconciliation of dual enrollment Lottery grant funds, to include fee calculation, eligibility and drawdown of funds. Oversight of local scholarship funds to ensure posted accurately to student accounts, adjustments, returns to scholarship organization, payment to bookstore, reconciliation and maintenance of records. Responsible for coordinating and posting payments for state, federal and community partnership programs, including the Knoxville and Oak Ridge Electrical Partnership program. Ensure third party letters of guarantee are posted to student accounts accurately, timely and in compliance with program requirements. Monitor billing and payment to ensure funds have been received. Coordinate with Admissions, Records and academic departments as needed to identify and resolve any questions.
10% Manage the processes for accepting credit card and check payments and processing direct deposit student refunds through the Touchnet payment system. Submit, review, and reconcile reports in web registration system. Identify and resolve all discrepancies. Record transactions in the college check register.&nbsp; Prepare documentation; code and submit data entry for Banner Finance.
10% Responsible for Marketplace portal maintenance and setup of events, developing and customizing store fronts based on college staff needs. Coding and reconciling payments received through Marketplace and ensuring feeds to Banner.
5% Assist with review of student accounts for expunge processing utilizing knowledge and understanding of student accounts including student aid programs, account charges and payments of all types.
5% Process all student credit card refunds, including calculation of refund amounts, and enter data both into Banner and into the Touchnet Cashiering System. Identify and resolve all inaccuracies.
5% Coordinate the intake and review of student refund appeals, including communicating with students regarding needed documents and outcome of appeals.
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Job Requirements:&nbsp; 
Associate’s degree with three years of progressively responsible experience (accounting or business-related major preferred).
OR
High School diploma/GED with five years of progressively responsible experience.
Experience with Banner Student/Finance, Touchnet or other third-party payment systems in a college setting preferred.
Part-time work experience is calculated at 50% credit of full-time work experience.
Skills/Abilities:
<ul>
<li>
<ul>
<li>Aptitude for learning new software applications&nbsp;</li>
<li>Comprehensive understanding of TBR policy and guideline requirements related to student fee assessment and refunding; perform tasks to comply with these requirements</li>
<li>Work independently, with little or no supervision and make routine decisions</li>
<li>Strong attention to detail</li>
<li>Microsoft Office competency, particularly with Word, Excel, and Power Point</li>
<li>Excellent written and verbal communication skill</li>
<li>Effective communication and collaboration with faculty and staff</li>
<li>Problem solving</li>
<li>Analyze accounting transactions and prepare financial documents</li>
<li>Set priorities in order to meet deadlines</li>
<li>Knowledge of generally accepted banking procedures including cash handling skills and security of customer information.</li>
<li>Knowledge of college, federal and state policies and procedures related to cash handling, student, tuition and fees and student privacy</li>
<li>Knowledge of proper reconciliation procedures</li>
<li>Knowledge of and ability to use Banner data to integrate with third party payment software</li>
<li>Knowledge of software, databases, spreadsheets and ecommerce solutions</li>
<li>Knowledge of ecommerce systems and online payment processing of credit card and ACH transactions</li>
<li>Ability to exercise good judgement in evaluating situations and making decisions</li>
<li>Ability to establish and maintain an effective working relationship with students and employees</li>
<li>Working knowledge of bookkeeping or accounting theory and practice</li>
<li>Able to engage in the college’s mission, vision, and values</li>
</ul>
</li>
</ul>
Physical Demands: 
Sitting – continuously
Lifting – 25-30 lbs. – storage boxes
Visual attention to computer screen/reports – continuously
Extended work hours – as needed
Noise varies from campus to campus, but there is often noise from College events and general student traffic. Noise can be distracting. The heat and air are controlled by each office. No smoking is permitted in or around the building.
Hazards: As the standard of any public job, there is the exposure to airborne illnesses. Security for employees handling cash is a consideration, and processes are in place to provide protection.
Full-time Employment Benefits:
<ul>
<li>Insurance Options: Health, Dental, Vision, Life, Short/Long-term Disability, FSA/HSA&nbsp;</li>
<li>Wellness Incentive Program, if enrolled in health plan</li>
<li>Educational Assistance: Fee Waiver, Spouse/Dependent discounts, Audit/Non-Credit, Reimbursement Program</li>
<li>Employee Assistance Program</li>
<li>Retirement Options: Tennessee traditional pension plan option (TCRS), 401k with $100 company match, 457, 403b</li>
<li>Employee Discount program with over 900+ companies</li>
<li>14 Paid Holidays/Year Includes paid days off the last week of December</li>
<li>Sick Leave Bank</li>
<li>Longevity Pay</li>
<li>Many opportunities for professional development</li>
</ul>
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the <a href="https://policies.pstcc.edu/?page_id=20" target="_blank">nondiscrimination policy</a>. For questions or concerns, please contact George Underwood at <a href="mailto:gtunderwood@pstcc.edu" target="_blank">gtunderwood@pstcc.edu</a> or 865-539-7354.
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on&nbsp;Apply&nbsp;located below or&nbsp;Apply Now&nbsp;in the upper right-hand corner.&nbsp;
#mrp


      Functional Support Technician
    

Title:&nbsp;Surgical Technology Clinical Faculty
Number of Positions:&nbsp;1
Position #:&nbsp;300910
Type of Appointment:&nbsp;Full-Time Tenure Track
Department:&nbsp;Enrollment Services
Required Documents Needed to Upload at Time of Application:
<ul>
<li>Resume</li>
<li>Three professional references (See below)</li>
</ul>
Reference check requirements:

Three (3) professional references, two (2) of which should be former or current supervisors and (1) professional reference.
Personal references (friends, clergy, customers, relatives) are not considered acceptable references.
A professional reference such as a previous or current co-worker may be used as one of the references.

Position Summary:&nbsp; This is a tenure-track position. Provide guidance, instruction, and leadership to Registered surgical technology students at the assigned program site. Supports essential program functions, including faculty coordination, curriculum management, and student success initiatives. Collaborates with clinical affiliates (Clinical Manager), the Schedule Coordinator, and/or Educational Coordinator for the Operating Room, utilizing good interpersonal skills in relating to students, clinical personnel, and physicians (per AST Clinical Coordinator Description).
ESSENTIAL JOB FUNCTIONS:
<ul>
<li>
65% - Curriculum Maintenance and Development 
<ul>
<li>Teaching at the clinical and lab level</li>
<li>Ensures curriculum is current, relevant, and aligned with program standards through clinical placements and appropriate clinical hours given to all students. Participates in ad hoc committees as assigned. Suggests scheduling and staffing to ensure clinical/lab coverage.</li>
</ul>
</li>
<li>
15% - Leadership 
<ul>
<li>Represents the program in advisory board meetings, adjunct orientation, and advocates for program-specific needs.</li>
<li>Coordinates adjunct recruitment and hires adjuncts.&nbsp; Evaluates adjuncts and clinical sites each semester per program policy and as needed.&nbsp; Ensures that the surgical technology program complies with hospital regulations and regulatory bodies.</li>
</ul>
</li>
<li>
10% - Assessment 
<ul>
<li>Provides a course report at faculty meetings and, as needed, discusses any assessment adjustments and/or student enrollment numbers. Participates and coordinates assessment directives as assigned. Ensures that the surgical technology program follows affiliates’ and regulatory bodies’ policies and procedures.</li>
</ul>
</li>
<li>
10% - Other duties as assigned.</li>
</ul>
Note: The College reserves the right to change or reassign job duties or combine positions at any time.
NON-ESSENTIAL FUNCTIONS:
<ul>
<li>
Advising
<ul>
<li>Tutoring as needed in learning styles and test taking strategies</li>
<li>Be available to students by maintaining office hours which are reasonably convenient.</li>
<li>Post and adhere to required office hours.</li>
<li>Be knowledgeable of the College policies, procedures, and assistance available to students.</li>
<li>Monitor the academic progress of advisees.</li>
<li>Hold conferences with students as needed.</li>
</ul>
</li>
<li>
Faculty Service
<ul>
<li>Serve on committees and task forces as appointed by the President.</li>
<li>Use professional knowledge and skills to contribute to local and professional community activities whenever appropriate.</li>
<li>Attend faculty meetings as scheduled.</li>
<li>Contribute to the advancement of college goals through appropriate individual goals.</li>
</ul>
</li>
<li>
Professional Development (Teaching and Discipline)
<ul>
<li>Participate in professional development.</li>
<li>Other objectives to be agreed upon by faculty members and immediate supervisors in the development of personal, departmental, and divisional objectives.</li>
</ul>
</li>
</ul>
JOB STANDARDS:
<ol>
<li>Graduate of an education program for surgical technology accredited by a nationally recognized programmatic accreditation agency.
<ol>
<li>An Associate’s degree is required (preferred concentration in surgical technology) with the ability to complete a Bachelor’s degree within 3 years of hire.</li>
<li>Bachelor’s degree preferred.</li>
</ol>
</li>
<li>Possess a credential in the field of surgical technology through a national certification program that is accredited by the National Commission on Certifying Agencies (NCCA).</li>
</ol>
CRITICAL SKILLS/EXPERTISE/EXPERIENCE:
<ol>
<li>Three years of documented experience, either in the operating room scrub role or as an instructor in surgical technology, or a combination of both, within the past five years.</li>
<li>This employee should have strong interpersonal and communication skills, good organizational skills, and be capable of handling multiple projects at one time.</li>
<li>To ensure that all faculty are proficient in oral and written English, the following guidelines are to be used during the selection process to evaluate candidates:
<ol>
<li>Ability to speak and write English clearly.</li>
<li>Ability to understand written and spoken English.</li>
</ol>
</li>
<li>&nbsp;Ability to communicate effectively in an academic environment (for example, previous successful employment in an academic institution.</li>
<li>Commitment to excellence in teaching, lifelong learning, and the community college mission of providing a quality education to a diverse student population.</li>
<li>The ability to maintain an environment of mutual respect among students, colleagues, staff, and administrators.</li>
<li>Evidence of leadership abilities, communication skills, responsibility, and initiative.</li>
<li>Able to engage in the College’s mission, vision, and values.</li>
</ol>
JOB LOCATION:&nbsp; The primary job location will consist of clinical facilities and institutions utilized by Pellissippi State Community College for surgical technology student experiences, and can include all site campuses.&nbsp;
Full-time Employment Benefits:
• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if enrolled in health plan
• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program
• Employee Assistance Program
• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b
• Employee Discount program with over 900+companies
• 13 Paid Holidays/Year Includes paid days off the last week of December
• Sick Leave Bank
• Longevity Pay
• Many opportunities for professional development
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the <a href="https://policies.pstcc.edu/?page_id=20" target="_blank">nondiscrimination policy</a>. For questions or concerns, please contact George Underwood at <a href="mailto:gtunderwood@pstcc.edu" target="_blank">gtunderwood@pstcc.edu</a> or 865-539-7354.
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on the link to the left to apply.
#mrp


      Surgical Technology Clinical Faculty
    

Title:&nbsp;Relational Advisor (Grant funded until 6/30/2026)
Pay Rate:&nbsp;$45,310 - $55,910/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Number of Positions:&nbsp;1
Position #:&nbsp;101230
Classification: 3m on-campus mobile

Department: Advising

Type of Appointment:&nbsp;Full-Time
FLSA Status: Exempt
Required Documents Needed to Upload at Time of Application:
·&nbsp;&nbsp;&nbsp;&nbsp;Resume
·&nbsp; &nbsp;&nbsp;Unofficial Transcripts
·&nbsp;&nbsp;&nbsp;&nbsp;Three Professional References (See below)
Reference check requirements:
​ Non-supervisory roles: three (3) current or former supervisors
·&nbsp; &nbsp;&nbsp;Personal references (friends, clergy, customers, relatives) are not considered acceptable references
Job Summary: This is a grant-funded position that will manage and implement the relational advising efforts at the Hardin Valley and Blount County campuses of Pellissippi State. The position will supervise peer mentors who will provide supplemental support to specific student groups such as students aged 23 and over, and re-admit students. The position will also provide advising support for a caseload of general degree students at Blount and Hardin Valley.
Essential Functions:
30% Maintain a caseload of students for advising purposes in General degree majors
20% Serve as a resource person for faculty and staff as needed; clarify student issues and work with students, other advisors, administrators, faculty, academic deans, Financial Aid, Admissions, Records and the site campus deans to reduce barriers to student success and completion for the identified student groups.
15% Hire and supervise peer advisors to work with the student groups involved in the relational advising model.
10% Develop reports and maintain data associated with the required outcomes for the relational advising model.
10% Assist with training and updates on resources for advising all students.
10% Serve on college wide committees and taskforces as requested by the Director.
5% Contribute to the overall mission of the advising office by interacting with the student and academic affairs offices. Other duties as assigned.
Job Requirements: 
<ul>
<li>Bachelor’s degree required. Master’s degree preferred.</li>
<li>2 years experience in higher education required. Experience in advising, counseling, or a related area is required. Supervisory experience preferred.</li>
</ul>
Advisors are required to complete at least 25 hours of initial training as well as 15 hours of supervised or observation work with a full time advisor. Three years of experience in advising usually provides the acquired skills to be performing at a optimum job level.
Part-time work experience is calculated at 50% of full-time experience.
Skills and Abilities: 
Knowledge of college policy regarding academics, including learning support, testing and retesting, withdrawal processes, progression requirements, graduation and exception practices.
Knowledge of academic programs and requirements.
Proficiency in the use of electronic information systems.
Good public relations skills.
Good problem solving skills.
Good critical thinking skills.
Ability to work independently with minimal supervision to establish goals and objectives and set work priorities.
Ability to establish and maintain effective relationships.
Ability to maintain confidentiality.
Understanding of federal laws governing student privacy.
Ability to communicate effectively, orally and in writing, with students, faculty, and staff
Able to engage in the college’s mission and values.
Physical Demands: Sitting; Long periods of computer work
Hazards: Regular contact with other people.
Full-time Employment Benefits:
​• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if​​enrolled in health plan
​• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program
​• Employee Assistance Program
• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b
• Employee Discount program with over 900+companies
• 13 Paid Holidays/Year Includes paid days off the last week of December
• Sick Leave Bank
​• Longevity Pay
• Many opportunities for professional development
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards qualifying and/or compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the <a href="https://policies.pstcc.edu/?page_id=20" target="_blank">nondiscrimination policy</a>. For questions or concerns, please contact George Underwood at <a href="mailto:gtunderwood@pstcc.edu" target="_blank">gtunderwood@pstcc.edu</a> or 865-539-7354.
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on the link to the left to apply.
#mrp


      Relational Advisor
    

Title: TRIO Success and Engagement Coach (Temporary Part-Time)
Department: TRIO Student Support Services
Campus: Hardin Valley Campus
Closing Date: Open Until Filled
Type of Appointment: (Temporary Part-Time)
Pay Rate: $17.63 per hour *If you are a PSCC Student and eligible for the Student Employment Program, you will be paid on experience and the rates are $14.00 (no experience), $15.00 (6 months experience) and $16.00 (9 months experience)*.
Work Hours: 20-30 hours per week
Position Summary: The TRIO Student Support Services Success and Engagement Coach will provide individualized guidance, academic support, and skill-building to the TRIO SSS participants through one-on-one coaching sessions. The role involves monitoring student progress, connecting them to campus resources, assisting with transfer and financial aid processes, and maintaining accurate records to ensure program compliance and success. Coaches also help with recruitment, program events, and collaboration with faculty and staff to support student development.
Duties and Responsibilities:
• Serve as the first point of contact in the TRIO Student Support Services office • Provide clerical assistance to TRIO staff as requested • Establish and maintain a regular meeting schedule with an assigned caseload of students, and provide academic coaching and diagnostic feedback on financial goals, academic skills, professional development, and career planning. • Document coaching sessions with students and record documentation in the student data management software system • Assist in the monitoring of TRIO SSS participants’ progress. • Ensure students receive appropriate academic, transfer guidance, and financial support services. • Assist in the design and implementation of workshops on academic success, professional development, and financial literacy, and transfer assistance. • Assist in the recruitment of TRIO-eligible students including serving as representative of TRIO SSS at collegewide events as assigned by the TRIO Director • Perform other related duties as assigned by the TRIO SSS Director
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Required Qualifications:&nbsp;Bachelor's degree in the area of psychology, sociology, education, or related field. 1-2 Bachelor years of working with students in an educational setting, preferably serving as a teacher, academic coach, mentor, or advisor.
Knowledge, Skills and Abilities • Ability to communicate effectively, both verbally and written • Excellent interpersonal skills, follow-through and persistence working with students, faculty and staff, administration, and the community. • Ability to prioritize work and perform multiple tasks • Ability to work with diverse staff and populations and a variety of educational personnel and community audiences • General knowledge of college programs, requirements, policies, and procedures. • Strong planning, facilitation, and presentation skills. • Ability to work independently as well as to function effectively and collaboratively in a team • Possess strong organizational skills and ability to handle multiple tasks. • Ability to assess the needs of educationally disadvantaged students. • Ability to design strategies that utilize successful motivational techniques. • Ability to maintain confidentiality regarding student information. • Ability to plan and coordinate educational outreach activities. • Demonstrate understanding, training, sensitivity, and commitment to populations served by TRIO Student Support Services Program grant. • Proficient with computer applications; a thorough understanding of Microsoft Office suite
Preferred Knowledge &amp; Skills • Experience working or participating in TRIO Programs • Experience working in Higher Education • Experience coaching/mentoring college students. • Candidates who are bilingual (English and Spanish).
 Special Instructions to&nbsp;Applicants:&nbsp;To be considered for a position at Pellissippi State,&nbsp;you must create an on-line application. Your skills, abilities, qualifications,&nbsp;and years of experience will be evaluated using only what is recorded on your&nbsp;application. Please note: attaching a resume does not substitute for completion&nbsp;of the application form. Part-time work experience is calculated at 50% of&nbsp;full-time experience. Please note: to scan, upload, or attach documents, a&nbsp;computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the nondiscrimination policy. For questions or concerns, please contact George Underwood at <a href="mailto:gtunderwood@pstcc.edu" target="_blank">gtunderwood@pstcc.edu</a> or 865-539-7354.
If you have any problems or questions please contact Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at <a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on the link to the top right to apply.
#mrp


      TRIO Success and Engagement Coach (Temporary Part-Time)
    

Title: Associate Instructor of Practical Nursing
Employee Classification:&nbsp;Faculty
Institution:&nbsp;TCAT-Knoxville
Department: Practical Nursing
Campus Location: TCAT Knoxville
Job Summary
We are thrilled to invite applications for the position of Associate Instructor of Practical Nursing at the Tennessee College of Applied Technology Knoxville. Located at our main campus in Knoxville, with assignments at off-site locations including clinicals, this role offers you the chance to impact the lives of aspiring nursing professionals. Enjoy a supportive work environment with a schedule of 7.5 hours per day, 37.5 hours per week, Monday through Friday, from 7:30 AM to 3:30 PM, including a 30-minute lunch break. As the Associate Instructor, you will deliver high-quality instruction that fosters student learning and creates a positive classroom atmosphere, emphasizing effective teaching and assessment in both classroom and laboratory settings to ensure every learner receives the support they need to thrive. Join our dedicated team and help shape the future of nursing! PRACTICAL NURSING PROGRAM: The Practical Nursing Program is approved by the Tennessee Board of Nursing. Graduates will obtain a diploma in Practical Nursing and may then be eligible to take the National Council Licensing Exam for Practical Nursing (NCLEX-PN) used to obtain nursing licensure in Tennessee. Practical Nursing is entry-level nursing. Graduates are prepared with the background and skills to give knowledgeable, basic nursing care to patients with varying degrees of physical needs. Licensed Practical Nurses (LPNs) work under the supervision of registered nurses and doctors. Positions are available in hospitals, long-term care facilities, physicians' offices, home health agencies, and various other healthcare settings.
Job Duties
<ul>
<li>Instruction: Facilitate the classroom instructional process: evaluate and monitor student progress; assign grades; provide academic assistance to students; maintain attendance and grade records; counsel and advise students on career goals; work to retain students; maintain required classroom and office hours. Ability to understand which teaching methods best serve the student’s needs, interests, and ability to learn. - (Essential)</li>
<li>Course and Curriculum Development: Select texts, equipment, supplies, and other learning resources; participate in the purchase of needed program supplies and equipment; develop instructional materials; create and revise courses and/or curricula as needed; maintain updated course syllabi. - (Essential)</li>
<li>Professional Growth: Remain current within the instructional field and technologies; acquire, maintain, and apply knowledge of current instructional methodologies and materials; attend scheduled college and division professional development and in-service activities; support related professional organizations; participate in the annual faculty evaluation process. - (Essential)</li>
<li>Service to Students: Comply with FERPA laws; participate in advising, recruitment, admissions, and orientation of potential students; assist students with job placement upon graduation; support student activities, including SkillsUSA and NTHS. - (Essential)</li>
<li>Service to the College and Community: Assist in the recruitment and selection of college personnel as assigned; participate in accreditation, assessment, and performance funding processes; support and participate in the College’s decision-making processes; provide input and assistance with budgets; attend convocation and commencement exercises and participate in mandatory college programs; develop and maintain positive and cooperative relationships with colleagues; maintain an active program advisory committee; complete the annual Council on Occupational Education (COE) report for the program job placement of students as well as other accreditation requirements. - (Essential)</li>
<li>Perform other duties as assigned. - (Essential)</li>
</ul>
Minimum Qualifications
ASN and current licensure are in good standing as a registered nurse in the State of Tennessee. Three (3) years of clinical practice as a Registered Nurse within the past five (5) years.
Preferred Qualifications
BSN; Prior post-secondary nursing curriculum teaching experience. 
Knowledge, Skills, and Abilities
KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of college policies, procedures, and practices; and other applicable laws pertaining to employment and education; ability to plan, organize and implement assigned responsibilities and to work well under pressure to meet deadlines; excellent organizational, analytical and planning skills; ability to participate as a team member, ability to understand and interpret rules and regulations, and ability to adjust to change; ability to handle confidential material judiciously; understanding of education programs and tools related to community colleges. LEADERSHIP AND COMMUNICATION SKILLS: Ability to exchange ideas, facts, information, and opinions effectively and accurately with others; arrive at decisions, develop conclusions, or develop solutions; ability to communicate effectively with a diverse workforce and student population; ability to prioritize and delegate projects; ability to meet timelines and follow-through; ability to present materials effectively to individual students or groups; ability to manage interpersonal conflict situations requiring tact, diplomacy and discretion; demonstrate ethical conduct and professionalism; establish and maintain effective working relationships with faculty, staff, other departments, students, and the public; excellent customer service skills; comply with policies, procedures, and instructions. EQUIPMENT AND SOFTWARE: Utilize current College and/or department information technology, including but not limited to Microsoft Office, Teams, Outlook, Ellucian Banner, etc.; office machines such as telephones, fax machines, and copiers. 
Physical Demands / Working Conditions 
<ul>
<li>
Environment: Work is performed in a classroom and shop setting with frequent interruptions and distractions. The majority of work performed (30 hours per week) will be instructing and training students, with the remaining 7.5 hours utilized for grading, recording attendance, and individual student meetings.&nbsp;</li>
<li>
Physical: Primary functions require sufficient physical ability and mobility to work in a classroom and clinical health care setting.</li>
</ul>
SALARY: Commensurate with education and experience according to Tennessee Board of Regents guidelines within the ranges of $55,983 - $67,181.
APPLICATION SUBMISSION &amp; REVIEW: To be considered for a position at TCAT Knoxville, you must create and submit an online application that includes your required documents. Your skills, abilities, qualifications, and years of experience will be evaluated using what is recorded on your application. Please be sure to include the complete beginning and end dates under your employment history. Scan and attach the required documents to the online application in Word or PDF format. Review of applicants will begin immediately and continue until the position is filled.
REQUIRED DOCUMENTS: Resume Educational transcripts/diploma Industry licensure and certifications
EMPLOYMENT DOCUMENTS: Current federal law requires identification and eligibility verification prior to employment. Only U.S. citizens and aliens authorized to work in the United States may be employed. An offer of employment is contingent upon a successful background check.


      Associate Instructor of Practical Nursing
    

Title:&nbsp; Dispatcher
Department:&nbsp;Campus Police
Number of Positions:&nbsp;1
Classification:&nbsp;3 – on campus

Position #:&nbsp;690280
Type of Appointment:&nbsp;Full-Time
Pay Rate:&nbsp;$32,150 - $38,150/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Required Documents Needed to Upload at Time of Application:&nbsp;Resume, transcripts and three professional references.
Reference check requirements:


<ul>
<li>Non-supervisory roles: three (3) current or former supervisors</li>
<li>Personal references (friends, clergy, customers, relatives) are not considered acceptable references.</li>
<li>A professional reference such as a co-worker may be used as one of the references.</li>
</ul>

Position Summary: This position supports the Pellissippi State Police Department by providing central dispatch, recording accident/incident reports, assisting with TBI reporting, and coordinating scheduling for events requiring police/security presence. This position also ensures necessary personnel, equipment, and supplies are reserved and prepared.
Essential Functions: 
50% Answer incoming calls to the campus police department and route those calls to appropriate department and/or college resources.&nbsp; Dispatch PSPD officers and contact security officers to calls for service. Follow up communication with PSPD officers and contract security officers for completion of calls for service. &nbsp;Incoming calls to the department included emergency calls that require notification to outside emergency responders to include local police and fire departments. It is essential to be able to manage both phone calls and radio communications simultaneously.
15% Review and record accident and Police Incident Reports into the Campus Police database. Act as an assistant (RAC) Reporting Agency Coordinator for the (TBI) Tennessee Bureau of Investigation and submit crime data directly into the (TIBRS) Tennessee Incident Based Reporting System. Review, track and verify TBI annual Crime on Campus Report to ensure department crime statistics are reported accurately. Maintain Daily Crime Log as per Department of Education guidelines and track campus crime statistics for Annual Security Report. Access the TBI Sex Offender Registry each semester and as needed to track student or employee Sexual Offender status. Maintain Sexual Offender reports file as per federal Campus Sex Crimes Prevention Act guidelines and Pellissippi State College Policy 06:39:00. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
10% Review college events scheduled (on all campuses) in the 25Live scheduling system to ensure Police and Security personnel are scheduled to work when necessary and required equipment and supplies are reserved for those events. Correspond with other department schedulers when required information is omitted or when additional information is needed to properly schedule Police/ Security personnel for an event.
5% Create requisition purchase forms for annual department expenditures. Research office equipment and supply items to be purchased for department and prepare requisition forms in the SciQuest (Pellibiz) system. Review requisition forms submitted by other members of the department to ensure accuracy and completeness. Track department expenditures in the SciQuest (Pellibiz) system to ensure invoices are accurate and promptly paid. Review and track “Requests for Leave” and “Leave Reports” for department personnel and provide administrative and clerical support to the Chief of Police, Deputy Chief, Sergeants, Police Officers, and other department staff.
5% Operate the central alarm panel when a fire or security alarm is activated and during emergency drills. Assist with informing department supervisors of alarm conditions and emergency situations. Assist with coordinating and directing local police, fire, and EMS personnel in responding to an emergency on campus
5% Process parking/traffic violation tickets and validate owner/operator information in the State of Tennessee’s vehicle registration database. Log ticket information into the Campus Police database. Process ticket appeal forms, notify appellants of information regarding hearing date, recruit and establish new Ticket Appeal Review Committee every month (for integrity reasons). Conduct Ticket Appeal Hearings and notify appellants of hearing results via email and USPS. Process and deliver hearing results and tickets (that have not been appealed by the due date) to the Business Office for processing. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
5% Manage and maintain the online Employee Parking Permit process and verify credentials of those requesting permits. Distribute parking permits to new employees and other employees on an as needed basis. Reclaim permits from employees who are discontinuing employment with the college.
Biennially evaluate and compare parking permit samples from assorted vendors. Assess and update design of parking permits so new permits differ from previous design (so new permits can be easily identified). Process and distribute new parking permits to all college employees every other year.
5% Maintain the Department’s Lost and Found items per PSPD General Order G-20 and PSCC Policy 08:09:01.&nbsp; Lost and Found items are to be noted on the Lost and Found Submission Log and submitted into the department’s database. Other duties as assigned.
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Job Requirements:&nbsp;A high school diploma/equivalent and 2 years related experience is required for this position. Formal training plus on the job experience is required to become competent in assessing and/or logging information in the Tennessee State T.I.B.R.S crime incident recording database, The TBI Sexual Offender database, the PSCC crime incident database, the Live25 event scheduling database, the SciQuest (Pellibiz) purchasing database and multiple databases covered under the Banner computerized information system.&nbsp;
Part-time work experience is calculated at 50% credit of full-time work experience.
Skills/Abilities: Being proficient in a second language would be helpful at times but it is not required for this position.
This position requires excellent organization skills and attention to detail. The ability to maintain detail accuracy while multitasking is essential for this position. It is essential to be able to manage both phone calls and radio communications simultaneously.





.





Physical Demands: The majority of the work day is spent sitting and working on a computer viewing information on a computer screen and answering phone calls and communicating a portable radio. Some standing and walking is involved when addressing walk in requests for assistance, addressing emergency alarms on the alarm panel, and when delivering or picking up the department mail. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Hazards: The employee in this position is regularly exposed to numerous students, employees, and visitors throughout the work day who enter the office requesting assistance. This exposure increases the likelihood of catching a cold, the flu, or other sickness or disease, especially during the cold and flu season.
Exposure to a Blood Borne Pathogen is also possible as students, employees and visitors regularly enter this office and request assistance while they are bleeding.
Although remote, the possibility of an active shooter situation on campus is possible. Serious injury would be a probable result if an active shooter entered the Campus Police Office.
Full-time Employment Benefits:
<ul>
<li>Insurance Options: Health, Dental, Vision, Life, Short/Long-term Disability, FSA/HSA&nbsp;</li>
<li>Wellness Incentive Program, if enrolled in health plan</li>
<li>Educational Assistance: Fee Waiver, Spouse/Dependent discounts, Audit/Non-Credit, Reimbursement Program</li>
<li>Employee Assistance Program</li>
<li>Retirement Options: Tennessee traditional pension plan option (TCRS), 401k with $100 company match, 457, 403b</li>
<li>Employee Discount program with over 900+ companies</li>
<li>14 Paid Holidays/Year Includes paid days off the last week of December</li>
<li>Sick Leave Bank</li>
<li>Longevity Pay</li>
<li>Many opportunities for professional development</li>
</ul>
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the <a href="https://policies.pstcc.edu/?page_id=20" target="_blank">nondiscrimination policy</a>. For questions or concerns, please contact George Underwood at <a href="mailto:gtunderwood@pstcc.edu" target="_blank">gtunderwood@pstcc.edu</a> or 865-539-7354.
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on the link to the left to apply.
#mrp

128 Full Time Jobs in Pigeon Forge, TN, USA